Chief Revenue Officer Resume Sample
Doug Upton
26139 Gerry Shoal,
Boston,
MA
+1 (555) 372 7222
Work Experience
Chief Revenue Officer
02/2018
-
PRESENT
Phoenix, AZ
- Experience with governmental programs, such as Medicaid DSH, Section 1115 Waiver programs, LPPF programs, and/or UHRIP initiatives
- An understanding of State and local healthcare governmental programs, departments, safety net facilities, rules & regulations, as well as the ability to develop and maintain relationships with key representatives
- A solid understanding of system and business processes, as well as healthcare financial issues. Experienced in examining and reengineering operations and procedures and able to identify and implement appropriate long-term solutions
- Strong technology understanding and appreciation for the automation of revenue cycle-related functions and the engagement of the customer in that process. Experience working collaboratively with IT
- Maintain CRO’s busy calendar. Provide feedback internally and externally of changes in schedules and meetings throughout the day
- Five (5) to seven (7) years of experience with direct executive level support at a high tech company
- Hardworking, upbeat, energetic attitude
- Work well and interact professionally with a diverse group of clients and employees
- Excellent judgment, ability to work independently with minimal supervision
Executive Assistant to Chief Revenue Officer
06/2011
-
09/2017
Los Angeles, CA
- Manage priorities in a high-volume, fast-paced environment
- Outstanding oral and written communication skills; ability to clearly articulate information to various audiences
- Excellent knowledge of MS products including Word, PowerPoint, Excel, and Outlook
- Coordinate sales strategy and team culture with the Executive Leadership Team and organization’s operations
- Present solutions to sales operations in line with company’s Mission, Vision, Values and all stakeholders
- Manage all aspects of advertising sales for the The Charlotte Observer including budgeting and forecasting, sales strategy, compensation structure, new product development, training and advertising operations. Thorough understanding of direct mail/non-subscriber and magazine operations and financials
- A keen understanding of market research, customer needs and newsroom metrics
Education
Herzing University Madison
2007 - 2011
Bachelor's Degree in Business
Professional Skills
- Strong financial and budgeting skills
- Prior experience managing senior-level staff and their work groups
- Skilled sales professional with 10+years of management experience, with progressively responsible leadership roles
- Experience attracting, hiring, retaining, and mentoring high-performing teams and individuals
- Sales, marketing and operations leadership experience, preferably in a publishing or digital media environment
- Understands solution selling – previous experience introducing new products to a market
- Related experience and/or training; or equivalent combination
How to write Chief Revenue Officer Resume
Chief Revenue Officer role is responsible for design, leadership, financial, travel, digital, reporting, compensation, training, finance, automation.
To write great resume for chief revenue officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Chief Revenue Officer Resume
The section contact information is important in your chief revenue officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Chief Revenue Officer Resume
The section work experience is an essential part of your chief revenue officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous chief revenue officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular chief revenue officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Chief Revenue Officer resume experience can include:
- Responsible for creating and demonstrating an environment of leadership and direction for revenue cycle. This includes the development, implementation and maintenance of a system strategy for revenue cycle that ensures the effective and efficient realization of the health system’s goals
- Effective leader who can demonstrate experience building and leading cross-functional teams to deliver profitable growth
- Through effective leadership and direction, ensures excellent levels of service for revenue cycle processes across the health system
- Experience managing a Channel, Partner and/or Distributorship indirect sales model
- Experience implementing processes that ensure high performance and team efficiency. Performance management of direct staff
- Lead the team of experienced business development/marketing professionals
Education on a Chief Revenue Officer Resume
Make sure to make education a priority on your chief revenue officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your chief revenue officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Chief Revenue Officer Resume
When listing skills on your chief revenue officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical chief revenue officer skills:
- Work and strive in a fast-paced, matrixed environment and execute against multiple projects and deadlines, prioritizing and re-prioritizing
- Effectively communicates with all of diverse constituents of revenue cycle to ensure that revenue cycle is meeting the expectations of its many customers
- Leadership experience in developing and negotiating both digital and offline revenue-driving partnerships for an advertising or commerce business
- Experience setting and managing budgets, including revision and reallocation throughout the year based on business performance
- Experience managing a dynamic sales organization with ‘go-to-market’ expertise
- Create a consistent sales message that demonstrates understanding of customers’ business goals and potential market objections
List of Typical Experience For a Chief Revenue Officer Resume
1
Experience For Executive Assistant to Chief Revenue Officer Resume
- Responsible for the effective and efficient supervision of revenue cycle resources
- Team player, effective motivator, coach, and listener; highly self-directed
- A proven ability to think strategically and deliver on agreed KPIs
- Demonstrated ability to take initiative, anticipate needs of executives and their teams and exercise independent, sound judgment
- Bring a battle tested sales methodology to the company – instill a sales driven culture
- Data- and metrics-minded, with a deep understanding of digital advertising, commerce, content and marketing KPIs and analytic tools
- Mastery of developing, negotiating and nurturing mutually productive brand and business partnerships with third parties
2
Experience For Intern to Chief Revenue Officer Resume
- Create strategies to test and optimize solutions to maximize revenue, while maintaining or improving our Company's membership engagement and retention
- Drive implementation and execution of monetization solutions with our Company's operations, engineering and marketing teams
- Lead and develop the sales team – establish goals, incremental metrics and processes consistent with meeting / exceeding sales targets
- Schedule and manage extremely demanding calendar, while keeping executives’ time highly accessible and flexible
- Ensures the development, implementation and compliance of appropriate policies and procedures regarding the revenue cycle function across the health system
- Responsible for non-sampling revenue efforts and monetization
- Work with the CEO and President to optimize existing revenue models and create new revenue streams
- Recruit, develop, and retain exceptional Account Executives and Sales Managers, creating a “deep bench” to ensure the company’s ability to hit targets
3
Experience For Chief Revenue Officer Resume
- Clearly defines, establishes and communicates revenue cycle performance expectations to staff in order to achieve health system goals in the areas of patient access, patient billing and collections, and customer satisfaction
- Ensures that performance expectations are measured and reported through a timely, clear and transparent system of metrics
- Ensures an effective compliance program is in place and that the health system maintains compliance with relevant federal, state and local regulations governing all aspects of the revenue cycle and governmental programs
- Provide support and direction to the direct and indirect sales organization with involvement in territory / account planning, opportunity development and key client facing activity
- Prescribe, analyze and report on appropriate and effective sales metrics (via collaboration with Finance and Sales Operations) related to sales volume, potential sales, and areas of proposed client base expansion
4
Experience For Executive Assistant to Chief Revenue Officer Resume
- Deliver profitable year-over-year growth through successful new account acquisition, the effective development of existing accounts, the creation of new revenue channels and careful cost management. Full profit and loss responsibility
- Strategic guidance in the development of an ongoing sales and revenue strategy. Define and execute a strategy that ensures predictable, repeatable, and scalable sales processes and results using data analytics and forecasting methodologies
- Measure and analyze the productivity of all revenue-generating departments across the entire revenue cycle, including marketing, sales, and client services. Monitor pipelines of each revenue stream to determine level of risk to obtaining desired goals
- Actively engage via in-person and virtual meetings with senior leaders within prospect and client organizations. Provide executive representation to clients and develop business opportunities with potential partner organizations
- Participate as member of the senior executive team and contribute to shaping growth strategy around the world, with potential for board- level reporting structure
5
Experience For Intern to Chief Revenue Officer Resume
- Substantive sales leadership experience, with 8+ years being global in sales leadership focus, including demonstrated skills, knowledge and experience in the design and execution of scalable processes to support $100M+ in annual revenues
- Enterprise sales experience, with a proven track record of success targeting, developing and maintaining C-level enterprise relationships and proven sales success at the highest level in Global 1000 companies. Experience in selling learning solutions an advantage
- Strong organizational skills with a demonstrated ability to leverage technology to its fullest use and benefit
- Recruit, train, and motivate top-tier sales talent. Model consultative sales behavior and coach sales staff and sales leaders in such skills
- Leader with integrity and high standards of ethics who can creates an environment of trust, openness and respect. One who engages employees, supports employees so they can be productive and ensures that open and effective communication exists within the organization at all times
6
Experience For Chief Revenue Officer Resume
- Financial acumen and business management skills with high analytical abilities
- Travel, estimated up to 50%, with some international travel
- Establish and track key business performance/revenue metrics
- Comprehensive knowledge of digital monetization, content partnerships and audience growth strategies
- Provide first class administrative and project management support to Oath’s Chief Revenue Officer at Oath's Sunnyvale HQ
- Coordinate complicated international and domestic travel, accommodations and logistics
7
Experience For Executive Assistant to Chief Revenue Officer Resume
- Interface and collaborate daily with C-level executives, Chiefs of Staff, and other Executive Assistants across the company both locally and internationally
- Power user of Microsoft Office suite: Word, Excel, PowerPoint, as well as Google Calendar and Google Drive
- Work closely with - and provide counsel to - Optum senior leadership regarding market trends, premium distribution, and evolving claims management trends affecting the Workers’ Comp and No-Fault Auto markets
- Meet commitments to shareholders by driving OWCA’s growth in revenue, sales, market share and client “mind share.” Ensure adequate sales pipeline growth and close rates to meet and exceed business objectives
- Formulate go-to-market strategies and identifies opportunities for new clients, markets and service offerings. Collaborate in the development of value proposition materials for products. Translates strategies into actionable client development plan(s)
- Collaborate with the enterprise solutions business development group and consulting practice leaders on sales and client strategy
- Coordinate tracking and distribution of client leads and market penetration sales reports and the appropriate utilization of sales support systems and tools (prospect list, pipeline, Salesforce activity reports/updates for new and prospective workers’ compensation and no-fault auto clients
8
Experience For Intern to Chief Revenue Officer Resume
- Coordinate with the product leaders and corporate marketing on the execution of marketing strategy, including though not limited to client forums, information on new solutions, competition, markets, and demand trends
- Provide exceptional people leadership with a focus on engaging, developing and retaining key executives as well as attracting top talent into the organization
- Actively engage client and potential client executives, building sustainable, long-term relationships based on the business value Optum brings our clients
- Identify internal and external talent with the required capabilities to succeed as Sales and Account Management positions and develop said employees in their new roles
- Manage and grow specific, named key Workers’ Compensation and No-Fault Auto Sector Healthcare clients
- Help establish the brand and visibility of OWCA in the market by providing leadership in external market activities such as writing white papers, delivering speeches to industry forums, and assisting in formulating and positioning future innovative offerings
9
Experience For Chief Revenue Officer Resume
- An ability to initiate and implement change, be efficient as a operational leader and provide positive support to a business’s executive team
- Lead Organizational Change: Champions the need for change, clearly communicating its rationale and urgency. Diagnoses the organization’s readiness for change, and adapts change plans accordingly. Builds organizational capability to respond quickly to emerging opportunities
- In relevant business context with several years in senior sales & relationships management positions
- Knowledge on customer data analytics and how this informs business decisions
- Knowledge of and experience in the impact of the latest technology trends in the industry and how this translates into customer requirements and internal product development
10
Experience For Executive Assistant to Chief Revenue Officer Resume
- Experience in developing and implementing internal and external communications strategies and plans
- Manage growth pipeline
- Customer data analysis
List of Typical Skills For a Chief Revenue Officer Resume
1
Skills For Executive Assistant to Chief Revenue Officer Resume
- A charismatic leader with the innate ability to motivate, create loyalty and effectively communicate the company’s vision
- Demonstrated passion for continuous learning, improvement, and sharing best practices
- Demonstrated ability to build and manage a business in the fast-evolving Healthcare solutions marketplace
- Establishes aggressive goals and delivers results. Proven track record of exceeding expectations and growth goals
- Digital media knowledge and experience required
- EA experience
- Orchestrating and managing key accounts and deal
2
Skills For Intern to Chief Revenue Officer Resume
- Defining a sustainable and predictable revenue architecture that continuously aligns with the business product teams
- Partnering with the senior team to define differentiated products, offerings and go-to-market strategies and predictable achievement of financial metrics
- Has successfully managed sales team through significant revenue growth, ideally at an Advertising / Marketing Technology company
- Confident and at ease calling on and connecting with C-Level executives
- Relationship building / management
- Demonstrable track record of managing teams who have consistently achieved / exceeded sales targets
- BCOM Finance / Law
3
Skills For Chief Revenue Officer Resume
- Developing brand positioning that articulate the solutions and products portfolio, corporate brand message and value differentiators to customers, peers, teams, prospects, and partners; and,
- Crafting sales & marketing strategies to maximize revenue potential from existing and prospective customers
- Building plans to market and selling products and services to predictably meet and exceed targets
- Leading product customer success teams
- Implementing predictable, repeatable, and scalable sales and marketing processes using data analytics, and manage a consistent pipeline and forecasting methodology
- Supporting hiring, training and retaining top sales, marketing and customer success talent
- Building a performance driven sales-focused culture, working closely with leaders, with a customer, execution, and growth focus
4
Skills For Executive Assistant to Chief Revenue Officer Resume
- Partnering with IT colleagues to define needs and maintain business ownership of the "revenue technology stack" including marketing automation, salesforce automation/ CRM, digital channels (e.g. web and social), business intelligence, and data management
- Structuring and managing successful relationships with alliance and channel partners
- Communicating brand positioning and thought leadership to build awareness with customers, industry participants and influencers
- Crafting and executing closed-loop customer acquisition and account-based marketing campaigns using a mix of paid, earned and owned media / channels (e.g. inbound, outbound, email, telesales, webinars, white papers, SEO search, web lead generation, and dynamic content) to drive predictable lead conversions
- Optimizing day-to-day sales activities and drive engagement that optimize revenue conversion performance; and,
- To lead the Client Relationship and Sales functions across the business to create and deliver the Client Relationship Management, Servicing and Sales Strategy across the entire suite of Computershare products
- Drive and optimise client retention and reference rates by understanding the customer journey and delivering products and services to maintain these
- Implement Client management strategic plans while monitoring delivery through the various teams
- Actively support other heads in delivering the client agenda and act as a role model within the senior management team
5
Skills For Intern to Chief Revenue Officer Resume
- Contribute to the tactical and strategic development of the Computershare product proposition and engage larger existing clients in the development of these
- Identify, manage and maximise revenue opportunities on existing client relationships
- Attendance as required at the various Client meetings and engagements, and support the sales team in acquiring new customers
- Provide mentoring and act as escalation point for Client Relationship Managers
- Create, develop and manage relationships with major clients to influence them to do business with Computershare
6
Skills For Chief Revenue Officer Resume
- Drive the Computershare cross sell strategy with across all other business units to achieve cross sell and commonality targets
- Ensure the teams comply with the responsibilities associated
- Manage your budget and your team’s expenses within agreed levels
- Translate business objectives into clearly defined business cases, costs or schedules in order to support achievement of a work area
- Monitor and review the performance and behaviour of team members and take action to ensure compliance with the company´s risk and compliance policy and codes of conduct
- Work cross-functionally (e.g. with marketing, operations etc.) to contribute to the development of business processes and lead the implementation of sales and distribution systems and process improvements in own area
- Manage the overall business relationship with key clients and/or customer segments in order to drive customer satisfaction
- Build and maintain close relationships with client and advisors in area/channel/segment, to manage and (where applicable) negotiate terms of business (e.g. distributor compensation)
7
Skills For Executive Assistant to Chief Revenue Officer Resume
- Build strong cross-functional relationships with colleagues in other functions to ensure sales campaigns are executed effectively, and contribute to the planning of sales campaigns
- Lead the Client Management team to develop and implement business processes and manage performance across all activities in order to achieve business objectives and continuously improve performance
- Complete the performance management cycle with staff, including providing coaching and feedback for improved performance
- Ensure all staff has and are implementing development plans
- Meet objectives of business unit people management plan
- Take insights from our customers’ business challenges across all categories and convert those insights into meaningful business solutions
- Work with the senior management team to implement and adhere to the team’s business plan
- Manage through people and manage remote offices
8
Skills For Intern to Chief Revenue Officer Resume
- Due to global nature of our business, ability respond to email and calls outside standard business hours; possess global awareness, time zone sensitivity, culture, logistics
- Experience in sales leadership in the Healthcare industry
- With an established, nationally recognized firm/company
- Significant experience working with, or in a Managed Care organization at the Executive, or Director/VP Level. Capable of developing relationships at the C-Suite level
- Strong financial acumen with demonstrated P&L - or revenue - management experience
- Exceptional people leadership skills. Demonstrated ability to recruit, develop and motivate top talent and work collaboratively across the organization in a highly matrixed environment. Ability to lead the organization through change initiatives - deals well with ambiguity
9
Skills For Chief Revenue Officer Resume
- Proven proposal management skills with a history of developing creative and profitable approaches; politically savvy
- Thorough understanding of Managed Care
- Values-driven individual in alignment with Optum’s values and culture
- Previous partnering / alliance creation and consideration experience - externally and internally, with a comfort level working as a prime and subcontractor, as necessary or relevant
- Excellent analytical skills - understands how to collect, analyze and leverage data to achieve business objectives
10
Skills For Executive Assistant to Chief Revenue Officer Resume
- Differentiate the Business in the Marketplace: Identifies and pursues new market opportunities to drive organic growth. Leverages products and services from across the enterprise to create market-leading customer solutions. Leverages core OWCA assets and properties to create unique, market-differentiating solutions
- Drive a Client Focused Culture: Drives the organization to deliver industry-leading customer service and satisfaction. Focuses the organization on attracting and retaining customers. Champions the importance of maximizing the customer experience
- Establish Organizational Focus and Direction: Develops business strategy and plans that support the organization’s overall mission and goals. Communicates the direction of the business clearly and consistently to all levels. Ensures that all work efforts are focused on achieving the business’s goals
- Drive Organizational Execution: Deploys and redeploys resources among business units to drive organizational efficiency. Operates effectively within a matrixed organization. Identifies obstacles impeding goal achievements and acts quickly to remove them
- Builds Organizational Talent: Identifies internal and external candidates who have or can develop the required capabilities to succeed quickly. Places people in the appropriate positions to meet current and future business needs. Readily imports and exports top talent to meet the evolving needs of the enterprise
Related to Chief Revenue Officer Resume Samples
Chief Medical Officer Resume Sample
Work Experience
• Knows, understands, incorporates and role models the St. Joseph Health Mission, Vision and Values in leadership behaviors, practices and decisions. Inspires physicians and others to reflect the St. Joseph Health mission, vision, and core values
• GROWTH - %
• COMMUNITY - %
&n...
Professional Skills
• Strong analytical skills and problem solvi...
• Outstanding physician relationship skills,...
• Work within a highly matrixed, complex org...
Chief Technology Officer Resume Sample
Work Experience
• Provide technical leadership to the UK&I business and provide visible leadership within the technology community; stay abreast of major technology changes to ensure an ethos of continuous improvement and an ‘Intelligent Client’ approach is maintained both internally and externally
• Establish a...
Professional Skills
• Excellent written and verbal communication...
• Excellent judgment and creative problem so...
• Excellent written and verbal communication...
Human Resources Officer Resume Sample
Work Experience
• To provide consultative support and excellent HR customer services to employees
• To regular visit employees in Tiffany Stores for employee communication and to collect staff feedback
• To be the role model for other staffs and facilitate change in organization
•&...
Professional Skills
• Outgoing personality, with excellent writt...
• Skills/experience in training administrati...
• Excellent report writing skills and analysis
Fiscal Analyst Resume Sample
Work Experience
• Oversee, maintain, monitor and ensure the integrity of OMH billing system monthly bill runs. Resolve pended, denied and audited claims. Analyze services and recording statistics to identify unbilled visits and under-utilization of services. Audit and analyze data to ensure data accuracy and compliance with federal and st...
Professional Skills
• Excellent analytical, quantitative, writin...
• Demonstrated skills to compile and summari...
• Strong research, problem solving, and time...
Risk Governance Resume Sample
Work Experience
• Manage sensitive cross LOB client controls processes, including the Client Screening List (CSL)
• Work with firmwide LOBs and functions, including Global Financial Crimes Compliance (GFCC) to evolve current CSL process to clearly identify all necessary resources for “hits” communications to include...
Professional Skills
• Advanced sharepoint skills and advanced Mi...
• Outstanding written and oral communication...
• Proficiency in English, excellent analytic...
House Officer Resume Sample
Work Experience
• Graduate of an accredited APN program
• Excellent interpersonal skills including written and spoken English
• Proven security experience in a ‘soft’ customer service driven environment, where they have worked with minimal supervision utilising excellent judgement and decision...