Business Trainer Resume Sample
Work Experience
- Monitor and evaluate the GCB Business Trainer performance, specifically the standards and quality of delivery
- Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes, etc.)
- Work in close partnership with local Business seniors in terms of learner outcomes , curriculum content and in particular advocate the Go To Common principles in implementation of business training governance and processes
- Work in close partnership, and seamlessly, with the Regional Learning team (Citi Learning)
- Maintain key relationships with relevant agencies and/or providers, such as HRSS, Compliance, external services; keep abreast of industry best practices
- Delivers global & regional training programs for the business via effective and
- Amend and revise training materials as necessary, to ensure regulatory compliance
- Travel about 50% across APAC
- Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
- Professional soft skills training qualification and experience
- Previous commercial training/mentoring experience with a passion for training
- Proven experience in designing multiple training events in a corporate setting
- Exceptional presentation, facilitation and coaching skills
- Dedicated personality working in a dynamic environment
- Good knowledge of MS Office (PowerPoint in particular)
- Proficiency in English (upper - intermediate level)
- To train and certify sales staff with S and D organization
- To coach staff during training period and provide relevant and quality feedback to the staff
- Ensure timeliness and discipline during the training process
- Ensure that the training decks have the required approvals from all required stakeholders
- Champion the creation and development of training material and curriculum
- Provide technical expertise on training for operations functions
- Evaluate new processes, equipment materials for customer operations
Education
Professional Skills
- Demonstrated facilitation skills and expertise in applying learning principles, time management skills
- Leadership skills (i.e. ability to provide feedback to co-business trainers to improve training skills)
- Proven experience as a trainer and competence with adult learning principles fostering a learning and self- improvement environment
- Public speaking, training and negotiation skills
- Advance organizational skills with the ability to handle multiple assignments
- Proven experience of corporate training / L&D in similar multi-national, global organizational culture
- Manages the learning environment to ensure desired outcomes are achieved including the transfer of learning (for on-boarding and cross-skilling courses)
How to write Business Trainer Resume
Business Trainer role is responsible for training, translation, learning, facilitation, retail, finance, design, travel, events, software.
To write great resume for business trainer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Trainer Resume
The section contact information is important in your business trainer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Trainer Resume
The section work experience is an essential part of your business trainer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business trainer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business trainer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Trainer resume experience can include:
- Deliver training to create a consistent training experience for all employees
- Work to continuously improve the training experiences for employees
- Responsible for the effective implementation of the core training curriculum in country for all GCB roles, to the highest standard
- Delivers global & regional training programs for the business via effective and appropriate modalities (Classrooms / webinar / GLMS)
- Reviews periodic & timely evaluation of learners’ experiences and training materials for relevance
- Partner with the Learning Administration on effective administration of classes through GLMS
Education on a Business Trainer Resume
Make sure to make education a priority on your business trainer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business trainer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Trainer Resume
When listing skills on your business trainer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business trainer skills:
- Primary responsibility is to deliver the required learning curriculum to the GCB/GCB O&T population efficiently and effectively
- Relevant experience in designing, developing and delivering training programmes
- Extensive experience working with New Business IT solutionsUnderstanding of state tariffs including rate structures
- Conduct effective training sessions on leadership topics utilizing a wide variety of training methods
- Collaborates with key stakeholders to ensure implementation of mandatory training courses (onboarding and upskilling)
- Excellent training material/deck preparation and training roll out
List of Typical Skills For a Business Trainer Resume
Skills For Senior Business Trainer Resume
- Partner with the Learning Administration on effective administration of classes through
- Experience with virtual learning technology, i.e. WebEx
- Effective, knowledgeable employees
- NiSource or Utility Industry Experience
- Experience with the NB processes
- Understanding of training methods, utilizing different approaches and technologies
- Training Facilitation Certification
- Adhere to Learning and Development Standard Operating policies and procedures when administering and managing learning programs
Skills For New Business Trainer Resume
- Deliver both face-to-face, instructor-led, training as well as virtual training using varied media in a global setting
- Fluent in reading, speaking, writing & presentation both in Chinese & English
- Stay updated of the new trends and tools in employees training and development and implement them in training delivering
- Partners within Citi Learning Asia Pacific Consumer to deliver customized learning activities (learning needs discussion, surveys, etc)
- Document and report training activities utilizing the Learning Management system (LMS)
- Manage complex training timelines involving multiple interfaces
- Leverages Diversity – Creating and maintaining an environment that enables everyone to contribute to their full potential
- Identify, establish, and maintain relationships with stakeholders to drive understanding of internal customer training needs
- Drives the common message on values, culture and focus on how best the business objectives can be met while delivering a training and certification programs
Skills For Soft Skills Business Trainer Resume
- Drives the common message on values, culture and focus on how best the business objectives can be met while delivering a training program
- Ensures all learning activities are entered into GLMS
- Thorough understanding of company’s global policies and processes related to L&D in
- Preferably with more than 3 year experience with front line sales/service or customer surveys of service industry / customer survey planning / delivery / analysis
- Previous 1-year training experience (in design and delivery) an advantage
- Strong Client-centric mindset in training implementations
Skills For Risk Operations Business Trainer Resume
- Cost-effective training programs and schedules
- Comfortable using of MS Office applications such as Excel , PowerPoint presentation and Word
- Advanced proficient in MS Office and other tools for developing motivational presentation content
- Cultural orientation and understanding of sensitivities and decorum – especially in Middle East Context
- Open to feedback and taking in feedback constructively
- Proactive - initiative to scope needs even before being verbalized by others
Skills For AML Business Trainer Resume
- Identification and sharing of best practice
- Prepare syllabi and training materials
- Deliver training sessions for Epam employees in
- Responsible for end to end training delivery for Vietnam consumer business across functional, leadership and professional development curriculum
- Draw an overall or individualized training and development plan that addresses needs and expectations of employees and the business
Skills For Clinical Business Trainer North England & Scotland Resume
- Partner and collaborate with team and stakeholders in an ambiguous, rapidly changing environment
- Support Country Business Training Head on ad-hoc assignment
- Identify needs and develop training synergies, and best practices from a New Business perspective
- Partner with the Instructional Design Team to develop and create innovative training curriculum
- Develop and adhere to lesson plans to ensure consistency with training programs
- Can independently work under pressure to meet deadlines and management requirements
- Proficient in Microsoft software (excel and PowerPoint)
Skills For Ipb-country Lead Business Trainer Resume
- Self-starter – positive, energetic and able to prioritize and act upon the important issues whilst keeping communication channels open to relevant stakeholders,
- Certifications and/or direct experience in MBTI, Strengths, or Crucial Conversations
- Intermediate level using of MS Office applications such as Excel, Word, PowerPoint
- Intermediate level using of MS Office applications such as Excel, Word, PowerPoint,
- Have knowledge in Sales is preferable
- Experience in handling large groups on delivering programs related to service excellence, a client focused approach and effective handling of difficult conversations /customers
Skills For Gcg-cbna-business Trainer Resume
- Professional demeanour, detail oriented, and able to interact in various business situations
- Highly organized and able to deliver against timelines
- Work within limited resources and time constraints
- Innovate and conceptualize solutions based on inputs received from stakeholders to cater to various types of learners
- Compliance with company, state and federal regulations
- Improved customer satisfaction scores
- Timely and accurate preparation of work
Skills For Lead Country Business Trainer Resume
- Highly efficient team environment
- Administrative efficiencies and improvements
- Analyze and evaluate the performance of learners and the impact of this on the curriculum
- Able to apply blended approaches to content creation in a global environment
- Keep continuous self-learning and improvement. Works on ongoing feedback around: a) course improvements; b) new course needs and c) new course content development
- Manage training administration. Ensures all learning activities are entered into GLMS, always keep training data accurate and most updated
- Provide feedback on learner suitability and performance in order to maintain relevant recruitment practices
Skills For MYS Ctsm Kl-global AML Operations Business Trainer Resume
- Provide policy and procedure guidance
- Deliver technical support services
- Primary responsibility is to deliver the required learning and certification curriculum to the Citi Consumer banking population efficiently and effectively. These include conducting workshops, classroom training, virtual training and individual training sessions for new and existing employees
- Fosters an interactive learning environment whereby thoughts, ideas and questions can be openly expressed
- Posses the positive behavior and passion to share knowledge to others
- Prompt problem resolution