Cib-project Manager Resume Sample
Dell Kilback
911 Wyman Forks,
Philadelphia,
PA
+1 (555) 922 3944
Work Experience
Cib-project Manager
10/2016
-
PRESENT
Phoenix, AZ
- Ensure that system (Unity/Smart) functionalities have been build as per business requirement
- Functionality is tested for all possible business scenario
- Ensure functionality is fully tested before it goes into production
- Escalation, tracking and resolution of issues, risks, decisions and actions in a timely manner
- Provide ongoing management of projects and maintenance of the change readiness plans, activities, and other reporting documentation
- Function as an escalation point to keep all parties aware of overall project impact, and facilitate decisions in a timely manner
- Define, develop and execute internal and client communications
- Development and execution of approach documents and other project deliverables within established project timelines
- Management and facilitation of the review and approval process on communications by product and market segment owners
CIB Project Manager
10/2012
-
05/2016
New York, NY
- Facilitate meetings to gain agreement on change readiness deliverables
- Creation and management of mid-term project plans
- Print and digital graphic design
- Processing client contact data
- Maintains project timelines, action items, status reports and facilitates project meetings accordingly
- Daily monitoring of different asset classes held in mutual funds and benchmarking them
- Escalations of all queries and risks to Supervisor/ Manager
- Responsible for escalation of issues of material importance as soon as they are identified
- Direct, daily interaction with reporting SME’s to manage the information flow and delivery of key project milestones
Cib-project Manager Lead-são Paulo
06/2006
-
06/2012
Dallas, TX
- Experience project management; ability to prioritize and manage multiple tasks in a fast-paced environment
- Involve right set of audience to get necessary approvals/direction
- Maintains calendars and milestones to track action items and deliverables
- Schedules meetings and captures meeting minutes, action items and tracks action items to completion
- Creates workflows depicting the lifecycle of a process to ensure understanding of the baseline process and recommends improvements
- Delivery of multiple projects or initiatives to drive the execution of NAV STP strategy
- Evaluate the manual reporting current effort across all accounting sites, volume, usage
- Define acceptance criteria for each User Story with close consultation with Product Owner and Quality assurance team
Education
North American University
2001 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Strong presentation & communication skills at all levels - confident and organized with the personality to challenge status quo & strong influencing skills
- Outstanding communication skills (oral, written and presentation) and strong interpersonal skills
- Strong analytical skills - experience with Excel and manipulating large data sets is highly desirable
- Being a self-starter with strong leadership skills
- Strong presentation skills expert level in Powerpoint (including use of multiple masters, color themes, animations, actions, and video)
- People management skills - proven leader with the ability to drive results & manage a diverse group (direct as well as matrixed)
- Extensive experience in business analysis and/or project management through experience with a leading financial institution or related industry
How to write Cib-project Manager Resume
Cib-project Manager role is responsible for presentation, communications, powerpoint, planning, securities, training, security, analysis, reporting, design.
To write great resume for cib-project manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Cib-project Manager Resume
The section contact information is important in your cib-project manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Cib-project Manager Resume
The section work experience is an essential part of your cib-project manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cib-project manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cib-project manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Cib-project Manager resume experience can include:
- Effectively manage project scope / changes, functioning as an escalation point to ensure impact is communicated and approved
- Prior experience of plan management and analysis in Strategy Consulting, or Financial Services
- High energy level, strong team player and good work ethic
- Working knowledge of FIS InvestOne product is a strong advantage
- Build & leverage robust network with Global Sourcing, TPO and IAS to effective and efficiently onboard vendors
- Contribute to the development and maintenance of the overall Customer Experience vision, strategy, principles and standards
Education on a Cib-project Manager Resume
Make sure to make education a priority on your cib-project manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cib-project manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Cib-project Manager Resume
When listing skills on your cib-project manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical cib-project manager skills:
- A high energy level, as well as good judgment, flexibility, and common sense, with strong analytical Individual contributor skills
- Effective presentation skills with working knowledge of PowerPoint
- Clearly articulate issues in writing; strong written communication skills
- Very good communications and presentation and skills
- Demonstrate solid experience in Project Management
- Work independently and manage your time and priorities effectively
List of Typical Experience For a Cib-project Manager Resume
1
Experience For CIB Project Manager Resume
- Manage matrixed reporting lines & partner effectively with diverse groups across geographies
- Demonstrated passion for providing customer satisfaction
- Establish effective Governance platform and partner with Operations to implement rigor of adequate performance review & controls
- Partner with stakeholders, providing guidance and analysis, helping identify, manage and escalate issues / risks /dependencies and proposing mitigations
- Build and maintain working relationships with stakeholders in the different lines of businesses
- Manage the requirements of the project in JIRA/GreenHopper/Requirement Traceability Matrix
2
Experience For Cib Project Manager Associate Mumbai Resume
- Combine list, by blueprint client, of how many reports are sent manually and frequency
- Work with the Program team to gather key information for Client Services in an effort to work with Clients on their agreement to move to VPR or self serve on VPR
- Provide leadership and direction for the delivery of project objectives and changes to meet business requirements
- Develop tool knowledge, particularly of Service Portal
- Convert data analysis into actionable recommendations
- Effectively develop custom dataset configurations, metrics and user stories to address questions within global Financial Reporting teams to meet business objectives
3
Experience For Cib Project Manager for Markets, Based Resume
- Lead working groups / follow ups across supported teams (Banking Ops sub-functions i.e. Cash/Trade/WCOB)
- Provide project management support for Business Support Coordinators (who represent the various Lines of Business) who lead working groups to develop business cases to address policy, process and implementation concerns
- Completion of business justification / business case / change request documentation in line with corporate policies
- Collaboration with cross-functional SMEs to identify, implement, and accurately track automation related initiatives. This includes, but is not limited to
- Participate in complex change global programs in Fund Services – those with significant scale, complexity & budget
- Maintain and develop portfolio of vendor relationships to support delivery of regulatory & other strategic business programs from time to time
- Partner with ITRM and internal Control groups to ensure complete compliance to JPMorgan’s Risk Management Practices & Policies by the vendor partners and their staff
- Provide leadership team with regular information & adequate transparency around numbers, performance & billing through a robust framework of Management Information System
4
Experience For Cib-project Manager Lead-são Paulo Resume
- Establish an objective framework to measure performance against KPI, KRI & Health of Service Indicator such as Attrition, Cost, SLA Compliance and demonstrate tangible progress
- Manage Vendor selection & management through competitive RFP/Reverse Auction processes
- Plan & facilitate Vendor IT and Security audits and Third-party reviews
- Custody of all service level contracts and other documents with vendors and ensure their timely renewal
- Ensuring timely preparation and maintenance of all compliance related documents of the vendors and Making all central contracts with the help of legal and getting same approved
- Create and periodically update all data related to vendor rates, vendor’s payments and vendor costs. Keep updated data for analysis and dashboards as per the requirement of management
- Reports the status of projects as they track against phase review objectives, schedule, budget and risk. Develops recommendations and implements improvements to established project management methodologies within SunTrust
- Mentors less experienced teammates to build technical expertise
- Map end-to-end customer experience touch-points
5
Experience For Cib-project Manager Resume
- Update and validate key customer persona’s
- Learn from, create, and leverage best practices in industry
- Project Management & Stakeholder Management
- Be sufficiently fluent in graphic design software (such as Adobe Illustrator, Photoshop, Keynote and PowerPoint, etc) to enhance the look and feel of the deliverables of CXM Business Unit (i.e. PowerPoint presentations, Google Sheets presentations and Keynote presentations)
- Perform end-to-end productivity reviews from Business analysis, formulating recommendations to actual implementation in an efficient but effective manner using industry standard tools (Lean or Six Sigma)
6
Experience For CIB Project Manager Resume
- Experience in the project management discipline ideally within financial services
- 3+ of AML/KYC experience
- Experience in design, development and maintenance of customer journey-maps
- Maintains a strong governance to ensure accurate and timely deliverables
- Experience in Fund Accountant or equivalent role
- Bring a structure around multiple Change Programmes & ensure the projects follow a structured delivery approach within the set tolerances
- Manage Steering/ Working group meetings, setting the agenda, preparing meeting materials, documenting minutes and ensuring clear ownership of action items
- Define the Governance for multiple change work streams & ensure Governance Framework is adhered to
- Manage stakeholders and Senior Management communications through presentations and reports e.g. Progress Updates, Project Plans, Scorecards, RAID Logs etc
7
Experience For Cib Project Manager Associate Mumbai Resume
- Manage project lifecycle, including requirement analysis, system testing, operating model development, end user support & ensure all toll gates & check points are met
- Be a change champion & ensure change culture/ mindset gets engrained within the wider change team & operations team
- Review and analyze Firm’s and local regulatory AML/KYC Standards and Policies
- Superior communication skills - both verbal and written. Ability to present concise, direct and timely communications to executives, management and key partners
- Directs the activities of project teams to ensure quality and timeliness of project completion
- Evaluate and assess project results
8
Experience For Cib Project Manager for Markets, Based Resume
- Manage project resource allocation to Project Managers
- Act as Assets, Seats/Facilities SME
- Manages replacement of assets due to escalated issues and provide guidance on resiliency
- Understand a diverse and complex technology and operations infrastructure
- Relevant industry qualifications are an advantage (CFA, FRM etc.)
- Willingness to constructively challenge where required and work collaboratively with partners
9
Experience For Cib-project Manager Lead-são Paulo Resume
- Excellent skills in analysis and reporting. Strong Excel, MS access, PowerPoint skills, with good knowledge of Business Objects and data visualization platforms such as Qlikview
- Strong oral, written, and presentation abilities - able to convey benefits to all levels of the business, from C-level executives to operations and development teams
- Lead & drive governance of complex and global projects across multiple/ cross functional operational groups within agreed time frames
- Track and monitor multiple deliverables globally and give clarity and direction to all involved parties across a global virtual team environment
- Drive and get things done within Operations and Technology environment
- Proficient with Microsoft Word, Excel, PowerPoint, Visio & MS Project
- Develops and executes projects involving people, process, and/or technology changes, including direct accountability for the successful execution of assigned projects
10
Experience For Cib-project Manager Resume
- Builds communication plans to ensure all impacted parties (upstream/downstream) are informed of next steps for completion
- Identifies and escalates issues and barriers head-on and with an appropriate sense of urgency
- Business analysis / Project management
- Highly motivated with a positive ‘can do’ attitude – adaptable, versatile and able to manage ambiguity
- Promote teamwork both within and across groups and adapt to change
List of Typical Skills For a Cib-project Manager Resume
1
Skills For CIB Project Manager Resume
- Excellent Interpersonal skills & Stakeholder management expertise
- Demonstrated graphic design experience with commonly used design tools such as Adobe products, Keynote and PowerPoint
- Customer journey mapping experience
- Design experience using appropriate tools, such as Adobe Illustrator, Photoshop, Keynote, PowerPoint and Google Sheets
- Work closely with management to prioritize fast changing data and information needs
- Experience total exp (2+ years in managing a project / implementation team.)
- Facilitate workshops as part of customer journey experience
2
Skills For Cib Project Manager Associate Mumbai Resume
- Experience in Financial Back office
- Skilled in issue resolution
- Previous experience in metrics, reporting, analysis
- Experience in using query languages such as SQL
- A strong analytical and logical focus to problem solving
- Agility to adapt to a changing environment and demonstrate delivery of critical business goals
- Experience in project management, business & financial analysis & Reporting
- Experience with common data science toolkits
3
Skills For Cib Project Manager for Markets, Based Resume
- Experience with data visualisation tools
- Industry experience in Fund Services business
- Understanding of Financial Markets instruments and type of securities would be an added advantage
- Responsible for analyzing, trouble-shooting and resolving production tickets based on agreed upon SLAs with business partners
- Approves recommendations for purchasing assets or accepting cost absorption from asset pooling
- Perform regression testing on resolved production tickets to ensure there were no unintended impacts, and coordinate status reporting
- Work with Technology, Operations and other Stakeholders to determine process improvements, including development of and monitoring of ROI
- Execute post-mortem reviews following each client’s reporting cycle
4
Skills For Cib-project Manager Lead-são Paulo Resume
- Drive the analytics data collection and measurement efforts by translating the financial reporting requirements into reports and dashboards
- Provide desk-side and global training to Operational teams to assist with self-resolution and to better understand production processes
- Assist with project overflow build work stemming from the local Unity Support team
- Assist with disaster recovery testing on an as needed basis
- Coordinate training Operational users on new enhancements and related risks and controls
- Manage the implementation of Full Path Location strategy projects (Less Complex migration) & Scope Expansion Projects with existing footprints
- Conducts Project Management trainings in partnership with Learning and Development
- Proficiency in Microsoft suite of tools (including Project, Excel, PowerPoint, Visio and SharePoint)
5
Skills For Cib-project Manager Resume
- Serves as a champion for new ideas and approaches; promotes the use of creative-thinking strategies and tools to solve problems
- Provides coaching, performance evaluation to direct reports
- Drive local awareness and training via semi-annual roadshows, boot camps and induction trainings
- Publish reports: One Pagers, Weekly/Monthly CROWN Monitoring, Asset Dashboard
- Conduct Demos and walkthroughs with Product Owners during the sprint to get early feedback
- Overall program governance and ownership of key messaging to stakeholders and senior management across the organization
- Execution of Customer journey mapping
- Coordinate implementation of a standardized methodology for capturing JPMorgan’s customer journeys
- Plan & execute workshops with customers/ internal audience as part of Client journey mapping
6
Skills For CIB Project Manager Resume
- Incorporate segmentation of customer and varying strategies within key customer journeys
- Partner with Sales, Product, Marketing, Finance, Technology, Operations as part of the internal stakeholder mgmt
- Absorb and present complex ideas quickly and accurately
- Flexibility to work overtime if business requires
- Work in all shifts
- Flexibility to work public holidays as per business requirement
- Elicit, evaluate and critique functional and technical requirements specifications
- Provide desk-side and global support to internal Operational teams to support application changes in the QA or Production environments
7
Skills For Cib Project Manager Associate Mumbai Resume
- Provide coverage and initialization of application for U.S. Holidays
- Devise detailed project plans to successfully execute
- Proactively review and finalize Project Management Playbook Updates
- Consult Senior projects manager and obtain approve on change of Project Timeline,
- Review and publish weekly reports (Location Strategy, Inter–Affiliate Services documentation)
- Manage escalations and recommend alternative approach to achieve a strategic solution
- Consult Senior projects manager and obtain approve on change of Project Timeline
8
Skills For Cib Project Manager for Markets, Based Resume
- Builds networks with customers, other team members and other relevant teams is essential
- Delivery focused and takes responsibility for targets
- Strive for standardization and simplification in all aspects of work
- Independent, driven and creative (well-versed with productivity analysis methods and tools such as Lean and Six Sigma)
- Familiarity with Core Cash and Liquidity products
- Formal accreditation in Project Management method
- Responsible for all day to day decisions relating to implementation of project controls and making recommendations for the project plan to Operations leadership
- Logical and structured approach to planning, problem-solving, and decision making
9
Skills For Cib-project Manager Lead-são Paulo Resume
- End to end Business Planning, Analytics and Reporting. Additionally, following competencies are desirable
- Implement process improvement opportunities by defining and using Key Performance Indicators (KPIs) to monitor your journey from data to information
- Maintain a roadmap with a clear understanding of deliverable and associated deadlines
- Basic understanding of risk and control environment
- Flexibility – to be able to manage changing circumstances
- Monitor and manage requests from teams to the BI Group
- Proficient in Microsoft Project/Excel/Visio and Powerpoint
10
Skills For Cib-project Manager Resume
- Flexible to work in shifts i.e. APAC or EMEA
- Proficient in MS Office applications (e.g. Excel, PPT, and Word)
- Use of initiative to provide innovative solutions to business issues
- Work overtime at short notice and weekends when required
- Communicate with onshore locations in their time zones where necessary for project delivery
- Experienced and proven financial services operations / project manager, who is comfortable working in a distributed operating model, with stakeholders in multiple geographical locations
- Creative self-starter with strong initiative, ability to take ownership, work independently as well as with a team
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