Application Coordinator Resume Sample
Braden Kulas
29710 Jeanne Lane,
San Francisco,
CA
+1 (555) 194 8804
Work Experience
Senior Application Coordinator
02/2017
-
PRESENT
Boston, MA
- Communicates effectively with users and colleagues. Conducts regular day-to-day communication with JHM teams and vendor’s installation team
- Assist product consultants in planning and coordination of business as usual campaigns and small product enhancements
- Represents business product consultants in project status meetings and product stand-ups
- Collaborate with product consultants and business leaders to ensure workflow and user experience design align with priorities and direction
- Prepare product documentation including specifications, wireframes, and process flows to facilitate approval process from key business partners
- Create and design image proofs and workflow to maximize the customer experience
- Accurately collect, organize and update process artifacts in centralized repository
Application Coordinator
04/2012
-
10/2016
New York, NY
- Make recommendations for improvement and enhancement
- Demonstrate the ability to understand multi-faceted client environment, objectives, and constraints
- Develop an understanding of complex business processes and differentiate between functional and system requirements
- Interact with customers and extended team members to gain an understanding of the business environment, technical context, and organizational strategic direction
- Collect, identify, define, and organize application and user metrics
- Coordinate and collaborate with others in analyzing user requests to ensure resolutions meet customer needs and expectations
- Apply critical thinking skills to assess the end user requests, document them, and make recommendations
- Document the user interactions and metrics in accordance with prescribed standards
Junior Application Coordinator
07/2005
-
10/2011
Boston, MA
- Assist in product triage research to identify if working as designed or to identify incidents
- Current licensure or eligible for reciprocal licensure by the Texas Board of Pharmacy to practice pharmacy in the State of Texas
- Serve as the bridge between end users and the Epic implementation staff
- Coordinate all issues that arise for their application area
- Support users with setup and usage of customized application
- Manage and coordinate with the user community and the client vendor user reported problems that need to be corrected
- Coordinate with the development team and the client the resolution of issues related to the application
- Produce and maintain program documentation such as: weekly activity reports, system metrics, program registration documents, and program Frequently Asked Questions
- Monitor and analyze processes and procedures related to the application usage and web enroller process
Education
Strayer University - Prince George's Campus
2000 - 2005
Bachelor's Degree in Information Systems
Professional Skills
- Strong organizational skills with attention to detail and a demonstrated competency for working effectively on a team as well as independently, as needed
- Excellent communication skills and ability to demonstrate active listening
- Managing multiple projects and tasks at one time and excellent customer relationship management skills are vital
- Strong attention to detail, ability to develop creative solutions to complex problems, and developed critical thinking skills
- Demonstrated customer focus, and good interpersonal and customer service skills
- Strong communication skills - verbal/written with physicians and external contacts
- Demonstrated proficiency in all skills required to analyze and facilitate complex system enhancements needed for the on-going support of BI Application needs
How to write Application Coordinator Resume
Application Coordinator role is responsible for software, travel, design, oncology, training, coordination, microsoft, health, customer, credit.
To write great resume for application coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Application Coordinator Resume
The section contact information is important in your application coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Application Coordinator Resume
The section work experience is an essential part of your application coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous application coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular application coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Application Coordinator resume experience can include:
- Demonstrate the ability to communicate effectively, both verbally and in writing
- Operational experience in a clinical or healthcare business operations setting or three years’ experience in Information Technology
- One year operational experience in a clinical or healthcare business operations setting or one year experience in Information Technology
- Three years operational experience in a clinical or healthcare business operations setting or three years’ experience in Information Technology
- Common office software skills (Word, Excel, Visio, PowerPoint)
- Effectively work in a fast-paced, high volume environment
Education on an Application Coordinator Resume
Make sure to make education a priority on your application coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your application coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Application Coordinator Resume
When listing skills on your application coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical application coordinator skills:
- Detail-oriented self-starter with outstanding interpersonal skills and a reputation for establishing and maintaining good customer and end-user relations
- Detail-oriented self-starter with outstanding interpersonal skills, and for the ability to establish and maintain good customer and end-user relations
- Proven experience in troubleshooting and resolving users’ application issues
- Strong understanding of relational databases with experience using SQL query techniques
- Clinical knowledge and experience in clinical research for at least 2 years and ideally some experience with research billing
- Five years operational experience in a clinical or healthcare business operations setting or five years experience in Information Technology
List of Typical Experience For an Application Coordinator Resume
1
Experience For Epic Application Coordinator Resume
- Experience developing a testing plan and executing test scenarios related to deploying reports and dashboards
- Demonstrates attention to detail in data gathering, specifications development and documentation and record keeping
- Willingness and a strong aptitude for learning new technologies and assuming responsibilities
- Experience configuring and supporting applications in a large healthcare organization
- Strong independent working style, requiring minimal direction or supervision
- Responsible for working with the application and business teams on planning and business prioritization
- Demonstrated knowledge of relational databases, BI tools like SAP, Tableau and other reporting analytics
- Solid knowledge of application concepts, practices and procedures, and familiarity with common computing environments
- Experience using Epic applications, especially Cadence and Referrals, Welcome, and MyChart
2
Experience For Michart Application Coordinator Resume
- Experience in communicating complex concepts to a wide range of users
- Two (2) or more years of professional experience in a clinical research setting, preferably at a medical center
- Strong communicator, able to influence and raise concerns to decision making team members
- Experience with implementing clinical and/or healthcare business information systems in a large scale and complex healthcare organization
- Experience in developing analytics dashboards in Tableau
- Experience in an Academic healthcare setting desirable
- Experience in project management and giving presentations to senior leadership is ideal
- Lead meetings, prioritizing, resolve conflicts, maintain issues lists and work to a project plan
3
Experience For Attachment Application Coordinator Resume
- Experience with enterprise reporting applications (such as Business Objects, SSRS, etc.) on BI dashboard visualization projects
- Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
- Vetting applicants’ channels on a daily basis
- Designs, modifies and implements testing process including: scripts, recording test results, facilitating end user testing and maintaining test environments
- Honest and forthcoming with ongoing system training needs and preparedness for expectations
4
Experience For Oncore Application Coordinator Resume
- Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application tables
- Responsible for raising risks and concerns to the Application Owner such as resourcing capacity, or execution delays
- Responsible for educating team members on Agile Best practices and reinforcing an “agile mindset” in daily activities
- Provides onsite application training and support for Epic product go-lives/implementations
- Creates security classification templates to provide the appropriate level of access, while ensuring the protection of patient health information
- Analyzes business operations and investigates end users' preferences while making build decisions
5
Experience For Mobile Application Coordinator Resume
- Add project and financial budgets by loading resources, discrete billable tasks and project schedules
- Maintain and create reports related to time tracking and resource utilization
- Attend meetings as assigned and reporting on actions
- Participate in project plan development and monitoring project milestones
- Participate in development, execution and sign off of system testing
- Participate in the planning and execution of application go-live and post-live activities
- Coordinate ongoing software updates and changes
6
Experience For Senior Application Coordinator Resume
- Inquiry Management --manual data entry and importing of data in Radius database system
- Ensure that data coming across an interface into an Epic application meets the business need
- Flexibility to adapt to a changing environment is required
- Proficiency in use of Microsoft Office Suite, including but not limited to: Access, Excel, PowerPoint, Visio, and Word
- An understanding of clinical workflows in healthcare and exposure to clinical research and its end-user community
- Broad knowledge of application concepts, practices and procedures, and familiarity with common computing environments
7
Experience For Business Application Coordinator Resume
- Assimilate and understand new software releases and succeed in a changing environment
- Handle analysis, design, system configuration and testing tasks at a low level of complexity
- Responsible for coordination and planning of waterfall to Kanban transition for the application maintenance team
- Responsible for coordinating estimation and ROMs of potential deliverables through the work-in-take process
- Responsible for running daily stand-ups/ status meetings
- Some travel for training
8
Experience For Expedited Application Coordinator Resume
- Analysis and Problem Solving- Able to analyze multiple complex situations to create and implement solutions. Scope at department and customer department level
- Collaborates with cross-functional work teams with minimal supervision to design, document, develop, and test complex BI Applications
- Demonstrates proficiency with complex projects in creating detailed documentation, including system design documentation, procedures, process and data flows, , project plans, and recommendations for system enhancements and replacements
- Leads the Admissions Services team to ensure a smooth daily workflow; trains new Application Coordinators and provides direct supervision to the department's student workers
- Recruits, hires, trains, and delegates the work of student and temporary workers
9
Experience For Credentials Application Coordinator Resume
- Responsible for initial application data input into Ellucian Colleague. Examples of associated tasks include but are not limited to: importing and/or manually inputting new applications, checking application data for overall accuracy, and matching application credentials with newly received applications
- Updates the status of applicant files as a result of admission decisions, withdrawals, deposits, deferrals or start term changes
- Serves as the principal point of contact for the Communication Services Manager to ensure applicant letters are generated and mailed on a daily basis. Checks the accuracy of admission decision letters
- Manages the distribution of complete graduate, LCAL and online files for review by the appropriate Admissions Review Committee members. Electronic files are moved to AppReview (online review system) and paper files are distributed via scanning of documents
- Creates and maintains electronic or paper-based filing systems for graduate, LCAL and online applicant and credential files
10
Experience For Epic Application Coordinator Consulant Resume
- Assists the Director of Admissions Services in the implementation of new processes and initiatives
- Triages and responds to applicant-related requests from admissions counselors and other academic/administrative employees via phone, e-mail and Radius CRM
- Generates applicant e-mails via Radius CRM where appropriate to ensure that applicants receive admissions-related correspondence in a timely manner
- Manages the transfer of enrolled student files from Admissions to the Registrar's Office on a regular and frequent basis, including the preparation of student files for transfer and the retention of all necessary documents in accordance with posted retention guidelines
- Oversees annual department clean-up activities in consultation with the Director of Admissions Services. Activities include purging withdrawn and denied applicant records in compliance with the University's document retention policies
- Three - five years of work experience, preferably in a higher education setting
- Is the primary support contact for the department Chair(s) and hospital COO/CNO
- Serve as the bridge between Clinical lnformaticists and the Epic implementation staff
List of Typical Skills For an Application Coordinator Resume
1
Skills For Epic Application Coordinator Resume
- Work independently, prioritize effectively, and manage time efficiently
- Experience of application support experience
- Communicates effectively with users, colleagues and developers
- Supervisory experience with demonstrated leadership potential
- Certify/validate student transcripts; calculate student GPA for all applying students
- Solid understanding of clinical workflow relevant to assigned application team
- Solid understanding of revenue cycle workflow relevant to assigned application team
2
Skills For Michart Application Coordinator Resume
- The work is fast paced with changing priorities
- Experience with implementing clinical information systems and/or large-scale and complex standardization, implementation and/or optimization of an ERP
- Demonstrates ability to devise simple to moderately complex benchmarking metrics to assess system performance
- Demonstrates a basic understanding of the clinical or business operations functions
- Lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities
- Progressive experience in business analysis
- > 2 yr years as a clinician; or related experience in clinical care environment
- Demonstrates comprehensive knowledge of computer systems, applications and interfaces
- Demonstrates basic knowledge of computer systems, applications and interfaces
3
Skills For Attachment Application Coordinator Resume
- Experience in a fast paced technology space
- Implementation experience with an Electronic Health Record system
- Experience with clinical applications, regulatory standards, healthcare law and finance
- Five or more years of progressive experience in business analysis
- Lead meetings, prioritize, resolve conflicts, maintain issues lists and work to a project plan
4
Skills For Oncore Application Coordinator Resume
- Experience with Business Intelligence Tools (Microsoft Power BI, Tableau, SAP BusinessObjects, Qlikview, Qlik Sense, etc.)
- Review and grade completion exams prior to granting access to users
- Interact with customers to determine priorities and needs
- Reviews and tests new builds, hot fixes or major application releases prior to implementing in the production environment
- Provides Ambulatory certified Epic build expertise and experience for successful product implementation
- Have experience in basic Microsoft tools such as Word, Excel, and PowerPoint
- Epic Build Proficiency/Certification strongly desired
- Healthcare experience preferrence
- EPIC Beaker/Meditech experience
5
Skills For Mobile Application Coordinator Resume
- Experience in Agency Port
- Experience with DevOps tools such as SonarQube, Jenkins, GitHub
- Experience with preparation of MOM decks to CIO level audience
- Certify/validate student transcripts
- Coordinate and lead validation sessions of clinical content
6
Skills For Senior Application Coordinator Resume
- Providing advice and support by telephone to applicants
- Understanding of the organization and the user community in the application coordinator's assigned area
- Following established guidelines for system change control
- Comfortable asking questions, working with minimal supervision and collaborating with coworkers in a team environment on complex projects
- Application Processing -- downloading of data from multiple sources and importing the data into Radius and Colleague
- Application Processing: downloading of data from multiple sources and importing the data into Radius and Colleague
- Knowledge of paint dispensing, shaking and color matching equipment
7
Skills For Business Application Coordinator Resume
- Collaborate with Resource Managers on assigning, removing and reconciling resources assigned to projects
- Know and understand the organization’s planning, scheduling and time sheet reporting practices
- Aids trainers in preparing for end user training
- Credential Processing -- scan, index and attach application credentials in Radius database and imaging system
- Application Decision Letter Generation -- assist with the proofing and mailing of application decisions
- Application Decision Letter Generation-- assist with the proofing and mailing of application decisions
- Credential Processing: scan, index and attach application credentials in Radius database and imaging system
- Application Decision Letter Generation: assist with the proofing and mailing of application decisions
8
Skills For Expedited Application Coordinator Resume
- Oversees the processing of enrollment deposits reconciling data from the TMS payment portal
- Provides solutions by generating or recommending alternative approaches/solutions to meet/requirements of clients
- Consistently meeting and exceeding all team targets
- Collaborate with the training team(s) in the design and development of training programs
- Credential Processing-- scan, index and attach application credentials in Radius database and imaging system
- Assists in preparing the application go live plan
- Aids trainers in preparation for end user training
- Healthcare application programming or application support; medical terminology; knowledge of physician office processes
9
Skills For Credentials Application Coordinator Resume
- Creates pre- and post-project benchmarking metrics
- Reviews and test each new release per application and with integrated testing
- Participate in training and work with end users
- Manage inquiry data entry and importing of data in Radius database system
- Follow standards for naming and number conventions and security classifications
- Design, modify, and implement testing process
- Provide reporting to Senior Management on status of applications, etc. as requested
10
Skills For Epic Application Coordinator Consulant Resume
- Some understanding of clinical workflow relevant to assigned application team
- Identify commonality and re-use, using a long-term view of technical and application evolution in our environment
- Populate databases for which they are the owner during the initial system build (assisted by the Epic implementation team)
- Resolute Professional Billing
- Motivate key process stakeholders including Nurses, Physicians, and other clinical and administrative staff
- Travel outside the County for training, conferences, seminars, or meetings in support of assigned projects
List of Typical Responsibilities For an Application Coordinator Resume
1
Responsibilities For Epic Application Coordinator Resume
- Experience in technical application build or configuration or testing activities
- Experience as an Analyst in Information Technology, Business Office/Clinical Operations, or as an Epic applications analyst
- Demonstrated understanding of the relevant clinical and/or business operation functions
- Participates in change processes and prioritization; implements approved system enhancements, releases and optimizations
- As a clinician; or related experience in clinical care environment
- Demonstrated ability to work in a complex technical environment
- Significant LIS or LIMS experience
- Collaborating with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented
- Assist the Application Training team with application training during peak demand times for these services
2
Responsibilities For Michart Application Coordinator Resume
- Provides detailed application testing in a structured manner and documents test results
- As a clinician; 3 years in the acute care setting
- Office setting, with some local travel between Partners Healthcare System sites
- Engage all partners with a Service Provider mindset and act in accordance with RBC values and key behaviors
- Work with the Application Advisory Council members, Business Architect and IT Architect to prioritize the enhancements to be made to the assigned applications ensuring the enhancements support the firm’s strategic vision and annual budget constraints are adhered to
- Work with vendors to establish and maintain relationship from the business perspective; ensuring key stakeholders are informed of the vendor’s roadmap and any relationship-impacting issues. Influence the vendor’s roadmap to meet the firm’s needs
3
Responsibilities For Attachment Application Coordinator Resume
- Support Information Technology’s resolution efforts for incidents that are escalated to the vendor
- Conduct regular communication with Epic’s installation team, and serve as a bridge between end users and vendor implementation staff to tailor the system to the organization
- Add, delete and modify users
- Assign user roles and grant permissions as required
- Work with business and IT resources to support financial system applications
4
Responsibilities For Oncore Application Coordinator Resume
- Know and understand the organization’s work management processes and resource structures
- Maintain all rates related to resource cost, bill rates and international exchange rates where applicable
- Work with Epic representatives and URMC’s end users to ensure the system meets needs
- Work with Epic representatives and the U-M business community and end users to ensure the system meets the organization’s business needs
- Understand the options involved in application specifications
- Perform in-depth analysis of workflows, to design configuration options
- Comply and understand with internal department and team documentation (including procedures, processes, and standardization) to use in conjunction with Epic applications
5
Responsibilities For Mobile Application Coordinator Resume
- Participate in troubleshooting issues (application/customer related) and escalate as needed
- Coordinate software updates and changes. Comply and understand with internal department and team documentation (including procedures, processes, and standardization) to use in conjunction with Epic applications
- Inquiry Management -- manual data entry and importing of data in Radius database system
- Data Audits -- perform daily, weekly, and monthly data audits to ensure system integrity
- Coordinate work of student employees
6
Responsibilities For Senior Application Coordinator Resume
- Assist with student mailings
- Assist with the front desk reception as needed
- Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization's business community and end users to ensure the system meets the organization's business needs
- Assume application expertise by obtaining and maintaining EPIC certification for the assigned application(s) within the required timeframe
- Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications
- Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Provide application expertise to facilitate discussions and decisions
- Work with department representatives to analyze needs and translate these into system design
- Develop and maintain detailed documentation on system configurations and technical components
7
Responsibilities For Business Application Coordinator Resume
- Troubleshoot problems identified by team members and end users
- Escalate issues and risks to project leadership
- Provide application expertise to the project team and advisory groups
- Follow established guidelines for system change control
- Introduce best practice options for future-state workflows and processes
- Review and test new software releases
- Work with users and with other application teams to ensure the system meets business needs
- Document requirements and create specifications
8
Responsibilities For Expedited Application Coordinator Resume
- Evaluate possible alternatives and recommend an appropriate solution
- Manage project tasks and coordinate changes with application teams
- Implement, test, and release solutions
- Supports departmental/ functional team with application and information system knowledge
- Completes specific tasks as documented on the Work Plan
- Post live implementation activities and production support
- Update student demographic data, assigning lead ownership and updated application status (missing items or complete) within 12 to 24 hours of receipt of application. Detailing missing items to assist Admissions Counselors with prompt follow-up with students to collect missing documents
- Participates in and relays business/application functionality expertise during advanced application design sessions
9
Responsibilities For Credentials Application Coordinator Resume
- Completes specific tasks as directed
- Analyze and document user and business requirements
- Establishes and maintains critical business relationships with Piedmont co-workers, physicians and others who utilize the Epic suite of applications
- Obtains and maintains Epic certification in assigned application module(s)
- Coordinates application/system issues list and works with the appropriate teams to resolve issues within the predetermined Service Level Agreement parameters
- Designs, builds and validates detailed Epic configuration parameters to ensure functionality and implement approved changes to the application including modifications required to achieve desired clinical / revenue cycle workflows
- Provides 24/7 expert level (tier III) details support of the Epic application suite within their certified area
- Provides Command Center services/support for organizational product implementations
- Documents and communicates project status team members, with department representatives; provide formal status reporting on a periodic basis to project management / leadership as requested
10
Responsibilities For Epic Application Coordinator Consulant Resume
- Coordinates and facilitates meetings as assigned
- Designs and implements future-state clinical workflows by interacting with clinical department representatives to analyze needs and translate these into system design
- Populates master tables and system files in accordance with established guidelines; following standards for naming and numbering conventions and security classifications
- Maintains system documentation to current standards
- Works with customer base to identify potential workflow issues and/or system enhancement needs
- Monitors system performance and reports any potential issues with the appropriate staff
- Process Adherence- Adheres to all defined organizational processes and ensures others adhere to processes. Seeks out ways to improve processes
- Co-Worker Development- Regularly establishes goals with co-workers. Regularly provides feedback, encouragement, or counseling to co-workers to optimize performance. Provides input into career development, and establishes a positive, respectful working environment
- Process Adherence - Adheres to all defined organizational processes and ensures others adhere to processes. Seeks out ways to improve processes
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