Chief Operations Officer Resume Sample
Javon Russel
2942 Quitzon Cliff,
Chicago,
IL
+1 (555) 782 3818
Work Experience
Chief Operations Officer
09/2017
-
PRESENT
Dallas, TX
- Willingness to work flexible hours in order to meet the organization’s needs/demands
- Demonstrate high level of diplomacy, confidentiality, sound judgment, and discretion when dealing with donors, volunteers, and community professionals
- Provides a quality experience for everyone, including but not limited to Health Seekers, Members, Participants, Internal Customers, Fellow Staff Members, Vendors, and others
- Supervises branch directors to assure sound operations. Provides leadership and direction to the branches by coaching branch executives and by providing overall direction to the branch boards and volunteers. Models relationship-building skills in all interactions with staff, volunteers, members, and the community
- Ensures the operational growth of the YMCA through program expansion, member recruitment and retention, pricing strategies, new site or program development and collaborations
- Implements and oversees a program evaluation system to guarantee faithfulness to the Y’s cause, program outcomes and a high quality commitment to YMCA standards
- Participates in the Y’s Annual Support Campaign in support of key volunteers
Chief Operations Officer, Mtu-yuchai
11/2012
-
07/2017
Phoenix, AZ
- Work with community constituents to develop partnerships in service delivery while ensuring sustainability of the Y’s business model
- Develops the annual operating budget goals and monitors financial performance reports to ensure revenue targets are met and expenses are controlled
- Implements and oversees a program and staff evaluation system to ensure consistency with the Y’s cause and standards
- Ensures Quality Control. Implements and oversees a membership/program quality control evaluation system to guarantee faithfulness to the Y’s cause, and a high quality commitment to YMCA standards
- Oversee membership evaluation system to guarantee faithfulness to the Y’s cause, and a high quality commitment to YMCA standards
- Directly oversees all fiscal and administrative operations, including the areas of finance, human resources, customer service, claims payment and billing, information technology and reporting. Has authority to commit to expenditures within the authority delegated by leadership
- Leads business operations which includes collaborating with the clinical and program staffs to ensure that high quality services are delivered within budget, that system principles are supported with financial resources; and determining information technology requirements and overseeing plans and budgets for implementation, production and operation
- Has responsibility and authority over all daily administrative and fiscal operations. This includes decision-making authority for controlling fiscal expenditures and ensuring that operations support system requirements
Executive Assistant to Chief Operations Officer
08/2009
-
10/2012
Boston, MA
- Oversees all areas of human resources with respect to recruitment, hiring, promotion and dismissal; ensures adequate training and orientation of new staff and ongoing professional development of existing staff. Ensures adherence to human resources policies and procedures
- Design and implement operational business strategies, plans and procedures
- Set comprehensive goals for operational performance to ensure achievement of USA budget and business plans
- Oversee daily operations of the company and the work of team members
- In conjunction with Human Resources and CEO, design and implement succession planning as well as individual development plans for key management personnel
- In conjunction with CEO and CCO, insure customer ring fencing is completed and managed daily to insure maximum customer loyalty toward Hellmann
- Ensure management of P&Ls for all HUBS and Hybrids
- In conjunction with Legal and CFO, manage facility costs according to budget and growth needs
Education
University of Phoenix - Roseville Learning Center
2005 - 2009
Bachelor's Degree in Human Services
Professional Skills
- Strong project management skills. Proven track record in successful management of these activities in the public sector at an executive level
- Demonstrated ability to multi-task, change priorities quickly, and to work effectively under pressure
- Strong commercial acumen and financial management skills
- Strong business acumen and leadership experience (experience in leading through others, remote leadership)
- Strong Central Africa operational and product background within the logistics sector, strong LSS experience
- Models relationship-building skills (including Listen First) in all interactions with staff, volunteers, members, and the community
- Demonstrated experience in automated systems
How to write Chief Operations Officer Resume
Chief Operations Officer role is responsible for leadership, health, compliance, insurance, models, organization, coaching, training, credit, integration.
To write great resume for chief operations officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Chief Operations Officer Resume
The section contact information is important in your chief operations officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Chief Operations Officer Resume
The section work experience is an essential part of your chief operations officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous chief operations officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular chief operations officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Chief Operations Officer resume experience can include:
- A prior understanding and experience with the Central African market
- Communicate effectively with medical, professional, administrative, and other personnel to present information both orally and in written form
- Build a strong team by attracting & retaining talent, leading, coaching, mentoring & supporting all direct reports
- Effective at resolving conflict and engaging in negotiation with internal and external parties
- Experience in banking, trust operations, auditing or related areas with a focus on ERISA and Collective Investment Fund operations
- Assist with systems updates and releases to identify and translate new and changing business requirements into effective systems solutions
Education on a Chief Operations Officer Resume
Make sure to make education a priority on your chief operations officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your chief operations officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Chief Operations Officer Resume
When listing skills on your chief operations officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical chief operations officer skills:
- Proven experience demonstrating implementation and management skills in managed care industry
- Work effectively as a member of the senior executive management team
- Respond rapidly and effectively in emergency situations
- Strong record of accomplishment of continuous improvement in operational performance, lean six sigma, and overall operational effectiveness
- Demonstrated ability to provide effective executive-level leadership and management
- Highly developed interpersonal skills built around your willingness to lead by example; and
List of Typical Experience For a Chief Operations Officer Resume
1
Experience For Chief Operations Officer, Mtu-yuchai Resume
- Proven track record in leading complex automation projects
- Identifies, develops, executes and monitors annual operating plans, with specific goals, priorities and actions, at each branch in US
- Experience in (HRC-) risk assessments
- High proficiency in project and program management, ideally with experience in agile process models like SCRUM
- Deep manufacturing process knowledge, ideally gained at a leading global manufacturing company or a renowned global consultancy
- Fiscal Management: Assist in developing program budgets and monitoring financial performance
- Support Global Operations Change The Bank initiatives as required, including program reporting
2
Experience For VP, Chief Operations Officer Resume
- Provide assistance and training to users of operating systems, reports, new products and services
- Institute Highmark’s core behaviors every day and establishing an environment where all others do, too. “Setting the Tone”
- Work in close cooperation with the management and propose actions to meet the resource needs: learning, recruitment, no go, calling for sub contractors, etc
- Ensure closed business translates to GP2 as quickly as practical without putting the customer’s supply-chain at risk
- Ensure customers are confident in Hellmann’s ability to implement and manage their business according to their expectations
- Leadership Development: Lead comprehensive training program for all Y staff
- Talent management initiative roll out and tracking
- Establish a centralized global Recruitment and Learning Operations function
- Provide vendor oversight, analysis and reports documenting performance needed to renew or cancel vendor contracts
3
Experience For Executive Assistant to Chief Operations Officer Resume
- Maintain attendance to support required quality and quantity of work, including travel as needed
- Analytical, independent, and responsible way of working
- Responsible for all Service Delivery operations for WL APAC including contract management
- Responsible for Quality Management including risk and process management
- Represents Administration on Santa Clara Valley Health and Hospital System and County committees and in activities involving external agencies and initiatives
- Ensure analysis of performance for HUBs/Hybrids to maximize results
- Ensure regulatory and compliance related policies are kept, updated and measured for conformity
- Design and implement balanced scorecard for operational performance to KPIs, budgets and business plans
4
Experience For Coo-chief Operations Officer Resume
- Manager relationships with Partners and Vendors as required
- Act as Hellmann’s Executive Sponsor for assigned customers and in accordance with the Executive Sponsor policy and procedure
- Manage customer profitability improvement plans where they are not in accordance with the Hellmann customer policy
- Ensure timely and accurate forecasts for USA operational P&Ls
- Monitor customer profitability to ensure excessive levels of profitability are identified and addressed where appropriate ensuring long term relationships with customers of Hellmann
5
Experience For Area Chief Operations Officer Resume
- Ensure credit policies are adhered to within the Area to minimize bad debt exposure
- Ensure District Managers aggressively escalate and effectively manage risk associated with bad debt, government penalties, and customer claims including adhering to Hellmann’s contract review policy and delegated levels of authority
- With respect to customer claims, ensure all claims within the Area are managed accordingly to policy and invoicing is not held up
- Ensure District Managers process overhead purchase orders for the Area through Hellmann’s purchase order management system (Helios) including orders for temporary or third party payroll labor
- Track record of achieving goals (and able to explain how)
- Implement Continuous Improvement Process throughout operations for continual enhancement of operational performance, quality and customer satisfaction
- Strategizes with the President/CEO and other Senior Executive Staff in executing the strategic plan of the Association and implementing the goals and objectives as approved by the Board of Directors
- Monitors monthly financial reports of each branch to assure revenue targets are met and expenses are controlled
6
Experience For Plan Chief Operations Officer Resume
- Identifies potential areas for branch cooperative programming to accomplish YMCA goals, and works with staff groups to develop and implement programs. Fosters a climate of innovation to develop member-focused programs and leads branch and corporate staff in the planning, development and implementation of new program initiatives and activities
- Evaluate and executes recommended changes and improvements to existing standards and procedures
- Implements and oversees services and program evaluation systems to ensure consistency with the Y’s cause and standards
- Directs and provides support to branches, programs, PMT’s and task forces to achieve and surpass agreed upon strategic goals
- Collaborates with the financial development and marketing departments to ensure efficient and effective communications and financial development within the Association
- Evaluate current systems and procedures for operations management addressing deficiencies when necessary and implementing new procedures where needed and agreed upon by the CEO
- Creates a positive and collaborative climate under which new programs are developed, staff development is encouraged and the goals of branch operations are achieved
- Directs, manages, and oversees operations of Animal Care Services Divisions such as Shelter, Clinic and/or Live Release including interpreting, formulating, and implementing policies, and procedures; oversees division in all aspects
- Manages Shelter, Clinic and/or Live Release operations consistent with animal laws, department policies and processes
7
Experience For Senior VP, Chief Operations Officer Resume
- Responsible for the development and implementation of the division goals, objectives, policies, and priorities to ensure alignment with Department goals and objectives
- Implements procedures utilized in daily operations to ensure direct results are achieved; prepares reports as required by Federal and State agencies
- Responds to requests and questions from the public, City Officials and the media. Provides expertise at the scene to staff during investigations or media presence
- Coordinates with other departments or agencies in activities related to animal care. Takes a leadership role in coordinating activities between departments and divisions
- Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COSA policies, procedures, and guidelines. Ensures adherence to department priorities, animal laws, ordinances, etc
- Participates in the development and administration of the division and departmental budget; directs and coordinates budget monitoring system; provides policy direction and operating procedures regarding expenditures for division
- Five (5) years of increasingly responsible experience administering or managing programs and services for a large organization, to include two (2) years of animal care shelter management experience
- Good communication skills incl. ability to communicate across the organization
- Strong understanding of the role of IT in a container terminal environment
8
Experience For Chief Operations Officer Chesapeake Partnership Resume
- Provide leadership, obtain cooperation and promote a team environment to meet objectives
- Provide day-to-day leadership and management to the organization that mirrors the adopted mission and core values of the company
- Implement the new COO organisational blueprint including creation of the CMB Middle Office to ensure an enduring focus on customer experience and customer journey improvement
- Support the US Head of CMB and GCMB COO in achieving the strategic objectives of the business and ensure appropriate business plans exist in support of agreed objectives
- Understand the complexity and dynamics of the country in terms of macro-economics, geo-politics and risk profile and synthesize all CMB activity to inform and develop the CMB strategy
- Lead the creation of appropriate operating budgets through departmental planning/interface with finance for AOP and track performance of country CMB against MTOs, ROPs and Performance Scorecards
- Be an effective communicator and presenter
9
Experience For Global Tax Department Chief Operations Officer Resume
- Deploy business analytics to drive customer acquisition, cross-selling, RM portfolio alignment and implement customer segmentation
- Increase the pace of change execution within CMB through adoption of new working methodologies (i.e. Agile) and, where appropriate, focusing on output based engagements with strategic partners. Create a culture focusing on simplification and continuous improvement to improve customer and staff experience
- Drive improvements in efficiency across CMB through delivery of the core projects – CARM, Trade Transformation, Distribution and CIAO and review and rationalize distribution networks, IT systems and use of Global Service Delivery with demonstrated reduction in costs
- Oversee implementation of key regulatory / compliance as well as BRCM structure in accordance with the CMB blueprint
- Ensure reputational risk impact is mitigated / minimized
- Lead cross functional initiatives across revenue and cost levers and foster collaboration with other global businesses such as GBM, GPB and RBWM to solve problems and drive business growth. Ensure CMB meets its obligations in connection with requirements and issues raised by external regulators / interested parties
- Actively connect US CMB activity with Global CMB and US operational and service delivery to drive business priorities at pace and cost
10
Experience For Chief Operations Officer & Branch Director Resume
- Interact at all levels of management and 3 LoD in the Country, and GSCs
- Support the CMB business to meet all regulatory requirements and further enhancing controls associated with Sanctions, Anti Money Laundering and Anti-Bribery Corruption
- Directly oversees all fiscal and administrative operations, including the areas of clinical operations, quality, compliance, network, regulatory, finance, human resources, customer service, claims payment and billing, information technology and reporting. Has authority to commit to expenditures within the authority delegated by leadership
- Demonstrate an understanding of health care reform and health care policy
- Participate in all aspects of strategic planning and development of the hospital
- Conceptualize, develop and implement large, complex projects
- Assess operations, policies, systems and procedures
- Coordinate IT infrastructure and needs as appropriate
List of Typical Skills For a Chief Operations Officer Resume
1
Skills For Chief Operations Officer, Mtu-yuchai Resume
- Proven experience in cost and productivity optimization (through process optimization) as well as design and implementation of new operation procedures
- Implement the new COO organisational construct including creation of the CMB Middle Office with a focus on improving customer experience
- Skilled in utilizing a personal computer and associated software programs, to include Excel and PowerPoint
- Previous experience in defined contribution plan recordkeeping and administration is highly desired
- Significant experience in overseeing operations in a public health system
- Interface with government and non-government regulatory accrediting agencies and provide effective advocacy on behalf of the hospital
- Business experience in a variety of roles (Corporate / Commercial Banking) centred on delivery of high quality customer service
- Demonstrated knowledge of the public sector regulatory and legislative process, APA & FOIA
2
Skills For VP, Chief Operations Officer Resume
- Demonstrated ability to coordinate activities with senior level government officials
- Demonstrated ability to supervise and direct the work of managers
- Demonstrated leadership, creativity, and problem resolution capability at the executive level
- Over ten years’ experience in Commercial Banking
- Previous experience in a leadership position within the financial services industry
- Knows weaknesses and prioritizes and delegates accordingly (up or down)
- Operational management or 10 years of medical office management experience
3
Skills For Executive Assistant to Chief Operations Officer Resume
- Demonstrated leadership and management capabilities across diverse operational portfolios
- Advanced Other Proven ability to affect change and meet business goals, monitor progress and take corrective actions when necessary
- Advanced Other Strong business acumen, intelligence, and capacity. Thinks strategically and implements tactically
- Advanced Other A “failure is not an option” mentality and demonstrated proactive management style
- Passion for service delivery quality and cost effectiveness – and for identifying how to constantly improve
- Billing Experience
4
Skills For Coo-chief Operations Officer Resume
- Benefits Administration Experience
- Call Center Experience
- Health Insurance Industry Experience
- Medicare Experience
- Effective change agent with the ability to adjust change approach based on circumstances
- Balance operational priorities with commercial imperatives
- Strong drive, initiative and engagement
- Client Management Experience
5
Skills For Area Chief Operations Officer Resume
- Provider Service Administration Experience
- Providing day-to-day leadership and management to the organization that aligns with the company’s strategic objectives and values
- Reporting: Monitor key metrics to established benchmarks
- Understanding of claims management schemes and practices
- Analyze current staffing needs, recruiting, developing, and retaining qualified staffing
6
Skills For Plan Chief Operations Officer Resume
- Responsible for compliance with Feeding America’s guidelines resulting in satisfactory monitoring visits
- Familiarity with the principles of financial and budget administration in a public hospital setting, including medical care reimbursement
- Comfortable stepping in and leading various departments, if needed
- Advanced Other Comprehensive knowledge of delivery system operations, provider contracting, strategic planning and overall service delivery
- Assists in supporting a variety of boards and commissions, serving as departmental representative on special projects, committees, and task forces as assigned
- Community Relations: Building and maintain strategic partnerships toward providing programs
7
Skills For Senior VP, Chief Operations Officer Resume
- Provides leadership and direction to the branches by coaching branch executives and by providing overall direction to the branch boards and volunteers
- Recognizes and maintains confidentiality of proprietary materials, including appropriate distribution of information
- Creates and maintains shared folders and team performance tracking documents
- Knowledge of principles of supervision, training, and performance evaluation
- Knowledge of pertinent Federal, State, and local laws, codes and regulations relating to animal care activities
- Ensure safe working conditions & policies are maintained
- Drive, recognize and reward team’s performance, providing them with guidance for further improvement
8
Skills For Chief Operations Officer Chesapeake Partnership Resume
- In co-ordination with the Director of Safety, works to minimize risk across the terminal and provide a safe working environment for our employees
- Participates in the development of business plans and strategies for APM Terminals ELZ including strategic expansion plans
- Directs the development of plans, specifications review and budgeting for maintenance activities for APM Terminals ELZ, monitors and ensures execution to plan
- Lead the ongoing development of APMT ELZ asset management strategy and the execution of this plan to agreed timelines and budget
- Establish and maintain a working relationship with strategic terminal vendors and assist with negotiations when appropriate
9
Skills For Global Tax Department Chief Operations Officer Resume
- Provide ongoing input and guidance to the terminal management team with regards to labor relation strategy, operational excellence and talent development
- Assist, as required, in raising additional capital at appropriate valuations to enable the Company to meet sales, growth, and market share objectives
- Have overarching responsibility for the implementation of strategic and tactical change programmes to grow, streamline and protect CMB US
- Oversee contracts for medical, administrative, consulting, and legal services
- Keep senior staff abreast of current and future market conditions and political factors affecting the health care field
- Participate in committee meetings and assist with the development of meeting agendas
10
Skills For Chief Operations Officer & Branch Director Resume
- Develops, monitors and manages branch operating budgets to assure that revenue targets are met or exceeded and expenses are controlled
- Basic principles of managed health care organization and administration, including management, business operations, information technology and health education
- Managed care provider payment methods and contracting
- Deep expertise and extensive knowledge of the US CMB marketplace to support the Sector in managing trends and regulators optimally
- Implements and oversees a program evaluation system to guarantee faithfulness to the Y’s cause, and a high quality commitment to YMCA standards
- Supports all MI hotel brands
List of Typical Responsibilities For a Chief Operations Officer Resume
1
Responsibilities For Chief Operations Officer, Mtu-yuchai Resume
- Communications - including but not limited to assistance with Town Hall presentations; Offsite preparation, execution and follow up; Global Head Meet and Greets; Divisional Social events; General communications (management decks, etc)
- Effectively balance across tactical and strategic priorities
- Effectively plan, organize, staff, and direct the day to day operations of the health plan
- Knowledge and experience of strategic planning and implementation in the context of state government
- Ten or more years’ experience working in a large scale diverse health care delivery organization or managed care environment
2
Responsibilities For VP, Chief Operations Officer Resume
- Assume responsibility and exercise good judgment in making decisions within the scope of authority of the position
- Demonstrated ability to organize and direct a complex array of responsibilities and to define and develop solutions to large-scale agency issues
- Ten (10) years progressively responsible management experience in hospital or health care system or setting
- Significant experience achieving operational results for the business
- Advanced Other Highly Flexible regarding schedules, priority shifts
- Extensive general management experience in a container terminal
- Manage and maintain current recruiting and learning technology platforms, pending migration to the new systems
3
Responsibilities For Executive Assistant to Chief Operations Officer Resume
- Direct the company’s external promotion and branding, including website maintenance, marketing materials, and external communication
- Provide technical leadership to ensure operations is delivering quality services while reducing risk and liability for internal and external clients
- Ability of building a global network within the logistics and forwarding industry as well as within the A.P. Moller – Maersk group
- Ensure compliance with requirements including regulatory reporting, contractual commitments, accreditation standards, etc
- English & French speaking
- Translate business vision and strategy into operational tactics, building organizational support and infrastructure needed to achieve this end
- This is the key strategic and business management support role to the Country Head of CMB with dual reporting line to GCMB COO
- Quality-oriented; has successful record in improving customer and employee satisfaction scores
4
Responsibilities For Coo-chief Operations Officer Resume
- A reputation for proactive identification of issues and finding solutions to them
- The ability to manage direct and indirect reporting relationships
- Build a comprehensive strategy relative to process enhancements and financial improvements currently underway within the healthcare setting
- Coordinate with SSBO COO office and Risk Officer in roll out SSBO-wide initiatives
- Prepare documentation for bi-weekly Data Operations senior management meetings
- Other support of Global Head of Data Operations and senior team as required
5
Responsibilities For Area Chief Operations Officer Resume
- Develop, monitor and manage the firm’s P&L and budget versus actual results
- Ensure that everyone is truly following and adhering to the company’s core processes and operating system with consistency. Demonstrate effective project management skills
- Set group strategy, and establish and oversee policies, procedures and processes to deliver a best-in-class operations function
- Identify, pilot, and implement new technologies to drive operational efficiencies
- Serve as a Subject Matter Expert and Project Team member representing recruiting in Bloomberg's upcoming migration to a new Cloud-based HR System, Applicant Tracking System, and Learning Management Systems
- Ensure that we effectively leverage our investment in the new platforms to improve customer service, reporting and analytical capabilities, and the optimization of recruitment and learning processes
- Work with recruiting managers and the workforce analytics team to identify and measure recruiter performance and organizational efficiency (staffing model, cost metrics, etc.)
- Identify, assess, and manage Bloomberg's vendor relationships and partnerships with Recruiting Agencies, Search Firms, MSP for contract workers, data providers, job board vendors, etc. Establish and maintain SLAs and contract standards, manage vendor performance and associated expenses
- Manage the full range of recruiting operations including requisitions, postings, applications, employee referrals, pre-employment processes, and systems (collaborating with HRIS)
6
Responsibilities For Plan Chief Operations Officer Resume
- Serve as a coach and mentor to individuals on the team, and across the HR department as appropriate
- Ensure compliance with all applicable statutes, governmental agencies and regulatory bodies globally
- Partnership with Tax Department management to execute on the Department’s global location strategy
- Providing ongoing development of a consistent service platform that supports sales, service, and placement while promoting Willis’ financial goals and upholding the Willis Values
- Mission Advancement: Incorporates the Y’s mission and values into the organization’s vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism ensuring engagement, inclusion and ownership. Leads a culture of philanthropy
7
Responsibilities For Senior VP, Chief Operations Officer Resume
- Participates in the development and preparation of short-term and long-term plans and budgets based on the strategic team’s organizations goals and objectives
- Provide thought leadership and collaborate with others across company lines and vendor relationships to establish policies, practices, systems and controls needed to operate in a safe and sound manner
- Provide production support and project management for internal and external clients
- Develop control reports for settlements, reconcilements and operational exceptions
- Prepare special reports for federal regulators as requested
8
Responsibilities For Chief Operations Officer Chesapeake Partnership Resume
- Monitor asset growth and systems capability to ensure automated systems are properly leveraged
- Identify areas for cross SBU’s operational efficiencies and cost savings
- Belief in our mission to serve the underserved
- Develop a location strategy that mitigates business continuity risk, focuses on labor pool availability and enhances the business’ footprint
- The position requires a Professional Standard of Knowledge to lead teams through functional/general expertise in the Operations and associated functions as well as broad management skills
- Strong understanding of the role of innovation & IT in a container terminal environment or equivalent operational environment
- Post graduate studies in Port and/or Terminal Management, or related business studies
- Extensive knowledge of APM Terminals operational practices is an added advantage
9
Responsibilities For Global Tax Department Chief Operations Officer Resume
- Ensure productivity improvement across products to meet and exceed market. LI-IMEA
- Take a holistic perspective
- Contribute to the growth of our business via
- Knowledge and experience in all aspects of operations, including human resources management, risk and safety, staff supervision and development, performance management and development, successful membership practices, quality program development and implementation, volunteerism, facility and property management and financial practices
- Analyze a problem, define the issues, weigh alternatives and arrive at sound and firm decisions
- Relate effectively to diverse groups of people from all social and economic segments of the community with a clear understanding of the relationship of the general public to the YMCA
- Willingness to move on situations with reasonable speed, taking required actions without being prompted, urged or directed
- Clear Background clearance, including fingerprinting
10
Responsibilities For Chief Operations Officer & Branch Director Resume
- Track record of building authentic, constructive relationships with community organizations
- Provides the leadership and direction for the assets development and the Port operations of the APMT Greenfield project and future Container Terminal as well as Reefer Terminal
- Demonstrated success in YMCA operations or related work
- Demonstrated ability to manage multiple physical and program sites
- Work with leadership to improve customer experience and satisfaction level across all entities within scope
- Establishes and implements current and long range goals, objectives, plans and policies of port operations and expansion
- Establishes port operations as per plans, standards and procedures consistent with policies
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