Employee Communications Manager Resume Sample
Alayna Marvin
61157 Huel Locks,
San Francisco,
CA
+1 (555) 324 9732
Work Experience
Employee Communications Manager
10/2016
-
PRESENT
San Francisco, CA
- Works closely with the Communications network at both the country and global levels
- Strong relationship management with stakeholders, develops and maintains trust
- Conveys and manages stakeholder expectations on the role and level of support communications provides
- Maintains knowledge of stakeholder requirements and communications best practice (both internal and external) to influence the future communications direction of the country communications team
- Ensures plans and activities are visible and integrated into the consolidated plan for country communications
- Leadership counsel: Provide employee communications expertise, counsel and support to business partner leaders (including the UK VP and UK leadership team)
- Six or more years of related experience in deploying increasingly complex projects
- Experience in professional writing and leading communications plans and programs, including change communications, experience with intranets, marketing and employee communications
- Experience working with customer service, sales, marketing organizations
Senior Employee Communications Manager
09/2013
-
07/2016
Boston, MA
- Exceptional writing, communications and organizational skills, and the ability to manage multiple projects
- A curiosity about our business, our industry and our most valuable asset -- our people
- Understanding and execution of being a team player, and the role technology plans in employee communications
- Track record of being a quick learner, with the ability to translate functional/operational goals into goals
- Creativity to develop communications so all employees clearly understand roles in serving customers
- Proactively draft, present and execute on communications plans
- Demonstrated experience with social, digital and next-gen communications platforms
- Take the lead in developing and rolling out communications initiatives identified to improve employee awareness of and engagement with the business strategy
Employee Communications Manager, Core Markets
04/2009
-
06/2013
Los Angeles, CA
- Create an effective communication plan and provide content for various communication vehicles, including written materials, electronic communications, presentations and events
- Work closely with the Head of Employee Engagement & Culture in developing and rolling out initiatives identified to improve employee engagement with and awareness of the business strategy
- Develop and sustain positive relationships with internal partners in support of employee engagement activities
- Leverage events to create and sustain dialogue around employee communication
- Develop and manage the Company intranet and its content to make it more accessible and relevant to the employee base, while maximising it as a tool to connect to the business strategy
- Interlock with the Enterprise PMO Function to support in communication of change initiatives
- Coach and support business leaders in the development and delivery of communications
Education
York University
2005 - 2009
Bachelor's Degree in Communications
Professional Skills
- Excellent communications skills and diplomacy, written and verbal and proven copywriting skills
- Strong project management skills. Excellent PowerPoint and Excel skills
- Possess strong project management skills, effectively prioritizing workload to focus on the highest value activities
- Excellent written and oral communications skills. Demonstrated ability to deliver concise writing and message development for an internal audience
- Proven ability to deal with ambiguity and pressurised situations and to prioritise effectively
- Excellent executive-level written and verbal communications skills
- Strong self-initiative and leadership skills – works well independently and as a member of a cross-functional team
How to write Employee Communications Manager Resume
Employee Communications Manager role is responsible for communications, organizational, design, powerpoint, basic, interpersonal, marketing, leadership, excel, editing.
To write great resume for employee communications manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Employee Communications Manager Resume
The section contact information is important in your employee communications manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Employee Communications Manager Resume
The section work experience is an essential part of your employee communications manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous employee communications manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular employee communications manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Employee Communications Manager resume experience can include:
- Experience of partnering with and influencing a senior management team, with proven employee communication experience
- Strong storytelling ability - persuasive written and verbal communications, including interpersonal and presentation skills
- Excellent verbal and written communications skills, with a love for creative writing and storytelling
- Exceptional communicator with outstanding oral, written, editing and presentation skills
- Experience in a similar role, ideally with experience in a similar industry
- Outstanding writing and editing skills; ability to write for a broad spectrum of multi-media communications channels
Education on an Employee Communications Manager Resume
Make sure to make education a priority on your employee communications manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your employee communications manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Employee Communications Manager Resume
When listing skills on your employee communications manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical employee communications manager skills:
- Self-starter with high energy and good project management skills who works well independently
- Strong interpersonal and organizational skills, as well as the ability to multi-task and pay attention to detail
- Strong video production skills
- Experience of handling all communication channels including new media to demonstrate communications best practice
- Exceptional writing, communications and organizational skills
- Proven experience in delivering employee engagement initiatives in a Global business
List of Typical Experience For an Employee Communications Manager Resume
1
Experience For Senior Employee Communications Manager Resume
- Tracking the effectiveness of our communications campaigns and continuing to make them better
- Promote a shared sense of purpose by proactively finding and telling the stories that align with the company's strategic priorities
- Ensure that our people have a consistent, involving experience when it comes to communicating business change
- Create and advocate for a compelling internal story for the business, strategy, and priorities to engage employees
- Experience with change management and communicating key initiatives across multiple internal target audiences
- Technology industry expertise, with specific knowledge and experience in the software market, is favorable but not required
- Partner with HR Centers of Expertise program teams to plan and deliver effective communications to strict deadlines, across multiple channels
2
Experience For VP, Senior Employee Communications Manager Resume
- Ensuring that employee communications for the UK & Core Markets are clear, engaging and consistent
- Planning and delivering large employee events, such as annual Town Halls, webcasts and leadership engagement activities
- Supporting Managing Directors across the business and their senior leadership teams
- Making the most of our internal social media and broadcast channels
- Sharing their know-how with the rest of the Corporate Communications team
- Engage consultants as necessary for implementing certain development, planning and design activities
3
Experience For Employee Communications Manager, Core Markets Resume
- Serve as a curator of corporate culture using clear, purposeful, strategic employee communications
- Draft other communications materials as required (for example blogs, speech-writing)
- Partner with senior executives to develop messaging and presentations for company updates, key initiatives, industry issues, and other topics
- Partner tightly with the other organizations within Corporate Communications and Marketing to ensure tight alignment of messages and narratives
- Identify and promote industry-leading initiatives and best practices that increase overall employee engagement
4
Experience For Employee Communications Manager, Technology Resume
- Manage employee meetings, including quarterly town halls and other internal events
- Creates and encourages a rhythm of face to face communication, ensuring regular opportunities for the front line and leadership to connect
- Work with Glanbia PLC on key business communications and results
- Supervise Benefits Writer Strategist in the development of Quad’s total benefits package (health, wellness, and wealth) value proposition and the execution of that value proposition across multiple channels to promote better understanding and foster retention
- Tolerate and thrive with ambiguity
- Proactive, energetic, efficient, resourceful team player with a dedication to excellence
- Resourceful, energetic and positive
- Supports site-specific employee engagement efforts with recommended communication approaches
- Creation of content and/or templates from the CEO down to functional senior leadership
5
Experience For Junior Employee Communications Manager Resume
- Work with the Senior Employee Communications Manager to deliver an employee engagement and communications strategy that builds advocacy around Britvic’s purpose, vision, values and strategy across our PLC, GB and International businesses
- Create innovative ways to communicate that inform and motivate employees: plan the frequency of--and vehicles for—communications and coordinate across different areas of the company
- Create communications plans and deliver effective tactical IC solutions to support Business & Corporate Delivery
- Manage the BCD editorial plan on a weekly basis to ensure there are strong links and consistency with the wider Openreach mega plan
- Provide event support for major trade shows, employee gatherings and the annual user’s conference
- Ensure all communications uses tailored messages to meet the needs of different audiences in BCD (office based people and engineers), and achieve desired business outcomes as agreed in the BCD communications plan
- Support the design and delivery of BCD engagement events as required for various audiences in BCD including the SMT, all-manager and team member meetings
- Write ongoing Intranet site news content
- Analyse and interpret Your Say data to help identify key themes and issues to continually inform the BCD communication and engagement plans
6
Experience For Employee Communications Manager Resume
- Work with regional unit stakeholders and their comms leads to ensure key messages and content is aligned to the BCD communications plan, the most effective channels are being used, and the frequency and volume of communication is balanced
- Measure effectiveness in terms of business outcomes achieved (not just communications outputs)
- Build measurability into communications programs; analyze and assess effectiveness of projects and campaigns
- Employee communications experience
- Co-ordinate content and messages for the quarterly BCD all manager call, measuring feedback and inputs from the audience to help shape and plan future calls
- Project Manage Intranet Site
- Limited travel required to internal meetings. Approximately 10-20% travel
- Develop and drive company-wide internal communications programs that inspire and connect employees to Intuit’s mission, values and strategy
7
Experience For Senior Employee Communications Manager Resume
- Provide strategic counsel on communications approach, messaging and positioning, and influence internal stakeholders as needed to ensure communications are compelling and aligned to the needs of employees and company goals
- Partner across the organization with key internal stakeholders to develop and support company-wide events and initiatives
- Partner to support company Intranet site and other employee collaboration tools (Jive, Slack, etc.)
- Channel the passion of Intuit employees to develop ambassador programs to strengthen Intuit’s brand externally
- Lead, manage and execute multiple projects across multiple channels in a fast-paced environment, including leader Q&As, videos, organization announcements and events
- Develop and drive internal communications programs that inspire and connect employees to Intuit’s mission, values and strategy
8
Experience For VP, Senior Employee Communications Manager Resume
- Provide strategic counsel to senior leaders on communications approach, messaging and positioning, and influence internal stakeholders as needed to ensure communications are compelling and aligned to the needs of employees and company goals
- Event management and communications support for CEO Sales Club and CEO Care Club events end-to-end
- Create innovative communications for multiple channels to inform, motivate and reward a large Sales organization
- Work across Intuit’s Customer Care community to drive alignment. Work with Care partners to ensure front line agents understand the company’s vision, strategy to bring our brand to life
- Ensure employee communications are globally minded, culturally resonant and consistent with Intuit’s external communications and brand
9
Experience For Employee Communications Manager, Core Markets Resume
- Design, launch and run a new company Intranet (in interim, serve as the Editor of a bi-monthly e-newsletter)
- Plan and deliver Senior Leader Town Hall sessions
- Serve as a creative advisor for video communications
- Utilise other employee communication channels such as our media studios, webcasts, and other social media to promote news to employees
- Support the planning and implementation of a structured, company-wide internal communications programme, centred on the Global Platform & Advisory Business and Workplace Investing and Stock Plan Services, including the organisation of programmes and events in the UK and in Continental Europe
- Work with the Head of Employee Communications, UK and Continental Europe in managing and implementing a number of structured communications plans that support a number of different business areas, making use of mediums such as web chats, employee meetings, leadership team meetings etc
- Work closely with other members of the employee communications team and in particular the employee communications manager based in Germany to ensure consistency of approach in our communications
- Seek to develop two way channels for employee feedback so employees feel they can give feedback on a range of matters
10
Experience For Employee Communications Manager, Technology Resume
- Provide communications support on a number of CSR initiatives to ensure their success within the business
- Work with the Employee Communications leadership team to develop and communicate plans to embed the company’s vision and values via a combination of leadership-based initiatives and departmental/ team activities
- Drive employee communications initiatives for key corporate programs and company news
- Establish and track metrics that show the impact of employee communications and programs on employee engagement, productivity, and organization performance
- Help cultivate and grow the brand voice of Workday, leveraging humor and fun to engage and inform – working closely with Marketing to ensure a consistent brand experience
- Working in corporate communications and marketing, including employee communications experience, preferably in a fast-paced, high-tech company
List of Typical Skills For an Employee Communications Manager Resume
1
Skills For Senior Employee Communications Manager Resume
- Experience collaborating with IT teams and agencies to define modern, highly engaging digital experiences
- Strategic systems-level thinking, interpersonal and organizational skills, with the ability to manage budgets, schedules and executive support
- Understanding of integrated communications strategy, as well as experience with key functional areas of internal and external communications
- Experience developing and implementing strategic communications plans and delivering engaging employee communications
- Experience in professional writing and developing and managing simple and complex communications programs
- Help Cultivate Workday’s “voice”, leveraging humour and fun to engage and inform – working closely with Marketing to ensure a consistent brand experience
- Extensive experience planning and executing events for senior executives
- Be a strong team player, leading and contributing to others success as needed
- Experience of devising and executing employee communication strategies and programmes
2
Skills For VP, Senior Employee Communications Manager Resume
- Experience working in China and exposed to working with different cultures within APAC
- Experience working with and managing information distribution through a company’s intranet
- Deliver best practice communication throughout the business and create a publishing culture for the effective sharing of business news
- Proven success developing and executing strategic employee communications across a variety of channels
- Experience working with all employee communications apps and platforms (e.g. intranet, collaboration tools, social listening, blogs, video, photography etc.)
3
Skills For Employee Communications Manager, Core Markets Resume
- Working in corporate communications, including strategic employee communications experience, preferably in a fast-paced, high-tech company
- Assist in building and implementing communications that inspire and connect global employees to DuPont’s business priorities and culture initiatives
- Extensive experience in a range of communications disciplines, including at least four years spent in a dedicated internal/ employee communications role
- Excellent understanding of Barclays and Operations & Technology’s strategy, services and structure
- Proven track record of delivering complex communications and/or change programs to support engagement and change within a global business environment
- Manage and meet deadlines and quickly changing priorities
- Significant experience of working with leadership teams to articulate shared vision, strategy and agendas
- Management of multiple projects and priorities while meeting schedule, budget, and quality requirements
- Engage and partner seamlessly with all partners, ensuring communication strategies are aligned to business objectives and effective
4
Skills For Employee Communications Manager, Technology Resume
- Employee marketing and communications experience
- Self-starter, who is agile and comfortable working in an environment where priorities can change quickly
- Experience with change management and communicating large-scale initiatives across multiple employee target audiences
- Internal/employee communications, marketing communications, or related experience in the high-tech industry
- Develop and manage internal processes and protocols to enhance global coordination and understanding of communications approaches and priorities
- Demonstrate pride in who we are and what we do
- Experience in managing relationship with senior stakeholders
5
Skills For Junior Employee Communications Manager Resume
- Experience in leading organisation of large scale and high profile events
- Experiencing using desktop publishing software (InDesign, Illustrator, Photoshop)
- Understanding of other communications disciplines, including media relations, government relations, etc
- Outstanding written and verbal communications (both an articulate speaker and active listener), adapting to diverse audiences
- Understanding of U.S. government
6
Skills For Employee Communications Manager Resume
- Working knowledge of Salesforce, SharePoint, Polite Mail, and Yammer
- Developing creative communications strategies that help our people understand why they’re here and what we need them to do
- Owning and maintaining the key spaces and groups within the Pearson social intranet system (Neo) for the UK and Core business
- Ensuring that employee communications for the Core markets, Finance and Legal are clear, engaging and consistent
- Owning and maintaining key spaces and groups within the Pearson social intranet system (Neo)
7
Skills For Senior Employee Communications Manager Resume
- Advising members of the Core/Finance/Legal leadership teams about using internal digital channels such as Neo
- Developing and delivering employee communications strategy for Core markets
- Advising members of the Core leadership teams about using internal digital channels such as Neo
- Ensuring that employee communications for the Core markets are clear, engaging and consistent
- Providing guidance for Technology ‘customer’ communications for Pearson’s global employees
- Advising members of the Pearson leadership team on communication strategy and tactics and supporting their leadership engagement activities
- Coordinate oversight and planning bodies, including leading overall content governance
8
Skills For VP, Senior Employee Communications Manager Resume
- Work hands-on with the team writing, editing, and distributing a variety of different communication materials
- Serve as editor-in-chief of all employee channels, including the global employee intranet, using storytelling to simplify technical/business information
- Thinks differently, challenging conventional thinking to create the future and overcome barriers
- Is disciplined in thinking, decision making, action and follow through
- Create high-impact communications for employees and use a variety of tactics and mediums, ensuring consistent messaging and communication methodology
- Passion for motivating and engaging employees
- Transform technical and business information into fun and entertaining messaging
9
Skills For Employee Communications Manager, Core Markets Resume
- Cuts to the heart of the problem getting to solutions with creativity and speed
- Work seamlessly and collaboratively with businesses and functions, and other key stakeholders, in delivering high standard and relevant employee communications
- Assist RBWM Communications Head to monitor and report spending on employee communications projects
- Work independently, managing major projects with minimal direction
- Track record of being a quick learner, with the ability to translate functional/operational goals into team goals
- Honing your communications expertise in a corporate environment
- Success working with executives, cross functionally and across multiple regions
- Work closely with Executives to lead on communications strategies and tactics that are relevant and engaging for RBWM employees
10
Skills For Employee Communications Manager, Technology Resume
- Create concise and compelling content that engages the BCD audience and aligns to key business themes
- Partner across the organization to develop content for internal and external communications – presentations, speaking opportunities, media relations
- Innovative mindset – always looking for ways to improve how Workday communicates with and engages employees
- Distill complex information into clear, concise messaging; ability to write in a simple, direct, warm and friendly tone
- Oversee authoring and proper use of online channels for official company news
- Ensure proper coordination between IT, intranet software vendors and Cree’s digital marketing team
- Involve users in structured design and planning activities
- Support intranet group owners in maintaining active communities
List of Typical Responsibilities For an Employee Communications Manager Resume
1
Responsibilities For Senior Employee Communications Manager Resume
- Strong organizational skills and capable of juggling a large amount of detail and work volume
- Experience developing and implementing change management strategies
- Results-oriented professional with at least five years of corporate communication and/or media industry experience, capable of managing digital channels
- Manage deadlines and quickly changing priorities to deliver results as part of a fast-paced dynamic team
- Experience planning events for senior executives
- Experience working with technologists, managers, program specialists, and C-level executives
2
Responsibilities For VP, Senior Employee Communications Manager Resume
- Develop methods to track communication effectiveness
- Manage internal communications channels to ensure they are effective in delivery of message, relevance to the business and adoption of message
- Interact well with a varied group of senior executives and to build strong working relationships with key partners
- Working in a multi-cultural environment
- Working directly with a CEO, vice president or member of the executive leadership team in a communication capacity
- Deliver internal campaigns and news, including ensuring important business insight and information is communicated to all employees
- Create communications on behalf of the CRO, including All Hands, organization announcements, videos, presentations, internal social media, etc
- Build relationships across the business in order to source the most important, relevant, and engaging content
3
Responsibilities For Employee Communications Manager, Core Markets Resume
- Create systems and programs to foster engagement, motivating employees to perform at their highest potential
- Executive Communications writing
- Write, produce and publish communications to the overall organization through multiple messaging channels. (video, blogs, presentations, etc.)
- Write clean, grammatically correct and engaging copy that creates a regular drum beat of news and updates into the BCD community
- Identify, write and managing news stories with innovative angles, and share them internally across Openreach and wider BT where relevant (via BT Today)
- Synthesize complex information into clear, compelling visual and written language
4
Responsibilities For Employee Communications Manager, Technology Resume
- Proactive sharing of knowledge and best practices across the function in the region
- Develop knowledge and understanding of global strategy, direction and initiatives at the country level
- Support organizational change and business transformation through strategic communications planning and implementation
- Develops traditional and next-gen leadership messaging, including emails, social posts, videos, blogs, etc. Creates opportunities to share market news and updates, key initiatives, business priorities and topics with employees. Works with leadership to create communications cadence throughout the organization
- Coordinates with Marketing to lead internal communications for key national, market and strategic initiatives, develops content and anchors messaging on our innovation, employee recognition, and strong customer focus with emphasis on front-line customer-facing teams, all to help meet and exceed company and market objectives, and enhance our culture
5
Responsibilities For Junior Employee Communications Manager Resume
- Researches industry trends (e.g. through networking, benchmarking, industry publications and contacts) to determine new methods for information sharing, message delivery and employee engagement
- Establishes and tracks results to gauge communications programs' effectiveness, employee productivity, and organization performance
- Attend transformation meetings to gather insight and establish communication needs
- Establish innovative communication channels to deliver internal messages
- Understand major projects and programs within Transformation and determine impacts to RS business in the form of
- Develop, manage and deliver strategic internal communication plans and drive employees’ articulation of “one QBE” brand and business strategy in UK and Europe
- Take responsibility for the delivery of clear, consistent messages to internal stakeholders across all available media that are explicit in their relevance to QBE EO’s business strategy and vision
- Identify, create and manage new communications channels as appropriate and mechanisms to facilitate dialogue across the organisation
6
Responsibilities For Employee Communications Manager Resume
- Manage relationships with key stakeholders within the business to identify and maximise communications opportunities in internal communications which support business growth and development
- Work with the EO Executive team to provide counsel and delivery of communications to support QBE EO’s strategic plan
- Be responsible for the ‘internal’ crisis communications plans and work alongside the Media Relations Manager in crisis communications to minimise negative coverage of QBE in a crisis scenario
- Manage, resource, motivate, develop and focus the team to ensure the required standards of performance and support the continuing personal and professional development of team members
- Manage the content for global digital signage across all of the UK. Create and manage a list of content owners who are responsible for uploading and sharing newsworthy content for their respective business areas. Ensure news that is playing across this channel is current, engaging and visually appealing
- Work closely with the news editor of The Source to identify suitable content that can also be played out across the digital signage channels
- Produce frequent communications in support of the business i.e. news articles on the intranet, blogs, and features on digital signage
- Established track record collaborating with and proactively supporting senior leaders on communications strategies and best practices; client service mindset and consultative approach
7
Responsibilities For Senior Employee Communications Manager Resume
- Coordinate creation of a visual design and theme for the intranet
- Conduct research to understand intranet user needs
- Manage the homepage to maintain a proper balance of content and tools
- Lead projects to improve sections of the intranet or deliver new tools through the intranet
- Monitor user-generated content for appropriateness
- Monitor site analytics and report on key performance indicators (KPIs)
- Understand the basic technology platforms at play
8
Responsibilities For VP, Senior Employee Communications Manager Resume
- Liaise with the IT Department and software vendors on technical questions of implementation and upgrades
- Manage common administrative tasks in the intranet software, or liaise with IT staff around those tasks
- Work closely with key stakeholders to understand their needs and involve them in planning and problem solving (including Communications, IT, HR, Risk and Legal, as well as executives and administrative staff)
- Coordinate the efforts of distributed content-owner model
- Support introductions and training, in concert with change management vendor, to users of all different levels (including average users, content owners, news authors, group owners)
9
Responsibilities For Employee Communications Manager, Core Markets Resume
- Proven experience with employee communications is required, preferably high-tech agency and corporate
- Experience in Employee Communications helpful, but not essential
- Extensive communications experience at a senior professional level preferably in the insurance sector or other corporate/B2B environment
- Directly related professional work experience
- Experience with global communications projects
- Relevant experience – preferably in healthcare, life sciences or medical device
- Partner tightly with the other organisations within Corporate Communications and Marketing to ensure tight alignment of messages and narratives
- A ‘big-picture’ thinker, with the ability to provide timely, strategic and tactical guidance to teammates and cross-functional business partners
10
Responsibilities For Employee Communications Manager, Technology Resume
- Provide strategic counsel to senior executives across EMEA and APJ and develop messaging and presentations for company updates, key initiatives, industry issues, and other topics
- Leads employee communications for key corporate projects and company news
- Establish and track metrics that show the impact of employee communications and programs on employee engagement, productivity, and organisation performance
- Established track record collaborating with and proactively supporting senior leaders on communication strategies and best practices; client service mindset and consultative approach
- Develop a robust employee engagement strategy,that supports the TimkenSteel Experience
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