Citrix Resume Sample
Fleta Reichert
155 Connelly Court,
San Francisco,
CA
+1 (555) 491 8792
Work Experience
Infrastructure Ops Team Lead-citrix
09/2017
-
PRESENT
Houston, TX
- In-depth knowledge of the Citrix-Microsoft Desktop Virtualization Solutions (Citrix XenDesktop and Citrix XenApp versions 6.5 & 7)
- An Access Platform to access facilitation to other service components, provide authentication, proxy to hosted environments and VPN functionality
- Supporting user queries and customer advices
- Implementing global best practices in server operation
- Providing reports of infrastructure performance
- Cooperation with other teams towards problem resolution/avoidance
- Participate in and / or lead projects consisting of inter- or intra-departmental employees in accomplishing daily tasks & long-term projects
Citrix Admin
05/2014
-
04/2017
Los Angeles, CA
- Provides guidance to change management for changes related to Citrix infrastructure
- Maintains relationships with other functional groups and provides subject matter expertise through appropriate team members as required
- Participates in the management of vendor relationships for Citrix infrastructure
- Maintains awareness of Citrix software patches and their impact on the environment
- Implements Citrix software patches into the Production environment
- Assists with the Incident and Problem management processes to resolve issues related to Citrix infrastructure
- Coordinates resolution of issues around application suitability for Citrix
- Assists with Change management process as applied to Citrix infrastructure
- Configures new Citrix infrastructure components after installation
AOC WS Citrix Junior Technician
06/2008
-
04/2014
Chicago, IL
- Actively seek out opportunities to improve existing practices, procedures, and technology implementations
- Use and evaluate the most advanced tools, technology, and product design solutions that support enterprise-wide Server applications
- Represent IT and engage IT partners and vendors to create and implement solutions to business problems
- Participate in on-call rotation for support escalations
- Maintains awareness of the foundation that Citrix infrastructure provides for the delivery of IT services
- Facilitates integration of Citrix infrastructure into existing IT Service Management processes
- Facilitates development and maintenance of Citrix Infrastructure forecast
Education
International Technological University
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Excellent scripting skills (PowerShell, MSI), Basic developing skills - preferably .Net
- Excellent level of server and application troubleshooting skills with a strong background in customer service
- Excellent business communication and client interfacing skills, coupled with mentoring and motivating Service Delivery teams
- Proven problem-solving skills with an eye for details and the desire to problem solve
- Programming skills (preferable C#, java)
- Documentation skills in referencing existing and developing new materials where required
- Good problem solving and analytical skills as well as the ability to fix complex technical problems under pressure
How to write Citrix Resume
Citrix role is responsible for negotiation, architecture, training, integration, printing, security, java, analysis, reporting, design.
To write great resume for citrix job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Citrix Resume
The section contact information is important in your citrix resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Citrix Resume
The section work experience is an essential part of your citrix resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous citrix responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular citrix position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Citrix resume experience can include:
- Strong written/verbal communication skills & organizational skills to prioritize work balance and lead complex projects
- Strong system administration skills on Win 200x servers
- Strong citrix/remote access problem solving skills with a business focus
- Communication -Effectively communicates individual and /or organization goals and business issues
- Solid hands on experience in the following fields
- Proven experience in High Availability Citrix setup
Education on a Citrix Resume
Make sure to make education a priority on your citrix resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your citrix experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Citrix Resume
When listing skills on your citrix resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical citrix skills:
- Good troubleshooting skills in Citrix printers, profiles, resource manager’s thresholds, installation manager, Citrix Farm Configuration
- Experienced system administrator with power shell skills on Windows Server 2008R2 or 2012R2
- Strong verbal and written English language essential; Presentational skills. Proficiency in other languages would be advantageous
- Expert skills and experience in problem determination, analysis and resolution
- Strong experience with customization and packaging of applications for Citrix and Terminal Servers
- Data backup skills - CommVault, Intelli Snapshot Mgmt, Continuous Data Replication, CommNet
List of Typical Experience For a Citrix Resume
1
Experience For Citrix Admin Resume
- English language skills - excellent written and verbal com
- Experience with hardware or software load balancing solutions
- Related experience administering computer systems
- Experience with engineering and administration in virtualized desktop environments
- Related work experience in engineering function
- Maintains knowledge and experience with Citrix, VMWare, and HP Blade technology
2
Experience For Infrastructure Ops Team Lead-citrix Resume
- Broad-based Citrix "farm" and "sites" implementations and significant experience with Citrix "farm" and "site" migrations in enterprise environments
- Citrix Access Gateway, Secure Gateway and StoreFront experience
- Citrix XenServer and Cisco ASA and Cisco AnyConnect experience
- Experience on Citrix Products (Xenapp, Xendesktop, Storefront, Web Interface, Netscalar/Gateway)
- Experience with the entire Citrix infrastructure including Netscalers
3
Experience For Citrix Xenapp Engineer Resume
- XenApp 4.5/6.5 experience
- Hands on experience with Server or Desktop virtualization
- Coordinating scripting and packaging of new applications in SCCM with scripting team
- Reviewing and analyzing common system issues and proposing possible solutions to leadership
- Installing, upgrading and configuring of various Citrix Xenapp/Xendesktop products
- Handling and updating Incident tickets
4
Experience For Manager, Citrix Infrastructure Operations Resume
- Creating and updating scripts, batch jobs for application patch/hotfix deployments
- Assisting in the implementation and documentation of new and existing technologies
- Publishing applications in Citrix and application virtualization using AppSense and/or Microsoft App-V
- Reviewing SOW & updating it through Change Process; Synchronization of scope across SOW, OAM
- Understanding of concepts like Database, Storage and Networking
- Keeping Infrastructure documents and Cookbooks up-to-date
- Monitoring NetScaler configurations
- Understanding of MS Active Directory administration
- Managing Citrix Farm / Sites with awareness of Management consoles
5
Experience For Virtualization Engineer Citrix Resume
- Understanding infrastructures in a global enterprise
- Migrating Citrix Farms
- Managing print queues
- Understanding of deployment of applications inside Citrix farm
- Deploying virtual Windows XP and Windows 7 VDI’s within VMWare Infrastructure
- Installing and managing the application deployment platforms that serve production, reporting, disaster recovery, training , and non-production needs
- Managing logins for different types of access, including login behavior and working environment configuration
6
Experience For Citrix Server Administrator Resume
- Installing and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic system
- Applying platform and Epic upgrades and updates to production and non-production Web server components
- Collaborating with your technical teams and Epic to ensure proactive support
- Following client and Epic best practices for hardware and software configuration
- Responsible for managing the day-to-day administration, planning and problem solving for Citrix XenApp / Netscaler environment on a 24x7 basis
- For technical engineering support, familiarity with one or all of the following technical environments: servers, storage, networking, or virtualization
- Citrix server builds, application packaging and deployments using Citrix Provisioning
- Resolves issues identified confirming remediation actions to take and completing these before start of day. Escalates repeat failures
7
Experience For Citrix Engineering Resume
- Active Application Monitoring and autonomous monitoring scripts
- Responsible for Infrastructure monitoring via monitoring tool
- General knowledge of enterprise technology including storage, networks, and server operating systems
- Responsible for performance tuning and providing a high availability XenApp environments to eliminate single points of failure
- Familiarity with one or all of the following areas: servers, storage, networking, or certificate administration
- System administration tasks, including scripting and automation
8
Experience For Citrix Senior Consultant w Resume
- Monitors the market to gain knowledge and understanding of currently emerging technologies
- Responsible for the capacity planning and resource management of the Citrix infrastructure
- Monitors server resource allocation/utilization and performs capacity planning
- Has a thorough understanding of virtual desktop technology, VMWare, COTS, GOTS, and Active Directories (AD)
- Responsible for the client side of the virtual desktop infrastructure, including
- Enable 3rd-level support, reliable environment, morning checkout, manage
- Tickets, coordinate with OSG and patching implementation
9
Experience For Citrix Technical Specialist Resume
- Mission critical environment monitoring and related Sox compliance
- XenApp/XenDesktop 7.5 design, configuration, monitoring and operational support
- General understanding of application level stack concepts and technologies (e.g., SNMP,WMI, performance management, fault management, DNS, and LDAP)
- Senior Subject Matter Expert on Citrix Infrastructure including Deployment, DR, Backup and HA
- Support and / or install software applications / operating systems
- Support and / or install network, server, storage, and virtualization infrastructure and supporting software
- Show confidence in your decisions and are able to make fast decisions in a complex environment, without compromising the focus on high quality
- Ready to drive tasks to a solution involving relevant stakeholders
10
Experience For Citrix Server Engineer Resume
- Server level, thin computing HW/SW client side management
- Ensures appropriate & timely escalations when technology interests are being compromised to ensure the correct levels of management visibility
- Contributes to work during non-business hours when appropriate to support major implementations or to react to service issues
- Design Architecture and Engineering for Citrix
- Travel within Montreal, Ottawa, and Toronto corridors with little advance notification; travel depending on project needs
- Dell hardware, including Dell 2650,2850, 2950 and R710 Servers
List of Typical Skills For a Citrix Resume
1
Skills For Citrix Admin Resume
- Demonstrated experience in the areas of Networking, Active Directory & virtual Windows server administration, Powershell or VBscript and automation
- Advanced Active Directory skills
- Strong Experience in Cloud administration (Microsoft Azure, VMWare vCloud Air) is required
- Proven communication and negotiation skill for leading critical discussion and expectation management
- The ability to learn and comprehend complex instructions; understand the meanings of words and respond effectively
- Experience in a technical admin/support environment or field experience
- Working experience in operating environment based on Citrix XenDesktop and XenApp v7 or later
2
Skills For Infrastructure Ops Team Lead-citrix Resume
- Working experience in Citrix + Netscalar
- Experience in installing, upgrading, and troubleshooting, maintaining Citrix Desktop and XenApp Server environments, including NetScaler
- Experience implementing, migrating, maintaining and supporting technologies for Citrix and Windows
- Experience implementing, migrating, maintaining and supporting technologies for Citrix
- Strong knowledge in configuring Roaming profiles and Streaming profile configuration
3
Skills For Citrix Xenapp Engineer Resume
- Experience in Requirement Gathering with customer / existing delivery teams
- Experience in handling Escalated issues including coordination with multiple teams and vendor
- Good understanding on Networking, Shared storage
- Olid background and working knowledge on the following technologies
- Strong knowledge and understanding of VB scripting for use within VMWare/Citrix infrastructure
- Experience working for financial services, banking, or other regulated organizations
- Very good knowledge in designing and implementing of backup and disaster recovery concepts, security strategies, high-availability and virtualization solutions
- Experience in working with remote datacenter
4
Skills For Manager, Citrix Infrastructure Operations Resume
- Solarwinds, MOM2005 monitoring architecture experience
- Experience with Netscalers Loadbalancers ,and creating Custom Monitor parameters
- Experience in creating policies and apply the best practices to GSLB
- Experience in Working closely with customers, project managers and other engineers to develop customized, managed infrastructure
- Similar work experience in a client facing role
- Support of ongoing server consolidation effort to migrate physical servers to virtual environment
- Hardware knowledge and troubleshooting experience
- Excellent problem solving knowledge
5
Skills For Virtualization Engineer Citrix Resume
- In-depth know-how and hands-on experience in one or more products of the following vendors Citrix, VMware, AppSense, and Microsoft
- Strong knowledge on Citrix Provisioning Services (PVS) & Machine Creation Service(MCS),StoreFront and Delivery controller
- Min 5+ years of experience in managing Citrix and Windows Server Administration
- Good Understanding on SQL Server
- Knowledge of, and experience with, Virtual server methodologies, including thin client and shared desktop implementation
6
Skills For Citrix Server Administrator Resume
- Basic hands-on experience with following products: VMware vSphere, Microsoft Windows Servers (2008, 2012)
- Experience working in a Win-Intel server environment
- Experience with maintaining the integrity and security of applications, servers and systems
- Good knowledge of supporting Citrix and VMware, ideally industry certified to CCP-V and VCP level or greater
- Experience providing third and fourth line Citrix and VMware technical support
- Strong Knowledge of Windows Server operating systems (Windows 2000, 2003, 2008, 2012 & 2016)
- Strong understanding of Load Manager, Resource manager and installation manager
- Good-to-Have 1. VB/Power Shell scripting for Citrix
- Two years of IT experience that includes one year of technical network operations/maintenance
7
Skills For Citrix Engineering Resume
- Work experience with Active Directory
- Experience in High Availability Citrix setup
- Experience with Access gateway component with multi factor authentication
- Experience with GSLB configuration and high level overview
- Experience in Citrix Administration with both XenApp and XenDesktop with multiple sites and farms
- Nice to have knowledge and experience with at least Citrix Netscaler Access Gateway
- Experience with App-V, Hyper-V / SCVMM, AppSense DesktopNow, Knowledge of database SQL
- Citrix support experience
- Preference to have experience with VMWare
8
Skills For Citrix Senior Consultant w Resume
- Enterprise Citrix 6.5 knowledge and experience
- Citrix Presentation Server , Windows Server 2008 and VMware knowledge and experience
- In depth and hands on experience with Citrix XenApp, Citrix XenDesktop
- Experience on Citrix Metaframe XP or Presentation Server 3.0/4.0/4.5 or XenApp
- Strong Knowledge on Profile management (Citrix UPM/Appsense)
- Hands on Experience on Vmware Sphere, Vsphere vCenter 5.0 +
9
Skills For Citrix Technical Specialist Resume
- Strong Active Directory, DNS, IIS and PowerShell
- Experience with Amazon Web Services and US Government Commercial Cloud Services (C2S)
- Experience with Java Web applications and Oracle databases
- Experience with B2B, 3rd party or relevant semi-trusted remote access solutions is highly regarded
- Experience in an IT infrastructure environment
- Citrix XenDesktop/VMware Horizon/Microsoft Remote Desktop VDI experience
- Data center migration and/or application migration experience
- Experience with Disaster Recovery of VMWare/Citrix and related systems
10
Skills For Citrix Server Engineer Resume
- Experience with XenDesktop
- Experience in following technologies, components or areas: MSI Packaging, Microsoft App-V, Citrix Streaming
- Administers the engineering life cycle of all infrastructures ensuring that all hardware and software are properly maintained and operates as intended
- Experience and knowledgeable with VMware ESX/ESXi, vSphere, VMView
- Experience in Citrix, Windows, Wintel
- Experience in Citrix Administration
- Seven years information technology experience
- Demonstrated ability to enhance the technical expertise of peers through team content development
List of Typical Responsibilities For a Citrix Resume
1
Responsibilities For Citrix Admin Resume
- Performs global health checks for Citrix Global Infrastructure working with regional operations teams on restarts and trouble shooting. Escalates repeat failures
- Be the focal point of communication between our customers and the Citrix team. Notify when projects have been implemented; follow up on outside team’s progress to bring the implementation to completion, update requesters on timelines and track for metrics etc
- MS Windows 2003/2008 server administration experience in large corporate environment (at least dozens of servers in different sites connected via WAN)
- Experience with Citrix Presentation Server version 4.0 or higher
- Experience with Citrix XenApp version 5.0 or higher
- Experience with US government security standards or IT Service Management principles
- Experience in implementing and configuring Citrix XenDesktop technologies, Provisioning Services (VDI and XenApp), XenServer, within a production environment
- Managing Citrix and migrating applications into Citrix environments
2
Responsibilities For Infrastructure Ops Team Lead-citrix Resume
- Working Knowledge of Active Directory, WINS, DNS
- Deep know-how in server based computing (Citrix, MS Terminal Services)
- Windows and Citrix engineering and administration
- PowerShell or other scripting language
- Expert knowledge of Citrix XenApp / XenDesktop 7.X Infrastructure Management Troubleshooting and Operations
- Advanced knowledge on Citrix NetScaler Management and Troubleshooting
- Working knowledge in Windows & Citrix, backup technologies
3
Responsibilities For Citrix Xenapp Engineer Resume
- Contributes to the planning and implementation of maintenance and installation work
- Advises on application security, licensing, upgrades, backups, and disaster recovery needs
- Ensures that all requests for support are dealt with according to set standards and procedures
- Maintains knowledge of specific specialisms, provides detailed advice regarding their application and executes specialized tasks
- Broad education and development opportunities which include training and/or professional certifications
- Transparent career path and potential for growth within a leading IT company
- Knowledge on Monitoring tools is added advantage
4
Responsibilities For Manager, Citrix Infrastructure Operations Resume
- Provide guidance or assist with successfully connecting to the Citrix environment
- CA Service Desk Manager ticketing system
- Receives supervision on new aspects of assignments
- Customer Focus -Makes internal or external customers and their needs a primary focus of one's actions; develops and sustains respectful and productive customer relationships
- Applies Knowledge & Professional Skills - Uses specific knowledge, skills and abilities to strive for excellence and takes accountability to complete tasks or special assignments and achieve results
5
Responsibilities For Virtualization Engineer Citrix Resume
- Builds Relationships -Builds and maintains collaborative working relationships throughout the organization. Is inclusive and respectful of all diversity dimensions
- Acts with Integrity -Tells the truth and is described by others as honest; consistently takes responsibility for his/her actions
- Performs advanced-level server administration, configuration, troubleshooting, and problem diagnosis for the Citrix infrastructure, including the interdependent, integrated, and ancillary products and technologies
- Performs level-2 and level-3 problem management for the Hosted Applications team; solves complex network / server / application / infrastructure level problems on an individual level; interfaces with other technical teams, as needed
- Automates the various provisioning and support functions of Citrix, Windows server operating systems, and other systems and technologies; writes, reviews and debugs application programs and scripts; reviews, diagnoses and resolves syntax and logic errors with server automation programs
- Assists with the creation of the necessary interfaces between the Citrix environment, its supported and dependent products and technologies, and other interdependent systems
6
Responsibilities For Citrix Server Administrator Resume
- Performs system and software patching and firmware updating; installs server hardware and operating systems
- Authors technical documentation related to the Citrix environment and its supporting products and technologies
- Collects, interprets and analyzes server performance data; makes recommendations for remediation
- Citrix installations and upgrades
- Install and publish applications
- Deployed virtual Windows XP and Windows 7 VDI’s within VMWare Infrastructure
- "Citrix/Virtualization services include Level 1- Level-2 and Level-3 support for all citrix servers and also responsible for end user support requests
7
Responsibilities For Citrix Engineering Resume
- Server builds; RBS projects/upgrades; server retirements
- Works with user groups to define the service offerings of software license
- Compliance of the hybrid desktop environment
- To off-shift and weekend support calls
- Issue resolution process with globally located Caterpillar IT support teams and
- "Citrix/Virtualization services include Level 1- Level-2 and Level-3 support for allcitrix servers and also responsible for end user support requests
- Experience with Windows Server 2008 R2 and 2012 R2. Group Policy and Active Directory management. Working knowledge of best practices related to security, performance, scripting, hardware, and backup technologies
8
Responsibilities For Citrix Senior Consultant w Resume
- Support existing BAU projects and tasks
- Carry out testing of engineered products
- Infrastructure capacity planning and management
- Integrate/implement components in solution releases
- Deploy virtual Windows XP and Windows 7 VDI’s within VMWare Infrastructure
- Methodically leverages customers’ network topology to make well-informed design decisions to support the Citrix deployment
- Strong working knowledge of Microsoft Windows 2008 and 2012, Active Directory, VMware, Terminal Services, DNS, Group Policy, Scaling and tuning servers, Citrix XenApp 6.5, XenDesktop/App 7.9, Provisioning Server (PVS), Storefront, NetScaler.
9
Responsibilities For Citrix Technical Specialist Resume
- Managing Citrix farm across multiple Epic environments and troubleshooting issues with user access, LPR printing and Citrix redirection as it regards to networked devices
- Proficient in Citrix XenDesktop/XenApp and NetScaler
- Expertise in the Microsoft Windows server administration
- NetScaler management and support
- Document, deploy and maintain infrastructure solutions based on Citrix best practices
- Provides design, development, testing, maintenance, delivery and support for the full life cycle of activities related to VMWare configuration management including updates on the VMWare environment
- Hands on production support experience in supporting > 500 Citrix servers
10
Responsibilities For Citrix Server Engineer Resume
- Additional responsibilities include managing Citrix Infrastructure to support Xenapp & XenDesktop environments
- Evaluate, Design, Build, test & Deploy Cloud technologies (Microsoft Azure, VMWare vCloud Air) in the Infrastructure
- Need to perform a detailed Root cause analysis and implementation of any remediation actions in case of issues
- Resolve Tier 2 and Tier 3 escalations
- Analyze new projects and perform effort estimation. Work with developers to validate the feasibility of using the required application in the Citrix environment
- Perform end-to-end support for Citrix infrastructure
- Maintain the Development, Alpha, and Beta environments for testing the application performance; work with SME’s to modify/tune the applications accordingly
- Work with Change Control team to implement new versions of applications into the Production environment
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