Discharge Planner Resume Sample

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Addison Zboncak
36179 Kirlin Views,  Los Angeles,  CA
+1 (555) 549 6972

Work Experience


Discharge Planner / Case Management Associate
06/2015 - PRESENT
Boston, MA
  • Coordinating patients’ assessments and discharges in coordination with the treatment team
  • Stand or walk up to six hours, sit for up to two hours
  • Spend 20% of the workday outdoors in temperatures varying from 30-100oF and 80% of the workday indoors in temperatures varying from 60-85oF
  • Occasionally push/pull wheeled carts from 200 lbs. (i.e. crash carts, patient on stretchers or in wheelchairs)
  • Frequently lift and carry up to 10 pounds occasionally lift and carry up to 100 lbs
  • Communicate verbally and hear communications via the telephone
  • Work in an environment where the noise level is frequently high and where chemicals are frequently used in
Discharge Planner
02/2009 - 04/2015
Chicago, IL
  • Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders
  • Adheres to all processes and policies pertaining to the delivery of “Important Message from Medicare”
  • Run daily reports to identify patients with a length of stay equal to or greater than 4 days
  • Responsible for following all ICU/CCU patients regardless of LOS for the second notice
  • Responsible for following all patients with a LOS equal or greater than 4 days and any patient that is unable to sign
  • Adheres to the Nursing Home Discharge Guidelines
  • Confirm bed availability for patients being discharged
  • Utilize appropriate discharge disposition codes
  • Supports the facility’s Standards of Performance and ICARE values
Discharge Planner MSW
10/2005 - 09/2008
Philadelphia, PA
  • Self-motivated, goal directed and able to work congenially with personnel on the unit
  • Evaluates/assesses patients for appropriateness for Skilled Home Care services which includes an in-depth assessment of the patients’ needs, including coordination of activities with family, informal support and other community resources
  • On an ongoing basis during a patients’ hospital stay, plans for the skilled home care needs of patients in a timely manner to ensure patient’s expeditious movement to the next level of care
  • Makes referral to the Home Health agency of patient’s choice
  • Collaborates with Case Management team, Disease Management team and any members of the healthcare team on transition of patient’s care from acute care to home with services. Ensures patients are prepared for discharge and understand the post discharge plan of care
  • Evaluates patients for discharge planning needs and appropriately directs the patient’s care
  • Documents all assessments and interventions in the appropriate tools in the patient’s medical record and/or department forms
  • Assesses the patient’s physiologic health status

Education


Siena Heights University
2000 - 2004
Bachelor's Degree in Nursing

Professional Skills


  • Provision of a Life Skills Program to include individual and group activities designed to enhance inmate's coping skills and support upon release
  • Demonstrated problem solving skills, and computer literacy
  • Knowledge of regulatory agency standards: good oral and written communication ability. Strong problem solving skills
  • Prior experience in a hospital setting doing discharge planning
  • Prior discharge planning experience with medical patients in-patient/outpatient settings
  • Prior experience using Electronic Medical Records (EMR) such as EPIC, and Microsoft Office Suite
  • Good communication skills - orally and in writing

How to write Discharge Planner Resume

Discharge Planner role is responsible for insurance, research, education, security, printing, procurement, training, software, supervision, health.
To write great resume for discharge planner job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Discharge Planner Resume

The section contact information is important in your discharge planner resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Discharge Planner Resume

The section work experience is an essential part of your discharge planner resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous discharge planner responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular discharge planner position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Discharge Planner resume experience can include:

  • Communicating via written documentation on the clinical record and through verbal discussions, any pertinent information on case status that ensures team understanding of patient’s circumstances relative to achieving the goals of the treatment plan and discharge plan
  • Assessing financial status to determine eligibility for benefits relative to the patient’s needs. Consistently exploring financial alternatives with the patient/family
  • Participates in continuing education programs to maintain skills and social work licensure
  • Two to five (2-5) years’ experience discharge planning for medical patients in an inpatient or outpatient setting
  • Develops a comprehensive discharge plan to guardians/family and patient prior to the time of discharge (conducts a pre-discharge family meeting)
  • Ecretarial experience in acute care hospital setting

Education on a Discharge Planner Resume

Make sure to make education a priority on your discharge planner resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your discharge planner experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Discharge Planner Resume

When listing skills on your discharge planner resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical discharge planner skills:

  • Healthcare experience in an acute care facility or other healthcare setting. Customer Service experience required
  • Relevant nursing or healthcare experience in the following areas
  • Previous experience in developing successful transition plans involving community resources for persons with mental illness
  • Incorporates case management efforts with existing systems to optimize efficiency and cost effectiveness of operational systems
  • Skill in interacting with multiple individuals with diversified roles and perspectives
  • 1-year experience in Discharge Planning or Utilization Review

List of Typical Experience For a Discharge Planner Resume

1

Experience For Admission / Discharge Planner Resume

  • Documents discharge plan in medical record, completing final documentation within two working days of discharge
  • Enters release planning information into the appropriate Inmate Management System (IMS) screens
  • Identifies and implements safe and appropriate discharge planning interventions
  • Performs discharge planning from the day of admission and keeps all stakeholders informed of discharge plans and barriers
  • Meets with family and patient to address family strengths and weaknesses as they pertain to discharge planning
  • Refers for services in community based medication assisted treatment programs
  • Develops release plans to ensure continuity of care
  • Refers for service and completes applications for services from the Department of Mental Health (DMH) for those inmates who appear to meet DMH eligibility criteria
  • Refers for service and completes application for services from the Department of Developmental Services (DDS) for those Inmates who appear to meet DDS eligibility criteria
2

Experience For Discharge Planner MSW Resume

  • Develops alternative plans for inmates whose DMH applications are denied
  • Completes disability application forms for discharged inmates
  • Refers inmates in need of mental health services
  • Evalutes the need for civil commitment under G.L. c. 123 upon discharge
  • Assists inmates with special needs, including, but not limited to, dialysis, mobility impairments, sensory impairments, cognitive impairments, and need for assistive devices (e.g., wheelchairs)
  • Identifies inmates with medical and mental health conditions who would qualify for MassHealth disability and completion of the Disability Supplement Application
  • Identifies housing placement, such as nursing home placement, as needed
3

Experience For Discharge Planner PRN Resume

  • Assists the DOC Correctional Program Officers (CPOs) in securing appropriate housing for inmates identified as having a medical or mental health impairment of such significance as to require special housing needs
  • Makes referrals for post-acute services under the direction of the RN Case Manager or Social Work (SW) staff utilizing the electronic Tenet Case Management system
  • Provides patients and families with choices of post-acute providers per Tenet policy
  • Responds to post-acute providers timely and completes referrals per Tenet policy
  • Documents and communicates all elements of the post-acute referral to the RN Case Manager or SW and the healthcare team, patient/family and post-acute providers
4

Experience For Data Analyst / Discharge Planner Resume

  • Completes tasks as assigned by RN or LVN Case Manager and/or SW staff
  • Makes copies, send faxes and complete phone calls to arrange post-acute services and to ensure that appropriate hospital information is communicated to post-acute providers
  • Compliance- Adheres to federal, state, and local regulations and accreditation requirements impacting case management scope of services
  • Adheres to department structure and staffing, policies and procedures to comply with the CMS Conditions of Participation and Tenet policies
  • Documents all referrals and tasks in the Tenet Case Management system per Tenet policy
5

Experience For Substance Abuse Discharge Planner Resume

  • Education Provides patients and healthcare team information regarding resources and benefits available to the patient along with the economic impact of care options
  • Facilitates discharges scheduled for the weekend; which includes verification of plan with multidisciplinary team
  • Collaborates and maintains active communication with physicians, nursing and other members of the interdisciplinary team to effect timely, appropriate discharge planning
  • Proactively identifies and resolves delays and obstacles to discharge
  • Facilitates patient management throughout hospitalization
6

Experience For Discharge Planner / Case Management Associate Resume

  • Participates in patient management rounds and patient centered meetings
  • Identifies potential delays and resolves issues with appropriate departments
  • Identifies appropriate utilization of Social Work Services and makes referrals when appropriate
  • Collaborates with and provides feedback to the primary care physician and multidisciplinary team regarding patient’s status with regard to length of stay, utilization of resources and discharge status
  • Provides support to the in-patient health care team as well as to patient and family regarding all aspects of admission, hospitalization and discharge plan
  • Ensures patient and/or family are given information regarding their choices regarding transferring the patient to another level of care according to regulatory standards
7

Experience For Discharge Planner / St-chs Cleveland Resume

  • Performs concurrent utilization management using Interqual criteria
  • Provides appropriate and timely discharge planning from the hospital, arrangements for follow-up health care, assessment of financial resources available for patients, and referrals to appropriate community resources as needed
  • Accurately assesses patient's financial resources, makes referrals to community groups to provide assistance as needed, and coordinates transfers to extended care facilities (ECF), group care homes, or other acute hospitals as appropriate
  • Functions as a member of a multidisciplinary case management team
  • Participates fully as a member of the social and pastoral services department
  • Participates in the patient satisfaction survey
  • Receives notification of admission of patients and referrals
8

Experience For Discharge Planner Case Management Per Diem Resume

  • Performs case management interventions as directed by the treatment team
  • Contacts and schedules appropriate discharge appointments, including but not limited to: residential placement; long-term hospitalization; psychiatric outpatient services and outpatient therapy. Acts as liaison for hospitalized patients with various community agencies and resources
  • Ensures that discharge packet is transferred to agency designated for ongoing treatment of family and/or patient at the time of discharge
  • Collects and maintains statistics as directed. Reports periodically on status of discharge planning to the Director of Clinical Services
  • Records patient contacts and charts as required in the medical record
  • Current Washington State Registered Nurse (RN) licensure OR Current Washington State Social Work licensure; Current Agency Affiliated Counselor, Social Worker Advanced License, Social Worker Associate, Licensed Mental Health Counselor or Associate; Licensed Advanced Social Worker or Associate; Licensed Independent Clinical Social Worker or Associate

List of Typical Skills For a Discharge Planner Resume

1

Skills For Admission / Discharge Planner Resume

  • 1year experience in Discharge Planning or Utilization Review
  • Direct experience in patient/family assessment
  • Experience with psychiatric patients
  • Psychiatric hospital acute care/behavioral health experience
  • Experience in social work case management in a mental health agency for mentally ill population
2

Skills For Discharge Planner MSW Resume

  • Health care experience
  • One (1) year experience in mental health and/or public agencies
  • Experience on an inpatient psychiatric unit
  • Providing discharge planning services to patients and supporting departmental staff in implementing the hospital’s discharge planning process
  • Provides appropriate education for the patient, family and community support system regarding appropriate utilization of the health care system
  • Knowledge of payer resources and financial planning
  • Recognize the importance of adapting to the various patient age groups
3

Skills For Discharge Planner PRN Resume

  • Masters of Science in Nursing (MSN) or Masters of Social Work
  • A firm background in patient aftercare and discharge planning
  • Current CPR and Handle with Care training (provided)
  • Monitors patient care needs and works closely with the medical staff to triage patients to the appropriate level of care
  • Develops, implements, evaluates and modifies a plan of care through an interdisciplinary and collaborative approach in conjunction with the patient/family
  • Educates physicians, other members of the health care team, and utilization management/discharge planning/social services team members regarding interpretation and application of Medicare, Medicaid (OHP) and Health Plan benefits and coverage issues and its interrelationship with efficient and appropriate utilization of resources
  • Reports to the Care Coordinator Manager and Care Coordinator Supervisor
  • Receives clinical oversight and direction from the Discharge Planner Lead
4

Skills For Data Analyst / Discharge Planner Resume

  • Knowledge of case management techniques
  • Knowledgeable about psychiatric patients' rights issues
  • Focus on details in a busy environment
  • Work at a rapid pace in a fast-paced environment
  • BLS, CPI within 60 days of hire
  • Eligible for certification by State of Oregon to complete “Private Admission Assessment”
  • Current Basic Life Support (BLS) or obtain within 3 months of hire (enrolled in a class on hire)
  • Graduate of an accredited institution
5

Skills For Substance Abuse Discharge Planner Resume

  • Current licensure/certification for education
  • Current Washington State Social Work licensure (Social Worker Advanced License, Social Worker Associate Advanced License, Social Worker Associate Independent Clinical License, Social Worker Independent Clinical License, Mental Health Counsel, Associate License, Mental Health Counselor)
  • Prior experience with Quality Improvement
  • Two (2) years of professional experience in Social Work, Nursing or a related field
  • Valid state social work license
  • Proficient with conflict management
  • Knowledge of DSM 5 categories and criteria
  • Knowledge of ICD codes related to mental health and chemical dependency disorders
  • Proficient in Microsoft Office especially with Excel
6

Skills For Discharge Planner / Case Management Associate Resume

  • Manage multiple tasks and projects independently
  • Establishes rapport and works collaboratively with insurance companies to facilitate the patient’s transition to a appropriate level of care
  • Provide case management and care coordination services to pregnant women with substance abuse disorders
  • Assist patients and the clinical team in effectively identifying needs and coordinating access to appropriate care and services in an effort to improve or maintain patient stabilization and long-term recovery, and independence from substance abuse
  • Current Tennessee driver license
  • Collaborates with the case manger to assure appropriateness of post discharge services needed, utilizing patient demographics, clinical information and insurance requirements
7

Skills For Discharge Planner / St-chs Cleveland Resume

  • Assures transfer to post acute care setting efficient and meets all quality standards
  • Performs assessments to obtain information on home environment, family relationships, and health history, as it would impact successful transition into the community
  • Assists patients and/or families through various forms in understanding, accepting and following medical recommendations and instructions to maintain recovery following discharge to the community
  • Responsible for creating and maintaining relationships with community agencies providing services to persons with mental illness or serious medical conditions
  • Prepares various statistical and follow-up reports for use in planning further programs and evaluating department's performance
  • Performs or assists in studies and research projects concerned with problems occurring in the field of social work
8

Skills For Discharge Planner Case Management Per Diem Resume

  • Participates in planning educational and social programs with community agencies, the hospital, and other mental health agencies
  • Acts as patient advocate and participates in conferences on behalf of patients with other hospital personnel and community agencies
  • Provides advisory services on social problems, arranges for discharge placement, and aftercare at home, placements in partnership with CMHCs, private mental health providers and others
  • Provides and coordinates discharge planning and follow-up to assure continuity of care
  • Responsible for discharge planning for inmates receiving mental health services, particularly inmates diagnosed with a Severe and Persistent Mental Illness (SPMI), Mental Retardation (MR), or inmates with a serious medical illness, in accordance with the policy and procedures
  • Facilitate applications of eligibility for SSDI, SSI, or other available forms of financial assistance, as well as resumption of benefits for inmates awaiting release from the Facility
  • Maintain effective working relationships with Facility Staff, Institutional Parole Officer, and appropriate parole, mental health and medical staff
  • Responsible to abide by security regulations, including limits of confidentiality of inmate information requirements of the Facility
9

Skills For Discharge Planner Resume

  • Initiate contact with inmates who are identified as in need of community mental health care or who are seriously medically ill no later than 120 days prior to release or as soon as is possible
  • Identify release-planning needs of inmates receiving mental health services, or with serious medical illness
  • Coordinate medication and medical needs upon release, including potential residential placement
  • Assist inmate in making appointment with mental health agencies for continuation of services
  • Communicating with agencies serving those receiving mental health services to develop options for residential placements, including nursing home placements if needed for the serious medically ill
10

Skills For Admission / Discharge Planner Resume

  • Communicate and maintain positive working relationship with appropriate Unit Team Staff, Institutional Parole Officers or other facility staff also assigned to release planning activities
  • Responsible for tracking, reporting, and meeting the requirements for the 1 hour of 1:1 and group supervision provided per month
  • Document services provided to the inmate in the health record, including contacts with community providers or parole staff after inmate's release from custody
  • If required by contract, maintain tracking logs of any follow-up contacts provided after inmate's release from facility
  • Attends department release planning meetings and clinical case conferences
  • Schedules appointments with community providers to arrange care for acute and chronic illnesses, prenatal services, mental health and substance use disorder services and victims of sexual abuse

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