Ecommerce Merchandiser Resume Sample
Bettye Bartoletti
361 Murazik Forest,
Dallas,
TX
+1 (555) 638 8085
Work Experience
Associate Ecommerce Merchandiser
05/2018
-
PRESENT
Los Angeles, CA
- Interpret and react to site KPI’s to achieve Sales Goals; reference analytics tools (Coremetrics/Omniture) to explore, understand and report on search trends and buying patterns to drive merchandising strategy and help build the monthly marketing calendar
- Experience in Ecommerce merchandising and/or buying/visual merchandising
- Understanding of the Oakley customer and user demographic
- Problem-solving aptitude and ability to drive process improvement
- Basic PhotoShop skills, Microsoft Office, Content Management Systems
- Oversee the product launch of all items within a specified product category
- Develop visual merchandising strategies to achieve sales and conversion goals
- Participate in eCommerce photography and help ensure the photos meet the brand style guide
Ecommerce Merchandiser
08/2014
-
11/2017
New York, NY
- Experience
- Track the site controllable and specific reports & KPI’s to ensure the effectiveness of tactical actions
- Proven online merchandising experience
- Percentage of sellable products online
- Percentage of total products online
- Category Conversion Rate
- Accuracy of content
- Online category sales
Junior Merchandiser, Ecommerce
05/2009
-
03/2014
Detroit, MI
- Collaborating with Marketing and Creative on site design, layouts, image and content
- Implement promotional assets to website based on internal business partners’ content calendar
- Execute proper taxonomy, attribution, basic & enhanced content as well as strategies to improve SEO (Search Engine Optimization)
- Generate and maintain a link matrix for all website content and email campaigns
- Collaborate with global business partners to incorporate best practices
- Manage promotions, offers, and mark-down activity
- Build and deploy online marketing campaigns in collaboration with the marketing team
- Manage calendars and content assets in collaboration with the global team to drive product sales
- Plan and executes curated category landing pages to support editorial features and highlights to reinforce the brand’s relevance and lifestyle point of view
Education
California State University, Los Angeles
2005 - 2009
Bachelor's Degree in Fashion Marketing
Professional Skills
- Strong problem-solving skills and result oriented
- Strong project management and coordination skill
- Exceptional analytical and problem solving skills needed
- Proficient with Oracle ATG BBC via Experience Manager executing changes ranging from new pages, new landing pages, collections & other campaign pages
- ECommerce Website development, buying or merchandising experience is an asset
- Experience managing large amounts of product-related data (content, pricing, image assets, etc.)
- Strong understanding of web analytics, including Google Analytics and/or Adobe Analytics/Omniture
How to write Ecommerce Merchandiser Resume
Ecommerce Merchandiser role is responsible for digital, government, retail, finance, training, database, trading, reporting, manufacturing, design.
To write great resume for ecommerce merchandiser job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Ecommerce Merchandiser Resume
The section contact information is important in your ecommerce merchandiser resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Ecommerce Merchandiser Resume
The section work experience is an essential part of your ecommerce merchandiser resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ecommerce merchandiser responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ecommerce merchandiser position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Ecommerce Merchandiser resume experience can include:
- Strong computer skills (Microsoft Office, Adobe, etc)
- Experience creating customer-facing content (written, visual, etc.) that is on-brand, relevant, and tailored to our site visitors
- Co-operates with all relevant functions, building relationships with all key stakeholders
- Develop cross-sell and up-sell opportunities throughout the shopping experience
- Build category and landing pages on the assigned categories to optimize the customer experience
- Review product refiners and key specifications to enhance the browsing experience and drive conversion
Education on an Ecommerce Merchandiser Resume
Make sure to make education a priority on your ecommerce merchandiser resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ecommerce merchandiser experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Ecommerce Merchandiser Resume
When listing skills on your ecommerce merchandiser resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical ecommerce merchandiser skills:
- Develop a thorough understanding of the ecommerce pillars of convenience, experience, selection and price through partnership with Site Merchandising
- Setup products on the GAME website, ensuring they are effective across all devices, enriched with all necessary marketing assets
- Experience in web retail merchandising
- Experience in e-commerce, or digital marketing (P)
- Provide in season analysis and insights ensuring the highest priorities are executed against to drive the online business
- Be responsible for ensuring onsite promotional activity runs on time and is tested prior to launch
List of Typical Experience For an Ecommerce Merchandiser Resume
1
Experience For Ecommerce Site Merchandiser Resume
- Amazon knowledge and experience an asset
- This job operates within the corporate office in Irvine. This role routinely uses general office equipment
- Routinely audit the site for issues to make sure the customer experience is best in class
- Cross functional teamwork experience
- Prioritize, multitask and manage deadlines
- Familiar with web commerce technologies (i.e., IBM Websphere, Adobe Experience Manager)
- Drive A/B testing to optimize conversion performance
- Partner with ecommerce marketing to support SEO initiatives
- Identify product assortment for ecommerce in the context of broader brand channel assortment strategy
2
Experience For Ecommerce Digital Merchandiser Resume
- Build seasonal inventory plans and manage in-season to maximize site in-stock, conversion, and revenue while realizing healthy turnover and minimizing end-of-season liquidation
- Manage liquidation lifecycle and associated markdown cadence
- Recommend and execute seasonal merchandising plans to create a compelling consumer experience and to effectively present product stories in an integrated manner across ecommerce all touch points (site, email, etc.)
- Use reporting and web analytics tools such as BW Reporting and Omniture to analyze site experience and product presentation performance and optimize accordingly
- Self-motivated with an ability to independently research situations that require in depth investigation
- Leverage site data and reporting on key KPIs, site traffic, conversion, pathing, category results, cross sell optimization to optimize performance and help define future site enhancements
3
Experience For Ecommerce Product Merchandiser Resume
- Be involved in the creation of promotional plans to ensure the overall business messages are delivered in full in a multi-device method
- Ensures all processes are followed in order to ensure commercial accuracy and website consistency
- IT Literacy i.e. Excel, Word, Web based systems
- Apply key eCommerce and merchandising business principles specific to achieve financial and lead generation goals. Responsible for digital revenue and engagement for PWID product category
- Recommend online shopping tools and features to assist customers in choosing the right product given their work need and/or problem
- Create category and application pages to support initiatives as needed
- Leverage online analytics and customer feedback to maximize conversion and engagement. Monitor operational statistics, report trends, variances and issues, and take appropriate action
- Collaborate with digital marketing and marketing communications to forecast and plan traffic generating opportunities leveraging SEM, email, display, and digital ads
4
Experience For Junior Merchandiser, Ecommerce Resume
- Visit competitor websites and strategic product manager meetings to stay current with initiatives, trends, and opportunities
- Identify and reduce internal process or system inefficiencies
- Plan comprehensive US promotional strategy
- Maintain assortment plans to track all product related activities
- Review and provide recommendations on SaaS solutions to increase conversion rate and sell through on both brand sites
- Partners with the Product managers and Senior Merchandisers to execute an online strategy to grow sales and margin
- Work with key vendors to promote their products through the online channel
- Work with vendors and content team to gather all the proper attributes and images needed to increase sales
- Work with the findability team to optimize search and navigation around the categories
5
Experience For Associate Ecommerce Merchandiser Resume
- Analyze and update cross-sell and up-sell products on the assigned category products
- Research and develop product recommendations across different customer segments
- Work projects across multiple websites and mobile platforms
- Think outside the box to seek innovative solutions and new practices
- Familiar with onsite search optimization
- Knowledge of conversion optimization platforms such as SiteSpect or AdobeTarget
- Independent thinker and decision maker
- Technologically savvy and able to quickly learn new platforms and tools
6
Experience For Regional Ecommerce Merchandiser, Gucci Resume
- Knowledge of video games is desirable
- Continually merchandise the IKEA website in the most optimal way, take care of strategic products, and price and volume products so that they are strongly promoted across the website
- Actively trade the website, review sales performances and react accordingly
- Use the website to understand all the various aspects that affect the consumer's online journey. Ensure that website visitors can search, find, choose and buy in an optimal way
- Create recommendations for sales steering and the most relevant and commercial cross selling, up selling and add on opportunities, and applying these techniques to the most appropriate positions online
7
Experience For Regional Ecommerce Merchandiser Resume
- Seek feedback from online customers to learn from their online browsing behaviours and shopping experience. Give feedback on how to improve the online experience for visitors and customers
- Identify and monitor the multi-channel and online developments of key competitors. Understand national market demographics, the economy, life at home of different consumers and different shopping behaviours
- Experience of keeping up to date with competitor information and market trends
- Retail knowledge and experience
- Clearly demonstrate financial awareness and think of terms of profit, loss and added value
- Knowledge of eCommerce and web merchandising methods
- Knowledge of online marketing tools and an ability to follow up and analyse online sales (source codes, campaign codes, basket analysis, aov, etc.)
- Bilingualism is mandatory (English & French); spoken and written
8
Experience For Ecommerce Assistant Merchandiser Resume
- Play a pivotal role in all Luxe site relaunches and ad hoc projects
- Communicate and update the DC on all promotional activity weekly and be the key relationship point with the DC team
- Manage eCommerce samples for all brands
- Partner with DTC Buying team to maintain solid understanding of brand priorities and ever-changing product assortment to deliver appropriate representation on-site. Communicate any needs to for product replenishment
- Analyze site metrics, KPIs, customer feedback and other related data to identify opportunities to improve conversion rate and drive revenue growth across product categories
- Monitor website to ensure that product is active on the site and appropriately merchandised. Evaluate placement and productivity based on analytics to maximize sales and conversion daily
9
Experience For Converse Ecommerce Site Merchandiser Resume
- Manage promotions on a weekly basis
- Communication Expert: Communicates with tact and diplomacy; written communication is clear, concise, and understandable
- Problem Solver: Accurately defines problems and uses facts to come to a reasonable solution
- Born with Initiative : Actively influences events; takes action beyond what is necessarily called for
- Poses Decisiveness and Risk Taking: Able to make decisions and take action without unnecessary delay; able to consider alternatives and make decisions in spite of uncertainty
- Quality Assurance acute attention to detail follows QA processes and procedures and is consistent and accurate with their deliverables
- Execute merchandising strategy for the online business and works with planning and Hot Topic Merchants to understand the key components or business drivers (e.g. historical performance, industry/competitive landscape, and channel differences)
10
Experience For Merchandiser, Ecommerce Resume
- Communicate assortment details by providing specifications such as assortment and other relevant information to prompt appropriate decisions based on product performance for re-orders
- Collaborate with Merchants, Marketing and Creative Services teams to ensure product trends are properly featured online to optimize sales results
- Act as liaison between Marketing, Merchants, Production, and IFC as it relates to products for campaigns and promotions
- Coordinate with studio creative and product writing teams on the status and inventory of approval SKUs; provides quality assurance check on site pages; ensure aged items, MOS and RTV products, and photos are updated timely and accurately
- Manage Merchandise Admin to make sure all samples and product photo shoots are planned timely and styled accurately
- Monitor the product selection, pricing and positioning of competitors websites and recommends plans to improve the competitive position; understands customer needs and competitors' strategies to promote merchandise
- Strong attention to detail and extremely deadline oriented
List of Typical Skills For an Ecommerce Merchandiser Resume
1
Skills For Ecommerce Site Merchandiser Resume
- Working experience, of which 2 years of eCommerce is mandatory
- 4-6 yrs eCom Merchandising experience
- Participate in user testing, annotate and report on findings to continually improve the customer experience
- Experience working in Microsoft Excel required
- Work within multiple ecommerce systems: CMS, Experience Manager, Adobe Reporting, and more
- Analyzing selling data, creating and working with the team to create action plans needed to positively influence the business
- Managing web pages with particular focus on launching all content pages to the live site, including the resolution of any issue impacting customers 24/7
2
Skills For Ecommerce Digital Merchandiser Resume
- Working collaboratively to enhance product pages based on analysis and testing
- Executing promotional plans online within the overall category product offering and insight trends
- Continuously seek new ways of understanding and fulfilling the needs of our customers i mproving customer satisfaction in the shopping funnel/journey
- Plan, analyze and respond to changing business needs including developing and executing contingency plans if necessary
- Weekly Reporting – analyze the business to drive sales and conversion through merchandising, what’s working, etc
- Collaborate with Product Marketing to forecast and plan traffic generating opportunities leveraging SEM, email, display, and digital ads
- Drive conversion by developing selection plans that are in alignment with merchandise strategy and competitive positioning
3
Skills For Ecommerce Product Merchandiser Resume
- Support the Senior eCommerce Trading Managers to deliver the online trading strategies for all sites
- Manage day to day online merchandising via the webmastering agency (Datawords)
- Partner with cross-functional Digital Marketing team to manage the creation, planning, and ownership of site and email calendar and schedule
- Constant monitoring of competitive activity in the market to ensure GAME has market-leading content for your products
- Manage the buy planning process for all categories, presenting thoughtful and analytically sound buy plans to management for sign-off
- Manage new flow process of products to the site, tracking and organizing all product assets to guarantee products are live in time for inventory to arrive
- Work closely with the photo studio to ensure approval, processing and publishing of all product images
- Build appropriate links by item, category and landing pages for appropriate sales driving opportunities based on business direction and website analytics
- Research and execute A/B testing or targeting ideas to increase conversion rates and sales
4
Skills For Junior Merchandiser, Ecommerce Resume
- Complete insurance coverage starting on first day of employment – medical, dental, vision, and life
- Analyze reports and provide recommendations for on-line merchandise and pricing strategies
- Manage and continually optimize the shopping path based on data and conversion
- Leverage A/B testing and personalization to optimize conversion in catalog
- Manage the marketing and promotional calendars for the Luxe digital team
- Work closely with the brand marketing teams to ensure site content and campaigns are always up to date and delivered on time
- Manage the product catalogue, categorisation and sorting rules for all Luxe sites
5
Skills For Associate Ecommerce Merchandiser Resume
- Ensure onsite merchandising is updated and optimised on all Luxe sites
- Manage the eCommerce Merchandising Intern
- Benchmark competitively in order to identify trends and opportunities on best in class merchandising practices
- Innovator and Changer: Generates innovative ideas; simplifies and/or improves procedures; encourages and supports innovative ideas and planned risk-taking
- Merchandise each device offer in line with the overall product proposition for new releases, range titles and promotional campaigns to ensure ease of shopping
- Stay current with the competitive ecommerce marketplace and manufacturing trends
- Consistent, daily maintenance of the online store across both the Fox and Shift sites and tactically execute on predefined merchandising strategies
- Manage the open-to-buy document and process on a weekly/monthly/yearly basis, along with all corresponding KPI’s
6
Skills For Regional Ecommerce Merchandiser, Gucci Resume
- Track inventory, communicating delays and shortages to mitigate business impact
- Send business recaps daily, weekly, monthly, etc., that include both product selling KPIs as well as Site specific KPIs
- Manage the creation and handoff of seasonal marketing briefs
- Partner closely with the Digital Marketing Manager to offer best products and collections to focus campaigns on
- Work closely with A/B testing team to develop new personalization tested aimed at CRO
- Manage all E-Commerce Merchandising to achieve top sell-through and advance online sales
- Assortment and inventory planning and management
7
Skills For Regional Ecommerce Merchandiser Resume
- Site merchandising, product upload and activation, brand story management and reaction to sell-through and inventory levels
- Work with Marketing and the Product team to develop and execute online campaigns and promotions
- Work with the Digital Marketing team to optimize online traffic to your categories
- Analyze customer pathing through the site to the category to find opportunities to increase conversions
- Ensure merchandising content is relevant and up-to-date
- Provide reporting around key objectives and projects
- Shop competitor sites to provide insight to the merchandising team on potential opportunities
- Work with merchandising team to update personalization algorithms
- A passion to work within the retail or gaming industry
8
Skills For Ecommerce Assistant Merchandiser Resume
- Bilingualism (French and English/written and spoken)
- Manage back orders, pre-orders, and clients’ special requests, including store transfer in partnership with the Worldwide Digital Buyer, who can expedite solutions with Production
- Collaborate with Worldwide Digital Merchandising on the site’s navigation structure. The WW Digital Merchandising views the structure in light of the overarching product strategy. The regional team ensures that it reflects regional naming norms, buys and consumer trends
- Reinforce product knowledge before the launch of any new collections and support the regional Online Sales Associates (call center) for any clients’ request on a daily basis
- Relevant work experience, of which 2 years of eCommerce experience is required
- A passion for the fashion industry with strong product knowledge and understanding of eCommerce
- Hands-on approach and a strong ability to work with matrix teams in a collaborative manner. Able to interact with flexibility and diplomacy with key stakeholders
- This job generally operates similar hours to corporate
9
Skills For Converse Ecommerce Site Merchandiser Resume
- 2 – 4 years experience
- Pro-active, creative problem solver
- In-depth knowledge of modern eCommerce platforms
- Proficient with Microsoft Office (Excel, PowerPoint, etc.) and/or Google Docs
- Assertive in nature, able to reach out to cross-functional teams and drive conversations to identify, plan and execute opportunities
- Hands on approach and a strong ability to work with matrix teams in a collaborative manner. Able to interacts with flexibility and diplomacy with key stakeholders
- Excellent knowledge of spoken and written English and fluency in Italian
10
Skills For Merchandiser, Ecommerce Resume
- Stays aware of industry trends and best practices
- Customer Focus: Understand customer needs and pain points
- Business Acumen (NI and Industry)
- Utilize product catalog web application to build on-line category and product groupings as directed by eCommerce management
- Provide merchandise-related support to the eCommerce Operations, warehouses, and photography teams
- Review competitor websites to ensure industry alignment with categorization, promotions, and trends
- Able to work independently and be self-motivated while still within a collaborative team environment
- Exceptional accuracy and detail-focus
List of Typical Responsibilities For an Ecommerce Merchandiser Resume
1
Responsibilities For Ecommerce Site Merchandiser Resume
- Ensure sure products represented correctly online (Provide Guidance on Product Images, and gather feedback from merchant teams
- Be organized and a team player
- Develop a deep knowledge of the customer, product categories and the competitive marketplace
- Develop online seasonal merchandise strategies and partner with buyers and buy planners on implementation
- Identify, quantify and drive category, class and/or supplier online opportunities and determine customer choice recommendations
- Partner with buy planners to determine quantification for featured and top items
2
Responsibilities For Ecommerce Digital Merchandiser Resume
- Determine drop ship plans and projections. Identify drop ship items for newness, carry forward or convert to owned
- Plan and measure selection growth and price to competitors across area of responsibility and ensure action is taken
- Coach and educate merchants and business partners on the fundamentals of eCommerce
- Inspire and Develop People
- Analyze and adjust related items that are sold with other items
- Ensure products are strategically merchandised across the site
- Drives for execution
- Set Clear Direction
- Partner with merchant partners and content team to develop and prioritize experiences and site initiatives to maximize omni-channel messaging, product management on site enhancements, and optimize search-related traffic. Create differentiated omni-channel and website shopping experiences for key customer segments, leveraging a deep understand of key customer needs
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