Compliance Program Manager Resume Sample
Sunny Klocko
7228 Carter Street,
Dallas,
TX
+1 (555) 675 4102
Work Experience
Compliance Program Manager
01/2017
-
PRESENT
Boston, MA
- Licensing and Registration
- SOX Compliance Program
- Resolution and Recovery Planning Program Management
- Coordination and documentation of AM’s quarterly Management Representation Letter and Control Affirmation process
- Conduct benchmarking, data collection, and trend analysis related to internal investigations, conflicts of interest, data privacy, export controls, policy violations, and training completion rates
- Develop metrics, dashboards, and reports related to compliance program activities
- Field questions and requests for support regarding the compliance program and its policies
- Participate in due diligence reviews related to mergers, acquisitions, joint ventures, supply chain partners, and other counterparties
Senior Compliance Program Manager
12/2009
-
11/2016
Detroit, MI
- Prepare detailed reports for the Compliance Committee and Board of Directors
- Manage and drive projects to successful completion
- Assist with internal investigations as necessary
- Assist with Corporate Social Responsibility initiatives
- Manages the LC program (PwC Audit, BSA Civil Action, Gov't relationship & training platform etc.) to support the GCR LC Sales Team
- Lead full cycle of compliance programs to support compliance operation
- Deliver strong improvement and process solutions, best practice solutions and applications of the advanced technologies to operation team
- Be the main point of contact during program execution for deliverables. Maintain a close relationship with stakeholders for the long-term growth of the business partnership
- Execute and follow-up project development with global project team to deliver the required criteria demanded by internal and external customers
Ethics & Compliance Program Manager
03/2007
-
09/2009
Los Angeles, CA
- Research and resolve problems; monitor schedule, scope and budget of work
- Lead or participate in preparation of demos and the main contact for UAT
- Work with external teams to take on cross functional initiatives
- Track and be the POC for Kaizen tasks
- Have a proven track record of designing security control strategies, compensating controls, and explaining public cloud responses to traditional datacenter-centric audit requests
- Be responsible for timely delivery of all compliance projects
- Actively invest in relationships with other teams across the Salesforce family
Education
American InterContinental University - LA Campus
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- Strong presentation skills as well as highly-developed verbal and written communication skills
- Demonstrated strong interpersonal skills; exceptional relationship-building, customer service, and problem resolution abilities
- Demonstrate strong reporting and data validation experience
- Well-honed analytical skills and project management skills
- Strong interpersonal and communication skills to work effectively with regulatory agencies and business leaders
- Excellent organizational skills, highly analytical and responsive with demonstrated keen attention to detail and accuracy
- Strong and effective leadership skills and ability to operate comfortably within a complex cultural, cross-team, global environment
How to write Compliance Program Manager Resume
Compliance Program Manager role is responsible for interpersonal, organizational, analytical, analysis, leadership, compliance, software, business, design, reporting.
To write great resume for compliance program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Compliance Program Manager Resume
The section contact information is important in your compliance program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Compliance Program Manager Resume
The section work experience is an essential part of your compliance program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous compliance program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular compliance program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Compliance Program Manager resume experience can include:
- Excellent organizational and project management skills including coordination, communication and adherence to goals and prioritization
- Excellent communication skills including presentations to small and large groups
- Strong ability to work in a complex team environment requiring exceptional communication, project management and organizational skills
- Skills to perform as a strong team leader who is comfortable working collaboratively with others
- Prioritize and manage competing issues and to effectively lead in a matrix environment
- Strong interdepartmental collaboration skills; willingness to engage across teams and levels within the company
Education on a Compliance Program Manager Resume
Make sure to make education a priority on your compliance program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your compliance program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Compliance Program Manager Resume
When listing skills on your compliance program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical compliance program manager skills:
- Able to effectively communicate compliance and security requirements to diverse teams with differing priorities and experience levels
- Experience in effectively researching and interpreting technical regulatory texts
- Effective interpersonal skills including the ability to work with all levels of management, staff, external auditors and others
- Strong speaking and presentation skills and the desire and ability to evangelize Microsoft’s compliance program both inside and outside the company
- Management experience with demonstrating the ability to effectively lead other professionals
- Strong process execution design skills covering process, risk, and controls with proper oversight methodology
List of Typical Experience For a Compliance Program Manager Resume
1
Experience For Senior Compliance Program Manager Resume
- Proven experience working with cross-functional teams to implement effective compliance controls and programs
- Excellent project management skills and ability to work independently
- Being a team player and having the capability to expand/adapt your skills in fast-paced ever-changing industry
- Superior written and verbal communication skills including presenting to IT Leadership
- Proven experience working directly with VP and Director level
2
Experience For IT Compliance Program Manager Resume
- Establishes and maintains strong working relationship with BAA Process Owners and BAA Support Resources
- Manage competing priorities and meet critical deadlines
- Strong working knowledge of common IT Risk and Control frameworks such as COSO 2013, COBIT, ISO 27001, NIST, SOC1 (SSAE16), SOC 2
- Perform risk assessments and compliance testing to monitor compliance with regulatory requirements and validate adherence to policies and procedures
- Strong technical knowledge of banking businesses
- Experience working with teams outside the United States
- Solid understanding of enterprise compliance requirements, privacy policy & risk and regulatory landscape
- Experience building a PCI program
3
Experience For Ethics & Compliance Program Manager Resume
- Experience managing and deep knowledge of Regulatory program requirements (e.g., Fire Protection, and Hazardous Classified Area (HCA) Management
- Experience driving compliance of SOC2, 27K, HiTrust
- Experience of working in an internal audit or compliance function for global organizations
- Experience with databases or record repository applications including Sales Force Automation
- A strong understanding of Cloud Environments, Linux and Windows systems
4
Experience For Trade Compliance Program Manager Resume
- Experience interfacing with technical and non-technical persons on Compliance and Security Topics
- Specific experience managing or leading compliance audits or certifications within a business or team
- Monitors effectiveness of the quality assurance process and tools. Provides recommendations on process improvements and enhancements as applicable
- Demonstrate (consistently) autonomy in accomplishing work and confers with Director as appropriate
- Function as a strong contributor to the IT Compliance and IT teams, participating in special projects and task forces as required
- Provide operational leadership for the Dangerous Goods Program
- Maintain corporate inventory of products and components subject to dangerous goods regulations
- Provide product identification and classification guidance to materials and substances subject to dangerous goods regulations
- Support compliance risk assessment and prioritize based on level of risk and probability of occurrence
5
Experience For Audit & Compliance Program Manager Resume
- Be able to gather and analyze information skillfully in order to identify and resolve problems in a timely manner
- Strong proficiency in Microsoft excel to build reports and dashboards
- Supervise and develop indirect reports to build TIV compliance skill
- Working knowledge of various company standard PC applications and operating systems. Proficient with MS Office products including Word, Excel, and PowerPoint
- Preparing periodic reports summarizing the risk and control environment for management
- Understanding of core controls principles including COSO 2013
- Packaging testing knowledge for product and package integrity
6
Experience For Pretreatment Compliance Program Manager Resume
- Providing clear, organized findings and recommendations to internal teamsand tracking progress towards resolution and compliance
- Learning from our close-knit group as well as contributing your thoughts, tools, industry news or lessons learned
- Working knowledge of CMS Medicare regulations
- Ensuring all policies and procedures are implemented and well documented
- Understanding of 21 Code of Federal Regulations (CFR)
- Working knowledge GDPR and EU Privacy Shield regulations, CIPP/E certification
7
Experience For Contractor & Field Compliance Program Manager Resume
- Understanding of regulatory standards: FDA Part 11, PCI, FISMA, or IRS 1075
- Producing detailed, high-quality reports for internal teamsand third parties like external auditors and customers
- Working with internal teamsto implement practices to produce secure applications and identify and eliminate security vulnerabilities
- Understanding of HTS and ECCN
- Understanding of U.S. Customs & Border Protection (CBP) CROSS system application
8
Experience For Global Public Policy Compliance Program Manager Resume
- Learning and Development or Instructional Design Background
- Aid in preparing and filing licensing applications and renewals, as well as compliance with reporting obligations
- Assist the IT Risk Manager and Consultants in identifying, documenting, assessing and reporting on IT Risk
- Monitors all contracting activities and timelines. Provides reporting tools as necessary to facilitate ongoing compliance
- Maintain master compliance testing & monitoring schedule and tracking budgets-to-actuals
- Support a fast moving, innovative team – ensuring compliance to state and federal regulation with the offerings they look to create and bring to market
- Identify targeted and ongoing compliance monitoring and testing
- Ensure alignment between systems, internal/external reporting, operational processes, and monitoring and oversight procedures
- Actively participate as a key member of the operations leadership team challenging the status quo and constantly seeking opportunities for improvement
9
Experience For Quality Compliance Program Manager Resume
- Work in a self-directed manner using independent thought while maintaining an organizational perspective
- Ensure AML training remains current and relevant and that all associates receive appropriate training
- Utilizes C360 database to perform statistical sampling and monitoring
- Utilizes C360 database to document issue management for trending and monitoring
- Assist with establishing and implementing IT policies and procedures that achieve the directives and strategies set by IT and business line leadership
- Support auditing and monitoring assessments to ensure adherence against company policies
10
Experience For SOX Compliance Program Manager Resume
- Apply principles from General Prohibitions in conducting “know your customer” end-user screening
- Participate in maintaining a highly secure and protected compliance information system that supports the monitoring and compliance enforcement functions
- Assist with drafting new or revising current compliance policies and procedures
- Support Head of Global Compliance Risk Assurance with executive reporting around compliance and operational metrics, issues remediation and testing results
- Handle all preparations & planning for upcoming PCI Audits
- Engage with the business units, technical teams, 3rd parties including QSA to complete planning, resource assignments, and plan development
List of Typical Skills For a Compliance Program Manager Resume
1
Skills For Senior Compliance Program Manager Resume
- Effectively present to and communicate with THP senior management staff and effectively influence customers and management
- Project management skills, effective time management and ability to prioritise
- Balance multiple priorities and meet deadlines with excellent time management skills
- Excellent people skills, including the ability to influence, negotiate and achieve results through others who are not direct reports
- Excellent verbal and written communication skills required in both Japanese and English
- Strong interpersonal skills and ability to influence a diverse group of individuals
2
Skills For IT Compliance Program Manager Resume
- Excellent attention to detail, superior oral and written communication skills
- Strong objective, analytical skills with a high emphasis on quantitative analysis
- Excellent data analysis and reporting skills; ability to review and synthesize data into meaningful reports
- Demonstrate competent administrative and leadership skills
- Strong analytical skills and leverages data to identify issues, data trends to conduct impact and root cause analysis
- Strong process design and implementation skills
- Keen attention to detail, excellent written and verbal communication skills
3
Skills For Ethics & Compliance Program Manager Resume
- Strong written and verbal skills and ability to articulate and decipher complex business and regulatory areas
- Strong experience in conducting operational risk assessments, scoping, defining critical controls and executing on test procedures
- Experience implementing LEAN projects and strong understanding of LEAN concepts
- Problem-solving skills, creative and collaborative in finding solutions related to complex and multilayered problems
- Demonstrated experience applying policy-based initiatives to engineering solutions
- Excellent project management skill enabling the ability to manage multiple ongoing projects
- Advanced verbal and written communication skills, ideally technical writing ability. Attention to detail. Accuracy
- Proven experience administering a corporate compliance program
- Works effectively in a dynamic and changing environment
4
Skills For Trade Compliance Program Manager Resume
- Prior experience working in a technology and/or legal team highly desired
- Superior project management skills with the attention to detail
- Prior corporate legal experience
- Stellar cross group collaboration (i.e. soft skills)
- Experience in dangerous goods transportation, quality, regulatory, EHS, or compliance related fields
- Experience in scoping, planning and evaluating operational effectiveness of security controls, and related audit processes
5
Skills For Audit & Compliance Program Manager Resume
- Analytical and resolution skills
- Request and review evidence provided for validation of compliance
- Relevant audit and compliance programs experience or equivalent combination of education and work experience
- Ensure risk assessment and control frameworks are in place and running effectively and efficiently
- Operate with strong integrity with the ability to handle projects of a sensitive and confidential nature
- Work independently without significant supervision but also to collaborate effectively with departmental and business colleagues
6
Skills For Pretreatment Compliance Program Manager Resume
- Superior interpersonal and organizational skills necessary
- Superior oral and written communication skills necessary
- Engineering Background or experience working with R&D teams
- Working knowledge of US and International dangerous goods regulations
- Working knowledge of national and international dangerous goods regulations
- Working knowledge and experience in export compliance, policies, audit procedures, HTS classification and ECCN
- Experience analyzing, interpreting, auditing and/or coding for correct application of coding assignments (for example, CPT, ICD, HCPCS) required
- Experience writing, maintaining, and delivering Compliance objectives to a large dynamic organization, measuring delivery, and driving results
- Knowledge and experience in setup and maintaining of policy and procedures, compliance monitoring, training and communication
7
Skills For Contractor & Field Compliance Program Manager Resume
- Experience completing or overseeing due diligence vetting processes
- Experience participating, leading, or supporting a compliance investigation process / guideline
- Experience completing, running, or overseeing business risk assessments
- Excellent knowledge of reporting procedures, issue tracking and record keeping
- Experience with data analysis, including creating and maintaining Tableau reports and dashboards, or an eagerness to learn
- Experience within Software, FinTech, Banking, Big 4 Accounting or top-tier consulting companies
- Highly skilled in taking complex data and simplifying it for targeted audiences
- Experience in working Banking Compliance
- Experience within Software, FinTech, Big 4 Accounting or top-tier consulting companies
8
Skills For Global Public Policy Compliance Program Manager Resume
- Experience leading subject matter compliance training sessions with teams or groups of business staff
- Experience in leading projects and/or auditing activities in quality, regulatory and/or clinical arenas and global regulatory requirements
- Maintain a solid understanding of Client’s Partners’ Terms & Conditions for application of their co-marketing budgets
- Experience defining certification/action plan roadmaps balancing compliance deliverables, business requirements, and resource allocation
- Proven track record in designing and implementing IT General Controls and application controls in support of SOX, PCI, etc
- Experience in enhancing/managing a compliance risk management program in a fast-growth environment
- Technical understanding of IT Security Controls; experience with IT audit consulting is beneficial
- Experience with compliance programs in multi-national organizations, designing and implementing IT controls to meet the requirements under Section 404 of SOX
9
Skills For Quality Compliance Program Manager Resume
- In good standing with the Department of Education
- Experience in a comparable project management role in Latin America or in the US managing Latin America projects
- Demonstrable experience in translating strategy into project implementation and execution steps for a program, project, or product
- Experience in developing a robust Compliance Program
- Experience leading programs in either security or compliance audit
- Professional work experience, including
10
Skills For SOX Compliance Program Manager Resume
- Experience with a ‘Big Four’ accounting firm
- Relevant work experience working with controls and/or regulatory programs
- Functional experience in project management, management consulting, IT, audit/compliance or related field
- Experience with classification and packaging compliance (e.g. ADR, DOT, IATA, IMO, TDG)
- Program management or consulting experience in the Governance Risk & Compliance arena
- Experience working with an off-shore team
- Experience in legal practices of discovery and case development, litigation support and performance auditing
- Demonstrated ability to learn quickly, manage multiple projects and drive/achieve results, while working with minimal direction
- Experience leading complex projects with multiple stakeholders
List of Typical Responsibilities For a Compliance Program Manager Resume
1
Responsibilities For Senior Compliance Program Manager Resume
- Assist in definition, auditing and reviewing internal validation projects or validation of internally used software
- Working in compliance and ethics environment in a corporate or consulting capacity, with experience in a highly technical setting
- Experience in providing structure and formalizing business lines with program or policy creation
- Experience managing global international, cross-departmental working groups
- Moderate to advanced skill level in Microsoft Excel (or willing to learn)
- Provide direct oversight of the ongoing effectiveness and efficiency of HCPR operational processes
2
Responsibilities For IT Compliance Program Manager Resume
- Functional experience in project management, management consulting, IT, or audit/compliance
- Experience working with compliance, policy and/or legal teams
- Experience managing third-party entities as well as communications with outside legal counsel
- Three (3) years related experience in a multi-specialty physician setting or hospital required
- Experience defending processes
- Program/project management experience on large cross-functional projects
- Demonstrate the ability to lead and manage complex compliance situations
- Experience in a compliance or legal business function in medical device or pharmaceutical industry
- Evaluate existing controls for design and performance effectiveness
3
Responsibilities For Ethics & Compliance Program Manager Resume
- Provide leadership and strategic thinking to support continuous improvements in alignment with compliance and learner experience
- Hands-on experience managing Risk/Compliance projects based on NIST (or equivalent) framework
- Prioritize and meet deadlines is essential
- Demonstrates broader knowledge of HCA & Fire Protection compliance controls, regulatory matters, and business applications
- Review and consolidate the regional compliance review logs
- Relevant experience in Program Management/Project Lifecycle in the financial services industry
- Strong business acumen & executive presence
- Experience with ISO standards, HIPAA compliance, and FDA regulations
- Experience in Bank, Regulatory, Audit, Risk Management and/or internal Control background
4
Responsibilities For Trade Compliance Program Manager Resume
- Trade Compliance experience
- Experience with technology solutions
- Work experience
- Experience in Compliance, ABAC, or life sciences
- PM or other management experience, preferably with at least 1-2 years related to audit/certification/attestation leadership
- Previous experience with industry advocacy organizations (e.g., DGAC, COSTHA, DGTA, PRBA)
- Chemistry knowledge and ability to apply that knowledge to dangerous goods classifications
- Previous leadership/participation in structured audit program for dangerous goods compliance or related audit program
5
Responsibilities For Audit & Compliance Program Manager Resume
- In compliance, audit and operations or related experience
- Experience with payments and payroll systems, ITGCs, IT audit, data analysis and information security
- Efficiently multi-task, think outside the box and operate with ambiguity
- Strong excel and powerpoint abilities
- Program Manager experience in the Governance Risk & Compliance arena
- Overseeing the swap dealer’s monitoring and targeted review program
- Providing regular status reports on all projects assigned
- Understanding of security frameworks, such as PCI, HIPAA, SOC, and ISO
- Working knowledge of EU Data Privacy laws
6
Responsibilities For Pretreatment Compliance Program Manager Resume
- Oversee management action plans including monitoring progress and completion, reporting on status, and escalating issues as necessary
- Manage annual conflict of interest process for existing employees as well as ongoing conflict of interest evaluation process for existing and new employees
- Facilitate and maintain technology of the enterprise compliance program including scoping methodology, testing approach and templates
- Improve existing processes and procedures, including Guidewire’s Supplier Security & Risk Assessment process
- LOB ongoing compliance activities such as antivirus, patching, and 6 month firewall rules review
7
Responsibilities For Contractor & Field Compliance Program Manager Resume
- Amplify and embed the global compliance program objectives through consistent regional messaging and by tailoring content to maximize local impact
- Review product design solutions, drive compliance testing requirements, review testing results
- Strategic planning for achieving Compliance goals and initiatives
- Provide leadership through mentoring and coaching to the Compliance Staff
- Ensure legal compliance to government laws and regulations, including appropriate licensing for shipments
- Predisposition for Pioneering Simplicity and Rethinking Routine
- Track record in delivering large scale change within the Investment Banking sector
8
Responsibilities For Global Public Policy Compliance Program Manager Resume
- Outside the box thinking to drive operating efficiencies
- Critical thinking with the ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusion or approaches
- Work with a diverse audience, under tight deadlines, and negotiate successful outcomes to challenging problems while remaining well organized
- Assist in adjusting existing relevant policies to align company objectives with compliance needs
- Support ITC Leads within each of the businesses (e.g. holding meetings to flow down information, monitoring progress of program implementation)
- Oversee development, launch and maintenance of compliance training, both online and live, through partnering with substantive experts
- Provide support to compliance and legal teams for various other compliance projects and programs, such as developing and updating policies
- Manage multiple and often competing projects and/or demands, while adhering to strict time lines
9
Responsibilities For Quality Compliance Program Manager Resume
- In testing, monitoring, assurance within compliance, audit and operations
- Establishes objectives for Quality Assurance testing cycles
- Work with engineering teams to build in requirements and define/develop compliant requirements within current and future services and products
- Coordinates and develop best practices in trending and analysis of compliance, risk, and other parts of processes
- Monitor the implementation of ethics and compliance training and track completion statistics
- Manage and strengthen the Company’s international third party vetting program
- Policy development, communication and training –
10
Responsibilities For SOX Compliance Program Manager Resume
- Deliver compliance training for internal employees
- Work with PCI SME, business units and IT organization to plan ongoing activities in support of PCI requirements, to include
- Proactively manage policy changes by remaining current with Customs and Border Protection, Food and Drug Administration and other government agency regulations
- Monitor workflow software to ensure processes are being followed
- Manage the Austin office’s MDF compliance team while providing guidance and support to the regional MDF compliance
- Timely and accurate communication to Stakeholder regarding program changes
- Responsible for training the internal global compliance team on program changes
- Drive process improvements and control implementation across business functions, including resolution of assessment findings and independent initiatives
Related to Compliance Program Manager Resume Samples
Compliance Senior Manager Resume Sample
Work Experience
• Represent HCC on the DePuy Synthes and Ethicon Educational Grants & Donations committees; review and provide guidance on HCC requirements for the educational grant and charitable donation requests submitted for approval
• Provide oversight, policy requirements, and recommendations on the approp...
Professional Skills
• Demonstrate strong organizational, interpe...
• People management skills - influencing and...
• Excellent communication skills, both writt...
Manager, Program Compliance Resume Sample
Work Experience
• The position also oversees implementation of new regulations, customer complaint trends, and that the overall program is within Key’s risk appetite
• Establish and balance workloads across the Program Compliance team
• Collaborate with Advertiser Development and Network Quali...
Professional Skills
• Strong analytical, organizational, problem...
• Problem-solving – possesses strong analyti...
• Strong communication skills with technical...
Risk & Compliance Manager Resume Sample
Work Experience
• Proactively manage the firm’s ISO 27001:2013 Information Security Management System ensuring continual compliance and ongoing eligibility for annual recertification
• Monitor compliance with the firm’s HIPAA policies and procedures
• Recommend changes/enhancements to the firm...
Professional Skills
• Creativity and innovation at conducting a ...
• Good interpersonal skills, with good negot...
• Strong oral and written communication skil...
Mortgage Compliance Resume Sample
Work Experience
• Responsible for assisting with the ongoing development and implementation of the LOB Compliance Risk team’s strategic plan to accomplish its Annual Compliance Risk objectives
• Extensive knowledge of the assigned compliance area along with the associated operations, including the related rules and ...
Professional Skills
• Experience working in a production environ...
• Pulling and Pushing: Opening and closing f...
• Performing transactional testing of requir...
Team Lead, Compliance Team Resume Sample
Work Experience
• Communicate with lines of defense regarding information related to internal audits, KRIs and control tests
• Participate in the resolution of identified risks
• Research regulations to advise on application by the business unit
• Draft and revise polici...
Professional Skills
• Excellent IT skills including Word and Excel
• Strong verbal and written communication sk...
• Experience of process mapping and developi...
Audit Compliance Resume Sample
Work Experience
• Working knowledge of Canadian Federal and Provincial Privacy legislation, the Telecommunications Act, the CRTC UTRs, CASL, and any other emergent or existing regulations that impact the CCC’s policies or processes
• Scotiabank’s Privacy Code
• Working knowledge of the policie...
Professional Skills
• Considerable skill in effective verbal and...
• Strong written and verbal communication sk...
• SAS software implementation experience or ...