Community Director Resume Sample
Green Hodkiewicz
1106 Green Skyway,
Houston,
TX
+1 (555) 180 5651
Work Experience
Community Director
01/2018
-
PRESENT
New York, NY
- At least two terms of advanced experience in a university housing environment
- Campus-wide on-call experience
- Demonstrated competence adjudicating student conduct cases
- Demonstrated conflict management experience
- Supervise 18-20 Resident Advisors in multiple residence halls for both first year and upper class residents. Serve as the primary resource and support for the students and staff residing in assigned residence halls. Conduct performance evaluations of paraprofessional staff. Conduct weekly staff meetings with Resident Advisors to share information and discuss student and residence hall issues
- Coordinate duty schedules and break coverage in assigned residence halls
- Supervise and evaluate the programming efforts of residence hall staff, incorporating all aspects of the programming model to address needs of students and departmental goals
- Manage residence hall programming budgets for assigned buildings
Community Director Residence Education
07/2015
-
08/2017
San Francisco, CA
- Assist with the implementation of the residential portion of the Insight program for first year and transfer students in assigned buildings. Supervise residence hall staff working with the Insight program to ensure that the goals of community development and personal development are being met
- Administer the residence hall conduct system in assigned buildings. Meet with students and staff to follow up on disciplinary incidents. Serve as administrative hearing officer for residence hall conduct cases and housing contract violations. Maintain the computerized database for residential conduct caseload and coordinate record keeping with the Dean of Students Office
- Oversee and advise hall councils, assist councils in programming and community development
- Advise students in personal, academic, and community related matters and make appropriate referrals as necessary. Mediate roommate disputes and student conflicts as appropriate
- Assist in housing related operations areas including opening and closing of the halls, occupancy reporting, room changes, and housing selection nights
- Coordinate quarterly health and safety inspections, end-of-year damage walkthrough, and billing process for assigned buildings
- Participate in regular building condition assessment walk-throughs
Marketing & Community Director
01/2012
-
04/2015
Houston, TX
- Serve as back-up on call response for Administrator On-Call on a rotating basis and coordinate crisis intervention and response in assigned residential areas
- Serve as a member of the residential services on call group and provide active duty coverage during the on call rotation
- Assist in the day-to-day management of the Residential Services office
- Assist with an additional assigned area in Residential Services, including but not limited to; Resident Advisor training, Resident Advisor selection, Residential education (including programming, theme housing and living learning communities)
- Assist and support summer conferences while reporting to the Assistant Director of Operations during the non-academic year
- Serve as a professional staff member contributing to the overall community through understanding of social justice and diversity concepts. Working to provide an inclusive community for all members of the residential community
- Assure that the policies, resolutions and other acts of the Association are carried out
- Be knowledgeable of Association Governing Documents, Rules and Regulations, and legal requirements of a community association
- Ensure efficient operation of Administrative, Operations and Lifestyle departments
Education
Liberty University
2008 - 2012
Master's Degree in Higher Education Administration
Professional Skills
- Proven management skills, organizational planning, budgeting, goal setting and achievement measurement
- Progressive experience planning and facilitating programming for a diverse population with an emphasis on supporting personal and academic success
- Skill in financial planning and control, administrative analysis, program direction, budgeting, and long-range planning on client level
- Build a strong local brand through executing marketing campaigns (events, ad buys ), in partnership with the Brand & Marketing team
- Experience leading and/or participating in staff recruitment and training processes
- Skilled in financial planning and control, administrative analysis, program direction, budgeting, and long range planning
- Leadership/Supervisory experience developing and maintaining a highly functioning team
How to write Community Director Resume
Community Director role is responsible for leadership, training, database, procurement, security, payroll, design, travel, events, software.
To write great resume for community director job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Community Director Resume
The section contact information is important in your community director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Community Director Resume
The section work experience is an essential part of your community director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community director position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Community Director resume experience can include:
- Good computer skills (software and Customer Relationship Management)
- Communicate clearly and effectively with various constituencies in oral and written forms
- Effectively manage a portfolio of accounts as designated
- Possess a robust knowledge about college students development and skills to work
- Experience Leading teams and producing exceptional results
- Knowledge and Experience in resident service coordination, family support systems, marketing, and community outreach
Education on a Community Director Resume
Make sure to make education a priority on your community director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Community Director Resume
When listing skills on your community director resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical community director skills:
- 1) Leadership skills and an ability to work effectively with university students
- Leadership skills and an ability to work effectively with university students
- Communicate effectively with others both orally and in writing
- Crisis intervention and referral skills
- Practicum opportunity to work and develop skills in a department of interest
- Build a strong local brand through executing marketing campaigns (events, ad buys), in partnership with the Brand & Marketing team
List of Typical Experience For a Community Director Resume
1
Experience For Community Director, Residential Living Resume
- Be ultimately responsible for the health of community and experience of buildings
- Community Association experience
- Speaking local language and understand local culture
- Cultivate a positive and engaging living environment that fosters a sense of
- Develop a positive and inclusive working and living environment for staff and students
- Create, support and attend building-wide and floor-wide programming
- Knowledge of the elderly and an understanding of their needs
- Prepare Board packages according to established time frames
- Ensure Board of Directors is aware of legal actions involving the Association
2
Experience For Community Director Residence Education Resume
- Be an active leader and participant in the residence hall community through formal programming and intentional interaction
- Serve as the primary advisor for the Residence Hall Council (RHC) in assigned building(s)
- Manage housing processes and budgets
- Knowledge of student learning and development, and ability to apply in daily practice
- Direct the co-curricular development of the Learning Communities within one’s hall(s)
3
Experience For Marketing & Community Director Resume
- Community Manager and Assistant Community Manager development and team building
- Monitor performance of staff and office operations. Provide mentorship, guidance and training
- Assist in programming the physical space with the D&D Team
- BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees
- Review work product of all supervised managers, including adherence to company polices and state and federal statutes on a regular basis
- Responsible for timely reporting and communication to leadership about client and assigned team and portfolio of clients
- Educate students about University policies and procedures including the Community of Responsibility Statement
4
Experience For Executive Community Director Resume
- Serve on department committees and represent Housing & Residential Life on university committees as assigned
- Provide leadership, guidance and support to staff
- Available to manage emergency situations, i.e. sow, hurricanes and dame to structures
- Be knowledgeable of risk management and its application to the Association
- Select, train, supervise and evaluate student staff members
- Conduct regular staff meetings and one-on-one meetings with undergraduate student-staff
5
Experience For Community Director for Wolf Ridge Apartments Resume
- Oversee brand building and development of organizational messaging as well as uphold Pratt’s commitment to advancing diversity and inclusion in communications and marketing efforts
- Management and/or Supervisory experience required
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level
- Be knowledgeable about Crohn’s disease and ulcerative colitis and the Foundation’s strategic plan and operations
- Assure the proper use, management, security and upkeep of the Foundation’s facilities, equipment and documents
- Act as liaison between your city teams and the Regional GM
6
Experience For Sports & Community Director Resume
- Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
- Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc
- Review monthly financial reports and ensure management summary is submitted to the association Board of Directors
- Attend Board meetings per the management agreement and community events as needed
- Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
- Responsible for oversight of Associa staff as contract provides
- Oversee the AP process in accordance with Associa home office processes and procedures
7
Experience For Internal Global Community Director Resume
- Fluent German & English Language
- Manage building communities ranging from 60-800 residents, 8-24 Resident Assistants, and possibly a Graduate Community Director, LEAD RA, and/or Office Assistant
- Facilitate individual one-on-one meetings to engage in ongoing mentorship and supervisee development, review student and facilities concerns, and evaluate staff
- Aid in the development and execution of departmental trainings around interpersonal communication, relationship building, conflict mediation, crisis management, and cultural competency skills
- Full ownership of building performance and health to ensure optimal business processes and operational efficiency
- 4) Ability to work autonomously in a team environment
- 10) Ability to hear, read, understand and follow written instructions
8
Experience For Community Director Resume
- Develops short and long-term strategic directions for UnitedHealthcare, and plans campaigns and programs to meet such goals; periodically reviews department performance against established goals
- Ensures compliance with state and municipal laws, rules, and guidelines for marketing and outreach
- Collaborates on development of short and long-term outreach strategies
- Directs outreach planning, which includes an analysis of competitive products and outreach techniques, consumer research, marketing legislation, outreach budget and goals
- Identifies and coordinates activities/services that promote member attendance and participation
- Identifies and coordinates activities/services that promote retention and assist with market penetration and growth
- Develops and implements group member educational programs and classes that focus on prevention, health behavior modification and disease management
9
Experience For Community Director, Residential Living Resume
- Develops education materials which address the cultural and educational diversity of membership
- Ensures that members are aware of their rights and responsibilities and the complaint and grievance process
- Supervises and develops graduate and undergraduate students of a residence hall or
- Directly supervises 1-2 graduate Residence Directors and indirectly supervises 12-22
- Supervise, train, develop, and evaluate graduate Residence Directors, undergraduate
- Oversee overall residence operations in 1-2 residential communities
- Select, train, supervise, recognize, and evaluate 6-16 student staff members
10
Experience For Community Director Residence Education Resume
- Participate in the all-residence hall on-call duty rotation with all Community Directors
- Actively participate in weekly meetings with student staff, departmental Central Staff, CD Staff, and individual meetings with the Director of Residential Programs
- Provide support for students and staff in conflict management and resolution
- Serve as a conduct educator and review officer
- Work to understand the influence and impact of ELCA Lutheran Higher Education
- Work with students to develop an understanding of how cultures shape assumptions and behaviors and demonstrate a willingness to continue one’s own learning surrounding multi-cultural competencies, issues of social justice, power, privilege, and oppression
List of Typical Skills For a Community Director Resume
1
Skills For Community Director, Residential Living Resume
- Demonstrate a commitment to growing and challenging one’s self in all areas of diversity
- Plan and facilitate consistent communication, training, and other resources for assigned team staffing to ensure consistently strong job performance
- Demonstrated on-going commitment and ability to create inclusive communities
- Three or more years residence life in a college/university setting experience
- Experience serving traditionally underrepresented and underserved students
- Experience providing academic support to college students
2
Skills For Community Director Residence Education Resume
- Experience collaborating with faculty in co-curricular settings
- Successful experience in marketing and/or sales
- Marketing, sales and/or community outreach management experience
- Experience in training, selection, and supervision of student staff
- Strong understanding of WeWork business model, core values and mission
- Strong understanding of the WeWork Community and Operations business model
- Highly adaptable and excited to operate in a fast-paced environment where the rules are often being defined just in time
3
Skills For Marketing & Community Director Resume
- Experience of living in a diverse residential life community
- Prioritize work, multi-task, and work independently
- Build, develop, train and evaluate a strong community team and participate
- Multi-task, prioritize work assignments, and achieve quality outcomes
- Additional year of professional work experience in residence life
4
Skills For Executive Community Director Resume
- Progressive related experience
- Management and/or Supervisory experience
- Management and/or Supervisory experience required
- Experience as Community Manager is required
- Residence life experience
- Capacity to design and implement high quality residential experiences
5
Skills For Community Director for Wolf Ridge Apartments Resume
- Provide excellent customer service and maintain open lines of communication with Board of Directors, fellow associates, and home owners
- 5) Demonstrated commitment to diversity related issues
- 8) Demonstrated ability to work collaboratively with colleagues and other departments
- Understanding of living-learning communities and/or residential academic programs
- Understanding of development issues for young adult women
- Oversees the programmatic and administrative responsibilities of the Living Well and Culture & Performing Arts living learning communities
6
Skills For Sports & Community Director Resume
- Oversees the programmatic and administrative responsibilities of theLiving Well andCulture & Performing Arts living learning communities
- Supervises 20 Community Assistants (hiring, training, scheduling, evaluating etc)
- Determine appropriate staffing needs and oversee onboarding and training
- Directly responsible for observing, displaying and promoting the company pillars, values, goals and branch management plan
- Have general knowledge and understand of building systems, site plans, real estate plats and plans, including understanding of utility and drainage systems
- Serve as a consultant and resource to Board Chair in assessing, onboarding and engaging board members to meet the Chapter’s revenue goals
7
Skills For Internal Global Community Director Resume
- Develops goals and objectives for a residential community and team, supporting the mission of the University and Office of Residential Living
- Participates in all aspects of departmental hiring & training processes
- Attend and assist in facilitating departmental training sessions
- Develop and implement on-going training sessions, recognition, and staff development
- Provide leadership during times of crisis in and adjacent to the community including
- Select, train, supervise, evaluate and provide on-going development for a graduate student Residence Director (depending on assigned community)
- Oversee weekly staff meetings to review departmental notices, student and facilities updates, and ongoing training
8
Skills For Community Director Resume
- Oversee the Community Management team in the buildings within your portfolio to ensure the following is being achieved
- Responsible for oversight of financial impact including but not limited to the following functions; chargebacks, Manager/Admin productivity
- Participate in Associa training including Associa University webinars, etc
- Provide supervision, oversight and training for a staff of management, administrative and/or other support personnel
- Perform Performance Planning Reviews and quarterly touch-in’s to direct reports and oversee to ensure the process is achieved for all in the downline
- Serve on University Housing committees as appropriate
- Maintain positive working relationships with campus partners
- Basic knowledgeable of Microsoft Office including Word, Excel and Outlook
- Oversees and implements educational programming in accordance with the Educational Plan expectations
9
Skills For Community Director, Residential Living Resume
- Oversees marketing and social media engagement strategies for the residential area
- Maintains ongoing and open collaborative relationships with Chaplains, Faculty and Jesuits-in-Residence
- Actively participates and represents Residential Living on various Student Affairs and campus-wide committees
- Analytical thinking and positive problem resolutions
- Supervise a graduate student Residence Director (depending on assigned community)
- 2) Knowledge of student learning and development theories and ability to integrate into daily responsibilities
- In conjunction with a Residence Director (where applicable) select, train, supervise, evaluate and provide on-going development for 12-25 Resident Advisors
- Maintains ongoing and open collaborative relationships with Chaplains and Faculty-in-Residence
- Coordinate and/or present staff development training sessions
10
Skills For Community Director Residence Education Resume
- Implement and evaluate the department’s residential programming model
- Maintain accurate and complete records and files for fundraising events, programs and activities.
- In partnership with seasonal event coordinator, coordinate all collateral materials related to fundraising events.
- Actively seek opportunities to address community needs and positively impact local regions while advancing the Foundation’s mission, goals and values
- Assist in programming the physical space with the Department of Design Team
- Administer staff selection and evaluation processes, including student and professional staff recruitment
- 7) Familiar with residence hall living and the challenges of a live-in position
- Provide crisis response and follow-up in residence halls. Serve as Emergency Building Coordinator (EBC)
List of Typical Responsibilities For a Community Director Resume
1
Responsibilities For Community Director, Residential Living Resume
- Management and/or Supervisory experience required
- Develop learning outcomes, goals, and ongoing assessment for programs and initiatives
- Be on call for 'duty' rotation
- Manages the after hours tenant support efforts
- Monitor quality assurance benchmarks for staff and office operations
- Establish positive relationships with team, clients, vendors and all other stakeholders
2
Responsibilities For Community Director Residence Education Resume
- Local, regional, and national conference attendance upon approval from supervisor and Director of Residential Services
- Serve as a member and/or chair of departmental and university-wide committees including, but not limited to: Alcohol and Other Drug Committee, Sexual Assault & Violence Education, Campus Programming, etc
- Supervise the operation and administration of Associations in accordance with management agreement and Associa's policies and procedures
- Establish positive relatioships with stakeholders, employees, Boards of Directors, homeowners and vendors
- Review monthly financial reports and ensure management summaries are submitted to the association's Board of Directors
- Guide Managers and oversee recommendations to the association's Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation
- Attend Board meetings and community events as needed
- Be the local market presence to support Real Estate Team in the selection of future market sights
- Be ultimately responsible for the performance of the local community team and for local organizational health
3
Responsibilities For Marketing & Community Director Resume
- Coordinate with communications Be the local spokesperson for the press
- Build and manage high-level relationships and partnerships within the market
- Provide supervision, oversight, and training for a staff of management, administrative and/or other support personnel pursuant to the Associa Michigan organizational chart
- Participate and provide oversight of internal controls and management standards established by Associa Michigan
- Support Branch Leadership in developing proactive strategies, policies and procedures for the branch in order to exceed client satisfaction, growth, and retention goals, as well as respond to changing business requirements. Maintain an ongoing awareness of retention strategies
- Participate in regular directors meetings to review policies and procedures, discuss goals and objectives, staffing, review reports and assist in problem solving
- Attend board meetings and/or events as needed to maintain client relationships
4
Responsibilities For Executive Community Director Resume
- Respond to escalated complaints to assure client satisfaction and resolve conflicts through utilization of the standardized CCTR program
- Assist with business development to ensure successful transition and onboarding of new clients through welcome meetings and events as needed. Attend CAI or other industry functions as needed. Serve as an ambassador of Associa within the industry
- Manage crisis situations and student behavioral issues in a professional manner
- Live in university provided residence hall apartment
- Knowledge of communities/property/real estate and homeowners associations
- Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
5
Responsibilities For Community Director for Wolf Ridge Apartments Resume
- Applied knowledge of student development theory in a residential environment
- Work independently as well as in a team environment, and to work collaboratively with students and colleagues
- Working knowledge of principles, practices and theories of student learning and development; understanding of the cultural, social and educational needs of students in residential communities
- Evidence of cultural competence and inclusiveness; sensitivity to and understanding of diverse perspectives that students and staff bring to their work, including those of academic, socioeconomic, culture, race and ethnicity, ability, gender, sexuality and intersectional identities
- Education, Criminal and Motor Vehicle
- Successful applicants are required to live in a residence hall apartment
- Experience working with traditional-style housing for first-year and sophomore student populations and experience developing/implementing Living Learning Communities, particularly with a focus on social justice and identity development
- Experience with assessment
- Knowledge of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
6
Responsibilities For Sports & Community Director Resume
- Select, train, supervise, and evaluate 12-25 Resident Advisors
- A willingness to travel and spend sufficient time (4:1 weekly ratio) in the field (at the buildings within your portfolio)
- Trains, supervises, and evaluates a team 12 undergraduate resident assistants
- Plans, implements, and attends all team trainings, retreats and professional development opportunities
- Serves as the primary advisor to Hall Council and support InterHall events
- Meets with students to discuss alleged violations and to determine potential violations of the Code of Student Conduct
7
Responsibilities For Internal Global Community Director Resume
- Implement and evaluate the residential programming model, emphasizing competencies including academic success, exploration and leadership, community, diversity and inclusion, social justice, and wellness
- Provide crisis intervention and resource referral to students in need
- Trains, supervises, and evaluates a team of undergraduate resident assistants
- Knowledge and understanding of diversity and an ability to work with a wide variety of people while recognizing the needs of students with an underrepresented or oppressed identity
- Lead an assigned Residential Education initiative such as student staff selection, training, residential operations, student leadership, community development, or professional development
- Respond to student issues and provide follow up accordingly in collaboration with the Office of the Dean of Students, Counseling & Student Development Center, Student Health, Public Safety, and the Academic Deans
8
Responsibilities For Community Director Resume
- Create, support, and attend building-wide and floor-wide programming
- Maintains ongoing and open collaborative relationships with Residential Ministers and Faculty-in-Residence
- Maintain office hours, respond to written and oral communications, and conduct/crisis and attend meetings as required
- Teach ECD 220, or other University credit course
- Achieve results through team members by delegation of tasks
- Become knowledgeable of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
- Read, analyze, and interpret client data, reports, and documents
9
Responsibilities For Community Director, Residential Living Resume
- Professional dress and appearance required
- Manage portfolio of community properties TBD annually by Branch President and Vice President
- Establish and maintain positive relationships and communicate successfully with leadership and support teams
- Implement a proactive communication calendar to consistently communicate with our clients
- Directly responsible for action plans relative to retention efforts of at risk clients including meeting attendance and account support up to and including transition to a manager and for customer thermometer response and follow up with client and staff
- Attend meetings with directors/clients and prospective clients as needed
- Responsible for oversight of financial impact including but not limited to the following functions; chargebacks, Manager/Admin productivity, payroll overtime control
10
Responsibilities For Community Director Residence Education Resume
- Responsible for team delivery of materials per contract to clients
- Responsible for delivery and adherence to company programs, information and directives
- Responsible for teams efforts to successfully utilize integrated services to clients
- Participate and provide oversight of internal controls and management standards
- Trains, supervises, and evaluates a team of 10 undergraduate resident assistants
- University mentor/mentee program
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