Admissions Representative Resume Sample
Julien Tromp
4622 Wehner Islands,
Houston,
TX
+1 (555) 952 3356
Work Experience
Regional Admissions Representative
03/2016
-
PRESENT
Phoenix, AZ
- Standard office environment in Charles Town, West Virginia
- Provide occasional support to Bedboard Coordinators, addressing requests for admissions, alerts, external transfers and appropriate bed assignments using the electronic bed board. Monitor patient flow and bed status to contribute to efficiency of all admissions
- Perform audits and analysis of various workflows and activities within the Admissions Center. Identify areas of improvement and work closely with Supervisor to address
- Participate in the development and delivery of training as-needed, as well as contribute to the development of existing employees
- Collect deposits for private rooms and payments as it relates to patient financial services
- Assist clinicians with completing the N.Y.S. death certificate and related consents
- Print appropriate lists to determine proper admission times according to OR scheduling guidelines and call patients to notify time of admission
- Thoroughly explain inpatient admission documents and procedures to obtain required signatures
Admissions Representative
10/2010
-
01/2016
Houston, TX
- Assist the Campus Visit Coordinator with the coordination of all on-campus recruitment activities (Campus visit days, bus tours, departmental contests, dual enrollment visits, distinguished scholars day, and other on-campus events)
- Assist the Coordinator of Student Orientation & Transfer Affairs with the coordination of Student Orientation and Registration, Advantage Week, and General Registration
- Survey residents of assigned territory to assess needs of prospective students, parents, guidance counselors, educators, and other publics
- Provides immediate, ongoing, and efficient information to prospects and students in a timely manner, either via telephone, e-mail, or other electronic means
- Resolves routine and escalated student concerns in a professional, efficient manner
- Meets or exceeds performance goals and metrics as determined by department leadership
- Keeps work area organized and professional at all times
- Formulates successful campaigns and follow-up strategies for student recruitment and enrollment
Re-entry Admissions Representative
06/2005
-
08/2010
Philadelphia, PA
- Create and maintain positive relationships with prospective students, parents, guidance counselors, educators, and other publics within assigned territory by providing information on academics, fees, housing, student life, and general university activities
- Coordinate and provide group and one-to-one presentations at regional high schools, community colleges, and other venues within assigned territory
- Utilize value-added and relationship based techniques when working with prospective students, parents, guidance counselors, educators, and other publics
- Create and achieve territorial goals and objectives based on trend data, historical reporting, and evaluation of prospect and admitted database information
- Establish and maintain contact with prospective students through email, personal notes, and phone calls
- Analyze, read, and report feedback to Associate Director of Admissions concerning on-going competitive environment
- Serve as a liaison between various internal departments (Intercultural/International Center, Financial Assistance, Advisement/Assistance, Admissions North, academic departments, Residential Life, and other areas) in resolution of prospective students, parents, guidance counselors, educators, and other publics concerns and issues
Education
University of Phoenix - Des Moines Campus
2000 - 2005
School's Degree in Business
Professional Skills
- Excellent written and verbal communication skills, excellent organization skills, and the ability to work both autonomously and in a team environment
- Strong data entry skills, numerical aptitude, and critical thinking skills
- Excellent organizational skills and the ability to work under time sensitive deadlines
- Strong work ethic with good phone skills
- Highly organized with strong planning and time management skills
- Strong interpersonal skills, ability to communicate professionally, persuasively and confidently over phone, e-mail and in face to face appointments
- Excellent presentation, interpersonal and computer skills
How to write Admissions Representative Resume
Admissions Representative role is responsible for insurance, government, interpersonal, medical, basic, database, organization, leadership, organized, microsoft.
To write great resume for admissions representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Admissions Representative Resume
The section contact information is important in your admissions representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Admissions Representative Resume
The section work experience is an essential part of your admissions representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous admissions representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular admissions representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Admissions Representative resume experience can include:
- Prior experience in a hospital, physician practice or insurance environment
- Organizational & Communication skills written/verbal
- Computer skills to include: Microsoft Office Suite; proficient user of laptop computer, projector, and cell phone
- Anticipate, understand and manage customer expectations and consistent delivery of services. Clearly and effectively conveys information
- Prior experience in a hospital, physician, or insurance enviroment
- Customer service orientation and prior work experience in customer service
Education on an Admissions Representative Resume
Make sure to make education a priority on your admissions representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your admissions representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Admissions Representative Resume
When listing skills on your admissions representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical admissions representative skills:
- Flexible and team-oriented with strong problem-solving skills
- Effective interpersonal, public speaking, and written communication skills
- Effective written correspondence and communication skills
- Complete understanding of sales cycles, exceptional closing skills
- Interact effectively with prospects from diverse backgrounds and in varying situations
- Efficiently and effectively utilize a personal computer and related software including Microsoft Office, the Internet and Recruitment database software
List of Typical Experience For an Admissions Representative Resume
1
Experience For Regional Admissions Representative Resume
- Office experience. Experience providing a high level of customer service
- Attends classes, in-services and staff meetings to upkeep skills and knowledge
- Experience working with Sungard’s SCT Banner
- Experience requirements are distinct for each level of the position as called out on the job summary section
- Analyze student data to select which recruitment strategies and information is most effective for each prospective student
2
Experience For Field Admissions Representative Resume
- Evidence of collaboration within a campus community
- Demonstrates appropriate knowledge of Managed Care, Medicare, Medi-Cal and Insurance requirements for admission and pre-certification. (70%)
- Position requires a valid driver’s license
- Competitive salary commensurate of relevant experience
- Experience in recruitment in Higher Education, Marketing, Client Services, or Consulting
- Previous work experience in admissions, recruitment, student advising, student activities, marketing, leadership development, or sales
3
Experience For Regional Admissions Representative, Houston Resume
- Have a valid driver's license upon employment and maintain it
- Processing applications and answering inquiries; minimally traveling for recruiting events
- Performing general office tasks including processing reimbursements for students through Concur
- Assisting with the updating of content on the program’s web pages
- Providing assistance to the faculty committee overseeing the program
- Serving as a point of contact for visitors, phone and email inquiries
- Keeping application materials updated
- Assisting the Director and Assistant Director with special projects and reports
4
Experience For Admissions Representative, Admissions Resume
- Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations for any necessary change
- Analyze, read, and report feedback to Associate Provost for Enrollment concerning on going competitive environment
- Work well in a fast-paced, multi-tasking environment while being detail oriented and accurate
- Willingness to travel during the fall and spring months
- Willingness to travel extensively during the fall and spring months
- Represent LIU at day and evening regional recruitment programs and during individual recruitment visits
- Knowledge in planning and executing events,
5
Experience For Temporary, Graduate Admissions Representative Resume
- Have the desire to work with a team, and toward the team’s goals, while also working independently and being internally motivated
- Makes educated admissions decisions regarding fulfillment of admission requirements and follow-up strategies
- Effectively builds relationships with prospective and/or current students by representing the university through email, chat, phone, representative landing pages, live open houses, training videos, recruitment/welcome videos and/or social media
- Analyze, read, and report feedback to Associate Provost for Enrollment and Retention Management concerning on-going competitive environment
- Review, update, and use computer-based lead tracking systems to aid in prospective student recruitment
- Assist the Campus Visit Coordinator with the coordination of all on-campus recruitment activities (Campus visit days, bus tours, departmental contests, distinguished scholars day, and other on-campus events)
- Assures all patients admitted into facility after hours are properly signed in and paperwork is correctly distributed to nursing staff
6
Experience For Senior Admissions Representative Resume
- Notifies nursing and case management department of potential admissions
- Self-motivated with an outgoing and friendly demeanor. Proactively seeks out additional tasks when needed
- Refers Medicaid pending cases to Admissions Liaison and Admissions Manager
- Collects insurance co-payments and deductibles upon patient admission when identified during insurance verifications
- Maintain tracking information on students in all stages, from inquiry through enrolled
7
Experience For National Admissions Representative Resume
- Knowledge and understanding of Eastern Washington University
- Provides exceptional service to any external customers inquiring about the hospital or about any particular patient
- Position requires some physical work, lifting boxes and set up of booth displays
- Facilitates information on next day admits to various nursing departments
- Assist Coordinator of Transfer Services with the recruitment of transfer students
- Assist the Coordinator of Student Orientation with the coordination of Student Orientation and Registration, Advantage week, and General Registration
8
Experience For Graduate Admissions Representative Resume
- Perform audits and analysis of various workflows and activities within the department of Admissions. Identify areas of improvement and work alongside Supervisor to address
- Deeply explain inpatient admission documents and procedures to obtain required signatures
- Work closely with management on projects to help drive process improvement within the Admissions department
- Create and maintain positive relationships with prospective students, parents, guidance counselors, educators, and other publics within assigned territory by providing information on academics, value, housing, student life, and general university activities
- Actively conduct arm chair recruitment that occurs during all stages of the recruitment funnel. Includes contact via emails, personal notes, phone calls, texting, and social media
- Analyze data and select high schools and community colleges within their assigned territory to visit and conduct group presentations
- Use territory management and data analysis to select college fairs to participate in
- Assist the Campus Visit Coordinator with the coordination of all on-campus recruitment activities (Campus visit days, bus tours, departmental visit days, distinguished scholars day, and other on-campus events)
- Plan and coordinate student orientations and special events
9
Experience For Pre-admissions Representative Resume
- Travel to local career fairs and high schools
- Determines appropriateness of candidates for admissions based upon careers goal compatibility
- Resolve student initial concerns as presented by prospective student
- Build value in our education programs and systems
- Schedules campus visits for prospective student
- Conducts follow up calls
- Achieves daily, weekly and monthly key performance indicator metrics
- Manage inquiries to achieve prompt contact and performance activity to achieve weekly goals: utilizes approved recruitment policies/formats; makes prompt and effective contact with inquiries and redirects unqualified candidates based upon incompatible career goals
10
Experience For Student Admissions Representative Resume
- Manage inquiries to generate interest in our programs; utilize approved recruitment policies/formats; makes prompt and effective contact with inquiries and redirects unqualified candidates based upon incompatible career goals
- Accurately forecasts projected new students on a periodic basis for Campus Admissions Head
- Work with main campus staff to develop targeted, segmented, specific communications strategies
- Conduct phone interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility
- Past history of developing constructive and cooperative relationships with others
- Consistently conduct follow-up meetings with all applicants to ensure successful matriculation
- Facilitate phone conversations with prospective students
- Connect prospective students with campus representatives
List of Typical Skills For an Admissions Representative Resume
1
Skills For Regional Admissions Representative Resume
- Utilize technology to effectively support communication with key constituents
- Demonstrated understanding of FERPA guidelines and internal policies regarding student and employee privacy
- Mentor 3 – 5 Admissions Representatives, helping them assimilate and grow within the Admissions Department and master the basic skill set of the role
- Set goals and priority work to maximize efficiency, to meet deadlines and to use time wisely
- Demonstrate proficiency with applications used in the admissions department
2
Skills For Field Admissions Representative Resume
- Experience related to sales, customer service, or admissions
- Experience related to customer service, admissions, or sales
- Experience related to sales, admissions, or customer service
- Experience related sales, customer service, or admissions
- A highly successful collegiate classroom experience
- Experience with CRM software, including knowledge of data filters
- Valid passport to conduct international travel is desirable
- Travel is required. Valid driver’s license necessary
3
Skills For Regional Admissions Representative, Houston Resume
- Understanding of higher education in the United States as enrollment procedures for the members of the United States Armed Forces
- Assist patients with other needs (e.g., storing belongings, escorting to elevators, parking, hotel information)
- Be a team player by sharing information and offering assistance to colleagues
- Accurately records daily activity using the company’s information systems according to policy
- Accurately records enrollment activity and information using the company’s information systems according to policy
4
Skills For Admissions Representative, Admissions Resume
- Accurately records activity and information using the company’s information systems according to policy
- Splits time between prospecting leads in the field and meeting with students in the office
- Collect and analyze data regarding the patient’s physical, psychosocial, environmental, self-care, educational, and anticipated discharge planning needs
- Peachford Hospital is a Challenging and rewarding work environment
- Interviews and registers patients into base operating system according to department
- Reads bulletins and memos from fiscal Intermediaries, payors and billing office
- Give well-organized, informative and engaging presentations
5
Skills For Temporary, Graduate Admissions Representative Resume
- Guide and hold prospective students to appropriate decisions/deadlines regarding enrollment
- Full suite of benefits, including medical, dental, and vision
- Indirect Reporting Relationships: Vice Chancellor for Admissions
- Reach out to individuals via phone; take incoming calls; and place outbound calls to prospective students in a team environment
- Knowledge of today’s music styles, leading musical figures, music technologies, and general structure of music industry
- Obtain financial and demographic information pertaining to the patient account in a timely manner
- Assist Physician with completing the N.Y.S. death certificate and autopsy consent
- Communicate and facilitate opportunities with new and existing families to recruit siblings and access their local networks to support recruitment goals
6
Skills For Senior Admissions Representative Resume
- Orients patient and/or accompanying family to Advance Directive, & Patient Rights information
- Maintain accurate record keeping of each prospective student interaction
- Promptly answer incoming phone calls within FCC guidelines
- Interviews patients at bedside and performs the admission process including data entry, completion of related paperwork and admission documents
- Ensures that all patients are registered / interviewed accurately and in a timely manner while promoting customer service
- Assists in maintaining the preadmission functions on a daily basis as required
- Commitment to working flexible hours, nights, and weekends as needed to meet office goals
- Supervise and assign areas of responsibility for RNs, LPNs and MHAs and unit secretaries during shift
- Administer medications in a safe, accurate, and timely manner utilizing the “Five Rights” of medication administration
7
Skills For National Admissions Representative Resume
- Communicate changes in patient’s status (legal, psychiatric, physical) with attending physician
- Promotes University programs in a knowledgeable and compelling way to prospective students and other interested parties
- Provides academic advising appointments at main campus and at the centers through various opportunities
- Travel to represent the University and support recruiting efforts
- Assist with recruitment events including the information sessions and visits
8
Skills For Graduate Admissions Representative Resume
- Produce follow-up reports regarding recruitment activities and future plans, or other topics as requested
- Travel where designated to represent the University and support recruiting efforts
- Responds promptly and courteously to telephone requests
- The Admissions Representative-Regional position is a non-renewable appointment, budgeted through August 2, 2020
- Learn quickly and work in a high energy team environment
- Work successfully with limited supervision
- Offer thoughtful and respectful contributions at meetings
9
Skills For Pre-admissions Representative Resume
- Handle escalated issues with and on behalf of students calmly and appropriately and to take initiative to resolve problems and offer solutions
- Build rapport with prospects and students and to provide timely, accurate information
- Understand referral processes and procedures
- Understand and follow professional standards and University procedures
- Understand and effectively explain APUS history, mission statement, vision, policies, accreditation, procedures, and programs (including funding sources for students)
10
Skills For Student Admissions Representative Resume
- Compare and contrast APUS with major competitors
- Demonstrated knowledge of APUS history, goals, mission, organization structure, and strategic objectives, including the ability to extract analysis information from reports
- Admissions recruitment or similar
- Some college credits earned is required
- IDENTIFY APPROPRIATE LEVEL OF CARE
- Collects all needed documentation and information for liaison to perform a thorough assessment, including ensuring the patient is medically stable at the time of transfer
- Arrange for admission of patients
- ASSURES ALL REQUIRED PRE-ADMISSION SCREENING DOCUMENTATION IS GATHERED AND REVIEWED
List of Typical Responsibilities For an Admissions Representative Resume
1
Responsibilities For Regional Admissions Representative Resume
- Conducts effective group presentations within defined geographic area
- Travel, including events and weekends, is an expectation of the position, and a valid driver's license is required
- Assisting with program events
- Analyze the demographic and patient details of potential referral sources to assist in formulating a marketing campaign
- Enroll applicants; enter comprehensive data into the database regarding each prospect, applicant and established student
- Serve as a K-State presence at selected community events and major public attractions (i.e. county and state fairs, athletic events, college planning events)
- Monitor the competition by gathering current marketplace information
- Develop and present educational in-services to potential referral sources including physicians, case managers and insurance companies
2
Responsibilities For Field Admissions Representative Resume
- Assists family with transportation, family housing, therapy progress and special equipment needs
- Schedule prospective students for campus visits or calls when applicable
- Adhere to approved recruitment policies/formats to
- Handle multiple tasks and due date pressures utilizing strong planning, organization and time management skills while generating a high level of quality work product
- Able to provide examples of projects or tasks completed independently
- Maintains contact with candidates throughout the enrollment process and into the student’s second term
- Participate in appropriate recruitment and enrollment activities
- Determine admissibility for readmitted students; classifies and places students into appropriate academic programs if applicable
- Attend various functions that merit Lamar University’s attendance (i.e. scholarship award ceremonies)
3
Responsibilities For Regional Admissions Representative, Houston Resume
- Maintains assigned student database with consistent contact through phone, email, and text through students’ first term
- Generates potential student leads through persistent and documented contact. Responds to inquiries from students, parents and employers and documents all interactions
- Reviews market analyses, monitors competitive activity and proactively identifies client needs to expand the relationship
- Works collaboratively with Ecotech Institute departments to identify educational solutions that support each potential contact’s business and educational needs
- Drives and maintains high customer service levels within assigned account base
- Seeks, attends and participates in educational and professional events to represent Ecotech Institute and drive new business opportunities (career fairs, college fairs, military events etc.)
- Advises students and buying committee regarding educational opportunities within the renewable energy industry and enrollment requirements, policies and procedures of Ecotech Institute
4
Responsibilities For Admissions Representative, Admissions Resume
- Provides prospective students with pertinent information regarding Enrollment processes and costs. Works directly with Enrollment Specialists on student enrollment
- Distributes resources and promotional materials designed for the recruitment and retention of targeted groups
- Submits weekly report to Director of Enrollment of daily/weekly/yearly schedule
- Politically navigate through an organization to interact with key decision makers
- Serves as an admissions representative for the Inpatient Admission Department
- Accurately type 40 words per minute
5
Responsibilities For Temporary, Graduate Admissions Representative Resume
- Independently travel out-of-state for several weeks throughout the contract period
- Interview, evaluate and assist prospective students from prospect to first registration to promote Ashland University enrollment goals and standards
- Consistently meets goals and objectives set for the position (includes but not limited to daily, weekly, term and yearly goals and objectives)
- Ensure all admissions, discharges, transfers, and LOA patients are entered into Patcom system and balances midnight census, distributes reports to various departments
- Ensures copies of all insurance ID cards and Medicare inquiry are collected on all admissions
- Distributes a copy of Patients to Admit sheet, discharge schedule, and transfer sheet to the switchboard operator daily
- Performs excellent customer service according to hospital and departmental standards. Customers include patients and families, hospital staff and physicians. (100%)
- Excellent interpersonal and customer service skills to ensure customer satisfaction, repeat business and goodwill
6
Responsibilities For Senior Admissions Representative Resume
- Properly and consistently uses the CareerPoint Admissions Process to both assess and build commitment
- Document and report regular monthly contacts and activities
- Respond to calls from prospects and applicants requesting information about registration for On-Campus/Distance Education courses and Lab classes in a positive and informative manner, providing guidance on the application and registration processes
- Provide timely responses to requests of students and prospective students and maintain an excellent level of customer service to all
- Ensure daily update to database with student information received by telephone, facsimile, and electronic or regular mail
- Provide Educational campus tours to potential students
7
Responsibilities For National Admissions Representative Resume
- Communicate pertinent information to appropriate departments and staff members
- Effectively explain detailed information about GIA educational program offerings, course descriptions, tuition and policies to applicants, students or prospective students
- AJP diploma or willingness to obtain upon hire required
- Maintain highly confidential personal information from students and prospects
- Exercises sound business judgment
- Performs accurate, complete and prompt intake and disbursement of referral data, including entering patient referral information into appropriate systems and communicates information with appropriate Admissions Liaison(s) and Admissions Manager(s) to initiate intake process
- Verifies patient financial coverage with all third party payors, determines necessity for precertification, informs assigned Admissions Liaison and Admissions Manager to provide clinical information required, and ensures timely precertification by faxing data to external third party payor
- Communicates status of application and explains insurance benefits coverage Admissions Liaison, Admissions Manager, patient/family, guarantor, and referral source
- Maintaining data related to admissions
8
Responsibilities For Graduate Admissions Representative Resume
- Maintains updated knowledge of all managed care contracts
- Reviews all financial information electronically after patient is admitted and makes corrections as necessary
- Prepares pre-admission folder(s) to include the Clinical Clearance Form, MedStar NRN Pre-Admission Assessment, Insurance Verification Forms, etc. and electronically scans clinical and financial documents into McKesson
- Ordering recruiting material and office supplies
- Assisting with reporting data to the University and outside organizations
- Checks patient's paperwork sent by referring facility to ensure that discharge summaries and medication records are present and according to HIPAA guidelines
- Directs transporters admitting patients to the assigned unit
- Places admitting papers in the appropriate section of the medical record and provides patient with Patient Handbook
9
Responsibilities For Pre-admissions Representative Resume
- Ensures patient is comfortable and has call bell within reach before leaving the room
- Provide appropriate follow-up to all students in attendance at recruitment events while providing a high-level of customer service
- Clerically preparing admission letters and contracts
- Performs pre-admission function for Centers for Medicare & Medicaid Services (CMS) as described in procedure manual
- Performs admission function in Invision per standard procedure and documents authorization numbers accordingly
- Collects newly generated facesheets, consent forms, appropriate insurance forms, and provides armbands to assigned nurse unit
- Obtains patient/power of attorney (POA) signature for consent for treatment and financial agreement forms; if patient is unable to sign, contacts family/ POA for verbal consent for treatment until responsible person can come to MedStar NRN to sign the documents in person
- Reviews demographic information received from referring facility for accuracy with patient/family and makes the necessary corrections and enters verified/corrected patient information into Invision
- Scans all insurance information into patient’s electronic record/chart
10
Responsibilities For Student Admissions Representative Resume
- Program Specific Requirements (If Applicable)
- Serves as the primary contact for prospective international students, partners, and agents
- Processes undergraduate and graduate international admission decisions and assists in preparation of immigration and acceptance documentation
- Travels to international recruitment events within targeted markets
- Willingness to work evenings, weekends, or as needed
- Able to communicate with a wide variety of individuals both on and off-campus
- Serves as the primary contact for prospective traditional freshmen students and their influencers within a specific geographic recruitment area
- Travels to visit high schools in assigned recruitment area
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