Citrix Administrator Resume Sample
Aiden Haley
1181 Wuckert Parkway,
Houston,
TX
+1 (555) 437 5629
Work Experience
Citrix Administrator
08/2015
-
PRESENT
Houston, TX
- Administer Citrix XenApp and XenDesktop farms and Web servers
- Support user applications being accessed through Citrix servers, including installed applications, web based applications, and thin client applications
- Demonstrated knowledge of virtualization platforms and architectures; including VMWare ESX/ESXi , and Citrix XenServer
- Deploy new servers and applications to meet customer requirements
- Develop new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability
- Implementing, deploying, and supporting Citrix XenDesktop and Citrix Provisioning Services
- Extensive and proven knowledge of Microsoft Technologies: Server 2003 & 2008, Windows XP & Windows 7
Senior Citrix Administrator
09/2008
-
07/2015
Dallas, TX
- Experience in supporting Citrix PS4.0/4.5, XA 6/6.5 infrastructure and Remote Access infrastructure in a large scale enterprise class environment
- Hands-on experience with Citrix Netscaler technology, Citrix Web Interface and Citrix Storefront, Citrix Edgesight
- Hands-on experience in application deployment via SCCM
- Hands-on experience with Juniper SA SSL VPN appliances and other VPN technologies
- Strong client service, negotiation and planning skills
- Work with a global environment across multiple time zones
- Knowledge of troubleshooting tools and techniques related to networks and systems i.e. remote access tools, Windows Support tools, connectivity tests
Windows Citrix Administrator, Mid
04/2005
-
08/2008
San Francisco, CA
- Effectively lead detailed technical discussions and develop and present required briefing materials to ensure the customer’s needs are met
- Responsible for and supports a variety of Mt. Auburn’s based applications. Provides site design and client support, including Citrix support under Microsoft Server Operating Systems
- Demonstrated experience with system imaging, baselining, and configuration management tools
- Experience with virtualized application and desktop environments such as VDI, Citrix, XenApp, XenMobile, and IGEL terminals
- Experience with end user/client side security controls such as full disk encryption, advanced malware protection products, EMET, and native protections such as DEP and ASLR
- Working knowledge of information security frameworks with relevance to end user/client side security controls (i.e., Top 20 Critical Security Controls, ISO 27001/27002, etc.)
- Administration of Apple and Android products
Education
Lawrence University
2001 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Experience as a Citrix Administrator with strong monitoring experience
- Related systems engineering experience with 5 + Years of IT experience and 2+ years of CITRIX Virtual Desktop Infrastructure (VDI) experience
- Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handle multiple tasks and react quickly to problems and issues
- Strong Citrix administration skills, 5 years or more is the ideal
- Strong diagnostic skills and resolve problems quickly
- Team player, strong interpersonal skills
- Work with end users to troubleshoot app issues. Excellent customer service skills
How to write Citrix Administrator Resume
Citrix Administrator role is responsible for software, troubleshooting, citrix, customer, security, training, integration, database, mac, auditing.
To write great resume for citrix administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Citrix Administrator Resume
The section contact information is important in your citrix administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Citrix Administrator Resume
The section work experience is an essential part of your citrix administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous citrix administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular citrix administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Citrix Administrator resume experience can include:
- Strong problem-solving skills, critical thinking
- Excellent level of server and application troubleshooting with a strong background in customer service
- Strong Experience with Application, Customization and Packaging Citrix applications, Terminal Services,
- Quickly recognize, isolate, and resolve technical problems. This includes advanced hardware, software installation, and troubleshooting skills
- Communicate effectively and professionally both verbally and in writing on a consistent basis
- Experience in implementation, administration and troubleshooting experience of Citrix systems, including Provisioning Server, XenApp and XenDesktop
Education on a Citrix Administrator Resume
Make sure to make education a priority on your citrix administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your citrix administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Citrix Administrator Resume
When listing skills on your citrix administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical citrix administrator skills:
- Possess good analysis, problem solving and communication skills
- Effectively collaborate and communicate with internal and customer engineers for supporting technologies – including storage, networking, security, etc
- Strong experience managing Windows Server operating systems (2012 / 2016)
- Hands-on experience of XenApp configuration, XenDesktop, Provisioning Server, some hypervisor and management experience (vSphere/vCenter)
- Good experience in resolving profile, printer, access, and communication issues on Citrix
- Responsible for providing resolution to Priority 1 and Priority 2 incidents
List of Typical Experience For a Citrix Administrator Resume
1
Experience For Senior Citrix Administrator Resume
- Solid hands on experience with server operating systems 2003, 2008, 2012
- Solid hands on experience with Control up and Goliath monitoring tools
- Customer service, service delivery, team collaboration, interpersonal, verbal and written communication skills
- Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments
- Working experience and understanding of
- Experience working in production environments
- Experience in administration of Microsoft Windows Operating systems (servers, workstations),
2
Experience For Citrix Administrator, Infrastructure Resume
- Some scripting experience (PowerShell or similar)
- Experience in XenApp and XenDesktop
- Experience with Configuring GPO’s
- Experience with Citrix XenApp 4.5, 6.5, 7.x Administration, Configuration, Migration
- Experience in 2008 R2, 2012 R2 Server Administration and Configuration
3
Experience For Windows Citrix Administrator, Mid Resume
- Relevant experience in Citrix enterprise architecture in related industry
- Support data center consolidation efforts
- Experience in administration of a high available Citrix Environment (incl. Netscaler)
- Experience in application support and project implementation
- Experience administering Citrix in an exchange environment with 1500+ users
- Experience with virtualization specifically using VMWare
4
Experience For Systems Manager / Citrix Administrator Resume
- Experience with TCP/IP networking
- Experience with Citrix Access Gateway/Netscaler OS 10 and 11
- Experience with Windows Servers 2003/2008/2012/2016
- Validate current environment configuration
- Validate current Netscaler configuration
- Consulting with application owners and providing expertise to help them maximize efficiencies and meet customer needs for accessing software and desktop
5
Experience For Citrix Administrator Resume
- Supporting windows servers in a Citrix environment, Citrix XenApp, Citrix XenDesktop, and troubleshooting end user sessions
- Participating in the evaluation, planning, design and implementation of new application initiatives
- Administering Citrix provisioning Services (PVS) 7.x or later versions
- Implementing and operating of Applications based on Citrix
- Operating and Maintaining our Citrix infrastructure (Netscaler, Storefront, Delivery Controller…)
- Upgrading and maintaining all the tools and infrastructure necessary to provide the above services
- Continuing education in network and/or application engineering
- Configuring and Managing Certificate services in Windows Server 2003
6
Experience For Senior Citrix Administrator Resume
- Working with business units and internal teams to strengthen existing capabilities
- Installing / publishing applications in Citrix farms
- Creating, deleting, modify and Move VDIs
- Interacting with customers at various levels within the organization (including the executive level)
- Troubleshooting software/application issues with operating systems or third party products
- Working knowledge of Layer 2/3 networking to include familiarity with firewalls
- Managing the deployment of published applications
7
Experience For Citrix Administrator, Infrastructure Resume
- Partnering with Global Service Desk and central support groups to provide seamless support to users
- Participating in the 24/7 on call
- Configuring Citrix Secure Gateway
- Configuring Citrix WI Server in Apache Tomcat 6.0 Environment
- Giving access to XenServers as per RBAC
- Working knowledge of Active Directory, Group Policy, and DNS
- Understanding of Microsoft Active Directory, DNS, DFS,
- Understanding of Microsoft Group Policy and Active Directory
- Troubleshooting Citrix issues
8
Experience For Windows Citrix Administrator, Mid Resume
- Working knowledge of RSA – two- factor authentication
- Exploring new opportunities to add value to the organization and departmental processes
- Troubleshooting and Root Cause Analysis of production support related issues
- Troubleshooting of Citrix servers and user Issues
- Preparing the incident report/root cause analysis reports
- Maintaining corporate VMWare environment with regards to Citrix VMs
- Managing system requirements within budget
- Automation of daily tasks in managing Citrix servers including generating reports and monitoring of infrastructure health
- Support initiatives of Boeing India organization related to engineering excellence, employee development, mentoring, customer engagement
9
Experience For Systems Manager / Citrix Administrator Resume
- Work as part of a technical team providing support and guidance where appropriate. Provide mentoring for members of team
- Application Management – Publishing Apps, Security Controls, Shadowing Users
- Application Management on Terminal Server – Testing and Troubleshooting
- Assist in building and maintaining the Global Citrix XenApp 6.5 Farm and XenDesktop 7.6 Farm
- Work weekends and after hours to provide customers in differing time zones technical support, as well as taking after hours call out rotation
10
Experience For Citrix Administrator Resume
- Provide application break fix working with support application support teams and managing customer coordination
- Troubleshooting software/application issues with operating systems or third-party products
- Technical knowledge installing operating systems, third party software installation, upgrades and maintenance
- Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers
- Remote management and support of customer environments, responding to reported incidents (both proactive and reactive) and driving resolution to meet agreed SLA’s
- Knowledge and skill set required to migrate / modify Data Store and Licensing components of the citrix infrastructure
- Ensuring that services are appropriately documented
List of Typical Skills For a Citrix Administrator Resume
1
Skills For Senior Citrix Administrator Resume
- Solid hands on experience working with Microsoft desktop OS Windows 7 32 /64 bit, Windows 10
- Experience building Microsoft Windows images that would operate within the Citrix environment
- Working experience with Citrix and Windows Operating Systems
- Scripting experience (Any combination of VBscript, Batch or Powershell)
- Experience designing, implementing, migrating and supporting Citrix suite of products (XenApp, XenDesktop, etc.) version 7.x including Citrix Receiver
- Experience in designing, deploying and supporting large-scale Citrix environments using, XenApp, Presentation Server, and XenDesktop
- Experience in packaging and deploying application on Citrix farm using Citrix packager
- Experience in packaging and deploying application on Citrix farm using Citrix packager or tools like install shield
2
Skills For Citrix Administrator, Infrastructure Resume
- Experience with Citrix performance optimization, scalability, security, high-availability, monitoring, printing, connectivity, group policy
- Strong knowledge on Migrating and upgrading Citrix Servers and it is components
- Hands on experience in managing and deploying Citrix XenApp and XenDesktop
- Previous experience configuring and supporting Citrix Netscaler in a HA config
- Experience in implementing Citrix Provisioning Server
3
Skills For Windows Citrix Administrator, Mid Resume
- Experience publishing and deploying applications via XenApp
- Experience troubleshooting application publishing issues, user connectivity, and network timeouts
- Experience supporting systems using Windows Server 2003/2008 in a corporate network environment
- Experience with troubleshooting Citrix XenApp/XenDesktop end-user related issues
- Strong technical knowledge on MS operating system (Windows 2003, 2008 &2012)
- Experience on Citrix farm performance tuning
- IT work experience working in multiple system environments
- Experience with virtualizing Windows 7
- Experience maintaining a Citrix environment with complex, multiple AD domains
4
Skills For Systems Manager / Citrix Administrator Resume
- Experience with PVS, management of VDISKs, coordinating UAT, and lifecycle management of Citrix images
- Experience performing similar activities
- Experience supporting load balanced Citrix XenApp implementations
- Experience with NetScalers or other load balancing appliances
- Experience working with Citrix XenDesktop 5.x and higher and XenApp 6.5 or higher
- Experience in implementing Citrix Storefront
5
Skills For Citrix Administrator Resume
- Experience in implementing Citrix XenDesktop and XenApp
- Experience working in all small to large level environments
- Strong understanding of network protocols, web technologies
- Experience and understanding of Citrix XenDesktop/XenApp 7.x
- Experience using IT Service Management software (ServiceNow)
- Experience working with SharePoint
- Combined experience in programming, development, administration and architecture with SharePoint
- Citrix, XenApp, XenDesktop, and NetScaler understanding and experience
- Technical experience working in a global environment
6
Skills For Senior Citrix Administrator Resume
- Experience with the principles of system backups, availability, scheduling, server capacity and performance
- Experience in Provisioning Services (PVS)
- Experience supporting Xendesktop 5.6
- Experience with application automation process such as packaging software into MSI format for deployments in a Citrix environment
- Experience with the following areas: Active directory, Domain architecture, TCP/IP, DNS and Wins
- Experience managing a Citrix environment with Citrix Presentation Server or XenApp
- Experience supporting Citrix NetscalersEEO Employer
- Build a strong working relationship and trust with the customer in order to ensure partnership in delivery between DXC and the Customer
- Experience with DNS, WINS, DHCP and Networking/Firewalls
7
Skills For Citrix Administrator, Infrastructure Resume
- Enterprise Deployment Experience: Microsoft Office
- Enterprise Deployment Experience: Microsoft Internet Explorer
- Enterprise Deployment Experience: Adobe Products
- Enterprise Deployment Experience: Microsoft Office and Browser Plug-Ins
- Enterprise Deployment Experience: Java/JRE
- At least two (2) years of experience with Citrix NetScaler
- At least two (2) years of experience with VMware vSphere administration
- Citrix experience
8
Skills For Windows Citrix Administrator, Mid Resume
- Thorough knowledge of good server and system administration principles
- Senior Windows Administration experience
- Experience with Contact Center environments
- Experience with Windows Servers 2003/2008/2012/2016
- Experience with Citrix XenApp Version 4.5 and up with focus on 7.x
9
Skills For Systems Manager / Citrix Administrator Resume
- Experience with Citrix XenDesktop 5.6 and up with focus on 7.x
- Experience with Citrix NetScaler OS 10 and 11
- Three years of Microsoft Windows, VM and Citrix systems experience
- Knowledge and experience in a hospital based healthcare operations environment
- Experience in Citrix Administration with both XenApp with multiple sites and farms
10
Skills For Citrix Administrator Resume
- Experience with Citrix XenApp 4.5, 5 and 6.5 and Citrix XenDesktop 5.6
- Experience with Windows Server 2003 & 2008 R2 and System Center Configuration Manager (SCCM)
- Experience with Windows Active Directory, Active Directory Policies and Delegation, Hyper-V and App-V
- Managing the delivery of hundreds of applications using packaging and streaming delivery methods
- Administering Citrix provisioning Services
List of Typical Responsibilities For a Citrix Administrator Resume
1
Responsibilities For Senior Citrix Administrator Resume
- Expert level production experience with large scale installations/management/upgrade of Citrix Production experience
- Good production experience with Windows Active Directory, DNS
- Solid hands on experience working with Citrix XenDesktop 7.x, XenApp 7.x
- Solid hands on experience working with Appsense 8.x (Environment, Performance, and Application manager)
- Solid hands on experience with Citrix Sharefile
- Solid hands on experience with iGel and Wyse thin client and Mgmt tools
- Solid hands on experience with Remedy (Incident Problem and Change)
- Experience with application virtualization in Citrix XenApp/XenDesktop environments
2
Responsibilities For Citrix Administrator, Infrastructure Resume
- Experience with Horizon Desktops or Applications
- XenApp v7.x/XenDesktop v7.x experience
- NetScaler VPX, MPX, SDX v11 or higher experience
- Pulse MAG 6611/SM360 experience (nice to have)
- Previous Citrix Xendesktop and Citrix XenApp experience
- Experience in AD Group Policies
3
Responsibilities For Windows Citrix Administrator, Mid Resume
- Citrix Xen App/Xen Desktop/Citrix Access Gateway(Net Scaler) Administration experience required
- Experience with IIS and SSL CA
- Design, implementation, test, deployment, and operational experience with XenApp 7
- Operational experience with previous versions of XenApp 7
- Experience with Citrix operations
- Windows 2016 server installation and configuration experience
- IT industry experience
- Relevant experience in Citrix/XenApp & VDI Administration with multiple sites and farms
4
Responsibilities For Systems Manager / Citrix Administrator Resume
- Experience with XenDesktop
- Experience with Xen App, Xen Desktop, Citrix Netscaller in a XenServer or VMWare environment
- Experience with Windows Server 2012 R2/ 2016
- Experience with Citrix GPOs and Policies
- Strong technical knowledge in Citrix XenApp 6.5 and 7.X
5
Responsibilities For Citrix Administrator Resume
- Strong technical knowledge of client/server and internet systems architectures
- More than 3 years’ experience in a similar position in an enterprise environment
- Citrix XenApp, 4.5, 5.0, and 6.0 Experience
- Experience with Citrix profile management and folder redirection
- Identifying opportunities and implementing solutions to improve business processes and productivity
- Identifying opportunities and implementing solutions to improve business processes and productivity, with a keen focus on automation
- Dealing with and troubleshooting end user issues
- Documenting solutions and working within the ITIL/Asset Management process
6
Responsibilities For Senior Citrix Administrator Resume
- Troubleshooting servers and network connectivity
- Deploying, administering, and supporting Citrix XenApp
- Troubleshooting and investigating XenApps and NetScaler performance issues (CITRIX version 6 or higher)
- MBO+ or HBO working and thinking level, MCITP is preferable
- Escalation of technical issues with 3rd parties/vendors via agreed support mechanisms and progressing to resolution
- Identify areas of continuous improvement, providing suggestions for their introduction
7
Responsibilities For Citrix Administrator, Infrastructure Resume
- Acts as IT subject matter expert and assist HCMS functional management in the planning and implementation of client IT deliverables
- Perform day to day troubleshooting and maintenance of multiple Citrix XenApp/XenDesktop farms from version 4.5 – 7.x and Citrix NetScalers
- Perform tuning and optimization of multiple Citrix XenApp/XenDesktop farms and Citrix NetScalers
- PKI certificate installation, troubleshooting and support on Citrix Servers and NetScalers
- Maintain the health, patching and reboots of the servers
- Proactively monitor and maintain the environment while responding promptly to business issues
- Deliverable: Provide operational and technical support to ensure the ongoing stability to the XenDesktop/XenApp environment
8
Responsibilities For Windows Citrix Administrator, Mid Resume
- Capacity planning to ensure a reliable and efficient environment
- Provide detailed auditing of all tasks executed on all servers and appliances
- Configure solution according to standards to ensure proper operations
- Maintain documentation regarding design and configuration
- Knowledgeable in at least one procedural programming language (VBScript, Powershell, C#.net or VB.net)
- Group Policy Management, Troubleshooting, Design. (100+ policy environment)
- Fundamental knowledge, understanding, and ability to troubleshoot Active Directory and network technologies and protocols
- Hardware/software installation and troubleshooting
- Expertise on other Citrix products such as Citrix NetScaler, Access Gateway, Citrix Provisioning Server, ThinClient, Appsense, XenServer
9
Responsibilities For Systems Manager / Citrix Administrator Resume
- Apply operating system and software updates
- Manage the delivery of hundreds of Desktops using pooled and dedicated delivery methods
- Monitor and provide performance tuning to system components as required to ensure optimum system function
- Identification and escalation of (potential) service issues with designated service delivery/client management
- Assistance to internal/external customers to define detailed service requirements and translate them in to workable solutions
10
Responsibilities For Citrix Administrator Resume
- Interact with clients in a courteous and professional manner
- Participation in an on-call rota to provide out of hours support
- Support and management of support queue and team mailbox for reported incidents
- Configure and troubleshoot Citrix Web Interface / Secure Gateway / XML services
- Work with other IT groups – OS, Network to solve problems and implement new solutions
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