Analyst, Sales Support Resume Sample
Flavio Zboncak
27431 Harris Skyway,
Detroit,
MI
+1 (555) 707 4997
Work Experience
Senior Analyst, Sales Support
11/2017
-
PRESENT
Phoenix, AZ
- Ensuring quality of management information around revenues, credit and pipeline
- Assisting in the development of business planning (Account Management Planning & Wallet Sizing) and internal strategic projects and initiatives
- Support the management team developing the strategic direction of Corporate Banking
- Participation and ownership of selective CBC platform initiatives and creation of supporting documentation and analysis
- Liaises with program and project managers, clients, functional analysts and developers as appropriate to ensure solution design and implementation is in line with the business requirements
- Support the preparation of feasibility studies and data analysis to support tasks as required
- Help to identify infrastructure and process gaps across the franchise and improve front-to-back process flows
- Develop, accompany and drive campaigns to improve coverage intensity and deal origination
Analyst, Sales Support
09/2010
-
08/2017
Boston, MA
- Review and identify AML/CFT risks associated with new client acceptance and during ongoing client reviews
- Liaise with different working partners on closing AML ( anti-money laundering) issues and perform relevant due diligence checks to ensure compliance with AML requirements
- Experience in control roles in private banking industry would be an advantageous
- Acquire data from primary or secondary data sources for use in analysis and trending
- Produce ad hoc reports to answer business questions quickly and thoroughly
- Create reports and data driven presentations
- Investigate and perform root cause analysis
- Define, document, implement and track process flows for all processes, procedures and policies for the department
- Interact with cross-functional teams to ensure business processes and rules are aligned, adjusting documentation accordingly
Sales Support Management Analyst Entry
06/2005
-
05/2010
Detroit, MI
- Review, maintain and define set of CBC covered clients
- Coordinate business review in collaboration with business divisions
- Ales reporting and analysis experience and/or comparable relevant experience
- Provides OTRS Helpdesk coverage for the RNDC Sales Force Automation (“SFA”) applications (currently Inventiv’s PocketAdvantage software)
- Provides assistance and guidance in troubleshooting problems and supporting market TSAs for the field sales team’s hardware devices (laptops, tablets) that utilize the RNDC SFA software
- Coordinate and prepare customer RFP’s, RFI’s & Due Diligence reports- Assist Sales / AM to allocate questions. Work with available resource / departments within the company to collate and responses for these documents, usually to very tight deadlines. Ensure the final document is delivered on time & presented in a professional manner
- To work as part of the team in COO office to perform KYC reviews
Education
Ohio State University - Marion Campus
2000 - 2005
Bachelor's Degree in Business
Professional Skills
- Strong organizational and multi-tasking skills and abilities
- Excellent oral and written communication skills, with a commitment to delivering superior customer service
- Self-train and pick up new skills quickly
- Good written and communication skills in Chinese and English
- Good computer skills, especially Microsoft Excel, Word, PowerPoint, and ERP systems (SAP), desired but not required
- Work effectively in a matrix-team environment, proactive and can prioritize in an entrepreneurial environment
- Supporting the sales process by effectively handling inquiries from intermediaries, clients and internal partners
How to write Analyst, Sales Support Resume
Analyst, Sales Support role is responsible for design, reporting, compensation, integration, training, credit, retail, software, automation, microsoft.
To write great resume for analyst, sales support job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Analyst, Sales Support Resume
The section contact information is important in your analyst, sales support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Analyst, Sales Support Resume
The section work experience is an essential part of your analyst, sales support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous analyst, sales support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular analyst, sales support position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Analyst, Sales Support resume experience can include:
- Strong user capability with Microsoft Office products, in addition to Customer Relations manager databases
- Provide retail support for our customers including retail execution training utilizing best practices and providing pro-active
- Improve PMPS through retail execution and maintaining all branded image components and compliance, along with improving our banded image evaluation scores
- Document processes using appropriate documentation tools, such as Microsoft Word, Visio, etc
- Document and help design the business processes supporting strategic Charter technology and product initiatives
- Support testing and roll out of all projects/process improvements that impact the department
Education on an Analyst, Sales Support Resume
Make sure to make education a priority on your analyst, sales support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your analyst, sales support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Analyst, Sales Support Resume
When listing skills on your analyst, sales support resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical analyst, sales support skills:
- Validation of all contract eligibility criteria and compensation elements of the Booking program (contracts, IVA, customer PO’s...)
- Good understanding of contracts, customer Po’s, revenue recognition principles and SOx processes
- Good understanding of local AML regulatory requirements
- Good working knowledge of roles of various departments within a biotechnology, drug development or highly-regulated organization desired
- Collaborate with internal departments (linguistics, marketing, systems, administration, graphics, etc.) for the development of sales tools
- Act as a key resource for the Sales staff on marketing materials and updates/developments as necessary to support the sales process
List of Typical Skills For an Analyst, Sales Support Resume
1
Skills For Analyst, Operations & Sales Support Resume
- Participate in process requirements, planning and validation through operational testing to ensure plan changes meet business sponsor needs
- International Commercial Sales experience with NATO countries desired
- Strong analytical ability, detailed oriented, self-disciplined, and demands high-quality results
- Knowledge of database/reporting systems (SQL, Oracle, etc.)
- Moderate knowledge of telephone billing systems
- Proactively identifying potential process improvements and ways to increase the team’s efficiency
2
Skills For Cib-sales Support Database Analyst Resume
- Identify trends and occurrences in data and translate findings into various mediums including text, charts, graphs, displays and tables
- Influence retailers to utilize marketing programs that are made available
- Ensure all facilities are operating under current regulatory guidelines
- Sales Order processing to include quote/contract generation, sales order entry, and product delivery execution
- Responsible for compliance with Sarbanes-Oxley documentation requirements related to customer sales order processing
- Research, inform and disseminate information in a timely manner
3
Skills For Sales Coverage Support Analyst Resume
- Prepare and support the delivery of client review presentations & reports and assembling of presentation material for the Customer Relationship Managers within the region and ensuring accuracy and timely delivery
- Responsible for preparing all information/reports for Customer Relationship Managers, act as a key resource for Customer Relationship Managers on marketing and administrative issues ensuring attention to detail with a keen eye for numbers
- Excellent knowledge of Microsoft Office, specifically Excel
- Keeps the contact database system up to date for the Business Development Team
- Company Sales to plan
- Company EBIT to plan
- Timely delivery of accurate analysis
4
Skills For Senior Analyst, Sales Support Resume
- Individual objectives linked to achievement of Operations & Sales Support team goals
- Knowledge of GRS products and services
- Proficient use of PC software applications (Access, Excel and PowerPoint)
- Create and maintain spreadsheets
- Commitment to quality service through appropriate follow through, urgency and persistence
- Interact with internal teams to ensure systems/tools are in accordance with business processes and rules; adjust systems/documentation accordingly
- Perform a cross-functional role to facilitate business process changes with stakeholders in other departments; work with stakeholders to support the integration of new products and services, regulatory requirements, tools, technologies and markets into existing operations
5
Skills For Client & Sales Support Group Analyst Resume
- Audit and recommend updates to existing methods, procedures and process documentation on an as needed basis
- Manage the process review and signoff of new methods and procedures
- Understand policies, procedures and practices for analysis of business performance and impact
- "image" compliance and maintenances
- Understand and formulate a plan to insure our retailers improve their store level execution
6
Skills For Sales Support Pricing Analyst Resume
- Developing Brand Value through promotions, services, advertising and execution is very difficult and the complexity of this increases as a result of an independent dealer customer base
- Ensures image evaluation scores by location and brand are in desired range
- Implement Branded Promotional programs
- Maintain scores in desired range from evaluations performed by management and customers
- Ensures deadlines are met
- Successfully implements business plans
7
Skills For Sales Rep Support Analyst Resume
- Conduct semi-annual facility assessments as requested by SVP
- Manage the implementation of our suppliers Retail Sales Promotions & Credit Card Programs accepted by each retailer
- Work as part of a team in a fast paced team environment
- Attention to detail and deadline orientation
- Works closely with internal and external customers to identify, understand, and resolve issues regarding order processing, delivery, reporting, and customer satisfaction
- Assist with the upkeep of a Customer Relationship Management (CRM) solution to be used cross-functionally among teams having business relationships with external customers, KOLs, SMEs, and MCM industry leaders
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