Administrative Services Resume Sample
Alia Dickinson
379 Hoppe View,
Boston,
MA
+1 (555) 612 7793
Work Experience
Administrative Services Specialist
09/2015
-
PRESENT
Dallas, TX
- Fundamentals & Operations of Budget
- Personnel Action Processing and Recordkeeping
- Personnel and HR
- Answer the telephone, take messages and/or refer calls to other individuals, as appropriate within the ASD(R&E) organization
- Plan, coordinate, and confirm logistical support (transportation, badges, security clearance paperwork, audio visual support, and etcetera) for meetings held in conjunction with the ASD(R&E) activities
- Escort, greet, and provide information supporting visits to the ASD(R&E)
- Receive, coordinate, and respond to invitations received by the ASD(R&E)
Administrative Services
02/2011
-
03/2015
Chicago, IL
- Adapts easily to varied and changing priorities
- Manage any procurement activities including RFP’s (Request For Proposals)
- Work with the AJG ‘UK’ IT Infrastructure team and Service Desk to process internal purchase orders for hardware and software
- Schedules, coordinates, prepares presentations, takes and prepares minutes for the STRIC Joint Policy Board, STRIC Board of Directors, SMC PARTNERS, L.L.C. Member and STRIC Ops, Pre Ops and any other executive meetings, presentations or minutes as needed
- Oversees and coordinates administrative functions of STRIC administration such as invoices, telephone coverage, supplies, and calendar of events. Supervises clerical support personnel
- Maintains executive’s and senior admin’s calendar, arranges meetings, conferences and appointments without clearance. Makes travel arrangements including transportation, lodging, and itinerary when required
- Coordinates and presents compliance training for STRIC via Healthstream assignments and other programs. Completes quarterly compliance documents and ensures timely submission
Administrative Services Assistant
02/2006
-
08/2010
New York, NY
- Provide a daily read-ahead book with information for the next day and next week activities for the ASD(R&E) prior to the end of the duty day
- Compose drafts of short notes, internal memos, and formal official correspondence in addition to tracking taskers/actions based on inputs/guidance from senior level staff in the office. The memos and other documents shall follow the standard established for the office and shall be appropriate for senior level government officials
- Assist in preparing required reports and presentations, to ensure required material/content is ready for principle review prior to scheduled meetings, to include copying material for distribution
- Coordinate office administrative functions including office security administration, processing security clearance and visit requests for ASD(R&E) personnel and visitors, scheduling office events and ordering supplies
- Maintain the Front Office space so that it is presentable as appropriate for an Assistant Secretary of Defense
- Maintain electronic copies, and paper as directed by the Government, of files of all office documents including letters, memos, reports, and briefings
- Maintain/manage the CATMS task tracking system as required. Maintenance/management of CATMS includes
- Demonstrate leadership & provide direction
- Demonstrate ethical behavior and to treat everyone the same
Education
Southwest Minnesota State University
2002 - 2006
Bachelor's Degree in Finance
Professional Skills
- Excellent organizational, problem-solving and decision-making skills
- Excellent project management skill, with proven track record to deliver results and achieve goals
- Strong stress management and time management skills
- Strong communication and presentation skills; ability to communicate with all levels of an organization
- Evidence of bookkeeping, purchasing and/or basic accounting skills and experience
- Exceptional computer skills including advance knowledge and experience using MS Excel, MS Access and MS Powerpoint
- Strong communication skills. Ability to communicate clearly and professionally both internally and externally in a clear, concise and effective manner
How to write Administrative Services Resume
Administrative Services role is responsible for interpersonal, accounting, organization, software, government, administration, research, reporting, purchasing, automation.
To write great resume for administrative services job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Administrative Services Resume
The section contact information is important in your administrative services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Administrative Services Resume
The section work experience is an essential part of your administrative services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administrative services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administrative services position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Administrative Services resume experience can include:
- Five years prior work experience in a service related industry and two years supervisory or management experience
- Overall very strong administrative skills
- Strong leadership, interpersonal, and communication (oral and written) skills
- Critical thinking and problem solving skills are necessary
- Prior experience in operating mailroom equipment
- Proficient computer skills (knowledgeable in Windows Operating System and Microsoft Office Products, Word, Excel, Power Point, etc.)
Education on an Administrative Services Resume
Make sure to make education a priority on your administrative services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administrative services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Administrative Services Resume
When listing skills on your administrative services resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical administrative services skills:
- Excellent interpersonal skills in building effective work relationships with a wide-range of people and interpersonal styles
- Demonstrated effective team and leadership skills
- Demonstrated clerical, key entry and customer service/relations skills
- Good telephone manner and interpersonal communication skills
- Possess solid writing and verbal communication skills
- Ensuring that office operations are conducted effectively and efficiently
List of Typical Experience For an Administrative Services Resume
1
Experience For Administrative Services Assistant Resume
- Well developed computer skills, with an emphasis on a variety of applications including Excel and Word
- Demonstrate competencies in managing concurrent projects with various internal and external cross-function work groups
- Pleasant and outgoing personality with good appearance
- Management experience with support services
- A good command of oral English
2
Experience For Administrative Services Specialist Resume
- Word, Excel, and Outlook software experience &/or willingness/ability to learn
- Demonstrate ethical behavior
- Ensures that required completions dates and management priorities across all requests are established
- Five or more years of finance, accounting, business management or related work experience
- Provide oversight in the delivery of the various communication tools in order to increase effectiveness and awareness
- Demonstrated ability to properly manage time entry and pay rules for represented and non-represented work groups
- Focusing actively on the needs of their customers and concierges
- Receiving, reviewing, and distributing incoming and outgoing mail
- Maintaining and controlling the usage of government vehicles
3
Experience For Director, Administrative Services Resume
- Formulating and executing the support services budget
- Managing special projects and tasks upon the request of members of the executive leadership team
- Processing all special orders such as dropships
- Functioning as the primary receptionist
- Purchasing simplified acquisitions as Micro-purchaser
- Assisting with property inventory
- Providing IT customer support services; and
- Scanning of travel expense reports; and other miscellaneous Disbursements tasks
- Consult with Building Services Coordinator regarding issues with building, furniture and equipment
4
Experience For Administrative Services Director Resume
- Provides training and technical assistance to staff on reporting tools, SAP requirements, UAMS policies and procedures, and other regulatory agencies
- Create and deliver morning and evening packages
- Answers and directs high volume of incoming phone calls using a multiline telephone system
- Scans and processes financial documents utilizing imaging technology
- Coordinates and maintains managed care contracts credentialing
- Codes, compiles and files correspondences, records, documents and reports according to an established system
5
Experience For Manager of Administrative Services Resume
- Manages projects as assigned and coordinates all parties, supplies and scheduling necessary to complete them
- Coordinate the storage and destruction of Central Office records according to the Department’s records retention policies
- Reserve conference rooms and prepare meeting folders
- Maintain building files and records
- Calendar scheduling and maintenance
- Greets and welcomes all visitors including customers, prospective employees, vendors and
- Schedules and maintains calendar of appointments for a staff of over 30 individuals utilizing the Titanium scheduler
- Verifies participation in WellBeing through the PeopleSoft Student Information System
- Provide a central oversight to the location training efforts as an extension of fleet and corporate organizations
6
Experience For Director of Administrative Services Resume
- Answers telephone calls, takes messages, responds to questions, and directs callers to appropriate parties
- Supports and/or leads cross functional project teams and initiatives
- Serves as liaison between Executive Director and many internal cross-functional associates; Responds to internal and external customers in a professional and prompt manner and within established time frames
- Has the authority and autonomy in response to and resolution of problems with parents, vendors, and billing concerns
- Manages budget creation and supports budget creation. Authorized to make purchasing decisions and use of company credit card account
- Represents Y Youth Development leaders at internal and external meetings
- Appraises, gathers and analyzes regional program metrics. Reviews selected reports; notes trends; prepares summary for distribution. Makes recommendations based on data and research and maintains understanding of on-going research
- Understand generally accepted accounting principles and procedures
7
Experience For Assistant Director, Administrative Services Resume
- Fundamental knowledge of conducting evaluations
- Develops presentations, charts and spreadsheets for internal and external stakeholders
- Provides project support as assigned
- Responds to internal and external customers in a professional and prompt manner and within established timeframes
- Partners with team members to coordinate meetings and employee events
8
Experience For Administrative Services Coord Resume
- General research and data collection
- Fundamental knowledge of public policy and/or legislative processes
- Having and applying know-how in their functional team’s specific subject matter area or technical domain that is applied to solve space management problems
- Organizing and participating in training and industry-leading sharing to accelerate their own and their team’s skill development to drive customer satisfaction
- Working closely with the concierge to provide a positive experience and meet or exceed the customer’s expectations
- Directs departmental business functions to include purchasing of supplies and materials, reviews and approvals of professional services and other contractual agreements; facilitates compliance, safety, HR functions, employee travel, maintenance of facilities, and inventory of property and equipment owned by UAMS
9
Experience For Administrative Services Administrator Resume
- Develops, with department managers, best practice standards and adopts these practices to be implemented as part of the Regional Center standard operating procedures
- Exercises management responsibility over UAMS Family Medicine Clinics to ensure quality services are delivered to our customers
- Designs and implements system for monitoring financial performance and delivery of quality medical services by providers at the UAMS Family Medicine Clinics compared to national standards
- Assists leadership group in identifying, employing and achieving short and long terms goals, including effective integration of technological enhancements, PMCH initiatives, financial goals, service, patient satisfaction, employee satisfaction and operational improvements
- Communicates key information to the stakeholders of these service areas with respect to patient care, marketplace needs, competitive environment, cost management, and customer-focused services
- Detail oriented, ability to multi-task, heavy data entry skills
10
Experience For Northern Illinois Administrative Services Lead Resume
- Participates in meetings – in person, IVN, phone as requested by leadership
- Microsoft Office Excel, Word, Access and Outlook knowledge
- Knowledge of MS Office (especially MS Excel and Outlook, Word, PowerPoint)
- Previous exposure to administrative tasks/process management is an advantage
- Flair for organization and administration
- Independent, detail-oriented, mature and well-organized
List of Typical Skills For an Administrative Services Resume
1
Skills For Administrative Services Assistant Resume
- Verbal/written communication skills sufficient to correspond with appropriate groups regarding job requests
- : Two to five years general experience. One to two years specialized banking experience
- Analytical thinking skills, ability to develop solutions to resolve issues
- Work and communicate clearly and effectively with others
- Self-motivated and demonstrates initiative with the ability to make suggestions and recommendations based upon research and experience
- Effectively communicate with personnel within organizational relationships
- Experience with Banner or related database system experience
- Ability and willingness to effectively cope with change
2
Skills For Administrative Services Specialist Resume
- Experience or knowledge using assessment tools and/or creating and implementing surveys
- Skill in writing, proofreading and editing documents'
- Experience managing and updating websites
- Experience using an electronic IRB system to perform review functions, oversee and evaluate operations and guide others in using the system
- Experience managing professionals in an office setting (required)
3
Skills For Director, Administrative Services Resume
- : Up to one year general experience, specifically imaging software, Microsoft office suite software, and filing
- Experience leading administrative support for executive/legal professionals in a corporate setting (required)
- Previous industrial/manufacturing or safety related experience
- Experience coordinating tasks with a diverse group of personalities and unique needs
4
Skills For Administrative Services Director Resume
- Experience supervising staff
- Office Automation - Knowledge and skill in operating computers and a variety of software to input, edit, sort, and retrieve data
- At least two years of experience using Microsoft Office Word, Excel, Power Point and Outlook
- Experience collaborating with others on projects
- Proven ability to interpret and communicate collective bargaining agreements with employees and management
- Experience with medical revenue generation, insurance billing
- Strong working knowledge of Microsoft Office Suite (Word, Excel, Powerpoint and Access)
- Experience using Banner and OnBase
- Experience in academic institution with particular emphasis on managing experimental and theoretical research programs
5
Skills For Manager of Administrative Services Resume
- Experience providing service to employers and community partners
- Experience providing administrative support for multiple team members
- Experience with managing Travel Arrangements(Mostly Domestic in this role)
- Deliver effective communication both verbal and written
- Organize and handle multiple assignments and priorities
- Creative thinker, self-starter, high energy, excellent communicator
- Strong ability to adapt to change and take on new projects
- Three (3) years managerial experience with progressively increasing responsibility managing financial and/or administrative programs and staff
- One (1) year of experience in the area of behavioral health, social services or a related field
6
Skills For Director of Administrative Services Resume
- At least two years of administrative support experience
- Experience with database and/or spreadsheet maintenance
- At least two years of administrative support experience in higher education
- Evidence of ability to be part of a team and at times work independently with little supervision
- Demonstrated ability to act ethically and in compliance with university policies and procedures
- Excel experience required (pivot table and VLOOKUP's)
- Experience with direct line management of subordinates is required
- One year experience in the animal health field
7
Skills For Assistant Director, Administrative Services Resume
- Skill in planning and directing the work of the administrative staff in teams, presenting recommendations, and negotiating solutions
- Strong attention to detail: ability to manage many details related to calendaring/scheduling, follow-up requests, travel-related planning, etc
- Professional image: ability to build strong working relationships with people, internally and externally
- Emotional intelligence: demonstrated ability to manage self around others and in difficult situations, remaining in control and professional at all times
- Experience with organization
- : General Experience
- Researching and interpreting a wide variety of highly technical data
- Processing Accounts Payable using QuickBooks Pro for two small entities
- Working on various building projects
8
Skills For Administrative Services Coord Resume
- Invoicing and collection of fees associated with Commercial borrowers, such as appraisal, legal and Secured Credit
- Assisting in the preparation of office signage orders and square footage analysis
- Filing drawings and field measurements
- Providing additional support to the department as needed
- Supervises administrative support staff including training staff on policies and procedures, assigning projects and monitoring performance
- Provide onboarding for new employees, including safety training and building procedures
9
Skills For Administrative Services Administrator Resume
- Responsible for continuous job-related training for themselves and promoting continuous job-related training for their direct reports
- Assist the department chair with negotiating, implementing and monitoring contracts with third parties
- Work in a cross-functional team environment while upholding the company brand, budget, all while meeting deadlines
- Self-starter able to work independently while communicating and interacting with a team
- Assists in securing various quotes for logistical services and scheduling maintenance, repair and construction services for Stow/Springfield facilities
- Proficiency creating fillable forms using Adobe Acrobat Pro
- Maintain fax/copy machines and security systems; provide employees with building access during and after business hours as needed
- Think outside of the box, and being able to work independently
10
Skills For Northern Illinois Administrative Services Lead Resume
- Manage a varying workload with flexibility
- Project development schedule milestones including required approvals and clearances
- Proficient in the use of Microsoft Office, including Word, Excel, Outlook, and PowerPoint
- Someone comfortable in a manufacturing environment (warehouse or production)
- Knowledge of the rules of grammar, spelling, capitalization, and punctuation of standard abbreviations
- Committed to meeting the needs of internal and external customers
List of Typical Responsibilities For an Administrative Services Resume
1
Responsibilities For Administrative Services Assistant Resume
- Maintains accountability for entering all workflow into three different systems generated by email boxes, mail and phone calls, and closing tasks as needed in order to facilitate accurate volume, time standards and track responsiveness
- Experience using MS Office, including MS Outlook, Word, PowerPoint and Excel
- Scanning, indexing, filing, coping, etc
- Reviewing, maintaining, and organizing procurement files
- Processing returned checks and checks requiring special handling
- Filing, faxing, photocopying and scanning functions
- Manage data input projects in Active Learner, including assisting completing tasks in the Training Records Administrator group mailbox
- Aid in correcting any issues that arise through invoicing and crediting
- Oversees and directs budgeting functions, financial accounting & reporting requirements, grants administration, and perform financial analysis for division
2
Responsibilities For Administrative Services Specialist Resume
- Maintain the daily training records in Active Learner to sign off Operations Training requirement
- Consignment inventory reporting by compiling Baytril and Multimin from the MIU’s to the inventory accountant
- Interviews applicants for clerical or technical positions and recommends on hiring or refers applicants to operating supervisors for selection
- Solves problems related to office management including work flow and staffing needs
- Provide all monthly reporting to TPA’s and Clients for all COLI business
- Maintain the refinery training calendar (Adobe Professional, Microsoft Expressions Web 2)
- Serve on procurement groups and develop specifications involving purchases and services agreements as needed
3
Responsibilities For Director, Administrative Services Resume
- Proof material as assigned, including but not limited to policies and procedures, letters and Interagency Service Agreements
- Develops professional presentations/communications by coordinating information from multiple sources into a cohesive message
- Process credits, invoices, stocking orders and returned MIU stock
- Provide product shipping documentation to drivers
- Create new files for Accounts Payable and Shipping
- Create new binders for the year, schedule shredding for documents
- 13 Maintains orders, organizes, and distributes departmental supply including promotional item inventory and distribution, signage, and trade show materials,
- Functions as liaison with branch and internal staff to facilitate the resolution of marketing related issues
4
Responsibilities For Administrative Services Director Resume
- Uses a variety software to pull data for reports and prepare analysis and reports including SAS, NAVILINE, ONESOLUTION, etc.
- Assist in assessment related activity by creating surveys and/or through careful entry of data into various systems
- Assist with the creating of office specific informational materials through collaboration with appropriate directors
- Prepares or assists in the preparation and maintenance of departmental operating or procedures manuals
- Studies existing statutes and proposed legislation to determine their effect on program operation and cost
- Writes or revises procedures, program guidelines, and training manuals
- Determines usage and placement of telephone equipment and office space layout, recommending changes as necessary
5
Responsibilities For Manager of Administrative Services Resume
- Track and provide all proxy mailings for variable customers
- Mail transaction confirmations for all variable transactions
- Conduct all audited financial statement and fund supplement mailings as required by the SEC
- Mail all annual and quarterly statements and provide duplicates if needed
- Mail pension letters and unclaimed property letters
- Transcribe correspondence from voicemail or live dictation
- Sort mail, send and track certified mail and FedEx packages
- Research various topics as assigned
6
Responsibilities For Director of Administrative Services Resume
- Provide back-up coverage for other department staff
- Maintain staff directories and manuals
- File and copy documents as needed
- Type correspondence, written communication and reports from hard copy as assigned by Administrative Services
- Maintain master calendar of meetings and keep VPs’ calendars up to date
- Manage inventory and supply orders for the leadership team
7
Responsibilities For Assistant Director, Administrative Services Resume
- Prepares, types and sends letters, memos, requisitions, charts, loans, notices,
- Incorporates the Brooklyn’s Best quality standards and behavioral guidelines into everyday interaction
- Provides consistent, superior quality customer service to both internal and external customers that meets or exceeds S&T Bank’s standards
- Acts as a first line of support to internal and external contacts
- Utilizes department or University policies, procedures, and practices to answer routine inquiries or resolve problems based on precedents
- Maintains department files and databases
8
Responsibilities For Administrative Services Coord Resume
- Provides general information to students, faculty, professional staff, administrators, visitors, or callers regarding policy and procedures of University or department, campus locations, University events, class times and cancellations, telephone numbers, etc.; refers questions requiring more knowledge or data to appropriate person
- Primary point-of-contact for editing and updating web content for Cleveland Campus
- Schedule student appointments with student services staff (Assistant Director of Student Affairs and Learning Services Specialist)
- Create daily report of events, meetings and visitors on campus; escort visitors and guests into card-accessed areas
- Creates basic items such as memos, schedules, envelopes, labels, data cards and occasional letters or reports from draft using typewriter or word processor. Performs other clerical tasks for campus faculty and staff such as filing, photocopying, faxing
- Provides administrative support for the Clinical Training and Assessment Center (CTAC), which includes creating and organizes files for standardized patients (SP), conducting program and reference checks for potential SPs initiating payment in Bobcat Buy for standardized patients used in CTAC
- Update student records in eValue to include OSHA & HIPAA requirements and immunization records
9
Responsibilities For Administrative Services Administrator Resume
- Sort and deliver mail for Dean’s office; coordinate package delivery with facilities; monitor postage balance
- Maintains office and/or laboratory supplies and inventory. Order office supplies through Bobcat Buy and promotional items, follows-up on discrepancies, monitors inventory; secures lost and found items
- Assist operations by compiling, organizing, maintaining, and communicating information
- Provide back-up for the Learning Resource Center (LRC), including assisting students with book and resource check-out and return
- Provide administrative support for special events; including but not limited to ordering food, set up/clean up, creating name badges, sign-in sheets, etc
- Communicate events to housekeeping staff by providing daily updates to EVS log
- Provides monthly tracking reports based upon RM goals regarding client meetings, IOPS completion, and fee discount completion for expired accounts
10
Responsibilities For Northern Illinois Administrative Services Lead Resume
- Acts as a liaison with Bank marketing to coordinate marketing products, signage, business cards, etc
- Primary point-of contact for student event room scheduling
- Serve as a liaison for guests/visitors needs before, during and after events to ensure quality customer service
- Prepares and distributes all types of correspondence (e.g., letters, memoranda, RM meeting review packets, and essential Wealth Management reports)
- Maintain campus Google calendar
- Communicate events to staff
- Coordinate monthly Yoga schedule; maintain record of attendance; monitor equipment inventory
- Regulatory compliance: Ensures fully documented compliance with all IRB directives, applicable rules and regulations. This includes obtaining, disseminating, and maintaining all applicable federal, state, and institutional rules and regulations
- Document and distribute employee schedules
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