Assistant Retail Manager Resume Sample
Pearline Gleichner
31151 Brent Branch,
Chicago,
IL
+1 (555) 762 7824
Work Experience
Assistant Retail Manager
07/2015
-
PRESENT
Dallas, TX
- Assist with performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings
- Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer
- Demonstrate quantitative measures of performance in the following areas: sales volume, management sales, percent increase, units per transaction, average dollar sale, sales per hour, sales per square foot, sales conversion, payroll expenses, payroll expense % to sales, shortage control and company contests
- Prioritize daily store issues and delegate responsibilities to store management and staff
- Communicate company information and directives to staff through daily and monthly meetings
- Establish weekly/monthly sales goals for each sales associate and motivate sales team to exceed goals
- Ensure high level of customer service by acting as a coach, role model and sales leader
- Ensure management visibility on the selling floor to support all selling function
- Drive visual presentation and maintenance standards through effective staff training
Assistant Retail Manager Marketplace Orlando
05/2010
-
03/2015
Boston, MA
- Support buying team in responding to inventory opportunities, placing replenishment orders as needed and negotiating returns to vendors on slow performing product
- Create strong results-oriented team that works together and maintains positive store environment
- Schedule staff based on business trends and selling performance P&L accountability and management
- Retail Management experience
- Knowledge of high end luxury clothing and products
- Knowledge of local Vermont designers and artists
- Strong computer skills including POS systems and Microsoft Office systems
MCM Assistant Retail Manager
01/2003
-
01/2010
Houston, TX
- Scope of responsibility: Softlines Departments (Apparel and Footwear)
- Responsible for registers, cash office and front end operations
- Responsible for processing and pricing of the trade in/used club business
- Responsible for ensuring cleanliness standards in their area of responsibility as well as throughout the store
- VS, Yosemite National Park, CA
- Proven relevant experience in a retail/theatre environment
- More than 3 years of experience in Retail operations and management, especially in Boutique models
- Has excellent people management skill and strong business sense
- Good communication and able to work independently and cross-functionally
Education
DeVry University's Keller Graduate School of Management
1997 - 2002
Bachelor's Degree in Business Administration
Professional Skills
- Demonstrated high-level of selling skills
- Partners with store manager to lead a team through strong knowledge & skills
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Strong customer experience focus with at least 3 years in a customer focused role
- One to Three years experience in retail. Supervisory experience required
- Five years retail operations management experience, three years supervisory experience
- Proven retail experience preferably within cosmetics
How to write Assistant Retail Manager Resume
Assistant Retail Manager role is responsible for manager, events, retail, shipping, training, recruiting, purchasing, security, trading, payroll.
To write great resume for assistant retail manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Assistant Retail Manager Resume
The section contact information is important in your assistant retail manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Assistant Retail Manager Resume
The section work experience is an essential part of your assistant retail manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous assistant retail manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular assistant retail manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Assistant Retail Manager resume experience can include:
- Experience in recruiting and hiring to support future growth opportunities
- A customer driven, positive manager with a proven passion for delivering contemporary service
- Direct the work of reporting store associates. Prioritize daily work for team and create execution plans
- Operations management experience with purchasing knowledge is required
- Retail operations experience including inventory management and cash reconciliation
- Skilled to coach, develop and performance manage multi-cultural teams
Education on an Assistant Retail Manager Resume
Make sure to make education a priority on your assistant retail manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your assistant retail manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Assistant Retail Manager Resume
When listing skills on your assistant retail manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical assistant retail manager skills:
- Interacts effectively with customers & staff
- To ensure that the operation is effectively resourced at all times
- Hands-on leadership skills
- Maintaining effective vendor relationships
- Be proactive with building strong relationships
- Prioritize and multi-task to succeed in a fast-growing, team-oriented environment
List of Typical Experience For an Assistant Retail Manager Resume
1
Experience For Assistant Retail Manager Marketplace Orlando Resume
- Responsible for collection and reporting of all retail related revenues as per established procedures
- Develop Westgate Social events strategy in line with the centre events strategy to increase footfall and sales income ensuring at least a ROI on such events
- Act as a business mediator between external agencies such as trading standards and our occupiers to ensure that any issues are resolved
- Assist and follow up on onboarding of new direct reports
- Maintain professional university image, including cleanliness, proper uniforms, and appearance standards
- Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
- Maintain an accurate and up-to-date plan of staffing needs
- Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results
- Provides training & guidance to team members
2
Experience For Seasonal Assistant Retail Manager Resume
- Supports recruiting, helps select high caliber team & creates talent pipeline
- Strives to maintain positive working relationships with doctors
- Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems
- Maintains a safe working environment for all
- Works a flexible schedule, including nights & weekends
- To work with the Retail Manager, to set quarterly targets, including revenue targets and objectives
3
Experience For MCM Assistant Retail Manager Resume
- A confident and fun motivator with the drive to exceed targets and overcome challenges
- Supports branch manager with managing the day-to-day operations in an efficient and effective manner. Demonstrates strong customer service and organizational skills in planning and supervising successful events that promote a positive impact for the program, hospital, and customers
- Demonstrates successful handling, prioritizing, and problem solving while anticipating opportunities in the future. Approaches all encounters with customers and employees in a gracious, attentive, courteous and service-oriented manner. Leads by example, consistently conveying a positive attitude, passion and pride in work
- Effectively seeks and applies new concepts and techniques to enhance program and build employee and customer loyalty. Actively encourages customers to register to be on Retail’s mailing listing, promotes 1908 Society, as well as the Disney’s Children’s Hospital at Florida Hospital
- Coordinates with branch manager routine movement of product in storefront with attention to visual displays, prominent product placement to products/services offered that captures the customer’s attention. Maintains the storefront’s appearance in an organized, clean, visually appealing environment
4
Experience For Assistant Retail Manager, NYX Cosmetics Resume
- Monitor customer lines, and intervene when necessary
- Support and reinforce all store management goals. Act as a leader on the selling floor through excellence in personal sales. Challenge and motivate associates to maximize sales. Spend 45% of worked hours selling
- Work with store manager to set goals on a weekly and monthly basis for each Selling Specialist. Follow up on a daily basis with actual sales figures. Participate in monthly touch base sessions with each Selling Specialist reviewing service skills, sales productivity, SPH, UPT and client building
- Responsible for all administrative matters of the retail office and proper utilization of the point of sale system
- Responsible for accurate completion of required reports and procedures within established procedures
- Ensures the cleanliness, safety, and general maintenance of all areas of responsibility
- Works in cooperation with management and related departments to implement sales strategies to promote the store and maximize revenues
- Use commercial expertise to drive brand density & turnover
- To collect and monitor financial data at weekly level by brand
5
Experience For Assistant Retail Manager Resume
- Identify customers’ needs and respond proactively to all their concerns
- Clearly defined communication strategy with brand partners to support the overall operational & commercial strategy of the centre
- Manage and run the full induction process for Food & Beverage brand partners
- Support the retail manager to implement the overall commercial strategy of the Centre
- Support the retail manager to implement the overall commercial strategy for the centre
6
Experience For Assistant Retail Manager Marketplace Orlando Resume
- Model and coach desired behavior of direct reports as Amazon brand ambassador and device evangelist
- Evaluate the business weekly and share results and action plans with manager
- Maintain deep product knowledge with ability to clearly and effectively communicate and demonstrate product features and benefits, pricing and promotional offers to associates so they can do the same with customers
- Manage operational functions of the location including pricing verification, visual merchandising compliance checking, inventory management, and reporting
- Experience in assisting customers in person and on the phone, completing trainings, tracking and recording sales and traffic data, merchandising products and promotional materials, cleaning and maintaining presentation standards, keeping product demos functional and receiving and shipping inventory
7
Experience For Seasonal Assistant Retail Manager Resume
- Ensures the food offered to the client, customers, and employees of the operation is of superior quality
- Comprehensive knowledge of food
- Directs and trains staff to provide scheduled retail services in accordance with corporate policies and presentation standards
- Works to implement and promote green initiatives
- Makes sure all QA and sanitation standards are maintained on a daily basis
8
Experience For MCM Assistant Retail Manager Resume
- Contributes to the development of the web site and update social media with new programs/promotions
- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, University policies, federal/state/local laws, and ordinances
- Responsible for ensuring consistent high quality of food preparation and service
- Supervise portion control and quantities of preparation to minimize waste
- Delivers quality & improvement to meet or exceed all key performance indicators (KPIs)
- Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends
- Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery
9
Experience For Assistant Retail Manager, NYX Cosmetics Resume
- Delivers clear & constructive feedback in a timely manner
- Follows guidelines to optimally staff store
- Shows great pride in store appearance & executes visual directives
- Adheres to & ensures compliance of team to Company policies & procedures; meets or exceeds all goals
- Manage daily sales floor operations to meet performance goals
- To ensure honest and open communication with employees ensuring they have appropriate levels of information in order to maximise their potential and that of the business
10
Experience For Assistant Retail Manager Resume
- To hold daily briefs with the teams to ensure that communication and ideas are actively shared and that employees receive appropriate direction and instruction
- To ensure that employees are knowledgeable on relevant Picsolve International operational policies and procedures as well as those which are specific to the site
- Reconcile daily sales and prepare deposits and end of the day reports for management
- Resolves customer issue and complaints with highly satisfied client in a timely manner
- High energy and a passion for the industry
- Love to interact and serve our guests
List of Typical Skills For an Assistant Retail Manager Resume
1
Skills For Assistant Retail Manager Marketplace Orlando Resume
- Food & Beverage experience desirable but not essential
- Strong Business Focus and able to influence local stakeholders
- Strong team player both internally as well as with our brand partners
- Experience in Supervisory role
- Ensure excellent levels of internal and external customer service
- People management experience in a supervisory role or as an assistant manager
- People management experience preferably consumer electronics or high-tech products
2
Skills For Seasonal Assistant Retail Manager Resume
- ) management/supervisory experience with direct reports
- Two years of restaurant experience
- To deliver excellent customer service all the time every time!
- Retail management experience
- Proven ability to train and develop people
- Develop employees by providing ongoing feedback, establishing performance expectations and by conducting on the spot coaching
- Utilize catering programs (CaterTracks) to direct daily catering events including; food production, inventory, product deliveries and invoices
- Commercial understanding of retailing
3
Skills For MCM Assistant Retail Manager Resume
- Sports enthusiast - living and breathing the Sweaty Betty lifestyle
- Assists with supervising and directing activity for the retail operation within a hospital environment
- Performs a variety of audits and self-inspections including areas of cash handling, food safety/sanitation, physical safety, and customer service
- Ensures team members complete all assigned tasks, such as shift end/closing assignments and cleaning tasks
- Assists with Screening and interviewing of recruited applicants for employment
- Brand Quality, Fitting & Adjusting Program
- To act as an ambassador to facilitate and implement change including adjusting site operations in response to business requirements and site circumstances
4
Skills For Assistant Retail Manager, NYX Cosmetics Resume
- Assist in floor moves merchandising display maintenance housekeeping
- Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
- Knowledge of customer facing industry
- Help influence and feed into the overall marketing plan
- Supports management in overseeing retail stores, portable locations, warehouse operations, retail sales, and retail associates
5
Skills For Assistant Retail Manager Resume
- Supports the Manager with cash handling at multiple POS stations, ensures timely cash reconciliation and prepares bank deposits
- Responsible for all catering activities, books, plans and directed functions
- Supports catering staff to include orders, events and customer service
- 40 hours a week working shifts
- Two to three years of related customer service, safety, quality, efficiency, employee training work
- Schedule staff rotas and process weekly payroll, tracking and associated records
6
Skills For Assistant Retail Manager Marketplace Orlando Resume
- Leads by example and comfortable to trouble-shoot in challenging times
- Engage and collaborate at all times with customers and colleagues of varying nationalities
- Transport associates to Glacier Point location using a company vehicle
- Oversee the sanitation of work stations including floors, worktables, walls, refrigerators
- Creative "out of the box" thinker, always striving to improve status quo
7
Skills For Seasonal Assistant Retail Manager Resume
- Manages the successful operation of food and nutrition / dining services
- Completes all daily, weekly, or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
- Adhere to standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
- Plan and deliver a strategy to evolve the overall retail strategy
- Capability to analyse data and produce reports
- Be the face of Westgate Food and Beverage at all times
- Verifies employees understand expectations and parameters
8
Skills For MCM Assistant Retail Manager Resume
- Proactively seeks out opportunities to increase sales
- Develops and motivates individuals & teams to achieve goals
- Develops, updates, and implements training materials and programs in a variety of areas to include customer service, food preparation, cash handling, equipment usage, food safety/sanitation, physical safety, etc
- Supports the implementation of other Company or Department wide training
- Takes positive actions to assist in the development of NANA shareholders
- Ensures adherence to Company standards and accountability. In such cases that they are not, notifies manager to ensure compliance to NMS policy on progressive disciplinary action
9
Skills For Assistant Retail Manager, NYX Cosmetics Resume
- Retail operations management experience
- A valid drivers license is required to perform banking responsibilites and to conduct competitor surveys. Reliable transportation and valid automobile insurance is required
- Previous experience in leadership position within retail & customer service industry
- Employees are subjected to motor vehicle checks in accordace with compnay policies if required to drive
- Knowledge of retail operations, processes & policies
- Manages the delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
10
Skills For Assistant Retail Manager Resume
- Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure MGM National Harbor’s competitive position and in anticipation of changing guest needs within the dynamic hospitality and gaming environment
- The ability to maintain a positive, professional & service driven environment that fits with the Disney brand is essential
- Achieve quantitative measure of performance in the following areas: sales volume, units per transaction (UPT), sales per hour (SPR), sales per square foot (SPSF), payroll expense, shortage control, turnover and company contests
- Responsible for receiving and maintaining store inventory and all related inventory activities according to established procedures
- Troubleshoot on-site, ensuring all products displayed are working properly and replace any malfunctioning products as necessary
- Responsible for all store merchandising and for maintaining optimal stock to maximize revenues
- Ensure company guidelines on visual merchandising, and inventory procedures are followed
- Responsible for the resolution of any guest concerns and maintaining positive guest relations
- Responsible for maintaining positive relations with all associated vendors
List of Typical Responsibilities For an Assistant Retail Manager Resume
1
Responsibilities For Assistant Retail Manager Marketplace Orlando Resume
- Alaska Food Handlers’ Card or ServSafe contingent upon 30 days of hire
- Knowledge of basic optics
- Brand Final Inspector Certification
- Proactive, flexible self-starter
- Maintains the store hours of operations and ensures that staff is scheduled for all open hours. Assists branch manager with month-end reports by completing the daily reports as assigned in reference to the store’s activities in reference to sales, returns, profitability, taxes collected, inventory on hand, shrinkage. Assistant manager is responsible for an accurate inventory
- Assistant manager is responsible to verify that deposits are completed on a daily basis and reports any discrepancies to branch manager. Utilizes budgetary discretion in offering special discounts, promotions to build customer relationships and is responsible to stay within established budgetary guidelines. Keeps fiscal responsibility and customer satisfaction in mind when making all decisions
2
Responsibilities For Seasonal Assistant Retail Manager Resume
- Assist in managing Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements
- Push for an exceptional level of customer satisfaction by responding to each customer’s individual needs and trains specialists to respond accordingly. Consistently achieves excellent results in customer satisfaction feedback. Trains associates to professionally handle each customer, handle incoming phone calls and appropriately close each sale
- Able to learn and execute processes associated with computerized point of sale systems, accounting and cash handling procedures, retail buying and the inventory process. A great desire to learn all processes associated with a high volume retail operation of multiple outlets, particularly the manipulation of inventory mix and merchandising to achieve maximum sales efficiency
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