Business Control Manager Resume Sample
Mitchell Halvorson
82955 Mueller Turnpike,
San Francisco,
CA
+1 (555) 456 0450
Work Experience
Business Control Manager
01/2017
-
PRESENT
Detroit, MI
- Years’ experience working with consumer financial products
- Facilitate completion of SOX 302 Certifications
- Own materiality assessment for unrecorded and out-of-period adjustments including communication with Business Units
- Monitor completion of balance sheet reconciliations
- Develop in depth understanding of Third Party Policy and Control Processes to advise FLU/CF and ensure adherence
- Related experience, procurement, third party policy and procedures, business controls, preferably in financial services sector
- Strong process and process control mindset: understanding of process controls and proactive monitoring to ensure adherence and minimize issues
- Lead independently while successfully managing multiple tasks and priorities
- Demonstrated ability to manage multiple project efforts simultaneously
Tts-in-business Control Manager
02/2011
-
08/2016
Philadelphia, PA
- Strong relationship management and influencing skills to gain buy-in, build consensus and resolve conflicts timely
- Integrity and honest
- Embodies a “One UD” initiative and commits to UD’s high level of integrity and company values, including compliance with all legal and ethical standards
- Fluent in English level necessary
- Experience with Business Controls, Risk, Process Design, Compliance, Product Management and/or Audit within a Business operational function (Non Tech & Ops)
- Proven experience with raising the bar on performance expectations
- 10+years of work experience
- Experience in compliance, risk or other comparable control function role
- Applies operational excellence
Senior Business Control Manager
01/2008
-
01/2011
Los Angeles, CA
- Influence and navigate stakeholders including risk, compliance and other policy owner, and business and technology teams
- Thinks strategically and applies critical thinking, but can also apply a strong attention to detail
- Experience with leading technology projects and/or implementation of new tools or processes
- Risk management and LOB/ECF experience
- Assess processes (including process mapping), identify improvements, and drive improvement execution - Process Design Experience
- Coordinates execution of FLU assessment activity and risk based assessments across one or more FLUs/CFs
- Responsible for execution of all or some components of the testing or assessments
- Provides oversight of remediation activities
- Reviewing Policies, Standards and Procedures to identify key controls
Education
Strayer University - Arlington Campus
2002 - 2007
Bachelor's Degree in Accounting
Professional Skills
- Strong written and verbal communication skills as well as influencing skills
- Prior experience working in Financial Services industry with experience leading, coordinating projects/programs and working on cross-functional teams
- Experience using analytics and critical thinking skills to develop strategies and remediate risk
- Strong interpersonal and relationship building/managing skills
- Strong analytical skills, problem solving and conceptual thinking
- Experience using analytics and critical thinking skills to develop strategies and appropriate business controls to remediate risk
- Strong interpersonal skills including stakeholder and conflict management
How to write Business Control Manager Resume
Business Control Manager role is responsible for business, interpersonal, risk, presentation, analytical, leadership, messaging, facilitation, reporting, sound.
To write great resume for business control manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Control Manager Resume
The section contact information is important in your business control manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Control Manager Resume
The section work experience is an essential part of your business control manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business control manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business control manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Control Manager resume experience can include:
- Pro-active with effective communication and relationship building skills
- Strong relationship management and influencing skills to gain buy-in, build consensus and resolve conflict timely
- Helping to drive control initiatives across Asia FSO to ensure the organization is effectively managing all its operational risks
- Proficiency using PowerPoint, Excel and reporting system skills
- Solid experience from finance (controlling, accounting or similar)
- Strong business acumen and ability to develop general understanding of FLU priorities and objectives to act with sound judgment
Education on a Business Control Manager Resume
Make sure to make education a priority on your business control manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business control manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Control Manager Resume
When listing skills on your business control manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business control manager skills:
- Strong evidence of personal initiative and outstanding verbal and written communication skills English. Swedish is highly desired
- Strong facilitation and interpersonal skills with the ability to build solid business partnerships and negotiate solutions
- Total management experience - consecutive roles not required; demonstration of strong leadership skills
- Strong time management skills and adaptability to address shifting priorities and tight deadlines
- Excellent facilitation and coordination skills; ability to guide the exchange of information and ideas in a group meeting
- Strong business partnering skills with individuals across the organization in a matrixed environment and desire to work in a fast-paced environment
List of Typical Experience For a Business Control Manager Resume
1
Experience For Tts-in-business Control Manager Resume
- Strong organizational skills with the ability to prioritize work for employees accordingly
- Meticulous and good problem solving skills with some level of business acumen
- Solid interpersonal skills, ability to communicate performance goals and objectives to team
- Strong MS Word, Excel, SharePoint, and PowerPoint skills
- Excellent inter-personal, analytical and Change Management skills
- Solid experience in controlling
- Prior operational risk, audit or compliance experience
- Developed stakeholder management skills
- Utilize analytical skills and product/technical expertise necessary to execute assigned responsibilities
2
Experience For Key Client Partner Business Control Manager Resume
- Project management/execution experience or equivalent Vendor Management Program and/or Business Continuity Experience
- Decompose and analyze complex data/information to drive timely decision making; use of statistical sampling techniques to validate data
- Previous experience leading or driving audit or regulatory issues (e.g., MRIA, MRA, Consent Orders)
- Solid Understanding of Consumer and Military Banking
- Strong knowledge of Financial Center On-boarding and Maintenance processes
- Strong analytical capability to drive root cause analysis, identify emerging risks, and escalate issues
- Anti-money laundering related experience
- Balance multiple needs, requests, goalsand shifting priorities
3
Experience For Senior Business Control Manager Resume
- Solid working knowledge of bank programs, policies, and procedures
- Quickly gain a solid understanding of various operations and support functions
- Experience in participating in projects
- Experience with Business Controls, Risk, Process Design, Compliance and/or Audit within a Business operational function (non-Tech & Ops)
- Able to work in fast-paced, multi-priority environment
- Relevant AML experience
- GBAM LOB or business controls experience
- Experience in Cash & Treasury Management
4
Experience For Cbna GCG Business Control Manager Resume
- Experience with Mortgage Servicing
- Consumer bank, operational risk and/or compliance experience
- Prior business process management knowledge in MBOD processes (Operations and/or Tech)
- Experience in Change Management, HR, Finance or Communications
- Experience in issues remediation, process design, risk management or PMO role
- Risk management and/or Line of Business, Compliance or Control, and sales support experience
- Solid knowledge of Financial Center Sales and/or Merrill Edge line of business
5
Experience For Director, Business Control Manager Resume
- Global Bank or financial institution experience
- Demonstrated ability to interact and influence with all levels of the organization
- Able to work under pressure and to strict deadlines; Ability to prioritise multiple tasks based on materiality
- Experience in Change Management, Business Controls, Business Support or Operations
- Risk management and LOB/ECF experience (with people processes
- Risk management experience
6
Experience For In Business Control Manager Resume
- Business Intellengce Experience
- Extensive experience in a Business Support role or project management function
- Governance/risk management/compliance experience
- Collaborate with key business partners and support partners to ensure the most effective risk mitigation program possible
- Leading in trouble shooting and unlocking key control / risk related issues, making sense out of ambiguity and drawing on knowledge to make sound judgements
- Driving development of process controls and performance metrics mitigation key-process risk, including monitoring performance
- Reviewing and monitoring Risk Assessment(s), Independent Testing results, Internal Audit and Exams for potential Issues, CEs or Just do it (JDIs)
- Understanding and implementing the LOB supervision and Enhanced Control Framework using Process Control Standards and firm’s Risk Framework and tools
7
Experience For Mortgage VP Business Control Manager Resume
- Completing process documentation ((Inherent risk raring, process maps, risk assessments, ect.) in adherence to the COR QA Standard requirements
- Completing process documentation (Inherent risk raring, process maps, risk assessments, ect.) in adherence to the COR QA Standard requirements
- Managing audit issue identification and remediation and handling Audit and Regulatory visits
- Staying informed of internal and external factors and industry trends affecting contract structure and strategies
- Understanding of process mapping for clarity on operational processes
- Ensuring Issues are properly aligned Enterprise Process Classification Framework (EPCF) and an ORCIT sub-process in accordance with the Issue Standard
- Identifying control deficiencies, discuss with line management, and initiate control matter recommendations in assigned test areas
- Benchmarking information security technology
- Advising on management of third-party business continuity and resiliency risk, program requirements and adherence throughout Plan, Source and Manage phases
8
Experience For Business Control Manager, Citimortgage Resume
- Working knowledge of IAM program or other highly regulated programs
- Understanding of Bank policy/standards and downstream requirements for FLUs
- Trending and Root Cause analysis
- Understanding of payments/card strategy and business model
- Liaising with dealers to ensure on-time collections and avoid overdues
- Driving remediation of control deficiencies
- Support ongoing strategic and tactical enhancement for reporting and reporting systems
- Engage with control partners to drive issues resulting from monitoring and testing activities through the issue management framework
9
Experience For In Business Control Manager Ccb Resume
- Establish and/or manage ongoing governance routines for the IAM EPO including agenda topics and participants
- Support development of enterprise fraud-related vendor process including process flows, management routines, escalation processes and reporting output
- Weekly reporting and updates – lead/participate in weekly routines covering enterprise fraud-related trends and action plan reviews
- Horizontal oversight and monitoring of issues through each status state (e.g., emerging, active, closed)
- Responsible for monitoring and reporting process performance metrics for assigned processes
10
Experience For In-business Control Manager Resume
- Manage change requests and business requirements for systematic enhancements required, communicating impacts to banking and credit partners
- Support management of waiver and Operational workaround processes, tracking key decisions and impacts to banking and credit
- Design Quality Assurance monitoring programs to identify emerging risks
- Ensure high quality and timely monthly reporting of forecast and actual results with continuous improvement of the financial reporting quality and timeliness
- Support Financial Center Operations, Regulatory Engagement, and AML teams by providing reporting and ad hoc analytics
- Drive Analytics Strategy levering new methodologies and emerging technologies
List of Typical Skills For a Business Control Manager Resume
1
Skills For Tts-in-business Control Manager Resume
- Strong skills in managing a large complex operation
- Strong Microsoft Word, Excel, Visio, SharePoint and PowerPoint skills
- Very strong communications skills and ability to communicate with individuals at all level of the organization
- Build strong partnerships and collaborate effectively with business, risk, and technology partners
- Proven analytical skills with high attention to detail and accuracy
2
Skills For Key Client Partner Business Control Manager Resume
- Strong project management, time management, communication and analytical skills
- Builds strong partnerships and collaborates effectively with business, risk, and technology partners
- Strong presentation skills-written and oral
- Prior experience interacting with Corporate Audit, Credit Review and/or Regulators
- Demonstrated experience using SAS, SQL, and Tableau
3
Skills For Senior Business Control Manager Resume
- Proven ability to demonstrate a clear vision and successful leadership on Leading Leaders level
- Prior experience working with Confidential Information
- Leadership experience in one or more of the following: financial services, audit, risk management, compliance, and/or LOB/ECF experience
- Experienced Domain experience in one or more of the following areas
- Analytic skills; ability to translate defects into broader trends
- Analytic skills; ability to translate large quantities of data for leadership consumption
- Prior knowledge and experience in Process Risk and Controls (PRC) or Issue Management
- Prior Corporate Audit, Compliance or Quality Control testing experience
4
Skills For Cbna GCG Business Control Manager Resume
- Prior experience with managing associates
- Proven ability to manage multiple priorities and deliver in a timely manner
- Prior experience with regulatory interactions, project management and/or process design
- Prior team management, development and administrative experience
- Prior experience with Laws, Rules, & Regulations with a focus on the Privacy and Information Protection environments
- Complex and holistic problem solving skills - balances logic and analysis with context
- Provide alignment of applicable laws, rules, regs, and sub part mapping to High Risk Process team; strong partnership with Compliance for accuracy/validation
- Effectively communicate cross- FLU impact
5
Skills For Director, Business Control Manager Resume
- Strong capability to use inductive and deductive logic to understand root cause and determine impact, potential outcomes, prioritization
- Helping to ensure key business continuity processes are in place and effective
- Experience in capital planning, capital management, financial budgeting and forecasting
- Proven record of communicating, interacting and influencing senior level executives
- Commercial lending experience, preferably in credit evaluation and/or underwriting
- Experience partnering to define/deliver breakthrough processes and coaching
6
Skills For In Business Control Manager Resume
- Experience in analytics, applied statistics, data mining or reporting function
- Consumer Vehicle Lending, First Mortgage or Home Equity experience; knowledge of associated regulations and governance programs
- Strong working knowledge of aligned business and FLU’s processes/practices (GBAM, CSBB or GT&O)
- Experience in data analytics & reporting
- Demonstrable experience from sales & trading in Global Markets
- Experience on cost calculation/cost analysis and standard costing advantage
7
Skills For Mortgage VP Business Control Manager Resume
- Excellent in networking and people management
- Experience in operational risk, audit, internal control, review and monitoring
- Collaborative, experienced in working with business partners to achieve goals and successful complete projects & initiatives
- Strong leadership/managerial background - Global Leadership abilities – able to manage a global team, manage virtually as well as adapting to local needs
- Maintains strong communication with leadership and technology teams to drive risk mitigating strategies
- Work closely with COE Functional Leads to deliver continuous process to enhance effectiveness and efficiency of the EPO Operating Model
- Work independently while successfully managing multiple tasks and priorities
8
Skills For Business Control Manager, Citimortgage Resume
- Technical experience or acumen
- Strong Risk Management acumen
- Experience and knowledge of applicable laws, rules and regs
- Finance/General Ledger experience related to Operational Loss Reporting
- Highly organized individual - demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
- Can quickly learn partners’ business, priorities, challenges, and goals
9
Skills For In Business Control Manager Ccb Resume
- Strong communicator (written, verbal)
- Experience in Executive level presentation development and delivery
- Build strong partnerships at the senior leader level
- AML and Economic Sanctions experience desired
- Business Control, Operational Risk and/or Compliance experience
- Previous Operational Risk and/or Compliance experience
- Experience with Third Party Risk management program
- Experience with regulatory inquiries, responses and exams
10
Skills For In-business Control Manager Resume
- Self-driven with the ability to manage competing priorities in a fast paced environment
- Experience with managing Policy and Procedure content
- Experience with Business Controls, Risk, Process Design, Compliance, and/or Audit within a business function
- Process design, risk management and control development experience
- GIS, GTO, or vendor strategy experience
- Experience with BAC Global Procurement and Third Party processes
- Experience with Bank of America Third Party Program and associated processes
- Strong Operational Risk Management acumen
- Experience with business change management
List of Typical Responsibilities For a Business Control Manager Resume
1
Responsibilities For Tts-in-business Control Manager Resume
- Validate completed CAPs in the iCAPs system prior to validation by other control and assessment functions such as Internal Audit and ORM
- Financial modelling, planning and business analysis experience, preferably within a financial services environment
- Proven ability to identify trends and themes from problems and issues and make decisions and logical conclusions from analysing facts
- Demonstrates leadership, leading through change and process improvements to deliver across LOBs and support partners
- Together with ACC responsible/Chief Accountant, secure financial and tax compliance in UDTO and good support to local business operations
2
Responsibilities For Key Client Partner Business Control Manager Resume
- Produce monthly and adhoc data and metrics reports to monitor both EPO and FLU operational metrics; Obtain validation/approvals from FLUs
- Experience with specific business intelligence tools – Tableau, MicroStrategy, SQL, SAS, etc.)
- Experience with process design and improvement
- Relevant Process Design / Control Development work experience
- Relevant AML / KYC work experience
- Experience with identity and access management (IAM) or cyber security
- Build strong relationships with applicable Global Procurement functions and support partners
- BAC Enterprise Change Framework processes and/or Project Management Lead experience
- Previous Internal Corporate Audit & External Regulator Exam and business control experience
3
Responsibilities For Senior Business Control Manager Resume
- Strong executive presence and ability to work with Leaders at varied levels
- Self-motivated and strong ability to work autonomously
- Experience in Project Management, Change Management, HR, Finance, Communications or Operations
- Experience in vendor management, compliance, or finance
- Existing Band 4
- Supporting the Head of DBIQ in managing and enhancing DBIQ’s policies, procedures and controls
- Working actively with the various involved groups in AM, GM, CIB and GTB
- Maintaining a positive team atmosphere
- Fostering global one-bank team spirit
4
Responsibilities For Cbna GCG Business Control Manager Resume
- Author self-identified audit issues and prepare documentation for the tracking, monitoring, and escalation of risk related issues to management
- Establishes operational routines and practices to ensure proper controls, quality monitoring and reporting routines comply with policy and/or standard
- Monitors any exception request and confirm they are submitted to EPO Governance including business justification, value of risk and mitigating controls
- Responsible for accuracy of pricing and profitability reporting
- An understanding of the regulatory environment overseeing bank activities
- Knowledgeable with Global Banking and Markets client onboarding and AML CDD operational processes that include onboard and refresh
- Responsible for identifying and executing GBAM report/data automation
- Review and updating of the Business’ AML/KYC Programs & Procedures
- Tracking of key MIS to assess the Business’ compliance with bank policies and regulations. Review compliance exceptions/deficiencies identified in the Business, track associated corrective action and undertake adequate reporting including MCA
5
Responsibilities For Director, Business Control Manager Resume
- Promote risk and control awareness among PAG’s business units; serve as subject matter expert on organization-wide risk and control policies and procedures
- Work with the country TTS business unit departments to map and document processes including those that tie into third parties (external and internal)
- Responsible for managing data attestations within the Consumer Bank such as CFO attestation
- Close Liaison with Market, Sub Region and Regional Management to support the understanding of current and future performance
- Support the month closing process as appropriate
- Support in the management and analysis of underperforming markets or products
- Coordination of reserves modelling, compliance and governance. Coordination of statistical loss analyses to measure and report reserve adequacy
- Monitors reporting trends and interpret analytics for EPO engagement leads and front line units
- Coordinate and guide the exchange of information and ideas in a group meeting
6
Responsibilities For In Business Control Manager Resume
- Oversee enterprise fraud-related issues aggregation, governance, and reporting in a matrix environment
- Support Operational Loss Reporting (ORCIT) and certification / attestation routines within EFMC
- Monthly Business Review – lead/participate in monthly routines covering enterprise fraud-related complaint performance with key stakeholders and executives
- Deep understanding of issue root cause and impact to AML policy and standards
- Influence across organizational lines to manage risk (promoting collaborative identification, debate and escalation of enterprise-wide AML issues)
- Execution responsibilities associated with AML enterprise-wide issues impacting multiple FLUs
- Work in coordination with Issues Management team as point of contact for all phases of the issue lifecycle, governance and reporting
- Lead leaders and resources to address outstanding compliance and internal control gaps
- Manage end-to-end remediation across various LOB units to deliver project goals; interacting with senior managers for input, status and accountability
7
Responsibilities For Mortgage VP Business Control Manager Resume
- Serve as primary point of contact for AML related inquiries from Banking and Wholesale Credit FLU partners
- Partner with GBAM AML Adoption teams to ensure banking and credit teams are prepared for process, procedure or systematic changes
- Manage intake process for new Quality Assurance monitoring requests
- Expand quarterly reporting routines for gaps to LRRs and annual attestations for Cash, Check, and Card
- Partner with Compliance, Operational Risk, Audit, and other Enterprise teams to support issues management and operational risk coverage and testing
- Execute routine SLA reporting for each subservicer to ensure assessments are returned timely and change implementation is aligns with established action plans
- Work with Leaders at varied learning levels
- Oversee and manage EPO Operating Model Governance Routine, as well specific L3 and L4 EPO Governance Routines
8
Responsibilities For Business Control Manager, Citimortgage Resume
- Support efforts to develop, improve and execute processes in support to the EPO Operating Model
- Ensure full integration of all processes and linkage to the EPO Operating Model
- Executive presentations, including routine business reviews
- Perform month-end closing activities and preparation of monthly financial report
- Responsible to provide data analysis in areas such as revenue, operating expenses, variances, etc
- Participate in annual and monthly budgetary and forecasting process
9
Responsibilities For In Business Control Manager Ccb Resume
- Overview of stock control to ensure healthy aging of inventory
- Appropriately engage other support partners including Legal, Compliance, Technology and other Enterprise Control Functions
- Fraud and/or Claims working knowledge (multiple products)
- A working knowledge of control, compliance and risk frameworks
- General knowledge of investment banking and specific knowledge of GM products
10
Responsibilities For In-business Control Manager Resume
- Affinity with and up to date knowledge of law and regulation for the banking environment
- Maintains up-to-date working knowledge of the bank’s products/services, Payment and Trade capabilities and its operations
- Decompose complex issues and drive timely decision-making
- Capacity to analyze complex data and present executive level reporting
- Collaborative, able to bringing teams together
- Influence across the organization including legal, risk and compliance partners
- Participate in the development, management and routines and governance processes supporting Data Risk
Related to Business Control Manager Resume Samples
Area Business Manager Resume Sample
Work Experience
• Natural sciences, medical, para-medical, economic education or any other relevant background
• Maintaining best in class knowledge: Demonstrates industry-leading understanding of disease state, products (Biogen and competition), clinical practices, market dynamics, and healthcare systems; Proactive...
Professional Skills
• Good communication skills English and in t...
• Strong business acumen and excellent negot...
• Strong selling and interpersonally skills
Business Control Resume Sample
Work Experience
• Work experience of 6+ years in Financial industry
• Work closely with HR in defining driver for people cost budgeting
• Gather relevant information from other business functions for budget planning and forecasting (F1, F2, F3) , focusing on people cost to support FP&A con...
Professional Skills
• Strong analytical skills, good ability to ...
• Combine business and technology skills wit...
• Strong interpersonal skills with ability t...
Service Business Manager Resume Sample
Work Experience
• Monitor Channel partner’s performance and developing strategic ideas or proposals to make channel partner successful and increase company revenue
• Act as channel & customers’ focal point for service business and operational issues beyond the standard processes
• Using kn...
Professional Skills
• Proven strong team playing capabilities wi...
• Well-rounded technology background and exp...
• Demonstrated organizational skills with th...
Avp-risk Resume Sample
Work Experience
• Review and effectively challenge management’s risk reporting
• Liquidity Risk Methodology & Limits
• Liquidity Risk Oversight
• Strategic Infrastructure and Change
• Enforcing a firm-wide controls framework that ensures the he...
Professional Skills
• Institute an early warning system that ide...
• Excellent and proven oral and written comm...
• Strong leadership, collaboration, problem ...
Risk Mgr Resume Sample
Work Experience
• Tighter controls around achievement of our cost targets
• Appropriate resource allocation decisions are made
• Better governance of RtB resources used to support our CtB programmes
• Identification and assignment of roles and responsibilities across all...
Professional Skills
• Demonstrated strong writing, editing and c...
• Build productive relationships at all leve...
• Build productive relationships at all leve...
Banking Executive Resume Sample
Work Experience
• Composes letters and memoranda from verbal direction or knowledge of bank’s policies, procedures, and functions. Initiates responses to correspondence for senior executive or own signature
• Builds and manages a high performing team of directors, analyst and digital product management professionals...
Professional Skills
• Able to demonstrate broad experience of de...
• Up to 3 years' experience within financial...
• Thorough knowledge of general office proce...