ERP Manager Resume Sample
Westley Willms
56738 Neha Circles,
Dallas,
TX
+1 (555) 580 5024
Work Experience
ERP Manager
07/2017
-
PRESENT
Houston, TX
- Ensuring each project has a defined Scope and Requirements, Project Management Plan and Project Implementation Plan in accordance with UXC Eclipse’s project methodology
- Maintaining the company’s scheduling system (Tenrox) to ensure full resource requirements are visible and valid for the duration of each project
- Monitoring project payment to ensure debt doesn’t exceed project terms and conditions and updating Accounts when milestones are completed on milestone billing projects
- Experience leading business transformation projects in SAP and Supply Chain
- IT experience in complete software development life cycle process including System Analysis, Design, Development, Testing, Implementation and Documentation
- Experience in architecting, consulting, implementing and customizing solutions and workflows built on NetSuite platform
- Broad experience in a senior level position with a combination in I.T. and business best practices with a focus on human capital management
- Implementation and support experience with SAP and SAP SuccessFactors is required
- Lead day-to-day operations of the Dynamics 365 operations and other core financial systems and its users
ERP Program Manager
01/2015
-
01/2017
Phoenix, AZ
- Lead the team in ongoing development of standard operating procedures, training materials and supporting documents
- Work with the team to establish a support model for the ongoing implementation of the solution and the end of life systems
- Working alongside the technical team, plan and coordinate technical upgrades, regression testing of new functions and features to ensure maximum uptime
- Partner with the other functional architects, implementation partner resources and the business teams, to participate in blueprinting and configuration of solutions that best meets the company’s objectives
- Assess the current state of a client’s IT Application portfolio including design, documentation, implementation, maintenance, and project portfolio of the application portfolio
- Review a client’s application portfolio to determine the effectiveness of the existing solutions and develop a transformation plan to address the risks and opportunities
- Collaborate and implement best practices to improve customer’s solution leveraging from existing Oracle ERP and software implementations across GE. Serve as direct liaison to functional process owners in order to translate and prioritize requirements for assigned projects or operations areas while minimizing customizations
- Ensure rigor of project execution, budget/scope management, contracted resource management, and adherence to GE Energy’s Project Management Methodology (PMM)
Senior ERP Manager
10/2008
-
10/2014
Philadelphia, PA
- Collaborate with Oracle’s Marketing team by encouraging customer advocacy and creation of case studies to help maintain the Client Referral program
- Facilitate relationships across various client teams, brands, and/or departments to further strengthen Oracle’s partnership with customers
- Be an expert on the customer’s CX/ HCM/ ERP strategy and the go-to person for their strategic business direction for the specific SaaS solution
- Position Oracle’s value proposition as part of our overall business solution, linking these benefits back to the key business issues of the client
- Act as a point of escalation for your customer’s critical issues
- Experience in Software (by working for a Software SaaS or IT services provider in a Customer Success Management or similar customer facing roles, Presales, account management, Consulting or Implementation capacity)
- Production support experience for day to day processing as well as month-end close
- Experience as a People Manager and/or Project Manager
- Thorough understanding of Oracle ERP utilities like flexfields, value sets, and lookups
Education
University of Phoenix - Franklin Learning Center
2004 - 2008
Bachelor's Degree in Business
Professional Skills
- Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills and time management skills
- Prior Federal government consulting experience, with strong preference given for experience within the DoD Financial Management environment
- Strong hands-on management capabilities, leadership, coaching, and people management skills
- Demonstrated leadership skills, leading clients thru successful implementations, previous employers thru profitable growth and peers thru thought leadership
- Excellent communication skills (written and oral) in English and preferably one of the Scandinavian languages
- StrongMicrosoft Office skills required
- Strong project management skills, such as creating and managing project plans and cost benefit analysis
How to write ERP Manager Resume
ERP Manager role is responsible for leadership, languages, software, finance, training, integration, database, security, architecture, analysis.
To write great resume for erp manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For ERP Manager Resume
The section contact information is important in your erp manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your ERP Manager Resume
The section work experience is an essential part of your erp manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous erp manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular erp manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative ERP Manager resume experience can include:
- Manufacturing & Distribution process experience and knowledge
- Experience in creating and developing testing matrices as well as fully executing them in an iterative manner
- Experience in SAP SD & MM Functional configuration, debugging, resolving and proposing new features or improvements to existing business processes
- Experience as an ERP Program Manager, managing a full lifecycle from system selection, contracting, preplanning and execution of an ERP switch
- Apply manufacturing and operations ERP experience to assist clients with maximizing business processes for operational efficiency
- Five+ years of experience as a Project Manager designing and implementing processes related to enterprise business systems
Education on an ERP Manager Resume
Make sure to make education a priority on your erp manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your erp manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in ERP Manager Resume
When listing skills on your erp manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical erp manager skills:
- Strong scripting and/or configuration skills
- Strong client server/browser-based skills (i.e. .NET, Java, SQL)
- Strong analytical, logic, verbal and written communication skills
- Experience with project scoping, planning, requirements gathering, Lean Six Sigma and End to End Process experience desired
- Effectively use project artifacts, tools, and templates to communicate progress and capture outcomes, next steps, and decisions
- Experience with full cycle “procure to pay”, “order to cash”, “record to report” processes centered around accounting functions a strong asset but not required
List of Typical Experience For an ERP Manager Resume
1
Experience For ERP Program Manager Resume
- Responsible for planning the operations team’s resource requirements and organizational structure, and acquiring resources. Provides day-to-day leadership and guidance to team leads and team members
- Excellent Working knowledge of network topology's and protocols, especially TCP/ IP
- Excellent Working knowledge of hardware platforms and system security
- At least five (5) years' experience supporting ERP systems
- Experience in working within international project teams
2
Experience For ERP Consulting Manager Resume
- Excellent understanding of organizational change management and full life cycle implementation
- At least ten (10) years' experience with IT Project Management
- Proven track record as a Senior SAP Consultant/SAP Manager
- Very good command of German and English, both written and spoken
- Working knowledge of DMZ and firewall technologies
- Working knowledge of hardware and network architecture
- Coordinate with external business partners during testing and requirements gathering
- Capable of assessing Oracle E-Business Suite R12’s performance and providing recommendations to enhance quality of service
- Define and document the clients’ business objectives and definition of success (ROI). Gather baseline metrics and work with client to calculate and demonstrate success with the Oracle ERP SaaS solution and other SaaS solutions
3
Experience For Senior ERP Manager Resume
- Understanding and working knowledge of DHCP, DNS and WINS, ERP and Data warehouse systems
- Plan and build a data warehouse, including components, custom designs, and testing simulations
- Trace all types of PeopleSoft code, including COBOL, SQR, Application Engine
- Thorough understanding of web technologies and related issues
- Ensure documentation is created that can be used as input into future development tasks as well as user training – (Not applicable)
- Manages the training programs of all associates on the Business System
- Compliance with all Company policies is required including all safety policies and procedures
- Provide project management for system conversions and implementations. Manage computer operation scheduling, backup, storage, and retrieval functions
- Responsible for mapping business processes to specific functions within NetSuite ERP
4
Experience For Business Systems Manager, ERP Resume
- Provides training to users on system functionality
- Develops IT annual operating plan budget for Eco-Products and monitors and controls expenses to include software applications and maintenance costs
- Facilitate relationships across various client teams, brands, and/or departments to further strengthen Oracle’s partnership with clients
- Define and document the customers’ business objectives and definition of success (ROI). Gather baseline metrics and work with client to calculate and demonstrate success with the Oracle ERP SaaS solution and other SaaS solutions
- Deploy ERP architecture by recommending hardware and software solutions (programming, configuring, uploading, downloading, monitoring, controlling, diagnosing, and documenting), tools, and utilities
- Prepare workflow and business rules including triggers, alerts, procedures, integration standards, and development guidelines
- Complete data migration, plan upgradeability, record system documentation and resolve problems
- Validate ERP system performance by defining metrics to measure business and operations systems success, developing and conducting tests of system integration, and functional layers
- Maintain project team accomplishments by establishing and monitoring milestones, communicating essential information, coordinating actions, obtaining expert input, reviewing open issues and action items, and contributing information to team meetings
5
Experience For Oracle ERP Manager Procurement / A/P Resume
- System implementation methodology experience
- Regularly function as the technical leader in program and project delivery efforts
- Maintain server systems software and hardware at supported levels in accordance with IT standards and corporate security policies to ensure they are capable of meeting high availability requirements
- Develop server systems management processes to measure, monitor and report on the availability, performance and processing capacity of all server systems and peripherals
- Maintain configuration management of all PeopleSoft environments systems and document all the existing and future processes and configuration changes for each environment
- Apply application of updates and fixes to the environments, upgrades, refreshes and migrations
- Support the successful implementation of information technology and provide technical guidance within the Information Technology Division
6
Experience For ERP Manager With Experience Resume
- Consult with business elements of the company in establishing and maintaining Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and Operational Level Agreements (OLAs) regarding the availability and performance of all server systems and peripherals
- Develop and maintain service objectives as defined in SLAs, KPIs and OLAs for all server systems and peripherals
- Evaluate server systems software/hardware and server peripheral technology advancements and make recommendations relative to the direction and requirements of the business
- Advise IT and other business processes personnel regarding the feasibility of proposed approaches to project solutions in terms of server infrastructure capabilities
- Select, develop and motivate qualified staff to effectively carry out functions and responsibilities
- Provide management direction to staff
- Prepare and conduct employee performance appraisals, Employee Engagement Agreements and Individual development plans
- Change organizational model as appropriate with support from senior management
7
Experience For ERP Associate, Customer Success Manager Resume
- Consult with business process areas, IT architecture, application development and technology support elements in the evaluation and feasibility of information technology solutions relative to new or enhanced production services delivery
- Develop implementation approaches and project plans
- Expertise with PeopleSoft technical toolsets i.e., PeopleCode, Application Engine, PeopleTools 8.5 or greater, and SQR
- Superior analytical thinking and creative problem solving, ability to define multiple approaches to business problems, and exposure to business process re-engineering
- Lead medium to large scale projects
- Read, write and manipulate SQL
- Architect, develop, configure and install product configurators, pricing mechanisms, order flows, and production scheduling work flows to drive toward a common transaction platform within the Masterpack ERP platform
- Create product codes and assign pricing specific to the products in the Advisar Residential and Commercial programs
- Lead the team on ERP, including creating prototypes, translating functional requirements into technical specifications for development, data mapping, function mapping, setting of development tables and setting of transaction/control tables
8
Experience For Technology Consulting ERP Manager Resume
- Coordinate with architecture, infrastructure, product management, and leadership teams as needed
- Stay up-to-date on ERP/MP capabilities, functionality, new releases, etc. and ensure that Advisar stays current with its ERP systems
- Periodically educate/train on ERP capabilities and standard/custom functionality
- Collaboration with business and stakeholders
- SAP Product and Service Definition and Design- create design options for SAP feature areas
- PM Operational excellence- contribute to demand intake with partners, coordinate work estimation, project planning and execution, risk mitigation and communication for service delivery
- Financial Operational Excellence-responsible for budget management, monthly reporting, coordination with partners in Finance and other Engineering teams for EAS OEM/VL projects
9
Experience For Team Manager ERP Finance Resume
- Supplier Strategy and Management-contribute to supplier strategy and supplier management, drive cost optimization and value maximization in partnership with Supplier Strategy Office and Supplier Companies
- Assists with defining, developing, and implementing comprehensive long-term Business System plan
- Assists with developing business practices and processes in support of the company goals
- Release Management-process excellence, security and compliance process adherence and improvements for release cycle
- Assists with consultation with management to determine information requirements, system capacity, hardware/software acquisitions, determines boundaries and prioritizes projects
- Manages development, production and support activities of business System systems
- Confers with department management involved with projects to ensure cooperation and further define project's nature and requirements
- Manages project assignments, schedules and delegates work to project members
10
Experience For Program Manager With ERP Experience Resume
- Prepares progress reports to inform management of project status and deviations from goals
- Communicates with and coordinates activities of outside service providers and clients
- Recommend and develop plans for system development and operations, hardware & software purchases and budget
- Provide IT leadership to include development of the staff
- Negotiate contracts with consultants, technical personnel, and vendors for services and products
- At least three (3) years' experience working in a manufacturing environment supporting ERP systems, utilizing modules for manufacturing, accounting, purchasing, planning, routing, and bills of materials
List of Typical Skills For an ERP Manager Resume
1
Skills For ERP Program Manager Resume
- Experience from ERP roadmap planning and delivering large scale ERP solutions
- Experience understanding business challenges and explaining how different offerings and services provide value
- Experience with creating and presenting executive level PowerPoint Presentation
- Excellent understanding of design patterns and business tooling best practices
- Experience with deep understanding of IT Applications and Technology
- Experience in a similar role project managing ERP implementations
2
Skills For ERP Consulting Manager Resume
- Experience in utilizing defined and structured implementation processes and project management methodologies is required
- Experience in a Consulting or Professional Services firm
- Full lifecycle experience implementing ERP solutions as well as API integrations to ERP’s and other software applications
- Distribution Center, Warehousing and Transportation application experience
- Experience with operational and capital project budgeting
- Strong technical aptitude, with a high ceiling for further growth
- At least 6 – 8 years of experience in SAP SD/MM configuration, setup and SAP Business Process
- Business/Systems Analyst/Project Experience with major ERP solutions for the AFS market is required
- CA with 5-6 years’ experience in Oracle ERP Implementations (GL, AR, AP, FA & iExpense modules), cross functional Project executions & Management
3
Skills For Senior ERP Manager Resume
- Experience with System Development Lifecycle and IT best practices, change management and SOX controls
- Outstanding ability in managing and monitoring business operations
- Knowledge of SQL query writing and reporting tools such as SQL Reporting, SQL Analysis services, Excel, etc
- Collaborate with Oracle’s Marketing team by encouraging customer advocacy and creation of case studies
- Expertise with ERP/MP configuration, programming, development, enhancements and support
- Expertise in ERP Applications business and technical architecture/standards (AIM, API’s, etc.)
4
Skills For Business Systems Manager, ERP Resume
- Office location is in Mjøndalen outside Drammen
- The position reports to CFO in Trelleborg Offshore
- Demonstrated leadership skills, leading clients through successful implementations, previous employers through profitable growth and peers through thought leadership
- Desire to participate in non-client services as well, including thought-leadership development, marketing participating, speaking engagements, and practice development
- Experience in IT Operations ITIL-based required
- Demonstrated knowledge of Finance regulatory compliance (SOX)
- Possess a strong business and customer/client focus
5
Skills For Oracle ERP Manager Procurement / A/P Resume
- Very strong collaboration, negotiation, and influence capability required
- Insights on key methodologies, approaches and market trends in the retail, consumer goods, travel or life sciences industries
- ERP Program Management experience
- Interact and influence variety of users and senior management
- Insights on ERP technologies and trends
- Clearly communicate complex problems and solutions in a simple and logical manner
- Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills and time management skills strong Microsoft Office skills required
- Relevant JDEdwards EOne experience
- Experience in enterprise software implementation of 50,000 + users
6
Skills For ERP Manager With Experience Resume
- Open to some travel
- High level of proficiency in MS Office, MS Project
- Has managed a JDE ERP team which would consist of technical and functional empoyees such as: Developer, Systems Analyst, Systems Admin, BSA, support, etc
- Project Management Professional designation (PMI) Certification
- Fluent in MS Project
- Active contributor to meetings and projects both internal to the technology team as well as those assigned to throughout the business
- Evaluate technology system efficiencies and deficiencies and make recommendations and take actions where appropriate
- Able to discern and empathize with internal stakeholders’ pain points and needs, and meet those needs with concrete solutions
- Provides business, technical and personnel management to subordinate groups of technical and administrative personnel across multiple disciplines such as engineering, application program and systems development
7
Skills For ERP Associate, Customer Success Manager Resume
- Schedules and assigns work to subordinates and subcontractors and monitors progress and resolve discrepancies to ensure compliance with work/quality standards and contract/task order requirements
- Responsible for applying professional principles, practices, and techniques to lead project teams and control project schedule including cost and performance risks
- Responsible for issue resolution, escalation plan, risk mitigation, communication plan coordination with Change Management team (Internal and external) and regular updates to customers and the management team
- A strong understanding of software lifecycle methodology and information systems development and support
- Excellent understanding of Program Management practices
- Experience in Project/Program Management
8
Skills For Technology Consulting ERP Manager Resume
- Experience in MarkView implementations
- Previous Program Management experience
- ERP (e.g. SAP) package software experience with large scale implementation for enterprise business’s
- Experience with SAP implementations
- Previous Experience with Microsoft Technologies; SQL Server, IIS, BizTalk, C#
9
Skills For Team Manager ERP Finance Resume
- Enterprise IT experience, preferably with ERP
- Leading the JDE ERP Team in assisting customers in the implementation/integration of various IT Tools needed to run distribution Centers and Corporate systems
- Taking a leading role in the analysis and design of business processes enabled by SAP or Oracle,
- Leading application design and configuration
- Leading ERP transformation and design within CRM, HCM, Finance or Supply chain modules
10
Skills For Program Manager With ERP Experience Resume
- Coordinate vendor activities by monitoring and tracking vendor deliverables and commitments
- Coordinate testing and Quality Assurance processes and ensure traceability to original requirements
- Support practice growth by developing prospective leads into new projects through proposal development and client presentations
- Lead and direct project teams, drive accountability to team members and deliver project success
- Control project timelines, communicate project status, milestones, and deliverable status to the project team
- Coordinate and facilitate meetings and communications in support of project goals
- Develop and manage system cutover plans
List of Typical Responsibilities For an ERP Manager Resume
1
Responsibilities For ERP Program Manager Resume
- Manage the NetSuite ERP and CRM system functionality and implement new system requirement. Eco-Products is primarily a sales and distribution business and does not directly manufacture its products, so primary use of the ERP / CRM application is focused on CRM, sales order management and distribution to customers
- Review, validate, and approve functional and technical design documents
- Overall, 10+ years’ experience in Information Technology
- Functional experience with multiple, full cycle ERP implementations
- Oversee application development and integration of web applications, EDI, e-Commerce and SQL database applications
- Maintains thorough and up-to-date User and System process documentation
- Develops and maintains partnerships with NetSuite consultants to keep abreast of new system enhancements and capabilities
- Coordinates with the company’s IT infrastructure team to ensure hardware assets are operating properly and adequately maintained, and ensures back-up and disaster recovery procedures and plans are in place and operating effectively
2
Responsibilities For ERP Consulting Manager Resume
- Experience with NetSuite ERP software in all areas including but not limited to management, implementation, upgrades and updates, maintenance, customization, problem solving, user support, CRM and all other functions of NetSuite
- Strong technical knowledge and business understanding of the NetSuite ERP system as well as ERP, CRM, MRP, SCM, Accounting, Sales, Inventory Management, and Logistics Planning
- Identify, plan, communicate and execute projects from conception to completion
- Expert user with Microsoft Office products preferably in a MS 365 cloud-based environment
- Knowledge of on-site/offshore supply models preferable
- Lead client meetings and site visits while interacting with top-level management to acquire and evaluate important information for enterprise application assessment, selection and implementation project management
3
Responsibilities For Senior ERP Manager Resume
- Conduct IT due diligence for Private Equity Group clients on potential acquisition targets
- Support IT due diligence for Private Equity Group clients on potential acquisition targets
- Serve as an advanced consultant with ERP capability and delivery knowledge, client delivery excellence and leverage developed expertise
- Analyze business requirements and translate into solution designs across people, process and technology
- Waterfall, RUP, SCRUM, or other agile methodologies
4
Responsibilities For Business Systems Manager, ERP Resume
- High level knowledge of current business technologies
- Responsible for high utilization and customer satisfaction
- Build project plans and schedule resources
- Provide Project Risk Analysis to customer
- Plan, organize, lead and monitor the activities of the JDEdwards EOne team
- Develop projects within a program in alignment with the organization’s strategic plans and objectives
5
Responsibilities For Oracle ERP Manager Procurement / A/P Resume
- Build support to influence decisions in order to ensure work toward common objectives
- Manage client expectations for timelines and deliverables from request through the project lifecycle
- Develop and gain sponsor approval for the growth and expansion delivery dates
- Develop root cause analyses and process improvement plans
- Maintain all program artifacts
- Identify, deliver and document organizational, application and human workflows that contribute to policy and procedure updates throughout each project if applicable
- Establish global ERP architecture by integrating ERP solutions across functional lines, determining functional layers, establishing partner collaborations, translating ERP needs into PeopleSoft solutions. This includes computer platform, database, networking, systems integration, failsafe, disaster recovery, and security; recommending best-fit and best-breed architectures
- Essential qualities include organizational skills, effective time management, and the ability to work independently, attention to detail, positive client service attitude, the ability to multi-task, and the ability to be flexible with changing priorities. Demonstrated ability to work well in and adapt to a team, take direction, follow stated processes
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