Corporate Receptionist Resume Sample
Dorian Feeney
9146 Myrtice Drive,
New York,
NY
+1 (555) 164 9211
Work Experience
Corporate Receptionist
05/2017
-
PRESENT
Philadelphia, PA
- Greeting visitors, and handling inquiries from the public
- Filing, scanning, faxing, as well as typing specific documentation
- Responsible for coordinating incoming and outgoing mail
- Prepare general correspondences as needed
- Resolves customer inquiries, identifying and referring questions and complaints as needed
- Visitor Badge Management
- Keeps postage and mailing supplies stocked, oversee special mailings as directed
- Assists Activities Committee with company events
- Assists with other IT projects as needed
Front of House Corporate Receptionist
04/2012
-
01/2017
Los Angeles, CA
- Greet and announce all visitors to the Corporate Office
- Prompt and professional answering of all switchboard calls in a clear and articulate manner
- Process daily mail and prepare FEDEX packages
- Perform administrative tasks for Corporate HR department
- Professional and polite phone manner
- Experience working with systems (e.g. MS Office) Meeting room booking/Events
- Motivated, committed and flexible
- Events and hospitality experience
- Receptionist experience
Junior Corporate Receptionist
02/2005
-
11/2011
New York, NY
- Proficiency in using a variety of computer applications, especially Outlook, Microsoft Word, Excel, and PowerPoint
- Greets visitors, determines nature of business of the visit, answers visitors questions, monitors visitors’ access, announces visitors/directs them to the appropriate person or department ensuring security and tactfulness
- Experience in an administrative role in a professional office setting, preferably as a receptionist for a large company
- Excellent verbal, written and interpersonal communication skills with the ability to maintain strict confidentiality and interact with all levels of individuals including executives and high-profile guests
- Strong PC skills, including proficiency with word processing and spreadsheets via Microsoft Office products as well as the ability to learn and use custom applications and systems
- Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment
- Responsible for answering and routing calls
Education
University of Phoenix - Fairfield County Campus
1999 - 2004
School's Degree in Management
Professional Skills
- Sufficient formal or informal education to assure the ability to read and write English and to compute accurate business math at a level required for successful job performance
- Strong ability to prioritise coupled with excellent time management skills
- Excellent communications skills, good interpersonal skills
- Excellent telephone skills and interpersonal communication skills
- Highly organized, with excellent time management skills, communication skills, and attention to detail
- Good attention to detail and strong skills in prioritising and multi-tasking
- High level of communication skill and strong relationship building skills both internally/externally
How to write Corporate Receptionist Resume
Corporate Receptionist role is responsible for interpersonal, microsoft, telephone, customer, outlook, basic, organizational, switchboard, excel, communications.
To write great resume for corporate receptionist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Corporate Receptionist Resume
The section contact information is important in your corporate receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Corporate Receptionist Resume
The section work experience is an essential part of your corporate receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous corporate receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular corporate receptionist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Corporate Receptionist resume experience can include:
- Good Interpersonal skills, demonstrating a professional, helpful and friendly attitude
- Excellent telephone skills reflecting a positive, professional and customer focused attitude
- Team playerExcellent communication skills
- Intermediate knowledge of Microsoft Office Excellent communication skills
- Strong attention to detail and adept in prioritising and multi-tasking
- Demonstrated experience providing administration support in a similar capacity
Education on a Corporate Receptionist Resume
Make sure to make education a priority on your corporate receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your corporate receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Corporate Receptionist Resume
When listing skills on your corporate receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical corporate receptionist skills:
- Good typing skills and excellent phone etiquette
- Professional business writing skills and general office practice skills are required
- Strong organizational skills and ability to establish priorities
- Demonstrated excellent organizational and time-management skills
- Strong attention to detail and problem solving skills, possessing a sales aptitude and interested in preventing errors and solving problems
- Proven organizational, multi tasking and time management skills
List of Typical Experience For a Corporate Receptionist Resume
1
Experience For SIA Corporate Receptionist Resume
- Scheduling, prioritization, coordination, and planning
- Experience working in a corporate business environment
- Experience managing a multi-line telephone system
- Experience with arranging travel for others
- Experience managing customer visits
- Excellent presentation and phone manner
- Experience in 5 Customer service and Environment (Essential)
- Serving visitors by greeting, welcoming, directing and announcing them appropriately
- Setting up and recording of seminars and talks / Transferring data via annotag to create links to upload for internal/ external viewing
2
Experience For Front of House Corporate Receptionist Resume
- Answering the telephone in a friendly and efficient manner, and taking messages as appropriate
- Issuing access passes when requests are emailed, completing all necessary paperwork
- Dealing with tenant requests either face to face, via e-mail or over the telephone in relation to concierge bookings such as dry cleaning, shoe repairs etc
- Liaising with Building Management around Facilities Requirements
- Assisting with staff training and certification reservations
- Signing in visitors according to security procedures and processes
- Ordering stationary, catering and other supplies
- Assisting all customers and occupiers with their queries in a knowledgeable, professional and charming manner
- Signing in all visitors in accordance to security procedures and processes, offering directions and assistance where relevant
3
Experience For Professional Corporate Receptionist Resume
- Updating the guest list throughout the day
- Logging all maintenance calls onto the facilities helpdesk
- Providing administrative support to client
- Distributing post accordingly to the relevant floors reception
- Managing Company Cars and other Transport Service Accounts
- Processing Senior Management Expense Reports, Cash Receipts and Credit Card Receipts
- Utilizing PC and appropriate software to assist HR/Finance Administrative Assistant and other personnel as time permits
- Understanding business and operational needs
4
Experience For HQ Corporate Receptionist Resume
- Looking to start/continue their long-term career in the software industry
- Handling all calls professionally
- Outgoing and “can do” personality with a flexible approach
- During quiet periods, to seek administration work from the Front Of House Manager
- Outgoing and “can do” personality
5
Experience For SIA Licensed Corporate Receptionist Resume
- Working knowledge of MS Outlook, Word, and Excel
- Keeping the reception area presentable and tidy
- Booking client taxis/cars
- Maintaining the integrity of all financial information held
- Updating information boards on floors with printout or notices supplied by the communications team
- Greeting visitors and notify employees by landline, mobile and/or email when they have arrived
6
Experience For Junior Corporate Receptionist Resume
- Operating the ARC Console in Cisco IP telephone environment
- Maintaining the general information email inbox, forward emails to the relevant employees/divisions
- Provide primary receptionist coverage as needed, including but not limited to, answering multi-line phones, scheduling meeting room and greeting visitors
- Maintain security by following procedures; monitoring logbook; issuing and tracking guest and contractor access cards
- Assist with meeting set ups, ordering food, processing nametags
7
Experience For Corporate Receptionist Lobby Resume
- Assist with batch mail and other mass mailings, including label and envelope preparation, stuffing and sealing
- Receive guests of Danisco USA Inc. by promptly greeting all clients/visitors, offering assistance, contacting various staff to further assist visitors/vendors
- Order floral arrangements over the phone as directed and maintaining a log of orders for billing reconciling
- Assist in booking and cancelling meeting rooms
- Ensure the smooth running of onsite meetings and facilitating various catering and IT support services as and when required
- Organise and setting out lunches for meetings and clearing down afterwards
- To be aware of and comply with the company, statutory and building requirements regarding health, safety, fire and hygiene
- Provide and maintain the booking system as the client request, updating information board
8
Experience For Temporary Corporate Receptionist Resume
- Administer Corporate Physical Security programs, including issuance and management of building access cards and brass keys
- Comfortable with learning and applying new systems
- Schedule meeting rooms using Outlook Calendar
- Arrange for backup coverage and staffing as needed, by communicating off-duty, break, and sick periods to backup pool
- Welcome and direct visitors in person or on the phone; answering or referring inquiries
- Maintain Parking Pass Log & distribute parking passes
- Contribute to best practice sharing ideas and supporting fellow team members throughout Perception
- Type meeting notes and using Microsoft Outlook to book meetings and conference rooms as needed by management
9
Experience For Corporate Receptionist, Brisbane Resume
- Assist office administration by maintaining general files (customer and subject), providing clerical back-up for sales call reports
- Compliance with applicable company concerning maintaining a drug free workplace is required
- Assist in coordinating office meetings/events/parties/functions including office birthdays and holiday celebrations
- Record all packages incoming and outgoing
- Capable of heavy lifting/manual handling
10
Experience For Corporate Receptionist, Perth Resume
- Maintain continuity among work teams by documenting and communicating updated processes or procedures
- Open and close visitor areas (locking doors and turning off lights)
- Assist visitors by greeting and directing them appropriately
- Answer, screen, and forward any incoming phone calls while providing basic information as needed
- Maintains employee directory and related information pertaining to employees assigned to the office, including company resumes
- Visitor Handling ensuring all visitors sign in and out and are issued with the correct name badges and passes for the duration of their visit
- Answer and direct all incoming phone calls by operating the ShorTel phone system
- Monitor training rooms and meeting rooms calendars and schedule meetings/appointments if help is needed
List of Typical Skills For a Corporate Receptionist Resume
1
Skills For SIA Corporate Receptionist Resume
- Strong technical computer skills required
- Strong interpersonal skills, able to work with staff at all levels and in a team environment
- Courteous and professional demeanor, with strong interpersonal, verbal and written communication skills
- Has an professional phone manner and good interpersonal skills
- Team player with excellent interpersonal skills, courteous and friendly demeanor
2
Skills For Front of House Corporate Receptionist Resume
- Excellent Microsoft Office skills: Word, Excel and PowerPoint, and Outlook
- Solid computer, math and switchboard skills
- Excellent public and interpersonal relations skills
- Highly organised and able to prioritise effectively
- Excellent customer service skills and proactive approach
- Strong administration and organisation skills with the ability to multi-task
3
Skills For Professional Corporate Receptionist Resume
- Excellent Outlook, Internet, and MS Office skills
- Strong customer service background with exemplary customer service skills
- Solid computer skills; proficient in Microsoft Office Applications
- Computer proficiency; demonstrated experience with Microsoft Suite with emphasis on Excel
- Able to work effectively with people at all levels and under pressure
- High energy level and the ability to multi-task effectively
- Previous proven customer service and management experience preferably from corporate environment
- Intermediate skills in Microsoft Suite applications (MS Word, MS Excel, MS PowerPoint)
4
Skills For HQ Corporate Receptionist Resume
- Ensuring any outgoing post is delivered to the according location prior to the daily collection
- Provide a professional service ensuring all on site facilities are in excellent working order and ensuring objectives are met at all times
- Adhere to purchasing and stock take procedures- stock levels and effective rotation reporting at all times in line with the business
- Previous experience working in engineering and / or construction – desirable
- To ensure excellent customer care and front of house standards are maintained at all times (including standing to greet visitors/tenants)
- Maintain parking validation tracking log for finance
- Skilled in greeting visitors and directing them to the right person or department
- Proven record of promptly answering calls and taking accurate messages
- Have strong calendar management for three meeting rooms
5
Skills For SIA Licensed Corporate Receptionist Resume
- Has previous experience working in similar role
- Experience working as a corporate receptionsit
- Demonstrated ability in using MS Office applications (Outlook, Word, Excel and PowerPoint)
- Able to multi task and prioritise competing demands
- Acquire a good knowledge of the layout of the building to be able to advise individual guests with any queries
- Experience working in an office environment
6
Skills For Junior Corporate Receptionist Resume
- Previous proven event planning management
- Excellent knowledge and understanding of site commercial, financial and contractual relationships with customers/clients
- Provide parking validations for visitors
- Monitor parking validation levels and re-order when needed
- Experience working as a Receptionist or Administrative Assistant
- Operate the paging system
- Operate the access control system on the main entrance door, ensuring that it is locked and unlocked at the appropriate times
7
Skills For Corporate Receptionist Lobby Resume
- Reception Experience including telephone systems
- Good standard of Education, including English & Maths GCSE (or equivalent)
- Experience of managing several things at once in a calm and patient manner
- Ensure efficient and effective processing of all enquiries, face to face, email and via phone system
- Strong knowledge of MS Windows and related word processing, and spreadsheets
- Premium customer service experience
- Experience in reception, administrative or clerical role
- Good judgement, tact and discretion
- Organised with the ability to prioritise coordinate and manage several tasks simultaneously
8
Skills For Temporary Corporate Receptionist Resume
- Previous experience in the type of role required
- To ensure all your tasks are prioritized and met in the specified time
- A good knowledge of all relevant health and safety policies and procedures and ensure they adhered to at each site by all staff members in your remit
- Excellent and efficient communicator
- Managing presentation of reception areas including decluttering, cleaning of front desk, flower arrangements
9
Skills For Corporate Receptionist, Brisbane Resume
- Organising incoming and outgoing mail, couriers and deliveries
- Ensuring the Reception area and all meeting rooms are tidy and that all IT equipment in the meeting rooms on reception level are ready to use
- Booking of meeting rooms accurately ensuring that all requirements are noted
- Ensuring that the Office and Building Services Supervisor is advised of any faults on alarm panels & any car parking issues as soon as they occur
- Delivering and collecting items /running errands for the business set or requested by the CSM
- Typing, filing, faxing
- Working knowledge of all Microsoft Office applications including Excel, Word, and PowerPoint
- Meeting and greeting internal staff and external clients
- Meeting and greeting clients and staff in person and on the switchboard
10
Skills For Corporate Receptionist, Perth Resume
- Coordinating the reception area and providing assistance to the administration management of the office
- Maintaining cleanliness of meeting rooms and common areas
- Maintaining office consumables (including stationery)
- Booking meeting rooms and company vehicles for staff
- Arranging catering for internal meetings and client events
- Printing, binding and collation of reports
List of Typical Responsibilities For a Corporate Receptionist Resume
1
Responsibilities For SIA Corporate Receptionist Resume
- Five years of experience or related experience
- Communicate effectively, verbal and written
- Effectively communicate in a friendly and welcoming manner with all Healthcare Providers, visitors and vendors
- Experience of Business Telephone systems
- Welcome visitors, callers, and associates; create a friendly and responsive experience in every interaction
- Experience in an office administration position; preferably for a large corporate office or headquarters
- Attendance is a high priority
- A level caliber or relevant industry experience
2
Responsibilities For Front of House Corporate Receptionist Resume
- Premium customer service experience essential
- Strong attention to detail with ability to organize and plan accordingly
- Demonstrated ability to respond to phone and email inquires
- Organized, detail-oriented, ability to prioritize and manage multiple tasks and responsibilities
- Operate and maintain the video security equipment
- Previous experience on a switchboard
- Prioritize activities and proactively anticipate the needs of the office staff
- Front desk experience in a corporate environment, customer service
- Multitask and prioritize, and maintain a calm, professional demeanor
3
Responsibilities For Professional Corporate Receptionist Resume
- Related work experience as a Receptionist in an office environment
- Secretarial/administrative experience
- Experience of Customer Service &/or Reception areas
- Able to build strong relationships with key stakeholders
- Previous corporate reception or 5 hospitality experience is essential
- Previous corporate reception experience is essential
- Experience on reception
- Prioritize actions and manage a dynamic workload
- Reception or other Customer Service experience with high call volume
4
Responsibilities For HQ Corporate Receptionist Resume
- Maintain excellent attendance and punctuality
- Has the ability to prioritize and organise
- Answering the telephone and transferring calls
- Maintaining accurate records in the online staff directory and management of an online booking reservation system
- Daily isolating and normalising of fire alarm zones during fit out works
5
Responsibilities For SIA Licensed Corporate Receptionist Resume
- Litter pick check at rear and front of the building as required (when morning cleaner is not on site)
- Assist setting up and clearing of tables and other items used for charity sales events
- Sorts, reviews, and distributes unidentified mail, and forwards all calls and correspondence requiring attention according to department procedures
- Contribute to best practice sharing ideas and supporting fellow team members throughout
- Process incoming and outgoing mail to include FEDEX, UPS, USPS, etc
- Coordinates all incoming and outgoing FedEx and UPS packages
6
Responsibilities For Junior Corporate Receptionist Resume
- Enjoys connecting with people and takes pride in making them feel welcomed at all times
- An interest in social interaction with other associates and attending evening socialisers
- To report any faults in the Reception area, including meeting rooms and WC facilities to the relevant department
- Manage and maintain the reception area and adjoining meeting rooms
- Maintain front of house contact, meeting and greeting clients and visitors
- Manage meeting room bookings and meeting room set up
- Answer incoming calls and transferring to the correct person/department
- Manage all incoming and outgoing mail / deliveries
- Maintain a neat and orderly surrounding and calm atmosphere in the reception area
7
Responsibilities For Corporate Receptionist Lobby Resume
- Greet all guests entering lobby
- Maintain Daily Visitor Log/issuing Visitor Badge
- Answer incoming calls promptly and transfer calls/pass on messages internally via e-mail
- Ensure voicemail messages left on the switchboard overnight are communicated internally in the morning
- Keep up-to-date with changes in national/international dialling codes
- To carry out any other administrative tasks using the Client’s in house database and Microsoft packages
- To ensure that the high volume of guests, is kept flowing efficiently through Reception
- Extensive in-house training provided through the use of Cardno University
8
Responsibilities For Temporary Corporate Receptionist Resume
- Manages 123 Café – maintaining supplies, coffee service upkeep throughout the day, etc...
- Respond to Visitors questions and or concerns according to DCA Policies
- Maintain a clean and friendly work space and waiting area
- Liaise, consult and negotiate with staff at all levels achieving outcomes within the organisation and with external clients
- Greet visitors, notifying the relevant person of their arrival
- Liaise with tenant to control visitor’s access to building
9
Responsibilities For Corporate Receptionist, Brisbane Resume
- Manage key log of building and issue of keys to contractors and authorised visitors
- To assist in the testing of alarms systems
- Provide administrative assistance to the wider office of staff as needed,including financial administrative assistance
- To assist and support your line manager in all aspects of the business always demonstrating a proactive approach
- To ensure the FOH team use the guests name as appropriate during conversation
10
Responsibilities For Corporate Receptionist, Perth Resume
- To take a leading role in your own personal development and your teams
- Maintain reception area; keep organized and welcoming to Eddie Bauer guests
- Provide administration support to the Loss Prevention department, including management of confidential information, data and communications
- Proactively identify opportunities for operational and process excellence; bring forward recommendations and work with Supervisor to implement
- Greet visiting guests and clients
- Facilitate all mail and overnight shipping procedures
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