Business Intelligence Manager Resume Sample

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Emory Walker
9684 Stuart Inlet,  Philadelphia,  PA
+1 (555) 204 8461

Work Experience


Business Intelligence Manager
05/2018 - PRESENT
Chicago, IL
  • Work as part of a regional VRC team delivering a continuous improvement program and delivering against agreed targets for managing the region business’s exposure to risk through its engagement with vendors
  • Deploy and implement common and consistent detailed VRM Procedures to meet the requirement of the operations FIM for VRM
  • Communicate to Country Senior Management, Business Partners, SME and Procurement teams on policy compliance relating to the supply of goods and services (Including VRM, Procurement, Accounts Payable and Travel policy)
  • Maintain a conservative risk exposure to both Business and Customers within risk appetite, by delivering a structured program for the management of all Vendor risks with appropriate controls
  • Ensure that HSBC’s relationships with material high risk vendors are well managed within agreed risk appetite and do not expose HSBC to undue risk
  • Develop and promote training and awareness to Business Partners , SME and Procurements teams on vendor risk
  • Collect & analyze relevant pieces of customer information
  • Cross-check internal and external information sources
  • Ensure adoption of consistent process/methodologies/source data (modelling, assumptions, use of external data sources)
Senior Business Intelligence Manager
03/2014 - 11/2017
New York, NY
  • Determine the customer’s lifecycle and value to the organization
  • Integrate internal / external customer level data to measure / track customer value and buying behavior (e.g. Recency, frequency, LTV)
  • Proactively identify actions to capture value (i.e. Retain, develop and acquire)
  • Establish intuitive reporting methodologies, perform ad-hoc market analysis as required to support strategy and analyze performance
  • To allow management to drive sales force activities
  • To maximize revenue opportunities via detailed customer knowledge
  • Liaise between Sales and Marketing, as a central coordination function, to ensure sales agent activity is directed towards areas of maximum profitable revenue
International Business Intelligence Manager
07/2007 - 10/2013
Detroit, MI
  • Continuously produce actionable information for, both, Sales & Marketing in support of Retain, Develop and Acquire initiatives
  • Assist Marketing in preparation of customer lists for campaigning, ensure appropriate customer segmentation, and validate campaign offerings
  • Help sales prioritize target groups for customer reactivation activities based on predefined criteria (e.g. Recency, Credit status…)
  • Support Sales in customer acquisition through targeting prospects via segmentation techniques and Hunting campaign generation
  • Define target group selection for product marketing based on specified criteria
  • Build and develop product use models
  • Continuously produce actionable information for Product team in support of Conversion, Engagement and Retention

Education


Washington Adventist University
2001 - 2006
Bachelor's Degree in Computer Science

Professional Skills


  • Strong verbal and written communication skills Proven in-depth analytical, problem-solving and process management skills
  • Proven experience using basic programing skills to interpret bulk data
  • Strong database and SQL skills and experience building ad-hoc data sets to answer complex questions
  • Experience as a business analyst or product owner with strong project management skills
  • Effectively handle multiple tasks; strong follow- through skills
  • Very strong at Programming skills and high experience in Business intelligence tools – both ETL and Dashboard Reporting
  • Excellent verbal and written communication skills with proven ability to communicate with business and technical audiences at all levels

How to write Business Intelligence Manager Resume

Business Intelligence Manager role is responsible for analytical, business, technical, excel, advanced, sql, interpersonal, database, presentation, software.
To write great resume for business intelligence manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Intelligence Manager Resume

The section contact information is important in your business intelligence manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Intelligence Manager Resume

The section work experience is an essential part of your business intelligence manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business intelligence manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business intelligence manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Business Intelligence Manager resume experience can include:

  • Excellent communication skills - able to establish and maintain effective working relationships with a wide range of stakeholders
  • Be able to lead in pier to pier and cross functional teams by being a great leader and having highly effective influencing skills
  • Proven successful IT Project Management experience including supervisory experience
  • Excellent people management skills for directing work of staff
  • Good stakeholder management and relationship building skills
  • Relationship-building experience / skills

Education on a Business Intelligence Manager Resume

Make sure to make education a priority on your business intelligence manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business intelligence manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Intelligence Manager Resume

When listing skills on your business intelligence manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical business intelligence manager skills:

  • Strong written and oral communication skills including executive level presentation skills
  • Strong business intelligence and data analysis skills with proven ability that has resulted in scalable and actionable reporting solutions
  • Solid and demonstrable commercial acumen together with excellent communication skills
  • Strong communication skills and ability to build strong cross-functional relationships
  • Manage end-to-end Platform & Infrastructure requests; can execute requests with strong attention to detail and strong time-management skills
  • Some strong programming skills combined with a keen interest in acquiring an advanced knowledge of SQL (including Oracle and Redshift)

List of Typical Experience For a Business Intelligence Manager Resume

1

Experience For Senior Business Intelligence Manager Resume

  • Advanced communication skills and a flexible customer service attitude, along with providing a strong attention to detail
  • + Excellent written, interpersonal and presentation skills. Ability to convey technology and business value propositions to senior management
  • Strong Excel and Access skills VBA
  • Through strong data visualization and presentation skills, deliver complex analytical findings to a non-technical audience
  • Solid communication skills and a team player
2

Experience For IT Business Intelligence Manager Resume

  • Experience developing solid engagements and partnerships with business partners
  • Skilled in making effective and persuasive speeches and presentations on complex topics to top management, public groups, and boards of directors
  • Strong reporting and data management experience
  • Strong experience using Microsoft Office
  • With peers, prioritize the use of limited 2017 CapEx dollars to maximize spend effectiveness long-term deliverables
3

Experience For International Business Intelligence Manager Resume

  • + Ability to work effectively in a matrix organisation andambiguous work environment
  • Effectively lead and/or facilitate a team of professionals from within and/or outside the department
  • Relational database and SQL skills in Oracle, SQL Server, DB2 or other database platform
  • Collating, reviewing and challenging individual business returns to provide insightful, consolidated communications and presentations
  • Presenting information and insights through effective and comprehensive reports and visualizations
  • Prioritising team workload for maximum impact and efficiency of use
4

Experience For Business Intelligence Manager Europe Resume

  • Understanding of Call Centre Telephony Platforms e.g. Avaya\Genesis VDN, Skill and Agent calculations (variables and aggregations)
  • Leveraging first-hand call center experience to act as SME for conversational UI/UX developers
  • Utilising a range of internal and external MI to assess business performance and effectiveness
  • Understanding of relational database concepts and a demonstrated ability to comprehend complex technical systems and/or processes
  • Evaluate current PSC reporting environment and make recommendations regarding consolidating, refining and/or eliminating redundant reporting efforts
  • Experience in financial modelling and reporting, designing and implementing end user applications and working with big data
5

Experience For Public Sector Business Intelligence Manager Resume

  • BI experience...designing, developing, testing and implementing reporting and analytics solutions
  • Experience analyzing complex data, preparing reports, and presenting findings to multiple stakeholders
  • Experience analyzing data, preparing reports, and presenting findings to multiple stakeholders
  • Experience with different BI reporting tool, including administration, modeling, and development
  • Experience in evaluating and implementing new technologies in support of data analytics and reporting
  • Experience creating and defining business projects and setting expectations
  • Five or more years of experience in presenting to an executive audience, running analytical projects and handling group meetings
6

Experience For Market & Business Intelligence Manager Resume

  • Skilled in reading, analyzing and interpreting the most complex documents
  • Experience in capturing relevant information systematically, analyzing statistical data and identifying key issues patterns and trends
  • Direct experience with analytics, reporting, data mining, advanced analytical modeling, and data visualization
  • Experience with mining and modeling large data sets and applying advanced analytics methods
  • Hands-on experience working with very large datasets, deep understanding of data analytics, data science, warehousing, data integration and visualization tools
  • Proven success in supporting end customers, leading sessions to gather requirements, and providing consultative solutions to solve business problems
7

Experience For VP Risk Modeling & Business Intelligence Manager Resume

  • Strong knowledge of data modeling and processes - including forecasting
  • Relevant experience in a business intelligence role, including data warehousing and business intelligence tools, techniques and technology
  • Experience in business analysis, planning and marketing research
  • Experience in data governance and setting error detection reporting and procedure
  • Drive the BI roadmap, prioritizing long-term and short-term initiatives that are aimed at driving -our business’ bottom line
  • Improvements to existing integrations using latest proven technologies and methods where applicable
  • Experience in working with large complex data systems to aggregate, organize, and preparing data for use in business analysis
  • Experience in dimensional modeling, ETL development, and data warehousing techniques
8

Experience For Integrated Business Intelligence Manager Resume

  • Strong understanding of Business Intelligence Infrastructure processes with extreme passion for using data to uncover insights and drive business performance
  • Partners with the business to ensure solutions deliver business value, including effective training and deployment of solution to PetChems business”
  • Experience in effecting change and influencing others
  • Three or more years of business planning/performance management experience from a revenue perspective or in developing business cases
  • Experience in the Telecom Industry including but not limited to Marketing Strategy roles in Cable, VOIP, Cable and Internet services
  • Experience installing SharePoint and deploying custom SharePoint solutions (webparts, sites, and features)
  • Experience working with data systems and reporting tools in a higher education environment
9

Experience For TTS Business Intelligence Manager Resume

  • Experience in data mining using databases in an environment with complex data sets
  • Experience with one or more data mining/ modeling tools: R, Python, MySQL, Salesforce.com, data visualization tools in a software organization
  • Skilled in applying principles of logical or scientific thinking to business problems
  • Experience with applying statistical methods to sales data (e.g., algorithms, modeling,
  • Experience writing speeches and articles using original or innovative techniques or
  • Leadership experience managing multiple level of employees (i.e. leading contributors and managers)
10

Experience For Business Intelligence Manager Resume

  • Experience with at least one scripting/programming language
  • Experience with educational research data modeling and data mining required
  • Experience in creating an end-to-end Business Intelligence solutions using Tableau, Hana, Hadoop, Oracle, SQL, PLSQL
  • Experience working in a fast-moving, complex business with high volatility
  • Experience in interpreting and generating insights from the data

List of Typical Skills For a Business Intelligence Manager Resume

1

Skills For Senior Business Intelligence Manager Resume

  • Strong database query and advanced reporting skills
  • Able to effectively operate in a fast-paced and changing market environment
  • Strong interpersonal and problem solving skills; capable in conflict resolution
  • Strong verbal and written communication, and technical writing skills
  • Proven experience in report development, as well as reporting rationalization, consolidation and automation
  • Good problem-solving skills and ability to persevere in the face of setbacks if these arise
2

Skills For IT Business Intelligence Manager Resume

  • Use strong, detailed analytical skills as well as business acumen to provide data and analysis to assist in solving complex business problems
  • Strong programming skills and ability to utilize a variety of data/analytic software languages/tools (e.g., SQL, Oracle, JIRA, SAS, etc.)
  • Desirable to have strong organizational and project management skills
  • Strong and persuasive communication skills; ability to influence and drive behavior changes
  • Strong organization and time management skills; highly efficient
  • Strong analytical skills; able to look at data trends and recommend solutions for commercial challenges
  • Strong analytics skills and ability to present information and opportunities to stakeholders across multiple levels of management in BP
  • Strong BI solution architectural, design, data modeling and implementation skills
  • Demonstrate hands-on development skills using Informatica/OBIEE
3

Skills For International Business Intelligence Manager Resume

  • Excellent influencing skills , with the ability to manage multiple stakeholders and can drive innovation
  • Operate effectively in fast-paced, data-intensive environment
  • Strong project management skills and ability to influence others
  • Clear communicator with excellent interpersonal skills, and confident presenting recommendations to senior stakeholders
  • Advances programing skills and experience mentoring others on techniques
4

Skills For Business Intelligence Manager Europe Resume

  • Excellent data mining and analytical skills
  • Strong project management and leadership skills including the ability to plan, organize, and control activities
  • Superior analytical skills with a solid business foundation (especially in the marketing area); expert level with Microsoft Excel
  • Experience in SQL, Data modeling, Data analysis skills
  • Excellent communication, coaching & project management skills
  • Strong problem solving and analytical skills is essential
  • Strong ability to work effectively within a team, in a matrix management , in a co-promotion
5

Skills For Public Sector Business Intelligence Manager Resume

  • Excellent communication skills, with the ability to translate complex financial information in a non-technical manner
  • Strong executive communication (written, verbal) skills with ability to cater presentation to various levels of management
  • Attention to detail with strong accuracy and analytical skills and demonstrably business process driven
  • Strong attention to detail and able to perform multiple tasks effectively
  • Extremely strong numeracy skills
  • A hands-on leader with strong relationship development and interpersonal skills who can command respect and confidence from all stakeholders
6

Skills For Market & Business Intelligence Manager Resume

  • Working experience in a technical role within Business Intelligence. Including direct, personal experience working with data and reporting
  • Proven experience of developing and implementing online/offline marketing campaigns and successful track record in heading projects to success
  • Stakeholder management skills - including building and influencing relationships
  • Solid knowledge of and experience related to report development, automation, data consumption and warehousing (using SAS, Hadoop, SQL, etc.)
  • Expert level understanding of data architecture with demonstrated experience in bridging business requirement and technical development
  • Work effectively with customer contacts to define reporting requirements and develop reporting content with IBM Cognos
  • Prior experience working in or with marketing technologies
  • Prior experience working on global projects, or in an international setting
7

Skills For VP Risk Modeling & Business Intelligence Manager Resume

  • Demonstrated experience creating dashboards in business intelligence and analytics tools including Tableau, OBIEE, Visier or other similar tools
  • Utilize consultation skills to support collaboration with internal customers to improve service and bring additional value to the CU community; and
  • Relevant Support Engineer leadership experience and experience with ETL, data modeling, and business intelligence architectures
  • Top notch analytical and problem solving skills
  • Demonstrated experience managing complex projects across a large organizational structure
  • Comfortable working within a fast-paced environment and willingness to learn new skills and apply these to current business issues
8

Skills For Integrated Business Intelligence Manager Resume

  • Introduce and ensure rigorous compliance to team processes that are predicated on effective and efficient working and excellent customer service
  • Strong planning and control discipline, ability to manage multiple priorities
  • Demonstrate strong operational management, including business discipline and process optimization
  • Shows advanced knowledge and skills in design and relational concepts of databases/data warehousing for BI applications
  • Mentor diverse team members on the technology development standards and customer engagement skills
9

Skills For TTS Business Intelligence Manager Resume

  • Manage technical people and processes effectively
  • Interact with all management levels effectively
  • Communicate effectively with team members, peers, and senior management
  • Ensure appropriate quarterly performance conversations take place to effectively develop and retain talent to meet current and future business needs
  • Run queries to troubleshoot, create reports / presentations and provide system analysis skills
  • Work effectively in a fast-paced, customer service environment
10

Skills For Business Intelligence Manager Resume

  • Proven experience with Project Management and Business Analysis is required
  • Communicate effectively and tactfully, in person and in writing, to a variety of audiences including technical, professional, and executive teams
  • Deep analytical and critical thinking skills with the ability to make recommendations to senior leadership
  • Project management skills and ability to understand and apply the software development lifecycle
  • Solid experience in journalism and/or in enhanced due diligence in a role related to the key responsibilities and accountabilities detailed above
  • Coaching staff to elevate their professional proficiency in both hard and soft skills
  • Direct supervisory experience with BI teams and complex project lead experience

List of Typical Responsibilities For a Business Intelligence Manager Resume

1

Responsibilities For Senior Business Intelligence Manager Resume

  • Strong written and verbal communication skills (in French and English); ability to frame issues and present to business stakeholders
  • Excellent communication skills to explain complex topics clearly and succinctly to technical and non-technical audiences
  • Effective communication skills required to present information to a diverse audience
  • Strong data infrastructure development experience, including data warehousing, standing up a data lake, and/or creating a virtual data warehouse
  • Prior experience in managing and building out high performing teams is highly desired
  • Prior experience leading teams (direct reports)
  • Key team player with outstanding analytical skills to interpret data from multiple sources and identify opportunities to improve our applications
2

Responsibilities For IT Business Intelligence Manager Resume

  • Prior experience in Database Administration in SQL server
  • Communicate effectively with colleagues by distributing the relevance of the analyses provided
  • 5 yrs + experience in Consumer Package Goods (CPG) industry business insights, research and analytics
  • Act as the liaison to our IT partners to ensure that data structure and quality effectively support the near- and long-term strategic goals of Nordstrom.com
  • Organize and drive successful completion of data insight initiatives through effective management of resources and effective collaboration with stakeholders
  • Multi-disciplinary experience in design, customer experience or innovation
  • Excellent Power Point Presentation experience
3

Responsibilities For International Business Intelligence Manager Resume

  • Experience in data analytics application development and behavior/predictive analysis experience
  • Professional experience in business intelligence, product management and/or financial analysis with approximately 5+ years experience
  • Experience on enterprise level BI / DW projects, demonstrated capability to catch the business requirement quickly
  • Prior data management experience
  • Effectively recognise individual and team accomplishments
4

Responsibilities For Business Intelligence Manager Europe Resume

  • Experience developing reporting dashboard interfaces or documenting the functional specs for reporting dashboard interface development would be useful
  • Collaborative, yet willing to challenge views. A team player with a reputation for building strong teams and promoting capable individuals
  • A passion for gaming and a strong understanding of free-to-play mechanics in games is necessary
  • Key role in providing the data and analytics needed to improve campaign efficiency and effectiveness across all marketing efforts
  • Experience with leading and driving Agile and Scrum
  • Detail-oriented, organized, and capable of prioritizing workload to complete multiple tasks while meeting aggressive deadlines
  • Experience writing performing statistical analysis (e.g. in R, SPSS, or Stata)
  • Experience analyzing complex business problems and synthesizing large data sets to yield actionable recommendations
  • Solid understanding of Tableau and the types of data and coding required to develop dashboards & reports
5

Responsibilities For Public Sector Business Intelligence Manager Resume

  • Experience of dealing with challenging stakeholders and processes
  • Experience of successfully managing a challenging workload
  • Strong understanding of the Microsoft BI Stack including SSIS, SSRS, SSAS, SharePoint, & related technology
  • Experience in working in technically complex environments and politically challenging environments
  • Experience building and maintaining a solution to collect, store, and organize data for analytics
6

Responsibilities For Market & Business Intelligence Manager Resume

  • A passion for developing people and building a strong team
  • Adept at managing priorities through tight timelines with judicious use of resources in a constantly evolving setup
  • Experience with statistical or scientific programming using common software (R, Python)
  • Has a strong understanding of data management, reporting practices and technologies (data warehouse, SQL, Excel, PowerPivot,, etc)
  • Experience conducting staff training with respect to data governance and practices also useful
  • Experience architecting business intelligence systems and solutions
  • Extensive experience with data warehousing principles and methodologies
  • Experience as a Business Analyst within sales & marketing in Pharmaceutical or Healthcare business
  • Three or more years’ experience in Business Intelligence, Business Analytics and/or Sales Forecasting
7

Responsibilities For VP Risk Modeling & Business Intelligence Manager Resume

  • Five or more years’ experience in Business Intelligence, Business Analytics and/or Sales Forecasting
  • Business intelligence, data management, data analytics, data modeling or other directly related experience
  • Professional experience statistical methods and analysis and predictive modeling
  • Experience working with data in analytical systems
  • Experience leading an analytics based team
  • Experience writing ETL scripts
  • Experience leading complex analysis projects
8

Responsibilities For Integrated Business Intelligence Manager Resume

  • Experience developing in Tableau; Tableau certification is preferable
  • Extensive experience using data visualisation tools. Ideally, Tableau or Looker
  • Business or technical consulting experience
  • Significant experience managing a business intelligence function
  • Experience working with source systems, ETL tools and SQL processes to understand/build/debug the sources of visualisation data
  • Experience with development and using an Agile SLDC
  • Strong Business Intelligence background (5+ years working in Business Intelligence)
  • Related experience in business intelligence, reporting and/or analytics
  • Experience wrangling production datasets in relational databases
9

Responsibilities For TTS Business Intelligence Manager Resume

  • Manage all Data/BI related IT Services and influence its demand by aligning IT portfolio with Business Units and Group’s global priorities and strategies
  • Extensive experience interacting with functional and technical management
  • Demonstrated understanding of business drivers and how business intelligence can influence strategy and results
  • Experience in technology, report delivery and data mining
  • Experience addressing complex issues with a well-balanced combination of words, charts and numbers (preferably with visualisation tools like Tableau)
  • More than 5 years related working experience
  • Data architecture and modeling experience
  • Lead by example: ensuring effective communication, support and recognition is in place
  • Experience in ETL tools, Oracle databases, PL/SQL, Environment Performance Monitoring
10

Responsibilities For Business Intelligence Manager Resume

  • Demonstrated ability to deliver business value through IT, balancing drive for continuous improvement with respect of local company culture and processes
  • Provides design and methodology recommendations to maintain effective database management focusing on data collection and analysis
  • BSc/BA in business, finance, engineering, statistics or has equivalent experience
  • Maintain strong knowledge base of the current retail store environment and strategy
  • Direct line management of two experienced Technical Business Analysts
  • Experience with SAS/R/Python or other advanced analytics tools required

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