Consultant, Communications Resume Sample
Vincenzo Jenkins
648 Stehr Spurs,
New York,
NY
+1 (555) 741 8804
Work Experience
Communications Senior Consultant
12/2017
-
PRESENT
Chicago, IL
- Experience in working with or in the intelligence community (IC)
- Help author, proofread and/or edit external client communications regarding product upgrades and maintenance explaining all changes and potential impact to clients and their customers
- Provide communications support for high and medium severity incidents, listening attentively to issues as they are diagnosed so that appropriate information can be disseminated to clients when appropriate
- Hour incident support includes some nights and weekends on-call as part of a rotation with colleagues
- Attend problem review meetings to help interpret technical details so as to provide consistent, clear and concise root-cause communications to external clients
- Help determine communication strategy and assist with the creation of articles designed to educate and enhance the client experience, detailing the continuous improvement and development of Fiserv products
- Participate in meetings and projects that have impact on the client experience. Ensure that appropriate information is communicated through the channels available to the client communications team
- Work with our internal business partners to develop relationships, share and explain processes, work on continuous improvement, and solve problems
- Help improve the process for creating product update communications
Communications & Project Management Consultant for a new Performance Management Platform
08/2011
-
06/2017
New York, NY
- Support knowledge sharing and peer learning related to effective development co-operation, including liaising with UNDP regional and country offices and other stakeholders to collect and disseminate best practices and lessons learned related to the implementation of effective development co-operation commitments
- Liaising with UNDP regional service centres, prepare UNDP’s Annual Status and Financial Report for the Global Partnership Joint Support Team
- Establish a Yammer (online community) to encourage the active participation of UNDP Country Offices and Regional Centres in the development effectiveness agenda
- Participate in knowledge sharing and global dialogue on effective development co-operation and facilitate country and regional-level participation in these discussions
- Monitor global discussions related to effective development co-operation and provide substantive policy advice on the possible impact to the Global Partnership and Joint Support Team
- Provide substantive and operational support for Global Partnership events, including Steering Committee meetings, high-level meetings and regional workshops
- Coordinate with UNDP’s Bureau for External Relations and Advocacy on issues related to UNDP high-level participation in Global Partnership events
Junior Consultant EU Government Affairs & Communications
06/2005
-
05/2011
Philadelphia, PA
- Ensures adherence to GTM Playbook that outlines the key activities execution teams need to perform when deploying new capabilities
- Lead communications efforts for the UNDP side of the Joint Support Team of the Global Partnership, including developing an overall communication strategy and managing the contributions of other team members
- Monitor budgeting and expense reporting for Global Partnership communications activities and undertaking related procurement processes, as necessary
- Lead the substantive drafting and design of Global Partnership communications and outreach products, including flyers, brochures, presentations, fact-sheets and newsletters
- Prepare substantive content for the Global Partnership’s website and act as primary liaison between the Joint Support Team and web developers to ensure regular maintenance of the website
- Supervise the maintenance of Global Partnership social media accounts, including providing direction to interns and junior consultants assisting in these activities
- Liaise with the Regional Service Centres to coordinate various Global Partnership related activities, including support for country outreach and compilation of country policy briefs and relevant knowledge products, as assigned
Education
University of Wisconsin - Fond du Lac
2000 - 2004
Bachelor's Degree in Communications
Professional Skills
- Strong analytical, organizational and advanced project planning skills with a proven track record of execution
- Skills in facilitating meetings effectively and efficiently
- Skills on graphic software packages and editing tools, and knowledge of Microsoft SharePoint is an asset (10 points)
- Arabic language skills constitute an added advantage
- Good research skills required
- Copywriting, design, writing, formatting, and editing experience
- Experience carrying out research, identifying and drafting reports and web-content (20 points)
How to write Consultant, Communications Resume
Consultant, Communications role is responsible for planning, digital, research, communications, editing, proofreading, design, credit, training, procurement.
To write great resume for consultant, communications job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Consultant, Communications Resume
The section contact information is important in your consultant, communications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Consultant, Communications Resume
The section work experience is an essential part of your consultant, communications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous consultant, communications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular consultant, communications position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Consultant, Communications resume experience can include:
- Exceptional writing, editing and communications skills
- Excellent networking capacity with a demonstrated ability to build and maintain professional relationships
- Experience as a consultant, facilitator, or organizational instructional designer
- Deliver programs concerning: Brands, Values and behaviors, Benefits change, Total rewards, Restructuring, Cultural change, etc
- Produces supporting communication materials, including key messages
- Support the focal point in UNDP outreach to other agencies regarding Nordic Focal Points and other relevant partners
Education on a Consultant, Communications Resume
Make sure to make education a priority on your consultant, communications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your consultant, communications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Consultant, Communications Resume
When listing skills on your consultant, communications resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical consultant, communications skills:
- Displays business acumen and integrated thinking. Excellent written and verbal communication skills
- Superior written and oral communication skills; proficiency in editorial and proofreading ability
- Familiar and experienced in working with Microsoft Office products, including Visio, Project, and One Note
- Experience in communication and web development/content management, understanding of communication principles and external relations (20 points)
- Knowledge and experience in the field of governance and peacebuilding, conflict prevention, dialogue (10 points)
- Strong knowledge of various communications vehicles to include both current and emerging technologies
List of Typical Experience For a Consultant, Communications Resume
1
Experience For Communications & Project Management Consultant for a new Performance Management Platform Resume
- Support on drafting key communications including but not limited to talking points related to 3RP and high level panels; and key messaging on the Syria response
- Strong interpersonal skills with ability to establish and maintain effective work relationships with people of different social and cultural backgrounds
- Advanced social media skills, familiarity with digital communications trends
- Combined benefit and communications experience
- Communication project management experience
- Upervisory experience, if applicable
- Work on projects during crisis or rapid change
- Monitors and evaluates results of communications programs, using specific metrics to track progress and insights for continuous improvement
- Acts as a subject matter expert (SME) while providing leadership, guidance, and mentorship to other team members
2
Experience For Communications & Knowledge Management Consultant Resume
- Promote and protect Key’s brand and reputation: Leverage completed strategic messaging that supports regional goals and objectives
- Keep the Team abreast of the daily updates in registration, and event logistics
- Make recommendations on schedule amendment in case of unexpected events
- Analyze and advise on the feasibility of event logistics, participation and agenda. Cooperate with the internal communication system around the established agenda, including the back-up plan in case of change of agenda
- Coordinate with other relevant UNDP staff to address logistical needs of the event
- Assist Focal Point in the organization and coordination of related side events
3
Experience For Communications Senior Consultant Resume
- Develop and implement communications plans and tactics to fulfill the strategic and operational goals and objectives of projects or programs to deliver, promote and protect the organization’s brand and reputation
- Support HR Business Partners as they work to influence change within their organizations by developing tailored collateral for their specific audiences with content relevant to their interests, key changes impacting them, and benefits they’ll realize to drive understanding, engagement and adoption
- Develop traditional communications including articles, emails, and presentations to facilitate Humana’s culture transformation and to communicate strategic and tactical elements
- Collaborates: Engages others by gathering multiple views and being open to diverse perspectives
- Willingness to work towards an RCDD certification
- Interest in multi-discipline work and growth
- Develop project plans and timelines, document project budgets, select appropriate media and craft key messages
- Cultivate and maintain relationships with key trade reporters that cover our company, our industry and the topics of interest to Lincoln
- Lead the proactive execution of strategic and tactical media relations and thought leadership programs to promote, protect and enhance the reputation of the business, and favorably position the business and its leaders in targeted consumer, business, and trade media outlets
4
Experience For Business Analyst Client Communications Execution Consultant Resume
- Develop strategic internal and external communications materials (press releases, media advisories, briefing documents, talking points, memos, video scripts, intranet content, speeches, and other related materials) on a variety of topics for a wide range of audiences, as needed
- Collaborates with distribution business leads, marketing professionals, product communications partners and leaders throughout the company to proactively develop strategic communication plans that are aligned with business objectives
- Support the management of crisis communications activities, including the development of talking points and holding statements
- Partners with LFD and LFG social media and content strategy teams to ensure alignment with business initiatives; identifies opportunities to leverage content across the distribution business
- Partners closely with various levels of management to identify business/communication objectives and translate into internal and external communications plans. Ensures effective delivery of key messages to targeted employee and external audiences. Ensures alignment with brand, enterprise goals, and culture
- Ensures that client projects support and align with internal and external communications plans and strategies, follow guidelines regarding the Liberty Mutual corporate brand image, and maintain consistency with communications standards
- Plans and performs advanced research and writing activities pertaining to internal communications publications or other writing assignments such as executive speechwriting. External communications activities might include press releases and memos to other relevant business audiences
5
Experience For Communications & Outreach National Consultant Resume
- Portfolio/program communication strategies and plans across Specialised Banking
- Develop new or existing communication campaigns
- Manage external vendors (designers, AV and consultants), including negotiations and account management
- Recommends internal and external communications solutions to open ended business challenges
- Develop and deliver complex communication projects
- Commission and review qualitative and quantitative research projects
- Plan and manage detailed research projects
- Develop communication campaigns to meet defined objectives
- Be involved in multidisciplinary project teams
6
Experience For Senior Consultant, Communications Resume
- Work in an environment where a number of cultures need to be managed
- Plan a long-term communication strategy for clients
- Maximize intellectual capital as Subject Matter Expert (SME)
- Document time in Tool Time as appropriate
- Assists with creating and maintaining the editorial calendar to align with Consumer and Business Banking’s (CBB) business needs while adhering to Capacity Management requirements
- Provides editorial support for the ongoing management of the CBB intranet and new web initiatives, including content development, design, navigation and usability support
7
Experience For The Event Coordination & Communications Support Consultant Resume
- Updates existing materials to make use of current technological resources
- Identifies newsworthy topics and writes articles appropriate for the corporate intranet site(s)
- Participates on teams to plan, develop, and implement initiatives
- Ensures that the communication strategy is successfully implemented across multiple channels, such as web, print, video, face-to-face, events and two-way communication
- Works with contractors, consultants, design firms, and production houses to finalize media that cannot be produced in-house
- Conducts research, writes, edits and proofreads materials and collateral, ensures clarity, accuracy and timeliness of information that meet strategic and operational objectives
- Oversees design and publication/distribution
8
Experience For Consultant Report Writing & Web Portal Communications Resume
- High level planning, organisational and time management skills, including flexibility, attention to detail and the ability to work under pressure to meet changing deadlines
- Demonstrated capacity to work both independently and in a team; and
- Self-starter, organized, able to multitask and balance multiple responsibilities
- These include the Communications, Media & Entertainment (CME) team, Government, Defence and Security team (GD&S) and a range of teams covering sectors such as energy, transport, healthcare and financial services
- Experience with benefits communication
9
Experience For Communications & Social Engagement Consultant Resume
- Proficiency in German and English is mandatory, any additional language is beneficial
- Advise regional leadership on opportunities to favorably position Key’s products, services, and employees to external audiences: Access business performance metrics and insights to develop communications point of view on business performance
- Contribute to the implementation of the INFORM Subnational Acceleration project by
- Μ=price of the lowest priced proposal
- Maintain internal networks
- Support change projects
List of Typical Skills For a Consultant, Communications Resume
1
Skills For Communications & Project Management Consultant for a new Performance Management Platform Resume
- Demonstrated proficiency in technical writing skills (grammar, punctuation, tense, usage, etc.)
- Good understanding of and experience with EU policy-making and dynamics
- Technical knowledge to perform effectively in own specialty
- One to two years of relevant experience in supporting/volunteering for international large-scale conferences or leaders’ conferences
- Experience creating visually engaging assets and decks for high level presentations
- Knowledge of SharePoint required; experience managing or contributing to databases an asset
- Experience with communication planning
2
Skills For Communications & Knowledge Management Consultant Resume
- Experience in the use of social media channels for communications relating to public policy
- Experience in a compensation consulting firm
- Demonstrates commitment to UNDP’s vision, mission and values
- Technical background, with 5 years’ experience, ideally including consulting
- Experience or interest in food, environment and chemical related policy issues
- Work experience in Education, Development, Communications or closely related field
- Experience with design software and video editing, such as PhotoShop, Venngage, Mailchimp, Madmimi, Adobe InDesign
- UN experience and familiarity with women’s rights issues or international development/relations an asset
3
Skills For Communications Senior Consultant Resume
- Experience with content management systems (SiteCore) and advanced HTML/CSS an asset
- Experience in working with national and international medias
- Broad spectrum of publications showing organization-related experiences
- Microsoft Office Suite experience (Advanced in Excel)
- Experience within the UN system and/or other international organisations (10 points)
- Writing and editing fact sheets, newsletters, position papers, website articles and other communications material
- Understanding of client business operations (beyond communications)
- Aligning with the established internal communication system, promote teamwork, synergy and productivity
4
Skills For Business Analyst Client Communications Execution Consultant Resume
- Leading edge strategic and operational assignments that makes a real business difference to high-profile clients
- Training and development rated amongst the best in consultancy
- Working knowledge of employee benefits, compensation and human resource programs
- Support IES in becoming a knowledge hub for gender responsive evaluation and revamp the IES website and intranet
- Is accountable for managing the resources and deliverables for specific projects
- Desire to build a long term career in a leading Brussels-based consultancy
- Where p=points for the financial proposal being evaluated
- Professionally attentive with an understanding and adherence to business acumen, business strategies and a desire for team collaboration
5
Skills For Communications & Outreach National Consultant Resume
- Be adaptable and flexible to changing situations
- Work and handle a diverse curriculum of training and various multimedia technologies
- Able to train/coach and counsel others
- Enhanced marketplace perceptionEngage and manage resources to effectively optimize communications investmentEngage and manage public relations agency relationships. Optimize agency budget and resources to ensure maximum ROI, local and industry market intelligence. - Optimize budget resources and vendor effectiveness
- In line with the new UN Women Knowledge Management strategy, support the development of IES Knowledge Management Strategy and further strengthen knowledge management activities; and
- Contribute to systems enhancement to make the IES team more accessible and its activities more transparent, e.g. upgrading the Global Accountability and Tracking of Evaluation Use (GATE’s) and facilitating the integration with the Results Management System
- Support as required, communications writing, presentation development, editing, proofing, formatting, logistics, execution and deployment
- Provide day-to-day support, including employee messages, town halls, trip planning for senior leaders, etc
6
Skills For Senior Consultant, Communications Resume
- Provide advice and counsel to team members and clients to help ensure that communications are developed and deployed in a timely, effective and cost-efficient manner
- Work independently and with other team members to provide
- Excellent oral and written communication skills, with analytic capacity and demonstrated ability to synthesize complex information in high quality papers/reports and in effective presentations to different audiences
- Good interpersonal and networking skills, ability to establish and maintain effective working relations, supports and encourages open communication in the team, and facilitates team work
- Develop and maintain partnerships/relationships, including with clients, focusing on results for the client/partner and responding positively to feedback
- Cultural sensitivity and experience moderating meetings of culturally diverse and international groups
7
Skills For The Event Coordination & Communications Support Consultant Resume
- In consultation with the Joint Programme team, draft a template for the annual report
- Conduct research and interviews to compile achievements, success stories from the work of Peace and Development Advisors, as well as other initiatives led by the Joint UNDP-DPA Programme in 2016; assess challenges experienced in the implementation of the Programme and develop recommendations
- One to two years of relevant experience in supporting/volunteering for international large-scale conferences or leaders’ conferences;20%
- Draft Annual Report and lead consultations/review with key stakeholders allowing for comments and requested revisions
- Develop different versions of the report for the required audiences (one public report, and a more detailed internal report for sharing with key partners and donors)
- Coordinate design, publication and printing of the report
- Finalize the annual report for publication
- The opportunity to work with high calibre colleagues, many of whom are considered leaders in their fields
8
Skills For Consultant Report Writing & Web Portal Communications Resume
- Produce a large volume of high-quality communications materials with attention to detail
- Bilingual - Spanish language required
- Develops superb relationships with Quality & Safety experts and staff within the Lawrence Center
- Communicates regularly with team stakeholders and executive sponsors about team progress toward goal achievement, critical factors and obstacles
- Oversees and manages project management and logistics such as project timelines, agenda development, minutes and documents, slide decks and preparation of reports on project status and activities to various audiences
- Develops project plans that are practical and of appropriate scope, and includes identification of stakeholders, assessment of resource needs, and implementation timelines
- Fluency in English (both oral and written) is required
- At least seven (7) years’ experience in developing and implementing communications initiatives including client relations, helpdesk functions, project management or related activities; experience in developing and implementing communications on technology based platforms is considered a strong asset
9
Skills For Communications & Social Engagement Consultant Resume
- Fluency in English, both written and oral, is required
- Develops and implements projects which enhance MGH’s external and CQS’s internal Quality & image and reputation in the marketplace, including any or all of the following
- Experience in independently managing social media required, including proven success in using platforms, social media analytics and third-party management tools to improve audience engagement
- Knowledge of evaluation in the context of global development an asset
- Editorial expertise in English required
10
Skills For Benefits Communications Senior Consultant Resume
- Familiarity with Microsoft Office Package (word, excel, PowerPoint) required
- Create, maintain, update and plan content for the project’s online platform, blog and other relevant social media channels
- Monitor news that are relevant to the policy and conservation work of the project
- Support the project in the production of communication products to be used at national level
- Convey to media, policy-makers and other external stakeholders on the result and achievement of the project
- Experience as technical expert on journalism, communication or media with strong knowledge and background in writing, design and communication production
- Design the social media platform, produce and publish documents as requested
- Y=maximum number of points for the financial proposal
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