Club Manager Resume Sample
Enos Sporer
75692 Meghan Gateway,
Dallas,
TX
+1 (555) 993 9213
Work Experience
Kids Club Manager
08/2017
-
PRESENT
New York, NY
- Productivity: Responsible for executing club events of varied size and scope, including staffing and management. Ensure accurate reporting of all premium related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate
- The GM recruits, hires, trains and develops a diverse, high performance team and provides leadership and direction to ensure the team achieves goals in a way that reflects the company values
- Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses, with particular focus on activity expenses
- Identify additional revenue opportunities to enhance revenue through chargeable events and activities
- Ensure all financial transactions are handled in a secure manner
- Facility Excellence - Ensure that facility’s equipment and cleanliness/tidiness consistently meet company standards
- Work with clients from all walks of life
Club Manager
05/2012
-
07/2017
San Francisco, CA
- Desire for longevity
- $10 Per Hour
- Hours per week
- Passion for Fitness and related work experience
- Passion for helping others achieve their fitness goals
- Sales experience in the fitness industry is highly desirable
Players Club Manager
12/2008
-
04/2012
Detroit, MI
- Drives Slot Marketing and M life Desk operations performance through the analysis of KPI’s
- Punctual, dependable and self-motivated
- Membership & Personal Training Sales - Responsible for achieving sales goals established by the leadership team
- Staffing and Development
- Executes all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy Restaurants standards
- Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event
- Acts as a liaison with team, including partner’s operational team, Levy Restaurants team and other areas as needed to ensure efficient operational performance
- Ensures that all security, safety and sanitation standards are achieved
- Practices proper product control and handling of all inventory and equipment
Education
Johnson & Wales University
2002 - 2007
Bachelor's Degree in Hospitality
Professional Skills
- Broad retail/hospitality/operations industry experience Experience managing P&L and trend reports, or demonstrated math analytical / ratio skills
- Previous experience in a Leisure Club Manager position, demonstrating proven success in membership growth and retention
- Proven track record of Membership, marketing and/or sales management experience
- Well-developed communication and customer relations skills
- Mentors department managers to develop their skills and leadership abilities
- Prior private club experience
- Possess hands on experience in managing similar facilities with an attitude to deliver and have good understanding of its operation
How to write Club Manager Resume
Club Manager role is responsible for events, travel, modeling, design, reporting, bookkeeping, compensation, security, purchasing, procurement.
To write great resume for club manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Club Manager Resume
The section contact information is important in your club manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Club Manager Resume
The section work experience is an essential part of your club manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous club manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular club manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Club Manager resume experience can include:
- Maintain effective par stock, follows budget and order process in all subareas
- Create a safe environment for both staff and children to operate in
- An excellent level of spoken and written English
- Experience in a fitness environment within a hotel is desirable but not essential
- GCSE or equivalent, previous experience in Leisure Club operations or related professional area
- Significant previous experience of Spa
Education on a Club Manager Resume
Make sure to make education a priority on your club manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your club manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Club Manager Resume
When listing skills on your club manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical club manager skills:
- Experience of managing a leisure facility is desirable
- Work closely with the Public Relations team to develop effective internal and external communication strategies to promote related marketing initiatives
- Have an infectious passion for creating and delivering an exceptional customer experience
- Procure property, equipment, supplies, consumable goods and other merchandise requirements as well as scheduling for professional entertainment
- Experience in development and execution of business plans and revenue strategies
- Demonstrates an ability to identify, attract, retain, and develop Employee Partners
List of Typical Experience For a Club Manager Resume
1
Experience For Kids Club Manager Resume
- Setting market planning/sales strategy
- Ensure statutory training is completed and up to date with all staff (Lifesaving, first aid, e-learning)
- Provides ongoing coaching and training to associates
- Makes final decisions regarding the opening and closing of the pools and spas, based on condition of facility
- Recruit and retain your team by offering training, development reward and recognition opportunities
- Develops and implements initiatives, including special programs, based on guest and member’s feedback and assessment of needs
- Ensures all facilities are in appropriate operating condition
2
Experience For Leisure Club Manager Resume
- Schedules work/repairs as needed with the Engineering Department
- Ensures appropriate fees are charged to guests and that proper cash handling procedures are in place and followed by all Leisure associates
- Selects and ensures appropriate training and certification of all Leisure associates
- Provides special programming for holiday weekends and heavy transient time periods
- Develops and implements sales and marketing strategies for the Club
- Knowledge of market surveys and marketing techniques to determine membership desires and satisfaction with club activities
- Report to the Sport & Leisure Director on a regular basis while also coordinating with other hotel departments
- Supervise all aspects of the Babysitting Department
3
Experience For Players Club Manager Resume
- Motivate and engage your team using their natural talents to deliver beyond expectations
- Ensure the Leisure Club is always be prepared and ready for service according to agreed brand guidelines
- Start date October 2017
- Manages the day-to-day operations of the Clubhouse building by assuring that the physical appearance of the Clubhouse is kept up to standard, including housekeeping, engineering and landscaping
- Assists in the preparation and review of projects and purchase orders for items of mechanical, engineering, computer, HVAC, plumbing, electrical and other operating systems
- Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency
- Assists with interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems
4
Experience For Player s Club Manager Resume
- Assists in monitoring projects and correlation to business volume and plans accordingly in areas of manpower, productivity, costs and other expenses
- Maintain the established quality standards in all areas through active participation in the service and guest contact aspects
- Monitor, track and continuously improve the health and safety of the guests and colleagues while ensuring the highest possible standards of service are being delivered
- Are a service oriented team player and have the ability to create a work environment which sparks an alert, attentive, pleasing and helpful atmosphere to the guests
- Assists in planning, organizing, and directing the activities of the club complex, ensuring the activities comply with legal and regulatory requirements and meet customer needs
- Appointed as the Catering Manager for all Catering events at the Officers' Club
- Analyzes, appraises, and provides input to the financial aspects of the operation on a day-to-day basis to ensure that financial standards and goals are met
- Represents the club complex with a variety of installation and functional area organizations
- Executes all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standards
5
Experience For Metropolitan Club Manager Resume
- Develops annual budget and resource requirements to meet program objectives
- Works with local engineers in developing plans for repairs, upgrades, renovations and other facility improvements. Actively involved in all equipment purchases throughout the club with recommendation to management of types and prices of equipment
- Performs first level supervisory personnel management responsibilities
- Responsible for the care and maintenance of the leisure club equipment and resources – ensure faults and maintenance issues are reported, followed up and rectified
- Engage with all users to establish needs, gauge opinion and continuously look to improve on service provision
- Provide detailed P&L and Monthly Reports on the business
- Monitor and maintain safety records to ensure that all Accor Codes of Practice and industry standards are fulfilled
- Train, coach and motivate Team Members to deliver best possible service
6
Experience For White Carpet Club Manager Resume
- Recruitment, selection, and retention of a high quality customer focused team
- Conduct bi-annual appraisal and set personnel objectives for your team
- Boost membership and secondary sales within the business
- Undertake additional responsibilities within the Hotel as directed by the GM
- Manages overall operations of Leisure Club department
- Address comments and feedback from the Members Satisfaction Survey (MSS)
- Ensures quality and safety for all areas of service and facility
- Manages all areas of the club to ensure brand standards of hospitality, health & safety and cleanliness are met
7
Experience For Assistant Leisure Club Manager Resume
- Maintains and enforces safety standards and procedures with the Leisure associates
- Comply with all Finance, SOPs, RSOPs and LSOPs
- Hires, trains, and monitors development of Leisure Club associates
- Assists with major equipment purchases
- Schedules and maintains appropriate coverage of all Leisure operations
- Manages Leisure department man-hours and expenditures as budgeted
- 401(k) Retirement Plan option
8
Experience For Kid s Club Manager on Duty-river Oaks Resume
- Maintain membership database
- Start date March 2018
- Knowledge of commonly used policies, procedures, methods, and publicity techniques of club operations to evaluate strengths or weaknesses and develop/revise programs to meet legal and regulatory requirements and promote patronage
- Knowledge of the requirements, techniques, procedures, and practices of generally accepted facility and resource management principles, standards, and techniques
- An excellent standard of numeracy, literacy
- Knowledge of budgetary requirements, internal controls, and resale and inventory principles to analyze and evaluate financial information
9
Experience For Assistant Club Manager Resume
- Plan, organize, and direct the functions of the club complex and mentor, motivate, and appraise the staff of the organization
- Knowledge of military protocol and military like ceremonies and receptions
- Be smart and professionally presented
- Have the ability to identify employee talent and implement plans that encourage professional developement
- Manage kids activity marketing programmes for the hotel; stay abreast of industry trends. Review and approve resort kids program on a regular basis with Director of Recreation
10
Experience For Grand Club Manager Resume
- Conduct proper inventory procedures. Determine par stocks of items needed for the activity program
- Ensure the security and proper storage all kids and teens club equipment and supplies, inventory and equipment, and replenish supplies in a timely and efficient manner while minimising waste
- Manage stated areas ensuring a smooth and efficient operation
- Direct and liaise with the SKC Team Leaders & Play Attendants
- Ensure all SOP’s, Risk Assessments, Policies & Procedures and Health Guidelines are followed accordingly
- Actively promote and encourage participation of guest and club members in activities & events
- Motivate and encourage the staff to ensure their best performance
List of Typical Skills For a Club Manager Resume
1
Skills For Kids Club Manager Resume
- Skill in implementing accounting and internal controls for receiving, safeguarding and disbursing all funds and control of all other assets
- Consistently ensures that the Club is operated in accordance with all applicable local, state and federal laws
- Organizing all activities and programs including celebrations to interact with the guests to ensure an energetic, fun and safe environment is being established
- Attending trainings if required
- Welcoming guests on Arrival if required
- Leading the launch and be responsible for its revenue generation and operation of the facility
- Knowledge of planning, directing, controlling and coordinating all phases of club operations
2
Skills For Leisure Club Manager Resume
- Relevant Core Training: Baby Sitting, Child Protection, Food Hygiene, Pediatric First Aid
- Membership & Personal Training Sales - Responsible for achieving sales goals established by leadership team.'
- Are able to treat colleagues and guests with courtesy and have a knack for building and maintaining positive relationships
- Get motivated by sincerely providing a helping hand to others to achieve shared goals and results
- Performs competitive analyses on Clubs and other businesses providing member alternatives through personal observations and historical reports
3
Skills For Players Club Manager Resume
- Full awareness of the Leisure Club Licensing laws, wet facilities safety, pool plant qualification, first aid and pool respondent
- Full understanding and knowledgeable of all services and facilities
- Plans out events/activities during festive or any other days as highlighted by the management
- Has full understanding of Kids Club operation in financial aspect
- Be prepared to move between different resorts according to operational needs of the business to fulfill your contractual end date
- Oversees all aspects of the club operations, including activities, recreation, aquatics, golf and tennis
- Membership Sales - Responsible for achieving sales goals established by leadership team
- Have a better understanding of the objectives, business goals, concepts and design principles to ensure the continuous profitability of the facility
- Are a champion of leading kids-friendly establishments with exceptional knowledge of kids’ health & safety and have a natural passion in the subject
4
Skills For Player s Club Manager Resume
- Flex Spending Account
- Administers Club policies and procedures established by the Board of Directors and/or Ownership group
- Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies
- Coordinates the development of the Club’s long-range and annual (business) plans
- Works with Troon Golf Human Resources Department to establish a basic personnel policy; initiate and monitor policies relating to personnel actions and training and professional development programs
- Attends conferences, workshops and meetings to keep abreast of current information and developments in the field
- Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the Club; takes effective corrective action as required
5
Skills For Metropolitan Club Manager Resume
- Coordinates and serves as ex-officio member of the Board of Directors and other appropriate Club standing committees
- Provides advice and recommendations to the President and committees about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans and/or budgets
- Establishes and monitors compliance with Troon Golf Procurement purchasing policies and procedures
- Oversees the care and maintenance of all the Club’s physical assets and facilities
- Ensures the highest standards for food, beverage, sports and recreation, entertainment and other Club services
- Participates in outside activities that are judged as appropriate and approved by the Board of Directors/Ownership group to enhance the prestige of the Club; broadens the scope of the Club’s operation by fulfilling the public obligations of the Club as a participating member of the community
- Reports member infractions to the Board of Directors/Ownership group for necessary action
6
Skills For White Carpet Club Manager Resume
- Serves as liaison between all management staff and the Board of Directors
- Maintains relations with police, fire, liquor control board, health department and other governmental agencies
- Handles emergencies such as fires, accidents and breaches of security or house rules promptly and in person. Emphasizes prevention through training, inspection and preventive enforcement
- Gives direction to and works closely with vendors, outside contractors, firms and individuals providing services, lease agreements, or contracts to the Club
- Convenes and presides over meetings with departmental managers; conducts all-facility personnel meetings
- Business Acumen- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges
- Possesses a passion for exceeding Member or guest expectations and a commitment to excellence that results in providing the highest quality Member and guest experience
7
Skills For Assistant Leisure Club Manager Resume
- Track record of consistently achieving financial results
- Manages all aspects of the Club including its activities and the relationships between the Club, Troon, Ownership group, and/or the Board of Directors, members, guests, associates, community, government and industry
- Knowledge of Air Force and base policies on the serving of alcoholic beverages
- To have an outdoor nature (trees / plants) knowledge
- Develop, implement and oversee operational standards to ensure they are the best that they can possibly be regarding service, hygiene, health & safety and the teams presentation and uniform standards
- Ensure our guests are always made to Feel Welcome by providing an environment that caters for all and ensures that our people, products and service are memorable as we build our reputation as Daventry's leading Leisure Club
- Communicate with your team on a daily basis, other hotel departments and guests / leisure club members, so that everyone knows what our offering is and is encouraged to try it and return for more. Inform members and guests of necessary information and communicate effectively
8
Skills For Kid s Club Manager on Duty-river Oaks Resume
- Ensure that the Leisure Club contributes to overall hotel performance targets. Further, add value to overall hotel performance through teamwork
- Ensures smooth operation, coordinates and leads overall department
- Maintain the equipment on timely manner
- Handles guest feedback efficiently and action where necessary
- Adheres to the generic departmental SBS. Drafts and updates when required
- Identifies opportunities and develops on initiatives to enhance guest engagement within the resort
- Trains and develops Kids Club Team
- Is aware of all Emergency Procedures
- Able to undertake additional project given by the supervision
9
Skills For Assistant Club Manager Resume
- Identify the need to liaise with your line manager with regard placing orders for children’s packs, equipment and supplies with an awareness of budget issues
- Train, motivate and appraise the children’s club team to ensure the highest levels of service, and coordinate and deliver a training programmer assuming responsibility for the development of the Kids Club team
- At least two (2) years of experience in a five star property in a similar position
- Ensuring the safety of all children involved in all Kid’s Club activities to include risk assessments and audit of the Kid’s Club and all areas
- Organize the weekly activity programmer for the children attending Kid’s Club, adapting as and when necessary
- Oversees execution of required daily reporting
- Oversees completion of required department reports and compiles month end reporting
10
Skills For Grand Club Manager Resume
- Interviews, hires, trains and develops team members according to Levy Restaurants guidelines
- Help organize and host social events, deliver briefings and generally interact with guests at all times
- Positive with a ‘can-do’ attitude
- Uses all performance management tools to provide guidance and feedback to team
- Conducts regular scheduled meetings to ensure lines of communication are open between management and team members
- Complimentary Blink membership
List of Typical Responsibilities For a Club Manager Resume
1
Responsibilities For Kids Club Manager Resume
- Stay abreast of changes in the curriculum and put these into practice
- Deliver on staff development and familiarize them with the best practice related to Childcare
- Thorough practical knowledge of Pool Plant operations and holds a National Pool Plant Operators certificate
- Deliver a high standard of service and customer satisfaction in line with company procedures and unit profitability targets
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