Contract Services Manager Resume Sample
Cameron Hyatt
713 Gaston Trafficway,
Dallas,
TX
+1 (555) 236 0774
Work Experience
Contract Services Manager
08/2015
-
PRESENT
Phoenix, AZ
- Communicates discrepancies with Sales department to properly resolve any/all issues at point of sale
- Answers questions from Sales team and Sales Management regarding contract technical issues
- Liaison with Contract Processor/Client Relations Management Team/Sales
- Assuring all worksheets/contracts submitted are accurate and adheres to policies and procedures
- Conducts final review and takes direct responsibility for the accuracy of contract files/documents prior to the rescission period to assure compliance before going to Contract Administration for closing
- Coordinates receipt of complete documentation with the Client Relations Manager
- Manages pended contracts
- Assures scanning procedures are adhered to at all times
Audit & Analytics Manager, Contract Services
12/2009
-
05/2015
Dallas, TX
- Liaison between DDC Management and Contracts team to minimize errors with scanning
- Supervises all daily tasks of department
- Ensures the entire process for closing file is followed consistently
- Evaluating and advising on contractual risk in bid opportunities across a number of business units as well as procurement contracts
- Attending at contractual negotiations with clients, advisers, partners, suppliers and sub-contractors as necessary
- Drafting of sub-contracts, supplier agreements and client agreements, updating and amending standard sub-contract and contract conditions
- Researching and advising as necessary on legislation and contractual queries
- Advising on contractual disputes with clients and sub-contractors
Assistant Financial Services Contract Manager
01/2007
-
06/2009
Houston, TX
- Ensuring all activities comply with governance policy and internal procedures
- Liaising with different sections of the business development teams including commercial and project managers to ensure the legal issues are understood and taken on board in preparation of tender returns
- The creation of and modifications to existing templates, multifaceted contract agreements and amendments, supporting documents, statements of work, and various order documents
- Reviewing, validating, drafting and negotiating contractual documents to come to an agreed commercial position, while driving to maintain the lowest risk profile for BlackBerry
- Act as the primary contact and manage communications of the contract status with functional groups, third parties and Legal to ensure all contractual matters are addressed on time and obtain approvals for deviations to non-standard contract terms as needed, and in alignment with internal policies
- Update BlackBerry internal systems as required
- Assure compliance with all Client's quality programs, GXP’s and guidelines from regulatory agencies
- One to three years’ experience in maintenance / operations of facilities or utilities with applicable skilled trade requirements
- Be the recognised leader of the contract, successfully delivering the Client’s objectives and internal performance and commercial targets
Education
Strayer University - Baymeadows Campus
2002 - 2007
Bachelor's Degree in Business
Professional Skills
- Strong people skills - negotiation, listening, with the ability to work effectively with all levels of the organization
- Excellent English oral and written communication skills with the ability to speak and write at executive and business levels
- Able to demonstrate experience of building effective networks both internally and external to the organisation
- Experience in negotiating, developing and tracking KPI’s
- Extensive contract/framework management experience in the Local Authority/Transport Market, including expanding scope and services provided
- Demonstrated ability in using PC’s and Microsoft Office Suite
- Good understanding of contract language, contract review, management and negotiation including the following
How to write Contract Services Manager Resume
Contract Services Manager role is responsible for negotiation, leadership, software, finance, training, procurement, auditing, security, reporting, design.
To write great resume for contract services manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Contract Services Manager Resume
The section contact information is important in your contract services manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Contract Services Manager Resume
The section work experience is an essential part of your contract services manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous contract services manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular contract services manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Contract Services Manager resume experience can include:
- Experience in the rail aftermarket field/maintenance/overhaul or a comparable industrial environment
- Ensure compliance with the contract terms and conditions and undertakings as well as Atkins’ commercial governance
- Co-ordinate the Atkins resources, both local core teams and virtual teams, to deliver the Client’s objectives and internal performance and targets
- Undertake the role of manager for the operation of the local Atkins’ contract office
- Oversee the Project Support Office and Finance functions that deliver into the contract’s operation
- Regular liaison with the Atkins’ Global Design Centre in India as part of the wider contract delivery team
Education on a Contract Services Manager Resume
Make sure to make education a priority on your contract services manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your contract services manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Contract Services Manager Resume
When listing skills on your contract services manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical contract services manager skills:
- Effective facilitator directing teams toward rapid resolution of complex issues
- Supports PE on account planning
- Support the preparation of bids and promoting Atkins’ capabilities in the Local Authority Market
- Motivate others in going the “extra mile” to deliver
- Communicate at the client, senior leadership and business owners levels
- The ability to manage Projects and Programs
List of Typical Experience For a Contract Services Manager Resume
1
Experience For Audit & Analytics Manager, Contract Services Resume
- Creativity and innovation - Creates new and imaginative approaches to work-related issues. Identifies fresh approaches and shows a willingness to question traditional assumptions
- Persuasiveness – Highly developed negotiation skills to ensure high level communication and maximise commercial return. Engages people, Influences, convinces or impresses others in a way that results in acceptance, agreement or behaviour change
- Personal skills – A highly motivated and creative thinker who shows enthusiasm and career commitment
- Reporting to Contract Services Manager
- Develop, maintain and provide reporting to drive the continuous improvement of the contract management process
2
Experience For Contract Manager Local Authority Professional Services Framework Resume
- Commercial awareness – Strong commercial awareness and undertaking and applying commercial and financial principles. Views issues not only in terms of strict legal risk but also in terms of costs, profits, markets and added value and provides solutions as part of continuous improvement role
- Time and workload management – The ability to manage multiple concurrent projects, often with narrow response windows
- Negotiate and execute renewal contracts in partnership with sales and legal to meet customer goals - Identify, manage and report risks as early in the process
- Primarily manage and contribute to Customer Relationship Management, Annual Recurring Revenue Operations, Product Licensing, and Customer Information System support
- Advanced proficiency with Microsoft Office (Excel, Access, Word and PowerPoint)
- No line report
List of Typical Skills For a Contract Services Manager Resume
1
Skills For Audit & Analytics Manager, Contract Services Resume
- Demonstrable experience of successfully operating within a target driven environment. Someone who consistently achieves and often over-delivers their targets
- Ensure compliance to the terms and conditions of the client contract e.g deliverables, billing, performance reporting etc
- Leads and manages contract performance processes using standard worldwide processes and tools
- Able to fulfill the required Work Type, Location and Hours requirements
- Relevant experience in the negotiating and drafting of agreements for the purchase of goods and services in the Software/IT/Telecommunications market
- Support a portfolio of contracts to achieve organizational target and goals
2
Skills For Contract Manager Local Authority Professional Services Framework Resume
- Senior advisor to individual account contract commercial manager
- Is responsible to drive continuous improvement and developing, improving, enhancing and executing contract management processes using standard worldwide processes and tools
- Drive contract governance in individual and cluster of accounts supported
- Chartered Engineer / Transport Planner, MICE, MCIHT or equivalent
- Able to demonstrate experience of developing strong and sustainable relationships with Clients, understanding their requirements and aspirations, and working effectively with them to achieve their objectives
3
Skills For Assistant Financial Services Contract Manager Resume
- A resourceful, articulate and clear communicator who has the ability to influence others through the use of sound judgement and good sense – a natural team player
- Highly developed interpersonal and leadership skills with proven ability to build and motivate teams
- A disciplined thinker and analytical, numerate, problem solver who has strategic judgement and the capacity to think complex issues through and develop effective solutions in a timely fashion
- Leads Contract Management Activities at the individual Client Contact Level to achieve contract performance targets
- Ensure Compliance with IBM Business Controls Policies
- Manages Risk to the contract’s business objectives
4
Skills For Contract Manager Field Services Resume
- Interfaces with both internal and external stakeholders
- Project Advisory Support to Project Executives / Leaders
- Has in-depth knowledge of the Client Business Environment and maintains a direct client relationship
- A natural competitor, highly motivated and ambitious for the success of the team
- Sound professional and commercial judgement and ability to make robust decisions
- Enters contract information into departmental systems and databases
5
Skills For Contract Commercial Manager Shared Services Resume
- Performs contract set-up and maintenance. Includes and assigning customers to appropriate contract groupings and class of trade (membership and affiliations), coordinating and managing contract term reviews
- Uses relevant contract terms, conditions and other regulations, policies, etc. as well as appropriate systems and tools to evaluate, calculate, validate and process customer payments
- Prepares payment packets as per the terms of each assigned contract. Ensures packets are routed through to all appropriate partners/stakeholders for review and approval
- Works with Customer Finance and other partners/stakeholders to track customer payments and ensure accurate and timely payments are made to customer accounts. Helping ensure penalties are avoided
- Completes Internal Control Over Financial Reporting (ICFR) tracking and reporting, as per business and legal requirements and departmental policies & procedures
- Prepares, obtains approval for and ultimately publishes departmental scorecard reports, customer business review reports, various compliance and other ad hoc reports
- Interacts with contract customers to share and request information related to contract terms, contract data files, etc
- Helps successfully resolve issues related to contract membership, affiliation and/or customer payments
- Reviews work prepared by less experienced team members and coaches them accordingly, explaining SOPs and other requirements and ensuring their work is accurate and in accordance/compliance with varying requirements
6
Skills For Services Contract Manager Resume
- Manage staff responsible for Contract Services Administration and Invoice Processing / Goods Receipt. Meet with team on a regular basis to review progress, discuss problems and consider necessary changes. Exercise remedies, as appropriate, where a contractor’s performance is deficient and resolve disputes in a timely manner
- Prior work experience in a contract management role
- Develop and execute negotiation strategies that minimize potential losses and benefit the company’s performance
- Develop , Maintain & Optimize the business reports to track relevant business KPI’s (monthly revenue, monthly cost, Penetration, Attach both for terminals and infra)
- Serves as the point-of-contact for SPCM Contract Operations’ compliance and auditing. Includes all compliance-related initiatives and representing Contract Operations’ and customer compliance and audit activities to internal and external partners and stakeholders
- Strong presentation skills and experience presenting to senior management
- Leading competitive bids and utilizing advanced negotiation skills to secure market best contract terms and conditions and overall financial value
- Utilizing exemplary presentation skills to gain necessary approvals to advance each contracting initiative
- Effectively communicating successes, opportunities and challenges to Vizient leadership and to member health systems, or key stakeholders
7
Skills For Contract Manager, Information Services Resume
- Demonstrated experience in healthcare contract negotiations and knowledge of contract terms and conditions
- Preparing, delivering, and presenting progress reports to key stakeholders
- Ensuring adherence to legal requirements
- Conducting business reviews with Vendors and Members
- Monitors operations and results in accordance with Contract Operations’ performance metrics. Provides and maintains scorecards and scorecard reporting
8
Skills For Manager Contract Services Resume
- Desire to work in a high profile consulting position
- Oversees contracted airline operations
- Supervises Contract Service Managers to ensure safety and efficiency of station operations according to Company policies, procedures, and governmental rules and regulations; executing service standards and policies as determined by customer airline
- Developing strong relationships with internal and external stakeholders, while maintaining strong business relationships with Suppliers across all product or service lines
- Significant interaction with and leadership of executive-level initiatives
- Support the review of contract terms and conditions for any new business opportunities and contract re-tenders, identifying key commercial risks and preparing legal summaries as part of tender sign-off process
- Providing persuasive arguments in meetings to explain and support your written legal summary
9
Skills For Senior Manager, Contract Services Resume
- Preparation of contract precise/guides and presentations to improve contract awareness and enable operations teams to understand and effectively manage key commercial and contractual risks
- Understand the contracts, ensuring that the teams properly identify and price variations (capital works and services) and create clear persuasive arguments based on cause and effect to achieve proper payment
- Writing/reading skills – Strong writing skills with ability to express ideas clearly and unambiguously and to interpret complex written documents
- Experience working with large data sets to provide analysis, forecasting and ad hoc information
- Experience in a customer sales support or support planning role
10
Skills For Assistant Manager Contract Services Resume
- Working knowledge of ERP Install Base and Contracts for Services environments
- Supporting supplier negotiations
- Maintain and report an accurate rolling 90 day forecast of renewals
- Oversee hardware and software product licensing and third party royalty entitlement
- Promote compliance with commercial policy & procedures
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