Digital Business Analyst Resume Sample
Horace Dietrich
9438 Jast Wall,
Los Angeles,
CA
+1 (555) 192 0276
Work Experience
Senior Digital Business Analyst
09/2016
-
PRESENT
Detroit, MI
- Provides competitive research and analysis to track and trend Meredith’s competitive landscape and positioning in the marketplace while working closely with the SEO team
- Leadership:Showing ownership over business problems and requests until resolution. Displaying an understanding of the business priorities, and applying that prioritization to your own work. Mentoring colleagues’ professional development in technical skills and industry best practices
- Assist internal stakeholders with strategic projects; provide guidance that’s in-line with TE’s governance model, digital best practices and brand alignment
- Capture, organise, harmonise, critically evaluate, decompose & simplify business need & new value proposition into a set of clear, understandable & technology agnostic business & user requirements forming a functional spec
- Elicit requirements & resolve conflicts using interviews, requirements workshops, business cases, benefits modelling, use cases, business process analysis, consumer feedback, analytics, device & software capabilities/constraints, non-functional, compliancy & safety policies
- Create & own the functional specification, product backlog, agile user stories (including acceptance criteria, how to test, definition of done, scenarios, themes & EPICs)
- Proactively communicates & collaborates with all stakeholders to communicate, convey & educate the business need & new value proposition to downstream delivery teams
Digital Business Analyst
08/2010
-
06/2016
Los Angeles, CA
- Identify & instruct the creation of training packages & modules to scale knowledge distribution in the most efficient way
- Track & report progress via burndown charts to the project manager & business owner
- Deep understanding and experience managing all phases of the product
- Responsible for gathering, specifying, prioritizing and documenting product requirements for mobile, Airgas.com and eMarkets platforms
- Responsible for developing and documenting functional designs for the software, gathering the appropriate approvals, and reviewing design with the software development team, eCommerce and Web Operations team members
- Responsible translating users' business requirements into detailed functional designs for development, testing and implementation
- Responsible for working with the business owners and technical teams to facilitate defect management and prioritization as well as customer technical support for the digital properties
- Evaluate and produce documentation, including business case, enhancement/change design, and end user training documents
- Interact with cross-functional teams, including IT, eCommerce (Product Management, QA, Merchandising, Analytics, Marketing, etc.)
Junior Digital Business Analyst
04/2004
-
07/2010
Chicago, IL
- Ensure the customer view is captured at the heart of each requirement to ensure a best in class customer experience
- Ensure application & operational requirements are captured, communicated & costed
- Support business prioritisation & MVP (Minimal Viable Product) definition
- Validates technical feasibility, technical design & technical build in line with business & user need
- Validates supplier estimates, assumptions & cost profile (in relation to the technical build)
- Sign off on test scripts, test stages & reports to ensure the functional specification, acceptance criteria & overall business need is being accurately tested so business acceptance can be met
- Work as part of an agile sprint team acting as a proxy to the business owner to ensure the business vision, need & value proposition is communicated and well understood by the engineering & delivery teams
- Identify & suggest changes needed to business process or new processes that need to be in place in order for the successful delivery & in-life usage of the application / service
Education
Huntington University
1999 - 2003
Bachelor's Degree in Business
Professional Skills
- Committing to increasing their skills and experience in non-core specialisms (Dev, Test)
- Committing to increasing their skills and experience in non-core specialisms (e.g. Development , & Testing)
- Excellent communication, influencing and negotiating skills including regular exposure to Director and MD level stakeholders
- Strong Communication (Listening, Persuasiveness, Oral, Written) and Presentation skills
- Strong Facilitation skills for requirements gathering, and documentation
- Supporting other team members to improve their analysis skills where it is their non-core specialism
- Proven experience mapping data flows and creating test plans
How to write Digital Business Analyst Resume
Digital Business Analyst role is responsible for business, analytical, digital, analysis, developing, communications, research, design, organizational, technical.
To write great resume for digital business analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Digital Business Analyst Resume
The section contact information is important in your digital business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Digital Business Analyst Resume
The section work experience is an essential part of your digital business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous digital business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular digital business analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Digital Business Analyst resume experience can include:
- Experience with requirements specification and development, including process/functional design requirements gathering, use case development and process flow diagrams
- 6) Respond well to change and ambiguity while handling multiple stakeholders demands and priorities effectively
- Experience working as an agile product owner in a technology company with proven history of full product development (or relevant work experience)
- Developing negotiating and influencing skills
- Participating enthusiastically and effectively in Schroders Agile ceremonies
- Coordinating multidisciplinary teams to effectively deliver projects
Education on a Digital Business Analyst Resume
Make sure to make education a priority on your digital business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your digital business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Digital Business Analyst Resume
When listing skills on your digital business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical digital business analyst skills:
- · Proven organizational and IT skills, together with the ability to prioritize and adapt within a changing environment
- · Numbers focused, able to work with large sets and volumes of data and strong problem solving skills
- Leverage effective communication skills to balance client needs and expectations with available resources and competing projects
- Good business systems analysis skills and developing knowledge of analysis tools and techniques
- Excellent innovative problem solving skills with the ability to challenge the status quo and drive positive change
- Past experience effectively communicating across teams
List of Typical Experience For a Digital Business Analyst Resume
1
Experience For Senior Digital Business Analyst Resume
- We are looking for the following skills and experience…
- Strong presentation/reporting skills – ability to synthesise complex information and communicate it in a concise and compelling manner
- Excellent oral and written communication skills and collaborates well with all levels of the business
- Effectively analyze and prioritize high impact initiatives
- Experience working with the Business, Marketing, and User Experience team
- Skills in querying and analyzing structured (relational databases and SQL), if possible also unstructured data
- Proven experience of implementing complex projects
2
Experience For Junior to Senior Digital Business Analyst Resume
- Proven experience of BPM and process mapping tools
- O Analytical problem solving skills are critical to success in this role
- Undertake courses and learning in order to develop their skills and capabilities
- The ability to demonstrate significant experience working as a BA across the entire project lifecycle
- Restless writing skills
- Advanced experience with Google Analytics, Omniture, or similar web analytics tool, and experience presenting insights from these to business stakeholders
- · Interrogate relevant data sources to develop customer journey analysis and identify opportunities to improve online content effectiveness and user experience
3
Experience For Digital Business Analyst Co-op Resume
- Solid experience in ethnographic techniques
- Possess strong, practical stakeholder management experience
- The digital business analyst is connecting the dots making sure that we align all efforts to effectively sell products and services via digital channels
- Create documentation that’s consumable across a variety of skillsets and teams – from Media and Web Dev to Creative and QA
- Proven ability to gather solid requirements and acceptance criteria with all levels of leadership
- Can effectively communicate insights and plans to cross-functional team members and management
- Preparing and presenting solid business cases and requirements documentation
- Consulting experience delivering web and/or mobile channel solutions at an enterprise scale
4
Experience For Junior Digital Business Analyst Resume
- Experience leading user workshops, defining requirements, writing use and business cases, and designing workflow processes
- Direct experience in ecommerce or online marketing, preferably in product management or web marketing
- Experience analyzing and interpreting consumer and customer insights
- Experience leading or working in cross functional teams formed to produce a web-based business solution
- Experience supporting external-facing websites
- Previous experience of managing and communicating with clients
5
Experience For Digital Business Analyst, Assistant VP Resume
- Knowledge and experience of implementing project management processes, methods and tasks
- Evaluate the effectiveness of new and existing web features
- A proven track record of successful product implementation and an understanding of product lifecycle management
- A solid understanding of Agile project delivery methodologies
- Experience in one or more of the following domains
6
Experience For Senior CRM Digital Business Analyst Resume
- Strong working knowledge of mobile, web and cloud technologies
- Partner with design, technical and business teams to elicit requirements for cross-channel, customer-facing digital experiences
- Experience in digital-based (multi-device) business systems or e-business consulting
- Proven ability to produce and explain UML (using Enterprise Architect) and use cases
- Experience with Agile methodology (authoring user stories and acceptance criteria to express requirements.)
7
Experience For IT Digital Business Analyst Resume
- Five (5) years’ relevant digital experience with system integrators, including offshore resources
- Experience working with business process management tools
- Experience working with digital asset management tools
- Experience in large-scale CMS implementations using Drupal, AEM or Sitecore
- Team player with the ability to flourish in a challenging, fast-paced, professional environment with frequent shifts in priorities as business needs dictate
- A strong commitment to quality and attention to detail ensuring that the end product is completed accurately, and on time
8
Experience For Digital Business Analyst Access Advisory Solution Resume
- A good understanding of (Re)-Insurance business
- Experience in Microsoft Project, PowerPoint, Excel, Visio and SharePoint
- Breaking down a business goal into specific deliverables that are prioritized and well defined
- Know when to stop analysing and start prioritising, and be able to deal with ambiguity
- Experience and understanding of the software development lifecycle
- Experience working cross-functionally with business change
- Experience working with project teams in a wide range of complexity
- Experience in digital consumer and business analysis
- Experienced or knowledgeable with semantic model
9
Experience For VF Digital Business Analyst Resume
- To support the test team, especially to understand the fit criteria and priority of requirements
- Work independently as a strong team player
- Relevant experience in Business Analyst role
- Experienced in digital business analysis and/or system analysis
- Experience with Word, Excel, PowerPoint required
- As business analyst or technology experience
10
Experience For PCE Ciam Digital Business Analyst Resume
- Experience in Call Center and/or CRM applications is required
- Coordinates with Digital Experience teams on requirements, process flows and specifications
- Successfully work within a team environment to achieve common goals that improve our digital customers experience
- Demonstrate flexibility and initiative in tackling a diverse set of
- Previous experience of working in a BA role, preferably on digital / technology / software development projects or within the retail sector
- Experience working in Agile and Waterfall projects, and familiarity with the benefits and risks of each
- Knowledge of user experience and user design principles
- Responsible for analysis, design and effective implementation of new or enhanced business systems, tool or process
- Develop strong relationships with both IT colleagues and business subject matter experts
List of Typical Skills For a Digital Business Analyst Resume
1
Skills For Senior Digital Business Analyst Resume
- Excellent organizational and problem solving skills and strong ability to multi-task
- Proven change/programme management skills using iterative delivery methodologies
- Strong interest in digital analytics & experience working for a digital media company
- Experience (junior) and up of 5 years’ experience in a similar role and in a client facing position
- Skills to network, communicate and influence various stakeholders in an international setting
- Experience with conducting quality assessments and validation of end result data transfer
- Experience updating mappings, transformations and validations to correct issues and keep pace with changes in inbound data
2
Skills For Junior to Senior Digital Business Analyst Resume
- Demonstrated strong quantitative aptitude to problem solving
- Critical thinking and analytical skills within a robust digital landscape
- People management and virtual team leadership skills
- Working knowledge of customer data marts and good understanding of data modelling
- Understanding of key business processes, and experience from mapping and documenting processes
- Working knowledge of tokenisation and good understanding of how schemes work
3
Skills For Digital Business Analyst Co-op Resume
- · High level of data manipulation and experience in establishing on-going reporting for all digital channels including Website, Search, Social
- Experience working in digital marketing, ecommerce, or marketing operations (including workflow) domains
- Proven track record in developing models in the fields of marketing / revenue / consumer behavior, such as: response models, LTV, Churn & AB testing
- Experience working in a matrix organization and influencing others outside of reporting chain
- Experience as an active contributor to Agile meetings with one or more teams (Sprint Planning, Daily Stand-up, Demo, Retrospective, and Backlog Grooming)
- Experience working with testing software e.g. Quality Centre
- Experience working in, and managing business analysts across, virtual teams
4
Skills For Junior Digital Business Analyst Resume
- Some experience creating and delivering digital wealth management solutions
- Experience working with popular query writing tools like Looker, Tableau or Mode Analytics
- Experience from working with modern tools for managing requirements and backlogs, for example JIRA, HP ALM, IBM Rational or Jama
- Experience or more in working and managing the execution of digital projects
- Experience working on a digital direct response marketing team
- Relevant work experience, including business process or reporting analysis
5
Skills For Digital Business Analyst, Assistant VP Resume
- Experience compiling and analyzing large data sets
- Experience with client-facing projects ideally in consulting, agency or other business-related services
- Know when to stop analysing and start prioritising and be able to deal with ambiguity
- Capacity to be prescriptive with technical options while assisting stakeholders in prioritizing their needs
- Support the strategic planning process and assist in developing global digital priorities
- Experience in delivery of high-quality analysis through virtual teams and developing capability within those teams
- Experience of employing a broad and diverse range of business analysis best practices, disciplines, methodologies and tools
6
Skills For Senior CRM Digital Business Analyst Resume
- Strong understanding of commercial principles
- Detailed knowledge of Barclaycard online platforms, including the technology profile and customer service experience
- Previous experience in creating user journeys, user stories, use cases, and personas
- Previous experience working on fast paced Digital projects
- Experience in the following
7
Skills For IT Digital Business Analyst Resume
- Experience working within a large complex financial institution
- Experience working with Agile tools e.g. Agile Central, Jira, Confluence
- Experience with Visio or equivalent process mapping tool is required
- Use Case development and testing experience is required
- Knowledge of Barclaycard online platforms, including the technology profile and customer service experience
- An understanding/experience of project environments
- Experience working with digital technology
- Experience of business analyst team capacity management, resourcing and recruitment
8
Skills For Digital Business Analyst Access Advisory Solution Resume
- Experience working with 3rd party suppliers e.g. Recruitment Agencies, Design Agencies, Technology providers, Service Providers
- Successful experience working independently and as part of project teams
- Experience with data analytics tagging concepts
- Demonstrated understanding and support of SEO
- Demonstrated ability to provide optimization recommendations and implement solutions for existing processes and designs
- Excellent creative/aesthetic judgment combined with the ability to take ideas from multiple sources and form a cohesive, compelling creative result
- Experience in driving digital transformation projects
- Experience working in Agile environment is nice to have
9
Skills For VF Digital Business Analyst Resume
- Solution effectiveness –maximise the benefits gained while minimising the cost incurred for a solution
- Experience in interviewing early addopters, end users, and potential customers
- Experience formally defining digital service requirements
- Experience with any of the following technologies: Jira, Excel, PowerPoint
- Experience as a Business Analyst working with email or web projects
- Actively lead early adopter pilot projects to validate all aspects of product and service offering
10
Skills For PCE Ciam Digital Business Analyst Resume
- Experience working with OLTP applications
- Experience with prototyping and wireframe design
- Analyze and prioritize future phases of reporting enhancements
- Demonstrate capabilities and understanding of concepts within HTML, CSS, Javascript, responsive, jQuery, and mobile client technologies
- Ensures consistent customer experiences across digital touch points using Human Centered Design principles
- Actively supports the planning and execution of digital customer experience projects to support the business growth plans of Emerson
- Strong UX, IA and UCD exposure
- Extensive experience as a Digital Business Analyst on transformation projects, either as a consultant or in a financial services organisation
- MS Dynamics CRM application experience
List of Typical Responsibilities For a Digital Business Analyst Resume
1
Responsibilities For Senior Digital Business Analyst Resume
- In partnership with key business stakeholders, supports the development of digital solutions’ training materials; and key messaging for internal/external digital marketing communications
- Strong verbal and written communication skills to communicate effectively to clients, managers and technical staff
- Solid conflict management and decision making skills
- 4) Excellent verbal and written communications skills
- Strong analytical, organizational and product management skills
- Strong customer-facing and interpersonal skills
- Experience: Five years of prior work experience as an IT Business Analyst (in addition to education requirement)
- Strong Interpersonal Skills (Team Orientation, Judgment, Interpersonal Relations, Results/Goal Orientation, Resiliency/Adaptability)
- Professional experience in consulting or professional services, with at least 3 years experience as a Business Analyst
2
Responsibilities For Junior to Senior Digital Business Analyst Resume
- Evaluate the effectiveness of solutions though continuous feedback loops to improve effectiveness of solutioning
- Great people skills with an ability to understand needs rather than spoken wants
- Have solid examples of practical experience in business analysis tools and techniques
- Possess strong stakeholder management experience
- Experience working with content management systems such as Adobe Experience Manager, etc
- Participate in functional design and review user experience. Make recommendations for the ideal user experience and user interface
- Experience as a Digital BA, with a proven track record of carrying out requirements analysis and definition
- Highly-skilled and experienced in industry-standard agile methodologies such as Scrum and Kanban
3
Responsibilities For Digital Business Analyst Co-op Resume
- Prior experience with EMR platforms, or other health technology solutions
- Skillset includes ability to lead other IT analysts within larger projects
- Present effectively to both business and technical audiences at all levels of the organization
- · Experienced data-miner and problem-solver with a strong attention to detail
- Advanced Excel (e.g., formulas, pivot tables, macros) and solid experience
- Strong relevant business analyst/project management experience,
- Demonstrated Business Process Design practical experience
- Proven ability to develop and maintain effective relationships with a broad group of stakeholders
- Prior experience with business analysis, requirements definition and process analysis
4
Responsibilities For Junior Digital Business Analyst Resume
- Strong Digital project work experience
- Experience working complex software development projects involving data integrations
- Very strong ability to connect with global partners in order to build bonds, inspire, influence, and accomplish goals in a challenging global organization
- Deep experience using Adobe Analytics and Google Analytics
- Actively supports the planning and execution of digital customer experience projects to support the business growth plans
- Experience working in Supply Chain, Operations or Finance field
5
Responsibilities For Digital Business Analyst, Assistant VP Resume
- Working experience in a business analyst role
- Professional experience working within Digital analytics 3-4 years
- Experience working on custom applications or ERP customization projects
- Experience with Cloud based office and like Google Drive, Google Calendar, Google sites
- Technical education with experience from the creative industries
- Have digital experience, preferably across a variety of different clients/industries/systems
- Related experience in business analysis and project management
- Experience in Digital space (web and/or mobile application projects)
- Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases
6
Responsibilities For Senior CRM Digital Business Analyst Resume
- Demonstrated systems thinking ability to solve problems by viewing them as a part of an overall system rather than individual components, outcomes, or events
- Business systems analysis or relevant experience
- Work with test and QA to validate releases match the requirements set for it
- Obtain approval and sign off from business teams on design prior to implementation
- Owns, manages, develops and prioritizes product backlog of user stories
- Responsible for the analysis and requirements documentation of new or enhanced digital experience projects
- Coordinates ‘wants and needs’ list priority and approval
- Business analysis, project management, or product management experience required
7
Responsibilities For IT Digital Business Analyst Resume
- Experience in PowerPoint, Excel, Visio and SharePoint
- Agile/SCRUM experience specifically in Story/Acceptance criteria development
- Strong knowledge of digital landscape and ecosystems
- Expertise in analytics tools; Coremetrics & Google Analytics. Strong knowledge of Monetate or similar tools
- Experience within a media company
- Experience in business analysis with some project management exposure
- Experience as a Digital BA, Digital Product Manager, Web Product Owner, Digital Process Improver or similar
8
Responsibilities For Digital Business Analyst Access Advisory Solution Resume
- Some experience of analytical techniques
- 2 – 4 years of experience as a business/systems analyst with track record of
- Experience working in a fast-paced environment with quick turnaround times
- Good understanding of automation potentials and modern digital tools
- The ability to perform the tasks asked and prioritisation of tasks when needed
- Telecommunications industry experience; 1+ years
- Experienced Agile Business Analyst
- Fantastic corporate spirit and strong passion amongst colleagues
- Web analysis experience is required
9
Responsibilities For VF Digital Business Analyst Resume
- Web analysis experience
- Consultative approach and experience working with diverse teams
- Deliver quality results on time and manage multiple priorities
- Background as a business analyst within content management, e-commerce and/or on line sales experience or similar digital projects
- Is a proactive, positive and solution-oriented digital innovator with customer experience front of mind
- Business analysis experience, preferably in web based environment
- Experience in a compliance driven organization
10
Responsibilities For PCE Ciam Digital Business Analyst Resume
- Business analysis experience, preferably in web based
- Experience with RCA technical investigation, solutions, and resolution
- Previous hands on experience with various web content management systems (CMS)
- Professional experience in a role which requires communication at all levels of an organization
- Project Management and/or Business Analysis experience
- Experience working on custom applications or ERP customization projects
- IT system analysis experience
- Healthcare or regulated industry experience
- Healthcare industry experience
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