Escrow Resume Sample
Sherwood Bode
8518 Frami Bypass,
San Francisco,
CA
+1 (555) 932 4985
Work Experience
Escrow Manager
11/2017
-
PRESENT
San Francisco, CA
- License of Certification – Missouri Department of Insurance licensing or ability to meet the requirements for Missouri Department of Insurance licensing is required. Subject to required statutory continuing education requirements. Notary Public is required
- Maintain an up-to-date awareness and knowledge of any changes to internal, regulatory,
- Build the appropriate reporting and operational controls and procedures to ensure that regulatory, financial, operational and reputational risks are properly mitigated.
- Ensure that homeowner’s insurance payments are made timely and accurately on behalf of our customers...or…
- Operating efficiently within the Mr. Cooper Operating system a key requirement of the Escrow functions
- Basic understanding of Microsoft Word and Excel
- Ability and desire to work with Mr. Cooper System
- Select, develop and lead skilled and motivated servicing professionals and leaders needed for a strong, reliable infrastructure to support Key’s Consumer banking teams across the country
Escrow Coordinator
04/2013
-
07/2017
Chicago, IL
- Rebalance Recording Fees
- Complete the Post Consummation and Post Disbursement Closing Disclosure when required
- EDelivery or Print and Mail
- Verify and complete the Disbursement date based on the Disbursement Ledger from the Title Vendor
- Complete the Escrow Milestone
- Assist Account Services with Recouping of Funds from Title due to Duplicate Escrow Payments
- Continue to assist with Closing Sub-Escrow Account
- Prepare Short Wires when necessary to Balance Files
- Work with MS Excel and Word
Escrow Closing Assistant
12/2009
-
10/2012
Chicago, IL
- Research and resolve escrow matters received via phone call, email or task that relate to real estate tax, hazard and/or flood insurance, optional insurance, escrow analysis and HOA’s
- Escrow experience is required
- Post Funding Balance with the Title Vendor and update LOS
- Ensure lien disbursements
- Confirm title fees
- Complete the FHLMC Worksheet to confirm the loan has not exceeded the Maximum loan amount
- Facilitate any corrections/ adjustments
- Tax and/ or Hazard adjustments
- Net Funding short wires
Education
Florida State University - Panama City Campus
2003 - 2008
Bachelor's Degree in Accounting
Professional Skills
- Organizational skills, math skills, business writing skills
- Excellent Interpersonal skills and customer service skills with the ability to handle the stress of working with multiple parties to ensure timely closings
- Strong written and oral communication skills with experience interacting with various levels of management and peers
- Excellent interpersonal, organizational and problem-solving skills with the ability to independently prioritize multiple tasks in a fast paced environment
- Strong leadership and analytical skills including ability to make sound judgments while also understanding and mitigating risks to MB
- Strong communication skills, including oral and written
- Excellent team member interviewing skills
How to write Escrow Resume
Escrow role is responsible for microsoft, computer, organizational, customer, organization, general, clear, telephone, interpersonal, excel.
To write great resume for escrow job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Escrow Resume
The section contact information is important in your escrow resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Escrow Resume
The section work experience is an essential part of your escrow resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous escrow responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular escrow position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Escrow resume experience can include:
- Mortgage Servicing Experience (i.e. experience with Insurance , Tax, Escrow and/or PMI services) and/or Customer Service experience with Mortgages
- Planning, analytical and negotiation skills
- Ervicing experience with 3+ years’ management experience in a residential loan escrow servicing environment
- Demonstrated client facing experience with internal and external clients
- A deep understanding of and proven experience with product management principles
- Valid Drivers License in good standing helpful
Education on an Escrow Resume
Make sure to make education a priority on your escrow resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your escrow experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Escrow Resume
When listing skills on your escrow resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical escrow skills:
- Demonstrate strong organizational, analytical and interpersonal skills
- Be firm but congenial in guiding buyers through the closing process. Good interpersonal skills
- Good grammar and writing skills required
- Strong communication skills to communicate to a diverse audience
- Effectively and efficiently auditing, reviewing and analyzing escrow expenses and making necessary adjustments in line with RESPA guidelines
- Demonstrated experience with using a function/process outsourcer, including selection, integration and continuing management of the relationship
List of Typical Experience For an Escrow Resume
1
Experience For Escrow Manager Resume
- Work Experience – Prior knowledge of real estate transaction closings and work experience as title insurance industry escrow Closer required
- Standard manager toolkit, like multi-tasking, passion for the customer, competent in Microsoft products, presentation skills, leadership abilities
- Escrow, funding, post closing or processing experience
- Escrow and Managerial experience
- Manages and sets priorities of an operational function; creates project plans, identifies and leverages resources
- Supervisory experience
- Strong ability to organize and lead remote meetings with vendors
- Experience with the commercialization of new products; support readiness, marketing material, successful pilot and launch to BAU
- Increasing awareness by providing training to internal sources and law firms on Escrow
2
Experience For Escrow Coordinator Resume
- Training, both the managers and staff with regards to escrow issues and process issues such as those put forth by corporate initiatives
- Works closely with sales manager and the sales team for a cohesive marketing strategy involving the escrow department
- Deliver on the Escrow revenue plan, by negotiating and closing Escrow transactions
- Deposit incoming funds from lender
- Work collaboratively across finance and the business while upholding financial control and consistency across TS
- Knowledge of systems including Microsoft Office suite and proprietary software products such as LoanServ used in support of the business
- Proficient in team member coaching and evaluation
3
Experience For Escrow Closing Assistant Resume
- Assist Escrow portfolio clients’ need, having the opportunity to learn and act in Escrow Middle Office major activities
- Review escrow accounts annually to ensure escrow collection is sufficient for outstanding tax and insurance bills
- Review the appraisal to determine the land value; update in loan processing system
- Verify monthly outstanding check list to determine if member has cashed check and research as necessary
- Works closely with management to plan for future branches and business opportunities, which includes location, personnel and design
- Works closely with other departments regarding processes and such that affect more than one department. Represents escrow’s involvement with changes to processes
4
Experience For Flood, Hazard & Escrow Manager Resume
- Identifies issues, researches solutions, and resolves operational issues
- Represents the regional escrow department’s interests on various committees, calls and initiatives
- Responsible for reviews, disciplinary actions and salary reviews of all Escrow Branch Managers in concert with Level 7 Manager
- Oversees branch operation’s profitability, including goal establishment, communication and execution. Monitors and reports on profitability of assigned area/branch. Interprets financial data and makes adjustments in order to manage expenses and achieve profitability
- Receives general direction and is competent to perform most aspects of the job independently
5
Experience For Cib-escrow Product Executive Resume
- Manages all aspects of the daily work flow of the branch operations and assists department employees with escalated operational issues and problems
- Recoverable corporate advance claims
- Non-recoverable expense root cause and resolution
- High risk processes(example: tax sales)
- Mortgage claim requirement controls and documentation
- Escrow / restricted escrow unreconciled items
- Effectively supporting & contributing to the growth of the Escrow portfolio. Closely working with the US Escrow Manager to drive new business and maximise overall client satisfaction. Proactively collaborate with broader client/colleague support functions to enable our journey to become the ‘go-to’ Escrow bank
- Monitor operational performance/metrics to maximize productivity, efficiency, service and compliance levels
- Prepare annual budget, manages department(s) to monthly and annual expense budget
6
Experience For Manager, Mortgage Escrow Servicing Resume
- Resolve escalated investor, compliance and borrower issues
- Assign work/projects related to area(s) of expertise and supervision
- Provide weekly/monthly productivity reports and status updates on trends and issues to senior management
- Follow up on and remediates action items/deficiencies to ensure direct manager is informed
- Provide oversight and guidance when preparing for internal and external auditors, plays an active role when auditors are on-sight and responds to audit findings by preparing formal responses and ensuring remediation of noted issues
- Direct the development of training to ensure changes and improvements relating to investor rules and regulations, compliance criteria, internal policy and guidelines, and best practices are followed
- Work with Servicing Analysts and Business Analysts to ensure systems and processes are updated, tested and policies and procedures reflect these changes
- Establish a professional working rapport with our clients and any new relationships that are established
- Frequently required to use hands and fingers to type and handle documents. Occasional reaching with hands and arms
7
Experience For Escrow Operations Manager Resume
- Manage departmental projects to ensure they are properly developed, tracked and implemented
- Ensure policies and procedures reflect everyday workings of applicable departments
- We are looking for a friendly, outgoing, well organized person with a strong work ethic and desire to find solutions to help customers have a truly remarkable experience closing their real estate transactions
- Time in the mortgage industry
- Manage multiple vendor/partner relationships (this role has two major vendors, Assurant and SWBC). This includes performance management, vendor scorecard reviews, policy and procedure changes, daily oversight, on site reviews when needed, etc
- Experience with managing a regulatory compliant department. The role works closely with our First Line of Defense (FLoD) partners to successfully execute process tests
8
Experience For Escrow / Closing Specialist Resume
- Influences outcomes and assures that all employees within area of responsibility are working towards a common goal
- Participates in the decision process regarding capital expenditures and asset redeployment activities
- Actively participates in all activities which support the organization’s goals and objectives
- Contributes to and drives project reviews and approves detailed designs and cost estimates for projects
- Participates in the development of both short and long range plans for the organization and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements
- Works on a diverse range of problems of moderate scope where analysis of situations or data requires evaluation of a variety of factors and an understanding of current business and trends
- Exercises judgment within generally defined practices and policies in determining objectives and approaches to project completion
- Prepares wires for transfer
- Disburses files and issues checks
9
Experience For Escrow Analyst Resume
- Numeric and alphanumeric data entry into First American proprietary software
- Answer a moderate volume of phone calls
- Ensure file is properly balance and reconcile any differences with Escrow Officer
- Cut net proceed checks to borrowers, lien holders and creditors as required
- Calculate figures and amounts such as pro-rations, interest, commissions, proportions, percentages, and area
- Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
- Work in a collaborative atmosphere. Primarily with sales, underwriting, accounting, etc
10
Experience For Escrow PMI Specialist Resume
- Basic accounting knowledge including accounts receivable
- Issue closing documents and letters to appropriate parties
- Run daily accounting reports
- Prepare daily deposit slips
- Manage very large outsourced functions through the vendor’s management
- Expert in all applicable Federal and State regulations
- Self starter with the ability to directly manage the area with only general guidance from senior management
- Willingness to work additional hours if necessary to complete the assigned tasks
List of Typical Skills For an Escrow Resume
1
Skills For Escrow Manager Resume
- Good computer skills; proficiency with Microsoft Office applications, including Outlook, Word, Excel
- Very detail orientated with good follow up skills and the ability to multi-task
- Good computer skills - Microsoft Word, basic Excel, Outlook
- Basic accounting/finance skills to be able to understand and interpret financial statements
- Computer skills required in both word processing and spreadsheet programs. (Preferably Word and Excel.)
- Two to five years Loan Servicing experience or equivalent combination of education and experience
- Applicable business skills necessary to maximize and improve production, service and operational efficiency
- Ensure all necessary schedules are accurately prepared and effectively analyze relevant general ledger information
2
Skills For Escrow Coordinator Resume
- Analyze and communicate complex financial information effectively
- Prior commercial transaction experience or Paralegal training
- Basic computer skills/ data entry
- Intermediate to advanced skills in Word and Excel
- Working experience in an Escrow Department
3
Skills For Escrow Closing Assistant Resume
- Actively engages in creating senior management level presentations and providing effective reporting to product executives and Finance CFO’s
- Experience creating and analyzing key departmental metrics, and Mortgage Servicing Regulatory Requirements
- Strong understanding of the escrow process and documentation, including purchase documents, options selections, loan requirements and closing procedures
- Demonstrates expertise in leading/influencing others to achieve goals
- Provides team members long term direction and oversees training of new team members and continuing education of experienced team members
- Deep understanding of risk management and effective controls for mitigating risk
- Experience in coordinating/managing escrow transactions
- A good understanding of the impact of economic environment on customer’s needs and business
- Related work experience, preferably in mortgage banking or a financial services environment
4
Skills For Flood, Hazard & Escrow Manager Resume
- Experience with the MSP/Blacknight Loan Servicing System
- Strong technical knowledge of financial and accounting principles
- Proficient knowledge and experience using Microsoft Word, Excel, Access, and Outlook
- Mortgage servicing experience in the escrow area
- Mortgage servicing with supervisor/management experience
- Collaboratively engage with leaders to create, identify, and implement solutions to further effectiveness of the business
- Experience in product management in financial services
5
Skills For Cib-escrow Product Executive Resume
- Call insurance companies and agents to obtain evidence of continuous insurance
- Two years of Title or Escrow experience or an equivalent combination
- Skill in building and managing teams
- Lead, negotiates, make decisions and maintain good working relationships
- Operate within tight deadlines, have attention to detail and be self-motivated
6
Skills For Manager, Mortgage Escrow Servicing Resume
- Experience as an Escrow Officer
- Experience preparing a HUD/Lenders Closing Instructions
- Lead, negotiate, make decisions and maintain good working relationships
- Experience in escrow office
- General office and basic clerical experience
- Knowledge of state statutes related to the management of HOA/Condo, Co-Op, Utility or other lien payments for priority liens recorded against a property
- Proficient knowledge and experience with MSP
7
Skills For Escrow Operations Manager Resume
- Demonstrated proficiency with personal computers and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software
- Supervisory experience and training helpful
- Fice experience
- AA or BA/BS in finance or related fields or 1-2 years equivalent work experience
- Processing incoming mail and electronic files related to escrow accounts, primarily insurance
- Banking knowledge, especially including knowledge of the TS and escrow businesses
- Working knowledge of Home Lending Products
8
Skills For Escrow / Closing Specialist Resume
- Typing required of at least 40 wpm
- Understanding of loans products
- Working knowledge of Microsoft Office Products (Word, Excel, and Outlook) required
- Auditing and reviewing escrow accounts
- Opening tasks to the appropriate departments and placing analysis stops on loans when necessary
- Determining if correct amounts were credited to escrow accounts from closing and if branch tax schedules were followed
- Making adjustments to tax amounts as needed
9
Skills For Escrow Analyst Resume
- Meeting strict client and departmental deadlines
- Responding to customers inquiries through written and/or verbal communication
- Basic understanding of the escrow process and documentation, including purchase documents, options selections, loan requirements and closing procedures
- Complete and finalize all closing statements (including final sales pricing and other terms) and send out to lenders and title companies
- Take accountability for the Escrow P&L including planning, and financial forecasting
- Provide goal setting, training, coaching, guidance and recognition to team members
- Familiarity with the escrow closing process and mortgage closing documents
10
Skills For Escrow PMI Specialist Resume
- Participate in meeting the budgeted closing objectives
- Advise Senior Management of potential escrow/closing problems while also presenting solutions
- An understanding of how Global Treasury manages the firm’s capital, balance sheet, funding and liquidity
- Own the Escrow pricing process (both deposit and fee based) within the APAC region to ensure the business is taking on incrementally profitable new business
- Assist Process Manager in collecting data from records and from taxing authorities and assist in analysis to determine appropriate tax increase factor
- Manage the tracking and processing of all escrows (i.e., applications, approvals, schedule walk-throughs with Buyers) to ensure timely closings
- Practice sound decision-making processes to ensure that timely and accurate actions are being taken in regards to regulations and guidelines
- Is responsible for adherence to operating budget guidelines regarding all expenses
- Reconcile incoming and outgoing wires
List of Typical Responsibilities For an Escrow Resume
1
Responsibilities For Escrow Manager Resume
- Frequent interruptions; composition of documents and correspondence; scheduling; high level of interpersonal skills
- Data entry skills into mainframe system
- Demonstrated customer service oriented focus
- Responsible for resolving all escrow tracking and/or closing issues between all parties
- Coordinate with sales/marketing managers to ensure process of meeting starts/ closing goals
- Participates in meeting the budgeted closing objectives
- Advise Senior Management of potential escrow/closing problems – presenting solutions
- Responsible for processing cash, loan, refinance and other transactions, independently, from contract execution to closing
- Monitor receipt of incoming Purchase Agreements and Cancellations on a weekly basis
2
Responsibilities For Escrow Coordinator Resume
- Driver’s license required and satisfactory driving record required
- Coordinate with lender requirements to assist funding
- Maintain daily closing list and all other administrative reports
- Accurate typing of 60-70 wpm
- Manage closing between Lender, Title Companies, and Buyer
- Proficiency with word processing, spreadsheet and presentation software required
3
Responsibilities For Escrow Closing Assistant Resume
- Develops and maintains business by the extensive application of basic marketing and customer service techniques
- Assist Assistant Director of Escrow in carrying out department goals and initiatives
- Ten or more years total mortgage loan servicing escrow administration, with at least five years in a supervisory/lead role
- Knowledgeable in MB Human Resource practices
- Works with VP to disseminate the company vision and direction
- Strategic thinker with the ability to motivate and drive strategic and tactical execution
- Synthesize large amounts of information into crisp recommendations; present and defend recommendations to a variety of audiences
- The ability to interact with Sales and clients to extract product needs and opportunities for enhancement coupled with the innovative insight to translate those needs into scalable innovative product solutions and opportunities
4
Responsibilities For Flood, Hazard & Escrow Manager Resume
- The ability to lead initiatives from start through finish; build and socialize requirements, partner across various product and functional teams, create and execute against business and project plans
- Proven project management experience including project plan creation & management, issue/ risk identification & resolution, senior level reporting and communication
- Maintain projected closings spreadsheet and JD Edwards’ weekly sales flow
- Building a strong internal referral network to capture opportunities already embedded within the Barclays network, including Investment Banking and Corporate Banking
- Create and drive an effective customer acquisition plan aimed at institutions that are frequent users of Escrow and intermediaries like law firms
- Convert relationship leads in sales and proactively identify high value opportunities
- Coordinate with UK Escrow team on cross border deal referrals and opportunities
- Establishes and maintains escrow deposit investments at the customer’s request
- Excel – beginner to intermediate
5
Responsibilities For Cib-escrow Product Executive Resume
- Work quickly and multi-task through various work items
- Follow up and monitor Purchase Agreements errors or items missing (Contract Exceptions) – issue a Contract Exception and monitor the receipt/return of the Contract Exception from the Sales Associate, on a weekly basis, if applicable
- Respond to calls from various parties (Sales, Construction, Lender, Escrow/Title Company, HOA/Management, etc.) and resolve or refer to the appropriate person or department
- Track conditional loan approvals and follow-up with outstanding approvals, accordingly
- Monitor and audit various documents to ensure compliance in SalesForce
- Conduct initial and final review of Design Center paperwork (Selection Orders-Buyer Options), reconciliation of option deposits, and routing of final paperwork to various departments for processing. Process for Finance Director’s signature and send out to lenders and title companies
6
Responsibilities For Manager, Mortgage Escrow Servicing Resume
- Provide Sales, Lender, Title Company, Design Center, Mortgage, and Construction personnel with the various sales and escrow documents, Options Contracts and amendment packages
- Draws all real estate settlement statements and HUD 1’s for signing
- Assist and Monitor and ensure the sales department is in compliance with all audit requirements
- Assist and Comply with periodic internal and audit requirements
- Flexibility to rotate schedule/responsibilities weekly
- Orders beneficiary statements or demands, for insurance policies, deeds of trust, conveyances and other documents. Prepares or directs the preparation of authorized documents, insuring proper execution and recording of same
- Utilizes knowledge of specific office procedures, company terminology, organizational structure and areas of responsibilities and assignment
- Manage the loan progress reports from lenders, follow up with Sales Associate on Buyers that are not in compliance with the contract terms, send letters to Buyers for non-performance once the communication with the Buyer by the Sales Associate has occurred, etc
7
Responsibilities For Escrow Operations Manager Resume
- Update, prepare, copy and distribute Closing Report
- Work with MTH Mortgage division and corporate personnel to ensure implementation of all mortgage programs
- Responsible for the initial review and processing/distribution of all Purchase Agreements and Exhibits, ensuring any errors are corrected; copy and distribute to Sales, Lender, Buyer and Title. Ensure accuracy of and daily updates to Constellation/Salesforce and Peoplesoft/Enterprice One systems
- Frequent contact with other departments, subcontractors, customer service reps and field construction personnel
- Review the CD and legal documents for accuracy and initiate any necessary file-specific corrections
- Research, document and provide members with escrow analysis differences by reviewing Settlement Sheet, payment history, insurance coverage, modification programs or previous tax/insurance disbursements
- Familiarity with financial institution and lending practices, principles and regulation
- Desired – Familiarity with NFCU products, services, programs, policies and procedures
8
Responsibilities For Escrow / Closing Specialist Resume
- Desired – Familiarity with escrow analysis, property taxes and payment schedules
- Assist in clearing title requirements, reconciling escrow instructions with preliminary title reports, preparing ALTA, HUD-1 and CD statements, drawing necessary documents
- Conduct formal closing presentations with buyers, sellers and their agents, and disbursing funds
- Responsible in ensuring our clients are satisfied with our service and participate in marketing to attract and retain clients
- Notary Public Commission required
9
Responsibilities For Escrow Analyst Resume
- Preparation of weekly sales reports. Inputs current information from weekly sales recaps
- Input lender information and track and approval all lender changes for escrow companies
- Maintain projected closings spreadsheet and JD Edwards weekly sales flow
- Conduct weekly escrow closing meetings with Eagle Home Mortgage, sales associates, Controller, and various office and field managers. Update flow sheet as a result of this meeting
- Coordinate the preparation of closings for commercial loan transactions, including Settlement Statements, and other related documents needed for the commercial closing, arranging the time and place of the closing
- Clearing title related issues for commercial loan transactions, including obtaining payoffs, releases of liens, and coordination of the preparation of legal documents
- Disbursement of funds by approving wire transfers, cutting checks and depositing of funds as directed by the Settlement Statement. This includes the recordation of all necessary documents and post-closing activities for large commercial transactions
10
Responsibilities For Escrow PMI Specialist Resume
- Exams title search documents to determine the appropriate requirements to clear title, exceptions from coverage, legal, and vested owner of subject property. Preparation of proforma loan policy for commercial transactions and marked up commitments as requested
- Five years responsible Escrow Officer experience
- Establishing, maintaining, and monitoring escrow accounts for appropriate disbursement of expenses
- Disbursing funds according to the settlement statement and initiate and approve wire transfers
- College-level escrow training helpful
- Prepare and send documents to county offices for recordation
- Backup Business Manager as needed
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