Consultant, HR Resume Sample
Hertha Zemlak
3985 Graham Rapids,
Philadelphia,
PA
+1 (555) 823 2951
Work Experience
Senior Consultant, HR
12/2016
-
PRESENT
Los Angeles, CA
- Maintain an appropriate level (time, frequency and type) of communication to the stakeholders
- Represent your respective function in internal or external events when applicable
- Related experience Strong consulting, interpersonal, teamwork, communication, and client service skills. Significant knowledge of HR policies and processes (e.g. talent management, compensation, performance management). Knowledge of local employment laws
- Building relationships with other HR Global Service Delivery teams, CoEs, HRBPs, and other departments to facilitate the support for processes that the team supports. Becoming a "partner" and displaying the benefit of a combined working relationship
- Working with vendors and building a relationship with them to ensure we have identified the most efficient and effective process with that vendor.Work with other team members to share knowledge on topics to ensure cross-training and scalability for all process work. Work with IT & relevant stakeholders to ensure that requirements are met. Keeps up to date with changes in the organization
- Utilizing the country specific knowledge and the knowledge of the SAP HR processes and the tools on the entire employee lifecycle to guide employees and Managers and applying them accordingly in alignment with the HR Service Delivery model
- Demonstrates deep understanding of business unit and group operations as well as the needs and challenges of managers and associates
- Work with business leaders and HR partners to provide advice, counsel and coaching around topics such as attendance, performance management, and policies
- Understands and facilitates organizational development strategies and change management
HR Service Consultant
03/2012
-
11/2016
Chicago, IL
- Influences and assists organizational change initiatives in support of business unit and group strategies
- Effectively implements the delivery of HR programs
- Assists with investigations and resolving Leave of Absence and Workers Compensation issues
- Leverages HR Analytics and other relevant data to help line leaders make informed decisions
- Crafts and facilitates presentations, communicating and conveying information in a meaningful way to wide variety of audiences
- Provides coaching to employees as needed
- Support the Process Manager in delivering the fit-gap workshops with the selected SI system implementation (SI) partner using the SI’s blueprint as the Pearson start point
- Support the Process Manager in delivering the fit-gap workshops with the selected SI partner using the SI’s blueprint as the Pearson start point
HR Tech Consultant
11/2005
-
11/2011
Houston, TX
- Contribute to the overall development of the HRSSC by encouraging change and identifying areas for efficiencies aligned to EY’s global systems landscape
- Proven experience of working in agency recruitment within Tokyo.Ideally HR recruitment experience but open to ambitious people with other backgrounds who are willing to learn
- Outstanding communication and influencing/interpersonal skills
- Professional/self-motivated demeanour and attitude, a team player
- Entrepreneurial spirit and confident attitude - thrives on working under pressure and to tight deadlines
- Conversational Japanese language skills (JLPT N3 or above) as well as fluency in English is essential
- With guidance supports the assessment of business problems and opportunities in partnership with business leaders. Recommends solutions and evaluates effectiveness
- With guidance designs and develops solutions that primarily focus on instructor-led and self-paced learning and related support tools for the development of core and leadership competencies. Could also include development of other performance-related solutions
- Proven experience of working in agency recruitment within Tokyo. Ideally HR recruitment experience but open to ambitious people with other backgrounds who are willing to learn
Education
Ottawa University - Wisconsin Campus
1999 - 2004
Bachelor's Degree in Human Resources
Professional Skills
- Strong analytical skills, allowing to get a quick and accurate understanding of Client’s business processes
- Solid time management skills to support time-based requests; able to function effectively in multitasking, fast-paced environment with deadlines
- Strong facilitation and presentation skills, to develop and deliver engaging workshops, with complex and detailed subject matter content
- Established project management capabilities and written and oral communication skills. Developing HR and M&A knowledge
- Consulting experience providing technical solutions
- International experience (living or working abroad)
- Multi task, prioritize and problem solve in a changing and growing environment
How to write Consultant, HR Resume
Consultant, HR role is responsible for software, mainframe, training, procurement, recruiting, compensation, analysis, reporting, design, consulting.
To write great resume for consultant, hr job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Consultant, HR Resume
The section contact information is important in your consultant, hr resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Consultant, HR Resume
The section work experience is an essential part of your consultant, hr resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous consultant, hr responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular consultant, hr position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Consultant, HR resume experience can include:
- Experience in supporting process change in a global organization, idealy in professional services or consulting streghten with change management skills
- Professional communication & organization skills
- Leader and Team Effectiveness Coaching
- Ensures adherence to agreed change control process during review/validation/approval of proposed process deviations
- Demonstrate high proficiency in HR processes, policies and standard operating procedures
- Valid Driver’s License: Yes
Education on a Consultant, HR Resume
Make sure to make education a priority on your consultant, hr resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your consultant, hr experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Consultant, HR Resume
When listing skills on your consultant, hr resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical consultant, hr skills:
- Manage change effectively always mindful of technology, business processes, and systems implications
- Effectively work with site and COE teams across Asia-Pacific
- Experience conducting HR program research and managing HR projects/programs from idea to full implementation
- Effective Communication (written, verbal, presentation, public speaking)
- Demonstrated understanding of core HR management practices, processes, procedures and policies
- Experience managing mid to large scale projects with a focus on implementation and delivery
List of Typical Experience For a Consultant, HR Resume
1
Experience For HR Service Consultant Resume
- Instructional design skills desirable
- Experience in consulting and/or coaching
- 5years experience in Strategic Outsourcing and Repatriations transactions
- Training or presentation experience
- Organization Development & Effectiveness
2
Experience For HR Project Consultant Resume
- Analyse the deviation and provide assessment of the deviation validity and rationale for submission to governance process
- Deep professional experience (+3 years)
- Global Mindset: Knowledge of global complexities related to workforce planning and analytics
- World at Work training
- Analyze Client’s business process and identify potential improvements
- Create and deliver customer presentations that articulate Oracle’s value to the customer
- Native level Mandarin Chinese and fluency in English is essential
- Four years+ of Human Resources experience in areas such as such as compensation, performance reviews, talent acquisition, job descriptions, employee relations, organizational development
- Workforce Planning & Optimization
3
Experience For HR Tech Consultant Resume
- Employee Engagement & Culture
- Employee Relations (high-risk escalations)
- Explain the rationale for global process design decisions including linkages to business objectives and employee experience, technology enablement and service delivery models
- Faciliates project workshops, including preparation of workshop materials and conducts additional process review activities per region/country as required - as part of the FitCompliance phase of the project – to ensure the global process model can be deployed effectively
- Manages input from legal experts/counsel as required, to evaluate rationale for proposed deviations
- Works with other Process Analysts to ensure appropriate update of global process documentation to reflect agreed exceptions/deviations, and in accordance with document management protocols, ensures storage in appropriate documentation repository
- Review and critically analyze regional processes and determine validity of deviation or readiness to align to global process models (considering readiness, legal and other inputs)
- Experience in HR and implementation subject matter expertise role or HR process deployment projects
4
Experience For HR Total Rewards Consultant Resume
- Participate in the development of the AP/Global HR service delivery strategy and objectives
- Develop and maintain positive working relationships at all levels of the division and corresponding business units. Review, maintain, and interpret plan documents and summary plan descriptions to ensure they are consistent with plan design and rules
- Involvement in exit procedure including
- Engage site HR Leadership and foster initiatives and drive corporate and local strategies for major sites
- Partner on site initiatives for Inclusion and Diversity
- Manage vendors and navigate the corporate procurement process
5
Experience For Hris Consultant, HR Core Systems Resume
- Balance strategic initiatives and quality delivery
- Assists in the creation, delivery and adoption of sometimes complex and innovative Total Reward products and solutions in line with strategic objectives, financial budgets, legislative, regulatory and business requirements as requested by the Board, Senior HR Leadership and the business
- Assesses best practices and creates workforce-specific Total Reward solution based on business requirements and in close collaboration with representatives from the business and - where applicable and required - the HR Business Partner (HRBP) community
- Works in close collaboration with other TR & HR teams on improving the efficiency and effectiveness of the end-to-end Total Rewards processes, practices and procedures within their area of responsibility
- Seeks feedback from customers to identify opportunities for improvement
- Knowledge of UK employment law/ legislation
- Administration of contractual changes and preparation for payroll
- Involvement in exit procedure
- Knowledge of Irish employment law/ legislation
6
Experience For HR Process Consultant Resume
- Ensure data integrity within all departments and functions in SAP, which are involved in HR processes execution
- Work with both internal and external contacts to assist in process completion or escalation, such as Legal, IT, and vendors
- Main point of contact for outside consultant based on function supporting (recruiting, onboarding, compensation, learning etc.) during selection and business case phase to include but not limited to data requests, system requirements, critical elements based on business environment
- Identify, define, and execute on the HRIS project that improve HR processes, automation (especially focusing on the creation of simple tools), data collection/analysis, capabilities and efficiency, while collaborating with HR leadership and business units to understand deadlines, priority and success criteria
- Perform research to locate data for comparison and identification of best practices, incorporating findings into project design, tailoring as necessary to fit FirstGroup’s culture and executive objectives
7
Experience For Consultant, HR Financial Performance Resume
- Be an advocate for the program, and act as a resource for all issues relating to the program
- Work collaboratively with the HR team, as well internal/external resources (IT, Finance, Legal etc.), as necessary to meet project objectives and deadlines
- Participate in specific work streams as required and deliver practical activities required to maintain progress to plan
- Support communication and change management plans and activities to ensure the success of the program
- Bring new ideas, methods, and approaches to FirstGroup. Leverage own expertise to challenge the status quo and actions necessary to improve our business processes and related technology
- Experience as HR professional/client service environment with knowledge across multiple HR teams including but not limited to: onboarding, HR data management (HRIS), payroll, benefits, compensation, organization management and recruiting
- Analyze data, identify trends and recommend solutions
- Deal effectively and professionally with people; proven capabilities in establishing appropriate professional rapport, with courtesy and tact, to accurately determine others’ needs, collect necessary information, and follow-through when needed
- Provide support to our client application users which includes instruction, navigation, troubleshooting, maintenance and evaluations to determine solutions and alternatives
8
Experience For Core HR Process Consultant Resume
- Maintain the service organization's standards that are set by regional and corporate management regarding call and case handling (i.e. Adherence, Call Strategy, Case Activity, etc.)
- Hours: 9:30 - 6:00 pm AST
- Knowledge of Switzerland employment law/ legislation
- Assists in the creation, delivery, and adoption of compensation topics (with a heavy focus on sales compensation, frameworks, & plan delivery) in the Total Reward portfolio in line with strategic objectives, financial budgets, legislative, regulatory and business requirements as requested by the Board, Senior HR Leadership, and the business
- Assesses best practices and creates workforce-specific Total Reward solution based on business requirements and in close collaboration with representatives from the business and - where applicable and required - the HR Business Partner (HRBP) community, and /or COE teams
- Support training run activities including scheduling in learning management system, invitations and meeting room maintenance
- Support transition of Trustworthy Leader training into talent delivery team including requirements to achieve level three process maturity
9
Experience For Senior Consultant, HR Resume
- Ensure resources are up to date including slide decks, facilitator guides, JAM groups and Learning portal page materials
- Provide second level support for any questions thru team mailbox and internal ticketing system
- Manage survey and administer reporting for metrics reviews
- Support communications including standardized and properly branded templates
- Build first level support knowledgebase for frequently asked questions and user support
- Help with vendor management for course materials
- Identify opportunities for continuous improvement and proactively offer solutions /recommend changes to our policies, services and portfolio and knowledge base
- Support in course design review and efforts to simplify and scale to reach a larger audience
10
Experience For Consultant, HR Bus Partner Resume
- Identifying and resolving employee needs on first point of contact and referring or escalating any enquiries which are out of scope for Global Employee Contact Center
- Commitment to maintain accurate case records and protect confidential information
- Supports consulting projects with country expertise and drives relocation cases within SAP’s Global Mobility policies and agreed upon service level agreements as a case manager
- Acts as an interface between local HR, Consulting, Finance and the Shared Services Organization
- Interacts with Mobility’s Third Party vendors for constant process improvements and optimization of the individual relocations
- Data analytics including mining and analyzing data, preparing business unit metrics/dashboards, developing Senior Management review decks and facilitating discussions
List of Typical Skills For a Consultant, HR Resume
1
Skills For HR Service Consultant Resume
- Experience working in virtual teams, cross border teaming either projects or formal structures
- Previous Experience working within Agile Development Methodology
- Experience leading mid to large scale technology projects
- Big consulting firm experience
- Working experience in HR
- Experience or ability to teach and relay ideas
- Proven ability to influence others directly and indirectly
- Stakeholder management and demonstrated ability to work across teams (vitual, global)
- Adhere to and demonstrate high proficiency in agreed KPIs, SLAs, and customer service standards
2
Skills For HR Project Consultant Resume
- Experience work within transformation projects
- Knowledge in technology and a strong desire to integrate HR processes with technology
- Facilitate Trustworthy leader virtual trainings and engage leaders in a dynamic learning experience through activities and interactions
- Excellentes compétences en communication
- Work experience in similar role in HR
3
Skills For HR Tech Consultant Resume
- Work experience in similar role in HR
- Proven resilience and ability to support organizational change
- Demonstrated ability to cultivate relationships and work collaboratively and cross functionally with all levels of staff
- Strong expertise in Microsoft Office product suite
- Understanding of Global Mobility processes and policies, Visa/work permits, social security, and tax required
- Understanding of the Software Development Life Cycle, and Agile (Scrum) methodologies
- Working knowledge of Human Capital Management System (Workday, Oracle, etc)
- Reporting to the Director, HR within the Enterprise Technology Group (ETG)
4
Skills For HR Total Rewards Consultant Resume
- Understanding of local environment, labor market, compensation and own a mature perspective of ‘best place to work’ for that talent
- Cross-functional learning opportunities (Job Shadowing) in other areas of HR (e.g. Data Management, HRdirect, Sourcing)
- Contribute to the overall development of UK TSS by encouraging change and identifying areas for efficiencies aligned to EY’s global systems landscape
- Manage Testing Process that is planned and executed with a testing management suite
- Participate in regional and ADP client retention efforts, including helping to identify clients-at-risk
5
Skills For Hris Consultant, HR Core Systems Resume
- General knowledge of SAP systems or other Enterprise Resource Planning systems
- Assist in annual and off-cycle project planning
- Comprehensive knowledge of all Microsoft Office applications, including Excel, Word, Access, and Project
- Conduct root cause analysis for key issues, supported by CRM data, advising management of trends or patterns
- Tracks status of deviations and other deliverables for project reporting
- Thrive through ambiguity, and working with autonomy
- Broad understanding of the Ceridian platform (what it can and can’t do)
- On-boarding of new hires and related administration
- Recommend software enhancements or product features and identifies client training opportunities if applicable
6
Skills For HR Process Consultant Resume
- Identify with the Regional or Country teams and Project team, process deviations during the Fit Compliance sessions and subsequent follow up activities
- Create a framework for leveraging best practices. Develop, plan and execute across multiple sites and functions
- Execution of HR processes & transactions according to SLA (Service Level Agreements)
- Flexible start/end of working hours
- Free fitness centre in the office building
- Partner with associates in other business areas to define business needs and help translate those needs into system requirements using Agile methodology and principles
7
Skills For Consultant, HR Financial Performance Resume
- Explore proof of concept, new concepts/technology, best practices
- Assist in creation of Vision and Scopes
- Gather and document detailed Requirements/User Stories
- Manage Requirement/User Story backlog in coordination with IT teams
- Review & Approve design documents
- Create Test Strategy and Test Plans
- Write Test Cases and Manage Test Case Execution
- See end to end process activity and provide solutions
8
Skills For Core HR Process Consultant Resume
- Conduct analysis and studies involving disparate enterprise-wide and targeted systems, identifying both trends and concerns and presenting your findings to departmental associates and business partners
- Partner with business, IT and HR associates to support, design and enhance the technology architecture of Humana’s Human Capital systems, practices, and programs
- Design and produce custom and ad hoc reports that supports enterprise-wide HR initiatives and decisions
- Provide technology-related expertise and guidance on technical projects and initiatives
- Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces change and ambiguity, and constructively resolves barriers and constraints
- Detailed knowledge of HR Processes and supporting technology with a focus on agreed functional area
- Global mindset and the ability to work and consult in a virtual environment
- Consults with business leaders on talent, leadership, business strategy, organization development, rewards and culture
9
Skills For Senior Consultant, HR Resume
- Identifies and shares root causes of human resources issued with relevant HR Centers of Excellence to shape global HR programs and policies
- Scans and benchmarks the marketplace to identify and leverage best practices and trends to influence the business and HR agenda
- Viewed as a strategic business partner, change agent, and member of the line leadership staff
- Selects, develops, and evaluates team members to ensure the efficient operation of the organization
- Develops and drives company-wide programs and initiatives (e.g., rewards and recognition review, workforce planning, culture, and organizational change).Manages escalations and dispute resolutions through company programs and policies
- Resolve Tier 1 (simple queries) and Tier 2 (complex queries) queries and transactions related to core HR processes
- Communicate and distribute processes, policies, and other relevant documentation to employees needed to resolve the query/ issue
10
Skills For Consultant, HR Bus Partner Resume
- Assist with data correction or escalate to HR Specialist, specifically for issues that cannot be resolved through self-service
- Provide technical query resolution for ESS / MSS requests
- Escalate complex queries to appropriate owner (inside or outside of HR)
- Contributes to the design, development and implementation of reward strategy, ensuring that programs are designed to attract, retain and engage employees while aligned to the Company’s vision
- Delivers rewards consultancy expertise and support to the business regarding compensation issues, competitive benchmarking, job evaluations, career framework operation, job descriptions, promotions and transfers. Administers key functions, including salary and incentive processes, survey participation, and data analytics
- JD/PhD with 4+ years of experience in HR with an emphasis on Compensation and/or Total Reward
- Assists in the administration of benefit programs, including project management and implementation of new vendors and programs
- Manages and monitors vendor performance; develops and oversees contract performance guarantees
- Uses continuous improvement techniques to streamline processes and create savings opportunities
List of Typical Responsibilities For a Consultant, HR Resume
1
Responsibilities For HR Service Consultant Resume
- Experience in the area of recruiting
- +3 years of work experience in similar role in HR
- Project Management: Demonstrates ability to independently and successfully lead projects across global and cross-functional teams
- Advanced Knowledge of MS Office (Excel , Word, Outlook)
- Worked in a business role – preferably with exposure to HR Applications (Taleo, Fusion, PeopleSoft, E-Business Suite) but other HR software products are acceptable as well
- Au moins trois années d’expérience en traitement de la paie
- Connaissance des produits d’ADP, en RH ou de EZLaborManager, un atout·
- Capacité à collaborer et à travailler efficacement au sein d’équipes interfonctionnelles
- Au moins trois années d'expérience en traitement de la paie
2
Responsibilities For HR Tech Consultant Resume
- Communication: Executive level presence and ability to demonstrates poise and ability to present and explain findings to senior management; has organizational credibility or can quickly build role credibility
- With the Regional or Country teams and Project team, identify process deviations during the Fit Compliance sessions and subsequent follow up activities
- Organizational Sensitivity: Navigates organizational challenges with awareness and composure
- Building Work Relationships -Developing and using collaborative relationships to facilitate the accomplishment of work goals. Using appropriate interpersonal styles to establish effective relationships, interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions
- High Impact Communication -Clearly and succinctly communicating to individuals and groups in a variety of situations, in a focused and compelling way that drives others’ thoughts and actions. Presenting ideas, information and data effectively through a variety of media suited to the characteristics and needs of the audience
- Managing Work -Effectively managing one's time to ensure that work is completed efficiently. Identifying more critical and less critical activities and tasks; adjusting priorities when appropriate
- Passion for Results -Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement
3
Responsibilities For HR Total Rewards Consultant Resume
- Identify process related risks and issues for the Region
- Identify mitigation strategies for these risks and issues and escalate as required
- Support knowledge transfer to Shared Services teams
- Contract of employment and a fair salary
- Highly customer orientated
4
Responsibilities For Hris Consultant, HR Core Systems Resume
- Client Specific Projects
- PMP or ACP Certification
- Clear career path and job opportunities to progress
- Experience in a professional Total Rewards role covering all aspects of Total Rewards, specifically relating to the geographical area of responsibility
- Kenexa (Current) – Workday (Future)
- Cornerstone (for queries related to L&D)
5
Responsibilities For HR Process Consultant Resume
- ADP (only for queries related to Payroll)
- Hewitt (only for queries related to Benefits)
- Broad knowledge of all areas within particular corporate sub-function, a function within division (subject matter expert) or project environment
- Professional work experience, with at least 3-5 years consulting to internal customers to drive strategic decision making with business leaders at all levels (from the front-line to the C-suite)
- Strong business analytical skills with the ability to analyze information and present independently to multiple stakeholders based on the outcome of the analysis
6
Responsibilities For Consultant, HR Financial Performance Resume
- Willingness to engage with customers and other key stakeholders to achieve greatness leveraging SAP technology
- The ability to meet tight deadlines and drive global TR strategy within the North America region in a highly matrix environment is critical
- SAP share purchase plan
- Paid sick days and fully refunded sick leave
- Contributions to pension/life insurance
7
Responsibilities For Core HR Process Consultant Resume
- Meal vouchers, cafeteria, contribution to sport/culture/ leisure
- Serves as an expert resource to others in the department and throughout the organization, providing advice and consultation to management regarding pay decisions and compensation guideline interpretation
- Provides professional reward expertise and support to key stakeholders, such as People Partners across the US, Canada and South America, or partners on global projects
- Workshops and trainings
- Team & Collaboration
- Limited for one year
8
Responsibilities For Senior Consultant, HR Resume
- Create Project Requests
- Background in HR
- CRM Tool (TBD)
- Building relationships with other HR Global Service Delivery teams, CoEs, HRBPs, and other departments to facilitate the support for processes that the team supports. Becoming a "partner" and displaying the benefit of a combined working relationship. Working with vendors and building a relationship with them to ensure we have identified the most efficient and effective process with that vendor
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