Coordinator Billing Resume Sample
Davonte Runte
9608 Schmeler Turnpike,
New York,
NY
+1 (555) 137 4640
Work Experience
Billing & Finance Coordinator Unit Lead
12/2016
-
PRESENT
Philadelphia, PA
- Billing & Payroll
- Assist with company’s credit card programs and policies
- Basic Accounting skills required (such as understanding credits/debits concepts, AR adjustments, accruals, revenue recognition)
- Proficient with MS Office : MS Excel, Word, PowerPoint, Visio, SharePoint (Excel VBA desirable)
- Database maintenance and/or reporting experience (KPIs, Dashboards, Profitability reports, etc.)
- Commitment to client service and delivery across an extended organization
- Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems
- Strong oral, written and team communication skills
SSI Billing Systems Coordinator
06/2011
-
06/2016
Boston, MA
- Performs financial reviews on patient accounts such as charge auditing, billing reviews, estimate, and estimate audits and other financial transaction validation. Evaluates financial transactions with an independent perspective to ensure accurate outcomes
- Acts as a liaison between the Revenue Cycle and the patient with an objective point of view ensuring the most appropriate resolution for the patient. Identify trends and opportunities for operational changes to reduce unnecessary concerns
- Display behavior which exemplifies the Core Values
- Gives guidance and direction to billing/clerical staff regarding billing and office/clerical functions
- The Financial Lead Managed Care Coordinator (Lead FMCC) is responsible for working with divisional practice managers, new patient coordinators and front desk check in staff in the BWH Department of OBGYN in order to maximize collection of patient service revenue
- The Lead FMCC works closely with the BWPO Billing office and manages patient billing inquiries related to billed patient services in the Department of OBGYN
- The Lead FMCC run and analyze copay collection reports, outstanding balance reports and have an intimate knowledge of Microsoft Office Suite
- Extensive knowledge of 3rd party payer insurance benefits and eligibility
- Experience in a health care setting
Junior Billing Operations Coordinator
09/2006
-
04/2011
Chicago, IL
- Excellent attention to detail and accuracy when executing tasks
- Proficient in Excel/Google Sheets
- Responsible for handling all patients’ billing problems and inquiries, and working with and triaging to the Partners’ Patient Accounts, BWPO physician billing offices, Satellites and Brigham Surgical Billing Service to resolve problems. Also responsible for working with BWPO OB/GYN Billing Analysts and Billing Vendor in the resolution of unpaid claims
- Manages escalated calls from Customer Service or internal departments while adhering to HIPAA regulations by verifying pertinent information to determine caller authorization level receiving information on account. Obtains all pertinent details of the concern and communicates resolution timeframes to the caller
- Manages escalated correspondence via email or mail from Customer Service or internal departments by accurately documenting the receipt and communicating the receipt and resolution timeframe to the sender. Adhere to HIPAA regulations by verifying pertinent information to determine sender’s authorization level receiving information on account
- Communicates in a professional and courteous manner with customers while maintaining call productivity standards as determined by the department. Exudes a high level of patience, understanding and compassion in all communications with customers
- Documents all concerns in internal Resolution Database and HOST system ensuring proper holds are placed on accounts to cease collections. Responsible for maintaining documentation in applicable systems throughout the resolution process and ensures supporting resolution documentation (i.e. hard copy letters, emails, etc) are filed according to department standards
- Coordinates research with internal and external departments to ensure resolution (i.e. Risk Management, clinical representatives, Care Management, PA/PFS and Revenue Integrity). Communicates with departments in a professional and courteous manner ensuring accurate details and information are provided to the department. Responsible for completing Risk Master Event Reports
Education
University of Phoenix - Oregon Campus
2001 - 2005
Bachelor's Degree in Healthcare
Professional Skills
- Strong verbal and written communication skills with internal and external stakeholders
- Data processing skills including computerized appointment scheduling, word processing, and spread sheet
- Researches account inquiries, such as billing, delivery dates and contract adjustments, utilizing exceptional problem solving skills
- Microsoft Office Skills, including computerized appointment scheduling (Outlook or other system)
- Experience working experience in a medical clinic
- Good decision making skills in a fast paced environment
- Extensive and excellent customer service experience
How to write Coordinator Billing Resume
Coordinator Billing role is responsible for word, processing, credit, training, database, accounting, payroll, oncology, reporting, research.
To write great resume for coordinator billing job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Coordinator Billing Resume
The section contact information is important in your coordinator billing resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Coordinator Billing Resume
The section work experience is an essential part of your coordinator billing resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous coordinator billing responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular coordinator billing position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Coordinator Billing resume experience can include:
- Processes manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed
- Working experience in a health care/Medical Clinic Setting or Administrative setting
- Working experience in a healthcare/Medical Clinic Setting or Administrative setting
- Working experience in a medical clinic, including working with CPT & ICD10 codes
- Working experience in a medical clinic, including working with CPT & ICD10 codes
- Working experience in a medical clinic, including working with CPT & ICD10 codes
Education on a Coordinator Billing Resume
Make sure to make education a priority on your coordinator billing resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your coordinator billing experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Coordinator Billing Resume
When listing skills on your coordinator billing resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical coordinator billing skills:
- Data processing skills, preferably computerized appointment scheduling, word processing, and spreadsheet
- Data processing skills, preferably computerized appointment scheduling, word processing, and spread sheet
- Handling any rejected claims due to prior authorization or correct any issues so the approval can be completed
- Contacting patients for valid method of payment
- Working experience in a healthcare setting or medical clinic setting
- Working experience in a healthcare setting or medical clinic setting
List of Typical Experience For a Coordinator Billing Resume
1
Experience For SSI Billing Systems Coordinator Resume
- Experience in a health care setting
- Ensure customer-billing records for 3rd party maintenance and VARs are accurate. Adds and cancels contracts according to VARs instructions
- Creates new customer account records
- Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies
- Posts payments as appropriate into the billing system to clear open obligations, or prepares remittance advices to accompany payments sent to the lock box or corporate office
- Establish and maintain new clients and assignments and process invoices in the (CMS) system
- Establish and maintain client and assignment records
- Input invoices and help monitor collections
- Input all data relating to client invoicing, analyze time descriptions, maintain billing files, help monitor client collections, and follow up on past due invoices
2
Experience For Billing Scheduling Coordinator Resume
- Handle the data entry of client and assignment information into the financial management system
- Review write-offs, reverse application of payments, and make appropriate entries
- Work on complex financial system daily
- Respond to partner/client inquires and special projects
- Manages VAR accounts. Adds and cancels contracts according to VARs instructions. Creates licensing files, sends to the end user, and resolves billing inquiries working one on one with the VAR
- Prepares statistical and budgetary reports. Reviews physicians’ charges against hospital account index
- Responsible for identifying and collecting payments for non-covered patient service revenue which includes but is not limited to past due balances, non-covered services; deductibles and coinsurance. Also, responsible for correct and accurate posting in the billing system of collected patient service revenue
3
Experience For Projects Billing & Credit Coordinator Resume
- Willingness to learn from others and to share one’s own knowledge with others
- Flexibility to assume new responsibilities and to cover others’ responsibilities when needed
- Strong knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision and 10th Revision (ICD-9 and ICD-10) coding related to oncology for oncology clinic positions
- Working experience in a healthcare/medical clinic setting or administrative setting
- Thorough knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision (ICD-9) coding experience related to a similar type of clinic (i.e. family practice, specialty area of clinic)
- Strong knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision (ICD) -9 and ICD-10 coding
- Oncology experience for the Oncology clinic positions
- Experience with Current Procedural Terminology (CPT)
4
Experience For Billing Assignment Coordinator Resume
- Working experience in a medical clinic, including working with Current Procedural Terminology (CPT) and International Classification of Diseases, 9th/10th Revision (ICD-9/10) codes
- Working experience in a medical clinic, including working with Current Procedural Terminology (CPT) & International Classification of Diseases, Tenth Revision (ICD10) codes
- Working experience in a medical clinic, including working with CPT & ICD10 codes in a speciality clinic
- Working experience in a medical clinic, including working with Current Procedural Terminology (CPT) and International Classification of Diseases, 10th Revision (ICD-10) coding
5
Experience For Billing & AP Coordinator Resume
- Working experience in a health care/medical clinic setting or administrative setting
- Working experience in a health care/Medical Clinic Setting or Administrative setting
- Working experience in a medical clinic, office setting or administrative setting
- Dermatoogy clinic experience
- Pediatric clinic experience
6
Experience For Bwpo Lead Billing Managed Care Coordinator Resume
- Medical clinic experience
- Manage multiple priorities in a deadline-driven, fast paced environment
- Demonstrated ability to interact with multidisciplinary
- Computerized appointment scheduling
- Epic or other EMR
7
Experience For Billing & Finance Coordinator Unit Lead Resume
- Organized, disciplined, self-directed approach to work tasks
- Microsoft Office Suite technical proficiency
- Interact across multiple organizational levels
- Strong communication, both oral and written is essential in communicating with others located throughout a wide geographic area where the primary mode of communication is conference calls and email
- Coordinate scheduling of office and hospital services for patients including scheduling appointments with external providers or ancillary departments to ensure coordinated care for patients
- Front End Unbillables or Exception Management knowledge and experience
8
Experience For CDI Billing Operations Engineer Coordinator Resume
- Two (2) years’ experience in a relevant role
- Coordinate billing of hospital services and office charges
- Responsible for ensuring patients have signed self pay waivers and contracts when appropriate, understand the refund process, the BWH/PO billing model. Also, responsible for ensuring signed documents are scanned into the electronic filing system (RMS). Responsible for explaining fee structures to patients for various treatment options and all other special programs
- Responsible for handling all patients’ billing problems and inquiries, and working with and triaging to the Partners’ Patient Accounts, BWPO physician billing offices, Satellites and Brigham Surgical Billing Service to resolve problems. Also, responsible for working with BWPO OB/GYN Billing Analysts and Billing Vendor in the resolution of unpaid claims
List of Typical Skills For a Coordinator Billing Resume
1
Skills For SSI Billing Systems Coordinator Resume
- Data processing skills, word processing, and spread sheet
- Strong knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision (ICD-9 and ICD-10) coding and
- Working experience in a medical clinic
- Experience with International Classification of Diseases, 9th/10th Revision (ICD-9/10) coding
- Medicare Billing Experience
- At five years of client billing experience in a professional services firm
- Ensure verbal/hard copy authorizations for all insurance companies that require the authorization prior to shipment and claim payment are obtained
2
Skills For Billing Scheduling Coordinator Resume
- Obtain and manage referrals and prior authorizations
- Strong knowledge of Current Procedural Terminology (CPT) and The International Classification of Diseases, Ninth Revision (ICD-9) and ICD-10 coding
- Working experience in a healthcare or medical clinic
- Strong knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision and 10th Revision (ICD-9 and ICD-10) coding
- Working experience in a oncology clinic for oncology clinic positions
- Front office experience in dermatology or other medical clinic
- A strong knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision (ICD-9) and ICD-10 coding
3
Skills For Projects Billing & Credit Coordinator Resume
- Working experience in a healthcare / medical clinic setting or administrative setting
- Working experience in a medical clinic
- Reviewing and processing all billing exceptions in our 3rd party payment providers system
- Contacting Home Health Agencies and nurses regarding non-covered products
- Calling insurance companies to ensure that the supplies ordered are approved and an authorization or referral is given
- Reviewing insurance network and RX status
- Reading Medicare clinical notes for product lines (catheters, insulin pipe supplies, diabetic care, etc under Medicare)
- Working in live orders
- Qualifying notes against insurance policies
4
Skills For Billing Assignment Coordinator Resume
- Sending addendum to doctor’s office if the notes are not correct
- Sending orders to the correct department to get processed
- Processing miscellaneous bills in SAP
- Working with Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision (ICD-10) codes
- Working knowledge of CPT & ICD10 codes
5
Skills For Billing & AP Coordinator Resume
- Willing to take on additional responsibility as assigned
- Seeking Grade 5 applicants or above
- Coordinate scheduling and billing of specialty clinic services, including infusion
- Process, reconcile, compile supporting documents, and distribute billing reports in accordance with the business contracts
- Upon receiving completed written orders, determine that the patient’s medical condition render the need for the supplies being ordered as assigned
6
Skills For Bwpo Lead Billing Managed Care Coordinator Resume
- Support employee setup process including Temp Help to SAP transfers, W4s, and W2s. Coordinate with Payroll department on direct deposit and garnishment issues
- Support accounts receivable issues that are due to billing errors or descrepancies
- Other reporting/requests, as needed
- Part of the order processing team
- Follow all insurance guidelines when checking orders as assigned
- Follow up on all outstanding written orders over 30 days as assigned
- Review clinic coding and charges
- Maintain records for auditing purposes
7
Skills For Billing & Finance Coordinator Unit Lead Resume
- Learn, interpret, and apply Division’s billing procedures
- Comply with all scheduling timelines
- Research any billing discrepancies and follow up with appropriate personnel to make any necessary correction
- Proactively encourage billing for "out of scope" work
- Responds to and resolves customer billing questions through research, interdepartmental communications, and analysis
8
Skills For CDI Billing Operations Engineer Coordinator Resume
- Provide support to sites, as needed
- Pleasant, but active, office environment
- Comply with laws and regulations as they pertain to services provided by the Company. This includes supporting and demonstrating compliance with the Company’s Compliance and HIPAA Plans
- Identify, support and demonstrate the Company’s culture and values to ensure quality service to both internal and external company customers
- Efficiently code all orders with an ICD-9 code as assigned
9
Skills For Digital Billing & Order Coordinator Resume
- Complete the doctor information screen with the physician name, address, and phone and fax numbers, Medicare UPIN number and NPI number as assigned
- Obtain a verbal confirmation from the physician that the supplies ordered are medically necessary
- Obtain extra documentation when applicable as assigned
- Complete and mail written order to physician and follow up to ensure the order has been completed as assigned
- Enter all completed written orders or patient authorizations on the day received and thoroughly work all returned or bad mail as assigned
- Call patients to follow up with them until the patient authorization is received as assigned
10
Skills For Billing Claims Coordinator Resume
- Review and complete the processes for the hold edit report as assigned
- Could assist with medical documentation or other make some out bound calls to get clarity on orders or notes
- Answer phones and otherwise respond to patient inquiries and requests and direct them appropriately
- Communicate with our carrier partners and 3rd party payment provider
- Experience working in a medical clinic, including working with Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision (ICD-9) codes
- Thorough knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision (ICD-9) and ICD-10 coding
- Working experience in a medical clinic, including working with Current Procedural Terminology (CPT) and The International Classification of Diseases, Ninth Revision (ICD-9/10) codes
- Thorough knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision (ICD-9) and 10th Revision (ICD-10) coding
- Thorough knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, (ICD-9, 10) coding
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