Bilingual Receptionist Resume Sample
Laron Bartell
9185 Feest Center,
Phoenix,
AZ
+1 (555) 781 3756
Work Experience
Bilingual Medical Receptionist Team Leader
10/2016
-
PRESENT
New York, NY
- Pulls and prepares charts for visits, telephone calls, and per staff request, prioritizing based on urgency of request
- Prepares new records, repairs damaged records, archives files, and files charts and loose paperwork
- Ensure all test results, dictation and hospital reports are received, reviewed by the physician/provider, and filed in patient chart in a timely manner
- Responsible for reception area and answering telephone calls
- Responsible for all new hire paperwork and forwarding all information to payroll
- Responsible for conducting all background checks and informing managers of results
- Primary point of contact for all our managers, employees, and outside vendors
- Assisting the HR Supervisor and HR Specialists with administrative tasks
Bilingual Receptionist
05/2014
-
09/2016
Dallas, TX
- Responsible for invoice processing
- Excellent phone skills and ability to handle multi-telephone lines
- Excellent organizational skills, strong computer skills, ability to handle diverse
- Answers phones for the division’s main line and directs calls accordingly
- Greets and directs visitors and answers questions, in person and by telephone; responds to inquiries from employees, and others and refers, when necessary, to the appropriate person, or department
- Assists walk-in applicants with completing on-line employment applications
- Ensures all HR forms are stocked up in wall pockets
- Assemble New Hire Packets and ensure there are sufficient packets available for New Hire Orientations
- Send out New Hire announcement emails to management
Bilingual Medical Receptionist
09/2008
-
02/2014
Phoenix, AZ
- Create employee badges and parking IDs
- Create new employee personnel files, medical files, and termination files
- File employee documents in personnel files
- Scan bi-weekly timesheets and paid time off requests
- Request Dayforce password resets for employees
- Assists the HR Departments with HR projects
- Assists the HR and other Departments with projects
- Maintain calendars and daily visiting logs
- Operate telephone systems, route incoming calls and record and distribute
Education
St. Lawrence University
2003 - 2007
School's Degree in Spanish
Professional Skills
- Communicates effectively via open, straight forward communication, including use of listening skills and by accessing the appropriate chain of command
- Prior experience working in a medical practice (internship, 1-2 years experience)
- Excellent written/verbal communication skills in both Spanish and English
- Excellent work ethic, time management and customer service skills
- Experience working in a high traffic office environment, seamlessly switching tasks without leaving any priority unattended
- Proven working experience in a front office handling receptionist responsibilities
- Computer skills including working knowledge of Microsoft Outlook, Excel and Word-
How to write Bilingual Receptionist Resume
Bilingual Receptionist role is responsible for microsoft, administrative, customer, immigration, finance, credit, training, security, research, insurance.
To write great resume for bilingual receptionist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Bilingual Receptionist Resume
The section contact information is important in your bilingual receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Bilingual Receptionist Resume
The section work experience is an essential part of your bilingual receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous bilingual receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular bilingual receptionist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Bilingual Receptionist resume experience can include:
- Seeks validation of knowledge base, quality, decision-making and skill level byactively questioning when necessary
- Oral and written communication skills using correct grammar and spelling
- Provide on-site client service support to the AHS-Citigold Private Client segment ensuring an effective client experience is provided
- Prior experience with EMR’s, Practice Management and scheduling
- Prior experience with EMR’s
- Intermediate computer skills with proficiency in Microsoft Office and Outlook 365
Education on a Bilingual Receptionist Resume
Make sure to make education a priority on your bilingual receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your bilingual receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Bilingual Receptionist Resume
When listing skills on your bilingual receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical bilingual receptionist skills:
- Excellent interpersonal and communication skills, both verbal and written skills
- Utilizes effective listening skills to recognize and communicate issues to management including trends and anomalies
- Solid communication skills both written and verbal
- Strong verbal and written communication skills to deal with internal and external contacts
- MS Office skills, listening, professionalism
- Prior experience working in a medical practice
List of Typical Experience For a Bilingual Receptionist Resume
1
Experience For IPB Bilingual Greeter / Receptionist Resume
- Demonstrates an awareness of and sensitivity for resident's rights in all interfaces with residents and family members
- Provides feedback and insight to Center Administration with regard to patient experience, schedules, and office environments
- Taking messages, responding to general questions and referral for all prospects and clients within the scope of the Branch reception area
- Ordering office supplies when inventory is low
- Maintaining Microsoft Excel data base or Excel work files
- Knowledge of general office procedures; including filing, typing, copying, faxing,
2
Experience For Bilingual Medical Receptionist Team Leader Resume
- Bilingual Receptionist is responsible for answering phones, greeting guests, coordinating and scheduling conference rooms
- Provide clerical support by copying, filing and performing data entry
- Provide clerical support: data entry, word processing, filing, mailing projects
- Cheque logging and stamping for Finance
- Welcome visitors/clients upon entry to the facility including issuing visitors' badges
- Answer all incoming calls ensuring limited or uninterrupted telephone coverage
- Receive incoming calls and/or transfer calls as appropriate, ensuring that a concise message is taken and immediately disseminated to the appropriate party
- Maintain log(s) for both incoming and outgoing packages and deliveries
3
Experience For Bilingual Medical Receptionist Resume
- Responsible for meeting/greeting customers, employees, vendors, and visitors upon arrival
- Could require occasional travel to NC for training of employees and/or conduct safety training at designated location
- Assist with building and maintaining files
- Organize and plan record keeping and filing systems for the work area
- Answer and direct incoming calls during business hours
- Assist with daily or weekly reports to management including some basic graphing in Excel
- Assist employees with preparing and organizing expense reports
- Greet clients and visitors in a professional manner by offering them refreshments, and informing the appropriate staff of their arrival
4
Experience For Medical Receptionist Bilingual Resume
- Successful completion of criminal background check, driver’s license check, and drug screening
- Costumer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience
- Demonstrates positivecustomer service when performing the role of Receptionist, with residents,family members, facility staff and medical staff
- Displays flexibility, team spirit, compassion, respect, honesty politeness and accountability when dealing with residents, family members and facility staff
- Answers multi-line phone system in professional and courteous manner, directing all calls appropriately
5
Experience For Aus-receptionist Bilingual DL On I West Area Resume
- Assists all customers, vendors and visitors at window to guide them to the person, department or information they are requesting
- Responsible for the daily verification of all shipments to the posting report
- Files the manifests, processes and send FedEx shipments, assist with other department filing and administrative needs when necessary
- Maintain a thorough working knowledge of KIPP Houston and respond to inquiries from the public
- Processes mail; opens, sorts and distributes correspondence, including faxes and email
- Assist with fundraising activities for social committee and United Way
6
Experience For Cac-bilingual Creole / English Receptionist Resume
- Expresses initial greeting at the front desk
- Act as the back for the Administrative Coordinator in his or her absence to include preparing the facility to open
- Provides administrative support for building service group and special events
- Schedule candidates and employees for OSHA, MSHA, and client specific training
- The Receptionist generates various reports using Excel
- The Receptionist is in charge of ordering supplies for the office
- The Receptionist assists Human Resources with the on-boarding process for new employees
- Sort and deliver incoming office mail
7
Experience For Receptionist Bilingual English Resume
- Efficiently juggle multiple tasks while maintaining a high level of accuracy and professionalism
- Preparation, processing and data management of inbound and outbound mail
- Receive and sort all deliveries received via mail and courier services
- Runs sales reports for customers upon request to support customer audits
- Runs sales reports for State as needed for audits
- Sort mail and route to appropriate person or department
- File all return check notifications in binder when complete
8
Experience For Receptionist Bilingual English / Spanish Resume
- Fax statements to customers
- Knowledgeable in enrollment requirements and processes and performs enrollment functions
- Healthcare insurance knowledge is REQUIRED!
- Proficient in Microsoft Office Word, Excel, PP
- Exercise judgment and independence to provide services necessary to meet the patient and their family’s/guests’ needs
- Professionally and courteously receive all telephone calls
- Direct phone calls to the appropriate employee
- Maintain accurate and complete sign-in/sign-out procedures for visitors
9
Experience For Bilingual Receptionist, BMO Life Assurance Resume
- Schedules transportation for patient appointments and communicates pro-actively with the Transportation department and other outside transportation vendors for the timely delivery of patients
- Operates the incoming phone calls to the medical office in a thorough and timely manner, documenting telephonic encounters, gathering patient information, and resolving issues
- Collaborates closely with inter-departments and specific corporate departments, ensuring that patient data integrity is maintained and services are provided
- Complies with regulatory agency guidelines and HIPPA protocols, and follows organizational procedures and expectations
- Performs other assignments and projects as assigned by Administration
- Schedules appointments and assists with Patient checkout
- Handles personal, confidential and sensitive information of patients
10
Experience For Bilingual Dental Receptionist Resume
- Responsible for access card deactivation
- Check corporate fax machine and distribute faxes
- Prepare, send and receive courier packages
- Receive mail: open and date stamp where required and distribute into department mail slots
- Maintain postal machine and monitor postage balance
- Prepare expense reports for various Directors
List of Typical Skills For a Bilingual Receptionist Resume
1
Skills For IPB Bilingual Greeter / Receptionist Resume
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Prior medical reception experience
- Prior medical office environment experience
- Medical reception experience or related/applicable experience in medical office/environment
- Prior medical reception experience or very similarly related role
2
Skills For Bilingual Medical Receptionist Team Leader Resume
- Bilingual, ability to effectively communicate verbally and written in both English and French
- Project a professional image and interact effectively with all levels within and outside the organization
- Experience with Microsoft Word and Excel, internet research and proof-reading/editing
- Experience with Microsoft Excel, internet research and proof-reading/editing
- Experience in customer service facing or patient facing role
- $12/hour - $14/hour depending on experience
3
Skills For Bilingual Medical Receptionist Resume
- Experienced and knowledgeable working with Microsoft Excel, Word, Outlook and PowerPoint
- Excellent attention to detail. Ability to work with speed and accuracy while being detail oriented
- Previous experience handling a front desk
- Creole speaking strongly desired
- Customer or patient facing/services experience (non- medical/non clinical acceptable)
- Medical reception experience
4
Skills For Medical Receptionist Bilingual Resume
- Have good communications with employees on all levels
- Dependable employee with good transportation to drive longer distance to remote work location
- Organize, multitask, prioritize and work under pressure
- Experience in a Front Desk and/or Reception role
- Nonprofit or Criminal Justice agency experience
5
Skills For Aus-receptionist Bilingual DL On I West Area Resume
- 0-6 months of reception experience
- Experience with Cisco switchboard
- If experience
- Experience as a Receptionist
- Experience in receptionist work
- HR administrative experience
- Previous reception or office experience
- Provide excellent customer service to clients through phone, email, and in person
- Strong knowledge of business tools (Microsoft Word, Outlook, Excel etc)
6
Skills For Cac-bilingual Creole / English Receptionist Resume
- Secretarial or clerical experience
- Experience with Chameleon, E-Clinical Works (ECW), or EMR’s
- Front desk receptionist experience in a clinical health environment
- Experience in a clinical health environment
- Receptionist experience
- Preparing items for new hires: activating access cards; taking employee pictures, preparing nameplates, providing parking stickers
7
Skills For Receptionist Bilingual English Resume
- Receiving, reviewing, and distributing incoming mail according to specified procedures
- Copying, filing, sorting incoming mail
- Answering phone; managing company voicemail system; greeting and directing guests
- Answering telephones on incoming lines, transferring to correct individual or department
- Greeting office visitors, assisting with and ordering in house luncheons
- Managing and controlling security access cards on a daily basis. This includes tracking down cards given to visitors, temps and contractors and not returned
- Handling incoming calls and operating a switchboard
- Assisting other administrative staff with overflow work, including word processing, data entry and research as needed
- Assisting other administrative staff with support overflow work, including word processing, data entry and internet research tasks
8
Skills For Receptionist Bilingual English / Spanish Resume
- Understanding of Microsoft Office including Word and Excel
- Typing and using Microsoft Word and Microsoft Excel
- Greeting and checking in patients
- Handling of cash and taking payments
- Receiving payments and issuing receipts
- Drafting e-mails, maintain lists, monitor time keeping system and generate reports as directed
- Greeting visitors andaccepting deliveries
9
Skills For Bilingual Receptionist, BMO Life Assurance Resume
- Answering calls and making calls for missed / late appointments
- Assisting with paperwork and filing
- Registering new patients with the office
- Verifying insurance and health plans
- Educating patients on benefit plan and eligibility information
- Communicating with the patients via phone, email, and in person
10
Skills For Bilingual Dental Receptionist Resume
- Providing adhoc administrative support and assist with projects as required
- Arriving patients in the online appointment scheduler
- Answering multiline phone system
- Maintaining office directories
- Posting daily service charges
- Setting candidates up with computerized assessments
- Completing employment authorization renewals under supervision
- Scheduling new patients
- Making new appointments
List of Typical Responsibilities For a Bilingual Receptionist Resume
1
Responsibilities For IPB Bilingual Greeter / Receptionist Resume
- Assist supervisor with the preparation of materials for large mailings, along with assembling packages
- Bilingual English/Spanish-professional fluent levels needed in both, without requiring translation or assistance
- Bilingual English/Spanish OR English/Russian OR English/Polish-professional fluent levels needed in both, without requiring translation or assistance
- Greet and direct all visitors including vendors, clients and customers
- Prepare catering orders
- Work as a "one man show" ensuring the needs of the front office always run smoothly and efficiently
- Provide polite and courteous customer service to incoming guests
- Assist Account payable department with scanning and data input of batch payables for electronic transfer to corporate
2
Responsibilities For Bilingual Medical Receptionist Team Leader Resume
- Open and close reception, and is responsible for locking doors at the end of the day
- Receive, announce or direct visitors as required to meet their needs – providing fast, efficient and friendly service
- Notify staff when scheduled appointments arrive
- Provide information and referrals to program clients
- Process, sort and distribute mail
- Relieve Administrative Coordinator for scheduled break periods
- Responsible for answering and directing incoming calls to company switchboard and greeting all company visitors in a timely, business-like, and courteous manner providing direction to the appropriate resource for support
- Administrator for Guest Wi-Fi access at Florenceville Main Office
3
Responsibilities For Bilingual Medical Receptionist Resume
- Book and coordinate office/workspace for visitors
- Publish funeral announcements and coordinate flower/plant arrangements on behalf of the company
- Maintain bulletin boards on 1st, 2nd and 3rd floor
- Two-year certificate from College in Business Administration or related office management area
- Greet visitors and applications, assisted as needed
- The Receptionist greets guests and answer phones (relatively light traffic)
4
Responsibilities For Medical Receptionist Bilingual Resume
- Create and edit correspondence, files, and indices
- Responsible for contents of New York Office Intranet Page
- Bilingual Receptionist is responsible for travel arrangements and reservations
- Be the first point of contact for current and potential clients
- Perform data entry tasks efficiently in multiple programs
- Organize and manage large amounts of files, tasks, schedules, and information
5
Responsibilities For Aus-receptionist Bilingual DL On I West Area Resume
- Greet and assist customers and clients
- Customer Service for all prospects and clients within the scope of the Branch reception area. This is inclusive of initial and on-going client interactions via electronic, phone or in-person communications
- Completing intake applications, assessing financial eligibility and setting appointments under the direction of department supervisors, general administrative support of staff involving customer service and file administration needs
- Translation services for client support as requested
- Data input to various databases and MS applications. Provides report distribution support as needed
6
Responsibilities For Cac-bilingual Creole / English Receptionist Resume
- Work with volunteers and make them feel welcome
- Work in a relaxed office environment where delegation and ability to work with little supervision is important
- Serve as a backup for SSR/RMA and assist producer (FA/RM)
- Assist in administrative and operation support
- Knowledge and proficiency of all systems
- Serve as backup to SSR/RMA on-boarding New Accounts/Maintenance. Gather and process new account and KYC documentation as well as maintain existing client information
- Follow up on all operational requests and transactions to ensure timely completion
- Order front office supplies and keep inventory of stock
7
Responsibilities For Receptionist Bilingual English Resume
- Update calendars and schedule meetings
- Read and write Spanish and English
- Works well with various types of personalities
- Multi-task and juggle multiple requests
- Ability work both independently and within a team
8
Responsibilities For Receptionist Bilingual English / Spanish Resume
- Proficient in Word, Excel, Lotus Notes and Internet applications
- Fully bilingual in Spanish and English (written/oral)
- Proficient in MS Word, Excel, Outlook, and Power Point
- Multi-task and take verbal and written instruction
- Bilingual (English & Spanish) is a desired
- Manage/maintain phone changes/spares
9
Responsibilities For Bilingual Receptionist, BMO Life Assurance Resume
- Provide concierge services as needed
- Bilingual Receptionist is responsible for calendar management for the office
- Assist with data entry and reports
- Advancement opportunities based on ability
- Secondary Education Diploma or GED
- Ensure completion of paperwork, sign-in and security procedures
- Internal mail distribution
10
Responsibilities For Bilingual Dental Receptionist Resume
- Update telephone lists
- Business Card requests
- Data Entry / 10Key
- Research internet for travel reservations, hotels, cars, and airlines
- Ensure all clients and visitors are recorded in the Guest Sign-in Book
- Manage the inbound telephone calls and refer as required based on the customer need – some judgement is required to understand and refer customers appropriately
- Pleasant telephone voice for incoming calls
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