Administrative Support Associate Resume Sample
Kade Gleason
58303 Kathryn Crossing,
San Francisco,
CA
+1 (555) 637 9819
Work Experience
Administrative Support Associate
03/2016
-
PRESENT
Philadelphia, PA
- Attend to incoming phone calls, emails, and in-person requests for services and information about campus maintenance, safety, and operations
- Administer and operate the key management system
- Provide work order updates and information to internal and external customers
- Dispatch service requests via radio, phone, and mobile device systems to field technicians and personnel
- Communicate with all customers and associates with a positive attitude
- Expedite calls to elevator service providers (Otis, Schindler, etc.) and pest control efficiently and according to written protocols
- Serve as a conduit to UNCG Police Department Dispatchers for urgent facilities issues
- Maintain and update reference information for building contacts, service providers, locations, and other campus data through accurate and efficient data entry and reporting
- Maintain adequate supplies of key request forms, key return forms, and other documents kept at the front desk
Temporary Administrative Support Associate
02/2013
-
09/2015
Phoenix, AZ
- Provide general assistance to Business Office as requested
- Be dependable, self-motivated and passionate about providing excellent customer service skills
- Possess well-developed organization, communication and prioritization skills
- Be confident and secure in their abilities and decision making skills in an ever-changing, fast-paced environment
- Proven ability to think critically, be flexible and solve problems
- Form and ask appropriate questions, probe for understanding and work in collaboration with others to achieve desired results
- Review and edit sensitive materials and maintain confidentiality. Exceptional attention to detail is a necessity
- Assume positive roles as a team member, as well as ability to work individually, while establishing collaborative work relationships
Temp-administrative Support Associate
01/2009
-
11/2012
San Francisco, CA
- Develop strategies to maintain strong client experiences and ensure that excellent client services are being delivered
- Intermediate computer skills (Windows XP)
- Enables and promotes the use of digital and reporting tools to facilitate collaboration with and among team members
- Attends and participates in training programs, as required
- Administrative support of the President of XOS, including booking travel, applying for visa’s, expense reporting and meeting scheduling
- Oversight of XOS’s LMS (learning module software) system, iSpring
- Review of XOS’s employee expenses through reporting system, Concur for accuracy and approval
Education
Northwood University - Florida Campus
2003 - 2008
School's Degree in Faculty
Professional Skills
- Proven ability to drive initiatives using excellent project management and prioritization skills
- Strong interpersonal skills with ability to communicate effectively verbally and in writing with high-level executives
- Proven proofreading skills for grammar, spelling, punctuation, and basic formatting. Provides answers to requests for general information in written format
- Strong computer skills, including competency with Microsoft Windows, internet browsers, and Office (Word, Outlook, Excel)
- Experience with file system management skills (both paper and electronic filing)
- Have excellent people and organisation skills to be able to adjust to changing situations
- Demonstrated problem identification and problem solving skills
How to write Administrative Support Associate Resume
Administrative Support Associate role is responsible for computer, organizational, research, microsoft, interpersonal, communications, excel, health, customer, shipping.
To write great resume for administrative support associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Administrative Support Associate Resume
The section contact information is important in your administrative support associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Administrative Support Associate Resume
The section work experience is an essential part of your administrative support associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administrative support associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administrative support associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Administrative Support Associate resume experience can include:
- Team player with strong communication, organization, planning and computer (word processing, spreadsheets, and data management) skills
- Strong organizational skills and ability to independently manage a medium-sized office
- Strong oral communication and people skills
- Good organizational, administrative and interpersonal skills
- Strong interpersonal skills (due to the constant interactions with a variety of constituents: students, employers, faculty, staff, alumni)
- Possess well developed organization, communication and prioritization skills
Education on an Administrative Support Associate Resume
Make sure to make education a priority on your administrative support associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administrative support associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Administrative Support Associate Resume
When listing skills on your administrative support associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical administrative support associate skills:
- Demonstrated excellent verbal and written communication skills, ability to multi-task and manage competing priorities
- Strong evidence of problem-solving skills and initiative when appropriate
- Strong customer service and problem solving skills are essential
- Excellent data entry skills. Proficient in Excel
- Strong people skills, personable, friendly
- Strong verbal and written (English) communications skills
List of Typical Experience For an Administrative Support Associate Resume
1
Experience For Temporary Administrative Support Associate Resume
- Possess well developed organization, prioritization, communication and grammar skills
- Technical editing skills
- Self-motivate and learn computer skills through web based tutorials
- Own the MD/Priority Inbox and update the spreadsheets to reflect new/ updated requests in CARe
- Responsible for MicroStrategy data validations
- Evaluates situations accurately and takes effective action
- Enters prior authorization data on-line via computer terminals
- Experience within a university system, preferably a State system
- One to Two Years University Experience
2
Experience For Steps Administrative Support Associate Resume
- Three (3) to Five (5) years directly related experience
- Experience creating and sharing files in a digital environment
- Experience with online financial systems is desired
- Experience as a County Administrative Assistant
- Experience with NCSU/CALS HR and Financial systems
3
Experience For Temp-administrative Support Associate Resume
- Knowledge and experience with the land-grand system and the role of NC Cooperative Extension programs in counties
- One to three years of administrative support experience
- Evidence of pro-activeness, a service-orientation and successful work in a team-oriented environment
- Be computer literate – experience with Word, Excel, Outlook, CRM systems
- Student health experience
- Following MES work instructions to assist Operations team with assembling paperwork and preparing batch folders for shipment
4
Experience For Receptionist & Administrative Support Associate Resume
- Supporting the Core Tech Material Review Board (CT-MRB) and demonstrating the flexibility to support other teams as needed
- Developing and Processing Forms, letters, memos and documents
- Coordinating Project Time Tracking
- Providing administrative support to create, revise and renew legal agreements
- Onboarding coordination for new team members
5
Experience For Administrative Support Associate With French & English Resume
- Coordinating regularly scheduled Town Hall meetings
- Providing backup as needed to the GoreTime Administrator
- Providing administrative support for logistical tradeshow items
- Working knowledge of USAA claims systems and ALIS (Advanced Legal Information System)
- Dictating board meeting minutes and assisting with coordinating board meetings
- Purchasing supplies; maintaining inventory record
- Maintaining employment records for faculty, staff and students; filing personnel documentation
6
Experience For Administrative Support Associate Resume
- Parking pass creation/distribution
- Composing letters, memos, and reports for the department with accuracy and efficiency
- Maintaining financial record and reports for The Office of Assessment, Evaluation, and Research Services (OAERS) within the ERM Department
- Serving as the PCard coordinator for the department chair
- Receiving visitors and callers to the department in a professional and timely manner
- Applying knowledge of program, policies and procedures to interpret and communicate information to faculty and students
7
Experience For Temporary Administrative Support Associate Resume
- Providing logistical administrative support for distributor trainings, consumer shows and tradeshows
- Maintaining multiple distribution lists and databases
- Placing orders through MRO/GERT
- Providing backup coverage for the reception desk as needed
- Scheduling calendar and room reservations for Dean’s Office, college units and departments
- Assist in processing outgoing mailers, including labeling, stuffing and sealing envelopes
8
Experience For Steps Administrative Support Associate Resume
- Provide general administrative and clerical support including, mailing, scanning, faxing, and copying
- Provide executive office management to include scheduling meetings, making travel arrangements, ordering supplies and paying bills
- Assist in the maintenance of the VRC Coordinator’s internal calendar by planning, arranging, and scheduling meetings and events
- Conduct assessments of the learning environments and provide support and planning to address learning environment concerns in community child care facilities
- Post payments for services received using cash drawer, credit card machine, and electronic transfer using the Medicat system
- Record keeping and filing system for all EPA/SPA/Graduate student personnel
- Advise department head on expenditures, saving money, budget planning and cuts
- Assist in alphabetizing statements, confirmations, and other items for filing
- HR Support, Supervising and/or Training Students/Staff
9
Experience For Temp-administrative Support Associate Resume
- Responsible for scheduling meetings, develop and maintain meeting minutes, action items and issue logs
- Coordinates office moves, meeting assignments, equipment upkeep and timekeeping oversight
- Responsible for staff meeting agenda and timely release of meeting notes
- Facilitate monthly building committee meetings and report on building budget
- Communication to faculty/staff regarding policies and procedures and training/development opportunities
- Data entry and reporting using software systems
10
Experience For Receptionist & Administrative Support Associate Resume
- Serve as a resource to others on a variety of subjects including office equipment, software applications, and information processing procedures
- Considerable knowledge of budgeting, accounting, personnel practices
- A proactive, problem-solving Administrative professional with a passion for helping others
- Knowledge of bookkeeping/accounting principles
- Processes payment on patient accounts and assists in determining financial standing of the patient accounts
- Orders supplies and maintaining inventory
List of Typical Skills For an Administrative Support Associate Resume
1
Skills For Temporary Administrative Support Associate Resume
- Organizing, planning and prioritizing work-developing specific goals and plans to prioritize, organize, and accomplish work
- Have the ability to communicate clearly and effectively over the telephone and in writing to internal and external stakeholders
- Attentiveness to details, organizational skills, and ability to work efficiently and take initiative
- Excellent ability to prioritize projects
- Exercise independent judgment and work effectively with teams
- Be dedicated to continuous learning, developing and apply additional skills
- Communicate effectively verbally and in writing with a wide variety of people
- Proven ability to prioritize tasks, respond to requests in a timely manner, and identify opportunities to streamline processes
- Learning agility demonstrated in the ability to pick up things quickly across functional groups
2
Skills For Steps Administrative Support Associate Resume
- Experience developing, managing and monitoring budgets
- Experience generating data lists and reconciling information in Excel or some other data capturing software
- Experience reading grant request for proposals. Ensuring grant documents are in format requested by RFP
- Experience working in an office setting
- Use good judgment in establishing procedures and organizing the workflow coordination
- Experience working providing legal administrative support
- Experience with DS-2019 and I-20 documents for visiting students and scholars
- Experience formatting manuscripts to meet journal specifications
- Maintain excellent customer service for Academic Support Program for Student Athletes (ASPSA) while in many instances, serving as the initial contact for ASPSA
3
Skills For Temp-administrative Support Associate Resume
- Demonstrated ability to use a computer and a variety of software applications, including Microsoft Office suite, Google Apps
- Experience with purchasing processes
- Experience managing equipment deliveries and inventory
- Can do attitude demonstrated in continually asking what can be done to help if current que of work is completed
- Driver’s license required to operate fleet vehicles. Clean driving record
- Accounting experience
- Experience in ensuring compliance with financial guidelines
- Experience in planning/ coordination/ management of events/meetings and logistics for on and/or off-site meetings
4
Skills For Receptionist & Administrative Support Associate Resume
- Experience working with graduate programs/students
- Experience with graphing software (sigmaplot, excel, adobe photoshop, etc)
- Prioritize, anticipate and be pro-active in resolving issues/concerns
- Strong working knowledge of Microsoft Office suite is required, with proficiency in Outlook, Word, PowerPoint and Excel
- Solid understanding of ORBIT (Online Retirement Benefits through Integrated Technology) and Application Extender
- Experience using PeopleSoft HR
- Demonstrated ability to a maintain high quality working relations with internal customers served, university support staff and administrators
- Experience working in an information technology unit
5
Skills For Administrative Support Associate With French & English Resume
- Previous experience in an administrative support role
- Demonstrates ability to achieve high performance goals and meet deadlines
- Operate, maintain and perform basic repair of traditional office equipment such has copiers, printers, etc
- Juggle multiple priorities in a fast paced and dynamic consumer business
- One to three (1-3) years of experience in office administrative support of office reception with customer service
- Three (3) years of experience in Office Administration
- A natural multi-tasker who can reprioritize in a flash when needed
6
Skills For Administrative Support Associate Resume
- Experience with UNCG and compliance with budgetary regulations
- Experience with Google applications (Email, Calendar, Spreadsheets and other Docs)
- Experience with Office Platform and Microsoft Office software
- Health Information and electronic health record experience
- Self-starter with the ability to plan, prioritize and support multiple assignments and projects simultaneously
7
Skills For Temporary Administrative Support Associate Resume
- At least two years of administrative or office management experience
- At least two years of professional experience in an office environment
- Planning, scheduling, preparing and providing support and coordination for global meetings, WebEx/webinars, video conferencing, celebrations and other events
- Planning, scheduling and providing support and coordination for global meetings, webex/webinars, video conferencing, celebrations and other events
- Ordering supplies and preparing shipments for special events and miscellaneous items including working with tariff and export teams for items outside the U.S
8
Skills For Steps Administrative Support Associate Resume
- Providing administrative support for creating, processing and renewing legal agreements
- Keeping inventory and ordering office supplies using Marketplace
- Working with Facilities Operations to schedule building maintenance and scheduling preventative maintenance for two research buildings
- Retrieving and distributing mail
- Outgoing personality who enjoys interacting with others via phone and in person
9
Skills For Temp-administrative Support Associate Resume
- Maintaining and ordering general office supplies,
- Scheduling, Coordinating Appointments and Meetings
- Maintaining departmental financial records and reports in efficient filing system
- Initiating and completing departmental personnel action forms (PD-7, EPAF, etc.)
- Coordinating on-boarding for new associates
- Shipping FedEx documents/packages for department personnel
- Scheduling conference room reservations
10
Skills For Receptionist & Administrative Support Associate Resume
- Providing factual and procedural information about the Gerontology and JMSW Programs, application process and events
- Responding to inquiries by applicants and students
- Using Wordpress to maintain department website
- Processing purchase orders and vouchers
- Processing travel reimbursements / authorizations and other financials
- Distributing mail for the department,
- Assisting students with supplies and questions
List of Typical Responsibilities For an Administrative Support Associate Resume
1
Responsibilities For Temporary Administrative Support Associate Resume
- Using Webfocus to generate reports and communicate with students in department programs
- Serving as receptionist for the Dean’s Office
- Coordinating the curricular approval process within the College
- Providing support to the College’s Development Officers
- Creating Word and Excel documents and reports from databases
- Proofreading as requested (i.e. product catalog, price sheets, etc.)
2
Responsibilities For Steps Administrative Support Associate Resume
- Maintaining records for a regulated platform
- Compiling metrics for multiple monthly meetings
- Maintaining a Numbered Tech Note log for regulated tech notes
- Generates reports and enters SPARCS errors in shared drive and send e-mails to coding managers
- Work with all EQUIPD staff, Principal Investigators (Project Advisors) and Project Coordinator to ensure overall functioning of the project
- Assist Mailroom Associate with distribution of incoming parcels
3
Responsibilities For Temp-administrative Support Associate Resume
- Responsible for data entry and reporting of certain data points
- Assist with the onboarding of new staff members
- Responsible for ordering supplies and maintain supply inventory
- Prepares general correspondence, creates Excel spreadsheets, revises existing PowerPoint presentations
- Review and process Billing agreements
- Close out charge card terminals. Prepare, make and report daily bank deposits following documented cash management procedures
- Serve as first point of contact in providing primary reception in lobby
- Serve as facilities liaison for work orders and issuing keys
- Receives incoming faxes and distributes to appropriate unit or staff member
4
Responsibilities For Receptionist & Administrative Support Associate Resume
- Co-supervise and train work-study students to assist with tasks around the building, event prep and other office work
- Provide scheduling, travel, and calendar assistance to the Directors and supervisor
- Create efficient filing and organizational systems
- Process and report on building, office, and administrative expenses
- Manage building, technology, and administrative budgets to ensure they are up to date and accurate
- Works closely with Executive Assistant team, providing support to achieve team goals
- Welcomes guests by greeting them in person or via multi-line switchboard, directs inquiries
- Assists with CAP programs such as Minerva’s Mid-days and UNCG weekends
5
Responsibilities For Administrative Support Associate With French & English Resume
- Prepares required materials for meetings
- Responds to and / or initiates own correspondence
- Updates and processes payroll
- Performs research for special projects as assigned
- Compiles and analyzes basic information for inclusion in reports or presentation materials, prepares charts, graph or tables as necessary
- Assists Customers (physicians, patients, and other departments)
- Completes all assignments in an accurate and timely manner
6
Responsibilities For Administrative Support Associate Resume
- Provide excellent and effective customer service to patients and visitors to the office with an emphasis on “warm & welcoming answer questions in a friendly, helpful and accurate manner
- Handle multi-line telephone system and assisting with
- Schedule medical clinic appointments in the Medicat system,
- Monitor and update document and referral manager functions in the practice management system,
- Maintain and file medical information accurately into the electronic health record
7
Responsibilities For Temporary Administrative Support Associate Resume
- Retrieve health information in electronic and printed formats from patients and outside providers
- Process requests for medical information
- Efficiently use a computer, scanner, copier, fax and various other office equipment
- Initiate and complete departmental personnel action forms (PD-7, EPAF, etc.)
- Serve as the PCard coordinator for the department chair
8
Responsibilities For Steps Administrative Support Associate Resume
- Receive visitors and callers to the department in a professional and timely manner
- Apply knowledge of program, policies and procedures to interpret and communicate information to faculty and students
- Facilitate work flow throughout the department and work with other departments as needed to share information
- Financial Activities: preparing monthly financial statements using Banner Finance on department account balances; processing of deposits, refunds; reconciling Pcard
- Faculty Development Activities: completing travel authorizations/reimbursement forms, personnel action forms and exception pay action forms, EPAFS and PD7s
- Faculty Searches: assisting in the recruitment process for hiring faculty, including placing ads, human resources/payroll paperwork, preparing verification documents from each applicant, composing and mailing letters for each applicant, assisting in arrangement of hotel and preparing interview itinerary/schedule
9
Responsibilities For Temp-administrative Support Associate Resume
- Maintaining and filing reports and forms; retrieving filed documents on request; matching forms to electronic data or internal spreadsheet; faxing, mailing or electronically submitting routine reports; submitting forms to other units to initiate an action; drafting or editing sections of an annual report
- Training and scheduling of student workers; checking time sheets for accuracy; entering time sheets into Banner HR
- Paperwork: copying and collating documents; editing documents prior to final signature; coordinating routine return responses to requests for information; composing and disseminating email correspondence for a variety of purposes without review
- Event management: securing meeting room; communicating agenda and supporting documentation with participants; coordinating catering arrangements; recording and distributing minutes; scanning documents
- Course and classroom scheduling using University scheduling software program
10
Responsibilities For Receptionist & Administrative Support Associate Resume
- Reception, event support, mail, filing and answering and directing telephone calls
- Reception: welcoming visitors, students, parents, other administrators and faculty to the department office and addressing their inquiries
- Serves as one of the department’s building liaison for facilities and phone work order requests
- Providing administrative support for the Dean and his assistant (including scheduling of meetings, generation of basic correspondence, collection of data/reports and filing)
- Enter marketplace order for office supplies and verify packing-slips with invoices for accuracy
- Schedule meetings, often involving global personnel, locations, and use of WebEx and video technologies
- Coordinate video conferencing support for key meetings
- Resolve meeting requests and conflicts with accuracy in a timely manner
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