Credit Controller Resume Sample
Clovis Bechtelar
108 Samantha Mission,
Chicago,
IL
+1 (555) 445 7730
Work Experience
Senior Credit Controller
10/2015
-
PRESENT
Phoenix, AZ
- Liaise with customers and collect amounts that are due
- Reconcile debtors accounts
- Perform credit checks and credit bureau requests
- Verify completeness of credit applications
- Request credit bureau reports
- Filing and retrieving documents
- Prepare and process daily banking
- Process debtors receipts
Credit Controller
04/2013
-
06/2015
Philadelphia, PA
- Ensuring customers make payments within their agreed payment terms, chasing payments if necessary, as per the company’s debt collection procedure
- Ownership of accounting for all other income (3rd party income, premier income and rebates) and corresponding financial entries, including ability to provide high level commentary to the Gross Profit and Trading Manager on a monthly basis
- Raising of invoices for other income
- Chasing of any outstanding debtor balances and ensuring that all amounts are paid in line with payment terms
- Responsible for the completion of accurate balance sheet reconciliations for all debtor accounts
- Develop reporting and analysis in relation to other income in order to provide business insights
- Accountable for ensuring all processes and policies in relation to other income are fully documented and regularly updated
- Quarterly reconciliation of 3rd party income from source system (Salesforce) to accounting system
Junior Credit Controller
03/2010
-
10/2012
Dallas, TX
- Handle customer account queries
- Allocation of payments
- Prepare documentation for new accounts
- Prepare and process credit notes
- Daily matching of EFT’s, BPAY, Credit Cards and Cheque
- To ensure that BAHRAIN credit policies and procedures are implemented and adhered to
- To carry out effective cash collection and credit control for the allocated BAHRAIN accounts
- Determining training and development needs of the Receivable team
- Ensure smooth functioning of day to day activities
Education
Buena Vista University - Mason City Campus
2006 - 2010
Master's Degree in Business Administration
Professional Skills
- Strong interpersonal skills, and communication skills
- Excellent communication, interpersonal skills & negotiation skills
- Proven admin skills and experience of working within a busy Finance team
- Client facing experience and excellent interpersonal skills
- Excellent analytical, problem solving and workflow/prioritisation skills
- Excellent time management and strong organisational skills - Need to be able to accommodate
- Excellent communication, prioritisation and relationship management skills
How to write Credit Controller Resume
Credit Controller role is responsible for excel, english, business, analytical, microsoft, interpersonal, credit, finance, customer, negotiation.
To write great resume for credit controller job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Credit Controller Resume
The section contact information is important in your credit controller resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Credit Controller Resume
The section work experience is an essential part of your credit controller resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous credit controller responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular credit controller position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Credit Controller resume experience can include:
- Have strong organizational and time management skills and the ability to balance multiple priorities simultaneously with excellent attention to the details
- A strong ability to juggle multiple tasks along with a positive “can do” attitude and excellent time management skills
- Effective team worker with very good interpersonal skills
- Strong numeracy, computer literacy skills and good attention to detail
- Strong negotiation skills with the ability to exercise good judgments
- Strong negotiation skills with the ability to exercise good judgment
Education on a Credit Controller Resume
Make sure to make education a priority on your credit controller resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your credit controller experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Credit Controller Resume
When listing skills on your credit controller resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical credit controller skills:
- Some credit control experience would be beneficial, alternatively good customer service experience and query resolution skills
- Strong financial analysis capability as well as good problem solving skills
- Excellent data analytical skills with a good working knowledge of Microsoft Office applications
- Solid computer skills, including the Microsoft Office suite. APS and JDEdwards experience would be an advantage
- Strong customer service focus and good communication skills
- Evidence of the skills required to build strong rapport with customers
List of Typical Experience For a Credit Controller Resume
1
Experience For Senior Credit Controller Resume
- Strong skills in Ms Office, experience in SAP is an advantage
- Strong Computer Skills: excellent knowledge of MS office in particular Excel
- Excellent numerical, analytical and organisational skills
- Credit collection experience or strong customer service experience within a business to business environment
- Strong IT skills (Microsoft Word & Excel)
- To achieve and apply excellent communication skills to ensure cash collection
- Excellent written & verbal communication skills with fluency in English & knowledge of Arabic is an added advantage
- Excellent English and Portuguese verbal and written communication skills mandatory
2
Experience For Credit Controller With German Resume
- Strong numerical and organizational skills
- Good IT skills, preferably SAP and Excel and Powerpoint
- Excellent system skills
- Strong communication skills, both oral and written, in French & English (other languages an advantage)
- Effectively managing the automated collection function, including Dunning letters and outsourcing to external Debt Collection Agents
- Working experience in credit control, with at least 5 years' experience as a management role
- Proven credit control experience improving cash collection
- A good level of previous Credit Controller experience is required, ideally gained working for a large global organisation
3
Experience For BT Credit Controller Resume
- Assist clients in prioritising invoice payment in line with ICAP’s priorities
- Bi-lingual in English and Arabic with professional level writing and verbal skills in both
- Data entry and processing skills
- Issue resolution / problem solving skills
- Demonstrable evidence of building strong rapport with customers – both internally and externally
- High standard of letter writing skills
- Work experience - min.2 years of experience on position related to credit controlling or receivables management
- Effectively managing account/invoice disputes, both with internal and external customers, so that disputes are resolved within agreed SLAs
4
Experience For IBA Credit Controller Resume
- Customer facing and Client focused skills
- Work closely with the Business to ensure client billing and debt issues are communicated promptly and effectively
- A basic level of administrative and computer skills, in particular Excel
- Prior SAGE experience would be desirable
- Exceptional team work skills are imperative
- Strong systems experience, ideally around an ERP
- A high level of attention to detail and resolution skills
5
Experience For Credit Controller France Resume
- Demonstrated ability to build strong relationships across functional areas
- Demonstrable experience in a high Volume corporate Collections experience is preferable
- Effectively and independently manage debt for assigned customer portfolio as outlined in the Global Credit Policy (GCP)
- Confident communicator with a strong and effective telephone manner
- Team work ability, communication, business acumen, project skills etc
6
Experience For Credit Controller X-leeds Resume
- Prior experience in dispute resolution and managing accounts receivable books of business
- Experience: 2 -3 years of experience in similar position preferably in IT industry or FMCG
- Proficient languages skills in either, Polish, Slovak or Romanian
- Proven experience in a similar role with a global remit in a B2B environment
- Advanced Excel Skills and proficient with Pivot tables and VLookups
- Uses investigative skills to resolve issues
- Time Management -- strong ability to prioritise and meet deadlines
7
Experience For UK Credit Controller PPG Industries Resume
- Team player, analytical skills, well organised
- Communication skills - ability to convey information clearly to peers, supervisors, customers
- Liaise with different departments & maintain good and friendly business relations with our customers (internal & external) to showcase & enhance DHL goodwill
- Desirable knowledge and skills
- Effectively explore alternatives so as to attain the organisation’s goals
- Train, coach, motivate and develop skills of others within the team
8
Experience For Booking Home Credit Controller Internal Resume
- Fluent communication skills in English and Spanish & Italian (written and spoken)
- Extensive communication and administrative skills and a high level of commitment
- Proven experience within a high volume credit control environment essential
- Highly developed personal communication skills, both written and oral
- Strong Business to Business Credit Control experience?
- Solid hands on experience with excel
- Communicate and follow up effectively with stakeholders on issues & resolution
9
Experience For Junior Credit Controller Resume
- Intermediate-Advanced Excel skills with an eye for detail
- Impeccable excel skills
- Methodical approach to prioritise & organized workload to keep within deadlines, with a strong attention to detail
- Confident and articulate with first class communication skills (able to chase debt via telephone, letter and email)
- Prior credit controller experience
- English and GermanLanguage skills required
- Strong experience in a busy FMCG company
- Organisational and accurate administrative skills
- Previous business application of German language skills
10
Experience For Credit Controller / Other Income Analyst Resume
- Proven experience within a high-volume credit control environment essential
- Strong experience as a Credit Controller
- Educated to GCSE level or equivalent in English and Maths at grades C or above, proven knowledge and experience in a credit control department
- Language skills – Dutch and English essential
- Numeracy and literacy skills relevant to the post
- Specific Experience: Credit control Experience
List of Typical Skills For a Credit Controller Resume
1
Skills For Senior Credit Controller Resume
- Demonstrates excellent organization skills and the ability to multi task; detail oriented
- Demonstrated excellent oral and written communication and presentation skills are required
- Demonstrated Effective Customer Service and Communication Skills
- Solid PC literacy, strong Excel, SAP and Outlook skills required
- Strong communication skills and excellent telephone manner
- Strong financial and analytical skills, with demonstrated ability to proactively spot the key
- Possessing effective communication skills
- Possessing effective organisation skills
- Effectively communicate with customers in order to obtain payment within trading terms whilst maintaining goodwill
2
Skills For Credit Controller With German Resume
- Prioritise, implement time management skills and meeting deadlines
- Strong organizational skills, including attention to detail and follow-up
- Excellent ‘customer facing’ skills
- Effectively secure prompt payment from customers while employing commercial sensitivity and good judgment
- Strong detail handling skills and Microsoft Office applications, e.g. Excel
- Good relationship management and networking skills
- Good interpersonal skills including ability to work in a team
- Good keyboard skills with working knowledge of Excel
3
Skills For BT Credit Controller Resume
- Excellent organizational skills, attention to detail (including the necessary paperwork) and ability to handle multiple tasks simultaneously
- Excellent communication skills using verbal and written forms
- Be self - motivated, flexible, and have excellent time management/planning skills
- Very strong experience in credit control, with previous experience of dealing with large, complex accounts and reconciliations
- Good planning and organisation skills are required, as is the need to be self- motivated to ensure tasks are completed as requested and to deadlines set
- Good communication and influencing skills; from face to face , through email/letters and on the phone
4
Skills For IBA Credit Controller Resume
- Strong communication and coordination skills in both English & Chinese verbally and in writing
- Use excellent keyboard skills, to be able to multifunction by dealing with relevant information on the system while on the phone to customers
- Prioritise work and manage time effectively to meet deadlines for follow-ups
- Excellent English and German verbal and written communication skills
- Excellent English and French verbal and written communication skills
- Good written and verbal communication skills, with the ability to communicate at all levels
- Strong verbal and written communication skills, with an ability to collaborate with different people
- Strong organisational skills and ability to manage your own workload
- Strong/advanced Excel skills (knowledge of Macros, Pivot Tables etc.)
5
Skills For Credit Controller France Resume
- Accuracy, strong credit and analytical skills
- Excellent verbal and written communication skills with professional telephone manner
- Excellent English and French skills
- Able to categorize and prioritize all queries effectively
- Confident communication skills and an excellent telephone manor
- Well presented with excellent numeracy and literacy skills
- Attention to detail and good organisational skills required
- Strong oral and written communication skills essential
- Strong computer skills (Microsoft packages, specifically Excel)
6
Skills For Credit Controller X-leeds Resume
- Excellent numeracy and keyboard skills
- IT skills - Excel and Word. Aurora (AS400) experience preferable
- Good communication, skills both written and verbal, with the ability to be empathetic when required
- Effective communication skills and ability to manage customer expectations
- Good oral, telephone and written communication skills
- Financial and commercial awareness,good judgemental skills
- Excellent verbal and written communication skills, with the ability to build links, and establish friendly rapport with customers and colleagues
- Strong interpersonal and communication skills with the ability to manage relationships with finance logistics and commercial functions
7
Skills For UK Credit Controller PPG Industries Resume
- Strong organisational and analytical skill with an ability to prioritise
- The ability to prioritise daily activities and work effectively to meet deadlines
- Effective communication skills, particularly with the business and customers
- Good general accountancy knowledge and analytical skills
- Can demonstrate Leadership skills
- Has to have good time management, self-motivated, good attention to detail and be an excellent team player.
- Good systems knowledge and excel skills
8
Skills For Booking Home Credit Controller Internal Resume
- Strong personal organisational and project management skills
- Guidelines:Provide the education, experience, skills and competencies necessary to perform the position
- Excellent communication skills – dual language essential
- Excellent communication skills and confident communicating up to exec level
- Demonstrate clear evidence of strong telephone collections techniques to secure payment of invoices pre-due and overdue for payment
- Solid skills in excel and other Microsoft packages
- Excellent communication skills and the ability to communicate well at all levels
- Strong English communication skills - verbal, written and presentation
9
Skills For Junior Credit Controller Resume
- Assertive collection style with strong negotiation skills,
- A tactful manner with good negotiation skills
- Goal-oriented and possess good Excel skills
- Service-oriented with good follow-through skills
- Chasing debt to achieve department targets and to effectively clear disputes
- Identify and analyse problems, creating solutions and implementing decision making skills
10
Skills For Credit Controller / Other Income Analyst Resume
- Experienced Credit Controller with proven track record of collecting outstanding debt and working towards targets
- Effectively handle conflict situations including ability and willingness to be flexible when working with others
- Well-developed planning & organising Skills
- Prior experience with systems including invoice discounting
- Effectively utilize the ‘Early Warning Systems’ to restrict our exposure to Doubtful & Bad Debts
- Proven ability to plan & organise when working under pressure in a fast paced, time sensitive environment and prioritise workload to meet customer needs
- Proven experience in collection, accounting or customer service
List of Typical Responsibilities For a Credit Controller Resume
1
Responsibilities For Senior Credit Controller Resume
- Excellent communication skills, listening, written & verbal
- Strong problem solving skills and the ability to work accurately and quickly under time pressure
- Work with minimal supervision with excellent negotiations skills
- A strong systems thinker with a solid understanding of the interactions and
- Is flexible and willing to ‘muck in’ and able to work effectively with his/her peers
- Relevant working experience, preferably 3-5 years’ experience within a Credit Collection environment
- Proven experience of providing high-quality customer service
2
Responsibilities For Credit Controller With German Resume
- Willingness to develop advanced credit control skills including debt collection procedures
- Microsoft Office skills are essential – Excel, Word etc
- Liaise confidently and effectively with all internal staff
- Experience in the workplace, ideally with Credit Control experience
- Work effectively across organisations, functional units and teams
- Strong experience in a Credit Controller or equivalent role
- Ensure complaints and issues are handled effectively and escalated appropriately
3
Responsibilities For BT Credit Controller Resume
- A good level of previous Credit Controller experience is required, ideally gained working for a large global organisation and with currencies
- A good strong team player who is highly motivated to achieve set objectives/targets
- SAP knowledge & Project/Process Change management skills
- A proven track record within Credit Control with at least 2 years’ demonstrable experience
- Experience and proven track record in a Credit Control environment
- Well-developed interpersonal skills, persistency and the desire to be successful
- Excellent communicator with a strong team ethic
- Additional language skills, such as French
- Studying towards a Professional accounting and/or significant Credit Control experience in a demanding property environment eg; AAT, CIMA / ACCA / ICAEW
4
Responsibilities For IBA Credit Controller Resume
- Checking orders received into Accounting Queue to decide upon and take any recovery action required before the goods are despatched
- Validating and approving all customer master data creation
- Contributing towards achieving excellent customer service and telephone standards
- Billing / invoicing experience
- Keeping diary, documentation and files in good order
- Outgoing and confident personality and able to operate at all levels
- Managing your own time and workload to ensure the Collections are chased in way of priority
- Providing an effective control framework across all processes
5
Responsibilities For Credit Controller France Resume
- Analytical thinking – analysing data, (using different tools and systems), reporting on data and presenting data to drive business priorities
- Strong understanding of accounting theory, current accounting issues, and accounting system
- The ability to work in a demanding and ever changing environment where meeting time deadlines are a key task and achieving targets set is a priority
- Experience in reviewing and assessing internal management reports including aged debtors information
- Experience handling incoming/outgoing calls or emails
- Experience working with an accounting systems is essential, knowledge of PeopleSoft being an advantage
- Experience working with an accounting systems is essential, knowledge of ORMB or Oracle Cloud being an advantage
- Excellent eye for detail, this is essential to making sure we are doing the right thing for our customers
- Use initiative in dealing with and prioritising debtors
6
Responsibilities For Credit Controller X-leeds Resume
- Proven track record in recovering long outstanding debts
- Has previous experience of ‘managing’ the sales ledger and taking ownership
- Demonstrate ability to resolve collection issues/barriers to collection pro-actively through lateral thinking and using own initiative
- Deliver financial results as per defined KPI targets (e.g. outstanding debt per age bucket, Collections Effectiveness Index and Days Premium Outstanding)
- Manage the portfolio of outstanding debt by maintaining a timely and effective collection process
- Support the portfolio of outstanding debt by maintaining a timely and effective collection process
- Well-developed numerical abilities and a strong aptitude for conducting and interpreting quantitative and qualitative analysis
7
Responsibilities For UK Credit Controller PPG Industries Resume
- High attention to detail with well-developed numerical abilities and a strong aptitude for conducting and interpreting quantitative and qualitative analysis
- Build and maintain strong and engaging working relationships both internally and externally
- Good working knowledge of Excel including pivot tables
- Experience in accounting, reporting, finance operations and processes
- Demonstrate courage and candor in negotiating and influencing
- Experience in working on the phones speaking to clients/customers
8
Responsibilities For Booking Home Credit Controller Internal Resume
- Experience in finance or accounting or managing external customer relationships
- Experienced working within a changing environment with a continue focus on process improvement
- Previous in depth experience of working in a Finance Department including over 5 years within Credit Control
- Good working knowledge of SAP and Microsoft applications including Office, Outlook and Excel
- Assist in optimising processes to ensure effective and efficient transaction processing
- Experience of Financial Accounting and Reporting within a Financial Services Organisation
- Relevant working experience in an international setting
- Work independently, prioritizing and organizing work load to ensure key tasks are completed to specified deadlines
- Develop a good understanding and relationship with all customers, whilst presenting a professional image for the organisation at all times
9
Responsibilities For Junior Credit Controller Resume
- Experience of using computer based accounting systems, ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon, etc
- Verifiable experience of having handled project Account Receivables including disputed ARs such as LD, VT withheld payments
- Demonstrates a clear commitment to the team approach exchanging ideas and providing support to colleagues
- Operate computerized accounting, spreadsheet and word sheet programming software
- Experience in credit controlling, accounting, customer service or related fields
- Demonstrates ability to analyze customer credit requirements by maximizing customers’ expectations and minimizing risk
10
Responsibilities For Credit Controller / Other Income Analyst Resume
- A good working knowledge of MS Word/Excel required
- Experience working in a busy dynamic Office environment
- Experience in Billing, Collections and/or Accounts Receivable
- At least five (5) years of work experience as a Credit Controller within the following
- Working experience on SAP
- Previous credit control/accounting experience is essential
- Experience of working in a multi-currency, global organization is essential
- Experience in working towards targets,
- Journals – analyze supporting documentation, validate with Customer Development Managers and Customer Development Finance Analysts and process
Related to Credit Controller Resume Samples
Manager, Controller Resume Sample
Work Experience
• Physical Activity - Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Fingering: typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Talking: Expressing or exchanging ideas by means of the spoken word
• &nbs...
Professional Skills
• Excellent written and oral communication s...
• Demonstrated experience managing GAAP acco...
• Experience in financial reporting experien...
Regional Controller Resume Sample
Work Experience
• Foster a culture of safety and complete compliance with all laws, rules and regulations
• Lead by example the company's commitment to STAR customer servic
• EDrive the month-end close process ensuring complete accuracy and meeting tight deadlines
• ...
Professional Skills
• Strong computer skills. Ability to utilize...
• Excellent interpersonal and communication ...
• Proven management, leadership, communicati...
Treasury Controller Resume Sample
Work Experience
• Working experience in a CFRO or Front Office function
• Relevant working experience in either wholesale banking or domestic retail
• Solid understanding of Treasury financial products
• Solid knowledge of the most common regulatory requirements such as ...
Professional Skills
• Strong relationship building skills and th...
• Good problem solving and strong analytic s...
• Good analytical skills, attention to detai...
Senior / Audit Associate Resume Sample
Work Experience
• Demonstrate ability to recognize problems and propose sensible solutions, with appropriate balance between clients’ needs and the firm’s risk
• Perform the month end close process for clients including preparing various general ledger account reconciliations and maintaining the client’s fixed asset...
Professional Skills
• Strong skills in auditing and preparation ...
• Professional level accounting experience r...
• External audit and/or internal audit exper...
Auditor Associate Resume Sample
Work Experience
• Legal Human Resources
• Researches audit findings utilizing ESI systems
• Works with the cross functional departments to ensure issues are resolved and deadlines are met
• Assists with troubleshooting issues and questions arising from audits
...
Professional Skills
• Knowledge of one or more IS/IT areas: gove...
• Demonstrates a good understanding of Gener...
• Experience with auditing, specifically in ...
Auditor Internal Audit Resume Sample
Work Experience
• Networking opportunities, direct contacts with the bank’s senior management and a platform for career progression
• Experience in audit or in the financial industry with business expertise in a specific area (e.g., Anti-Money Laundering, Private Banking, Risk Management, Corporate Finance including...
Professional Skills
• Demonstrate strong professional judgment, ...
• Excellent written and verbal skills with d...
• Strong judgement and decision making skills,