Benefit Analyst Resume Sample
Jadyn Mante
6989 Abernathy Run,
San Francisco,
CA
+1 (555) 878 2575
Work Experience
Senior Benefit Analyst
04/2016
-
PRESENT
New York, NY
- Work within the Pega ATK system and coding parameter
- Oversee the administration of benefits eligibility, new employee orientation, benefits enrollment process, audits, and monthly premium statements for Medical, Dental, Rx, Vision, Life, FMLA, Short Term Disability, Long Term Disability, Health Savings Accounts (HSA), Paid Time Off (PTO), Company Holidays, Tuition Reimbursement, and Employee Discounts
- Main contact for the Field HR reps and Managers for all benefits questions and issues
- Respond to all employee questions regarding benefits. Work directly with providers when necessary to help resolve the issue
- Provide day-to-day ongoing benefits support including, claims and billing problem resolution
- Oversee the FMLA process including working with employees, HR reps and vendor to ensure timely processing of claims
- Plan all Wellness events throughout the year including Flu Shots, Blood Drives and others
- Analyze internal processes to identify opportunities for improvement in the benefit administration process
- Coordinate Annual Enrollment including communications and interfaces with providers
Benefit Analyst
04/2012
-
03/2016
Houston, TX
- Ensure compliance with benefit plan laws and regulations
- Maintain all required plan documentation, summaries, educational and communications materials
- Experience in benefits design, or benefits administration and financing
- Strong Relationship management skills with internal and external clients
- Proven ability to develop a customer- centric approach
- Responsible for evaluation and analysis of all health & welfare plans with claims and expenses in excess of $25M. Responsible for the handling and the security of participant’s protected health information. Routinely leads the work of others in connection with projects and delivery of HR programs. Serves as a key contributor to the company’s total rewards strategy
- Responsible for evaluating compliance with all legal, security, and privacy requirements of benefit programs. Leads audits and preparation and submission of compliance reports to appropriate agencies
- Relevant experience (i.e., operations analyst)
- Maintenance of union employee data, including the governance Union Wage Schedules,
Configuration Benefit Analyst
08/2006
-
01/2012
Phoenix, AZ
- Extraction and reconciliation of payroll results,
- Reconciliation of balance sheet accruals against payments made,
- Review of payroll forms (i.e. for completeness, accuracy, appropriate signatures) and act as a liaison with Human Recourses and other applicable business lines,
- Ensure the integrity of Employee Master Data files,
- Data Entry into JD Edwards Enterprise,
- Provide End User assistance on issues with all forms, policies, procedures and Wage Schedules
- Assistance with other analytical and accounting tasks as needed
- Advanced MS Suite skills, specifically with Excel, are essential to the position,
Education
University of Maine at Augusta
2000 - 2005
Bachelor's Degree in Business Administration
Professional Skills
- Effective oral and written communication skills including the ability to establish rapport, present information and respond to questions from managers, employees and team members in a timely manner
- Strong attention to detail and organizational skills to effectively organize, plan, control and prioritize workload/projects
- Strong verbal and written communication skills. Clearly and effectively conveys information
- Strong business, business software, and English skills including vocabulary, spelling and correct grammatical usage and punctuation
- Strong communications skills. Ability to communicate across a diverse set of resources. Comfort delivering difficult messages in a fact based approach
- Excellent communication/people skills; ability to confidently interact with all levels of employees including senior management
- Strong quantitative, analytical, problem-solving and conceptual skills are required
How to write Benefit Analyst Resume
Benefit Analyst role is responsible for excel, microsoft, advanced, analytical, software, insurance, database, word, powerpoint, health.
To write great resume for benefit analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Benefit Analyst Resume
The section contact information is important in your benefit analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Benefit Analyst Resume
The section work experience is an essential part of your benefit analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous benefit analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular benefit analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Benefit Analyst resume experience can include:
- Good verbal and written communication skills with the ability to communicate effectively at all levels of the organization
- Good planning and execution skills, ensuring effective and timely delivery
- Strong customer focus and excellent verbal and written communication skills required
- Very strong analytical skills and financial aptitude with ability to problem solve
- Excellent organizational, project management, interpersonal, communication skills and ability to work in a team environment
- Produce and effectively present client-facing market contract and pricing analysis assisting clients in their benefit purchasing processes
Education on a Benefit Analyst Resume
Make sure to make education a priority on your benefit analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your benefit analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Benefit Analyst Resume
When listing skills on your benefit analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical benefit analyst skills:
- Solid Microsoft Office knowledge and skills, particularly Microsoft Excel
- Strong computer skills, Word, PowerPoint
- Demonstrated ability to navigate a highly-matrixed organization effectively
- A knowledge of all lines of insurance benefits. Good oral and written communication skills and the ability to independently make accurate decisions
- Strong computer skills: specifically Microsoft Excel
- Good time management skills, proactive and service-oriented mind-set
List of Typical Experience For a Benefit Analyst Resume
1
Experience For Senior Benefit Analyst Resume
- Experience working with Social Security benefits, Compass or Waiver recertification required
- Experience working with financial applications, specifically Evolv, Compass and Promise
- Functional business experience working in a complex enterprise company
- Professional work experience in Claims, Insurance, QA, Testing, or a high-production environment
- Understanding of regulatory framework (including, but not limited to: ERISA, HIPAA, COBRA, PPACA, FMLA, and benefit-related DOL and IRS regulations)
2
Experience For Client Benefit Analyst Resume
- Updating client files as changes are implemented
- Following up with clients to obtain updated census information
- Assisting with special projects as needed (5%)
- Tracking renewal dates
- Updating/documentation of renewal plan information in Benefit Point (internal database system)
- ACA reporting, including understanding the codes that are used on the 1095C form
- Administers marketing and renewal functions including preparation of requests for proposals
- Is knowledgeable of each group insurance policy, and responsible for gathering statistical date relative to producing monthly dashboards
3
Experience For Configuration Benefit Analyst Resume
- Develops ongoing wellness analytics and reporting for participation and results
- Assists in the implementation of new and existing clients, specifically client financial reporting
- Perform structure building, revisions and billing set up
- Responsible for ensuring accuracy and preparation of vendor invoicing
- Applies a fundamental understanding of benefit programs in response to management, employee, and retiree requests regarding employee benefit plans
- Prepare annual actuarial reporting and government forms filings (Form 5500,Schedule SB, Summary Annual Report, Annual Funding Notice, PBGC Form 1)
- High level of service mindset. Highly focused on results and providing a structured, systematic approach to delivering business solutions
- Provide assistance to team members with issues needing technical expertise and client specific requirements interpretation
4
Experience For Union Benefit Analyst Resume
- Advanced proficiency using Microsoft Excel
- Proficiency working with numbers
- Proactive and capable of working in a fast-paced, result-oriented environment
- Comfortable performing execution tasks
- Self-driven and motivated, willing/able to influence without formal authority
- Gathers information and provides analysis and recommendations to client’s existing coverage
- Creates and maintains documentation of clients’ plan designs, detailing any custom maintenance processes and configuration best practices
- Ensures appropriate back up coverage for customers during holidays, weekends, and other times
- Prepares and submits client utilization and financial reporting to the consultant and client
5
Experience For Defined Benefit Analyst Resume
- Keeps abreast of changing market conditions and innovations in the industry
- Able to work in a collaborative, team-oriented manner, fostering empowerment and ownership for service quality
- Prepare and comprehend Quarterly Reports containing financial & utilization data for plan analysis/client meetings
- Provide all necessary reporting to the Finance Department in a timely manner (5%)
- Troubleshoot client tickets and emails ensuring issues are corrected, tested and results communicated to stakeholders in a timely manner
6
Experience For Business Benefit Analyst Resume
- Support field HR teams relating to daily administration of benefits programs, eligibility issues and claim issues
- Provides benefits information and answers associate’s’ questions regarding insurance programs
- Assist with other special HR projects as necessary such as plan implementation, formal audits, plan testing, and policy & procedure manuals
- Prepares and submits client utilization and financial reporting on a monthly basis to Senior Benefits Analyst, Consultant and to client
- Works closely with medical and ancillary insurance carriers to gather financial data for client monthly reports and ad hoc reporting as needed
7
Experience For Senior Client Benefit Analyst Resume
- Works with Senior Benefits Analyst and Consultants on marketing and renewal presentations
- Reviews contracts, summary plan descriptions, and agreements for accuracy using checklists
- Participates in market meetings, seminars, and training programs as directed
- Develops benefit communications and training and adheres to internal compliance requirements
- Serve as a trusted source for clients regarding social security questions and concerns
- Assist with establishment and compliance of company policies regarding client accounts
8
Experience For Univers Benefit Analyst Resume
- Maintain a working knowledge of regulatory and compliance items associated with benefit plans
- Affordable Healthcare Act (ACA) Reporting
- Semi-annual FSA discrimination testing
- Maintain the professional standards established by MMA when working with clients
- Responsible for the marketing process: Request census from client, prepare RFPs, confirm requested commission level with producer
- Prepare marketing renewal worksheets and contribution worksheets
- Coordinate with carriers on final plan/rates/commissions, requesting confirmed enrollment materials and submission of completed carrier forms
- Maintain group specific hard copy and electronic files in chronological sequence for renewals, new business, recap of meeting notes
9
Experience For Benefit Analyst Resume
- Completes external benefit surveys to gather benefit data based on the market. Prepares materials for presentations regarding benefit plans
- Conducts research and analysis related to workplace benefits, making recommendations based on results
- Knowledge of HIPAA, ERISA, and other laws impacting health and welfare benefit administration
- Basic understanding of medical insurance concepts
- Knowledge of benefits programs and requirements, including data exchange and interface file requests
- Manage and/or participate in special projects relating to plan changes, special events and ad-hoc participant communications
- Develop benchmarking reports
- Interpret and implement Policy and Procedures
10
Experience For Senior Benefit Analyst Resume
- Accurately translate client requests related to product requirement adds and changes across all business units to ESI systems by following department policy and procedures, training guides, and the use of other resources as needed
- This is accomplished by conducting a detailed analysis of every request, proactively consulting with both internal and external customers, and capturing the requirements to meet client and member needs
- Manage and track all requests to ensure timelines are met including the proactive management of client specific performance guarantees
- Ensure compliance for IRS regulations by assisting with the completion nondiscrimination testing and SPD updates. Complete Sarbanes-Oxley (SOX) compliance audits and other compliance work, as required. Analyzes and assists with the development of policies and procedures to ensure benefit programs meet compliance requirements
- Analyze and verify reoccurring plan processes such as contribution posting, vendor file audits, annual true-up match, QDRO’s, restoration plan payment processing, DB plan valuation, disability processes & term vested pension processes
- Analyze plan and benchmark data
- Provide recommendations for process improvement as needed
List of Typical Skills For a Benefit Analyst Resume
1
Skills For Senior Benefit Analyst Resume
- Strong analytical excel skills, with the ability to perform pivot, v- look ups, filers and data sorts to create summary tables
- Excellent reporting & analyzing skill
- Strong knowledge of databases, report writing and HRIS systems. Previous experience using payroll and benefit systems, preferably Peoplesoft
- Advanced problem-solving abilities, skills and leadership
- Demonstrated experience facilitating agile delivery with globally distributed virtual teams
- Prior experience with HRIS systems- using ADP or People Soft
- Display initiative and eagerness to take on new challenges and learn new skills
- Business experience, related macro process experience required
2
Skills For Client Benefit Analyst Resume
- Intermediate Excel skills (formulas, pivot tables, edit/create spreadsheet)
- Have passion to work collaboratively and effectively cross-functional/ virtual teams
- Exceptional technical skills with Microsoft applications such as Word, Excel (advanced formulas, V look-up, etc.) and PowerPoint
- Independently make accurate decisions and demonstrate good judgment
- Assists Account Manager in identifying, planning and developing methods and procedures to obtain greater efficiency and effectiveness for the benefit programs
3
Skills For Configuration Benefit Analyst Resume
- Respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary
- Demonstrate ability to show sound judgment by taking appropriate actions regarding questionable findings or concerns
- Experience working with a third party administrator in an outsourcing environment
- We would love to see analysis experience in a health insurance broker/ carrier setting
- Demonstrated willingness to take accountability for achieving service commitments and ability to achieve results
- Strong public relations and communications abilities, with sting verbal and written abilities
- Demonstrated knowledge of government regulations, including ACA
4
Skills For Union Benefit Analyst Resume
- Experience administering benefits via a Human Resources Information Systems – preferably Workday
- Good working knowledge of Microsoft Excel , Publisher and PowerPoint and Word
- Experience in Benefits analysis/accounting
- Experience managing large group health and wellness programs desirable
- Professional client facing experience within in analysis and data management
- Experience working with pension and 401(k) benefits in Corporate Benefits Department
5
Skills For Defined Benefit Analyst Resume
- Professional client facing experience within in analysis and data management is required
- Skill and ability to meet deadlines
- Demonstrate proficiency in Microsoft Excel, Power Point, and Word
- We strive to remain highly organized and prioritize under multiple deadlines
- Demonstrated ability to positively interact with clients, internal customers and peers
- Calls and inquiries are courteously and professionally resolved or referred. Good public relations exist with insurance and other business contacts
- Three to five years’ work experience as a Benefit Administrator and three to five as a Benefit Analyst
6
Skills For Business Benefit Analyst Resume
- Strong knowledge of ERISA, COBRA, HIPAA, IRC, FMLA, ADA/FEHA, PPACA, 401(k) and other savings plans, and applicable federal and state regulations
- Experience in the Benefits field or in a related area
- Company or agency experience in employee benefits desired
- Experience in benefits administration system technology, payroll HRIS or related software
- Strong resilience and stress tolerance to time pressures, adversity, disappointment or opposition
- Experience in information technology
- Moderate to Advanced Microsoft Office suite skill level
7
Skills For Senior Client Benefit Analyst Resume
- In an insurance broker-related industry or any equivalent combination of education and experience
- Strong capability of communication (both written and verbal)
- Ales Support experience
- Dental Insurance Industry experience
- Experience with US Benefit Plans
8
Skills For Univers Benefit Analyst Resume
- Progressive experience in benefits administration
- Professional client facing experience within in analysis and data management
- Familiar with or prior use of Microsoft Outlook
- Manage time and prioritize tasks
- Experience in a customer service role.
- Identify, plan, and develop methods and procedures to obtain greater efficiency and effectiveness of benefit programs
- The ability to manage multiple tasks/priorities is required
- Experience with databases as well interpretation and manipulation of related data
9
Skills For Benefit Analyst Resume
- Billing tasks, which include: generating invoices, posting payments and reconciling receivables
- Understanding of Human Resource reporting and recordkeeping requirements and procedures
- Sending, tracking and following up on quote / RFP requests to carriers
- Supporting the development of pension and medical funding and expense projections
- Assisting in our call center through answering phone calls from specific clients and their employees
10
Skills For Senior Benefit Analyst Resume
- Assisting benefit consultant in reviewing contracts of sold plans
- Maintaining clear communication in team meetings with benefit consultant regarding your team’s block of business
- Assisting benefit consultant with various tasks such as assisting in implementation process, executive summaries, wellness projects, etc
- Helping with enrollment due to acquisition
- Working with internal and external groups to ensure accurate administration of US retirement programs,
- Preparing employee and employer communication documents
- Triaging client tickets and/or questions (email and voicemail) and provide next response time
List of Typical Responsibilities For a Benefit Analyst Resume
1
Responsibilities For Senior Benefit Analyst Resume
- Advanced PC skills in MS Office Suite, specifically MS Excel and Power Point. Experience and / or aptitude using Excel formulas and functions to gather, analyze, manipulate and audit large data sets
- Consults with each assigned Client to provide guidance on what documentation Univers requires be provided for Univers to convert all Client benefit information into the Univers Plan Design Document (PDD), which functions as the documentation to support custom programming for each Client’s enrollment application
- Analyzes clients benefits offerings/SPD’s to ensure eligibility rules and plan details are translated into both the PDD and into the Client training curriculum
- Develops the Univers Plan Design Document (PDD) for each client, utilizing extensive benefits knowledge and understanding of the client’s specific plans; primarily responsible for the accuracy and completeness of the PDD and communications screens for each assigned case
- Provides exemplary customer service to internal and external stakeholders related to benefit plan (including retirement) administration and collective bargaining agreements
- Coordinates the implementation of collective bargaining agreements including wages, health/retirement programs and multi-employer plans using existing tools and protocols
2
Responsibilities For Client Benefit Analyst Resume
- Coordinates with Manager, Corporate Benefits, Legal/Labor, HR, Payroll, Data Services, Master Data and site contacts on benefits and retirement administration matters and collective bargaining activity
- Data interpretation and analysis experience
- Analyzing data monitoring enrollment, claims tracking, trends, vendor SLA’s and providing routine metrics
- A passion for teamwork, client service and reaching business results through problem solving
- Handle daily request tracking, reporting requests, and general inquiries
3
Responsibilities For Configuration Benefit Analyst Resume
- Maintains Standard Operating Procedures which are updated not less than annually
- Maintains and manages timelines so that marketing milestones are met
- Gathers information and provides analysis and recommendations to client’s existing coverages
- Provide client utilization and financial reporting to the Senior Consultant and to clients
- Assist clients with daily service functions and frequent ad hoc requests, escalating issues as needed
- Administer marketing and renewal functions such as requests for proposal
4
Responsibilities For Union Benefit Analyst Resume
- Participate in market meetings, client functions, industry seminars and training programs as directed
- Act as secondary day-to-day contact for translating client intent and operational needs for clients and Account Management
- Analyzes and develops policies and benefit plans covering health insurance and disability policies for the U.S
- Conducts enrollment meetings and facilitates enrollment requiring travel to locations throughout the U.S
- Support the testing, deployment, and support of configurations
- Lead cross functional teams to implement projects
- Triage and work tasks/issues via internal ticket system and third-party benefit administrators. Actively work assigned queue and assist team members to maintain even workload and to insure issues are being resolved timely
5
Responsibilities For Defined Benefit Analyst Resume
- Coordinates the weekly funding process for the defined contribution plans including resolving errors from automated file transmission, balancing remittance and submitting documentation necessary to substantiate funding in a time sensitive manner
- Resolves moderate to complex issues related to benefit and retirement program administration such as contribution timeliness, hardship withdrawal requests and remittance reconciliation
- Compile documents, gather data, execute reports, develop reconciliations and research discrepancies necessary to support annual non-discrimination testing and audit requirements
- Support governmental or other ad hoc audit or compliance inquiries
- Conducts quality assurance practices to insure accuracy
- Resolves complex administration issues
- Responsible for sales support activities such as account analyses, research, and sales promotion
6
Responsibilities For Business Benefit Analyst Resume
- Responsible for all ongoing operational benefit activities requiring daily interaction, providing direction to vendors, HRBP’s, employees and other key stakeholders
- Works closely with Producers and other client-facing teams to understand a prospect’s needs
- Gather client census data, current / renewal plan design and rate information, historical claims experience data, and any additionally related materials required to prepare RFP for client renewals and prospective groups
- For specifically assigned clients, provide Benefit Service Associates with RFP information and respond to questions for clarification if needed. For all other client RFP’s, follow processes and procedures to market clients for renewal process
- Analyze market proposals received to verify benefits, premium rates and competitiveness
- Finalize and maintain client and carrier spreadsheets in accordance with internal requirements and client requests
- Prepare and coordinate materials for the enrollment process and other formal client presentations
- Coordinate Administrative Installation with insurance carrier and participate in installation meetings
7
Responsibilities For Senior Client Benefit Analyst Resume
- Maintain Agency Management System and the ImageRight System
- Work well in a team environment; take instruction
- Extremely organized with ability to multi-task
- Adaptable with ability to keep calm under stress and deliver quality on time
- Evaluates and determines if POS edit enhancements are required
- Ensures appropriate levels of service and support to assigned clients by understanding and championing clients’ benefit design requirements throughout the organization, including client business models, targeted markets, benefit design objectives, pharmacy network composition, and overall claims adjudication expectations
- Uses standardized methodology to document requirements, ensures that appropriate rationale exists for non-standard designs, and ensures all efforts are undertaken to prevent inefficient and non-sustainable configuration structures
- Includes documentation of adjudication hierarchies, edits, restrictions, tables, carriers, and other configuration components
8
Responsibilities For Univers Benefit Analyst Resume
- Provide excellent customer service to all internal and external departments; understands Kiewit’s core business and promotes a sense of urgency toward business critical issues
- Works with client or prospective client to identify the group’s specific characteristics including; benefit needs, design, benchmarking/trend analysis, group demographics and/or employee census
- Create, review and edit employee benefit guides, benefit manuals and other client materials as requested
- Maintain client records and update client communications
- Updates files for resource library including current developments, legislative and regulatory changes, and market updates and work with the Senior Consultant and account to advise impact to clients
- Oversee and ensure accurate submission of data to third party administrators; reconcile eligibility and other data between Snap-on systems and third party administrators
9
Responsibilities For Benefit Analyst Resume
- Identify and perform data audits and procedures to ensure accuracy, quality and plan compliance
- Work with HR managers, participants and third party administrators on a daily basis to resolve participant issues, data questions and calculation questions quickly and accurately
- Assist with annual valuation data verification
- Work with Third Party Administrators to maintain executive deferred compensation and nonqualified pension plan benefits
- Lead external and internal plan audits, required mailings and miscellaneous projects
- Identify opportunities to streamline processes and implement efficiencies
- Update and edit plan documents, summary plan descriptions and other benefits communication materials
- Prepare government filings for assigned plans (5500s, 8955-SSA, PBGC premiums, etc.)
- Assist with other benefit projects as necessary
10
Responsibilities For Senior Benefit Analyst Resume
- Monitor and analyze trends in defined contribution and pension plans and opportunities to update plan design
- Subject matter expertise in pension, 401(k) and non-qualified plans required
- Can manage multiple projects simultaneously and meet critical deadlines
- Promptly and accurately responds to clients’ requests through utilization of technical expertise in the benefits field
- Reviews contracts, summary plan descriptions, agreements, etc., for accuracy
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