Cisco Engineer Resume Sample

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Katherine Hansen
328 Terry Plains,  San Francisco,  CA
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Work Experience


Senior Cisco Engineer
05/2015 - PRESENT
Houston, TX
  • Senior member of Testing team, for projects on Cisco’s Next-Gen Routing platforms
  • Experience: 1-4 years
  • Experience using Traffic Generators such as Ixia/Spirent, and working knowledge of scriptin+J62g languages such as TCL, Perl, Python is an advantage
  • Cisco Networking certificates, such as CCIE, CCNP, etc. are desirable
  • Design, configure, install and maintain WAN and LAN networks
  • Configure and support Cisco Unified Call Manager (CUCM)
  • Configure and support Cisco Unified Contact Center Express (UCCX)
  • Configure and support Microsoft Exchange environment
  • Design, configure, and maintain Microsoft SCCM
Cisco Engineer
09/2011 - 11/2014
Boston, MA
  • Support and troubleshoot Microsoft Active Directory including DNS and group policy
  • Assist corporate service desk with end-user support
  • Configure and troubleshoot VPN connections between corporate and remote offices
  • Participate in after-hours on-call rotation and perform incident management
  • Participate in implementation and support of company security policies and initiatives
  • Provide backup support for network switching and firewalls
  • Assist with back-up and recovery operations
  • Participate in company’s disaster recovery program
  • Practice and observe safety rules and regulations and encourage others to do so at all times
Engineer.iii.software Engineering.cisco
10/2006 - 04/2011
Detroit, MI
  • Treat each individual with care, dignity, fairness, respect and recognition
  • Work productively and collaboratively with direct supervisor and peers
  • Display and encourage teamwork and willingness to be a problem solver. Provide excellent customer service
  • Adhere to all policies and procedures as set forth by the company and ensure that all employees are knowledgeable of and adhere to all standards set for by the company
  • Write portions of product spec. - Lead
  • Monitoring and support of Viacom’s global Network, Voice & Video, IP and related security services issues in and out of hours, resolve complex system and network issues and outages
  • Design, development of new Platform SW. This includes bring up of new platforms. Handling BIOS and
  • Strong knowledge of and experience with firewall technology (ACLs, packet inspection, traffic filtering, NAT/PAT), or VPN technology (IPSec, SSL and client less VPNs, remote access, AAA, certificates), ideally with Cisco’s Firewall products

Education


Whitworth University
2001 - 2005
Engineer's Degree in Computer Science

Professional Skills


  • Prior experience designing scalable object management systems Prior experience with object data stores
  • Demonstrated networking skills with various operating systems
  • Strong communication, interpersonal and presentation / documentation skills
  • Very good troubleshooting skills and work with less supervision and follow-up. Commitment to customer success is key to this role
  • Have a proven and successful experience developing large scale software solutions in more than one language preferably Python, Java
  • Strong hands-on programming experience in Java, Python or Object Oriented Languages like C++
  • Strong Scripting experience in Python, Perl

How to write Cisco Engineer Resume

Cisco Engineer role is responsible for troubleshooting, software, integration, security, java, coding, wireless, architecture, reporting, design.
To write great resume for cisco engineer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Cisco Engineer Resume

The section contact information is important in your cisco engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Cisco Engineer Resume

The section work experience is an essential part of your cisco engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cisco engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cisco engineer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Cisco Engineer resume experience can include:

  • Effectively prioritize and execute tasks based on severity levels
  • Prior experience with stateless idempotent control systems Understanding of code generation systems
  • Prior experience in the email security technology or in cloud/orchestration related technologies like Open Stack, Puppet etc. is an added advantage
  • Scripting experience in Tcl/Expect, Python, Perl
  • Working experience in merchant silicon
  • Very good understanding of threading/locking models, synchronization/concurrency issues, multi-core scaling, non-blocking IO programming etc

Education on a Cisco Engineer Resume

Make sure to make education a priority on your cisco engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cisco engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Cisco Engineer Resume

When listing skills on your cisco engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical cisco engineer skills:

  • Excellent analytical and problem solving skills including root-cause analysis
  • Very good experience in setting up a reporting structure
  • Very good experience in routing protocols RIP, OSPF, EIGRP, BGP and IP services (QoS, NAT etc) and L2/L3 VPNs
  • Excellent & solid knowledge of Cisco ASA and ICE technologies in design, implementation and operation
  • Excellent experience in the administration of Cisco ASA and ISE as well as firepower
  • Working experience in programming with Python and TCL/PERL

List of Typical Experience For a Cisco Engineer Resume

1

Experience For Engineer.iv.software Engineering.cisco Resume

  • Work closely with test teams to design development strategies and plans followed by designing & writing code reflecting the requirements and functionality of the product
  • Working with development teams and working with various cross technology groups to understand their development strategies and environments and identify gaps in product
  • Experience in defining the test strategy and tracking execution
  • Good Knowledge of Voice Logger i.e. Verint
  • Strong understanding of CS fundamentals (data structures, algorithms and programming languages)
  • Technical documentation to implement and operate the Packages Life Cycle
  • Provide a great end-customer experience with regards to this service for all AirbusDS employees in Germany and International
  • Experience with MPLS
  • Working in product teams comprised of marketing, development, QA, support, field people, manufacturing, etc
2

Experience For Senior Cisco Engineer Resume

  • Building and deploying immutable infrastructure and components
  • Operating and maintaining the Cisco ASA and ICE infrastructure
  • Understanding of Object Oriented Analysis and Design (OOA/OOD) and Design Patterns. (Either Java / C++ / C#)
  • Understanding of performance/space tradeoffs
  • Responsible for Maintenance, Administration & Troubleshooting of following UCCE components
3

Experience For Engineer.iii.software Engineering.cisco Resume

  • Develop and implement best-in-class technologies and operational procedures, including development and constant betterment of tooling
  • Executes tasks defined in the project plans & schedules using best practices in secure networking models and standards
  • Establish and comply with organizational standards and frameworks in creating and maintaining networks
  • Establishes and complies with organizational standards and frameworks in creating and maintaining networks
  • Knowledge in using some of the Test Tools for performance, security testing, etc
4

Experience For Senior Cisco Voip Engineer Resume

  • Advanced routing and multilayer switching for a high availability environment
  • Practical understanding of networking concepts and protocols like TCP/IP & HTTP
  • Proficient in testing Python modules and automate them using various python automation frameworks
  • Proficient in leading the testing efforts for highly scalable, UI based product for at least 2 yrs
  • A passion for quality, for doing the right thing for the customers, the product, and for the company
  • Cisco WebEx & Meeting Place
  • The ability to adapt to a changing environment
  • Supports ntework transition activities from existing legacy infrastructure to new private
5

Experience For Engineer, Software Engineering Cisco Resume

  • Develop and maintain standard operating procedures for legacy environment as well as resources transitioned to private cloud environments
  • Supports network transition activities from existing legacy infrastructure to new private
  • Develops and maintains standard operating procedures for legacy environment as well as resources transitioned to private cloud environments
  • Work in cross-functional teams as well as providing technical leadership when required
  • Sufficient understanding of voice, video, and other collaboration protocols (H.323, SIP, BFCP, etc.)
6

Experience For Engineer.ii.software Engineering.cisco Resume

  • Quality of Service (QOS) Traffic engineering/ Models / Best Practices
  • Proficient in working with network management products for at least 3 years
  • Knowledge of LAN/WAN environments: RAS, TACACS, HSRP, QoS, VLAN’s, Bandwidth modeling and VoIP infrastructures
  • Solarwinds, Plixer Scrutinizer or other network monitoring applications
  • Contact centre Reporting
  • Extensive programming background in Python, Any honors or Certifications in python
7

Experience For Engineer.software Engineering.cisco Resume

  • SAN and disk configuration and troubleshooting
  • Knowledge on machine learning, AI test tools, UI automation tools
  • Basics of data networking related to virtualization
  • Work on a feature set from bringing up new platform and follow up with feature development in L2/L3, ACl/QoS/Unicast/Multicast/Vxlan/ISSU/programmability area
  • Cisco Unified Contact Center Enterprise
  • CUBE Router & Voice Gateway
8

Experience For Senior Telecom Engineer Cisco Resume

  • Cisco Jabber & Social Minor
  • Qualification: Graduate & Relevant Cisco certification
  • Design, configure, and install computer systems and networks
  • Troubleshoot enterprise network and computer systems
  • Provide escalation support for corporate service desk and end users
9

Experience For Senior Cisco Voice Engineer, Infrastructure Resume

  • Participate in on-call rotation for after-hours support
  • Respond to network and computer system incidents
  • Participate in IT projects
  • Keeps up with industry best practices, trends, and standards and identifies automation opportunities, designs, and develops automation solutions that improve DevOps operations and efficiency
  • Work with the PM and Architect to transition functionality from legacy equipment to the organizations’ public and private clouds
  • Plan, install, configure and manage customers’ physical and virtual networks
  • Plans tasks to support STIG and DIACAP requirements in relation to law enforcement networks
10

Experience For Apjc Software Engineer Cisco Engineering Resume

  • Provide Network Operation and Sustainment support for the virtualized environment
  • Diagnoses and troubleshoots problems with the network infrastructure; coordinates and plans corrective action with customer and administration team
  • Develop and implements functionality based on provided guidance and requirements for private and public cloud services
  • Post development activities include Operations and Management (O&M) support. Compliance with all CM processes and procedures as elements evolved from dev to test to prod
  • Collect and provide data/metrics that support any required SLA, MOU and MOAs
  • Assesses the alignment of network engineering design principles/trends with desired mission strategies and objectives, concept of operations, business processes, and technology standards

List of Typical Skills For a Cisco Engineer Resume

1

Skills For Engineer.iv.software Engineering.cisco Resume

  • Experience supporting, administering, and/or engineering of VMware Virtual environments
  • Experience with networking architectures such as routing and switching
  • Good Java knowledge and worked extensively on Threads, Collections, Exception Handling and troubleshooting aspects
  • Experience with Content Switching/Load Balancing
  • Solid understanding of large scale applications, network architectures, monitoring and fault management
  • Has deep experience with at least one of the following (including associated tools, development, debug environments)
  • Good understanding on following Layer-3 Features - OSPF, RIP, EIGRP, HSRP, VRRP, BGP, PIM- SM/VXLAN/TRILL etc
2

Skills For Senior Cisco Engineer Resume

  • Hands-on development and testing experience in building server side Java, J2SE and other middleware based products
  • Knowledge/Working experience on Industrial Protocols say PRP, HSR, CIP, Profinet, PTP and understanding on field deployments
  • Experience in the troubleshooting of the following Cisco tools / Components
  • Good knowledge on Diameter Protocol and understanding on 3GPP Specifications
3

Skills For Engineer.iii.software Engineering.cisco Resume

  • Able to execute the tasks based on timelines and be able to adapt to changing priorities based on release and product requirements
  • Fault, Configuration, Accounting, Performance and Security management experience
  • Experience with configuring routers, switches, and firewalls
  • Automation Experience : Knowledge of automated testing tools/scripts, 3rd party tools and Java would be an advantage
  • Experience in working on Automation Framework like Robot Framework, etc
  • BE/ B.Tech/ME/ M. Tech with 3 to 8 yrs of development in networking industry experience
  • Very strong and engineering level expertise on L2/L3 technologies. LAN (Ethernet, VLAN, 802.1q/.1p, QinQ, IGMP etc) / WAN (DHCPv4/v6, PIM, NAT etc)
4

Skills For Senior Cisco Voip Engineer Resume

  • Experience mentoring junior staff and customer resources
  • Experience generating metric reports in support of outages and usage
  • Hands-on development experience in building server side Java, J2SE and other middleware based products
  • Experience in design & development of REST APIs, Web Services using one or more Java frameworks
  • Experience with spring framework, ORM frameworks (hibernate etc), database design
  • Hands-on experience in embedded system SW development in Networking domain
  • Experience or certifications in one or more of the following: VCP, CCNA-DC, CCNP-DC
5

Skills For Engineer, Software Engineering Cisco Resume

  • Hands on experience with testing of L2, L3 and MPLS Protocols: OSPF, BGP, ISIS, MPLS LDP, L2VPN, L3VPN
  • Five (5) years or more years supporting IT/DevOps experience (2) of which in a cloud environment
  • Experience working Application Development and Operations teams
  • Technical experience with computer networking, and with firewalls or VPNs
  • Experience with Hadoop, Spark, Storm, Flink, Kafka or similar
  • Related experience, Individual contributor role
  • Good design knowledge and exposure to design patterns
  • Comfortable with ASR5k, ASR9k configuration and good exposure in GGSN, SGSN network elements
  • Experienced in Agile & Scrum process
6

Skills For Engineer.ii.software Engineering.cisco Resume

  • Experience in building and optimizing a robust infrastructure
  • Software development experience in networking technologies
  • Experience with test-driven development, testing tools and frameworks
  • Experience with Terraform, Salt, Cloudformation and building AMI highly desirable
  • Hands-on experience with Cisco's Unified Computing Systems, B/C Series
  • UCS Operational Validation & Troubleshooting
7

Skills For Engineer.software Engineering.cisco Resume

  • Experience in Cisco VoIP environment using aforementioned Cisco products above
  • Be part of a team of engineers involved in platform testing for Cisco router and switch products that operate in Embedded environment
  • Related experience, Individual contributor role
  • Several years of relevant IT service operation experience
  • Experience with containers and container orchestration (Docker, Kubernetes , Mesos/Marathon)
8

Skills For Senior Telecom Engineer Cisco Resume

  • Excellent English Written / Verbal
  • CCNP Voice/Collaboration certification is required or equivalent experience
  • Experience with DNS and DHCP services in a medium to large corporation
  • Remote access implementation and support experience (SSL and/or IPSec VPNs)
  • Experience with Cisco Unified Communications
  • Strong Attention to detail and ownership of deliverables
  • Experience in Virtualization technologies lie ESXi, KVM, Zen etc. is an added advantage
  • Experience with design and testing of scalable, high-performance, multi-tenant java backend architectures and REST interfaces
  • Technical experience with computer networking, and expertise in SMTP, HTTP, LDAP, DNS.
9

Skills For Senior Cisco Voice Engineer, Infrastructure Resume

  • Experience with UI automation tools (selenium)
  • Experience with Jasmine/Javascript based tools
  • Virtualization Experience - design, implement, and manage networks
  • Experience with design and development of scalable, high-performance, multi-tenant java backend architectures
  • Cisco (highest priority)
  • Cloud Experience with Cisco ACI (Application Centric Infrastructure)
  • Independent, accountable, strong sense of ownership, assertive, communicative, accountable, sense of urgency, and flexible/adaptable
10

Skills For Apjc Software Engineer Cisco Engineering Resume

  • Able to work directly with other IT and non-IT pesonnel, gather requirements and create effective solutions
  • Debugging and fixing any issues reported by test teams and customers. Maintaining and enhancing the product
  • Leading small team of 2-4 engineers
  • Understanding of IT Service Management (ITSM)
  • Providing quick turnaround of VoIP tickets to maintain contractual SLAs
  • Securing Cisco infrastructures ASA and ISE

List of Typical Responsibilities For a Cisco Engineer Resume

1

Responsibilities For Engineer.iv.software Engineering.cisco Resume

  • Hands-on experience with Cisco Telepresence endpoints (C40, C60, SX, DX, MX, Spark Room, Spark Room Kit)
  • Hands-on experience with Cisco UCM, TMS, TMSXE, WebEx, Expressways and/or VCS
  • Fluency in day-to-day Development & Designing (Architectural designing) on Unix /Linux platform
  • Technical background and an understanding of the networking domain – TCP/IP with some protocols such as HTTP and HTTPS, DNS, SNMP, etc
  • In-depth understanding of programming concepts, OO methodologies, design patterns
  • Base level knowledge of programming/scripting, either in PowerShell or Python
  • Receive reporting input from the RUN and report agreed KPIs
  • Cisco Routers / Switches Configuration / Troubleshooting / Support
  • Wireless networking and security implementation
2

Responsibilities For Senior Cisco Engineer Resume

  • Standard O&M practices supporting Layer 2 and 3 switches
  • Develop topology based on test requirements and setting up the test bed
  • Coordinates with change management in collaboration with organizational governance
  • Serves as network administrator and manages all network services with commitment to implementing best practices in security, optimization, quality assurance cloud architecture, design, engineering, testing and implementation
  • Monitors and manages network operations and infrastructure services according to requirements specified in agreements with customer and stakeholders
  • Works with the PM and Architect to transition functionality from legacy equipment to the organizations’ public and private clouds
3

Responsibilities For Engineer.iii.software Engineering.cisco Resume

  • Plans, installs, configures and manages customers’ physical and virtual networks
  • Provides Network Operation and Sustainment support for the virtualized environment
  • Develops and implements functionality based on provided guidance and requirements for private and public cloud services
  • Posts development activities to include Operations and Management (O&M) support. Compliance with all CM processes and procedures as elements evolved from development to test to product
  • Collects and provides data/metrics that support any required SLA, MOU and MOAs
  • Definition, planning and monitoring of build, change and run activities (In cooperation with external provider) for the “Remote Access Services)” in Germany and International
4

Responsibilities For Senior Cisco Voip Engineer Resume

  • The main parts of these activities are
  • Pre and post qualification for Cisco Package processes based on design decision and criteria
  • Observe run activities and ensures the delivery of the service complies with the agreed SLA/OLA
  • Escalation to the Design & Plan if necessary
  • Prepare the rollout for new client packages
  • Ensure service and operation
  • Optimization of Cisco architecture
  • Ensure stable and high-quality operation of the Cisco ASA/ISE Infrastructure
5

Responsibilities For Engineer, Software Engineering Cisco Resume

  • Ensure service operation compliant to the AirbusDS standards
  • Management and coordination of external service providers and subcontractors
  • Definition and guarantee of the compliance with the defined delivery parameters (technical content, costs and schedule)
  • Familiarity with UNIX development environment
  • Contract to hire, salary conversion around $130k
  • Direct deposit, immediate 401k contribution, weekly pay
6

Responsibilities For Engineer.ii.software Engineering.cisco Resume

  • Network Protocols TCP/IP / SIP / MGCP / SCCP / MPLS
  • Phone Systems IP PBX / PBX
  • Work involves developing test cases, automated scripts, manual testing and attending to reproduce customer found defects on existing as well as newer products/features
  • Work with cross-functional and geographically diverse teams to interact, share and schedule
  • Proficiency with development expertise in Unix/Linux environments
  • Develop and maintain Network team documentation and roadmap
  • Interact with business and other IT teams to answer questions, resolve problems and address requests
  • Routers (ISR G1 and G2, ASR and legacy branch routers)
  • Catalyst and Nexus switches (65xx, 45xx, 3x50, 5K and 2K)
7

Responsibilities For Engineer.software Engineering.cisco Resume

  • Security Appliances such as ASAs
  • AAA services such as CiscoSecure ACS
  • Load balancers (physical and virtual Netscalers)
  • Experience scripting with monitoring tools (infrastructure and/or application performance monitoring) and monitoring automation, execution and integration to function across different platforms and tools
  • Follow written support processes, SOPs, Policies & procedures
8

Responsibilities For Senior Telecom Engineer Cisco Resume

  • Relevant work experience in testing role - Understanding and experience in Test Process : TestCase design, planning, Defect Handling, SDLC process for both manual and Automation Testing
  • Protocol development (e.g. SMTP, HTTP, LDAP, TCP/IP, DNS)
  • Adopt to the changing environment and willing to contribute in all areas of the software development including design, development and testing in a truly agile development
  • Sufficient understanding of network technologies and protocols (DHCP, LAN/WAN, QoS, firewalls, security, certificates, and encryption) in order to work with network and/or systems and/or security resources on installing and troubleshooting video endpoints
  • SIP trunk troubleshooting
9

Responsibilities For Senior Cisco Voice Engineer, Infrastructure Resume

  • Up to 15% travel possible
  • B.E/B.Tech/ME/Mtech/MS from reputed university
  • 3 months with possible extension. This is an open head count so chance for contract to hire
  • Advanced knowledge of digital PBX’s, VoIP, hardware and software configuration
  • Wireshark or similar packet analysis software
  • Cisco UCCE and/or Cisco UCCX
10

Responsibilities For Apjc Software Engineer Cisco Engineering Resume

  • CCNP / CCIE is desirable
  • VMware distributed virtual switch configuration
  • HA, DRS, server and storage vMotion
  • CCNA / CCNP is desirable
  • Linux System administration (CentOS/Redhat)

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