Consultant Lead Resume Sample
Work Experience
- Provide subject matter expertise at the highest levels and establish world-class approaches to business process modeling, process re-engineering and be the configuration workstream lead on project engagements
- HCM Workday Certifications, with solid implementation experience with Workday modules
- Responsible for processing provisional credits to customers’ accounts at the request of Call Center Management; also ensures that the proper risk controls are maintained
- Demonstrate and model excellent client service and sales floor leadership standards
- Utilize client service reporting and onstage observation with Store Manager and Assistant Manager(s) to monitor service levels and remedy areas of opportunity
- Quality deliverables. Manage project financials. Assist with business development activities, including preparing proposal responses and identifying new work at the existing client. Develop partnership relationships with key client personnel
- Act as a role model to other cast members by demonstrating excellent client service and maintaining objective and professional relationships with brand partners, key stakeholders, peers, and supervisors
- Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative
- Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
- Strong communication and listening skills as well as proficient presentation skills
- The perks.Sephora offers medical benefits, competitive 401k, gift matching, and a 'perks' program that includes various discounts at participating companies (hotels, rental cars, telecommunication, gyms, etc)
- The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 prestige brands such as Louis Vuitton, Celine, Moet Chandon, Marc Jacobs, Dior, and many more
- Create a positive work environment and be an effective role model by championing CIBC’s mission, vision and values
- Reliable Consulting: Knowledge of approaches, tools, techniques and roles and responsibilities in providing technical or business guidance to clients within and outside own area. Explains the requirements, deliverables, costs and criticalities of the assignment and recommends solutions
- Process Management: Ability to understand, monitor, update, or enhance existing business or work process. Can explain a specific process - its steps, decisions, measurements, dependencies, and hand-offs
- Managing Multiple Priorities: Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Capability to perform at least 2-3 concurrent activities without reducing productivity
- Meeting Management: Ability to effectively prepare, conduct, control, participate in, and follow up on business meetings. Verifies that participants are clear on their respective roles and responsibilities and that meeting minutes/actions/issues are documented and tracked
- Project Administration: Ability to create, monitor and maintain project plans adhering to relevant project management standards and reporting requirements using project management software. Monitors progress and generates project variance analysis reports
- Experience with either Six Sigma or PMP considered an asset
- Management/supervisory experience in the retail/client service industry
- Comfortable in engaging clients, and applying products to the client while providing consultations
- In depth knowledge of business systems analysis and modeling including workflow analysis
- In depth knowledge in implementing business system solutions with regard to application architectures, development tools and application engineering methods/practices
- Knowledge of SQL Server or MySql
Education
Professional Skills
- Willing to learn new techniques, tools and approaches and in turn train others on these skills
- Experience in PBM analytics, preferably workers compensation-based
- Experience in ERP implementations
- Experience with Human Capital Platforms (HCM)
- Experience with Airline Maintenance and Compliance tools like Maintenix or Ramco
- Proactively leads assigned project by creating project timeline, identifying key milestones and additional resources needed to successfully complete the work
- Produce monthly reporting dashboards and initiate action towards future enhancements
How to write Consultant Lead Resume
Consultant Lead role is responsible for health, programming, reporting, training, retail, sas, excel, education, analysis, accountability.
To write great resume for consultant lead job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Consultant Lead Resume
The section contact information is important in your consultant lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Consultant Lead Resume
The section work experience is an essential part of your consultant lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous consultant lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular consultant lead position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Consultant Lead resume experience can include:
- Five or more years of relevant experience working in a data warehouse environment, with large data sets from multiple data sources Strong SQL and SAS programming skills
- Participate in IT projects to provide subject matter expertise, requirements about Aetna's healthcare data
- Provide input into the development and maintenance of activity management tool designed to track and support master data management activities
- Provide support and documentation for related data, tools and applications
- Assists with various process improvement initiatives to help achieve the team goals
- Digital Employee Enablement (cloud, mobile, social)
Education on a Consultant Lead Resume
Make sure to make education a priority on your consultant lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your consultant lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Consultant Lead Resume
When listing skills on your consultant lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical consultant lead skills:
- Provide project management support, project planning, oversight and communication for Finance sponsored projects
- Motivated and is willing to understand and probe into technical details and data irregularities
- Finance/ERP knowledge using platforms like Great Plains, MS Dynamics 365 or SAP
- Omni-Channel/Call Center knowledge using platforms like Genesys or Avaya Breeze
- Handle and apply cosmetics products to clients, including fragrance
- Knowledge of NoSql (preferably managed database on cloud)
List of Typical Skills For a Consultant Lead Resume
Skills For Informatics Consultant / Lead Resume
- Supply Chain/Field Service Management software platform knowledge
- Digital Enablement (EDI, mobile, social)
- Lift and carry up to 50 pounds and bend/stretch to stock shelves
- Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook