Count Team Resume Sample
Kaitlyn Russel
182 Osinski Estate,
Detroit,
MI
+1 (555) 548 7759
Work Experience
Count Team Manager
06/2015
-
PRESENT
Phoenix, AZ
- Follow all New York State Gaming Commission regulations, Finger Lakes Internal Controls and Finger Lakes Operating Procedures
- Standing 50% of the time
- Lifting/moving maximum of 30 lbs
- This is a non smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment
- Position 1: Box Opener –Works the table getting boxes out of carts, removing the cash from the boxes, and reloading the boxes into the carts
- Position 2: First Count –Runs the cash through a machine to obtain a first count
- Position 3: Second Count - Runs the cash through a machine to obtain a second count
- Position 4: Master Games Reporter – Ensures the accuracy and accountability of all relative paper work from the table games drop and ensuring the cash totals are posted to the proper games
Count Team Member
01/2010
-
12/2014
Chicago, IL
- “Processing the Counts of TG, BV’s, and Non-Gaming”
- Drop bill validators from the slot machines
- Counting the revenues from all departments in the casino, both gaming and nongaming
- Completing reported drop totals accurately
- Proper transport of reported numbers to the audit department and IRGC
- Ensures that procedures and proper controls are effected to protect cash cans and currency
- Counts and verifies total funds to ensure the integrity of the count
- Transfers receipts to the Main Bank and the corresponding documentation to the Accounting Department on a daily basis
Drop / Count Team
08/2006
-
07/2009
Boston, MA
- Bend, and reach to retrieve cash cans
- Physical ability to remove bill acceptor boxes from slot machines and remove currency from boxes
- Maintain and assure the proper routing of the department’s paperwork. (15%)
- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty. (Continually)
- Assist in slot and table games drop by collecting currency and chips derived from gaming devices in accordance with established procedures
- Conduct a mechanically assisted count of the contents of the table drop boxes to determine, by table, the amount of the drop and the win
- Conduct a mechanically assisted count of the contents of the bill validator boxes
- Conduct all facets of the count from the opening of the boxes, counting of the drop, verification of documentation and bundling of currency to the final reconciliation of totals, as well as any other related tasks
- Operate currency counting equipment
Education
Ave Maria University
2002 - 2006
School's Degree in Finance
Professional Skills
- Pull all bill validators from the machines and replace with the empty bill validators
- Able to obtain a valid state Gaming License
- Current and prior addresses for the past ten years
- Previous experience in hospitality industry
- Set out empty drop buckets and bill validators by the proper machines
- Transport all full drop carts to the hard count room and all full bill validators to the soft count room
- Experience in management
How to write Count Team Resume
Count Team role is responsible for events, education, reporting, security, training, finance, general, gaming, compliance, inventory.
To write great resume for count team job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Count Team Resume
The section contact information is important in your count team resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Count Team Resume
The section work experience is an essential part of your count team resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous count team responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular count team position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Count Team resume experience can include:
- Monitors staffing levels and ensure effective use of labor while delivering required service. Manage P&L statements
- Experience in Count Room Supervision
- At least three (3) years of experience in a casino soft count environment
- Processing the Counts of TG, BV’s, and Non-Gaming
- Maintaining control of and protecting large amounts of currency, chips, tickets, and coupons. (100% of time)
- Meet physical requirements of the job, including standing, bending, twisting, pulling for long periods of time
Education on a Count Team Resume
Make sure to make education a priority on your count team resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your count team experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Count Team Resume
When listing skills on your count team resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical count team skills:
- Excellent Guest service skills; maintain a positive attitude and demonstrate friendliness and enthusiasm
- Work and communicate effectively with little supervision or as a team
- At least five (5) years of experience in management with at least three (3) years of experience in a casino soft count environment
- The ability to maintain the inventory of supplies and to make sure that all machinery is in good working order
- Access the computer via the computer keyboard and also operate 10-key calculator, to access all areas of the facility
- At least five (5) years of experience in management
List of Typical Experience For a Count Team Resume
1
Experience For Count Team Member Resume
- Fill out department forms and count documentation accurately and completely
- Lead the entire soft count function in compliance with regulatory controls and departmental policy
- Ensure accuracy and accountability of all required count documentation
- Lift and carry 75 pounds
- Push/pull 1000 pound coin cart
- Conduct mathematical calculations quickly and accurately
2
Experience For Count Team Manager Resume
- Responsible for the count of poker and table game drop boxes and any other drops or counts for associated gaming revenues in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals
- Basic computer knowledge; MS Office
- Manages daily operations and departmental performance consistent with the strategies and vision of the property
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Hotel Vicksburg.. (Continually)
- Removes cash boxes and drop buckets, opens bill changer units and drop cabinets using operations and security keys
3
Experience For Count Team Lead Resume
- Transports all collected cash boxes and drop buckets to the Count Room
- Operates automated currency equipment to count and process currency removed from the cash boxes and, operates scales and coin/token counting equipment to count process coin/tokens removed from drop buckets
- Prepares Drop Bucket and Cash Storage Box Report with supporting documentation obtained from the counting of the cash boxes and drop buckets
- Removes full coin buckets from the video lottery terminals
- Places set of alternate empty buckets under video lottery terminals
4
Experience For Lead Count Team Member Resume
- Transports the verified coin/slot tokens to the Cashiers' Cage vault
- Count Team Supervisor
- Manages Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements
List of Typical Skills For a Count Team Resume
1
Skills For Count Team Member Resume
- Experience in a casino soft count environment
- Constantly carrying, pushing, and pulling carts and boxes up to 1000 lbs
- Marital status, including spouse’s information (including previous marriages)
- To be available for occasional meetings or classes during the daytime hours
- The ability to push or pull loaded cash can carts weighing 1,000 lbs
- Count and separate varying denominations of chips and currency
- The ability to focus on accuracy and to maintain a high standard for the team’s function
- The ability to lead the entire soft count function in compliance with all regulatory controls
- The ability to trouble shoot problems and to give management and employees constructive feedback
2
Skills For Count Team Manager Resume
- The ability to fluctuate days off if necessary and work overtime if necessary
- The ability to conduct mathematical transactions quickly and accurately
- Some basic computer abilities are needed and the ability to use a calculator quickly and accurately is essential
- The ability to promote team spirit and to gain the respect of the team through your work ethic
- The ability to work in a structured, organized, and highly regulated environment
- The ability to lift 35 lbs. repetitively, the ability to stand for an entire shift, the ability to bend frequently and the ability to occasionally kneel on the floor
- Regular scheduled hours : Work Days: Varies Hours: Varies
- Following Policies and Procedures: The ability and willingness to learn and follow the company’s policies, procedures, and regulations related to operations, guest relations, human resources, safety, security, and loss prevention
- Name, name changes and any aliases/nicknames
3
Skills For Count Team Lead Resume
- Employment background for past ten years
- Occupational licenses held, offices or businesses owned in any other states
- Disciplinary actions, denial or revocation of any occupational or business licenses
- Financial information – financial liens, judgments, bankruptcies, liquidations, repossessions, collections, garnishments and child support (current, owed or under garnishment)
- Birthmarks, tattoos or distinguishing marks
4
Skills For Lead Count Team Member Resume
- Criminal background information – including all arrests, convictions, lawsuits, indictments, testimonies, pardons or disbarments
- Acts as a laborer on the Bill Validator Drop. The collection process of accurately staging and replacing full drop devices with empty devices on a scheduled basis and/or as otherwise notified. (28% of time in a typical month)
- Acts as a laborer in the Count Room emptying the contents of gaming devices, counting and recording them to the assets from which they came. Sort and generate paperwork as related to each count process. (28% of time in a typical month)
- Perform basic mathematical calculations. Utilize ten-key calculator. Use Excel and Casino System programs to balance the room, transfer funds to the Cage Department, and prepare documentation to be delivered to Accounting for each type of count. (28% of the time in a typical month)
- Team Members are required to become certified to safely maneuver a hand operated “Tow-Cart”, used to move BV carts across the casino floor. (10% of time in a typical month) Responsible for safeguarding company assets. (100% of time)
- Collects slot drop and bill validator drop. Counts and verifies all Table Games drop boxes, Slot Machine bill Validators, and Food and Beverage drop. Performs slot weighing and coin wrapping process
5
Skills For Drop / Count Team Resume
- PreparesCash Storage Box Report with supporting documentation obtained from the counting of the cash boxes
- Removes cash boxes, opens bill changer units using operations and security keys
- Responsible for impressing change machines on a schedule and as needed basis
- Responsible for emptying slot machines
- Distributes all count-related reports to accounting
- Ensures compliance with Gaming Board controls and regulations
- Develops and updates departmental training manuals
- Transports wrapped and counted coin to vault
6
Skills For Drop / Count Team-pid Resume
- Manages HR responsibilities including: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity initiative
- Places set of alternate empty boxes into bill changers
- Pull all drop buckets from the drop cabinet and replace with the empty buckets
- Oversees all counts and drops performed
- Generates reports and verifies all data
- Provides superior customer service to all internal and external customers
- Develops and fosters an environment of teamwork and interdepartmental cooperation
- Establish and maintain effective working relationships with staff; understand and comply with all gaming, company and departmental rules, regulations, policies, and procedures
7
Skills For Count Team Resume
- Assure an accurate soft count by counting and recording information in accordance with gaming regulations and/or casino policies.Assure accurate report of slot drop by keying information into the computer, balancing, and reporting information by computer entries to Finance Department
- Experience in management with at least 3 years of experience in a casino soft count environment
- Maintain the inventory of supplies and make sure machinery is in good working order
- Pull, secure, and transport bill validator boxes from slot machines to collect and count currency and tickets
- Replace bill validator boxes in slot machines
- Operate currency counter machines to count currency and other monetary instruments
- Supervise and participate in the daily drop and count function ensuring the integrity of the team following the set procedures and internal controls
- Maintain and assure the proper routing of the department’s paperwork
- Maintain the safekeeping of the carts and the contents of the pit drop boxes
8
Skills For Count Team Member Resume
- Knowledgeable of applicable Colorado State Gaming License
- Adhere to all company internal controls pertaining to drop and count services
- Exhibit a friendly, helpful and courteous manner when dealing with customers and fellow team members
- Responsible for ensuring full cans are dropped from all required games/machines and replaced with empty cans
- Maintain a flexible schedule for occasional meetings or classes during the daytime hours
9
Skills For Count Team Manager Resume
- Responsible for packaging currency and coin/tokens into predetermined amounts for later use by the Cashiers' Cage or the deposit
- Responsible for impressing video lottery terminal hopper storage are and change machines on a schedule and as needed basis
- Opens slot base cabinets using designated keys
- Heavy, repetitive lifting
- Adhere to all company and departmental policies and procedures
- Collect, secure, and transport table games drop boxes and count contents
- Count currency and other monetary instruments by hand
10
Skills For Count Team Lead Resume
- Prepare appropriate paperwork and make necessary computer entries
- Ensures required drop and counts are completed each day without incident
- Creates the schedule for the count team
- Plans and coordinates the drop and counts to ensure appropriate coverage
- Carry and transport bag and rolled coin
- Maintain focus on accuracy and a high standard for the team’s function
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