Manager, Employee Communications Resume Sample
Hillary Hayes
125 Sebastian Crossing,
New York,
NY
+1 (555) 431 0721
Work Experience
Manager, Employee Communications
11/2017
-
PRESENT
Houston, TX
- Oversee the creation and implementation of the intranet strategy for the Central Division including departments, regions and work teams
- Manage the design and production of internal communications channels including digital newsletters, web pages, etc
- Partner with the Division IT team to leverage available technologies for communications requirements
- Serve as the primary design resource in support of the Division communications team, and Division leaders for their respective communications vehicles
- Coordinate the research and analysis of metrics for all communications tools and the development of strategies to maximize the use of all digital offerings
- Partner with communication colleagues to prepare communication pieces for internal audiences
- Knowledgeable with industry standard web application development languages and tools
Senior Manager, Employee Communications
04/2015
-
09/2017
San Francisco, CA
- Excellent writing and editing skills with the ability to transpose technical information into compelling and informative story features
- Knowledgeable of systems integration, including operating systems, applications, networks, databases, and distributed systems
- Communications experience, with an emphasis on employee engagement, leadership support and creative approaches to sharing information
- Understanding of social media platforms and how to leverage social media strategies internally to drive employee engagement
- Experience with popular Content Management Systems such as SharePoint, etc
- Interact and communicate professionally with internal customers, including all levels of company management
- Able to quickly assess and be responsive in a change environment
- Experience managing sensitive or highly confidential information with professional discretion
- Lead the internal communications strategy, planning and execution for Department-specific initiatives and developments, working directly with Department leadership and project teams
Manager, Employee Communications, Technology
03/2011
-
01/2015
Los Angeles, CA
- Provide strategic communications counsel to leaders across CPPIB on how they can best use communications to engage employees and achieve their objectives
- Act as program manager for internal learning and speaking events involving our senior leadership team (with dedicated support on logistics and execution)
- Support senior leadership with ad-hoc expert counsel focused on adding value and perspective on smaller Department projects targeted at specific internal audiences
- Work closely with the Business Continuity Planning team to support crisis communications
- Cultivate relationships across our global offices, effectively engaging employees in international locations in all of your work to ensure alignment
- Assess the impact of significant programs or changes to stakeholders and develop a comprehensive communications plan, reflecting each audience’s specific needs and issues
- Partnering with HR Centres of Expertise and programme teams to plan and deliver effective communications to strict deadlines, across multiple channels
- Providing counsel on communications activity, editing and shaping content created by HR experts to create materials that resonate for a general employee audience (e.g.line managers, all employees) as well as for an HR audience
Education
University of Wisconsin - Fond du Lac
2006 - 2011
Bachelor's Degree in Communications
Professional Skills
- Proven skills in building and maintaining strong internal relationships and working effectively with all levels of a global organization
- Strong writing and editing skills; experience with digital and visual content and internal social platforms would be an asset
- Demonstrated ability to prioritize, multi-task and work effectively on a variety of projects concurrently in a demanding, deadline-driven environment
- Strong follow up and consensus building skills
- Proven experience of delivering results – focusing on outcomes and impact rather than inputs
- High critical-thinking skills and ability to position messaging with appropriate methods to engage a variety of audiences
- Exceptional written and oral communications skills, including copyediting and familiarity with AP style
How to write Manager, Employee Communications Resume
Manager, Employee Communications role is responsible for communications, digital, interpersonal, messaging, editing, retail, finance, training, mac, printing.
To write great resume for manager, employee communications job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Employee Communications Resume
The section contact information is important in your manager, employee communications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Employee Communications Resume
The section work experience is an essential part of your manager, employee communications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, employee communications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, employee communications position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Employee Communications resume experience can include:
- Ensuring that comms plans for HR are included in the broader Corporate Affairs editorial calendar, and that materials produced are reflective of the overarching Pearson strategy and narrative, consistent in tone and language, on-brand and always of of a high quality
- Excellent writing skills, presentation skills and project management skills
- Strong visual, digital and social storytelling and engagement experience
- Work under deadline pressure with well-developed project management skills
- Experience working directly with executives and company leadership
- Change management experience including complex organizational and cultural change
Education on a Manager, Employee Communications Resume
Make sure to make education a priority on your manager, employee communications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, employee communications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Employee Communications Resume
When listing skills on your manager, employee communications resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, employee communications skills:
- Strong writing and interpersonal skills to effectively communicate and produce client-ready deliverables
- Proven experience of delivering results with impact
- Strong versatile writer, experienced with a variety of formats, including web
- Impeccable project and time management skills
- Proven ability to manage multiple priorities and activities with minimal guidance
- Develop and effectively manage relationships with executives, retail colleagues and other key business partners
List of Typical Experience For a Manager, Employee Communications Resume
1
Experience For Senior Manager, Employee Communications Resume
- Manage internal communications initiatives for the Global Business Services team to foster employees’ awareness and understanding of key business processes (i.e. finance, HR, IT, customer service), optimize collaboration and performance of the GBS teams, and effectively lead the organization through business process change
- Superior collaboration and interpersonal skills to positively influence communications best practices at all levels within the Company
- Generally, requires 6+ years of related experience, preferably internal communications and/or operational communications experience
- Effectively partners with key stakeholders across the organization at all levels
- Superior oral and written communication skills with exceptional attention to detail
- Strong general and Internet business acumen and culture and HR subject matter experience
- Outstanding judgment, with a balance of confidence, maturity, refinement and experience working globally
- Five to seven years professional, corporate communications-related experience, preferably in a global, multi-site company
2
Experience For Lead Manager, Employee Communications Resume
- Proven ability to ensure accuracy, completeness and thoroughness of all work products
- Develops metrics to assess the effectiveness and impact of EmployeeCommunications initiatives and tools. Recommends actions based on metricresults
- Demonstrated ability to work independently, managing multiple tasks within a deadline-driven environment
- Experienced user of Microsoft Office Suite (Word, Excel, PowerPoint, OneDrive, SharePoint)
- Experiences with video production desired, but not required
- Develop and implement the employee communications strategy for the Global Growth organization in support of business strategy and priorities
- Supporting the planning and execution of AECOM Live! – the company’s quarterly town hall meeting for all employees
- Managing internal and external communications for the company’s corporate social responsibility program
3
Experience For Manager, Employee Communications & Events Resume
- Passion for making a difference – an unconventional, results driven, hungry individual who wants to play a big part in an exciting journey
- A well-developed understanding of strategic communications and its role in helping a global business meet its objectives
- Technology savvy. Keen understanding of cutting-edge communication channels and methodology
- Self-motivated with an appetite for working entrepreneurially and a track record as a self-starter
- Proficient in the use of communication tools and technology including but not limited to Microsoft Office and Adobe Photoshop
- Support other large events for central functions (including webcasts, town halls, webchats, film, etc.) as identified in strategic plans
- Build communities, promote activities, and contribute to employee engagement and culture-building efforts
- Create ‘outside the box’ ideas to drive employee engagement
- The ability to engage with and counsel executive and senior management
4
Experience For Manager, Employee Communications, Technology Resume
- The foresight to identify and address potential issues at the earliest stage of their development
- The ability to articulate a clear strategic vision and generate enthusiasm in the achievement of clear organisational objectives
- Helping activate AECOM’s employee value proposition and employer brand through internal events, including assisting with the execution of the annual Global Leadership conference
- Developing, managing and publishing content for the company’s Intranet
- Represent Global Communications in a collegial, cooperative and collaborative manner
5
Experience For Senior Manager Employee Communications Resume
- Partnering with Lending Club’s Corporate Communications team to provide an Operations perspective on company-wide communications and strategy, and finding ways to share the Operations story throughout the company
- Demonstrated analytical and conceptual problem solving ability; proven strategic thinking with expertise in influencing business strategy and aligning communications with strategic and business objectives
- Strong executive presence with proven ability to engage leadership-level stakeholders with an appropriate level of confidence, credibility and confidentiality
- Work independently and a willingness to master new and complex issues
- Work in a highly matrixed organization; able to work with a broad range of employees from executive leadership to front line
- Lead and drive initiatives from start to completion
6
Experience For Manager, Employee Communications Tech Resume
- Manages Employee Communications initiatives designed to support key business objectives, long-term goals, and projects. Educates staff on
- Manages Employee Communications initiatives designed to support keybusiness objectives, long-term goals, and projects. Educates staff on
- Partners with senior management to develop and implement broad-basedEmployee Communications tools, providing employees withmessaging and\industry/competitive context for all key business initiatives
- Trains staff and counsels other personnel on best use of new andavailable Employee Communications tools
- Develops, trains, and manages staff in day-to-day operations.Participates in performance reviews
7
Experience For Manager, Employee Communications & Engagement Resume
- Manages Employee Communications initiatives designed to support key business objectives, long-term goals, and projects. Educates staff on new initiatives, messages, goals, and projects determined by senior management
- Develop and implement the employee communications and engagement strategy for the Americas BU in support of business strategy and priorities – including executive communications, employee programs and events
- Drive employee business strategy understanding, inspiration and connection to leaders, our purpose and our cultural values
- Create compelling content (written, video, presentations) for top executives
- Align communications strategy, plans and activities to the company’s big picture to ensure leaders are speaking with one voice
- Provide strategic communications expertise, counsel and support
- Build on the established cadence for these teams; innovate and take current work to the next level
- Support Head of European Employee Communications in creation and delivery of plans for those central functions
- Author blogs and articles as required and as part of agreed plans for GOC leads for CAO, CFO and GC
8
Experience For Manager, Employee Communications HR Resume
- Working with the Head of European Employee Communications, support agreed staff surveys (Your Voice) with respect to these functions, from planning through to delivery
- Develop and execute on occasional communications campaigns for all employees to support the other company-wide activities and initiatives
- Manage the employee global recognition programme which is open twice a year. Manage the communications from end to end - i.e., promote the scheme, ensure there are regular communications during the nomination window and appropriate follow up to announce the winner
- Help to develop, drive and execute an enterprise-wide strategy for employee communications
- Partner closely with human resources to develop and lead a strategic and holistic program of internal engagement, directly aligned to our strategic plan and focus areas to attract, retain and develop employees
- Develop messaging and strategy that aligns to our corporate values: Data Inspired, Relentlessly Curious and Inherently Generous, partnering with HR to develop, refine, deliver and engage current and prospective employee audiences
- Build authentic and motivational campaigns that articulates, supports and strengthens Dun & Bradstreet’s culture strategy
- Evaluate and help to manage all existing internal communications channels, develop new and enhanced alternatives, and address existing communications not aligned to the strategy, including the company intranet, social media channels etc
9
Experience For Manager, Employee Communications & Marketing Resume
- Drive an internal Dun & Bradstreet brand – with all communications having a cohesive look and feel as well as a strategic purpose
- Deliver high-quality, energetic, lively work; capture and convey a distinct voice and tone; ensure great attention to detail; show empathy, consideration, and understanding of various viewpoints to support Dun & Bradstreet’s diverse, growing, and global business
- An outstanding writer with the ability to create compelling messages and content that provides all levels of company employees with a clear line of sight to business strategy, goals and initiatives
- In-house or Public Relations agency professional who is also a strong relationship manager that can effectively work with and influence management, and other stakeholders to proactively shape internal communications strategies and plans
- Develop and create executive-ready content for internal meetings, including managing logistics for key internal meetings such as global town hall meetings
- In-depth understanding and use of various media (video, digital, web, etc.), including the ability to leverage social media tools as part of the internal communications program to build engagement and community building
- Create compelling content (written, video, presentations) for executives
- Passionate brand advocate working to advance the company’s employee value proposition
- High comfort with production logistics and working with A/V vendor partners for live events
10
Experience For Manager, Employee Communications Resume
- Drive employee business strategy understanding, inspiration and connection to leaders, purpose and cultural values
- Technology savvy with a keen understanding of all types of channels
- Partner closely with colleagues driving external communications to ensure message alignment and consistency - and to generate new content ideas
- Collaborate with Enterprise Solutions partners to drive the creation and execution of an innovative internal communication strategy that drives both business and cultural outcomes through key messages delivered to internal audiences through several communication channels
- Writes, reviews, and edits content to meet established communications standards, guidelines, and appropriate messaging before publication. Materials include, but are not limited to: articles, scripts, talking points, captions, and other materials to reach internal employee audiences
- Educates employees on new and existing products, services, and digital offerings
- Deconstructs technical concepts and metrics to allow clear, concise written communications to update employees and key stakeholders on projects and initiatives
List of Typical Skills For a Manager, Employee Communications Resume
1
Skills For Senior Manager, Employee Communications Resume
- Stellar verbal and written communication skills. It’s your forte!
- Operate as a respected business partner, driving strategic programs, providing valuable advice and appropriate pushback
- Responsible for the logistical planning and execution of Regional Events including effective vendor management
- Experience program managing, developing comms plans and content calendars across multiple platforms
- Someone with strong business literacy and an understanding of emerging workplace communication and collaboration tools and technology
- Manage the regional communications calendar working with all regional partners and stakeholders to consolidate and oversee the flow of information to the field
- Responsible for the design and effectiveness of all internal communications ensuring consistency with regional brand and direction
- Good sense of humor and ability to see work as fun
2
Skills For Lead Manager, Employee Communications Resume
- Internal communications experience at an agency or corporation
- Internal Communications experience with online and traditional methods
- Manage multiple communications projects simultaneously, and delegate/prioritize with key collaborators
- Take a lead role in working with our Employee Communications teams to create a vision and strategy to drive employee engagement and communication experiences
- Previous experience writing about a variety of topics, and for diverse audiences required
- The capability to develop and implement effective global communications strategies
3
Skills For Manager, Employee Communications & Events Resume
- Upstanding character, leadership, consistent execution and commitment to success
- Being trusted to understand and manage sensitive communication issues and challenges
- Supports the Regional Champions & Employee Engagement strategy including reporting /vetting and amplification of activities to the field
- Provide advice, counsel and coaching regarding employee communications strategy for the senior operating and geographic business leaders
- Develop communication strategies and recommendations for influencing and managing change
- Lead strategic communications planning for key global campaigns in support of CAO, including Your Balance, D&I, Workday Engagement, amongst others
- Creative, proactive and enthusiastic; willing to take smart risks and lead initiatives with confidence
- Detail-oriented, highly organized, fiercely committed to quality, and able to manage multiple projects simultaneously switching between them as required
- Inspired to push boundaries on creativity and cutting-edge communication styles
4
Skills For Manager, Employee Communications, Technology Resume
- Owner of regional Connections site ensuring site promotes employee awareness and engagement
- Manage an editorial calendar and plan materials for the organization’s intranet, including news that supports AET strategy/goals
- BA/BS in Communications, Journalism, Marketing or a related field
- Deliver proactive, strategic communications plans targeting employees
- Create internal SVP Communications around campaign and regional initiatives ensuring that communication medium promotes employee engagement
- Proficiency with Microsoft Office including PowerPoint, Word and Excel
- Able to build credibility quickly and become a sought-after resource for communications advice and counsel
5
Skills For Senior Manager Employee Communications Resume
- Quick learner with resilience, speed and grace under pressure
- Can work independently or collaboratively with minimal supervision
- Creative, proactive and enthusiastic
- Detail-oriented, highly organized, fiercely committed to quality, and able to manage multiple projects simultaneously
- Operate as a respected business partner, not simply taking direction, but driving strategic communications programs, providing valuable advice and appropriate pushback
6
Skills For Manager, Employee Communications Tech Resume
- Creative, proactive and enthusiastic - willing to take smart risks and lead initiatives with confidence
- Quick learner with strategic instincts who thrives in a fast pace workplace
- A strong team player who thrives in a collaborative setting and works well within a global, matrixed environment with resilience, speed and grace under pressure
- Diplomatic, with the antennae to pick up on, and manage, organizational and cultural sensitivities and change
- Empathy, emotional intelligence and cultural sensitivity
- BA in communications, public relations or journalism
7
Skills For Manager, Employee Communications & Engagement Resume
- Knowledge and interest in employee engagement and communications trends
- Proven ability to define effective employee communications strategies for clients and effectively and efficiently produce documents, presentations and other materials necessary to implement the strategies they devise
- Flexibility to oversee multiple projects and demonstrate grace under pressure
- A team player attitude, committed to the best interests of our clients and the agency
- Manage events on behalf of EE TS such as Take Our Kids to Work Day and Employee Appreciation Week
- Broad knowledge of the financial service industry and global markeplace
8
Skills For Manager, Employee Communications HR Resume
- An enthusiastic, self-starter with the ability get to grips with Fidelity’s business and operations and relate this to appropriate internal communications opportunities
- Curious and passionate about product and technology, an early adopter who likes to evangelize innovation
- Keen attention to detail, polish and presentation
- Significant, progressive experience in communications, content management or a related field (10-15 years relevant experience); experience in the investment management or pension fund industry would be an asset
- Passionate about the role of communications in building employee engagement, fostering a unique culture, supporting change management and building an organization’s reputation
- A proactive, creative approach and positive mindset that favors innovation and continuous improvement
- Someone who is motivated about the opportunity to contribute to an internal centre of excellence on employee engagement and communications to help the organization achieve business objectives
- Excited about playing a vital role connecting and engaging employees across a scaling global organization
- Someone who works well under pressure, reacting with appropriate urgency to calmly and strategically address situations
9
Skills For Manager, Employee Communications & Marketing Resume
- Provide employee communications support for strategic initiatives and projects led by AET
- Ensure team’s efforts support company goals and align with company values
- Team with the Global Communications colleagues to ensure consistency and alignment between internal and external communications
- Build strong relationships with key stakeholders and regional leads; define their communication requirements; and provide them with strategic advice and counsel
- Act as lead writer, editor and gatekeeper for executive messaging and other content
- Help groom junior staff for future success
- Champions – partner with BSS
- Regional & National R&R Events
10
Skills For Manager, Employee Communications Resume
- Roadshow & RLT offsite
- Conferences, sales rallies, etc
- Writes and edits company-wide communications
- Communicate the team’s progress to against the roadmap, planned vs. actual spend, and analyze other relevant data elements, such as total cost of ownership (TCO)
- Work in partnership with other Enabling Functions related to continuously improve policies, standards and procedures by anticipating issues, providing advice and sharing knowledge and best practices
- Develop strategic relationships with other team members and business partners and partner across the Enabling Functions team to align with eBay internal client demands
- Partners with various internal divisions and departments to create, develop and execute promotions and communication programs that engage employees with the company’s content and products
- Previous experience interacting with colleagues/partners of all levels including executives required
- Experience working on change management and communications projects in a corporate, consulting firm or PR agency environment
List of Typical Responsibilities For a Manager, Employee Communications Resume
1
Responsibilities For Senior Manager, Employee Communications Resume
- Contributes to supporting employee broadcasts/videos hosted by senior leadership. Manages end-to-end scheduling, coordination, content creation, and distribution
- Create compelling presentations for executives managing content from ideation to stage
- Write quickly and clearly; distilling complex, technical concepts into key messages in a fast-paced environment
- Drives rigor, standardization, and coordination across all Comcast Business Enterprise Product Development and Operations communication
- Regularly develops and explores new ideas, strategies and tactics
2
Responsibilities For Lead Manager, Employee Communications Resume
- Maintains user feedback and provides actionable insight to ensure optimal communications performance
- Creatively solve problems and exercise discretion in matters of significance
- Proficiency in Graphic Design applications (Photoshop, Illustrator, In Design, etc.) desired, but not required
- Develop and implement the employee communications and engagement strategy for the Global Customer Experience North America organization in support of business strategy and priorities – including executive communications, employee programs and events
- Drive employee business strategy understanding, inspiration and connection to leaders, our unifying purpose and our cultural values
- Drive employee business strategy understanding, inspiration and connection to leaders, our purpose and values with executive communications, programs and events
3
Responsibilities For Manager, Employee Communications & Events Resume
- Excellent verbal, written and presentation skills with a special ability to cut through with a succinct, modern communication style
- Provide employee communications expertise, counsel and support to leaders and partners across the business
- Facilitate interactive and two-way communications, and build on the established cadence for this team
- Work closely with Global Employee Communications teammates to ensure alignment with global priorities and plans and learn what’s working elsewhere and apply where it makes sense
- Communications experience in roles that have driven understanding and positive employee perception of companies, products and services
4
Responsibilities For Manager, Employee Communications, Technology Resume
- Master user of PowerPoint & Keynote able to make quick changes on the fly
- Align communications strategy, plans and activities to the company’s big picture to ensure leaders are aligned
- Support other key employee communications initiatives based on business and resource needs
- Reports to Senior Director of Global Employee Communications
- Understand internal clients’ needs, level of change management required to achieve their goals and potential impact to all stakeholders; develop and implement end-to-end programs that utilize a variety of communications to support each internal-client organization in increasing employee awareness, understanding of and participation in company and business initiatives
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