Business Ops Resume Sample
Augustine Grant
200 Micaela Estates,
San Francisco,
CA
+1 (555) 432 0214
Work Experience
Principal SC Business Ops Spec
12/2016
-
PRESENT
Boston, MA
- Technical SME for all product roll-outs and remediation of issues (eg, coordinate with QA team to ensure all test cases are identified and testing is properly executed)
- Technical lead for One Touch Activation initiative
- Develop technical solution to support TR reduction efforts (eg, re-pairing devices remotely)
- Technical lead for SIK solutions (eg, Touchscreen SIK, Peripheral SIK)
- Assist with issues regarding Wireless Gateway swap issues
- Analyze and review data for issue identification
- Expert in Microsoft Office applications (specifically Excel and PowerPoint)
- Experience with ERP systems and reporting applications (i.e. SAP and Business Warehouse)
Mgr, SC Business Ops
11/2011
-
09/2016
Philadelphia, PA
- Business acumen and ability to transform data into information
- Present complex data and recommendations to leadership
- SQL Database and automation experience
- Project Manager for multiple enterprise initiatives and solutions deployed to Raytheon businesses and staff worldwide
- Execute and lead Project Management activities across the enterprise
- Plan and coordinate requirements gathering and definition workshops
- Develop, manage and maintain functional specification documents
- Serve as the customer to IT to ensure Business requirements are met
Business Ops Anst
07/2006
-
06/2011
Boston, MA
- Provide the Supply Chain and Contracts community with foundational training, communication plans and change management for enterprise applications
- Develop functional sustainment plans for all initiatives
- Manage budgets associated with initiatives
- Use innovation skills to develop solutions to a variety of complex problems
- Develops the direct channel business model focused on the customer experience and
- Develop process to monitor a variety of account expenditures, maintaining and reconciling various accounts, advises and/or helps determine which expenditures are within the budget guidelines; informs management of irregularities and implements any corrective action
- Assists via information and data gathering in the preparation of departmental administrative and financial reports; analyzes, summarizes and interprets information; recommends action to be taken
- Process transactions such as journal vouchers, expense transfers, redistributions, internal billings and maintains all associated files and documentation as required by ASU/ABOR policies
Education
Webster University
2001 - 2005
Bachelor's Degree in Applicable Field
Professional Skills
- Outstanding written and verbal communication skills; strong presentation and organizational skills and strong attention to detail
- Experience in working independently exercising analytical skills and decision making in an environment subject to minimal direction/supervision
- Experience in working effectively in a fast-paced dynamic environment subject to quickly changing priorities and potentially conflicting deadlines
- Strong leadership and change management skills, specifically related to managing Subject Matter Expert (SME) teams outside of a direct reporting structure
- Top-tier communication skills, including demonstrated writing expertise
- Experience in working effectively in an environment subject to changing priorities
- Strong Project Management skills (including ability to manage a project across multiple locations)
How to write Business Ops Resume
Business Ops role is responsible for organizational, advanced, presentation, analytical, business, reporting, solutions, excel, design, training.
To write great resume for business ops job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Ops Resume
The section contact information is important in your business ops resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Ops Resume
The section work experience is an essential part of your business ops resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business ops responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business ops position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Ops resume experience can include:
- Purchase of supplies, services, and equipment with use of P-Card and other purchasing documents in accordance with established procurement and financial policies
- Be able to function effectively in an energetic, fast paced environment while maintaining excellent organizational skills, focus and attention to detail
- Skilled at handling multiple competing priorities with the ability to set priorities appropriately and quickly re-adjust when necessary
- Strong teamwork, training, collaboration, customer service, and other interpersonal skills
- Strong leadership and interpersonal skills, and ability to support and execute change management activities
- Proven ability to effectively manage risks
Education on a Business Ops Resume
Make sure to make education a priority on your business ops resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business ops experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Ops Resume
When listing skills on your business ops resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business ops skills:
- Evidence of effective communication skills both verbal and written and organizational skills
- Evidence of effective spelling, grammar and verbal and written communication skills
- Evidence of excellent written and verbal communication skills
- Analytical skills and business understanding to develop metrics reporting as an effective management tool
- Prior experience in applying Robotic Process Automation in a Supply Chain environment with demonstrated results
- Experience using Tableau to create and generate reports to meet business requests or Access Skills with the ability to import data daily and query
List of Typical Experience For a Business Ops Resume
1
Experience For Mgr, SC Business Ops Resume
- Experience as a Data analyst; strong analytical skills
- Excellent written and oral communication skills; proven ability to communicate quantitative findings visual and verbally
- Evidence in using critical thinking skills
- Proven operational, analytical, problem solving and technical skills
- Strong communication skills to clearly translate business requirements to technical teams and technical details into easy to understand status updates
- Proven clear and concise written and verbal communication skills
2
Experience For Principal SC Business Ops Spec Resume
- Experience creating, implementing and measuring customer experience enhancements
- Advanced Excel modeling skills (pivot tables, advanced functions, Visual Basic etc.)
- Effectively communicate system and process changes to SAS Procurement, MPM’s, and other stakeholders while successfully influencing positive change
- Experience in Business Operations and Partner Management, with proven people and project leadership
- Experience as project liaison, project lead, project manager or related work experience
- Innovative change agent with the ability to stay organized and to manage multiple high priorities and maintain strong attention to detail
- Aptitude to work effectively and efficiently in a fast paced, dynamic environment with time criticality
3
Experience For Senior SC Business Ops Specialist Resume
- Innovative and creative with the ability to effectively communicate with stakeholders
- Strong financial acumen with a solid understanding of Raytheon’s budget, schedule, and ROI processes impact to Materials Sales Processes
- Experience in organization and management of multiple priorities and tasks
- Advanced skills in HTML and CSS
- Advanced skills in JavaScript
- Intermediate skills in Photoshop
- Intermediate skills in ColdFusion
- Demonstrated public-speaking experience
4
Experience For Mgr-business Ops Resume
- Strong understanding of SAP PRISM with knowledge of Grouping Pegging Distribution (GPD) function
- Technical writing experience developing policies, procedures, or similar command media
- Experience developing and delivering presentation (verbal and/or written) to key stakeholders
- Proven ability to present complex data to senior and executive leadership conveying key points and obtaining concurrence for next steps
- Experience in planning and execution of strategy around driving customer awareness,
- Experience managing or supervising a call center
5
Experience For Business Ops Anst Resume
- Collaborative experience working in cross-functional teams to develop and implement common tools
- Strong understanding of Software Development Process, Continuous Process improvement
- Experience in working TINA, CAS and supplier certification issues
- Create and track Consolidated Asset Management Out-of-Cycle funding requests
- Create and track Consolidated Asset Management Out- of-Cycle funding requests
6
Experience For Senior Mgr SC Business Ops Resume
- Experience/Ability to analyze and review data for reporting and issue identification
- Practical experience with a programming language such as Python, R, Matlab, or C++
- Experience developing news articles, monthly newsletter, executive messages, advanced PPT presentations, and infographics
- Experience in academic personnel issues and working in a higher education environment
- Demonstrated knowledge of principles, practices, and procedures of human resource administration, including academic personnel
- Experience in using Microsoft Office, Excel, Outlook, PowerPoint, Docuware, Docusign, Adobe XPro, Blackboard, Interfolio and InfoReady Review
- Experience in performing accounts payable, payroll, human resource, scholarships, travel and reconciliation support at ASU
- Demonstrated knowledge of ASU systems including Workday, PeopleSoft, Advantage, STAR, MyReports and PaymentNet
- Experience in adapting to new technology
7
Experience For Manager, NA Business Ops Resume
- Experience with Workday, PaymentNet, STAR, data warehouse, PeopleSoft, Kenexa BrassRing, Concur, Microsoft Office Suite
- Experience providing procurement and negotiation assistance to Supply Chain
- Experience with the capture and proposal processes of the ES Business Winning lifecycle
- Experience working in an environment with multiple rate structures
- Experience in an Agile environment and be knowledgeable in Agile Methodology
- Experience in JIRA and Rally or other equivalent requirements traceability tools
8
Experience For Business Ops Anst Senior Resume
- Experience as a Data analyst
- Develop and implement metrics that measure the effectiveness of the websites
- Applicable experience as a Business Process Expert or similar role ideally in a government contractor environment similar to Raytheon
- Manages a small to mid-sized team of indirectly reporting experienced professionals
- Project Leadership, Management or Project Management experience with the ability to develop procedures for consistent work performance
- Demonstrate an ability to understand, resolve and communicate quasi-technical and business issues to individuals and groups up and down the organization stack
- Experience with Tableau or similar data visualization software
- Demonstrated ability to work in a virtual environment
9
Experience For VP, Business Ops Solutions Resume
- Effective change management through superior written & verbal communication
- Ten+ years’ related experience in business operations or program management
- Experience in proposal processes and development
- Combined experience in Project Management, Process Improvement, Contracts and Supply Chain
- Experience working with the ACES pricing tool
- Experience in Supply Chain Management (Logistics, Procurement or Material Program Management)
- Experience with faculty recruitment
- Strong proficiency or expertise in Business Objects or similar database systems
- Experience in a leadership or professional role utilizing independent thought and analysis
10
Experience For Business Ops Specialist Senior Resume
- Demonstrated knowledge of ASU’s Financial, Fiscal, HR and Travel policies and procedures
- Demonstrated knowledge of Microsoft Office applications (especially Outlook and Excel)
- Self-starter with flexibility and willingness to balance multiple changing priorities, initiatives and programs under very tight deadlines
- Strong teamwork ethics, including willingness to share information and communicate in an open, honest and direct manner
- Embraces change and always looking for the most effective and efficient means to the right end
- Experience in automotive, business operations, sales and/or business development capacities
- Strong Presence and Influence
- Web traffic analysis experience
- Enterprise web services experience (EWH, CMS, IT, Creative Services, Brand Management)
List of Typical Skills For a Business Ops Resume
1
Skills For Mgr, SC Business Ops Resume
- Good research skills, attention to detail, professional, organized and disciplined
- Use computers effectively, including inputting, reviewing and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting
- Experience in using attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines
- Experience in coordinating activities and establishing priorities for self and others
- Skill in coordinating activities and establishing priorities for self and others
- Industry-related experience, including at least 10 years of experience participating in medium-large scale competitive captures ($50M+)
2
Skills For Principal SC Business Ops Spec Resume
- Communicate effectively in writing and verbally are highly desirable
- Proven experience influencing without authority
- Technical skills to utilize appropriate tools in developing efficient process
- Demonstrated knowledge of ASU Travel policy and processing experience within Concur
- Demonstrated knowledge of and experience with ASU purchasing policies and procedures
- Experience in exercising initiative and good judgment in the execution of daily tasks
- Advanced skills using DreamWeaver
- Intermediate skills in video editing (Premiere)
- Demonstrated experience in Supply Chain sourcing and subcontract execution expertise
3
Skills For Senior SC Business Ops Specialist Resume
- Coordination skills to synchronize activity across the company
- Program Management skills applied to overall management of Supply Chain Technology
- Strong ability to lead others, organize, prioritize, multitask, and drive teams to meet deadlines
- Engineering, Computer or Information Science or other applicable professional experience
- Demonstrated knowledge of methods and procedures used in collecting, analyzing, interpreting and reporting data
- Significant experience working with non-engineering functions and business processes (Business Development, Contracts, Pricing, Finance, Procurement)
4
Skills For Mgr-business Ops Resume
- Experience in a manufacturing planning related role such as Procurement, Master Scheduling or Production Control
- Experience managing contracts or subcontracts and in drafting and negotiating terms and conditions of solicitations, purchases, agreements, and licenses
- Demonstrated knowledge of university policies and procedure pertaining to purchasing, financial accounting, and travel
- Experience supervising, training and providing evaluations for professional staff
- Experience processing payroll and maintaining employee timesheets or serving as Department Time Administrator (DTA) in TAS and PeopleSoft
- Experience managing a departmental purchasing card and assisting in the operation of a fiscally sound environment
5
Skills For Business Ops Anst Resume
- Experience processing payroll and maintaining employee timesheets or serving as Department Time Administrator (DTA) in PeopleSoft
- Experience coordinating travel requests and expense claims processes utilizing Concur (or similar) travel processing system
- Experience in using Workday Financial Processing, PeopleSoft, and Kenexa Brassring
- Organize work while managing shifting priorities in an ever changing environment
- Experience with troubleshooting, identifying and solving issues
- Experience in developing and presenting training and instruction, both through online media and in-person
- Ensures the clarity of program priorities, goals and linkages to defined outcomes by monitoring and reporting program performance on key performance indicators
6
Skills For Senior Mgr SC Business Ops Resume
- Experience in data analysis, reporting, and tracking
- Experience in building positive working relationships with university faculty members
- Experience in applying accounting and financial management principles
- Experience in process documentation, procedure design, training, information analysis or reporting
- Demonstrated knowledge of applicable state and federal laws pertaining to budgeting and sponsored projects administration
- Experience in handling sensitive/confidential information and tight deadlines and maintaining confidentiality
- Proficiency in prioritizing and executing demands and tasks
7
Skills For Manager, NA Business Ops Resume
- Experience with reviewing technical specifications, creating test plans, and implementation plans for system improvements
- Valid US Driver’s License with at least 14 months remaining is required
- Experience working with business systems such as UPS, ICMS, SAP PRISM
- Experience working with large structured and unstructured data sets
- BS or equivalent experience in a management or engineering field
- Knowledge and experience working in the DoD technical services industry
- Experience in presenting findings and recommendations to leadership in conjunction with direct management
8
Skills For Business Ops Anst Senior Resume
- Experience with DoD Acquisition and Defense Contracting activities
- Manage multiple, competing priorities in a fast paced environment
- Experience working with ERP and standalone business systems such as UPS, ICMS, SAP PRISM
- Proven success defining requirements to develop a tool or solution compliant with Raytheon Policies
- Experience developing RShare Applications
9
Skills For VP, Business Ops Solutions Resume
- Establishes and maintains effective working relationships with stakeholders and departmental personnel
- Applicableprofessional experience in business reporting role
- Experience with ASU accounting systems: Advantage, IFAS, PaymentNet, PeopleSoft, My Reports, etc
- Experience with ASU Payroll system and policy including payroll reconciliations, audits, position management, PTRs, etc
- Experience with ASU Accounting polices and procedures
- Experience in using ASU administrative systems (i.e., Advantage, Peoplesoft, Kenexa)
- Experience providing HR and financial support in a higher education environment
- Experience with hiring policies and offer letters
- Experience in taking responsibility for transaction audits, reconciliations of departmental accounts and payroll
10
Skills For Business Ops Specialist Senior Resume
- Demonstrated knowledge of standard office and principles, practices and methods of accounting and budget management
- Experience using an internal Financial Management System for Accounts Payable
- Experience handling account, payroll and pcard reconciliations
- Experience successfully working in a fast-paced, deadline driven environment
- Previous customer interfacing experience is desirable
List of Typical Responsibilities For a Business Ops Resume
1
Responsibilities For Mgr, SC Business Ops Resume
- Experience as project liaison, project lead, project manager or related work experience
- Demonstrated experience with change management initiatives with a track record of success
- Demonstrated experience in technology project deployments
- Experience in using Microsoft Office (Word, Excel, Outlook and Visio)
- Experience with software to create training modules
- Supply chain or government contracting experience, either on the buy or sell side
- Procurement or related experience in Back office /operations management including; preferably in a financial services organization
2
Responsibilities For Principal SC Business Ops Spec Resume
- Quick learner, with demonstrated ability to assimilate into fast-paced work environment
- Experience in supply chain, manufacturing, operations or related field
- Interface directly with all levels of employees through professionalism and a strong executive presence
- Working within the team’s core functions (recruiting, training and metrics) to adjust recruiting strategies to ensure quality candidates
- Direct experience in fast paced technology or new media industry required with a strong preference for experience in Security, Home Automation and / or Cable Telecommunications
- Training monitoring and reporting
3
Responsibilities For Senior SC Business Ops Specialist Resume
- Coordinating MBRs, QBRs, data call responses for AFS, liaison with Functions, MMRs, monitor and tracking of training
- Working knowledge of U.S. Government contract-related audits and inspections, including Contractor Purchasing System Reviews (CPSR)
- Acting as IDS Steering Committee member to propel SEAC’s future
- Managing contractor funding requirements to include Purchase Requests and Military Interdepartmental Purchase Requests
- Using the Kenexa BrassRing recruitment system to hire University Staff
4
Responsibilities For Mgr-business Ops Resume
- Working knowledge of PRISM and the Supply Chain functionality
- Willing to travel to other Raytheon locations
- Supporting various CI initiatives
- Interfacing with Senior Logistics Managers across IIS as well as peers and Managers from other business units
- Preparing regular reports, metrics, analytics and presentations
- Training relevant to MMAS audit preparation
- During the high volume times of the year, need to have some flexibility of hours
- Working knowledge of Ariba and SAP system an added advantage
- Working closely with 91Springboard team to manage day-2-day operations of Rise Mumbai
5
Responsibilities For Business Ops Anst Resume
- Coordinating key Rise events such as demo days, CXO round tables
- Supporting key initiatives within Rise Mumbai such as Accelerator, Hackathons etc
- Creating MI / dashboards for Rise Mumbai and global
- Managing communication external and internal to Rise along with communication teams
- Hiring year-to-year academic professional employees and postdocs
- Reporting of enterprise and/or business metrics and procurement statistics
6
Responsibilities For Senior Mgr SC Business Ops Resume
- Collaborating with product management to plan new product introduction and product end of life to enable smooth transition
- Collaborating with supply chain to meet retailers on time delivery metrics
- Interfacing with senior levels of management on Revenue, ASP’s, Cost, Capacity, R&D, CapEx, project status and other business metrics
- Learning and using Raytheon’s Tools & resources as required
- Interfacing with members of the SC Operations team and SAS Procurement to identify and implement process improvement opportunities
- Understanding of procurement processes and how they relate to SCM applications
7
Responsibilities For Manager, NA Business Ops Resume
- Processing scholarships for awarded students
- Providing back-up office assistance, whenever needed
- Managing Psychology pcards, including document retention and monthly reconciliations by deadline
- Coordinate onboarding of newly hired employees including preparing office
- Assist in creating and communicating ROI’s for new services & initiatives
- Establish and lead Global Sourcing Council and Regional Sourcing and Supplier Development teams
- Position responsible for producing key deliverables within the Service Assumption process (e.g. ASP, SAMM, Parts, Training, Entitlement, etc)
- Advanced in Microsoft Excel (pivot tables, formulas and graphing), SAP, BW and SAP ad hoc reporting
8
Responsibilities For Business Ops Anst Senior Resume
- Uses PaymentNet to allocate purchasing card expenses to the correct accounts and collects supporting documentation for all transactions
- Manages the entire hiring process for staff and student works through Kenexa BrassRing
- Familiarity with: Risk management, resource planning, and Government cost and accounting systems
- Assist in developing and implementing workforce development plans for state and district program staff
- Support Sector data calls regarding CAS planning
9
Responsibilities For VP, Business Ops Solutions Resume
- Track, manage and reporting of material sales forecasting
- Provides updates of quarterly budget forecasting and fiscal year end forecasting of all Faculty-Directed programs to the Business Operations Manager Senior
- Monitors accounts and records to ensure funds are spent and recorded according to proposal funding/budget justification
- Independently responds to or initiates correspondence regarding matters pertaining to assigned functions
- Proficient with Microsoft Office products, including Excel, PowerPoint and Project
- Provide work direction and oversight over the activities of assigned staff or student workers. Assist with the hiring of assigned staff
- Engage with VP’s across the organization to deploy sourcing and regional supplier development teams
- Proficiency in use of Maintenance Planning and Execution to create templates and request Program Control Numbers
- Financial Execution Review/Contract Award Review briefing preparation
10
Responsibilities For Business Ops Specialist Senior Resume
- Respond to requests including audits from Corporate Internal Audit
- Respond to requests including audits from Mission Assurance
- Proficient with other Microsoft Office products, including Word, Excel, and PowerPoint Ability to learn/use internal tools (Business Warehouse)
- Responsible for making significant improvements of processes, systems or products to enhance performance of the Supply Chain areas
- Create and track CAM Out of Cycle funding requests
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