Ecommerce Coordinator Resume Sample
Alvina Rolfson
2491 Stephanie Gateway,
Phoenix,
AZ
+1 (555) 357 9808
Work Experience
Ecommerce Coordinator
12/2017
-
PRESENT
New York, NY
- Serve as the day-to-day contact and project manager / coordinator for all things related to onsite merchandising/assets & day to day operations of the store
- Ensure customer experiences is seamless by consistently performing a series of checks of product pages, category pages, search keywords, navigational elements and more. Identify opportunities to improve site navigation
- Work closely externally with the client and internally with the client management team & in-country team to maintain understanding of brand priorities, product assortment & marketplace customer profile to deliver appropriate representation on-site
- Execute the onsite content strategy required to support the brand and PB solution. Obtain approved brand and lifestyle imagery and descriptive copy as required. Review, make comments & gain client approval on all assets
- Oversee efforts with clients & the in-country team to ensure on-time launches, promotions, and maximizing opportunities to drive incremental sales
- Track, resolve issues and suggest solutions to improve key store metrics – description, customer service, logistics
- Create, manage, and distribute reporting to track storefront KPIs such as conversion, bounce rate, AOV, abandon cart, etc
- Assist with technical execution against Direct-to-Consumer calendar including weekly and seasonal site refreshes, product launches, product catalog maintenance, front-end updates in Adobe Experience Manager, setting up promotions and promo codes using WebSphere’s Management Center
Reef Ecommerce Coordinator
10/2015
-
10/2017
Detroit, MI
- Assist with the day-to-day operations of Reef.com to ensure optimal site performance, reliability and smooth customer experience from home page to check-out
- Collaborate with the Ecommerce team and Search Engine Optimization agency to plan and execute SEO strategy and SEO best practices, including action plans for achieving and measuring SEO success
- Perform quality assurance and website usability testing on ongoing basis
- Category Management, On-Site Search and Merchandising
- Create compelling product categories based on current trends and analysis of product and category metrics
- Drive continuous improvement of on-site search engine
- Ensure new products are set-up on time and merchandised according to analytics, testing data and relevant strategies
- Utilize selling data and analytics to identify opportunities to improve conversion, product page view, cross-sell and add to cart rates, all to drive incremental sales for areas of responsibility
Ecommerce Coordinator LTE
02/2011
-
07/2015
Dallas, TX
- Manages work list & relationships to gather product content (copy, images, video, attributes and tech specs) to ensure product is online prior to inventory availability
- Drives sales and conversion by creating unique, SEO-rich content via keywords, title tags, meta descriptions to optimize internal & external search rankings
- Respond to content related customer service issues within 24 hours
- Proactively works to build collaborative relationships with partners across eCommerce as well as the rest of the company
- Inventory and eCommerce Reporting
- Juggle multiple projects in fast-paced, deadline-driven environment, while maintaining accuracy and attention to detail
- Hands-on expertise in web software (including but not limited to Adobe Creative Cloud / Photoshop, DreamWeaver,)
Education
Arizona State University
2006 - 2011
Bachelor's Degree in Related Field
Professional Skills
- Excellent time management skills with ability to prioritize and shift workload to meet deadlines
- Strong collaboration, writing, communication and presentation skills required
- Strong interpersonal skills and ability to collaborate with different organizations and teams
- Excellent communication skills and an eagerness to work collaboratively across departments and functions
- Strong Analytical Skills and good knowledge of MS Office suite
- Strong experience, gained in Website running (Content Management, Merchandising, A/B testing & personalization)
- Funnel understanding, knowledge of content for each funnel stage, basic sales skills
How to write Ecommerce Coordinator Resume
Ecommerce Coordinator role is responsible for excel, auditing, retail, training, integration, database, marketing, procurement, shipping, reporting.
To write great resume for ecommerce coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Ecommerce Coordinator Resume
The section contact information is important in your ecommerce coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Ecommerce Coordinator Resume
The section work experience is an essential part of your ecommerce coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ecommerce coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ecommerce coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Ecommerce Coordinator resume experience can include:
- Strong organizational skills and ability to prioritize and manage time efficiently in a fast-paced environment
- Excellent customer service and relationship building skills and ability to project a professional image required
- Strong self-direction and initiative; willingness to take complete ownership over specific activities while adapting to quick changing shifts in priorities
- Lead, manage and standardize processes that deliver excellent site experiences; oversee/approve all Creative team requests regarding promotional campaigns
- Be a quick learner with great problem solving skills
- Achieve objectives through others and collaborate effectively with multiple teams
Education on an Ecommerce Coordinator Resume
Make sure to make education a priority on your ecommerce coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ecommerce coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Ecommerce Coordinator Resume
When listing skills on your ecommerce coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical ecommerce coordinator skills:
- Effective oral/written communication skills, including formal presentation skills
- Efficient and able to prioritize effectively
- Independent, self-motivated, detail-oriented, reliable, organized, and excellent communication skills
- Strong interpersonal skills, ability to influence co-workers from multiple departments and to communicate with sales and customers
- Excellent English, reading, math, oral and written communications, organizational and problem solving skills required
- Relevant experience in e-commerce, including experience with content management and/or site production. Fashion experience required
List of Typical Experience For an Ecommerce Coordinator Resume
1
Experience For Temporary Ecommerce Coordinator Resume
- Google Tag Manager experience required
- Data layer manipulation experience required
- Experience in customer service, issue resolution and data compilation for generating reports required
- Understanding of role as a pivotal support point for e-com channel
- Execute testing as business needs including; promotions, A/B testing, etc
- Create and manage all special offers on the site, ensuring on-going QA and testing for all promotional campaigns
- Push engagement across UMA online stores by creating, developing and sourcing content strategies to promote direct engagement
- Assist with documenting & sharing eCommerce best practices
- Own online collateral elements, working with marketing and global teams to produce order inserts and bounce back cards which are placed in all online orders
2
Experience For Reef Ecommerce Coordinator Resume
- Execute tactical merchandising and marketing strategic plans for our retail branded websites
- Routinely run a performance analysis to understand and communicate performing and non-performing products; categories; trends/stories
- Oversee marketing Calendar to ensure all launches (new releases, promotions, etc) are planned and executed on time across all marketing channels
- Collaborate with the Ecommerce team on executing digital marketing and sales opportunities across UMA’s direct-to-fan artists and ecommerce stores
- Responsible for project administration and coordination from initial set up, assigning tasks, coordinating briefs etc
- Work closely with the Ecommerce Creative Strategist in implementing marketing strategies across socials, SEM, Display and Affiliates
- Lead the digital merchandising vision throughout all aspects of ClickList
3
Experience For Ecommerce Coordinator, Jo Malone Online Resume
- Partner with GM team to incorporate Merchandising’s initiatives into digital strategies
- Lead business initiatives to drive online purchasing behaviors and category-specific strategic visions around assortment, price and promotions
- Proficient in Microsoft Office and Kroger Merchandising systems
- Provides administrative support to the eCommerce Merchandising Division
- Assists the eCommerce Customer Care Team in researching problematic outbound orders/returns
- Responsible for implementing daily promotions through commerce platform
4
Experience For Digital Marketing & Ecommerce Coordinator Resume
- Partner with eCommerce, Shopper Marketing and Sales teams to plan and execute demand generation programs
- Analyze data using eCommerce analytics tools & provide account-specific recommendations
- Own rich content tracking and identify content optimization opportunities
- Manage point of sale reporting & distribution
- Coordinate and activate product sampling opportunities
- Coordinate reporting improvements and feature enhancements with agency partners
- Support adhoc meeting requests with data visualization and campaign performance recaps
5
Experience For Tshq-ecommerce Coordinator Resume
- Coordinate all digital earned media tactics in collaboration with attraction marketing teams
- Management of brand websites, including content updates and monthly maintenance schedules
- Work with the collective eCommerce and marketing teams to develop product descriptions and text on websites
- Monitor current events in sports and in-house production to look for marketing opportunities
- Create compelling copy for use on-site and email
6
Experience For Ecommerce Coordinator LTE Resume
- Partner with Content Manager to develop on site merchandising strategies to support global campaigns and industry trends
- Provide support and insight on content strategies and conversion driving initiatives
- Assist the eCommerce Content Associate with updating products on site and product submissions to wholesale accounts
- Serve as the liaison between the ecommerce operations, marketing and content teams
- Spearhead benchmark reporting to stay ahead of the competition and advance the company creatively
- Work with the warehouse team to ensure alignment of our online promotional activities is being communicated and logistics are robust
- Own product listings and website merchandising across ecommerce systems for all retail
- Coordinate go-live timing of new products based on campaign, inventory and production schedules
7
Experience For Website Ecommerce Coordinator Resume
- Incorporate brand/creative direction on website in ways that optimize digital marketing performance
- Manage category landing pages in response to sales trends and inventory levels
- Thorough understanding of Microsoft Excel is essential
- Assist with product listing, content creation and SEO initiatives
- Work with regional team on development of eCommerce content and best practice sharing
8
Experience For Email Marketing / Ecommerce Coordinator Resume
- Work on the implementation of new eCommerce models such as direct to consumer, influencer selling
- Theoretical and working knowledge of eCommerce
- Conduct competitive reviews and x-shopping analysis. Present findings to the eCommerce team
- Work closely with the Ecommerce Product Development Manager with product set ups and merchandising
- Your crazy obsession with music and digital marketing knows no bounds!
9
Experience For Ecommerce Coordinator Snei-sm Resume
- Drive for results and capable of handling multiply projects simultaneously
- Internet savvy with knowledge of marketing trends and all social media channels
- Multi-task and handle several projects and clients at once while maintaining acute attention to detail
- Multiple 3rd Party Reporting Systems
- Command of email marketing principles and best practices to ensure emails meet industry standards and international laws
- Some understanding of eCommerce best practice
10
Experience For Ecommerce Coordinator Latam Resume
- Some understanding of grocery or pharmacy retail and the FMCG industry
- Multi-task and work independently to complete tasks on time
- Manage relationships with third-party site developers and inventory logistics partners
- Partner with Product Management team to optimize the Kroger site
- Manage all aspects of the digital shelf
- Partner with key stakeholders and set site monetization goals; evaluate results and report findings back to the organization and applicable suppliers
List of Typical Skills For an Ecommerce Coordinator Resume
1
Skills For Temporary Ecommerce Coordinator Resume
- Superior communication skills for interacting with the entire marketing team, designers, and production team
- Works well under pressure and manages time effectively
- Computer skills-Proficient in Excel and V-Lookup
- Demonstrated ability to prioritize work independently and manage multiple tasks
- Manages & prioritizes worklist prior to ensure product is online on time
- Clearly & effectively communicate
- Demonstrated success in achieving sales/profit goals and providing resolutions under challenging circumstances
2
Skills For Reef Ecommerce Coordinator Resume
- Operate company’s pricing submission tools and help troubleshoot any content pricing issues with stakeholders within and outside the company
- Prioritize and adhere to deadlines while managing multiple projects
- To demonstrate outstanding professionalism at all times as an example to team behaviour
- Combined experience in eCommerce, sales and/or digital marketing
- Demonstrated proficiency working with Ecommerce platforms
- Conduct research to understand effectiveness of marketing strategies and how they could be optimized
3
Skills For Ecommerce Coordinator, Jo Malone Online Resume
- Identify and present innovative and creative initiatives to drive sales and improve customer experience with the aim of exceeding sales targets
- Experience with Google Analytics and related tracking/analytics services
- Confidence, experience and knowledge to challenge stakeholders and delivery teams
- Experience with Magento Enterprise, Google, and DOMO Analytics is a pl
- Administrative experience in a coordinator role
- Demonstrated proficiency with data analysis systems such as Google Analytics
4
Skills For Digital Marketing & Ecommerce Coordinator Resume
- Demonstrated ability to multitask with little supervision
- Demonstrated fluency in English (Written, read and spoken)
- Experience in webmastering / eCommerce platforms management (including mobile)
- Knowledge in HTML, CSS, Javascript, experience across multiple CMS & photoshop tools
- If experience in digital or ecommerce
- Ensure brand consistency of digital experiences delivered on all digital boutiques
- Troubleshoot technical issues to provide a great customer experience
- Assigns product attributes to dive customer experience
- Build strong relationships with multiple internal departments and well as with outside vendors
5
Skills For Tshq-ecommerce Coordinator Resume
- Lead the creation of effective process flows that drive accountability back to the business
- Work cross-functionally with Replenishment/Logistics teams to ensure effective in-stock positions are established/maintained
- ECommerce experience
- Operates printer, fax machine and copier
- Prioritize and manage multiple projects in a fast-paced environment required
- Liaising with sales team to confirm order accuracy
- Assist with monthly reporting and other critical reports like inventory tracking, samples forecasting report, offer redemption reporting, etc
- Manage sample forecasting, entering allocations into system, and tracking inventory
6
Skills For Ecommerce Coordinator LTE Resume
- Report on daily site performance including traffic and conversion, adding insight to explain trends and suggesting potential actions
- Set up all promotions and presales by partnering closely with internal marketing, merchandising, and creative teams
- Attention to detail (critical for writing/editing and grammar with content posting to live site.)
- Report and analyze eComm POS data, utilizing retailer’s reporting tools
- An understanding of and an appreciation for the DaySpring Mission
- Some understanding of marketing strategy and analytics
- Manage all new product setup including gathering of product details/images/copy updates to enter into product database
7
Skills For Website Ecommerce Coordinator Resume
- Insure planning of activities (including eCommerce Operations specialist activities)
- Develop category headers landing pages to support marketing promotions
- Day-to-day management of our digital media agencies, including briefing, campaign analysis, and provide recommendations for improvement
- Provide reliable support and ideas to the marketing team across a multitude of platforms including content, email and on-site
- Report on sales data to assist in making strategic marketing decisions
- Assist with web site maintenance and fulfilling the marketing calendar
8
Skills For Email Marketing / Ecommerce Coordinator Resume
- Accustomed to a working in a fast-paced work environment and meeting hard deadlines
- Take ownership of project from beginning to end. Being responsible for overall success and outcome of projects
- Oversee the photography process including partnering with third party studios to schedule and execute seasonal photoshoots in Cincinnati and New York City
- Support the Digital Marketing Associate with updating campaign imagery
- Serve as the primary point of contact for site publishing and troubleshooting & execute hotfix requests when issues on the site occur
- Assist with sales driving initiatives including but not limited to market price analysis
9
Skills For Ecommerce Coordinator Snei-sm Resume
- Responsible for e-commerce reporting using Google Analytics
- Implement review driving strategy with sampling provider
- Provide eCommerce key performance indicator reviews to Merchandising, Marketing and Corporate Brand leadership and key stakeholders
- Develop selling and customer reports to optimize product presentations online
- Multi-task in a fast-paced environment, while maintaining a high attention to detail
- Comfortable in changing, fast paced environment with tight deadlines
10
Skills For Ecommerce Coordinator Latam Resume
- Passion for online marketing & consumer brands, with a desire to drive results
- Familiarity with A/B and multivariate testing tools
- Desire to be cross-trained across other digital marketing disciplines
- Highly organized and proactive in finding (sometimes creative) solutions to issues
- Update and maintain master market sheet with all specifications. Work with merchandising team to ensure accuracy
List of Typical Responsibilities For an Ecommerce Coordinator Resume
1
Responsibilities For Temporary Ecommerce Coordinator Resume
- Responsible for ongoing maintenance and update of the product database, including addition of new products and continuous update of information (e.g. discontinued products, price, limited life, etc.) Data entry for all product details, status and threshold changes for product inventory. Tests all product data before going live
- Coordinate product photography as necessary, including gathering product, scheduling, approving shoot concepts and timely delivery of final artwork from the vendor. Work with vendor on posting all product images to website
- Create and maintain the North America New Product Worksheet and distribute updates to Online, Customer Service/Operations, Sales Operations, Vendor Partners and Retailers.com
- Coordinate all basic stock needs, discuss upcoming Promotions, Emails, Launches, Virtual Kits Inventory--ensure inventory is on hand and ready for site refresh dates
- Act as liaison between online groups, planning and in-house/3rd party warehouses across all lines of communication
- Work with Executive Director to executive RTVs and manage aged inventory
- Help track status of all purchase orders--research, liaise and troubleshoot issues with planning team, NASC, Operations and cascade to Executive Director for contingency marketing planning as necessary
- Work with engineers to update current offers on site (ticker and banners)
2
Responsibilities For Reef Ecommerce Coordinator Resume
- Add new style recipes into .NET
- Data analytics require proficiency in business intelligence tools such as MicroStrategy,..
- Assist with final user testing and quality assurance processes on all new pages, applications, emails, offer codes and new products to ensure accuracy, browser compatibility and high quality user experience
- Routinely QA site for accuracy in all product data/images, timely updates to new product launches, marketing, and special merchandising pages. Escalate issues or enhancements
- Active merchandising of the site to ensure a best-in-class customer experience - i.e. removing sold out items, moving down older products, removing seasonal copy that is outdated, etc
- Manage site refresh process, enhancements, new templates & updates with engineers. QA site regularly to ensure user experience is optimal
3
Responsibilities For Ecommerce Coordinator, Jo Malone Online Resume
- Managing the creation and set up of the master data worksheet– which is used to build the site in the product database each season
- Identify any website issues and work closelywith the development agency’s support team to ensure they are rectified asquickly as possible with minimal impact to the customer experience
- Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained
- Proficient in MS Excel, Word, Powerpoint and/or Google Applications
- Perform daily website audit of content and promotions scheduled for each day
- Troubleshoot website issues as related to promotions, on-site search and general content
4
Responsibilities For Digital Marketing & Ecommerce Coordinator Resume
- Adhere to BeallsFlorida.com site standards
- Work closely with eCommerce Specialists and Digital Asset Management team to improve product presence
- Coordinate new item set-ups
- Research, gather, analyze and report on competitive landscape
- Translate insights into dashboards, graphics and summaries to share with cross-functional partners & leadership
- Proactively identify operational problems, suggest solutions, and independently resolve issues
- Analyze monthly website reports and develop Action Plans to increase web direct bookings
5
Responsibilities For Tshq-ecommerce Coordinator Resume
- Management of our affiliate program
- Manages relationships with key vendors to gather product content (images, copy, video, tech specs) 6-8 weeks ahead of inventory availability and Sales Team sales timeline
- Identify and select technology suppliers with the necessary capabilities to deliver the digital portfolio, according to BAT’s procurement standards
- Of this role contributesto the success of la-z-boy.com by ASSISTING IN leading the successfuldevelopment, implementation and execution of the website strategy and programsthat drive customer acquisition and retention, as defined in the keyresponsibilities
- Define, Plan & Activate e-merchandising activities through cross-sell, up-sell & eCRM possible strategies
- Work closely with eCommerce Specialists and Product Information Management team to improve product presence
- Utilize broad and deep sports knowledge to write relevant SEO content
- Take ownership of the blog
6
Responsibilities For Ecommerce Coordinator LTE Resume
- Consistently meet goals and high productivity levels in a fast-paced environment
- Curate specialized shops to support global campaigns and increase conversion
- Work efficiently with all eCommerce stakeholders in a fast paced environment
- Coordinate the integration of all product launches and digital campaigns into the content management system (copy, visuals, banners, etc.) for both global and local campaigns
- Run Market Acceptance Tests (both front-end and back-end) in coordination with local IS stakeholders for all digital boutiques as per OP plan
7
Responsibilities For Website Ecommerce Coordinator Resume
- Coordinate & implement strategic eCommerce initiatives for customer direct-to-consumer websites in order to enrich the consumer experience and drive revenue growth; present continuous insights based on industry, customer, and marketplace trends
- Review analytics and recommend changes to key account product assortments and SKU listings based upon current product performance trends
- Lead development & modifications of customer landing page & microsite launches to drive optimal business performance; analyze performance and customer feedback; respond to customer inquiries and optimize the consumer experience
- Assist with internal teams in the development and coordination of key sales tools to support this Channel - Content, Images, Video, and reviews to maximize sales
- Drive & oversee all aspects of new channel-specific product development from beginning to end including: roadmap strategic planning and benchmark key success metrics for product initiatives
- Liaise with cross-functional teams including: Brand Marketing, In-House Creative Agency, Analytics, and Digital Marketing Team
- Create reports that track sales performance, maintain promotional calendars, track promotional spend & ROI
8
Responsibilities For Email Marketing / Ecommerce Coordinator Resume
- Drive the development of packs/products/configuration of ecomm specific SKUs that create channel differentiation
- Remain current on emerging marketing and eCommerce technology platforms and products to drive business; strategize new e-commerce product ideas, analyze for feasibility and quantify business impact
- Advanced Excel and PowerPoint skills and proficiency in Microsoft Office
- Various other projects as assigned with other channels or customer groups
- Manage the monthly refresh of the website CMS using our .Net and Drupal platforms, including any ad hoc content updates to be in line with marketing focuses and promotional activity, liaising with key stakeholders (designers & engineers) via JIRA
- Have a constant focus on improving the Brand.com customer journey, working closely with the Online Global teams to execute and measure performance of new initiatives & site enhancements
- Ensure stock is managed well on the site based on focuses, stock performance and out-of-stocks
- Support and lead website enhancements, special features and manage regular updates to evergreen tools in line with relevant product launches
- Support project management of front end Web Development and Integrations projects in our Magento Enterprise ecommerce environment
9
Responsibilities For Ecommerce Coordinator Snei-sm Resume
- Research and coordinate integration of Magento features and functions as approved via the website product features roadmap
- Review and assign products to appropriate product categories and filters in partnership with the Product Merchandising Manager to effectively optimize product listings
- Develop and maintain a “Point-of-View” to provide future procurement guidance for Category(ies)
- Manage site categorization and navigation for designated product areas
- Identify and communicate digital specific photography and asset needs when necessary
- Help grow our online sales
- Ensures the completion of daily workload in an efficient manner to support all departmental goals and objectives in relation to accuracy and timeliness of problem resolution
10
Responsibilities For Ecommerce Coordinator Latam Resume
- Work with Planning team to pull sales and demand data from portals
- Assist in managing data dashboards
- Pull and compile marketing data (e-retail programs) and build ROI trackers
- General knowledge of Distribution Center and eCommerce functions required
- Knowledge of modern office methods and procedures, instant message, email and telephone techniques, and office equipment is required
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