Community Engagement Specialist Resume Sample
Pierce Ernser
8945 Jasmin Glens,
Chicago,
IL
+1 (555) 725 4038
Work Experience
Community Engagement Specialist
06/2016
-
PRESENT
Chicago, IL
- Excellent media relations capabilities
- Strong consumer media market knowledge in relationship development skills
- Strong understanding of financial performance measurements
- Excellent internal relationship capability
- Strong knowledge of media, sports, entertainment, telecommunications and programming industries
- Excel in highly pressurized environment
- Six to Eight years of public relations, government, media, communications and community relations experience
- Excellent writing verbal communication skills
Philanthropy & Community Engagement Specialist
12/2010
-
03/2016
Detroit, MI
- Experience in developing and executing public relations plans and initiatives
- Relevant media relations experience
- Strong understanding of financial performance measurement
- Business, sales, or marketing experience
- Keen awareness and sensitivity to cultural differences and organizational structures
- Focus on driving results that meet the mission and goals of the organization
- User Group, community management and/or customer success experience
- Effective use of social media, social applications and digital marketing
- Meet VIPs in key Italian markets, involve them into activities, keep them engaged and test their interest in becoming leaders
WFS Community Engagement Specialist
10/2007
-
07/2010
Detroit, MI
- Reach out to new hosts to increase number of valuable relationships in key Italian markets
- Identify leaders who are willing to play a key role in their communities
- Train leaders on creating and leading host teams
- Cultivate and maintain relationships with these leaders with ongoing training, goal setting, programming etc
- Ideal candidates have prior experience (3+ years) in community management and event planning
- Speak both English and Spanish fluently
- Live in Miami and has a US Work Visa
Education
Kennesaw State University
2003 - 2007
Bachelor's Degree in Education
Professional Skills
- Develop and execute an initiative with minimal ongoing oversight and excellent follow trough
- Effectively manage multiple responsibilities at once without jeopardizing deadlines
- Prioritize, act quickly with demonstrable judgment
- Experience with analytic tools (Google Analytics and Mixpanel)
- Maintaining and monitoring engagement tracking data, and managing related processes and documentation flow
- Developing, executing and monitoring communication / community engagement plans to support client activities
- Developing and executing social media strategies and on-line engagement
How to write Community Engagement Specialist Resume
Community Engagement Specialist role is responsible for community, leadership, interpersonal, research, planning, database, languages, strategic, public, social.
To write great resume for community engagement specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Community Engagement Specialist Resume
The section contact information is important in your community engagement specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Community Engagement Specialist Resume
The section work experience is an essential part of your community engagement specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community engagement specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community engagement specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Community Engagement Specialist resume experience can include:
- Skills:Building and maintaining strong relationships, project management, program development, and communications
- Excellent written and verbal communication skills and positive attitude
- Analytical Skills, Strategic thinker
- Experience working within a consulting environment on infrastructure projects
- Provide on the ground intelligence and serve as a brand ambassador when discussing United Way's strategic direction and priorities
- Prioritize competing demands and manage multiple assignments simultaneously
Education on a Community Engagement Specialist Resume
Make sure to make education a priority on your community engagement specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community engagement specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Community Engagement Specialist Resume
When listing skills on your community engagement specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical community engagement specialist skills:
- Public speaking skills and the ability to represent the OOE effectively
- Exceptional skill in public speaking and demonstrated experience speaking to stakeholder groups varying in size
- Demonstrated skill and experience in event planning, organization and coordination
- Proven ability to effectively interact with the public and other varied stakeholders
- Proven ability to contribute to cross-functional teams effectively
- Strong organizational skills with the ability to simultaneously manage multiple projects and tasks
List of Typical Experience For a Community Engagement Specialist Resume
1
Experience For Philanthropy & Community Engagement Specialist Resume
- Initiate a Volunteer Matching Program to maintain a list of volunteering opportunities in the community, and actively seek out individuals to fill these positions through creative marketing campaigns and one-on-one meetings
- Create a proper follow-up system with volunteers to ensure they enjoy their volunteering positions, and create opportunities for volunteers to learn from one another
- Advising on communication strategies to support goals and priorities
- Work experience demonstrating proficiency with Microsoft Office, specifically Outlook, Word, Excel, PowerPoint and SharePoint
- Developing and implementing content marketing plans that support strategic objectives
- Writing and editing targeted communications to support strategic initiatives
2
Experience For Senior Community Engagement Specialist Resume
- Planning and developing an integrated multi-channel communications strategy independently
- Developing and implementing community engagement strategies and plans
- Fostering stakeholder engagement and maintaining relationships with project partners
- Advising on strategies to build online communities and engage audiences
- Promoting events and programs to target audiences
3
Experience For WFS Community Engagement Specialist Resume
- Design and implement tools to be used by parents and communities to support the improvement children’s reading outcomes
- Facilitate program implementation including regular communication with partipants via telephone, mail and in-person
- Organised - Structured; Methodical; Used to working with many projects at once; Self-driven
- Be a daily, active presence in our online community with the intention of increasing peer-to-peer support and engagement between sellers
- Design new ways to appreciate community volunteers as part of the goals in Federation’s 2014-2019 Strategic Plan
4
Experience For Development & Community Engagement Specialist Resume
- Implements community based approaches to promote accountability for students’ safety and to improve retention
- Uses an asset-based community development model to develop relationships of trust and mutual respect with civic, religious, and social organizations serving key demographic groups such as African American, Latino, Asian, Women and LGBTQ
- Manages United Way NCA fund distribution activities including a bi-annual community investment process through various community impact funds and special grants
- Oversee the project team to deliver the competitive grant process and selection which include timeline, solicitation development, volunteer reviewer management, grant agreement development, review and selection process, and grant award process
- Provides leadership in making programmatic and operational recommendations to Vice President on how to best implement regional grant making strategy
- Establish relationships and credibility among community leadership, advocates, business stakeholders, elected officials and residents
- Attend community meetings on behalf of United Way NCA to hear community concerns, provide information about community engagement, and advocate for participation
5
Experience For Social Media Community Engagement Specialist Resume
- Mobilize government, non-profit, small business, and other community stakeholders around common community goals in support of the collective impact approach to community results
- Communicates with key internal and external stakeholders regularly in verbal and written form,
- Analyze collaborative efforts with CBOs
- In a corporate environment
- Proficiency in Microsoft Office (Word, Excel and PowerPoint) required
- Manage projects either from start-to-finish or piecemeal as needed
- Pay close attention to detail and understand written and oral instructions
- Be detail-oriented and goal-driven
- Possess a professional mannerism
6
Experience For Community Engagement Specialist & Project Coordinator Resume
- Under supervision develop and implement stakeholder engagement plans
- Address stakeholder needs and meet client expectations within agreed project budget, scope and timeframes
- Prepare communication material and manage project hotlines, emails, websites and project correspondence
- Manage stakeholder interaction databases
- Graduate qualifications in public relations or communications, or similar
7
Experience For Community Engagement Specialist, Liberia Resume
- Willingness to potentially travel and/or be site-based for periods of time as required
- Eligibility for PRIA or IAP2 membership
- Develop a deep understanding of Amazon’s near and long-term hourly workforce staffing needs and support the development of strategies and tactics, in partnership with external and internal stakeholders, to meet those needs in an innovative, efficient and systematic manner
- Gain and maintain awareness of labor markets and their impact on Amazon’s high volume staffing needs, in the near and long-term
- Contributes to formulation of the Department’s annual Community Giving strategic plan for the Board of Directors CSR Committee, quarterly progress reports and annual budgeting process
- Attends, and makes public presentations on behalf of the Company at, community programs, events and other public meetings in furtherance of the Company’s Giving initiatives, as assigned
8
Experience For Community Engagement Specialist, China Resume
- Administers the Company’s automated volunteer tracking site, and serves as a primary Company liaison to such program vendor
- Benchmarks and develops best practices to make the Company’s Employee Volunteer Program a model program
- Build systems and collect, manage, and report key information
- Perform research, develop and manage existing and new partnerships with local influencers; consumer, non-profit, and business organizations; and professional organizations through project execution
- Prepare a variety of written materials including communication plans, partnership agreements, locally tailored outreach tools and materials, and reports
- Identify opportunities for more creative and comprehensive outreach and communication materials that visually describe Risk MAP processes
- Travel, on a monthly basis, for community engagement within the states of Alaska, Idaho, Oregon, and Washington in addition to approximately one annual trip to Washington, D.C
- Administers specified aspects of the Company’s Corporate Giving Program, including research of potential program initiatives; due diligence regarding potential donees; evaluation of donee programs; and assessment of social value and impact of Company contributions
9
Experience For Senior Aboriginal & Community Engagement Specialist Resume
- Attends, and represents/makes public presentations on behalf of the Company at, community nonprofit agencies, community programs and events, and other public meetings in furtherance of the Company’s Giving initiatives, as assigned
- Collaborates/builds relationships with external community organizations, partners and stakeholders to: raise awareness about the Foundation; coordinate participation by nonprofit agencies in the Foundation’s grant proposal process; coordinate employee agency visits to evaluate grant utilization; and promote Company and community goodwill
- Benchmarks and develops best practices to make the Company’s Foundation a model workplace giving program
- Serves as liaison to the Foundation’s third-party providers, such as independent accountants, Third-Party Administrator of Employee Emergency Relief Fund
- Promote the BPS vision for family, community and student engagement within the Boston Public Schools and greater Boston community; and serve as a representative of the department and district
- Work to implement engagement and outreach strategies that effectively include the breadth of Boston’s racially, culturally, linguistically, socioeconomically diverse stakeholders, internal and external partners and faith based institutions in ways that build trust and a spirit of collaboration
- Support the development of clear community engagement goals and priorities that are aligned with district priorities and the Community Engagement team work plan; and track progress and deliverables
- Develop a deep understanding of the city of Boston, its people, and every community including the needs, successes, challenges, priorities, and the potential impact of district decisions on them
- Attend non-BPS community meetings on behalf of the Office of Engagement to hear community concerns, raise awareness of BPS proposed policy changes, and provide information about district initiatives and priorities
10
Experience For Community Engagement Specialist Resume
- Support district efforts to fully inform and engage its stakeholders of potential changes in practice or policy through flexible and timely participatory community engagement processes
- Relevant experience working with and motivating families, students, and community/faith stakeholder groups
- Collect data to inform evaluation of CE performance against goals and effectiveness of processes including participant demographics, feedback,and outcomes
- Experience working with and developing online databases
- Prepare reports representing stakeholder perspective to assist office and district leadership in making decisions
- Build the capacity of community and faith based organizations to convene stakeholders for the purpose of building broad understanding of proposed policy and systemic changes, and collect feedback to share with district leadership
- Ensure timely response and follow up to meetings as well as immediate and longer-term requests for data analysis and reporting in partnership with OOE’s evaluation team
- Collaborate with the Communications Office to leverage media as a means of information sharing and soliciting input; and directly manage postings on the office’s social media accounts (i.e. Facebook & Twitter)
- Perform other tasks assigned by the Senior Director
List of Typical Skills For a Community Engagement Specialist Resume
1
Skills For Philanthropy & Community Engagement Specialist Resume
- Strong verbal and written communication skills, and the ability to effectively communicate technical information to non-technical audiences
- Strong problem solving skills and familiarity with computer applications (e.g., word processing, spreadsheet, database and presentation applications)
- Effective teamwork skills, and use of sound judgment
- Establish and maintain strong community collaborations and to build leadership skills in others and work in a fast paced team environment
- Exceptional interpersonal skills and demonstrated ability to build relationships with diverse groups of people and a wide range of stakeholders
- Knowledge of and experience working with social media tools to promote effective public awareness and engagement
- Demonstrated success in building and sustaining readership, community, and loyalty across social media channels. Experience in reporting and/or analytics
2
Skills For Senior Community Engagement Specialist Resume
- Proven experience managing multiple projects from concept to execution to analysis
- Community Outreach experience or other relevant community experience in low income neighborhoods of the county
- Able to communicate effectively in Spanish, in both written and oral forms
- Training and experience in facilitating public dialogue, directing conversation and building consensus
- Professional experience in marketing and/or advertising
- Execute quarterly seller sweepstakes that support marketing priorities via social media and product tools
- Be flexible and able to adjust to shifting priorities
- Proven ability to optimize relationships, build a culture of shared responsibility and innovative problem solving to address roadblocks and barriers
- Experience organizing groups of volunteers
3
Skills For WFS Community Engagement Specialist Resume
- Experience in grant making and evaluation
- Experience using cloud communication applications such as MailChimp and Constant Contact
- Previous experience working with social media
- Experience working within communities and with community agencies and families
- Experience engaging with Indigenous communities
- Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public
- Skill in data analysis, problem solving, and summary of key findings and conclusions
- Experience with disability advocacy groups, knowledge of peer support and disability recovery and self-determination models is required
4
Skills For Development & Community Engagement Specialist Resume
- A valid Texas Driver License is required
- Experience creating, updating and managing content on Wordpress
- Experience developing creative campaigns that inspire social media community expansion and engagement and managing these communities
- Experience with social media platforms and community management principles, practices and techniques to successfully expand audiences
- Experience in related position
5
Skills For Social Media Community Engagement Specialist Resume
- Social media platform experience – Facebook, YouTube, Instagram, Snapchat, Twitter, and others
- Build strong, positive relationships with a diverse group of employees and departments
- Communicate daily with sellers in our online community experiences, sharing positive prompts and community led topics helping improve seller sentiment
- Experience in the above-stated required competencies
- Demonstrated ability to work cross-functionally and independently
- Proven ability to manage up and exercise influence where there is no formal authority
6
Skills For Community Engagement Specialist & Project Coordinator Resume
- Experience with Raiser’s Edge or similar fundraising software
- Experience in corporate public affairs
- Project coordination and data management experience
- Experience in LCME accreditation activities and development of new health education programs
- Experience in medical education programs
- Working closely with corporate communications on executing regional and national strategies including local communications, social media efforts etc
- Developing project related communications including key messages, scripts, fact sheets, newsletters, presentations, and panel boards
- Supporting the design and implementation of public information sessions, open houses, advisory committee meetings and other live events
- Developing stakeholder profiles and engagement recommendations
7
Skills For Community Engagement Specialist, Liberia Resume
- Managing diverse relationships and opportunities
- Establishing relationships within the local communities: local government, chamber of commerce etc
- Engage communities by monitoring conversations, responding when needed, and actively creating conversations where appropriate
- Works closely with government affairs on executing regional and national strategies; including charitable giving, sponsorships etc
- Cultivate community leaders through programming in an online group setting
- Research and writing and editing internal and external communications
- Develops high quality health education and outreach programs and evaluates existing community outreach programming (to include community benefit objectives)
8
Skills For Community Engagement Specialist, China Resume
- Act as a liaison for community organizations in planning and implementing community health improvement projects
- Maintains and nurtures community partnerships including keeping up to date contact database for partnerships, vendors, community resources and key constituents
- Comfortable engaging over the phone or virtually with patients who are in need of Behavioral Health Services
- Inter and intra-department relationship building
- Excited about 3D printing and related technologies
- Articulate, in non-technical language, digital metrics, specifically from social media platforms and social listening tools
9
Skills For Senior Aboriginal & Community Engagement Specialist Resume
- Execute programming in our Etsy Forums, such as Q&As with Etsy admin and top Etsy sellers
- Help manage logistics and planning processes for US specific and global
- Support day to day operations of the Seller Community Marketing team as needed
- Drafts written correspondence, e-mails, memos, reports and meeting minutes
- Be professional, articulate, helpful and enthusiastic when interfacing with employees/guests/visitors
- Coordinate stakeholder engagement events including meetings, workshops, public displays and forums
- Exhibits proficiency in Raiser’s Edge constituent database for event and cultivation record-keeping and correspondence
- Project management and coordination of community engagement activities involving employees, NGOs, civic leaders, and other stakeholders
10
Skills For Community Engagement Specialist Resume
- Translate complex information and data into user friendly reports and presentations for community action planning
- IAP2 Foundations Training
- Ensure that anyone requesting information through UTI’s social channels receives a timely response
- Plans forums, walking tours, conferences and other community events and meetings with City staff
- Bilingual (English and Cantonese, Portuguese, or Spanish)
List of Typical Responsibilities For a Community Engagement Specialist Resume
1
Responsibilities For Philanthropy & Community Engagement Specialist Resume
- Demonstrated experience rolling up sleeves and getting work done, even when at times it is outside the scope of the job
- Writing - Native or bilingual proficiency in English; Excellent writer with attention to detail (punctuation, grammar, tone of voice)
- Experience creating, developing and leading social media and digital strategies
- Experience leading planning sessions and dealing with a diversity of opinions
- Write effective social media copy
- Serves as liaison with Nursing Services leadership on annual and scheduled events to include being a resource for clinical data and analysis
- Assist with the St. Louis Employees Community Fund by providing appropriate support on issues which include compliance and processing of grants
- Character that is reliable, open, considerate, accommodating, agreeable, courageous
2
Responsibilities For Senior Community Engagement Specialist Resume
- Attention to detail and consistent focus on quality
- Interact and communicate effectively with diverse stakeholders; and experience working with diverse urban families, students and/or communities with an understanding of their unique needs
- Knowledgeable about BPS policies, practices, and regulations related to the engagement of families and students
- Strong time management skills and the ability to prioritize competing demands - create a comprehensive work plan, detailing benchmarks, logistical and strategic plans, and anticipated outcomes
- An ability to work with and communicate with constituents whose primary language is not English
- Recruit, train, and mobilize volunteers to carry out community engagement
- City of Boston Residency
- Collect data, research, and best practices on community engagement to implement and share with decision-makers such as: the Manager and members of the ESPRI team
3
Responsibilities For WFS Community Engagement Specialist Resume
- Assist the Manager in the facilitation of poverty simulations across the county in a variety of settings (schools, churches, businesses, health care and human service agencies)
- Ensure compliance with all applicable local, state, and federal rules, regulations, and funding requirements
- Acts as first line contact for all requests for the hospital’s participation in community activities, programs and requests for speakers
- Represents the hospital in the community through civic engagement activities, committees, civic club membership(s), non-profit board membership(s) and other relevant meetings
- Supports all emergency management events and drills
- Works closely with hospital leadership and committees to deliver successful programs and events
- Support and execute strategic plan for employee community engagement in St. Louis region that aligns to the BGE employee community engagement strategies
- Work with non-profit organizations and schools, as well as University Relations, to develop volunteer opportunities that align to BGE strategies for the region and take the lead in recruiting employees for these activities
- Proactively search and monitor online forums and other channels to ensure that UTI is being represented in a positive manner and that concerns are being addressed
4
Responsibilities For Development & Community Engagement Specialist Resume
- Encourage and moderate user-generated content
- Foster and build relationships with community power users and influencers
- Work with social media influencers to increase awareness and positive sentiment
- Identify key audiences and influencers and determine new ways to connect and activate them to become brand ambassadors for the benefit of the community and the brand
- Improve overall sentiment and drive positive engagement
5
Responsibilities For Social Media Community Engagement Specialist Resume
- Ensure that all communications are compliant
- Identify, develop, and maintain partnerships, especially with nonprofit, community-based, municipal, K-12, and other higher education partners to engage in and advance learning related to sustainable communities
- Develop and manage Serve-Learn-Sustain (SLS) programs (events, workshops, community-based activities, short courses, etc.) intended to support faculty and students, complement courses, and benefit partners
- Collaborate closely with and serve as a connector among Georgia Tech's other key community-related initiatives and offices
- Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives
- Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives
6
Responsibilities For Community Engagement Specialist & Project Coordinator Resume
- Researches best practices in community engagement nationally and globally and briefs staff on these best practices
- Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities
- Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage
- Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed
- Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources
- Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings
- Helps track community issues through various media such as written reports, conferences and community meetings
- Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions
7
Responsibilities For Community Engagement Specialist, Liberia Resume
- Knowledge of city practices, policies, and procedures
- Review and research large volume of materials and summarize in easily comprehensible formats for City staff
- Develop new initiatives and work with service providers to plan and coordinate services
- Work with community representatives to identify and address local needs
- Work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives
- Develop and recommend outreach activities to address identified community health needs; including orientations, community engagement sessions, trainings and presentations
8
Responsibilities For Community Engagement Specialist, China Resume
- Ensure all logistics related to safety screenings, agency needs are completed in a timely, efficient and accurate manner
- Articulate the mission, vision, values of the SOM as well as programs, services and resources available throughout the community health partnerships available throughout the health system
- Assist in ensuring implementation, adherence, monitoring, and continuous improvement of all policies and procedures related to the course, including those regarding safety and operations
- Proactively look for opportunities to leverage our brand and services
- Develop trusted relationships with user group leaders to remain current on their strategies, goals and challenges while driving alignment with Oracle direction for common benefit
9
Responsibilities For Senior Aboriginal & Community Engagement Specialist Resume
- Partner with local and corporate Oracle teams to implement strategic initiatives designed to increase awareness, adoption and advocacy of Oracle Cloud solutions and use cases
- Engage in social media activities to amplify user group events, stories, and value to increase social capital and awareness for user groups and their members
- Collaborate with internal Oracle teams, such as Development, Sales, CSM, Marketing, PR, Legal, Compliance, References, and country liaisons to coordinate event engagement and support
- Engage user groups in Oracle’s corporate advocacy programs and communities to increase their visibility, reach and influence in positively impacting customer success and value realization
- Partner with the Customer Success Management team to plan, forecast and execute Customer Success Days and Cloud meetups; integrate user group audiences where possible
- Represent the “voice of the EMEA user communities” by harnessing feedback & influencing strategies to continue modernizing Oracle’s engagement model to support evolving business needs
- Maintain ongoing dialogue with user group leaders to enable networking, knowledge exchange and strategic alignment across user groups and with Oracle and manage actionable feedback
- Regular communication with NGOs and other community stakeholders, in coordination with Boeing’s community engagement team in the US, to help execute Boeing initiatives
10
Responsibilities For Community Engagement Specialist Resume
- Recruit and retain program participants
- Obtain informed consent from program participants
- Organize groups and meetings, prepare program packets, session materials and other documents
- Maintain participant and office files and conduct monthly inventory for office and research supplies
- Community management - Performing community management, including: replying to comments, answering customer service queries, monitoring activity, and encouraging engagement
- Planning content - Planning the Western European content calendar based on input from the social media team, other WE marketing teams and the performance of previous campaigns
- Publishing content - Scheduling and publishing content on Oriflame’s global and UK/Ireland accounts. This includes publishing Instagram stories on weekends
- Analytics - Analysing social media results weekly; Owning UTM link building and distribution to local markets and influencers; Optimising content based on performance
- Analytics - Good understanding of measuring social media KPIs
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