Box Office Assistant Resume Sample
Marjolaine Moen
6932 Emerson Vista,
San Francisco,
CA
+1 (555) 926 7819
Work Experience
Assistant Manager, Box Office
06/2017
-
PRESENT
Chicago, IL
- Effectively run night of show operations for the Box Office
- Workplace can have moderate to high stress levels
- Maintain all events at Warner Theatre (holds / internal buys / pre & onsale, etc)
- Copies, cuts and sells tickets for all drama and music performances
- Monitors and tracks tickets sold for performances
- Operates a variety of office equipment, such as a personal computer, printer, photocopier, facsimile, scanner, or calculator. Progressively utilizes the features of one or more standard business software packages up to the following skill level
- Word Processing: Inputs and edits standard text for routine correspondence and reports
- Spreadsheets: Inputs and updates data to established spreadsheets
Box Office Assistant Manager
09/2011
-
03/2017
San Francisco, CA
- Pro-actively contributing to the maintenance of good relationships with external promoters and event staff, to ensure the smooth running of events within the venue
- Provide a high level of customer service at all times to both customers and clients
- Adhere, communicate and reinforce AEG’s policies and procedures as well as policies and procedures specific to the Nassau Coliseum property
- Prior experience working in a box office, preferably with sporting events, concerts, and game management and production
- To ensure the venue’s promotional materials (posters and flyers) are in date, tidy and replaced where necessary
- Sell and distribute tickets to Juilliard events in multiple venues, using ticketing software
- Assist with membership/donor ticket fulfillment
Box Office Assistant
02/2006
-
08/2011
New York, NY
- Answers phones; taking messages or redirecting callers as needed
- Maintains and files department documents
- Minimal physical effort is required
- Maintain all events at The Wiltern (holds / internal buys / pre & onsale, etc)
- To be aware of the details of all shows at the venue and be able to communicate the information to customers as and when requested.
- Coordinates with Business Manager’s Assistant with scheduling for concessions and door staff
- To assist in the coordination of all Islington Box Office and Ticketing activities
- To act as receptionist for the venue
Education
National University - Fresno Campus
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Basic computer skills, especially Microsoft Word, Excel and Outlook
- Data entry accuracy and customer service skills are essential
- Box office experience including use of ticketing software
- Training (event/non event employees)
- Assist with personnel hiring, evaluation, training, discipline, scheduling, payroll, and supervision
- Responsible for opening and closing box office, overseeing staff, reports and cash-outs
- Ensures daily tasks such as going to the bank and retrieving the mail get completed
How to write Box Office Assistant Resume
Box Office Assistant role is responsible for software, basic, training, database, events, auditing, customer, microsoft, outlook, excel.
To write great resume for box office assistant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Box Office Assistant Resume
The section contact information is important in your box office assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Box Office Assistant Resume
The section work experience is an essential part of your box office assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous box office assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular box office assistant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Box Office Assistant resume experience can include:
- Ticket processing and mailing as needed
- Handle customer service inquiries and resolve ticketing/online problems
- Is responsible for all front-of-house activities during performances
- Assist customers with ticket purchase using Best Buy Theater ticket software of choice
- Understand and maintain awareness of the entire Juilliard performance schedule
- Provide information to both the public and the Juilliard community about performances
Education on a Box Office Assistant Resume
Make sure to make education a priority on your box office assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your box office assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Box Office Assistant Resume
When listing skills on your box office assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical box office assistant skills:
- Excellent phone skills and ability to deal courteously with the public required
- High level of IT skills to manage and maintain ‘at ticket sales’ operation, including Web Sales
- Previous experience working in a box office or venue
- Attend and contribute to various meetings, including weekly marketing meeting
- Assists in selling tickets for performance and events, auditing each production run and depositing funds daily
- Assist with personnel training, scheduling, and supervision
List of Typical Skills For a Box Office Assistant Resume
1
Skills For Assistant Spv, Box Office Resume
- Handles all aspects of box office customer service including processing patron ticket requests made by mail, phone and through the Tix website
- Oversee daily printing/mailing
- Daytime hours during the week required
- Working the box office window during normal hours of operation as well as assisting the Manager with comp tickets, paper tickets, show builds, and any other needed tasks
- To ensure the smooth running of the venue Box Office
- Build events and assist with database maintenance in AXS Ticketing System
- Availability to work flexible hours with frequent evenings and weekends required
2
Skills For Office Assistant, Box RND Resume
- Serves as manager on duty for Hop films and performances and as such is responsible for the smooth operation of all aspects of the Box office operation
- Trains new students on the ticketing system and selling tickets and assists in their ongoing supervision including successfully communicating how Box Office procedures intersect with Hop policies
- Provides information about and sells tickets to Hopkins Center functions and events in response to over-the-counter, telephone and mail order requests including troubleshooting (via phone or in person) patron’s problems with the online purchasing process
- Monitors Hop Box Office email account, answering emails from patrons, Hop Directors and staff in a timely and professional manner
- Operates an automated information and ticketing system and a DA$H terminal to complete and record the transactions while ensuring confidentiality of patron information
3
Skills For Office Assistant, Box BND Resume
- Queries the automated system to access current and historical data and provides reports as requested by Hop leadership. Following Box Office policy and procedure, accesses the system to provide information requested by patrons regarding their ticket purchases and resolves customer problems, e.g. lost tickets, ticket exchanges, etc
- Prior box office experience
- Serves as a source of general information on Hopkins Center, on-campus, and other events of interest in the local area
- Proficiency in Microsoft Office applications such as Outlook, Word, Excel and PowerPoint
- Self-motivation and ability to take initiative
4
Skills For Box Office & Marketing Assistant Resume
- Interest or involvement in arts and/or theatre
- To ensure that all events are set up accurately and run smoothly
- Liaise with the venue staff and promoters to pass on all relevant sales figures and show information as needed
- All financial information including credit card receipts, signed collections vouchers and all unused/void tickets to be kept for a period of 3 years and to be made accessible to Ticketweb staff as required
- Be aware of current tickets sales and target publicity accordingly and in line with the General Manager’s wishes to support and work with Academy Events, MM and external promoters
5
Skills For Assistant Manager, Box Office Resume
- Able to work flexible and unsocial hours including evenings, nights, weekends, bank holidays, Christmas Eve and New Year’s Eve
- Flexible and positive ‘can do’ approach
- Interest in music/knowledge of local music scene
- Assist with general administrative tasks and assignments
- Work box office some nights/days of performances in addition to regular office hours
- Interact with the public courteously and efficiently, especially with senior citizens and students
6
Skills For Assistant, Box Office Resume
- Background in the arts, preferably with knowledge of classical music
- Availability to work nights and weekends in addition to regular office hours
- Interact positively and communicate effectively internally with ticketing staff, GM, talent bookers, marketing, venue guests, ticketing providers, artist, record labels, fan clubs, and tour managers as needed
- Create, maintain, modify, and manage all ticketed events in a computerized environment
- Administer ticketing initiatives including, but not limited to, auctions, fan club sales, presales, sponsorship programs, promotional offers, VIP packages, platinum, and dynamic pricing
7
Skills For Box Office Assistant Manager Resume
- Serve as both the house manager and assistant patron services manager for theatre or venue
- Supervises, recruits, trains, and schedules all volunteer staff
- Manage all ticket operations for Women’s Gymnastics & Women’s Volleyball
- Manage daily office operations
- Oversee employee customer service
- Manage & setup ticket office emails
8
Skills For Seasonal Box Office Assistant Resume
- Update & manage ticket office website
- Responsible for cash transactions and confidential patron information
- Assists Box Office Coordinator with Vendini sales reports
- Supervises auxiliary box office operations at Pease Auditorium
- Work in a fast-paced environment and handle heavy workload that can present stressful situations
- Oversee office on event days
- Daily cash count
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