Business Systems Analyst, Staff Resume Sample
Nikolas Schmeler
6266 Trantow Island,
Detroit,
MI
+1 (555) 332 1235
Work Experience
Business Systems Analyst Staff Specialist
01/2016
-
PRESENT
Phoenix, AZ
- Type of work experience: Business Analysis experience
- Supervisory/Management experience: None required
- Manages the installation cycle to include adherence to critical dates, testing, escala-
- Have a good working knowledge of Oracle or Microsoft SQL and Microsoft Windows servers, including hardware and software
- Apply existing guidelines and procedures to make varied decisions within a department
- Use sound judgment and experience to solve moderately complex problems
- Use some independent judgment to identify problems and recommend solutions
- Understand when to escalate and/or collaborate with other teams to overcome hurdles
- Strong logical reasoning skills, with the ability to solve problems
Business Systems Analyst, Staff
04/2009
-
07/2015
New York, NY
- Effective leadership and decision making skills, with the ability to influence others
- Troubleshoots and remediates of pre-production application support issues
- Manages implementation track for assigned releases, which includes
- Proficient in MS Office, Word, Excel, Visio, PowerPoint, Project
- Identifies stakeholders and facilitates discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities
- Understand customer demand and analyze the competitive landscape to translate into product requirements and detailed features
- Prioritize and validate customer needs and request for product changes & enhancements
Business Systems Analyst Staff Specialist
08/2003
-
03/2009
Chicago, IL
- Further develops features and requirements into a fully-formed project or feature vision that describes the needs, features, constraints, and scope of a project
- Presents and gains acceptance of the Features, Requirements, and Vision and manages change through the project lifecycle
- For non-project work, engages appropriate parties to facilitate the identification of problem and root cause, and facilitates problem-solving
- Documents, presents, and gains acceptance of solutions approach and manages change through the project lifecycle
- Participates in User Acceptance Testing to confirm the product successfully satisfies business objectives and client expectations
- Influence Product Managers in charge of other related Fiserv products where appropriate
- Influence Sales and Marketing representatives to achieve desired outcomes through successful channel management, adoption, and marketing activities
- Conduct preliminary research for project requests
- Creates detailed technical specifications including but not limited to the following: current and desired state business process models, develops use cases and/or user stories, defined business rules and preferences, proposed prototypes and acceptance criteria
Education
William Jessup University
1997 - 2002
Bachelor's Degree in Computer Science
Professional Skills
- Strong collaboration and communication skills within distributed project teams
- High organizational, analytical and research skills
- Communication skills to articulate technical interfaces with industry peers
- Validates developed software solution to ensure that the completed product matches with the business requirements and operates correctly
- Experience eliciting requirements from end users, drafting requirements documentation and designing solutions to meet the end users business needs and goals
- Able to work effectively under pressure, independently, and within a collaborative team oriented environment using sound judgment in decision making
- TFS/VSTS or comparable tool experience for building/tracking user stories
How to write Business Systems Analyst, Staff Resume
Business Systems Analyst, Staff role is responsible for analytical, communications, documentation, technical, modeling, research, credit, finance, training, integration.
To write great resume for business systems analyst, staff job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Systems Analyst, Staff Resume
The section contact information is important in your business systems analyst, staff resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Systems Analyst, Staff Resume
The section work experience is an essential part of your business systems analyst, staff resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business systems analyst, staff responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business systems analyst, staff position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Systems Analyst, Staff resume experience can include:
- Have effective problem solving skills
- Excellent verbal and written communication skills with the ability to deliver high quality communications and documentation to clients and internal partners
- Have strong communications skills (verbal and written) with special attention to technical content
- Business experience within the Banking and / or Credit Union industries, with particular emphasis deposit and ancillary processing
- Have a good working knowledge of Oracle and/or Microsoft SQL as well as Microsoft Windows servers, including hardware and software
- Knowledge and experience with ticket support and queue handling
Education on a Business Systems Analyst, Staff Resume
Make sure to make education a priority on your business systems analyst, staff resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business systems analyst, staff experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Systems Analyst, Staff Resume
When listing skills on your business systems analyst, staff resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business systems analyst, staff skills:
- Proven analytical skills, problem solving and critical thinking skills
- Modeling skills such as Data Flow Diagrams, Entity Relationship Diagrams, State-Transition Diagrams, Process Diagrams and Decision Diagrams/Trees
- Effectively communicating with IT personnel and coordinating issue resolution and enhancement development
- Communicate and negotiate effectively with clients/internal associates of varying levels
- Work with other internal groups to effectively market products
- Exposure to Banking and Financial Services industry with a good understanding of Banking Products, Services & Procedures
List of Typical Experience For a Business Systems Analyst, Staff Resume
1
Experience For Technical Business Systems Analyst, Staff Resume
- Type of work experience required - Business Analysis, Project Management, Engineering, or Software Quality
- Experience with data mapping and system interfaces
- Design/Generate usable and effective Wireframes
- The Consolidated Renal Operations in a Web-Enabled Network (CROWNWeb)
- Experience in the technology filed is required
- Experience with SQL preferably with Oracle database
- Performing functional testing of business applications, including documenting results
2
Experience For Business Systems Analyst Staff Specialist Resume
- Training in setup and debugging of interfaces on moveit systems
- Provide end user support for business applications including troubleshooting, documenting and managing issues and enhancement requests to resolution
- Assist in developing training materials and conducting classroom training for business applications
- Performs basic testing, troubleshooting, process flow enhancements and repeatable
- Provides support directly to users by fulfilling individual requests for information and/or training in the utilization of the various databases available
- Performs as a technical consulting resource for new clients during the implementation
- Operational Readiness Auditing/Consulting
- Support the development of programs, methodologies, and files for analyzing and presenting data
3
Experience For Business Systems Analyst, Staff Resume
- Supports the Project and Software Engineering Teams for the duration of the project
- Makes recommendations to improve business processes. Assist in root cause analysis in order to recommend technical enhancements or other appropriate actions to improve productivity for business units
- Initiate, manage and follow-up on Requirement Gathering discussion/meetings with the Product Owners and/or Clients
- Generate Business Artifacts e.g. as-is Analysis, Business Flows, Requirement mapping with feature sets
- Configures client online banking applications in certification and production environ-
- Develop briefings and brief high-ranking officials
- Independently facilitate complex data gathering and design collaboration meetings, as well as code and Design walkthroughs
4
Experience For Technical Business Systems Analyst, Staff Resume
- Conducts technical research for source of information required in support of request for information related to ongoing programs and proposal efforts
- Verify that the SFIS/SLOA data elements are being exchanged in accordance with the interface agreement
- Develop awareness of and familiarity with issues and events affecting users of the data and software products
- Elicit/Gather, Analyze and Capture Requirements
- Analyze Business, Functional and Design Requirements and prepare detailed & accurate Business Documents – Feature Summary, Functional Specifications and User Interface Spec’s Documents
5
Experience For Business Systems Analyst Staff Specialist Resume
- The Renal Management Information System (REMIS)
- The ESRD Quality Incentive Payment (QIP) System
- Drive requirements gathering sessions in onsite project meetings with the client. Work with cross-functional client stakeholders to complete application worksheets and customizations scoping
- Understand customer’s goals and business needs to clearly articulate solution configurations and customization workflows to stakeholders
- Responsible for successful file transmission for clients
- Work tickets to respond to questions, issues, problems in the transmissions interface group
6
Experience For Business Systems Analyst, Staff Resume
- Communicate with external vendors, banks, bank clients, as needed to support transmission interfaces
- Knowledge of the moveit systems
- Knowledge of transmission protocols, techniques, backup process and features
- Turnover Support to Infrastructure Operations
- Obtain Infrastructure Operations Approvals to Go-Live and Close projects
- Manages multiple client implementations for customers for digital channels products
7
Experience For Technical Business Systems Analyst, Staff Resume
- Develop assessment processes and procedures
- Develop and maintain integrated master schedule
- Translates business requirements into specific functional solutions, process flows, data flows, message data mapping, User & System Interface designs, Business Rule definitions, Use Case specifications, software and infrastructure component definition, etc
- Business experience within the Banking and / or Credit Union industries
- Conduct technicalassessments for both new and existing feature sets and recommend solutions and remediation measures
- Collaborates with Systems Architect(s) and SMEs to develop high-level solution designs
- Conduct Gap analysis against a new market opportunity
8
Experience For Business Systems Analyst Staff Specialist Resume
- Conduct capability assessment and help set right expectation to stake holders
- Create and execute system test plans for changes related to features and defects
- Help with documentation preparation and review for Release distribution
- Ensures that the information is current, complete, and readily retrievable
- Maintains team Sharepoint site with updated documentation, procedures and task lists
- Establishes and maintains internal and external client, vendor and internal stakeholder
9
Experience For Business Systems Analyst, Staff Resume
- Work with the customer to detail and convert business requirements into system functional, non-functional, and operational requirements
- Develop, maintain, and provide feedback for customer process documentation
- Develop use cases, user stories and scenarios
- Develop process/system flows in a tool such as Visio
- Develop assessment report for each system
10
Experience For Technical Business Systems Analyst, Staff Resume
- Review SUV’s interface data and applicable inbound/outbound interface specification/data maps to determine the extent to which they comply with the SFIS/SLOA standards
- Work as the primary interface between the Business and Technology in order to analyze and validate published Business Requirements
- Develop test procedures and test reports
- Works with internal stakeholders such as Product Management, Client Care, as well as clients, to clearly define and document their requests
- Able to query databases and analyze data
List of Typical Skills For a Business Systems Analyst, Staff Resume
1
Skills For Technical Business Systems Analyst, Staff Resume
- Communicate user needs, issues and concerns effectively both verbally and in writing to IT professionals supporting multiple efforts and platforms
- Expert communication, presentation, and writing skills
- Prior experience with REST, SOAP & SQL technologies
- Strong understanding of business products, how they work, and how they store and interact with data (understanding data flow from creation to presentation)
- Have a good working knowledge of Microsoft SQL and Microsoft Windows servers, including hardware and software
- Three or more years of Federal financial experience with DoD Finance and Accounting Systems
- Experience with a variety of requirements elicitation and management techniques
2
Skills For Business Systems Analyst Staff Specialist Resume
- Experience with a modern requirements management tool such as DOORS, Requisite Pro, Quality Center, or Caliber RM
- Experience with Relational Databases (e.g. MySQL, PostgreSQL, Oracle, SQL Server)
- Experience in gateway and integration technologies (file, API, SOAP and RESTful JSON Web Services, JWT, Web Service Security)
- Performing root cause analysis and recommending actions to prevent future occurence-
- Maintains outstanding issues log ensuring outstanding issues receive regular follow up and the status is tracked and updated regularly
- Assists client services team with troubleshooting report writing errors, connectivity issues and program errors
3
Skills For Business Systems Analyst, Staff Resume
- Basic understanding of infrastructure engineering, application architecture, integration architecture, security and data architecture
- Basic knowledge of data warehousing and data modeling principles and techniques
- Tracks and monitors daily processing and fixes daily processing issues to ensure clients Service Level Agreements (SLAs) are met. Ensures daily updates, jobs & tasks are completed in accordance with client expectations
- Experience with Axure or other wireframing applications
- Experience leading analysis activities of other BAs on a software development team
- Experience utilizing requirements management tools
- Experience authoring technical content geared towards a Developer community
- Experience working in a Scaled Agile-based team delivery methodology
4
Skills For Technical Business Systems Analyst, Staff Resume
- Understanding of SDLC and SCRUM processes
- Research new product ideas or improvements to existing products
- Assists client services team with troubleshooting program errors
- Basic understanding of BI and ETL tool capabilities and uses. (informatica and business objects)
- Basic conceptual knowledge of roles and responsibilities within BI and data warehousing (DA, ETL, BI, DBA, and QA)
- Extensive working knowledge of Word, Excel, PowerPoint, Access, Visio and MS Project
- Microsoft SQL 2008 & higher, Windows all versions, SSL Cert knowledge, Scripting
- Answers technical inquiries related to the product in order to support the sales staff, Account Managers, Service Managers and Client Services staff
5
Skills For Business Systems Analyst Staff Specialist Resume
- Provide product support to internal groups and external clients upon special request
- Assists the Client Services team with researching and investigating the technical portion of customer suggestions for improvements and insures proper handling and follow-up
- Works with development personnel to resolve problem solutions
- Work with clients, professional services project team members, and product managers to document detailed requirements that capture our clients needs and meet their expectations
- Financial service industry experience is helpful
6
Skills For Business Systems Analyst, Staff Resume
- Seek new opportunities for warehousing data at Michigan Data Collaborative
- Interact with customers (such as analysts, physicians, care managers, staff at all levels of physician organizations, etc.) to understand and define their information requirements and to create deliverables to meet those requirements
- Excel in a dynamic, fast-paced environment
- Interpret and communicate the needs of the business and the technical implementations team effectively to all stakeholders, focusing on the “what” and the “why”, not the “how”
- Experience with Waterfall and Agile processes
- Experience with TFS 2012 and TFS SCRUM Template
- Knowledge of Database design and concepts
- Work well independently or in a mostly Agile team environment
- Accurately prepare written business correspondence and deliverables that are coherent and grammatically correct
7
Skills For Technical Business Systems Analyst, Staff Resume
- Assist with the development of functional specifications (and, possibly, system design specifications) for client engagements
- Oracle or Microsoft SQL 2008 & higher
- Oracle or Microsoft SQL Query Language
- Oracle or Microsoft Server 2012 & higher
- Technical product implementations (includes Oracle/SQL DBA & Windows Server administration functions)
- Fundamental knowledge of several applications, technologies, business acumen, organization, versatility, interpersonal, client focus
- Exhibits computer proficiency, particularly MS Office Suite
- Knowledge of Web Service/Microservice architectures
- Knowledge of API security best practices
8
Skills For Business Systems Analyst Staff Specialist Resume
- Knowledge of API high-volume performance methodologies
- Experience with managing solutions with Cloud providers such as Pivotal Cloud Foundry (PCF), AWS, or Azure including understanding of Cloud security best practices
- Broad/versatile knowledge of debit and credit products and services, and the business and technical processes used to enable those products and services. Experience with VisionPLUS is helpful
- Experience in Agile (Kanban) and Waterfall project methodologies and working with project managers, technical leads, implementation engineers and QA resources to identify/resolve project risks in a timely manner
- Type of work experience required - Business Analysis, Data Analysis, Business Intelligence, Project Management, Engineering, or Software Quality Experience in an Agile environment
- Strong knowledge of SQL. (construct query statements)
- Familiarity with use of User Story/User case creation requirements gathering/analysis tool
- Willingness to learn and in other disciplines such as documentation, project management, and QA
- Strong requirements elicitation skills (able to effectively utilize multiple elicitation techniques like interviews, requirements facilitation sessions, documentation analysis)
9
Skills For Business Systems Analyst, Staff Resume
- Functional Area Skills/Knowledge: Has an overall understanding of the work environment and process, with a working knowledge of the organization and intermediate technical skills required to complete assignments
- Experience maintaining business solutions, including but not limited to SharePoint based solutions
- Expertise in providing end user support for business applications including troubleshooting, documenting and managing issues and enhancement requests to resolution
- Assist in prioritizing the backlog in a way that balances business value with technical delivery capability, dependencies and constraints
- Visionplus experience is highly valued
- Experience with business process charts, flowcharts, data flow diagrams, decision ta-
10
Skills For Technical Business Systems Analyst, Staff Resume
- Author content and maintain self-sustaining test data strategies (stubs/drivers) for the API Developer Portal
- Translate business need into specific functional solutions, process flows, data flows, source-to-target data mapping, business rule definitions, software and infrastructure component definition, etc
- Collaborate closely with Product Owners and cross-functional delivery teams to design high-quality API solutions that are extensible, reusable, and secure
- Partner with third parties as necessary to deliver API solutions
- Participate in and contribute to all phases of the Product Development Lifecycle (PDLC)
List of Typical Responsibilities For a Business Systems Analyst, Staff Resume
1
Responsibilities For Technical Business Systems Analyst, Staff Resume
- Works well as a team, as well as individually, at all levels of an organization to obtain knowledge that facilitates problem resolution
- Facilitate group requirements review sessions
- Maintains confidentially of information as specified by ManTech Information Security Department
- Create product & technical deliverable artifacts needed for product implementation as well as long-term maintenance
- Collaborate with Solution Architects and infrastructure leads to build a technical roadmap for the API platform, building out the capabilities and business value while maintaining up-to-date versions and technical components
- Conduct compliance assessments
- Support Model Setup
- Oversees all technical aspects of the data mining/data warehousing (Business Analytics) products offering including ad-hoc reports writing, server administration, database administration, internal customer support/troubleshooting, setup, installation, training, upgrades, advanced support, daily monitoring, troubleshooting and daily processing/daily updates
- Handles all technical aspects of the data mining/data warehousing (Business Analytics) products offering including ad-hoc reports writing, server administration, database administration, internal customer support/troubleshooting, setup, installation, training, upgrades, advanced support, daily monitoring, troubleshooting and daily processing/daily updates
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