Distribution Center Operations Resume Sample
Richmond Cummerata
5379 Pinkie Parkways,
Houston,
TX
+1 (555) 732 2152
Work Experience
Distribution Center Operations Manager
07/2015
-
PRESENT
Philadelphia, PA
- Ownership of the pick/ship process for Retail Split Case including coordinating waving schedule, physical setup of area, staffing and obtaining of supplies
- Responsible for specific service metrics related to safety, service, quality and cost
- Manage the productivity, accuracy and efficiency of the split case department, meeting all required metrics and setting new standards as the operation progresses, and driving continuous improvement and customer service
- Provide leadership, direction, management, training and guidance to associates in the Outbound Department, keeping Williams-Sonoma, Inc.’s Mission, Vision and Values in mind
- Ensures labor is reallocated from one department to another as required to meet each day’s business needs, minimize overtime and reduce labor costs
- Demonstrates Ingram Micro’s values: Innovation, Accountability, Integrity, Teamwork and Respect, Learning and Social Responsibility
- Manage and coordinate the receipt of merchandise including the unloading and checking of merchandise. Monitor loads to ensure merchandise is unloaded according to priority designation
- Coordinate and manage the flow of reserve inventory from receiving dock to reserve locations. Monitor reserve areas to ensure the orderly storage of merchandise
- Coordinate and manage replenishment cycles of the operation to assure the timely restocking of primary pick locations
Distribution Center Operations Supervisor
02/2013
-
05/2015
Dallas, TX
- Create and utilize in-depth analytical tools to support issue resolution, decision making, and executive oversight
- Build collaborative relationships with key stakeholders across Finance, Supply Chain, Logistics and the ECDC to create, benchmark, and measure warehouse service level KPIs and help teams incorporate metrics into day to day operations
- Establish baseline and ongoing understanding of warehouse operations and productivity by channel; and support end-to-end optimization effort in the warehouse, including inbound, inventory management, packing and shipping
- Excited to build a deep understanding of warehouse operations and apply that knowledge to creatively improve efficiency across multiple areas of the warehouse
- Functional experience/ knowledge in warehouse/ fulfillment operations and processes
- Analytically-driven and able to deal with complexity comfortably; good at learning and deciphering new knowledge
- Motivated to set objectives and pursue these with energy, drive, and a need to finish
- Providing strong leadership, direction, growth, and implementing change initiatives
Summer Distribution Center Operations Intern
06/2010
-
10/2012
Houston, TX
- Establish and monitor the daily receiving schedule and prioritize ensuring priorities are adhered to and resources are utilized properly to control cost in order to meet market demands
- Daily departmental workflow balance and assignment
- Partner with DC leaders to determine best practice workload optimization
- Partner with DC leaders to recommend ideal workload employee resource mix
- Do presentation on findings
- Lead the warehouse demand forecasting process working in collaboration with the Ecommerce, Retail and Wholesale channels
- Collaborate with Planning, Logistics and the ECDC Manager to align the Reno DC and ECDC forecasts to balance demand and capacity across the US DC Network
- Create and manage tools and processes to support the DC capacity planning process, acting as a liaison between the warehouse and the channels to proactively address potential capacity constraints
Education
Strayer University - Knoxville Campus
2006 - 2010
Bachelor's Degree in Business
Professional Skills
- Strong problem-solving skills and proficiency in analyzing qualitative and quantitative data
- Demonstrate your leadership skills by training and managing a team of 15- 30 Associates in a high-volume distribution environment
- Well-developed associate relations skills; proven team builder with a track record of identifying and growing talent
- Excellent PC skills including Word, Excel, PowerPoint and Outlook
- Excellent interpersonal and leadership skills to motivate and direct activities of a team
- Outstanding leadership and motivational skills
- Emphasis on growing leadership skills through rotational leading, reviewing performance, and evaluating the development of the team
How to write Distribution Center Operations Resume
Distribution Center Operations role is responsible for leadership, microsoft, powerpoint, training, interpersonal, presentation, excel, finance, retail, integration.
To write great resume for distribution center operations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Distribution Center Operations Resume
The section contact information is important in your distribution center operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Distribution Center Operations Resume
The section work experience is an essential part of your distribution center operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous distribution center operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular distribution center operations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Distribution Center Operations resume experience can include:
- Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint
- Strong technical skills including, but not limited to, Microsoft Access, Excel, Word, PowerPoint and WMS systems
- Basic computer skills focusing on Microsoft Office required
- Responsible to organize and effectively communicate with department supervisors and managers to ensure a smooth operation
- Work experience in operations or warehouse management is required; OR an equivalent combination of education and experience
- Prior experience leading and motivating a non-exempt workforce, maintaining flexibility in order to maintain regular contact with multiple employee shifts
Education on a Distribution Center Operations Resume
Make sure to make education a priority on your distribution center operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your distribution center operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Distribution Center Operations Resume
When listing skills on your distribution center operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical distribution center operations skills:
- Strong analytical skills, highly organized with strong attention to detail
- Demonstrated interpersonal, organizational and leadership skills
- Excellent communication and presentation skills in Italian and English both spoken and written
- Strong reasoning, analytical, and organizational skills
- Understanding the critical measurements of the operation and how to effectively impact the results including accuracy, service, and efficiencies
- Experience managing and developing teams to perform with a high sense of urgency and ability to shift and prioritize work to meet key deadlines
List of Typical Experience For a Distribution Center Operations Resume
1
Experience For Distribution Center Operations Manager Resume
- Proficiency with Microsoft Office (Word, PowerPoint, etc.) with intermediate to advanced skills with Excel
- Results oriented – gets the right things done effectively and efficiently and within budget
- Planning & scheduling warehouse activities - receiving and packing priorities and local deliveries
- Good understanding of industrial engineering/management principles and techniques for developing and implementing engineered work standards
- Demonstrates expertise in Manhattan Scale warehouse management product as well as JDA/MMS Software, suggesting updates and improvements as needed
- Creates effective strategies and solutions for distribution center and e-commerce operation during peak periods
- Excellent ability to listen well and understand the needs of customers, management and supporting departments
- Warehouse Management System experience
- Share with Warehouse team an effective and efficient Retail – Wholesale Schedule
2
Experience For Distribution Center Operations Supervisor Resume
- Sharing and providing appropriate information to and anticipating information needs of all distribution center associates
- Designing and implementing improvements to cost control and efficiencies
- Directing and ensuring top service for internal/external customers
- Ensuring inventory accuracy and support for new system implementation
- Achieving financial plans and budget objectives
- Preparing various statistics and reports for functional area of responsibility
- Mentoring Operations Managers
- Managing the inbound and outbound movement of product into and out of the distribution center
3
Experience For Distribution Center Operations Leader Resume
- Job requires carrying, reaching, pulling, kneeling, bending, and pushing
- Stand for an extended time, ability to lift between 10-50 lbs, bending, reaching and working at a fixed computer workstation
- Management of staffing vendors, ensures satisfactory supply of quality staffing. Maintains labor forecasting process and leverages ‘flex’ capability
- Track daily work volumes communicating with supervisor to ensuring staffing is correct
- Partner with merchandise planning and buying teams to strategize the warehouse and distribution center workload, modifications, and special projects
- Responsible for ensuring compliance with applicable municipal, state and federal laws relating to Health and Safety, OSHA
- Results driven with a high sense of urgency; adept at managing and facilitating change
- Monitors inventory material handling activities to manage expenses, minimize loss, and maximize revenue
4
Experience For Distribution Center Operations Analyst Resume
- Complete understanding of supply chain logistics
- Coordinates and communicates with personnel from the Merchandising Department, retail store management, store support teams and vendors
- Hot conditions during summer months and cold conditions in the winter months
- To keep confidentiality when dealing with sensitive information and company policies
- Shrinkage of stock takes at Retail and warehouse not more than 0.5% Proper filling and documentation
- Club Orders - Uniforms Picking note creation
- DC Operations Manager, Sales Management, Retail Team, Marketing Team, Finance Team , IT management
5
Experience For Team Lead-distribution Center Operations Resume
- Works closely with FSS and Construction departments ensure prompt loading of specials
- Works closely with other department’s coordinators and supervisors coordinating the interchange of product
- Works with and organizes the monthly department safety meeting, communicates the minutes to Risk
- Complete multiple tasks consistently and on time
- Lead, guide and direct hourly associates to meet or exceed operational goals, as well as monitoring performance, providing coaching, counseling, and development; and use Key Performance Indicators to make ongoing improvements and enhancements
- Accountable for maintaining integrity for on-time shipments, people utilization, damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communication
- Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
- Effectively utilize basic office equipment
6
Experience For Distribution Center Operations Coordinator Resume
- Industry specific or transferable core skills
- Distribution and E-commerce Fulfillment management experience
- Developing performance goals and objectives to ensure accuracy, quality and customer expectations are met
- Handle medium physical labor, including lifting, bending, stooping and reaching while working in a warehouse environment
- Adapt to a dynamic work environment with shifting demands
7
Experience For Summer Distribution Center Operations Intern Resume
- Maintain health and safety standards within the distribution center and promote a positive health and safety culture onsite
- Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules
- Proficiency with MS Office and WMS programs
- Manages daily activities of a centralized distribution center
- Lead the warehouse & distribution center departments to meet the organization’s needs and expectations
- Manages relationships with multiple vendors of product, supplies and contingent labor
- Approves and manages warehouse & distribution center expenses and freight bills to meet budget requirements
- Motivates warehouse and distribution center teams to continuously improve accuracy, safety and efficiencies through creative ideas
8
Experience For Senior Distribution Center Operations Manager Resume
- Maintains warehouse and distribution center processes, procedures, organization, and logistics efficiently and accurately
- Maintains and promotes safety throughout warehouse & distribution center work activities and work areas
- Give presentation on findings
- Show Passion, Innovation, and Teamwork through a focus on People and Integrity—AEO’s core values!
- Prepare and present associate review
- Accident investigation and recommendation for corrective action
- Accountable for maintenance of building wide SOP’s (standard operating procedures), driving compliance to these standards through strong alignment to the Manhattan warehouse management system
9
Experience For Cabelas Tooele Distribution Center Operations Manager Resume
- Responsible for DC KPI’s reporting, control and monitor the warehouse performance recommend and/or implement effective modifications or adjustments where necessary
- 3PL, Provider, Retail, Marketing, OF, Sales, Finance
- Delivery of accepted SLA’s supporting DSW business
- 3PL Warehouse & Transportation
- Broad technical and process knowledge of a Distribution Center including material handling equipment, computer warehouse management systems such as XpDS, IBM, Access and MOVERS, and additional physical DC processes
10
Experience For Manager, Distribution Center Operations Resume
- Project leadership coordination, data analysis, staffing, training, security
- Clear understanding of regulatory issues as they relate to the industry
- Confer with senior leadership to coordinate warehouse activities, goals, labor, sales, production, and financials
- Monitor your own performance as well as others to make improvements or take corrective action
- Consider the relative costs and benefits of potential actions to choose most appropriate one
- Active listener giving full attention to what people are saying, taking time to understand, ask appropriate follow up questions, and not interrupting at inappropriate times
- Experience in a supervisory role
- Certified in hazardous waste operations and emergency response
- Have knowledge of electrical distribution industry, current market, customers, suppliers and competitors
List of Typical Skills For a Distribution Center Operations Resume
1
Skills For Distribution Center Operations Manager Resume
- Demonstrated ability to be flexible and adaptable to changing business needs and priorities of the organization
- PC skills to include: Microsoft Office Package (Word, Excel, PowerPoint and Access); Working knowledge of WMS System, such as AS400
- Exceptional judgment and strategic thinking skills; ability to see beyond the obvious
- Prior experience leading a team of associates in a fast paced warehouse/ distribution environment
- Previous work experience of 2+ years in an international manufacturing environment with team management experience is helpful
2
Skills For Distribution Center Operations Supervisor Resume
- Strong cultural empathy and team-player, relationship-building attitude to operate in complex multinational organization
- Strong knowledge and experience in DC operations, transportation, technology, systems, budgeting and financial management
- Business level written and verbal Japanese and English skills are required. Other languages are assets, but not required
- Acquisition integration experience strongly desired
- Exceptional organizational and time management skills to successfully respond to urgent situations
3
Skills For Distribution Center Operations Leader Resume
- Forecasting & PNL experience
- Monitoring the quality, quantity, cost, and efficiencies of the movement and storage of goods
- Analytics experience in predictive modeling, forecasting, investment planning, or similar
- Advanced knowledge and experience with labor planning, budgeting, productivity and continuous improvement
- Proven track record assessing and developing talent
- Experience managing or co-managing a distribution center either as 3PL or in-house operation
4
Skills For Distribution Center Operations Analyst Resume
- Progressive management experience within the retail business where increasing levels of responsibility has been seen and recognized
- Proven working knowledge of various warehouse management systems (JDA, Six Rivers, AS400 etc)
- Strong understanding of Logistics and Distribution operations and challenges in a retail organization
- Experience leading 8+ supervisors and 100+ indirect reports
- Experience overseeing 500,000+ sq. ft. facility. (This facility is 1.2 million sq. ft.!)
- Experience in leadership, successfully leading a team of employees
- Proven understanding of the core business functions and their linkage to the Distribution Center
- Management experience in a manufacturing, production or distribution environment
5
Skills For Team Lead-distribution Center Operations Resume
- Solid understanding of Safety and OSHA standards
- Previous Automated warehouse experience utilizing WM and bar coded systems
- Good knowledge of planning and project management is welcome
- Strong management background, with a history of leading large number of direct reports
- Experience in Project Management, Consulting, or Business Operations roles
- Experience with warehouse operations and forecasting
6
Skills For Distribution Center Operations Coordinator Resume
- Experience leading in a non-union environment
- Experience in a warehouse/distribution or manufacturing environment is required
- Experience / class work in time studies
- Experience or classwork in time studies
- 2 or more professional years of management experience
- Professional experience with Microsoft Office Word, Excel and Outlook
- Experience in Outbound Operations in a fast paced environment with next day service expectations
- Seven to ten years of leadership experience in a high volume, automated, customer focused distribution/productions environment
7
Skills For Summer Distribution Center Operations Intern Resume
- Outbound warehouse leadership experience
- Experience with at least 2-3 years in leadership positions
- Experience in high volume high SKU DC operations
- Six Sigma/lean experience preferably in a distribution/warehouse environment
- Demonstrated willingness to train and mentor employees
- 5s Lean/ Six Sigma experience
- Experience in a shift operations manager role
- Experience in Operations/Logistics, and/or Customer Service
- Experience in Distribution/Warehouse management
8
Skills For Senior Distribution Center Operations Manager Resume
- Excellent proficiency in Microsoft Excel, PowerPoint, and Word
- Relevant work experience in a distribution center
- Implementing health and safety standards while motivating and training a team, setting achievable objectives and managing any projects
- Allocating and managing staff resources according to changing needs
- Working knowledge of PC based applications such as word processing, spreadsheets, scheduling, and other databases and WMS systems
- Willing to exhibit dedication towards helping peers succeed
- Understanding Saftey and OSHA Standards
9
Skills For Cabelas Tooele Distribution Center Operations Manager Resume
- Analyzing data to monitor performance and plan improvements and demands of the operation
- Local: Warehousing, Retail, Sales, Marketing & OF, 3PL
- Look for opportunities to increase productivity and reduce cost across distribution centers while maintaining or increasing responsiveness to store needs
- Maintain records and documentation pertaining to the department
- Work varied hours /days to maintain desired level of service in the processing of all merchandise received
- Communicates Company direction and vision to all employees, focusing on divisional performance as it relates to the overall company’s initiatives
- Lead and develop associates while adhering to ethical standards
10
Skills For Manager, Distribution Center Operations Resume
- Have the ability to analyze and make staffing adjustments to respond to work flow
- On-going partnership with Loss Prevention to ensure safe, risk-free environment
- Ensure timely receiving, storage and delivery of material to exceed our customer’s expectations
- Assist in building design, layout and network models
- Ensure that associates are working in a safe environment with the tools they need to succeed
- Coordinate the daily processing of department under his/her supervision
List of Typical Responsibilities For a Distribution Center Operations Resume
1
Responsibilities For Distribution Center Operations Manager Resume
- Facilitates variance investigations, as well as KPI collection and preparation, with the facility Process Specialist. Data utilized to further drive CPI with the teams
- Provides coaching, training, and development to keep up with and exceed organizational goals, and application of progressive discipline to employees in support of large-scale change initiatives
- Use one-on-one personal contact as the primary tool to provide leadership and direction to the employees under your responsibility (TLs, TMs, SRCs) in order to meet the DC's operational needs, and goals while
- Coordinating and managing the filling of store orders, including the selection of orders, merge operations, loading of trailers and all related paperwork; Monitor loads to ensure merchandise is loaded according to quality standards
- Coordinating and managing the flow of all order selection functions from primary pick locations to final close of outbound loaded trailers; Monitor load quality to assure load stability on outbound deliveries
- Managing the development, implementation, and administration of operational policies, programs, and systems within functional areas across all shifts; Establish methods and procedures for departmental work activities; identify and resolve operational problems; communicate expertise and approvals concerning departmental activities
- Partnering with the HR team on hiring, orienting, training, mentoring, evaluating, recommending pay increases, and developing associates as well as carrying out disciplinary actions or recommending termination of employment as appropriate
- Performing work without significant direction; Assignments are often self-initiated; Exercises considerable judgment in determining objectives and approaches to assignments; Work is reviewed and evaluated in terms of meeting organizational objectives and schedules
2
Responsibilities For Distribution Center Operations Supervisor Resume
- Strong quantitative analysis skills as they relate to performance metrics of complex systems
- Strength in organizational, communication, and interpersonal skills
- Strong ability to lead both upwardly and down through clear, concise and effective communication of complex concepts
- Previous leadership/supervisory experience in a Distribution environment
- Working knowledge of Manhattan WMS to work in conjunction with the Super User
3
Responsibilities For Distribution Center Operations Leader Resume
- Monitor individual, team and departmental performance daily. Compare performance to previous year, reporting results and providing feedback
- Coaches associates to maximize performance using established coaching methods
- Provides feedback to associates focusing on behaviors and results that drives learning and performance
- Provides feedback to supervisors focusing on behaviors and results that drive learning and performance
- Leads a cohesive and effective team within their department by managing and developing employees (including performance feedback, coaching and reviews, training & development, hiring, payroll/timekeeping, terminations, and counseling) to achieve high quality results and productivity aligned with SalonCentric’s goals and company values
- Maintain and enhance existing safety policies and procedures for the distribution center operations
4
Responsibilities For Distribution Center Operations Analyst Resume
- Perform root cause analysis on receipt discrepancies by interacting with team members and other departments
- Responsible for accurate, efficient, safe and rapid processing in all production areas
- Works with associates to resolve issues such as pay, time off requests, etc., leveraging HR Direct, support staff and others as necessary
- Consistently spends time on the floor engaging with team
- Manage a team of 25-30 hourly direct reports
- Analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success
- Assist the DC Manager with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require
- Assist with the DC’s financial, operational, people and quality related objectives to drive continuous improvement and efficiency gains to reduce overall costs
5
Responsibilities For Team Lead-distribution Center Operations Resume
- Responsible for directing and optimizing our distribution network
- Lead and manage distribution team in implementing lean distribution and best practices
- Execute slotting and replenishment strategies for high sku / high volume operation
- Evaluate and discuss each associate’s performance using objectives set at year-end review
- Formulate and execute major policies, programs and objectives (both strategic and tactical) Aligned with company strategy
- Assess and evaluate warehouse management technologies for implementation
- Direct the overall safety initiatives and process functions
- Identify, coach, train and promote associates to help them realize full potential
6
Responsibilities For Distribution Center Operations Coordinator Resume
- Provide timely and accurate feedback to your team and leadership group
- Flexibility to work all shifts and departments within the Distribution Center structure
- Plans and coordinates the work flow of the assigned department(s) within the DC to achieve production, quality and safety standards, include monitoring appropriate staffing levels, reducing damages and controlling supply costs
- Responsible for training, developing, motivating, monitoring, and evaluating performance of team members, ensuring that productivity and accuracy standards are maintained throughout their appropriate department
- Working knowledge of PKMS or related warehouse management systems
- Build plans and operating mechanisms to execute safety, service, quality, people, and cost/productivity goals and improvement plans
- Responsible for developing tactical plan to execute components of the overall Supply Chain transformation plan across regional responsibility
7
Responsibilities For Summer Distribution Center Operations Intern Resume
- Evaluates and standardizes procedures to improve efficiencies of the department
- Partnering with the HR team on hiring, orienting, training, mentoring, evaluating, recommending pay increases, and developing associates as well as carrying out disciplinary actions including, coaching and counseling, or recommending termination of employment as appropriate
- Evaluating current processes, methods, and SOPs and making recommendations for continuous improvement
- Collaborate with peers and other DCs to drive Best Practices, standardization, and simplification
- Works closely with Store Operations, Sales, Inventory Management, Market Availability, Merchandising, and other departments to ensure proper synergy in attainment of the company’s overall goals through the efficient operation of the distribution network
- Experience in a high velocity omni-channel distribution network which operates across a large geographic area
- Grow talent throughout organization and execute org health, communication, retention, succession plans, and career path improvements
- Manage capital program funds and lead successful project execution
8
Responsibilities For Senior Distribution Center Operations Manager Resume
- Experience with warehouse technology tools including material handling equipment, DC automation, electronic pick methods, WMS, WCS, WES, and order management solutions
- Demonstrated experience in successful metrics achievement in the areas of safety, service, quality, people, and cost/productivity
- Knowledge of safety, international trade compliance, import and export regulations and other compliance related matters
- Supervise, coordinate, and participate in receiving, storage, packing, and/or order fulfilment operations requiring knowledge of material logistics processes, internal inventory systems, and production/order requirements
- Organize and assign work to utilize available skills, knowledge and experience, labor hours, machines and tools to the best advantages to obtain most favourable costs, accuracy, and completeness
9
Responsibilities For Cabelas Tooele Distribution Center Operations Manager Resume
- Responsible for inventory including receiving finished goods, adjustments, put away, dispensing, and storage. Ensure all material is handled within prescribed procedures and check all materials for correct specifications
- Analyze and diagnose machine problems and malfunctions to expedite and coordinate corrective procedures and to prevent excessive downtime and interrupted schedules
- Excellent written, verbal, and interpersonal and presentation and communication skills are required
- Responsible for reviewing processes and procedures on a regular basis to ensure efficiency and effectiveness
- Maintain knowledge of warehouse computer system and required data entry
10
Responsibilities For Manager, Distribution Center Operations Resume
- Ensure all cross-functional areas operate in a smooth and accurate fashion with the least amount of disruptions and communicate all goals and objectives to all team leaders within area
- Pro-actively use Lean tools to improve operating efficiency, reduce costs and improve quality and safety results
- Coach, train, develop and discipline employees to achieve facility goals and objectives
- Utilize accurate measurement tools to track area’s key indices to identify unfavorable trends and to take corrective action
- Review work upon completion as well as random spot checks for adherence to guidelines and standards and provide necessary feedback
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