Deployment Manager Resume Sample
Gail Lubowitz
573 Kamille Pine,
Philadelphia,
PA
+1 (555) 329 7266
Work Experience
Deployment Manager
10/2016
-
PRESENT
Detroit, MI
- Field Experience – Strong marketing, sales, product support and/or other distribution experience, preferably including a strong understanding of our dealers’ operations
- Lead IFM Transitions for new accounts
- Collaborate with Product/Service Leads to identify foundational transition items for optimization, conduct MSA review with AD, Account and Transition Teams
- Define and implement project plans in accordance with client’s needs as early as pre-selling activities, through transition, optimization and transformation
- Structure and lead focused resources to appropriately optimize volume of work required by the on account team
- Define and implement project plans in accordance with client’s needs as outlined in the MSA from Transition through Optimization (stabilization)
- Identify and manage overall project dependencies and ensure project deliverables stay on-time, on-target and on-budget
- Clarify and communicate project objectives including detailed understanding of client deliverables and success criteria
Senior Deployment Manager
07/2010
-
04/2016
Chicago, IL
- Cultivate and communicate with clarity client expectations on transition/optimization deliverables
- Responsible for IFM client satisfaction during transition and optimization process
- Clearly define and align product and service line roles to support account teams
- The role requires some travel
- Ten (10) years of experience in Human Resources, Talent Acquisition management or related discipline with increasing responsibilities for multi-faceted direction and planning
- Track record of successful contract transition on U.S. Government contracts
- Previous experience transitioning large OCONUS programs in Hazardous/Combat environments
Site Deployment Manager
09/2004
-
01/2010
Houston, TX
- Lead staff toward a common objective
- Persuade & identify mutually beneficial objectives for the company and contract candidates
- Interact effectively with multiple levels of management from first line supervisors to senior company managers
- Operate effectively with limited guidance while ensuring company standards and expectations are fulfilled
- Ability and familiarity of operating in foreign countries and with different cultures
- Interact effectively with a multi-ethnic workforce
- Governance - ensuring utilisation of best practices and associated system (Decision Rights, Protocols and the NEXUS 2.0 system usage) and participate or provide inputs to the appropriate decision making forums Local SOP, PDT’s etc.
- Financial - ensure the delivery of NPI’s as per the cycle plan, which generates growth through innovation, optimisation through productivity and regulatory compliance of the portfolio (1 – 20 bn cig. ). Ensure that Local business cases, provide the appropriate transfer price, capex, gross margin impact and write off information required to allow effective business decisions
- Estimate costs, define and implement project plans in accordance with client’s needs as early as pre-selling activities, through transition, optimization and transformation
Education
Ohio State University - Marion Campus
2000 - 2004
Bachelor's Degree in Business
Professional Skills
- Strong problem solving skills, interpersonal skills
- Strong negotiation and planning skills including resource supply and demand planning
- Validate Contract prior to consultants going on site prior to deploying resources
- Strong computer/PC skills Proficiency in project management software & tools including MS Project, Excel, Word
- Excellent communication skills, including direct customer interaction and ability to answer IT-related questions
- Strong leadership and people management skills; able to challenge, coach, motivate and train staff to produce positive results
- Excellent communication and interpersonal skills at individual, team and management level
How to write Deployment Manager Resume
Deployment Manager role is responsible for deployment, customer, leadership, software, travel, reporting, oncology, integration, languages, troubleshooting.
To write great resume for deployment manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Deployment Manager Resume
The section contact information is important in your deployment manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Deployment Manager Resume
The section work experience is an essential part of your deployment manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous deployment manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular deployment manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Deployment Manager resume experience can include:
- Solid communication skills, particularly in highlighting issues and take corrective action
- Deployment experience – to include hands on with installation or commissioning skills
- Unix skills (Shell) with at least 2 years of experience
- Proven track record of managing onsite/near shore and offshore resources; experience managing ‘Follow The Sun’ support model
- Leadership skills including employee mentoring and development
- Proficient electrical circuit troubleshooting skills
Education on a Deployment Manager Resume
Make sure to make education a priority on your deployment manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your deployment manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Deployment Manager Resume
When listing skills on your deployment manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical deployment manager skills:
- Strong critical thinking capabilities, as well as effective oral and written communication skill
- Previous program and project management and business work with strong leadership skills
- Excellent communicational and presentational skills
- Strong diagnostic and analytical skills required
- Upply Chain experience in Consumer Packaged Goods (CPG preferably Food & Beverage CPG) including supply planning
- Experienced in Continuum and experienced in monitoring the system
List of Typical Experience For a Deployment Manager Resume
1
Experience For Senior Deployment Manager Resume
- Experience developing and managing multiple simultaneous implementation schedules and activities across multiple teams
- Experience working in a customer-facing role
- A proven team-worker who can get things done thru’ working hand-in-hand with peers and subordinates in a result-driven environment
- Experience Project Managing HCM, Payroll or Financial implementations within medium Enterprise, large Enterprise or Fortune 500 Customers
- Experience using Remedy or other change management tools
- Receive invoices and validate for accuracy
- Triage and prioritize system failures accordingly
- Consultative and customer focused with gravitas to operate at CxO level
2
Experience For Resource Deployment Manager Resume
- Determining, allocating, and directing GP and 3rd party deployment resources
- Create budget numbers for new projects being considered for production and track financials during the project (forecasting, accruals and actuals)
- Coordinate deployment planning meetings to document clear/concise steps including the following for each task
- Manages project plans through planning to implementation with Merchandising, Merchandising Operations, and
- Contributes to the Planning of Site Deployment activities, including the preparation of Site installation & test plans
- Performs Post Installation Check Out (PICO) tests at project sites & supports commissioning testing
- Prepares test reports which record the pass, fail status of planned tests & identify problems detected during testing
3
Experience For Site Deployment Manager Resume
- Develop deployment plan, reporting, and monitoring (include annual route plan, weekly targets)
- Implement and monitor mechanisms for Power User knowledge building and sharing
- Work with the Workday Partner Coordinator to help maintain relationships with partner consulting firms sub-contracting to Workday
- Evaluate risk of introducing a change to production and create risk matrix at very early stage of deployment planning
- Quickly developing and maintaining expertise on all design and deployment components and processes
- Performs analysis of system, subsystem, hardware & software requirements to define installation & testing methodology
- Plans & performs integration & test activities at project sites to mitigate the key project commissioning risks
- Works with sub-contracted installation technicians for the planning & execution of installation activities
- Manages & installs test software in the field including the restoration of systems to pre-test conditions
4
Experience For Engagement Deployment Manager Resume
- Oversee metering endpoint and network deployment efforts
- Manage installation sub-contractors responsible for installing endpoints (if applicable) and devices in accordance with the deployment plan
- Lead logistics resources to manage supply of AMI endpoints and network materials required for achieving the deployment plan
- Insure AMI endpoint and network equipment sampling processes followed per utility requirements (if applicable)
- Work closely with logistics resources to manage supply of AMI endpoint and network equipment required for achieving the deployment plan
- Provide safety reporting to utility for project subcontractors
- Mobilize and engage local teams, establishing clear and capable long-term business process owners
- Confidence with tools for Data Analysis and Reporting, such as for example Tableau or SAP
5
Experience For Deployment Manager Deloitte Global Resume
- Manage the day-to-day activities of multiple engineering / deployment teams
- Facilitate SELC Gate Reviews and Acceptance Testing with customers
- Manage and monitor multiple enterprise-wide store deployments going on at the same time
- Manage hardware footprint across multiple geographies to obtain economies of scale with hardware pricing and maintenance
- End to end Deployment Planning for large enterprise-wide remote deployments at 1000+ locations
- Knowledge of network integration and networking technologies eg Brocade / Cisco
- Gap analysis of existing process
6
Experience For Mach Deployment Manager Resume
- Creation, tracking and management of an intergroup status matrix
- Work directly with Workday Partner Coordinator to address staffing requirements that cannot be filled internally
- Organize across different teams and service lines to drive consistency and capacity sharing beyond their own team’s scope
- French or German speaking
- Work closely with Deployment team’s Senior Manager leading the respective program area
- Work closely with release manager in overseeing frequent release production activities
- Knowledge and understanding of DevOps
- Participate on production deployments (available to work outside business hours and during week-ends; overtime is compensated)
- Partner with customers to define initial configuration of the Kay Protect platform, including audit checklists, alert recipients, Portal and dashboard access
7
Experience For Solutions Deployment Manager Resume
- Provide training to corporate users and web admins as needed
- Buildhigh performance teams through staff development, recruitment and retention tosupport growing business needs
- Provide Set-up services, application usage guidance and catalog consulting for the Xtime product to our dealer customers
- Work with Professional Services managers to develop and implement training plans for new hires and tenured staff
- Build relationships with regional partners with the goal of deploying partner resources on engagements
- Continuously improve processes around resource management, project management and deliver, working cross functionally and within Professional Services
- Provides technical review & approval of the pass, fail status for completed test certificates
- Assists in the supervision of Site Deployment & sub-contracted staff ensuring application of standards, practices/procedures, quality assurance & adherence to schedule & budget
- Works with Site Quality representatives to ensure the inspection of installed equipment including the documentation & rectification of any identified issues or non-conformances
8
Experience For Configuration & Deployment Manager Resume
- Works with the Deployment Site Manager for the maintenance & calibration status of specialty equipment used for testing & commissioning
- Assists the receiving an& d control of site materials including the capture & control of the as Installed system configuration
- Assists in the training & development of junior team members
- Investigates test anomalies through analysis of data files, design documentation & interaction with development departments & teams
- Extended travel to site is required in accordance with company policy
- Interface and communicate with various IT teams including Business Analysts, Project Managers, Development/SME, Quality Assurance, Infrastructure, Training, User Acceptance Testing, and Service Desk
- Manage and provide reporting updates to management
9
Experience For Global Deployment Manager Resume
- Lead the L+G AMI endpoint and network deployment SMEs, and subcontractors
- Manage the installation subcontractors in connection with safety, quality, productivity, and professionalism
- Review and upgrade endpoint sampling, deployment and crossdock processes. Manage the AMI endpoint and network equipment install audit process and oversee process improvement activities
- Provide any customer complaints or claims to utility for resolution - Escalate issues for effective problem resolution
- Manage network deployment to insure daily performance and milestones are met
- Provide technical direction for the AMI endpoints, and network equipment deployment
- Work with installation subcontractors in field and at cross dock
- Coordinate all supply chain and logistic activities to support deployment plans
- Provide project data to utility scheduler as needed
10
Experience For BHI Deployment Manager Resume
- Analyze and troubleshoot an RF based communication network
- Direct reports include Business Process Analysts and Power User Coordinator
- Organize and lead issue and gap resolution
- Establish clear deliverables with owners and due dates and manage progress against committed milestones
- Report project status to stakeholders at daily, weekly and monthly intervals
- Transition facility to long-term process & systems support
- This job requires the ability to communicate complex, technical process & systems issues, observations and ideas with clarity across all levels of the organization (end users through senior leadership)
- Seeking information about the real, underlying needs of the customer, beyond those expressed initially, and matching these to available (or customized) products or services is handled at this level
- Incumbent develops well-prepared action plans for the current year and has a clear sense of what needs to be achieved in the year to come
List of Typical Skills For a Deployment Manager Resume
1
Skills For Senior Deployment Manager Resume
- Technical project management including prior experience with customer-premise equipment deployment management
- Technical project management, including prior experience with customer-premise equipment installations
- PC/technical skills (includes troubleshooting of browsers & variety of applications)
- Strong understanding of HVAC, access control or other building systems
- Previous experience in a services business leveraging new technologies including mobile applications, cloud/SaaS, and wired/wireless networks
- Experience in process mapping/flow charting/procedures documentation
- Demonstrate calm diplomacy and professionalismunder pressure during rapid change, conflicting demands and crisis management
- Experience in leading/managing the deployment of large complex solutions
- Experience in Akamai load balancing
2
Skills For Resource Deployment Manager Resume
- Working experience in system deployment & installation design of a project
- Experience in the installation & testing of train control systems
- Good understanding of company policy & procedures
- Experienced with service delivery cost models and financial reporting
- Systems Engining & SIGINT Systems Experience
- Experience in managing internal stakeholder expectations
3
Skills For Site Deployment Manager Resume
- Experience in customer-facing software solutions
- Strong Schneider building controls product knowledge
- Experience using Salesforce or similar Deployment Support/CRM applications
- Good understanding of product delivery processes and technologies
- Demonstrated understanding of deployment practices, distribution theory
- Experience in planogramming and space management
- Experience working with Oracle databases (understand stored procedures, triggers, SQL)
4
Skills For Engagement Deployment Manager Resume
- Portal experience using web services and service oriented architecture
- Experience in handling Design WebServices and deployment
- Work with the Customer Solutions Partners to develop projects identified as potential CareAdvantage projects including business case validation
- Building and fostering customer relationships while acting as a single point of contact for all deployment activities during the design and implementation
- Determining project risks, defining corrective action and driving the projects to closure
- Forecasting, scheduling and coordinating of professional services consultants for Epicor client engagements within assigned area of responsibility
- Managing utilisation of Business Partners (Booking/PO checks/Uploading of timesheets into Claim)
5
Skills For Deployment Manager Deloitte Global Resume
- Understanding of Load balancing, Web Server Plug-ins and JVM
- Identifying barriers which hinder success and proposing remedies
- Understanding of networking concepts and cable types
- Understanding of commissioning principles
- Assisting with the qualification and onboarding of new installation partners
- Developing and documenting detailed, and comprehensive customer program and site deployment plans
- Planning and coordinating release deployments and transition
6
Skills For Mach Deployment Manager Resume
- Developing project or lifecycle plan for a single or multiple initiatives;
- Working knowledge of safety practices required on site
- Working knowledge of one or more DMS systems (highly desirable)
- Understanding of all parts of a chiller plant and how they are usually controlled
- Optimizing operational activities and drivingvisibility into operations through analysis, trends and measurement
- Providing technical direction and specs for projects (BOMs, materials lists)
- Coordinating and communication of deployment readiness status and schedules
- Advertising Agencies, Suppliers, Designers
- Being a team player is paramount
7
Skills For Solutions Deployment Manager Resume
- Understanding of security guidelines SOX and PCI
- Testing of new capabilities to access impact when deployed in a production environment
- Designing meeting structure and coordinating meeting events ;
- Building and fostering customer relationships while acting as a single point of escalation for deployment activities during the implementation
- Designing and disseminating meeting materials and agendas;
8
Skills For Configuration & Deployment Manager Resume
- Recording feedback from meeting and provide a summary to management team. Also, providing recommendations to leadership on ways to achieve action items
- Determining, allocating, and directing deployment resources
- Mapping of existing deployment process from development to operations
- Developing and documenting detailed, and comprehensive customer site deployment plans
- Assisting installation partners with logistics, installation procedures, troubleshooting, customer communications, and other aspects related to deployment
9
Skills For Global Deployment Manager Resume
- Ensuring the quality of installation partner tasks and evaluating final installation partner deliverables
- Supporting deployments as they happen, sometimes during late or nighttime hours
- Creation, testing, and troubleshooting of site, including travel policy, pricing, and PNRs
- Creation, testing and troubleshooting of CONNECT site, including travel policy, pricing and PNRs
- Management of IT aspects surrounding staffon-boarding and off-boarding efforts, following established processes andprocedures
- Primarily responsible for the reporting & management of hardware equipment failures during the installation, testing & commissioning phases of deployment
- Configure, test and conduct troubleshooting of site, including travel policy, pricing and PNRs
- Resolve issues affecting project completion timeline, including staffing changes, equipment delays, and coordination of external dependencies
10
Skills For BHI Deployment Manager Resume
- Quickly developing and maintaining expertise on all elements of the KOLO System, including design and deployment processes
- Prepares problem reports in the defect tracking / problem reporting system describing test failures & defects
- Assist the Program Manager in working with product management to insure deficiencies and defects found during testing and/or deployment are addressed
- Project Planning/Managing, methodical thinking
- Apply critical thinking to deployment planning, deliverables and project execution
- Lead Building Management System commissioning efforts
- Maintain highly engaged employees in all relevant areas, providing guidance where needed and champion merchandising standards throughout stores
List of Typical Responsibilities For a Deployment Manager Resume
1
Responsibilities For Senior Deployment Manager Resume
- Assignments tell what needs to be done and when it needs to be completed. Specific performance standards are in place but the way to get to the standards are up to the incumbent or their team. Review is after the work is done except in the most complex or high impact cases. Incumbent can change practices and procedures to get the desired results
- Communications Skills – Reporting to VP/CEO level
- Direct experience in fast paced technology or new media industry required, with preference for experience in Security and / or Cable & Telecommunications
- Identify scarce skill needs and work with management/team members to fill scarce skill gaps as appropriate
- Experience on F5 and multiple data center deployment experience
2
Responsibilities For Resource Deployment Manager Resume
- Demonstrated flexibility and the ability to deal with ambiguity associated with working in a dynamic and changing environment
- Experience project managing HCM, payroll or financial implementations within medium Enterprise, large Enterprise or Fortune 500 Customers
- Deployment experience – to include hands on installation or commissioning
- Experience in build and deployment for multiple technologies (such as C, Pro C, Java)
- At least five years’ experience within Hitachi, a similar organisation, end user or IT consultancy services provider
3
Responsibilities For Site Deployment Manager Resume
- Ensure excellent liaison between the AOC team and Operations Management teams
- Validate site surveys, Nodal/Link acceptance documents & work with Systems design engineers
- Identify risk areas i.e. supply/demand, over/under staffed, shortage of a specific skill and review these with internal stakeholders
- Retail Deployment experience to a large enterprise chain (remote deployments)
- Experience within operations / contact centre environment and/or BPO would be an asset
- Progressively responsible job-related experience
- Experience with project management tools such as Microsoft Project, Microsoft Teams, and Smartsheet
4
Responsibilities For Engagement Deployment Manager Resume
- Experience with Microsoft Office and related applications
- Experience in continuous improvement methodology (i.e. Six Sigma, Lean)
- Experience with the management of facilities at airports or other high traffic venues
- Load invoices onto certain customer databases for prior approvements
- Make continuous improvement a priority
- Previous experience of Project Management desired. Ability to drive results in a P/L environment
- In experience
- Develop and Manage deployment validations: pre-deployment, deployment weekend cutover, and post deployment activities
- Experienced on SOA
5
Responsibilities For Deployment Manager Deloitte Global Resume
- Determining deployment risks, defining corrective action and driving the projects to closure
- Leading/facilitating team meetings;
- Ensuring that all change are implemented using best practice
- Maintain and send timely communications to stakeholders including internal IT teams and business regarding upcoming deployment
- Administration of ‘Sapphire Agreement’, including the following components
- Responsible for deployment project success, allocating resources to complete Request for Service and implementing processes and procedures
- Provide monthly data for measuring the performance of the contract and compliance to operating procedures
- Contribute and implement ideas and action plans to improve the RMO planning and scheduling processes
- Problem solving complex situations with multiple interdependent, moving parts
6
Responsibilities For Mach Deployment Manager Resume
- Project communications, including: project promotion, status reporting and meetings coordination
- Assist in providing direction and support to support organizations (e.g. pricing, legal, business practices, etc.) on offerings deployment and related issue
- Single-Point-of-Contact for all resource booking/scheduling and enquiries
- Forecast of effort exhaustion to enable proactive raising of contract extensions (by Services Sales) and to avoid working at risk
- Serves as the project lead for infrastructure deployment efforts, including cross-team efforts where Trading Infrastructure is the largest stakeholder
7
Responsibilities For Solutions Deployment Manager Resume
- Track and report on data center capacity and health, including space, power, and cooling
- Comprehensive understanding of dealership processes with regard to common shop operation, repair order process and customer appointment handling
- Review project release documentation to ensure it captures behaviors witnessed during testing
- Available to work outside business hours and during week-ends
- Monitor systems, technologies, and customer requirements on an ongoing basis to ensure necessary system response times and availability
8
Responsibilities For Configuration & Deployment Manager Resume
- Execution of multiple projects, on-time, on budget, following industry practices
- Serve as both internal and external primary point of contact post Scheduler implementation adhering to our RAMP guidelines
- Ensure all customer status reports are up-to-date and accurate working with other team members
- Accountable for deployment approach leveraging a mix of internal and vendor resources
- Responsible for third party resource scheduling and adherence to procedural policy
- Enter engaging responsibilities here - not a task list
- Basic understanding of the change order process
- Knowledge of wireless devices and networks, connectivity, and troubleshooting
9
Responsibilities For Global Deployment Manager Resume
- Site specific delivery planning
- Ensure the Systems Integrator is delivering to time and to requirements
- Managed offering performance within Canada
- Ensure all engagements have appropriate contractual cover/funding in place
- Ensure all the Business partners process and WW approvals are adhered too before engaging Business partner
10
Responsibilities For BHI Deployment Manager Resume
- Owns the transition of infrastructure from the engineering teams into production operations
- Oversee all data center activities, including repairs and network carrier work
- Updates temperature check status, salesforce cases on weekly basis, time tracking and participates in weekly team meetings
- Define data parsing requirements
- End-to-end integration testing
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