Associate Representative Resume Sample
Winona Jaskolski
82123 Kristopher Fort,
Dallas,
TX
+1 (555) 267 7003
Work Experience
Associate Representative
02/2017
-
PRESENT
Chicago, IL
- Create, update and maintain active and inactive Personnel, Confidential and Benefits files for all Corporate Associates, Field Administration and Loss Prevention Exempt Associates
- Review new hire paperwork, including Employment Eligibility Verification forms (I-9), for completeness, accuracy and timeliness. Follow-up on pending paperwork, as well as conduct periodic audits to ensure all designated new hire files are being received
- Handle periodic removal and transport of files to/from Iron Mountain, according to company policy and legal requirements
- Pick up and distribute mail to individuals in the Compensation/HRIS dept
- Ensure that files are appropriately checked out and returned by Dublin HR and Legal
- Assist the Zone Admins with navigation & process with the IM DRCI system
- Review Insurance EOB’s, and follow up on payment errors, denials, appeals etc
- Assist the Integrated Marketing Communications Manager with the development of project plans, tactical plans, and creative briefs as needed
Associate Account Representative
05/2012
-
12/2016
Houston, TX
- Partner with internal stakeholders to ensure projects are in alignment with overarching business goals and brand strategy
- Identify opportunities and develop proposals that address the client’s core business issues
- 1 – 2 years’ experience
- Knowledge of Nielsen’s productions and solutions
- Gain an understanding of our accountants and payroll clients’ needs and requirements
- Helps in ad hoc projects assigned by Supervisor/Project Manager
- Responsible for the attendance at variety of urology special events and tradeshows that can be locally, regionally or national-in-scope. Also, participation in Teleflex’s annual and mid-year sales meetings and periodic product training sessions are a requirement. At times, weekend and evening events do occur and a requirement to attend
- Able to achieve Objective with moderate direct supervision
Associate Key Account Representative
12/2007
-
03/2012
Dallas, TX
- Respond to first line Human Resources (HR) questions from employee’s, manager's, and HR Staff
- Provide support for the large e-commerce key accounts
- Management of emerging e-retailers
- Two to four years of claims subrogation experience
- Strong organizational, file management and time management skills
- Strong attention to detail and ability to prioritize
- Willing to pursue additional insurance designations
Education
Vincennes University - Jasper Campus
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Excellent communication and interpersonal skills, presentation skills are helpful
- Strong multi-tasking, attention to details, and analytical problem-solving skills
- Work independently in assigned area of responsibility and demonstrates effective problem solving and decision-making skills
- Excellent MS Office skills and high digital marketing affinity
- Excellent communicational skills - Verbal/Written Ability to Multitask
- Strong communication/telephone skills
- Customer Service Experience in a call center environment analyzing and solving customer problems OR 1+ year of experience in a Corporate environment
How to write Associate Representative Resume
Associate Representative role is responsible for analytical, research, reporting, digital, payroll, retail, finance, credit, training, database.
To write great resume for associate representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Associate Representative Resume
The section contact information is important in your associate representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Associate Representative Resume
The section work experience is an essential part of your associate representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Associate Representative resume experience can include:
- Respond to callers who have general questions about Samaritan’s Purse, communicating with partners and prospective partners how they can participate with us in ministry. Make outgoing calls on behalf of the ministry
- Maintain expert knowledge of Samaritan’s Purse projects and activities requiring funding, and a thorough working knowledge of SP response procedures, donor database issues, and donor materials available, including
- · Good oral and written communication skills
- Experience in a managed care setting; CPT and ICD-9 coding, data entry, and 10-Key experience
- Good computer skilled including Microsoft Office required
- 1 – 3 Years marketing experience required; or equivalent combination of education and experience
Education on an Associate Representative Resume
Make sure to make education a priority on your associate representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Associate Representative Resume
When listing skills on your associate representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical associate representative skills:
- Good communication skills and able to deal with customers in a professional way
- Solid level of analytical skills and strategic perspective
- Business fluent in German and English, very good MS Office skills
- Effectively manage outstanding customer debt with the timely resolution of billing and credit issues
- Demonstrated experience with Microsoft Office (using Outlook, Excel) or other computer based programs
- Marketing experience is required; or equivalent combination of education and experience
List of Typical Experience For an Associate Representative Resume
1
Experience For Associate Account Representative Resume
- Research skills sufficient to define, analyze, and apply appropriate policies to resolve problems over the telephone
- Independent handling of various customer requests via telephone, email or in-person visit
- · Follow up on all claims from billing through final resolution
- · Review and prepare claims for manual and/or electronic billing submission
- · Identify billing errors for correction and resubmit claims to the payers
- · Able to work in a professional, corporate setting
- · Working knowledge of MS Office
- Answer incoming calls as they are received on the individual’s login identification
2
Experience For International Operations Associate Representative Resume
- Proactively review account activities in pursuit of new business or up-selling opportunities
- Assist with CRM data management and Quoting
- Assist in planning client events and meetings
- Coordinate contract proposals, extensions, and amendments creation and processing with Legal
- Coordinate resolution of credits, approvals, and billing issues with Finance
- Multi-task is helpful
- Review Insurance EOB’s and follow up on payment errors, denials, appeals, etc
- Research and resolve written complaints and complex or multi - issue provider complaints submitted by consumers and physicians / providers
- Evaluate the UPRV and DU placement on contracted hotel supplier websites and develop and execute action plans toward improved brand positioning to drive awareness and revenue
3
Experience For Associate Key Account Representative Resume
- Continually modify customizable Consumer Package Links and work with UPRV marketing to develop impactful banners to optimize interest and revenue. Audit non-contracted hotel websites and recommend action in the event of branding issues or violation
- Maintain constant communication with key internal stakeholders to ensure consistency of communications; includes detailed communication on promotional offers and supplier updates/changes
- Support the Market Management team with the development and delivery of partner communications as well as the development, ordering, tracking and communication of Universal Partner Hotel sales materials
- Support the process of onboarding a new Partner Hotel
- Support the relationships with vendors distributing UOR collateral (FPIS, Kenney Communications, Visit Florida, etc)
- Maintain UPRV contractual obligations (hotel benefits) through issuance of quarterly ticket allotments, annual Hospitality Program, coordinating Call Center visits, trainings and supplier events (vendor fairs) and following through with other obligations as set forth in the hotel contracts
- Lead ad hoc projects to improve competitiveness and support revenue growth
- Support efforts to build Travel Agent package revenue through administration (solicitation, registration, communication, prize fulfillment) of the UPRV Travel Agent Loyalty Program
4
Experience For Associate Urology Representative Resume
- Handles heavy inbound call volume, correspondence with knowledge to address more complex concerns from Provider Community
- Familiarity with commonly used EDI concepts, practices and procedures within a heath care field
- Provides support in the execution of co-branded marketing campaigns and experiential events using both existing and innovative channels and experiential opportunities
- Coordinates and implements campaign development tactics, assisting in the creation and execution of marketing material and media as necessary
- Develops and maintains a marketing dashboard and creative asset management system
- Maintains positive and effective internal and external (corporate partner) relationships via teleconference and in-person meetings for the sake of the partnership and health of the business
5
Experience For Christian Response Associate Representative Resume
- Collaborate with Sr. Representative on plan maintenance & optimizations
- Day-to-day contact with in- country teams (UK/Latin America) and internal and external agency teams
- Collaborate with other departments and groups within Universal Orlando Resorts
- Handle the day-to-day responsibilities of the assigned customer channel and direct support of Key Account manager – e.g. for example offer sheet creation, preparation of product and logistical data, submission of digital assets to customers
- Prepare and plan customer meetings in close collaboration with the Key Account Manager
- Work covers the traditional channel as well as online business / digital sales
- Analysis of customer requirements (based on point-of-sale data/market share data) and identification of potential business opportunities
6
Experience For Employee Services Representative, Associate Resume
- Owner of individual projects e.g. organization of customer/consumer events, promotion team management during Christmas, local training exhibitions, order and delivery of product samples for listing meetings
- · Review Insurance EOB’s, and follow up on payment errors, denials, appeals etc
- · Act cooperatively and responsibly with patients, visitors, co-workers, management and clients
- · Maintain a professional attitude
- · Maintain confidentiality at all times
- · Ability to work well individually and in a team environment
- Understands and proactively analyzes customer’s product and service needs, industry, and business
- Provide Sales Managers and Account Executives with support to achieve sales targets
7
Experience For Associate PAR Representative Resume
- Conduct Call Campaigns to customers and prospects for specific sales initiatives
- Generate and qualify potential leads to be worked on with the Field Sales team
- Manage RFP responses and build customer proposals
- Interacts with contacts and information of a sensitive, complex, and sometimes confidential nature both inside and outside of the company, requiring exceptional judgment and discretion
- Manage the day-to-day relationship and account development for assigned Mattel customers that operate within the Germany, Austria and Switzerland region. Responsibility of customer turnover and achievement of sales targets
- Demonstrated strong commitment to mission success and ability to work in a collaborative, team environment
- Consistently improves skills
- Secure strong execution of account plans by being the expert of the customer´s needs, analyzing customer requirements and business results
8
Experience For Administration Representative Associate Resume
- Experience with MS Office, sales automation, customer relationship management or web-based software programs required
- Managed care experience
- Business Rhythm creation and management experience
- Good judgment, able to handle confidential information
- Experience with MSOnenote
- Provide timely and accurate processing of all vendor payments, which includes verifying price and quantity, and verifying receipts of services and materials
- Volunteer scheduling and information sharing for Operation Christmas Child and U.S. Disaster Response
9
Experience For Associate Customer Svc Representative Resume
- Global programming and volunteer opportunities
- Response to marketing publications (direct mail, web, TV, radio, etc.)
- Interact with donors and general public through phone, written, and electronic correspondence regarding
- Ministry information on SP programming around the world
- Make outbound calls regarding
- Work closely with highly engaged sales team as well as the various supporting teams. Ability to work and play hard as well
10
Experience For Appeals Representative Associate Resume
- Knowledge of setting up VTCs and telecommunication conferences
- Develop & drive the digital sales within the customer portfolio
- Collaborate with the customers and internal stakeholders (especially Brand Management and Trade Marketing) to develop, optimize and execute best-in-class retail plans
- Apply pre-established pricing programs developed according to the product/sales strategy and revenue recognition requirements using pricing databases and web-based quote tools
- Daily communication between internal sales, customer service, and reseller contacts via phone and email
- Maintain expert knowledge of Samaritan’s Purse
- Who we are, history, and leadership
- Website navigation and assistance
- Donor financial transactions, account maintenance, and problem resolution
List of Typical Skills For an Associate Representative Resume
1
Skills For Associate Account Representative Resume
- Good project management skills and the ability to handle various projects in parallel
- Self-motivated and goal oriented, with desire to improve skills consistently
- Superior verbal and written communication skills with people from diverse cultural backgrounds
- Beginner level of experience with MS Word and Excel to include creating and editing documents and spreadsheets
- Experience in planning and organizing large meetings
2
Skills For International Operations Associate Representative Resume
- Partner with assigned UPRV marketing team members on promotional offers and updates to gain alignment prior to making any external commitments
- Basic knowledge of the solid and hazardous waste (i.e., RCRA), Clean Air Act (CAA), Clean Water Act (CWA), groundwater and drinking water rules
- Demonstrate ability to support Account Representative as back up during absence from storm duty, vacations, etc
- Computer literate, good understanding of MS Office applications, Knowledge of Oracle, Siebel or SalesForce would be desirable
- Demonstrated capacity to work in teams and with potential to take extra responsibilities like lead small projects and decision taking
3
Skills For Associate Key Account Representative Resume
- An internship or 1 year experience in Health, Safety. and Environmental at a manufacturing environment
- A technical background is desired together with either marketing or sales experience in Industrial Lubricants
- Solid and active Christian Walk
- Experience with PC’s, Windows, Databases
- Experience with MS Word (be able to open and edit documents) and Excel (open reports, add in tabs, edit information)
- Working knowledge of the compliance aspects associated with Waste Water
- First knowledge and understanding of sales, marketing, promotional principles and local retail landscape
- Basic understanding and agreement with the Christian Response philosophy and principles
- Internal – Home office based with some travel to Teleflex corporate office (NC) for training and business reviews
4
Skills For Associate Urology Representative Resume
- Records calls accurately in call tracking system
- Responds to incoming calls mainly from providers, and on occasion from members, as required to meet departmental goals
- General knowledge of BGEA; agreement with the philosophy and principles of BGEA
- Adherence to all BGEA policies and procedures
- External - Able to travel domestically, up to 75%, throughout assigned territory
- Act as single point of contact to Large Commercial and Industrial customers to improve customer satisfaction
- Establish and develop strong professional relationships with the decision makers and key managers of assigned accounts with the intent of implementing customer load management strategies, which benefit the company through providing curtailment during peak load periods
- Under the guidance of Regional Manager, create Key Account Business Plans and develop critical customer facility information to maintain record of customer information and business overview
5
Skills For Christian Response Associate Representative Resume
- Demonstrate ability to actively participate on cross-functional teams, i. e. , organizational projects and assignments
- Gather relevant information regarding service issues, equipment overview, on-site generation, etc
- Proactively establish customer payment procedures, which minimize exposure to bad debt and maximize the companys margin
- Communicate company policies and procedures to the customer regarding rates and riders, including changes and additions that could impact the customers energy management and purchasing
- Input and maintain all specific and pertinent customer information utilizing Customer Relationship Management database for use in gathering intelligence on customer operations
- Perform special projects and assignments as deemed appropriate by Regional Manager
- Accurately records all calls as applicable
- Achieves individual performance goals as it relates to call center objectives
- Assists callers with Web Portal registration and utilization
6
Skills For Employee Services Representative, Associate Resume
- Engages and collaborates with other departments as applicable
- Maintains specific quality and quantity standards
- Maintains accurate documentation and paper files of work
- Handles heavy inbound call volume
- Work routinely involves internal and external issues that require superior resolution regarding customer satisfaction, electric service delivery and billing/credit issues
- The following account distribution applies
- Contact requires tact, persuasiveness, and coordination capabilities to facilitate this work process
- Based on a Tiered Structure, an Associate Representative manages between 70 - 125 customer accounts
- Tier 1 Customer Accounts - A range of 3 - 10 customers
7
Skills For Associate PAR Representative Resume
- Tier 2 Customer Accounts - A range of 20 - 35 customers
- Tier 3 Customer Accounts - A range of 50 - 80 customers
- Customer Service Experience in a call center environment analyzing and solving customer problems, or 1+ years of experience in a Corporate environment
- Beginner level of experience with Microsoft Word (creating and editing documents) and Microsoft Excel (creating and editing spreadsheets)
- Customer Service Experience in a call center environment analyzing and solving customer problems OR 1+ year of experience in a Corporate environment
- Experience at a basic level with Microsoft Excel and Outlook
8
Skills For Administration Representative Associate Resume
- Preferably min 2 years of experience
- Experience as office manager or other office management functions, etc
- Good knowledge of Microsoft Office (Word, Excel and PowerPoint)
- Customer Service/Call Center experience in medical claims
- Language requirements: English and Chinese with any additional foreign language as added advantage
- Work overtime as needed - sometimes weekends
- Experience required in developing new account prospects and clients through networking, referrals, cold calling and account development over the phone and online
- One or more years of business-to-business sales experience required
- Proficiency/experience with MS Office, aales automation, customer relationship management or web based software programs required
9
Skills For Associate Customer Svc Representative Resume
- Proficiency in Microsoft Office (PowerPoint, Word, Excel, Outlook,) to include the ability to create and manipulate data
- Analyze trends in data and report information to key stakeholders
- Communication skills which include the ability to clarify issues, promote closure, and deliver information in a clear and concise manner that facilitates decision making
- Basic project Management skills - outline timelines, status milestones, identify milestones etc
- Able to respond to night/weekend phone calls as necessary
- Travel availability especially within Mexico and US
- Full command of English/Spanish languages
- Versatility to manage commodities and specialty markets
- Experience with Microsoft Excel including data entry, sorting, creating, and modifying spreadsheets and Microsoft Word including data entry and documentation creation
10
Skills For Appeals Representative Associate Resume
- Multi-task, priorities, organize and work within tight timelines
- Ambitious, energetic, capacity to learn fast, intelligent strategic thinker and capable to build strong and long-term relationships with a passion for Mattel Brands
- First experience in selling and business planning
- Mature professional capable of handling multiple tasks and priorities in a fast-paced technical sales support environment
- Ideally first experience in sales / Key Account Management (e.g. via internship)
- Customer service mindset and experience; previous role in contact/call center or inside sales desired
- Capable of delivering results in an ambiguous and quickly changing environment
List of Typical Responsibilities For an Associate Representative Resume
1
Responsibilities For Associate Account Representative Resume
- Knowledge/experience with the FBM program
- Knowledge and experience with use of Livelink and SharePoint
- Donor ministry through prayer, scripture, and encouragement
- Appreciation and survey calls to volunteers and churches
- Complete problem identification, analysis, and resolution related to vendors and accounts payable systems
2
Responsibilities For International Operations Associate Representative Resume
- Experience required indeveloping new account prospects and clients through networking, referrals, cold calling and account development over the phone and online
- Strong Proficiency in Microsoft Excel required
- Comprehensive knowledge of Vertiv or similar product/services, business operations and industry
- Understand technical drawings as well as parts and components that make up Vertiv products
- Computer literate (Microsoft Office) with ability to quickly learn additional software, systems and portals
- Familiarity with FAIT (FBM Action Item Tool)
3
Responsibilities For Associate Key Account Representative Resume
- Work in a high-energy, fast-paced and international environment
- Establish in-depth customer relationships
- Self-starter entrepreneurial attitude
- Exhibit leadership capabilities
- IT and internet savvy
- Knowledge of general office practice and business etiquette
- Professional competency in English
4
Responsibilities For Associate Urology Representative Resume
- Understands how to work in a professional environment
- Conducts in a manner that ensures team success
- Explain complex and technical topics clearly, to non-technical audiences required
- Daily activities are direct in nature with an emphasis on providing assigned customers a single point of contact termed Total Account Management. ; This requires the account manager to possess a comprehensive knowledge of company rates, riders, departmental roles and responsibilities, policies, work practices and safety to affectively align customer needs with company resources
- Responsibilities include, but are not limited to, coordinating the work of multiple departments to affect the installation of new or expansion of existing electric service, presentation and execution of all appropriate service contracts and associated paperwork (where applicable), and coordinating restoration and analysis of interrupted service, including providing 24/7 on-call accessibility
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