Executive Communications Resume Sample
Betsy Hickle
9758 Abagail Circles,
New York,
NY
+1 (555) 528 6907
Work Experience
Executive Communications Specialist
03/2016
-
PRESENT
Chicago, IL
- Indirectly via influencers such as Media (print, online, broadcast), Bloggers, Industry Analysts or
- Directly as in the case of our communication with employees, managers and government representatives
- The Expert level of Integrated Communications covers all or a selection of GC’s communications objectives or programs
- Experience in communications and or visual design with specific ability to develop strategic communications for senior executives
- Advises management within the business lines in preparing customer correspondence and reviews to ensure that it is fair, accurate, respectful and empathetic to our customer’s specific situation. Establishes issue priority, and sensitivity. Considers Bank reputation in addressing issues
- Minimize risk to U.S. Bancorp by diffusing aggressive customers’ potentially harmful statements and/or actions by resolving complaints with a level of diplomacy and fairness representative of senior management
- Promote effectiveness of core ECU functions through oversight of the ECU team
Director, Executive Communications
05/2009
-
11/2015
Boston, MA
- Cross train to support Regulatory Complaint Coordinator (RCC) responsibilities
- ECU case monitoring and ECU team reviews
- Maintain desktop procedures and provide training that promotes ECU-wide consistency in process execution
- Manage stakeholder escalations related to management of individual complaints
- Leverage ECU insights with business line partners to improve the customer experience and reduce complaints
- Develop and manage executive communications programs/activities, delivered through multiple channels, that ensure a flow of high-quality, relevant, and impactful internal and external communications
- Provide counsel and communications guidance to CEO and Deputy CEO for internal and external messages. Arrange presentation and media training as needed
Senior Manager, Executive Communications
02/2003
-
04/2009
Philadelphia, PA
- Collaborate with executives and appropriate divisional team leads to shape key organizational messages. Ensure that messaging and communications are consistent with, and support, the mission/strategy and communications priorities and objectives of CFA Institute
- Manage the social media profiles of the CEO and Deputy CEO, and curate and advise on content for them
- Lead the development, production, and distribution of the CFA Institute annual report and the annual member proxy, in collaboration with financial planning and analysis team
- Research, write, and edit speeches, statements, talking points, opinion pieces, articles, presentations, and other communications materials, in a range of in-person, print and digital formats, for delivery to both internal and external stakeholders
- Develop and manage a network of freelance partners who can supplement content creation
- Work closely with the wider Services Delivery (marketing) team to ensure alignment of messages and activities
- Champion best practices in executive communications. Educate stakeholders about the value of good communications practices
- Editor and main contact for EY Daily News channel, and the planning & scheduling tool
- UK&I editorial representative on EMEIA/global C&E editor calls, providing a two way link for feedback and updates
Education
Salem State University
1997 - 2002
Bachelor's Degree in Communications
Professional Skills
- Excellent communication and presentation skills (including written, verbal, and listening skills)
- Demonstrated change management /change leadership skills and organizational development consulting skills
- Strong writing, editing, and copy editing skills and previous writing/editing experience in corporate communications, PR, or journalism
- Excellent verbal and written communication skills, including proofreading, interviewing, concept development and strong research capabilities
- Excellent interpersonal and executive presence skills, including a proven ability to develop and maintain relationships
- Strong interpersonal and teamwork skills and ability to interact effectively with all levels of management
- Experience writing, editing and oral communication skills with the ability to convey highly complex information in clear, compelling ways
How to write Executive Communications Resume
Executive Communications role is responsible for editing, communications, interpersonal, organizational, design, leadership, media, research, creative, digital.
To write great resume for executive communications job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Executive Communications Resume
The section contact information is important in your executive communications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Executive Communications Resume
The section work experience is an essential part of your executive communications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous executive communications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular executive communications position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Executive Communications resume experience can include:
- Demonstrated skill in writing, editing and oral communications skills with the ability to convey complex information in clear, compelling ways; and
- Speechwriting and strong editing skills necessary
- Experience in engaging employees using social media, presentation software and experience design techniques are strongly desired
- Superb verbal, written, storytelling and editing skills
- A passion for communications including strong script/speechwriting/PR content development experience
- Proven experience in driving new ideas and innovating to drive business results
Education on an Executive Communications Resume
Make sure to make education a priority on your executive communications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your executive communications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Executive Communications Resume
When listing skills on your executive communications resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical executive communications skills:
- Excellent project management/organization skills with the ability to multi-task and manage time effectively
- Demonstrate strong analytic, oral/written communication, project management, multi-tasking, negotiation, and decision-making skills
- Strong project management skills, and experience of developing and executing integrated communications programs
- Agility to be able to quickly shift priorities easily and effectively
- Excellent communication skills and ability to build relationships with executives
- Amazing and prolific writing skills from blank page to copy editing and all things in between
List of Typical Experience For an Executive Communications Resume
1
Experience For Executive Communications Specialist Resume
- Outstanding media relations skills and existing relationships with top-tier technology, business and financial reporters
- Strong experience in speechwriting preferably with a background in public policy or corporate communications
- Writing stories and features for EY Daily News in line with our business priorities
- Experience developing and implementing executive positioning and thought leadership platform
- Experience managing executive engagements at conferences and events
- Experience leading the development of creative assets and content
- Execute elements of a global communications plan and ad hoc projects, as needed, ensuring alignment to overall company strategy and objectives
- Communicate how Sabre’s technology and solutions drive compelling benefits for Sabre customers and end users
- Generate understanding about and pride in Sabre’s extensive technology expertise and engage employees in culture of innovation
2
Experience For Director, Executive Communications Resume
- Support Quarterly Chairman’s Town Hall meeting preparation and scripts for the executive office
- Clearly communicate Dell’s competitive positioning and value propositions
- Ownership of channel guides for C&E team and for wider business
- Help to articulate VMware’s value proposition and competitive differentiation in a manner that is credible, authentic and “true” for each of these leaders
- Proven ability to establish trusted relationships at the senior executive level
- Proven ability to think strategically and drive execution across multiple communication disciplines and channels
- Translate business strategy for employees and ensure communications align employees’ understanding, acceptance, performance, and motivation with Sabre’s corporate strategy to strengthen employee engagement
- Responsible for writing strategic plans, press releases, talking points, Q&As, briefing memos, and distributed media materials; managing messages; and coordinating presentations, media events, traditional and non-traditional media relations activities
- Act as a company spokesperson on behalf of AOL’s CEO and broader C-suite, providing leadership to corporate communications team to ensure messaging is merchandised and threaded
3
Experience For Director of Executive Communications Resume
- Proactively identify internal and external opportunities to contribute to the CEO’s presence
- Translate business objectives, goals and corporate values into evocative and differentiating communications that positively contribute to RBC’s brand and reputation, as well as that of the CEO’s
- Responsible for successful planning and coordination of CEO communications strategies and flawless tactical implementation
- Major areas of impact include reputation management and employee engagement
- Much information available to this individual is highly confidential and sensitive
- Authorized to independently make the appropriate decisions about reputational issues and media opportunities, based on risk / benefit analysis
- Serves as chief communicator for the CEO of TIAA-CREF’s Institutional Financial Services business
- Sets the strategy/develops plan for the IFS CEO’s external communications/visibility platform
4
Experience For Senior Manager, Executive Communications Resume
- Partners with the IFS CEO’s staff to support IFS town hall meetings, and participation in other all-employee meetings across the enterprise, including writing talking points as well as developing meeting flows and helping to manage logistics for IFS meetings
- Help the Executive Vice President & General Manager, End User Computing articulate VMware’s vision, strategy and value proposition in a manner that is credible, authentic and “true” for each of these two leaders
- Research IBM’s cognitive solutions and research units to surface stories, technology breakthroughs and demos, client and partner engagements and other opportunities to convey IBM strategies and capabilities in a compelling fashion
- Researches and writes complex, high-profile speeches and communication pieces for Vanguard’s Chairman and CEO, Vanguard’s Chairman Emeritus, and other senior executives
- Meets with the Chairman and CEO on a regular basis. Advises and consults with the CEO on messaging and communications strategies. Pitches new ideas. Finds creative ways to tell Vanguard’s story
- Serves as a representative of Vanguard and Vanguard’s CEO in dealing with external speaking opportunities. Evaluates new speaking opportunities and makes recommendations to the CEO
5
Experience For Manager, Executive Communications Resume
- Actively partners with Vanguard’s PR team to that Vanguard communications are on time and on message. Supports PR team in producing communication materials as needed
- Extracting key messages from speeches, presentations or articles for dissemination through social media channels in collaboration with the Communications Department’s Social Media team
- Work effectively within all levels of the organization, from Executives to individual contributors
- Help to identify key new audiences and opportunities that map to our business priorities and provide ROI for our executives’ time
- Experience in Communications, Public Relations, Public Affairs
- Designs and prepares a broad set of communications including presentations, briefings, executive correspondence, opinion pieces and position papers
6
Experience For Executive Communications Writer Resume
- Manages the messaging and execution of internal communications including reports, white papers, business plans, strategic plans, intelligence reports, partner proposals and board memorandums
- Manages relationships with ASU departments and offices of senior officials including the President’s office, ASU Foundation, ASU Enterprise Partners, Knowledge Enterprise Development, as well as select EdPlus external partners
- Works with Chief Marketing Officer on promotional materials and marketing collateral and media relations as needed
- Understanding of Microsoft’s commercial business solutions, including customers and partner ecosystem Business maturity and experience working with senior executives
- Thrive in a fast-paced, ambiguous environment and able to adapt plans and approach real-time
7
Experience For Director, Executive Communications & Events Resume
- Identify ways to increase MGM’s leadership brand and reputation across the employee base
- Ensure all communications initiatives are aligned with MGM’s leadership brand and successfully delivered via appropriate communications channels
- Create and drive integrated communications strategies for senior executives aimed at driving thought leadership, gaining mindshare and driving preference and familiarity with the Philips brand and businesses and extending Philips’ leadership as a health technology company
- Evaluate and prioritize key communications opportunities in line with the company’s strategy. Plan to maximize value and impact. Work with markets to leverage exec through local events that support local business
- Maximize the opportunities for executives to deliver the Hitachi story to a variety of audiences and articulate the company’s vision, mission and key priorities
- Subject to a background check
- Excellent media relations background and strong media relationships; successful history working on feature stories, profiles, executive Q&As and contributed content
- Comfort with a fast-paced start-up environment
8
Experience For Executive Communications & Outreach Specialist Resume
- Manage all aspects of executive speaking platforms including messaging pillars, activity schedules, identifying key arenas for communication, battles to win, constituents to win over
- Pitch, place and manage stories that amplify Chief Sales Officer’s POV -- in his leadership role
- Write– blogs, POVs, contributed articles and commentary
- Internal communications – build a cadence of leadership communications to the Worldwide Sales organization, as well as to broader Riverbed teams
- Develop speeches from start to finish including all creative elements such as videos, demos, etc. to reinforce key messages and story tell to targeted audiences
- Work directly with the Chief Sales Officer to prepare him for delivery of a story, messaging internally (sales force) or externally to industry, media, at events, etc
- Prepare the Chief Sales Officer for customer meetings, like an EBC, with materials meet the needs for the meeting
- Provide executive communication support to our SVP of Channels
- Develop, direct, plan, and evaluate public relations activities and programs. Handle a broad range of public relations activities on behalf of and in coordination with the bank's executive leadership team
9
Experience For Senior Director, Executive Communications Resume
- Relevant experience working with leading political and business figures shaping and articulating their messages to both internal and external stakeholders
- Fluency in multi and social media, as well as video production, digital communications
- Design and develop compelling executive presentations and other visual content; adapt existing materials and design new content based on concepts and storyboards
- Successfully interface with senior leaders to interpret and understand their needs, and translate that into effective presentations and other creative materials that help enhance the image of the company and/or evangelize its strategy
- Communicate the company’s vision, strategic growth initiatives and other complex messages in a way that creates clarity, consistency and understanding among both internal and external stakeholders
- Acts as project leader on assigned projects; responsible for meeting budget and deadlines, and managing external vendors
10
Experience For Executive Communications Unit Manager Resume
- Experience in a communications-related field, including several years in a management/supervisory capacity and experience directly advising C-suite leaders on communications strategy
- Positive attitude, strong work ethic, and good sense of humor
- Empathy, good emotional intelligence, as well as cultural sensitivity. Good sense of humor and ability to see work as fun
- Experience that contributes to the overall diversity of perspectives within Corporate Communications and the Society is highly desirable
- Work closely with senior management to identify and design consistent, cohesive themes and messages to convey WDP&R’s vision and business priorities in a compelling and credible manner
- Skilled at using social channels and other new media technologies to drive awareness and preference for the Western Digital brand
List of Typical Skills For an Executive Communications Resume
1
Skills For Executive Communications Specialist Resume
- Experience effectively managing programs and cross functional team
- Work independently, prioritize work, project manage, and display high-level organizational skills
- Strong listening and consulting skills
- Excellent writing, editing, content creation and oral communications skills
- Strong communication skills and knowledge and understanding of higher education operations
- Outstanding judgment and creative problem-solving skills
2
Skills For Director, Executive Communications Resume
- Outstanding verbal, written and storytelling skills
- A track record of demonstrating good judgement, strong business acumen, and executing plans with a sense of urgency and a mind for safety
- Demonstrated ability to develop effective executive communication content requiring minimal editing and rework
- Demonstrated ability to synthesize information and ideas to create communications that generate an engaging and positive audience experience
- Detail-oriented, analytics-oriented, and outstanding verbal and written communication skills
3
Skills For Director of Executive Communications Resume
- Exceptional organizational skills needed to track and manage large numbers of writing projects at various stages of development
- Work effectively with photographers and videographers to capture images that support communications goals
- Experience creating effective communications strategies targeted to media and community
- · Proven ability to manage multiple, competing priorities
- Prior experience supporting executive communications or in print journalism
- · Exceptional collaboration skills
- Travel periodically Keen creative instincts and proven experience influencing leadership thinking in strategic communication and issues management
- Top flight writing and editing skills, a keen eye for design and layout
4
Skills For Senior Manager, Executive Communications Resume
- Experience in communication responsibilities or related field with at least one year of writing / editing experience required
- Efficient project management skills, including working on a high volume of projects
- Preferably an understanding of Marriott’s various work portals and how to access or utilize them effectively
- Prior experience working in Executive Communications
- Proven skill in publishing written products that are error-free
5
Skills For Manager, Executive Communications Resume
- Proven experience in a fast-paced environment as writer, editor, or relevant role
- Fine-tuned consultative skills
- Establishing a strong working relationship with the Chief Operating Officer, his Chief of Staff and his extended leadership team
- Experience working closely with senior executive leaders and partners to develop messaging and positioning, craft storylines, talking points and content
- Oversee daily communications agenda, ensuring a complete understanding of current priorities and driving the quality and timeliness of responses and activities
- Experience in content writing, editing, marketing and design
- Demonstrated success collaborating with and influencing diverse business partners in a highly matrixed organization
6
Skills For Executive Communications Writer Resume
- Communications, public relations, or journalism experience; including 5+ years working for technology brands
- A strong background in writing clearly, concisely, creatively on deadline and an exceptional storyteller
- A solid sense of initiative and drive, a bias toward action, and a passion for getting it right
- Highlight Sabre's technology and thought leadership within the technology industry, including president’s strong point of view
- 3) design communications strategies that optimize KP business strategies, programs and priorities
- Mentors other team members in effective communication whenever opportunities arise
- Works closely with Communications Team to align strategic messaging with other communications priorities
- Strong abilities with SharePoint, PowerPoint, graphic design, video development, SAS style guide and AP Style
7
Skills For Director, Executive Communications & Events Resume
- Strong initiative and ability to work well in ambiguous situations
- Work with PR firm to develop proactive pitches around new initiatives, op-eds, launchers, and other ED priorities
- Strong business acumen, including the ability to understand and relay complex information about emerging technology trends
- Experience managing the planning and execution of events is desired
- Experience in driving high-technology and corporate communications messaging platforms and programs
- Experience developing content (PowerPoint presentations)
- Previous experience with The Walt Disney Company including in-depth knowledge of Disney business and organizational sensitivities
- Experience working with C-level executives and across a matrixed organization
8
Skills For Executive Communications & Outreach Specialist Resume
- Communications Generalist (or similar job title) with experience working in an advanced technology environment
- +3 years working experience
- Experience working in a global organization in the technology industry, with insight and sensitivity to cultural influences
- Conducts appropriate needs assessment and audience analysis to support effective development of communications programs and materials; and
- Experience in an internal communications, public relations, corporate communications or marketing role
- Related professional experience
- Proven ability to individually plan and produce deliverables on time
- Experience in executive/internal communications
9
Skills For Senior Director, Executive Communications Resume
- Demonstrated success securing business media coverage and profiles, in addition to high-level speaking engagements for C-Suite executives
- Intranet content management experience
- Some experience with Adobe Creative Suite, especially Adobe Audition and Photoshop
- Manage multiple projects with tight and sometimes changing deadlines and shifting priorities
- Strong knowledge of grammar and composition rules required for editing and proofreading material
- Drive business outcomes by building and executing strategic and tactical plans in support of business priorities and cultural values
- Uphold a strong commitment to doing the right thing for our customers and employees
- Build a strong partnership with the executive to help achieve communication goals and provide ongoing coaching and feedback
- Professional writing experience for an organization, newspaper, publication or university
10
Skills For Executive Communications Unit Manager Resume
- Relevant experience in communications, public relations, and marketing
- Experience in enabling large-scale organizational and process change efforts (communications)
- Comfortable with ambiguity and constantly evolving priorities
- Strong writer who has the ability to explain complex themes and ideas in a digestible way, using anecdotes, analogies, stories, etc
- Experience in videography, motion graphic, 3D animation, VR & 360 rendering
- Seven years of experience in communications, public relations, marketing or professional media
- Demonstrated knowledge of public relations and marketing in higher education
- Help anticipate and manage reputational risks, assisting with rapid and effective responses as required
List of Typical Responsibilities For an Executive Communications Resume
1
Responsibilities For Executive Communications Specialist Resume
- Demonstrated ability to work independently and to effectively collaborate in a team environment when needed
- Experience in interacting with stakeholders of all levels, developing and maintaining strong relationships
- Write content in different styles, formats, voices, and tones to effectively communicate to multiple internal audiences and stakeholders (suggest adding)
- Strong understanding of marketing and communications KPIs, measurement and reporting focused on business results
- Experience in successfully managing and delivering sensitive, crisis and executive communications requests in a large-scale corporate environment
- 15+yrs communications experience partnering with VP/SVP and “C” level executives
- Be a nimble, flexible writer skilled in a variety of approaches for engaging audiences
- Multi-tasking – ability to contribute to, and manage multiple priorities simultaneously
2
Responsibilities For Director, Executive Communications Resume
- Highly agile and able to deal a changing priority landscape
- Experience creating Keynote and PowerPoint presentations
- Professional speechwriting or corporate communications experience
- A strategic and analytical thinker, excellent business acumen and understanding of Sysco’s global market position
- Create effective communication materials to help achieve WDP&R’s strategic goals of industry leadership and reputation enhancement
- Manage the calendar, prioritize the schedule, and plan multiple, simultaneous projects for the Executive Communications team
- Experience required with polished content through multiple communication channels
- Possess executive maturity and demonstrate high EQ
- Visionary and innovative with a strong point of view
3
Responsibilities For Director of Executive Communications Resume
- Strong writer and content creator/shaper
- Experience in project management and decision-making
- Professional experience in communication or journalism
- Three - five years’ experience writing and implementing strategic and executive communications
- Build measurability into programs and gather insights to continuously improve the employee experience
- Proven ability to coach senior leaders
- Establishing a framework for monitoring/analyzing/tracking global thought leader content
- Writing and editing of employee communications (newsletters, presentations, scripts, etc.)
4
Responsibilities For Senior Manager, Executive Communications Resume
- Establishing strategies to fully leverage/maximize the time and impact of the Chief Operating Officer’s commitment to the activity; and
- Working with senior leadership level
- Understanding of content development and editorial factors
- Outstanding communication, people abilities, and sense of humor
- Manage and develop executive platforms, including the creation of speeches, talking points, and briefing materials
- Broad thinking capable of making connections across the business and taking decisive action
- Deliver outstanding work with limited guidance from executives in a fast-paced, changing environment
- Partner with Corporate Marketing & Communications to ensure executive messaging is clear and concise, on-brand and aligned with company goals
- · Work with Gartner’s in-house multimedia team to create compelling visuals (including presentation slides, video segments and other media)
5
Responsibilities For Manager, Executive Communications Resume
- Responsible for writing speeches and messaging for a regular cadence of industry events, thought leadership platforms, weekly newsletter, blogs, etc
- Develop executive speeches, including speech writing and speaker prep, customer presentations and internal communique's for executives
- Comfortable thinking as well as doing
- Abilities in planning and coordinating people and operations
- Review speaking requests and recommend conferences, presentations, panels, interviews, etc. based on subject matter and overall positioning
- Confidence with setting up and supporting internal events (town halls, national associate meetings)
6
Responsibilities For Executive Communications Writer Resume
- Fast-paced and self-motivating working style
- Lead new and ongoing communications initiatives such as Chairman’s Corner
- Assist in development of executive speeches, talking points, letters, webcasts, and video recordings
- Lead executive communications strategy and build an operating model to scale the program into a best-in-class executive communications function.
- Identify and secure external speaking opportunities in support of executive communications strategy
7
Responsibilities For Director, Executive Communications & Events Resume
- Manage and lead a team charged with driving forward executive communications at eBay
- Direct creative team to illustrate presentation concepts and bring narrative concepts to life for a live audience
- Work with product communication leaders to incorporate product and service value into the company’s evolving corporate narrative
- · Become a trusted communications advisor to key members of Gartner’s Operating Committee
- Work with marketing communications department, corporate communications and PR agency to deploy communications strategy
- Coordinate and develop content for key employee communications programs, including communication meetings, monthly voice message, annual Vital Few scorecards
8
Responsibilities For Executive Communications & Outreach Specialist Resume
- Publish research memos to leadership on new and existing products and competitors
- Serve as copy editor to ensure content is engaging, error-free and in adherence with the SAS Style Guide
- Champion and drive adoption to senior-level management on critical communications elements including change management strategies and methods
- Ensure messaging is consistent with external communication messages
- Capable of integrating feedback and ideas from multiple stakeholders
- Familiarity with basic video editing and presentation platforms
- Develop, maintain and foster relationships at all levels internally including senior level Chase executives, peers, and the broader team
- Researches, writes, and prepares remarks, scripts, speeches, talking points, press releases, and blogs
9
Responsibilities For Senior Director, Executive Communications Resume
- Produces monthly E-newsletter targeting district stakeholders
- Supports writing needs for signature events, annual reports, and other publications
- Advanced knowledge and understanding of employee communications methodologies, tools and vehicles
- Develops messaging and communications plans and strategy & manages overall content development for various client engagements
- Support crisis response communication, if/as needed, from messaging through communication response and media coverage/management
- Familiarity with contemporary communications trends and industry techniques, including new media
- Prepare and coordinate executive preparation materials (i.e., run-of-show documents) with other functions and business teams
10
Responsibilities For Executive Communications Unit Manager Resume
- Draft, refine, edit and repurpose content that supports the business objectives of the leadership team; and
- Produce videos and electronic communications with support from internal and external multimedia groups
- Write quickly under pressure with a willingness to improve drafts in a supportive environment
- Develop thought leadership platforms for senior executives to communicate eBay’s vision for commerce, its technology innovation and global commerce leadership – as well as other priorities for the company
- Craft presentations, speeches and other materials in support of key speaking engagements. Distill complex information into engaging content intendended for a variety of global audiences
- Strong leader who can successfully manage highly capable team and take function to new heights
- Find ways to amplify eBay’s story through our executives at industry conferences and beyond
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