Customer Supply Chain Manager Resume Sample

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Lesly Kirlin
5434 Trever Lodge,  Phoenix,  AZ
+1 (555) 764 5956

Work Experience


Customer Supply Chain Manager
09/2016 - PRESENT
Detroit, MI
  • Develops strong relationships at all levels of the customer’s supply chain organization and is viewed as the supply chain expert for Mars Petcare
  • Monitor and adjust customer order patterns as needed
  • Ensure the right items, at the right quantity, at the shelf at the right time
  • Work closely with Demand Planning to identify short-term demand changes and make appropriate adjustments to the forecast
  • Review current Point-of-Sale (POS) trends, shipments and inventory levels to provide in-depth analysis to adjust customer-level forecasts accordingly
  • Interface with the customer to outline supply chain efficiencies, communicate demand/promotion plans, own new item forecasts and lead other activities that drive toward better forecast accuracy and customer service levels
  • Work with Account Managers & Revenue Growth Management to determine the impact of and incorporate market intelligence (i.e. competitive activity, retail trends and trade/consumer promotional activity) into the forecast
Senior Customer Supply Chain Manager
08/2010 - 05/2016
Phoenix, AZ
  • Partner with Account Managers, Revenue Growth Management & Demand Planning to develop a consensus demand plan
  • Own the customers’ scorecard metrics (in-stock, inventory, etc.)
  • Provide supply chain support and leadership for the multi-functional business team and business planning process
  • Work with Customer Care, Demand Planning, Operations Planning & Transportation to help ensure excellent operational and process performance
  • Work directly with the customers’ Replenishment Managers & Directors
  • Improve overall supply chain efficiencies for both Keurig Green Mountain (Keurig) & the customers
  • Identify, quantify and lead cost savings projects
  • Lead and help implement Keurig and/or customer driven initiatives
  • Act as the voice of the customer with Keurig supply network

Education


Rowan University
2005 - 2010
Bachelor's Degree in Supply Chain

Professional Skills


  • Excellent communication skills – experience working with executives, customers and vendors
  • Strong analytical skills with problem solving ability, including ability to manage large amounts of data and recommend solutions
  • Strong interpersonal skills in order to build effective relationships and processes with the customers and L’Oréal colleagues. A good networker
  • Interpersonal, negotiation & influencing skills
  • Strong quantitative and analytical skill, ability to analyze data, determine key information elements and develop action plans that weigh risks and benefits
  • Establishing customer service objectives and priorities: overall and team specific objectives
  • Proven success at influencing others to deliver results and create winning team culture

How to write Customer Supply Chain Manager Resume

Customer Supply Chain Manager role is responsible for analytical, interpersonal, microsoft, negotiation, access, reporting, retail, credit, database, benefits.
To write great resume for customer supply chain manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Customer Supply Chain Manager Resume

The section contact information is important in your customer supply chain manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Customer Supply Chain Manager Resume

The section work experience is an essential part of your customer supply chain manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous customer supply chain manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular customer supply chain manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Customer Supply Chain Manager resume experience can include:

  • Develop & communicate supply chain initiatives and related action plans that deliver account objectives focused on improving the overall service to customer & value creation for Mars Petcare and customer
  • Create & deliver category best practice presentations which not only attain customer objectives, but provide future opportunities aligned with the team’s strategic vision, and build new practices with other customer supply chain teams
  • Develop & nurture business practices & processes with external stakeholders for sustainable business results, credibility, and integrity for future opportunities
  • Understand and execute value stream mapping concepts including but not limited to: material and information flow, identification of value & non-value activities, lean concepts, process and time mapping, decision point analysis, quality filter mapping
  • Partner with Sales teams to develop, monitor, and drive annual improvement on enterprise KPI’s (topline sales, share, distribution, vendor lead time, case fill, OTIF, days of inventory, etc.)
  • Strong social skills in order to establish effective links internally and externally

Education on a Customer Supply Chain Manager Resume

Make sure to make education a priority on your customer supply chain manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your customer supply chain manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Customer Supply Chain Manager Resume

When listing skills on your customer supply chain manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical customer supply chain manager skills:

  • Influence others and demonstrated strong leadership skills
  • Excellent organizational and influencing skills and the ability to drive cross-functional alignment
  • Demonstrated ability to effectively interact with various internal and external contacts and influence others to drive change
  • Excellent change management, project management and communication skills
  • Support the Supply Chain requirements for e-Commerce initiatives ensuring they are delivered effectively and efficiently
  • Work effectively in a constantly changing, fast paced team environment

List of Typical Experience For a Customer Supply Chain Manager Resume

1

Experience For Senior Customer Supply Chain Manager Resume

  • Provide the internal and external stakeholders with on-going information regarding initiatives, opportunities, issues and changes to plans impacting our current plan delivery or future initiatives
  • Utilize customer service representatives (CSRs), CPFRs, and customer finance contacts for ordering & cash analysis to provide operational recommendations that are mutually beneficial for Mars and the account
  • Research and provide direction to customer on trends & practices as they present themselves via industry journals/experts or best practices amongst vendors or other customer supply teams
  • Comfort around higher management, strong presentation skills
  • Broad and deep experience in all aspects of supply chain planning, management, and operations
  • Lead Account level Customer Forecast and validation on promotion forecasts for the trade customers
  • Communicating customer constraints/requests to other supply chain teams
  • Leads supply chain joint business planning practices with retailer by managing monthly/quarterly business reviews
2

Experience For Senior Customer Supply Chain Manager Consumer Products Division Resume

  • Order management. Ensuring our customers are placing the right orders to satisfy the requirements of both businesses
  • Develop and deliver timely reporting for evaluation of customer and Mars performance focused on key external and internal metrics
  • Ensures fundamentals of customer orders are processed in a timely manner while ensuring compliance with customer service policies and procedures
  • Successfully led projects and initiatives that require both commercial and supply chain understanding and knowledge
  • End to end Supply Chain, including store operations knowledge
  • Been exposed to/led collaborative cross functional business development projects with a Customer or Generating Demand
  • Co-leads and recommends practices in a multi-year supply chain joint business plan with direct manager, and connects with sales joint business plan
  • Co-leads and recommends practices in a multi year supply chain joint business plan with direct manager, and connects with sales joint business plan
3

Experience For Customer Supply Chain Manager Resume

  • Ensuring that the right information is shared and tracked throughout the organization (forecasts through Vendor Managed Inventory (VMI), customer constraints, etc.)
  • Lead customer surveys and present recommendations
  • Dedicate effort to increase Nestlé’s presence and reputation in the Customers’ environment
  • Achieve Internal and external KPI’s: DPA, Service, OSA, Inventory, Freshness, etc
  • Represent Mondelez Supply Chain within the customer Forecast Collaboration meetings
  • Develop Value Chain Strategy and embed in Strategic Business Plan cycle, and engagement lead on supply chain platforms (OSA, Information Flows). Leads cross company S&OP / IBP focussed planning activities to ensure alignment between supply and demand
  • Employs lean thinking / value stream mapping to drive out waste across the end-to-end supply chain
  • Play leadership role in Customer’s supplier community by being an active leader in supplier collaboration initiatives, including leading teams across multiple companies and industries in order to maintain our position as valued supplier and industry leader
4

Experience For Senior Customer Supply Chain Manager Resume

  • Integrated Supply Chain: Manufacturing, Transportation, Distribution, Product Supply
  • Ecolab Sales, Customer Service, Finance, IS, and Divisions
  • Customer: Inventory and Replenishment (Procurement), Supply Chain, Transportation, Warehouse Operations, E-Commerce, Category Management
  • Peer suppliers in other industries as needed to stay in front with our supply chain leadership
  • Master data alignment.Ensure the retailer’s catalogue is fully aligned
5

Experience For Senior Customer Supply Chain Manager Consumer Products Division Resume

  • Provide analytics insights and design spoils/reclamation reduction strategies at key customers
  • Manage WhiteWave unsaleables data repositories
  • Support WhiteWave system-wide needs for spoils drivers/insights
  • Provide Ad Hoc insights to customer supply chain
  • Dedicate efforts to increase Nestlé’s presence and reputation in the Customers’ environment
6

Experience For Customer Supply Chain Manager Resume

  • Ensure we are utilising initiatives to increase OSA to maximise sales. Review the full E2E Supply chain to ensure we are delivering the right stock, at the right time and at the right cost
  • Build a plan for delivering the key focusses of both businesses
  • Stock in Trade. Working closely with our customers and the brand teams to understand stock in trade levels and how these can be used effectively in the forecast and commercial discussions
  • Collaborative forecasting process. Where possible integrate knowledge from the customers and also the commercial team into the forecasting process on key activities
  • Confident managing complexity in a time pressured environment
  • Key KPI tracking. Main KPIs are; Inbound Service, On Time Fill Rate, Stock In Trade, On shelf availability and Cost to serve
  • Operational Excellence. Ensure we are utilising initiatives to increase OSA to maximise sales. Review the full E2E Supply chain to ensure we are delivering the right stock, at the right time and at the right costs
  • Collaborative forecasting process. Ensure we have the right forum to capitalize on aligned forecast with a Segmented Customer and Catalogue approach
7

Experience For Senior Customer Supply Chain Manager Resume

  • Deliver the joint supply chain plan. Build a plan for delivering the key focusses of both businesses
  • With Generating Demand, define a joint improvement plan with key Customers to enhance Nestlé’s “ability to win” with the Customer from a sales and supply chain perspective
  • Communicate and gain buy in from Nestlé functions and the Customer to support this plan
  • For collaborative opportunities with the Customer, be the coordinator of multi-functional teams from concept to final delivery
  • Ensure Nestlé is “Brilliant at the Basics” consistently
  • Understand Customer KPIs, agree to targets with the Customer, and report regularly against these targets
  • Define and agree to long term strategic objectives with key Traditional and Modern Trade Customers
  • Drive all other Supply Chain Customer efficiency initiatives eg EDI, GDS, etc
8

Experience For Senior Customer Supply Chain Manager Consumer Products Division Resume

  • Challenge the status quo to improve Customer Satisfaction and create business opportunities with the Customer
  • Foster strong, credible relationships with key accounts, delivering integrated supply chain strategies to help deliver their growth plans, becoming the supplier of choice
  • Ensure the alignment of the catalogue and product information between L’Oreal and our customer
  • Follow the supply chain performance and coordinate improvement projects (demand, physical distribution and sales)
  • Leads internal OTC & NUT supply chain meetings to the benefit of all customers, CBMs, and other Perrigo functions and ensures follow up actions are documented and help to hold individuals accountable
  • Independently represents Perrigo at a top management level meeting at our top customers. Assist in ensuring our activities/processes/management is consistent across our management team
9

Experience For Customer Supply Chain Manager Resume

  • Understand each customer’s unique supply chain and develop supply chain account strategies to optimize profitability and customer satisfaction through proactive analysis and continuous improvement
  • Helps design/drive improved processes (inside and outside the department) as assigned by department leadership to make Perrigo a more cost-effective and reliable supplier to our customers. Ensures processes are disciplined from the acceptance of business through on-time delivery and commercialization
  • Demonstrated proficiency of Microsoft Office Suite, SAP, Crystal Enterprise, Oracle, PEAK and Sharepoint
  • Attention to detail and the ability to follow through on a variety of complex processes are necessary
  • Lead and support customer supply chain programs with Commercial Sales that deliver volume and accelerates top line growth & Act as the “voice of the customer” within Mondelēz Supply Chain
  • Drive towards undisputed leadership in supply chain of best in class programs and processes that improve performance to customers in partnership with the Customer Development Manager. Provide feedback to internal stakeholders on specific needs and potential future program development opportunities
  • Lead CPFR analysts to ensure maximum on shelf availability of vendor products within the Loblaw, Shoppers Drug Mart, Wal-Mart & Metro Quebec network on inventory, promotional and innovation strategy and execution
  • Support the engagement process with key customers on day to day and strategic supply chain opportunities ( ex. Quarterly review cycle & JBP ). Drive Action Plans around Advantage Survey results
10

Experience For Senior Customer Supply Chain Manager Resume

  • Personality: self-starter, highly-motivated, process-focused, flexible and able to effectively achieve results in a largely autonomous work environment
  • Leadership/project coordination experience
  • Develop and maintain customer relationships to achieve executional excellence and to meet and exceed our customer’s KPI expectations
  • Lead in recruitment and development of the organization through a commitment to innovation, advancement planning, continuous improvement, in addition to diversity and work life balance
  • Develop the capability of customer and customer service team’s through increased understating of new programs, industry trends and strategic initiatives
  • Partner with Product Supply and Logistic Operations to develop and implement the action plans needed to meet and exceed our service metrics ( i.e.: Case fill rate and On time Delivery )
  • Responsible for cultivating a great place to work & unleashing empowerment amongst the CS& L team
  • Lead in bridging supply chain relationships between customers and other supply chain functions (Logistic Operations, Product Supply )

List of Typical Skills For a Customer Supply Chain Manager Resume

1

Skills For Senior Customer Supply Chain Manager Resume

  • Solid supply chain / logistics experience
  • Demonstrated comfort dealing with large, demanding customers with complex distribution networks
  • Build effective working relationships across functional areas and levels of the
  • Experience in logistics and customer facing roles, preferably in the FMCG industry
  • Strong understanding of the dynamics of supply and demand
  • Experience leading customer negotiations
  • Previous experience working in and with multicultural and global teams
2

Skills For Senior Customer Supply Chain Manager Consumer Products Division Resume

  • Experience within Supply Chain, Logistics, Transportation or related field in a customer facing role
  • A demonstrated understanding of the needs of Nestlé Canada retail customers and consumers
  • Experience creating BOMs to move product forward
  • Develop and maintain strong positive relationships with Ecolab’s top customers, including the delivery of plans to optimize the total Supply Chain
  • Related supply chain experience, preferably in a consumer products or manufacturing organization
  • Strong results orientation and work ethic, able to work independently
  • Build strong, collaborative relationships with internal and external business partners
  • Has worked/experience of/collaborated with an industry body e.g. local GS1 organization/ECR group
3

Skills For Customer Supply Chain Manager Resume

  • Experience in Supply Chain or Operations Management
  • Deliver on Cost to Serve. Ensure the cost to deliver is optimal for customers to achieve excellent KPI results
  • Understanding of LEAN concepts eg Value Stream Mapping
  • Ensuring complete and regular exchange of information with Sales Department concerning customers
  • Achieving Internal and external KPI’s: DPA, Service, OSA, Inventory, Freshness, etc
  • Ensuring adherence with policies described in the General Terms of Trade
  • Building customer relationships and exchange market metrics information
  • Recommending initiatives with customers to optimize flows (information, products, financial) and costs
4

Skills For Senior Customer Supply Chain Manager Resume

  • Defining scorecards for key indicators follow-up and focus on service levels
  • Successful utilization of Lean principles and tools (Flow, Pull, Kanban, Kaizen, Value Stream Mapping, A-3 thinking, formal problem solving, etc.)
  • Maintain a thorough understanding of the e-Commerce industry including best practices, standards and innovative ideas
  • An understanding of the Sales & Operating Process (S&OP)
  • Confident dealing with and influencing people at all levels across the business
  • Build organizational capability, including direction setting, development, and performance management for 2 to 6 direct reports
  • Lead associate development by indirectly providing coaching, guidance, and development to members of customer supply team
5

Skills For Senior Customer Supply Chain Manager Consumer Products Division Resume

  • Past record of matching the needs of L'Oreal and the customer in a positive way
  • Collaborate and plan jointly with Sales and the customer to optimize sales while maintaining customer’s targeted inventory levels
  • Knowledge of the supply chain and the impact of demand planning on supply chain performance
  • Partner with leaders of other functional areas and business partners to drive overall performance while aligning with Mondelez values
  • Lead China new product launch & phase out tracking & execution
6

Skills For Customer Supply Chain Manager Resume

  • Highlight channel shortages in the market, collaborate on demand shaping and supply improvements
  • Lead the collaborative planning with our logistics provider to ensure scalability of the China supply chain and implement new and innovative solutions
  • Enhance Sales team Unsaleables knowledge base and exposure via monthly reporting
  • Manage RSi product attribute database to increase reporting accuracy
  • Provide quarterly spoils reporting; identify opportunities/trends, educate sales team
  • Key KPI tracking and Improvements. Main KPIs are; Inbound Service, Stock In Trade and Cost to serve
  • Drive awareness of On Shelf Availability and the opportunities for both Nestlé and the Customer in tackling this issue
  • Coordinate the information sharing on products, promotions and launches, between the sales team and the customer
  • Provide support and guidance to the wider CSC and commercial teams in helping develop customers from operational to strategic partnerships
7

Skills For Senior Customer Supply Chain Manager Resume

  • Work closely with the customer in a true collaborative partnership, delivering against agreed internal and external KPIs
  • Co-lead with account leadership the annual planning process and provide formal business reviews to sales and supply Vice Presidents and Directors
  • Work with Credit Manager to ensure credit collection and risk assessment, client base management, reporting and budget for credit indicators
  • Ensures full KPI alignment and Drive issue resolution, liaising with key internal stakeholders to ensure daily and weekly service level targets are met
  • Engage and positively Influence external stakeholders
8

Skills For Senior Customer Supply Chain Manager Consumer Products Division Resume

  • APICS certification is an advantage
  • Possess expert knowledge and experience of supply chain operations; including EDI, VMI, CPFR, Customer Data Systems (Retail Link, Vendor Pulse, Retail Solutions, True Demand, etc), Transportation, Warehousing, Production Scheduling and Demand Planning
  • To develop and support an efficient RB Supply Chain network to grow the company’s e-Commerce business by partnering internally with cross-functional teams
  • To build strong relationships with internal e-Commerce partners and with the company’s e-Commerce customers
  • Lead and participate in global cross functional teams to drive continuous improvement
  • Develop and ensure that key Supply Chain metrics are sustainable and relevant to the growth of the organization’s e-Commerce business
9

Skills For Customer Supply Chain Manager Resume

  • On shelf availability and stock in trade
  • Identify, lead and implement improvement initiatives to optimise supply chain efficiencies with the customer (e.g. Active Order Management, Joint Value Creation)
  • Lead the Vendor Replenishment Planners to deliver customer centric, efficient replenishment and great service
  • Develop Value Chain Strategy and embed in Strategic Business Plan cycle, and engagement lead on on supply chain platforms (OSA, Information Flows). Leads cross company S&OP / IBP focussed planning activities to ensure alignment between supply and demand
  • Build strategic partnerships with top customers, identifying shared supply chain efficiencies and aligning with customer initiatives
10

Skills For Senior Customer Supply Chain Manager Resume

  • Recruit, train, develop and build a high performing Customer Operations team
  • Drive continuous improvements and process innovation around order capture / cycle times to increase responsiveness to customer needs
  • Partner with Henkel sales and demand planning teams to provide customer order projections/ forecast (where available) to improve Henkel’s forecast accuracy and inventory
  • Experience in Supply Chain or Operations Management
  • Communicate internally customer initiatives and requirements with anticipated impact to
  • Strong quantitative and analytical skills and aptitude in addition to strong computer skills with knowledge of Microsoft applications, particularly Excel and Access

List of Typical Responsibilities For a Customer Supply Chain Manager Resume

1

Responsibilities For Senior Customer Supply Chain Manager Resume

  • Experience which includes
  • Business, Supply Chain or Financial analysis experience
  • Proven ability and willingness to develop relationships with customers and internal functional partners
  • Interface with Collections & SSO teams to provided leadership and resolution of escalated customer’s invoice percent current ( IPC ) challenges
  • Customer Relationships: Ability to work with external and internal customers across and up and down their organization
  • Leads, directs, and trains all aspects of Customer Engagement Center (CEC). This includes ensuring alignment with the strategic direction set by the Sales and CS&L leadership, and ensuring execution processes are in place to provide consistent, reliable service throughout the supply chain
2

Responsibilities For Senior Customer Supply Chain Manager Consumer Products Division Resume

  • Frequent interaction with Sales Executives, Customer Executives, Supply Chain leadership, Field Logistics, and any functions that impact our service and relationship with our Customer
  • Collaborate with customers and internal sales to develop strategic customer roadmaps for assigned customers, lead Joint Business Planning (JBP) sessions while ensuring consistent approach and leverage insights from other sessions
  • Ensures tactical implementation of the operational component of our customer strategies through communication and collaboration with Customer Services, Field Sales and Logistics
  • Influences overall Customer program or project success, finances, and/or the ability to meet objectives
  • Utilizes advanced skills to communicate matters of significant importance to the business, representing the organization to multiple internal and external constituents, negotiating issues with significant impact on the achievement of strategic objectives
  • Gather Customer view of service, inventory and on-shelf availability (OSA) reporting; ensure that insights and reports are published quarterly. Develop and maintain customer relationships to achieve executional excellence and to meet and exceed our customer’s KPI expectations
  • Lead in recruitment and development of CEC associates through a commitment to innovation, advancement planning, continuous improvement, establishing/implementing best practices, in addition to diversity, and work life balance creating an environment for great place to work
3

Responsibilities For Customer Supply Chain Manager Resume

  • Lead CPFR analysts to ensure maximum on shelf availability of vendor products for assigned strategic Customers
  • Develop the capability of customer and customer service team’s through increased understating of new programs, industry trends and strategic initiatives through participation/membership in Customer and Supplier collaboration boards
  • Responsible for cultivating a great place to work & unleashing empowerment amongst the Customer Engagement Center (CEC) and Customer Engagement Organization (CEO)
  • Participation in Customer and Supplier Collaboration Board
  • Manage the activities of the Customer Logistics Team to deliver high levels of service to the Customer - complete order, on-time delivery, free of damage, and accurate transaction
  • Define, collaborate and implement activities needed to achieve sales plan, thanks to the knowledge of the promotional plan and thanks to the feedback received by the customer on this promotional plan
  • Lead the activities of the team to maintain seamless communication with the Customer, the Sales Teams, and the Regional Logistics Centers
  • Manage multifunctional and business wide projects, with the aim to optimize the way we serve our customers
4

Responsibilities For Senior Customer Supply Chain Manager Resume

  • Work closely with key internal stakeholders to initiate, plan and execute new improvement project ideas
  • Internally liaise with Sales, Customer Service, and Demand & Supply Planning and externally liaise with Customer Commercial and Replenishment to optimize store and Distribution Center (DC) logistics while maximizing sales
  • Achieve Internal and external KPI’s: Service, OSA, Inventory, Freshness, etc
  • Deliver Proactive Supply Chain Solutions to Customers and Channels through the development of robust customer supply chain sensing capabilities and collaboratively managed (internal and customer) project action plans
  • Identify and Achieve Service Excellence as Defined by our Customers
5

Responsibilities For Senior Customer Supply Chain Manager Consumer Products Division Resume

  • Implement, lead and manage Campbell's Supply Chain initiatives
  • Implement, lead and manage Campbell’s Supply Chain initiatives
  • CPG (Consumer Packaged Goods) specific logistics management. Knowledge of supply chain planning and operations including Customer Service, manufacturing planning, inventory planning and forecasting systems
  • Customer focused with a strong service orientation
  • Strong communication (written and verbal) skills; comfortable communicating at various organizational levels, and able to back-up thoughts with facts and analysis
  • Proficiency with Excel, Access, other MS Office applications, and supply chain planning and optimization tools
6

Responsibilities For Customer Supply Chain Manager Resume

  • Flexibility to support multiple projects with ability to meet all deadlines
  • Occasional travel required to Newell and customer locations in support of broader supply chain leadership responsibilities
  • Think and act strategically in the business while able to focus on day-to-day operational execution
  • An enthusiastic leader, with the drive to create a best in class systems and process
  • Drive for results/execute with excellence
7

Responsibilities For Senior Customer Supply Chain Manager Resume

  • Communication: Able to present thoughts and point of view with clarity and brevity
  • Leadership and change agent abilities: Overcome inevitable problems and obstacles, seeing past currently policy or practice gaps and provide guidance & maintains a continuous improvement mindset
  • Strategic plan development and thought leadership
  • Develop & leverage customer relationships as well as coach on customer relationship management
  • Supply chain/logistics functional expertise within assigned route to market
  • Expertise with Customer systems, processes, and tools
8

Responsibilities For Senior Customer Supply Chain Manager Consumer Products Division Resume

  • Manage the channel replenishment to drive the right channel inventory with key partners, reducing shortages on the retailer's shelf and improving key metrics (cost, service, inventory, cycle time)
  • Collaborate with internal supply chain partners to ensure supply, minimize cost, and improve processes to include driving value through customers’ supply chain
  • Prepare and lead monthly S&OP meetings with business and CSC planning team. Provide analysis, information and recommendations to optimize assigned area while enabling business objectives
  • Support the Supply Chain Lead to develop end to end supply chain solutions to meet customer requirements and supply chain KPIs
  • Proficient in data base manipulation /organization via Excel
  • Establish and drive procedures

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