Benefits Specialist Resume Sample
Josefa Harris
7577 Harvey Springs,
Philadelphia,
PA
+1 (555) 182 8857
Work Experience
Benefits Specialist
02/2018
-
PRESENT
Chicago, IL
- Knowledge of ERISA and IRS Section 125 regulations
- Related benefits administration experience including exposure to LOA and COBRA
- Proficient knowledge of MS Office tools, including Word, Excel, and PowerPoint
- Demonstrated attention to detail, and ability to analyze issues, research and recommend solutions
- Research, compile data, audit and prepare statistical reports including charts, graphs and
- Employee benefits administration (3 years)
- Plan design and analysis (1 year)
- Team leadership (1 year)
- Handles enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships, and regular benefits maintenance needs
Payroll & Benefits Specialist
08/2014
-
12/2017
Chicago, IL
- Oversees organization of employee benefits files and updating of employee payroll records
- Provides customer service support to internal and external customers
- Develops communication tools to enhance understanding of the company’s benefits package
- Creates and conducts presentations using audiovisual tools, including PowerPoint and videos
- Provides training and support to group benefits associates, home office associates and the field staff
- Compose benefits coverage letters as requested in a timely manner
- Fulfill and communicate child support or medical support orders by the deadline
- Administer and oversee company leaves, including medical accommodations, FMLA, and company-granted leaves of absence. Be a resource for inquiries
Executive Benefits Specialist
10/2009
-
05/2014
San Francisco, CA
- Provide support and have basic knowledge base for administration of international benefits plans
- Serve as backup contact for plan vendors and third-party administrators
- Be able to coordinate transfer of data to external contacts for services, premiums, and plan administration if primary cannot
- Support investigation of discrepancies in plan execution
- Assist with compliance for applicable government regulations
- Processes assigned claims for payment or denial in accordance with established procedures and guidelines, in a timely manner and meeting departmental quality/production standards
- Reviews and provides specific information to questions/concerns from internal/external stakeholders (e.g. internal partners, policyholders, brokers, etc.) by applying core knowledge obtained for the role
- Act as the main benefits liaison for all employees globally on Group Health & Welfare benefits to include Medical, Dental, Vision, Life/AD&D, Disability, EAP, COBRA, and 401(k) as well as health and wellness initiatives
Education
Ottawa University - Wisconsin Campus
2005 - 2009
Bachelor's Degree in Human Resources
Professional Skills
- Solid knowledge of the company’s benefit program plan features, a general knowledge of E.R.I.S.A., and the legal requirements concerning benefit plans and administration
- Strong PC skills including proficiency in Excel; Strong computer skills and be able to navigate through multiple screens
- Works well with aggressive deadlines, possess strong multi-tasking skills and excellent customer service skills
- Sound decision-making skills, organization skills, and people skills
- Strong time management skills with excellent customer service skills
- Strong customer service skills. Strong communication skills; verbal, phone, written, and active listening
- Demonstrated relationship management skills across multiple levels.Excellent verbal and written communication skills
How to write Benefits Specialist Resume
Benefits Specialist role is responsible for excel, microsoft, customer, analytical, organizational, interpersonal, advanced, computer, powerpoint, organization.
To write great resume for benefits specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Benefits Specialist Resume
The section contact information is important in your benefits specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Benefits Specialist Resume
The section work experience is an essential part of your benefits specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous benefits specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular benefits specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Benefits Specialist resume experience can include:
- Monitor benefit trends, legislation requirements and developments at our various global locations. Identifies potential issues or impacts to Company benefit programs and makes recommendations to keep offerings competitive and compliant while maintaining cost effectiveness
- Lead the planning, development/creation, and implementation, of communication plans, including benefit materials, for employees to meet the needs of a remote and international workforce
- Effective and sound problem solving skills with an excellent attention to detail
- Strong customer service and effective communications skills (verbal, written, interpersonal)
- Effective problem solver with strong analytical, organizational, and interpersonal skills. Detail oriented individual
- Customer Service skills; 10 Key Data Entry; and Telephone skills
Education on a Benefits Specialist Resume
Make sure to make education a priority on your benefits specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your benefits specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Benefits Specialist Resume
When listing skills on your benefits specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical benefits specialist skills:
- Excellent Microsoft Office Skills including Excel analysis skills. Experience with HRIS systems and basic reporting. Solid analytical and PC skills
- Strong customer service focus: excellent interpersonal, written and verbal communication skills, relationship building skills and a positive attitude
- Handle multiple projects effectively; strong planning and implementation skills; strong attention to detail
- Have a customer service mentality and strong teamwork skills with excellent written and verbal communication skills
- Excellent written and oral communication skills, strong analytical skills
- Excellent analytical, problem solving skills and critical thinking skills
List of Typical Experience For a Benefits Specialist Resume
1
Experience For Payroll & Benefits Specialist Resume
- Excellent written and verbal communication skill with ability to effectively explain complicated topics
- Strong organizational and communication (oral and written) skills
- Strong interpersonal skills and the ability to collaborate with managers, employees and HR team
- Strong organizational skills and love of the attention to detail
- Strong excel skills and the desire to learn even more about excel every day!
- Exceptional verbal and written communication skills with the ability to conduct effective presentations
- Excellent analytical, financial and operational skills; with attention to detail
2
Experience For Senior Compensation & Benefits Specialist Resume
- Outstanding communication, issue resolution and analytical skills
- Demonstrated experience with benefit and rewards strategy, organizational capability, change management, business partnering, and inspiring stakeholders
- Proven record of maintaining confidential information and exercising solid judgment
- Work in a fast paced environment where changes to priorities are common. Ability to multi-task and prioritize while speaking with an employee
- Full cycle multi-state payroll experience and 1+ years benefits administration experience is required
- Effectively review and interpret FMLA and long term disability requests
- Advanced Excel skills, proficient in pivot tables, v-lookups and charts and database management
3
Experience For Executive Benefits Specialist Resume
- Drive completion of benefit audit and required filings Ensure all plans run effectively and comply with applicable government regulations
- Demonstrated ability to handle multiple priorities and achieve set goals and objectives
- Able to influence and effectively negotiate with key internal stakeholders and 3rd party vendors
- Communicates effectively with Human Resources and plant site Human Resource Managers and consultants regarding benefit issues
- Project management skills and ability to work with little supervision
- Administers leave case management consistently and effectively
- Exceptional skills with Word, Excel and PowerPoint. Ability to use and interact with a diverse variety of technology
4
Experience For Senior Compensation & Benefits Specialist Based Resume
- Customer focused communication skills
- The ability to effectively manage sensitive and confidential communications and materials
- Effectively markets Genesis services via the HealthCare Line
- Bookkeeping and/or payroll experience is desirable, but not required
- Proven track record of aligning benefits programs in a progressive environment while designing and delivering new programs for emerging markets
- Experience with managing and resolving issues with existing technologies
5
Experience For Disability Benefits Specialist Trainee Resume
- Experience managing employee enrollments and coordinating health, dental, vision, STD, LTD, HSA, FSA benefits with various carriers
- Primary driver in the insured programs renewal process. Provides broker information. Reviews renewal proposals prepared by the broker prior to going to market
- Assists in compiling personnel data for consolidation into management reports and audits
- Good working knowledge of 403(b) Retirement Plans and ERISA regulations
- Good understanding of Healthcare Reform
- Experience in completing root cause analysis of system errors, ability to understand the way data flows, organizational structure in systems
6
Experience For Health & Welfare Benefits Specialist Resume
- Collaborates with Broker Partner on renewal documentation, validation of rates, training, business rules, escalations, and more complex resolution issues
- Experience working in a high performance environment with rapid growth
- Experience in HR systems data management and report writing
- Experience administering 401k plans
- Communication and influencing skill in a fast paced environment
- Ownership of data integrity and accurate reporting in prior role
- Verbal and written communication experience with all personnel levels exemplifying tact and diplomacy
7
Experience For Payroll / Benefits Specialist Resume
- Experience working with leave of absence administration or immigration is required
- Demonstrated knowledge of State and Federal laws including FMLA, ADA, HIPAA, CFRA, PFL and other applicable regulations
- Strong attention to detail while maintaining perspective on the strategic imperatives required
- HRIS experience, specifically in payroll, timekeeping, garnishments and benefits administration systems is also required
- Experience working in an office environment with a high volume workload
8
Experience For Senior Payroll & Benefits Specialist Resume
- At least two years' experience as a payroll or accounting clerk
- Previous experience with HRIS/payroll systems
- Previous experience in other areas of HR/Payroll would be considered an asset
- At least two years of benefit experience
- Advanced knowledge and experience with excel spreadsheet reporting
- Two or more years of recent experience in benefits administration
- Proficient experience with HR Information Systems
- Experience with development, management, and administration of international benefits programs
9
Experience For Benefits Specialist / Manager Resume
- Experience with strategy, design, compliance, and administration of health and wellness programs, pension and insured programs like life and accident benefits
- Active resident life and health insurance license, or ability to renew license prior to start date
- Strong sales and/or service background
- Previous HRIS experience required, with Oracle ideal
- Experience in international benefit administration helpful but not required
- Experience of working on benefit renewals, retirement plans and wellness programmes across different countries
- Proactive working style, a “team player” who can build highly effective professional relationships
10
Experience For Lead Payroll & Benefits Specialist Resume
- Demonstrated strategic agility, with ability to implement tactics
- Strong customer service delivery and responsiveness
- Provides excellent customer service to internal and external customers; responds to and resolves benefits related questions and issues
- Skill requirements include leadership, written and verbal communications, organizational planning and problem-solving
- Payroll processing experience
- Benefits experience with a focus on plan reporting and analysis
- Demonstrate professional ethics and compliance with regulatory requirements for Health & Welfare and Retirement & Savings Plans
List of Typical Skills For a Benefits Specialist Resume
1
Skills For Payroll & Benefits Specialist Resume
- Strong interpersonal skills in working effectively with associates at all levels, former associates and vendors
- Proven ability to handle multiple tasks in a very busy environment, using strong time management, prioritization and organizational skills
- PC skills are essential; ability to operate effectively in an imaged environment
- Strong analytical skills and proven project management experience
- Excellent communication skills, both verbal and written and the ability to interact effectively with all levels throughout the organization
- Strong computer skills with Microsoft Office Suite skills
- Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail
- Plan by incorporating good problem solving skills and prioritizing to obtain results
- Demonstrate strong communication skills, with focusing on compliance and employee facing education campaigns
2
Skills For Senior Compensation & Benefits Specialist Resume
- Demonstrate strong interpersonal, analytical, problem solving, communication, organizational, and multi-tasking skills
- Strong computer skills, effective with Excel, PowerPoint for reporting
- Highly engaged and customer focused with strong demonstration of customer service techniques and excellent interpersonal skills
- Possesses excellent written and verbal communication skills with strong attention to detail
- Strong teamwork skills and the proven ability to mentor/train
3
Skills For Executive Benefits Specialist Resume
- Strong analytical skills; strong command of Excel
- Effective interpersonal skills and ability to form strong business relationships internally and externally
- Excellent customer service abilities with strong follow-up skills
- Demonstrated success and focus on process improvement, customer service, organizational skills, attention to detail, and ability to prioritize
- Able to multi-task and balance priorities in a fast-paced environment; strong organizational and analytical skills
- Detail-oriented, with good judgment and prioritization skills
- Solid strength in analyzing reports, researching information, and effectively communicating results found
- Work effectively in a fast-paced environment, managing changing priorities with constant interruptions
4
Skills For Senior Compensation & Benefits Specialist Based Resume
- Work experience providing service directly to customers; Strong aptitude for helping customers and a customer experience focus
- Excellent Microsoft Excel skills for creating and managing reports
- Excellent analytical, reporting, technical, and problem solving skills
- Make decisions and judgments utilizing strong analytical and problem solving skills
- Effective influencing, presentation and communication skills, verbal and written
- Strong administrative skills, including knowledge of PC software packages and human resource systems
- Proven customer service skills, including daily high call volume
- Excellent problem solving, interpersonal, consultative, and organization skills
5
Skills For Disability Benefits Specialist Trainee Resume
- Excellent interpersonal, communication (verbal and written), and problem solving skills
- Strong customer service skills with the ability to remain focused in a demanding environment
- Excellent relationship building skills - with the Benefits Team, HR and vendors
- Strong creative problem solving skills and resourcefulness
- Effective team working and clear communications skills
- Positive, motivating and effective interpersonal communication skills
- Effective verbal and written communication skills while working closely with regional and global teams
- Excellent project management skills to be able to work independently in completing tasks and guide projects with minimal supervision with multiple stakeholders
- Excellent written and verbal communication skills, as well as the ability to present views in a clear and compelling manner
6
Skills For Health & Welfare Benefits Specialist Resume
- Strong organizational and time management skills are required for high volume processing
- Excellent Communication Skills-Verbal, Listening and Written
- Strong written, verbal, and presentation skills including the ability to articulate complex ideas in a simple manner
- Excellent teamwork orientation and group problem-solving skills
- Computer proficient with Microsoft Office and HRIS systems including strong Microsoft Excel skills
- Excellent problem solving skills; ability to visualize a problem or situation and think abstractly to solve it
- Computer proficient with Microsoft including strong Microsoft Excel skills and HRIS system knowledge
7
Skills For Payroll / Benefits Specialist Resume
- Effective written and oral communications skills and competency in handling sensitive personal information in a professional manner
- Strong analytical skills and financial background to evaluate competing plans
- Strong Excel PowerPoint and HRIS reporting skills
- Good research skills in a variety of medium to remain up to date on benefits trends and laws
- Excellent customer service skills and ability to work with a diverse group of
- Strong communication skills; verbal, phone, written, and active listening
- Strong interpersonal, communication and collaborative team skills
- Proficient in Microsoft Office products with strong Excel skills or aptitude to learn required
8
Skills For Senior Payroll & Benefits Specialist Resume
- Strong working knowledge of ADP's HR module particularly with respect to the Custom Reports feature as evidenced by 3 years of experience in a related function
- Proven presentation skills (to live audiences)
- Possess strong organizational skills with attention to details
- Strong Microsoft Office skills required: Intermediate level or better for Excel, Word, and Outlook
- Excellent communication skills and an ability to work in a team environment
- A good level of numeracy and written communication skills
- Well organised, with the ability to work well under pressure and effectively prioritise workload, especially at month / year end
- Solid experience in MS Office (Word, Excel, and PowerPoint). Experience with advanced Excel functions is desirable
9
Skills For Benefits Specialist / Manager Resume
- Strong problem solving skills. Comfortable with uncertainty/ambiguity ability to analyze an issue, consider options and propose a solution
- Attention to detail and good excel skills
- Strong analytical abilities and Excel skills
- Needs strong project management skills
- Excellent communications skills and client service-oriented
- Utilizes excellent computer skills, especially Microsoft Office, Outlook, Excel and Human Resources Systems (HRS)
10
Skills For Lead Payroll & Benefits Specialist Resume
- Demonstrated customer service and presentation skills
- Strong project management skills; ability to manage multiple projects concurrently
- Excellent bilingual customer service skills required
- Strong analytic, planning, time management, communication, presentation, and interpersonal skills
- Excellent listening, verbal communications, record keeping and time-management skills
- Problem solving and proven analytical skills with an ability to improve processes
- Strong computer skills in a Windows based environment
List of Typical Responsibilities For a Benefits Specialist Resume
1
Responsibilities For Payroll & Benefits Specialist Resume
- Exhibits solid organizational skills and is able to communicate clearly and effectively
- Solid follow-up skills, attention to detail, and organizational skills
- Customer service experience/excellent interpersonal skills and ability to interact with diverse population. Being Tactful and a mediator when necessary
- Excellent customer service skills with strong compassion and empathy
- Has strong interpersonal skills and experience collaborating with employees across a diverse organization
- Proactively identifies problems and exercises proper judgment and decision-making skills to resolve situations efficiently and effectively
2
Responsibilities For Senior Compensation & Benefits Specialist Resume
- Strong project management skills with demonstrated ability to work independently
- Strong analytical and organizational skills with the ability to prioritize work load, take initiative and manage multiple tasks without close supervision
- Very strong attention to detail; multi-tasking and prioritizing skills
- Strong analytical skills with ability to assist others in interpreting and identifying trends, develops materials to present and correct data issues
- Utilizes outstanding organization and project management skills to manage and meet multiple deadlines and respond to changing priorities
- Excellent analytical skills, combined with the ability to explain and influence opinion using data
- Exceptional problem resolution, attention to detail, project management, follow-through and prioritizing skills
3
Responsibilities For Executive Benefits Specialist Resume
- Strong organizational, problem solving and technical skills
- Strong technology skills, including proficiency in Excel
- Strong presentation and facilitation skills in communicating benefits information
- Excellent communication skills including: interpersonal, verbal, and written
- Strong computer skills in Excel, Mail Merges and various database environments required
4
Responsibilities For Senior Compensation & Benefits Specialist Based Resume
- Have excellent project management skills and accountability for deadlines
- Detailed oriented with strong analytical, project management and problem-solving skills
- Good PC skills, to include the Microsoft Office Suite
- Are strong at conflict resolution skills and ability to design creative approaches to problem resolution
- Strong IT (data management) skills
- Excellent communication & English skills
- Excellent written and verbal communication skills; ability to clearly articulate process requirements and solutions, to educate employees and colleagues
5
Responsibilities For Disability Benefits Specialist Trainee Resume
- Strong skills in Microsoft Word, Excel and Outlook
- Strong organizational skills and ability to multi-task to meet deadlines
- Excellent verbal, written, and professional communication skills
- Effectively manages time and priorities to meet service levels
- Strong attention to detail, PC and organizational skills
- Extensive knowledge of HRIS systems and MS Office to include strong EXCEL skills
6
Responsibilities For Health & Welfare Benefits Specialist Resume
- Strong analytical skills and spreadsheet knowledge
- Effective listening and communication skills to fully understand the needs of the customer and respond appropriately
- Strong analytical skills that include the ability to extract data from multiple sources to create and modify complex reporting
- Strong administrative, communication, and organizational skills, with attention to detail
- Excellent communication skills with an ability to translate insurance information
- One (1) or more years of demonstrated experience in Human Resources or Benefits Administration experience
7
Responsibilities For Payroll / Benefits Specialist Resume
- Manages Ambiguity: Able to operate effectively even when the way forward is not clear
- Demonstrates ability to learn new and often complex business systems quickly and effectively
- Proven ability to communicate effectively, efficiently and develop positive working relationships with both internal and external vendors and customers
- Demonstrated ability to effectively relay benefits information to individuals who are not familiar with terms or programs
- 1+years’ experience in Microsoft Office applications, with exceptional PowerPoint skills
- Considerable skills in developing and maintaining working relationships with vendors
- Strong client and web-based applications experience, e.g. Excel, word processing, calendaring
- Demonstrated effectiveness in contributing to a team, including the capacity to review and improve workplace practices
- Prior experience supporting employees in resolving benefit issues
8
Responsibilities For Senior Payroll & Benefits Specialist Resume
- Skill in providing excellent oral and written communications and presenting information through various channels
- Experience working in healthcare organization. Leave, HR records/systems, health plan administration, dental care and flexible spending account experience
- Advanced Excel skills including v-lookups and pivot tables
- Responsible for effectively working with outside benefit vendors, consultants, etc. as needed
- Use time effectively and prevents irrelevant issues or distractions from interfering with work completion
- Experience working in a fast-paced, results-oriented environment, particularly in the technology, services, or similar industry is strongly desired
- Advanced MS Office skills including Excel, Word, and PowerPoint required
- Experience with self-funded plans is desirable, as is prior exposure to working with brokers and consultants
9
Responsibilities For Benefits Specialist / Manager Resume
- Four or more years related experience and/or training; or equivalent combination of education and experience
- Prior experience in Corporate HR or TPA setting
- Computer proficient with Microsoft Office and HRIS systems including intermediate Microsoft Excel skills
- Problem solve and bring situation to resolution relatively quickly and effectively
- Effectively plan, organize and meet deadlines while maintaining a high level of quality and confidentiality
10
Responsibilities For Lead Payroll & Benefits Specialist Resume
- Demonstrate natural ease and effectiveness when dealing with colleagues at all levels
- Problem solving skills and the ability to work with others to help reach resolution of issues that often cross functional boundaries
- Computer literacy skills including MS Excel, Outlook, and Word
- Advanced Microsoft Excel skills for reporting
- Organizational skills that involve the timely completion of multiple tasks that are required to ensure accurate and complaint processing of benefit programs
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