Ambulatory Care Resume Sample
Elna Ziemann
410 Danial Island,
Boston,
MA
+1 (555) 817 1471
Work Experience
Ambulatory Care Manager
07/2017
-
PRESENT
Dallas, TX
- Leads implementation of Reg’l or local special initiatives such as but not limited to: HealthConnect deployment, processes & scope of practice issues: Care Mgmt Models; NP role in primary care; UPIN projects; SOSA; CRNA; site survey; MA medication dose verification audit; Medi-Cal/Medicare audits
- Participates on assigned committees at Reg’l & Medical Center levels
- Directs the coordination/integration of outpatient services between depts & across the continuum of care & directs the continuous improvement of all clinical practices, services, & operations by design & implementation of systems, processes & methods to evaluate & improve patient care
- Collaborates w/ Physician Team Leaders & Dept Chiefs in planning & developing the level of patient services/programs & the day-to-day operations of depts
- Healthcare business experience
- Perform clinical guideline screening and other preventative health screening
- Measuring and recording patient’s vital signs
- Perform nursing procedures and treatments as needed in various clinics
- Participating in patient and family education with documentation of teaching and patient response
Supv, Ambulatory Care Mgt
08/2010
-
02/2017
San Francisco, CA
- Assisting with admissions, discharges, discharge plan, check-in, check-out and ward admissions
- Assisting with minor procedures and dressing changes
- Excellent patient assessment skills, ability to work collaboratively in team setting, current working knowledge of electronic medical records
- Performs a comprehensive care management assessment of patient needs to ensure safety at
- Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
- Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Develops and oversees the Chronic Desease Management Program, working closely and collaboratively with MD’s and Ambulatory leaders in the design and implementation of processes
- Obtains and records patient’s vital signs; reports screening findings to practitioner, and records on appropriate documentation forms
Ambulatory Care Technician
01/2005
-
07/2010
Detroit, MI
- Provides appropriate patient education, health information materials, and community resources; identifies patient’s need(s) for additional information and refers to appropriate healthcare resources
- Collaborates with the manager and director to identify opportunities for process improvement that are consistent with the organization’s vision and direction
- Assists with staffing to ensure that staff is able to manage patients by regulatory standards, and within Heritage’s mission, vision, values, business and health plan requirements
- Conducts staff meetings, assuring policy and procedures are adhered to and when necessary, modified to address changing strategic objectives
- Apply the CARE model of leadership to position responsibilities (Coaching Accountability, Relationship; Engagement)
- In conjunction with the practice team, identify patients at risk for poor outcomes or experiencing poor coordination of services who would benefit from more intensive follow-up
- Provide proactive outreach to patients to include telephonic, internet or face-to-face encounters
- Complete a comprehensive assessment of biopsychosocial, cultural and language support and self-management support needs
Education
Ohio University Eastern Campus
2001 - 2005
Bachelor's Degree in Nursing
Professional Skills
- Excellent people skills, great service recovery skills needed
- Prior acute nursing experience
- Demonstrate proficiency with electronic health record as indicated within six months of hire
- Two (2) years previous managerial experience
- Previous Women’s Health experience
- Six months previous nurse assistant experience
- Emergency medical technician experience
How to write Ambulatory Care Resume
Ambulatory Care role is responsible for clinical, leadership, training, interpersonal, reporting, integration, database, security, oncology, design.
To write great resume for ambulatory care job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Ambulatory Care Resume
The section contact information is important in your ambulatory care resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Ambulatory Care Resume
The section work experience is an essential part of your ambulatory care resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ambulatory care responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ambulatory care position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Ambulatory Care resume experience can include:
- Provide coordination with and act as liaison to hospital, long-term care, specialty, home health services, referrals, screenings and tests for care-managed patients
- Effective behavioral and educational strategies, including, but not limited to: Motivational interviewing, teach-back method and self-management support
- Valid PA RN license required
- Rotating weekend coverage and possible support of additional OC MOBs as needed
- Understanding of workflow efficiency for Primary Care and Specialty departments
- Understanding of message management, patient triage, and familiarity with budget management
Education on an Ambulatory Care Resume
Make sure to make education a priority on your ambulatory care resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ambulatory care experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Ambulatory Care Resume
When listing skills on your ambulatory care resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical ambulatory care skills:
- Treats all information and data within the scope of the position with complete confidentiality and security. Maintains all practices to protect PHI and follow HIPAA guidelines
- Nursing managers and coordinators shall have access to the complete medical record of patients under their care for clinical or health care operation purposes. All members of the nursing staff shall have access to the complete medical record of patients to which the staff member is assigned while on duty and working
- Excellent verbal and written communication skills, solid clinical judgment skills and capacity to work with physician, employee and pharmacy personnel
- Enthusiastic and innovative individual with demonstrated skills on team building
- Prior Oncology/Infusion experience desirable
- Previous work experience managing an Oncology department
List of Typical Experience For an Ambulatory Care Resume
1
Experience For Ambulatory Care Manager Resume
- Computer skills-utilization of EPIC, Excel, outlook, Microsoft word , intranet, etc
- Manage performance of staff including hiring, training, performance reviews, performance corrections, and terminations
- Works closely with their assigned primary care practices to offer an individualized assistance with improving and maintaining quality patient care
- Assist patients in problem-solving potential issues related to the health care system, financial and psychological barriers
- Maintain ongoing appropriate documentation on care coordination to promote team awareness, ensure patient safety, and follow through
- Three (3) years of acute care nursing is required
- Assists provider in identified patient procedures, treatments and examinations (preparation, positioning, supplies, equipment)
- RN: Current licensure as a Registered Nurse, issued by the Pennsylvania Board of Nursing is required
2
Experience For VP, Ambulatory Care Management Resume
- Consults with the Director of Medical Management for problem solving within the department; recommends corrective actions
- Obtains blood specimens as assigned and labels all specimens and reconfirms the identification on the sample using the patient’s arm band
- Be the system navigator and provide direct point of contact access for patient and family questions and concerns
- Arrange referrals, screenings and test procedures
- Screen and refer as appropriate for depression and other psychological needs
- Assume advocate role on patient’s behalf with carriers to ensure approval of necessary supplies/services for patient in a timely fashion
- Identify and utilize cultural and community resources; establish and maintain relationship with identified service providers
3
Experience For Ambulatory Care Center Manager Resume
- Provide medication management, including medication reconciliation and making recommendations to primary care provider for medication changes based on evidence-based protocols
- Provide chronic disease and self-management education and support
- Oversees and guides the development of multiple health partnerships to achieve a positive e health effect
- Manages rising and high-risk patient, including management of patients with multiple co-morbidities or high risk for readmissions to hospital setting, using a care management platform/analytics
- Attends periodic educational functions/conferences to enhance program knowledge
- Highly organized and detail-oriented with the ability to perform multiple tasks simultaneously
- Under clinical supervision, performs delegated procedures, common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures
- Performs telephone and in-person screenings. Obtains and records patient’s vital signs. Reports screening findings to practitioner and records on appropriate documentation forms. Performs chart review prior to clinic visit to obtain historical data
- Appropriately obtains and manages specimens, including: labeling, form completion, transport to laboratories, and log maintenance. Performs quality control for waived testing
4
Experience For Supv, Ambulatory Care Mgt Resume
- Recognizes emergency situations and implements emergency procedures according to clinic guidelines. Administers first aid, CPR, and maintains emergency equipment and supplies
- In close partnership with health care team, assures smooth and efficient patient flow and clinical operation
- Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands
- Assists patients to exam room and prepares patient for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scale utilizing proper body mechanics and safety measures
- Orders, stocks, and maintains exam rooms and clinic areas with standard level of supplies, medications, linens, forms and equipment
- Performs data collection and data entry as needed. Enters data into Ryan White database as needed, tracks interventions and outcomes
- Complete a comprehensive assessment of bio-psychosocial, cultural and language support and self-management support needs
5
Experience For Ambulatory Care Center Business Operations Analyst Resume
- Provide direct face-to-face or telephonic pharmaceutical care services to ambulatory care patients in a clinical setting and promote appropriate, safe, and cost-effective drug therapy to improve patients’ quality of life
- Facilitates the coordination and integration of interdepartmental and intra-departmental care and/or services. Participates in interdepartmental or multi-disciplinary groups to ensure that department’s services are effectively integrated into organization’s system for delivering patient care
- Negotiates with payors concerning continued access to care, authorization, level of care and/or other arrangements to facilitate the patient's timely transition through the care continuum. Notifies attending physician, treatment team, and others as needed
- Coordinates management of patient through various community resource options. Integrates information obtained from the patient's chart and from communications with various sources when discussing the level and intensity of care needed
- Maintains documentation of patient's behavior, responses and preferences related to the discharge management process
- Lead care management within the team through process improvement, workflow redesign, provide assistance with training and delegating to other members of the team
- Provides targeted interventions to avoid hospitalization and emergency room visits
- Foster team spirit and ensure department performance reflects the standards set by the company
- Monitor, resolve, and improve customer service issues
6
Experience For Ambulatory Care Technician Resume
- Represents the medical group and medical management department in meetings with stakeholders and fosters satisfactory working relationships with customers and vendors
- Utilize time wisely. Plan, prioritize, organize, assess, perform data analysis and use resources to problem solve to logical conclusion
- Act as a role model for staff. Adhere to exempt requirements and notify Administration of appropriate matters regarding self, staff, department, etc. Represent the company in a professional and dignified manner at all times
- Assist in the collection of intake data, e.g.
- The Associate is required to have close visual acuity including color, depth perception, and filed of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading
- Care Plans. Develops and implements a care management plan based on patient goals, preferences and disease states to promote improved health care outcomes and quality of life
7
Experience For Assistant Manager Ambulatory Care Dept RN Resume
- Community resource. links patients to appropriate community resources, facilitates referral to appropriate care services, supports patient self-management, and communicates with providers in order to reduce barriers to improved health care outcomes
- Team Player. serves as an integral member of the primary care practice's care team, assesses patients for risk of adverse health outcomes, and measures the impact of care management interventions
- Performs appointment follow-up and reschedules patients, as required. Documents activity in on patient’s medical record
- Develops, reviews, and/or implements criteria for personnel management, staffing levels, placement, task assignment, authority responsibility, productivity, promotion, disciplinary action and remuneration for physicians and personnel
- Oversees documentation and care planning
- Recommends and assists with development of new services and clinical programs, including cost and value analysis and appropriate evaluation and follow up to ensure efficacy of services
- Recruits, hires, directs, evaluates, and coordinates the professional activities of the paid and volunteer medical, dental, and other health care staff providing outpatient services
- Represents AHS in medical-administrative and medical-educational matters with other institutions, universities, private and public organizations including community organizations and individuals, the press and other media, the professional medical community, and accrediting and regulatory agencies as guided by the CAO for Ambulatory Services
8
Experience For Clinical Supervisor of Ambulatory Care Services Resume
- Responsible for ensuring adequate clinical access to services; this includes evaluating and ensuring provider-level productivity, including clinic templates and empanelment, monitoring access standards and ensuring compliance with state and federal benchmarks, and ensuring adequate coverage for provider leave & absences
- Responsible for ensuring the overall quality of care provided at the clinical site including adherence to best practices, AHS policies & procedures and standard work; responsible for ensuring the site meets and state and federal benchmarks
- Responsible for maintaining an active clinical practice in the specialty area that the individual is overseeing
- Responsible for provider engagement, including reviewing and improving provider engagement survey scores, identifying and mentoring clinical champions for key initiatives and supporting professional development
- This is a dual posting - Requisition (620047) and (619904) are for one position only
9
Experience For Ambulatory Care Clerk Resume
- Travel off site locations for meetings and, or training
- Develop programs of research involving the faculty practice
- Has a full understanding of the payor’s benefits and regulations and works within those reimbursement systems
- Graduation of a post-secondary medical assisting education program accredited by an agency recognized by the U.S. Department of Education
- Serves on AHS medical and administrative committees
- Performs other job functions as requested
- Facilitates and coordinates the care delivered to an assigned group of patients through multidisciplinary, multi-agency and patient/family collaboration to ensure the delivery of cost effective quality care outcomes within various ambulatory care settings
- Computer literacy with competence in Microsoft Office components
10
Experience For Res, PGY Ambulatory Care Resume
- Departments: Allergy, Dermatology, OB/GYN, Pain Management, Physical Medicine and Physical Therapy
- ONS (Oncology Nurses Society) chemotherapy provider card required within one (1) year of hire
- New Assistant Department Administrator (ADA) position for San Marcos location
- Responsibilities include operational and clinical management of 3 departments--Oncology, Ambulatory Infusion Center and Infectious Diseases, with primary focus on the San Marcos location
- This is a dual posting - Requisition (Non-Licensed requisition #663211) and (Licensed requisition #663208) are for one position only
- Responsibilities include personnel, budget, physician support and patient satisfaction
- Work effectively under pressure due to changing priorities. Excellent interpersonal communication, including conflict resolution, problem solving and negotiation skills; Clinical knowledge of
- Knowledgeble about Population Care, CSG, and Chronic disease management
- Licensed Pharmacist in state of Tennessee required
List of Typical Skills For an Ambulatory Care Resume
1
Skills For Ambulatory Care Manager Resume
- Strong collaboration and organization/follow through skills are required to be successful
- Experience with Health Connect, Clinical Strategic Goal metrics for Primary Care and Specialty departments
- Excellent written & verbal communication, conflict prevention & resolution, collaborative management
- Pediatric nursing experience and
- Recent Management experience in and UC or ER setting
2
Skills For VP, Ambulatory Care Management Resume
- At least one (1) year of related experience in a medical office setting
- Strong clinical background in ambulatory setting
- Working days are ten (10) hour shifts with rotating weekends
- Providing leadership support to all of the primary care medical office buildings in the Orange County service area
- This is a dual posting - Requisition #491950 and #491957 are for one position only
- This is a dual posting - Requisition (Non-Licensed requisition #513167) and (Licensed requisition # 506248) are for one position only
3
Skills For Ambulatory Care Center Manager Resume
- Position provides leadership, program development and direct management for staff education in the ambulatory setting
- This is a dual posting - Requisition (Non-Licensed requisition #501249) and (Licensed requisition # 501434) are for one position only
- This is a dual posting - Requisition (Non-Licensed requisition #501429) and (Licensed requisition # 501434) are for one position only
- This is a dual posting - Requisition 519600 and 519617 are for one position only
- This is a dual posting - Requisition 519617 and 519600 are for one position only
- Responsible for managing over 50 employees and support over 30 outpatient MD's
4
Skills For Supv, Ambulatory Care Mgt Resume
- Performs all job functions in compliance with applicable federal, state, local and company
- Function in a high volume, fast paced, out-patient clinic
- Travel to local Medical Office Buildings and to regional meetings in Pasadena as needed
- RN Department Administrator position is accountable for a seven (7) day per week Medical Office Building in South Orange County, with the departments of Primary Care, Pediatrics, Dermatology, Urgent Care and After Hours
- Registered Diagnostic Medical Sonographer / Registered Diagnostic Cardiography Sonographer or registry eligible Echocardiography
5
Skills For Ambulatory Care Center Business Operations Analyst Resume
- Current ACLS license (Advance Cardiovascular Life Support)
- Complete Care and Quality initiatives for entire service area
- Knowledge of Joint Commission stds, CA. state labor law & BRN scope of practice
- Management includes payroll, time off approvals, evals, on-boarding, recognition, corrective actions to level 2, preparing/leading monthly staff meetings, coordinating staff education & trainings as needed, investigating staff injury & reporting, fielding member complaints, & problem solving for safety, service, quality
- Two (2) years of leadership experience, sound clinical knowledge, sound critical thinking skills and strong ability to lead a multidisciplinary team
- Strong Clinical and Management skills
6
Skills For Ambulatory Care Technician Resume
- Member of SGNA or other GI related professional encouraged
- Primary locations Otay Mesa and Bonita
- Member of Ambulatory Pediatric Management team and has oversite of general, specialty and after hours pediatrics and clinical operations throughout the San Diego service area
- Assists in managing daily operations and patient care activities in the Diagnostic Imaging Department
- Mon - Sun rotating weekends
- Alternate work schedule 4/10 hour rotating shifts weekly
- This is a dual posting – Requisition (Non-licensed requisition # 551153 ) and (Licensed requisition #551169 ) are for one position only
7
Skills For Assistant Manager Ambulatory Care Dept RN Resume
- Oversees RNs and Radiologic Technologists
- Implements and maintains patient care and quality service standards to meet members , internal clients, regulatory requirements/ expectations
- Assists in developing budgets and resource allocation, monitors and accountable for financial performance, and oversees Diagnostic Imaging Department educational needs
- Supervises the implementation of policies and procedures, collaborates with Physicians, Department Chief, and Director of Diagnostic Imaging in developing appropriate levels of patient care
- Assists in managing and resolving human resource, labor relations, employee / department safety, and risk management issues
- This is a dual posting - Requisition 529609 and 529631 are for one position only
- Knowledge of ocular anatomy/physiology
- Knowledge of basic (or better) eye function and pathology
8
Skills For Clinical Supervisor of Ambulatory Care Services Resume
- Oversight of Hematology/Oncology clinic inclusive of chemotherapy suite, Infusion area and Infectious Diseases
- Position oversees both clinical and operational areas, staff performance (clinical and non clinical), quality, staff education and development, physician support and patient scheduling
- This is an replacement position to support Urgent Care at the Pasadena Medical Offices
- This is 7 day/week and 14 hour operation
- Flexibility in schedule required
- Position has responsibility over the ambulatory departments including Hematology Oncology, Bone Marrow Transplant, Infectious Diseases, Adult Infusion Centers and the Cancer Program
- Interest in developing workflows, integrating services, and providing RN support to RN staff and MD staff
- Weekends, holidays and evening shifts required and rotating with other supervisors to meet operational needs
- This is a dual posting – Requisition (Non-licensed requisition # 551153 ) and (Licensed requisition #551153) are for one position only
9
Skills For Ambulatory Care Clerk Resume
- Lead staff meeting and assist physician lead and Department Administrator in meetings
- Primary Care initiatives including HTN and DM metrics
- Direct reports include 2 Assistant Department Administrators
- Supervise ancillary staff and mid-level
- Travel between Clairemont, La Mesa, San Marcos and Carmel Valley required
- Clinical over site of pediatric operations in ambulatory clinic which includes general, sub-specialty and after hours/urgent care
- Clinical and administrative work required
10
Skills For Res, PGY Ambulatory Care Resume
- Flexibility to work evenings and weekends to support pediatrics after hours clinic
- Exempt position within management team that oversees 120 inpatient and outpatient PTs, OTs, SLPs in a large unionized health care setting, in addition to physical medicine physicians and nursing staff
- Position includes traveling within the Southern California Kaiser region
- Experience leading teams caring for patients with chronic, life-limiting illness, experience in the Continuing Care field and understanding multiple care pathways for complex patients, experience in Six-sigma/lean process, operational redesign, and project management
- High Emotional Intelligence and Customer Service Skills
- Demonstrated ability to communicate sensitive and confidential data and information about women’s health issues
- Current and valid California Registered Nurse (RN) License
List of Typical Responsibilities For an Ambulatory Care Resume
1
Responsibilities For Ambulatory Care Manager Resume
- Related clinical training
- NJDHSS HIV counselor certification
- Knowledge of Newark community
- Position could transition to the Porter Ranch MOB, summer of 2019
- This management role requires the ability to lead in an environment of emerging technology. Maintaining a strong customer/patient focus and creating a team that embraces this culture is essential
- MOB also location of Endocrinology, Rhuematology. Sleep Clinic, Travel Clinic, High Risk Infant Clinic, Synagis Clinic, Behavioral Psychiatry and Behavioral Pediatrics, Lab and Radiology, Travel Clinic, as well as other non clinical departments
- Responsible for daily, weekly, monthly chart audits & reports
2
Responsibilities For VP, Ambulatory Care Management Resume
- Department Administrator for Urgent Care. 7 day Operation
- A current incumbent in job code 06055 (Director Ambulatory Care Svcs, RN)
- Observe, identify and respond to the patient’s needs for care, including medication, equipment-assisted care and patient/family education. In organizing and delivering care, the LPN/LVN recognizes and considers emotional, cultural, spiritual, socio-economic, and age-related factors
- Select faculty to participate in the Ambulatory medicine program and evaluate their performance
- Oversee faculty participation in the daily operations of the ambulatory medicine settings
- Develop and participate in faculty development projects, i.e. Journal Club
3
Responsibilities For Ambulatory Care Center Manager Resume
- Completion of a nurse assistant program
- Completion of A medical assistant program
- Current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), or registration from the American Medical Technologists (AMT), or the National Center for Competency Training (NCCT), or any recognized certifying body approved by the Board. Primary Source Verification: NJ Division of Consumer Affairs
- Effective June 1, 2018: New Hires and Transfers are required to have current AHA “Heartsaver” Certification
- Current BLS certification or able to obtain within 3 months of hire
- Certification as a Medical Assistant through the American Medical Technologists (AMT) or the certified assistant through the American Association of Medical Assistants (AAMA)
- Flexible and energetic
- Analyzes data to identify under/over utilization; improve resource consumption; promotes potential reduction in cost and enhances quality of care consistent with organization strategic goals and objectives. Data includes but is not limited to predictive analytics, risk stratification, cost-benefit analysis, financial analysis, clinical outcomes; utilization and practice patterns
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