Bilingual Associate Resume Sample
Yessenia Deckow
85952 Strosin Well,
Phoenix,
AZ
+1 (555) 304 9616
Work Experience
Bilingual Associate
08/2016
-
PRESENT
Phoenix, AZ
- Provide information about our stores’ promotions, services, layout and products
- Conduct regular outreach to hotel concierge keeping Bloomingdale’s top-of-mind for recommendation to their guests/customers
- Actively look for ways to reduce the Financial Planner’s daily administration, allowing the Financial Planner to focus on sales
- Customer service excellence - particularly in a call handling environment
- Credit knowledge, including a demonstrated ability to apply credit principles
- Prepare clients’ new transactions memorandums, assist in the preparation of annual credit reviews and classification memorandums
- Prepare summary of terms and conditions proposals for clients’ evaluation
- Primarily responsible for maintaining the clients’ credit files updated at all times
- Gain a broad understanding of the bank’s products and the bank’s credit policy and process
Bilingual Lodging Partner Associate
04/2010
-
02/2016
Boston, MA
- Document calling efforts and clients’ visits through preparation of call memos
- Effectively manage communication between the Citi’s operational areas, customer service, legal, and compliance to address client related needs including documentation reviews, confirmations, and investigations, pricing discrepancies, investigations and escalated service concerns
- Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers’ wants and needs
- Liaise with members of KPMG’s National Japanese Practice to assist with go-to-market efforts and client delivery services as described above
- Board of Directors support: take meeting minutes, compile board book, work with Executive Director to develop agenda, post-meeting action items
- Serve as resource to Board members and other volunteers
- Maintain a high professional standard of behavior, courtesy, and respect
- Demonstrate and maintain the ability to work in and contribute to a positive team environment
- One year or more of solid customer service experience providing support and/or help
Bilingual Associate Foreign Exchange E-sales
09/2006
-
10/2009
Dallas, TX
- Strong Passion for Customer Service
- Excellent communication skills, both written and verbal in both French and English
- Excel in a dynamic and multi tasking environment
- Operate successfully on own initiative and within a team environment
- Knowledge of Bingo and/or Casino is an asset, though not essential
- Display good communications skills and a pleasant telephone manner, identify and deliver important and urgent messages
- Co-ordination and management of travel schedules and itineraries including visas where appropriate
- Preparation, reconciliation and submission of expenses in a timely manner
Education
University of Minnesota, Morris
2002 - 2006
School's Degree in Spanish
Professional Skills
- Demonstrated presentation and communication skills with superior telephone communication skills
- Excellent interpersonal skills, with a particular emphasis upon influencing and negotiating in dealing with customers and colleagues
- Applicants require strong organizational, analytical, problem solving and time management skills
- Strong, dedicated follow-up skills and being able to administer and support Travel Policies
- Strong PC software skills with high proficiency in Excel
- Prior Clerical experience in a Healthcare setting
- Spanish speaking skills desirable
How to write Bilingual Associate Resume
Bilingual Associate role is responsible for research, travel, software, training, insurance, printing, credit, finance, retail, spanish.
To write great resume for bilingual associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Bilingual Associate Resume
The section contact information is important in your bilingual associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Bilingual Associate Resume
The section work experience is an essential part of your bilingual associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous bilingual associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular bilingual associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Bilingual Associate resume experience can include:
- Excellent time-management, interpersonal, and prioritization skills
- Abe to demonstrate good judgment, while abiding to guidelines and procedures ensuring clear and concise communication
- One year or more of proven customer service experience providing support and/or help
- Ensure all company policies, standards and procedures are communicated effectively and are implemented, maintained and followed in a consistent manner
- Visionary in maintaining and promoting excellent client relations by handling prompt and accurate responses to email and phone communications
- Provide training and development to store team members to enhance sales and service performance, operational effectiveness, and store maintenance
Education on a Bilingual Associate Resume
Make sure to make education a priority on your bilingual associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your bilingual associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Bilingual Associate Resume
When listing skills on your bilingual associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical bilingual associate skills:
- Quickly demonstrate good judgment, while abiding to guidelines and procedures ensuring clear and concise communication
- Mastery of time management and organizational skills
- Bold in maintaining and promoting excellent client relations by handling prompt and accurate responses to email and phone communications
- Demonstrated ability to apply sound business judgment related to conflict resolution and knowing when to escalate issues to supervisor
- Has a solid understanding of the retail business, and a drive to learn and apply knowledge to grow the business
- Good working knowledge of International Trade required
List of Typical Experience For a Bilingual Associate Resume
1
Experience For Bilingual Lodging Partner Associate Resume
- Be able to proficiently speak, read, and write French and English
- Ought to be able to professionally speak read and write Spanish and English
- Perform property maintenance both inside the facility and on the grounds including; sweeping, changing light bulbs and removing debris in storage units. Some facilities also require light landscaping
- Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers’ wants and needs using established sales tools and technology
- Provides best-in-class customer service by consistently practicing sales behaviors
- Aids customers in completing purchases using established tools, and resolves issues promptly and professionally; maintains polished and professional presence and adherence to appearance guidelines
2
Experience For Bilingual Retail Sales Associate Resume
- Dedicated and compassionate in handling called out issues and working closely and professionally with other departments for the best resolution
- Ought to be able to professionally speak read and write Brazilian Portuguese and English
- Conscientious and able to work in a dynamic work environment and be open and flexible to changes in daily responsibilities and assignments, as needed by the business
- Aids customers in completing purchases using established tools, and resolves issues promptly and professionally; maintains polished and professional presence and adherence to appearance guidelines
List of Typical Skills For a Bilingual Associate Resume
1
Skills For Bilingual Lodging Partner Associate Resume
- Strong technical skills (Word, Excel, PowerPoint etc.)
- Effectively plan and organise and manage a team of trade assistants
- Valid local State Drivers’ License with driving record that meets Cox standards
- Experience in a customer service and sales environment
- Strong work ethic and ability to take initiatives and balance multiple tasks
- Strong knowledge of Foreign Exchange market is an asset
- Two or more years of experience in a physician’s clinic or hospital
- Clerical experience
2
Skills For Bilingual Retail Sales Associate Resume
- One year of Retail Sales or related experience
- This includes previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement
- Strong and Real passion for Customer Service
- Strong Real passion for Customer Service
- Working knowledge of ICC Publications such as UCP/ISBP/ ICC OPINIONS / URR/ URC as applicable to their role
- Answer inquiries taught in paid training classes, regarding checking and savings accounts and other bank regulations and policies
- Self-starter, motivated towards improving and developing the business with creativity in thinking
- A basic understanding of reading financial reports and managing expenses
3
Skills For Bilingual Associate Foreign Exchange E-sales Resume
- Support the account opening processes on an as needed basis for both banking and investment accounts
- Utilize networking and paid training to drive sales
- Knowledge of the firm’s operations, policies and procedures regarding client accounts, including internal control policies
- Dedicated and compassionate in handling raised issues and working closely and professionally with other departments for the best resolution
- Versatile in handling multiple software programs while conversing with all types of support staff
- Dedicated and compassionate in handling brought up issues and working closely and professionally with other departments for the best resolution
- Take the lead on coordinating and conducting the disposal sales in the store
- Serve as a brand ambassador dedicated to driving and achieving results through the team
- Manage Secured backed lending in accordance with the approved Credit Product Program
4
Skills For Citi-bilingual Account Opening Credit Associate Resume
- Manage the exception and day to day activity for Secured Backed lending
- Coordinate collection efforts with Product in case are needed for Secure backed lending
- Achieve challenging individual and team sales goals
- Spend a significant amount of time working at outside sales events
- Work in a fast paced environment while maintaining great attention to detail
- Bilingual speaking is required
5
Skills For Bilingual Associate Applications Support Analyst Resume
- Assist our valued clients by following up on client orders as directed by our Investment Advisor
- 1 coverage area encompassing talk + text. LTE data area covers 320m people or 98% of the U.S. population
- Be result-oriented and willing to take ownership of engagements
- Generate monthly staffing schedule to appropriately meet store and customer needs
- Ensure all loans are properly documented, approved, filed and annually reviewed (where required) in accordance with the GCCFRPM
- Perform data entry of the respective Credit Application
- Raise all compliance issues to the Senior Credit Officer
6
Skills For Retail Sales Associate Bilingual Resume
- Be involved in system change project related with credit products initiated by CBNA
- Process the Overdraft Type B on a daily basis and serve as back up for Type A
- Responsibility to apply changes in federal and business regulations and procedures as requested and trained by Assistant Manager and Unit Head accordingly
- Actively promote, sell and refer TCF products and services to potential customers
- Make cold calls and participate in organized sales events
7
Skills For Bilingual Membership & Operations Senior Associate Resume
- Accurately balance daily transactions in a manner that ensures TCF’s high standards and high level of customer service are maintained
- Problem Solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find the right solutions
- Diplomacy and influence skills to build partnerships
- High satisfaction feedback from supported stakeholders
- Successful ability to work independently or as part of a team
- A proactive approach to process improvement
8
Skills For Bilingual Teller / Sales Associate Resume
- Communicate and work with vendors
- Ability and willingness to tend to the property by performing light cleaning including sweeping, dusting, changing light bulbs, and removing debris in storage units
- Knowledge of AML, CIP, and KYC requirements
- Fluency in the Spanish language, both written and verbal
- Fluency in the Spanish language, both written and oral
- At least a year of previous retail sales experience makes all the difference in this role, although we’ll also consider customer service experience in some situations
- Awareness of the trade facilities and customer trade cycles
- Fluency in the Spanish language, both written and spoken
- Bilingual fluency in the Spanish language both written and oral
9
Skills For Online Client Support Associate Bilingual Resume
- Significant clinical research monitoring experience (2-5 years of onsite monitoring experience is required) that provides the required knowledge, skills and abilities and experience mentoring or training others
- Resolve client inquiries/investigations
- Client Engagement - Provide support for clients by helping them to manage their accounts and products. Focus on each client experience and connect on a personal level to make every interaction meaningful. Collaborate with others to ensure clients are connected to the right people and opportunities
- Tech savvy people wanted
- Bilingual: fluent in both English and Russian
- Fluency in the Spanish language both written and spoken
- Fluency in the Spanish language, both written and spoken the Spanish language, both written and spoken
10
Skills For M-retail Sales Associate, Bilingual Resume
- Help the IA prepare for client meetings
- Preparation of presentational materials (PDFs, PowerPoint, Agendas, Minutes, etc)
- Place stationery orders via BuySmart for general office supplies, business cards, diaries, etc
- Be able to proficiently speak, read, and write Brazilian Portuguese and English
- Ownership and problem resolution a requirement
- Dependable and able to work in a dynamic work environment and be open and flexible to changes in daily responsibilities and assignments, as needed by the business
- Be able to proficiently speak, read, and write Spanish and English
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