Executive Services Resume Sample
Jaeden Daniel
458 Hanna Spurs,
New York,
NY
+1 (555) 109 6513
Work Experience
Executive Services Administrator
06/2015
-
PRESENT
Los Angeles, CA
- Manage the team to ensure that all Nostro account balances are utilized and Funded efficiently across EMEA Branches and closing balances remain with the levels set by Management
- Manage the team to ensure that Nostro Accounts are reconciled timely and accurately across EMEA offices and that the Bank’s true position is reported and all unreconciled items are identified, allocated and pursued
- Identify failed Settlements and resolve promptly, reporting promptly to ‘Owning Department’ and Group Head); Minimise cost incurred by third party claims on Mizuho and reconcile Account and Overdraft Interest charges
- Manage resources and develop team and to ensure that processes and individuals sustain business demands
- Agile Transformation/Development Experience: Defines the strategic roadmap for agile transformation within Bank IT to include processes, roles, and tools. Partners with the Bank agile transformation office, enterprise IT, design and digital teams to influence overall agile strategy and maintain alignment
- Business of Bank IT
- Sit at a workstation for extended periods of time viewing a computer monitor
Executive Director for Auxiliary Services
08/2011
-
12/2014
Los Angeles, CA
- Crawl in small areas to install phone line
- Professional Services Executive is responsible for delivering sales of Abbott integrated solutions and professional services – execute to the vision
- Identify and engage with key decision makers including C-Suites in the customer organization to access their needs
- Understanding healthcare workflows (in and outside the lab)
- Develop and present the solution that address customer needs
- Plans, directs, and oversee operations of Advancement Services for all three campuses to ensure the accurate collection, maintenance, and reporting/dissemination of alumni, prospect and donor information as appropriate within State and Federal laws as well as University policy and industry standards
- Responsible for strategic decision-making to develop an accurate reporting and data analysis structure to help Pacific achieve enhanced fundraising results
- Hires, supervises, trains and evaluates Advancement Services Department personnel
Executive Director of Treasury Management Services
12/2006
-
05/2011
Philadelphia, PA
- Establishes goals and priorities for the department and sub units and implements operational guidelines, policies and procedures
- Reviews newly proposed University endowments for adherence to institutional policies, as well as State and Federal laws
- Lead the team to evaluate significant changes to support the university for the future and assess divisional technical systems. Collaborate with OIT to recommend and implement new system usage enhancements, and technical service contracts
- Administers technical reviews for data related contracts with divisional program managers for necessary data extracts, imports, feeds, reporting systems and analytical products/tools
- Supervises divisional computer equipment management and provides recommendations for routine replacement practices
- Serves as liaison to Finance for oversight of gift related data feeds and associated balancing, gift processing mechanisms, online giving functionality and gift related financial reporting
- Ensures that all gifts are processed in accordance with Federal & State laws as well as institutional policies and educates campus units on proper handling of gifts
- Manages all aspects of department budget and expenditures
Education
University of Texas at San Antonio
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Excellent verbal and written communication skills. Good MS Office skills
- Strong organizational, prioritizing and follow-up skills
- Demonstrated Territory, Project and Time Management skills
- Demonstrated Sales, Presentation and Negotiation skills, at the Plan Sponsor level
- Proven work experience as an executive administrative assistant with 10+ years overall experience
- Effective Relationship Management and Networking skills
- Computer skills, including proficiency with Microsoft Word, Excel and Powerpoint
How to write Executive Services Resume
Executive Services role is responsible for powerpoint, interpersonal, software, reporting, planning, database, training, cadence, excel, organization.
To write great resume for executive services job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Executive Services Resume
The section contact information is important in your executive services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Executive Services Resume
The section work experience is an essential part of your executive services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous executive services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular executive services position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Executive Services resume experience can include:
- Seeking highly-motivated problem-solvers who possess intellectual curiosity, a readiness to tackle challenges, strong interpersonal and communication skills
- Calendar management (scheduling meetings, resolving conflicts, prioritizing Director’s time)
- Intensive outlook calendar coordination and meeting and travel scheduling, prioritizing and communication
- Experience working with multiple schedules and coordinating meetings in Outlook
- Strong critical thinking and problem solving with ability to exercise mature judgment & work in ambiguity
- Metrics and Reporting – experience in reporting metrics at enterprise level with line of business / customer breakdown
Education on an Executive Services Resume
Make sure to make education a priority on your executive services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your executive services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Executive Services Resume
When listing skills on your executive services resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical executive services skills:
- Experience working under executive leader and using correct interpersonal skills to keep her/him on track
- Excellent management, organizational and interpersonal skills for interacting with groups as well as with individuals are essential
- Demonstrates time and organizational management skills when dealing with constant time sensitive requests
- Understand people, projects and needs in professional services and be able to communicate professionally and effectively by email, phone, and messaging
- Strong experience in selling software solutions and professional services
- Interact effectively with employees, customers and the public
List of Typical Experience For an Executive Services Resume
1
Experience For Executive Services Administrator Resume
- Experience working in higher education/ advancement and development operations
- Strengthen management focus on EUS services that create the immediate environment around the business users, as well as on the complex infrastructure and interactions across EUS and their partner service functions that deliver directly to business clients
- Build strong relationships with business partners. Identify and develop opportunities based on business demand and in line with global strategy and roadmaps
- Establish and manage key processes to ensure that user experience is ingrained across the platform and work collaboratively with other departments to share key principles and ways of working
- Track and report user experience deliverables to demonstrate impact on supporting user experience by working collaboratively with technology teams across the range of user touch points
- Generally requires 2-3years related experience at the executive level
- Previous experience with databases and acumen with Microsoft Office (Word, Excel, and PowerPoint) are desired
- Be knowledgeable about industry trends, changing market regulations and healthcare policy within defined customer segment
- Track and deliver, through global service owners, regulatory engagement commitments across APAC locations
2
Experience For Executive Director for Auxiliary Services Resume
- Negotiate contracts resulting in long-term commitments Integrate insights from ongoing business analysis and assessment into a multi-year plan and lead through persuasion and personal influence an internal ‘selling’ team to develop an actionable account strategy with short-term tactics to achieve desired results
- Research target accounts to understand performance KPIs and customer strategies. Build and preserve customer relationships to drive driving new sales and protect base business
- Act as lead coordinator for all accounts under his/her responsibility; Execute business reviews for each active account
- Act as the primary point of contact for the customer with regards to ServiceNow Professional Services
- Drive the client to provide references
- Development/achievement of upgrade plans on all designated accounts
- Achievement of regional product usage goals
- Achievement of regional renewal rate objectives
3
Experience For Executive Director, Managed Services Resume
- Develop and maintain a strong team culture that promotes flexibility, open-mindedness, and athena’s core values of teaching, learning, teamwork, and tenacity to achieve true customer (internal and external) success
- Experience in Convention Services/Catering, Events, and/or Hotel Operations
- Set travel plans and meetings with prospects when out traveling to see clients
- Report retention efforts/upsells/cross-sells bi-weekly to leadership
- Update Salesforce with key contacts, activities, orders, and notes
- Update account management system with appropriate contract terms
4
Experience For Executive Director of Treasury Management Services Resume
- Collaborate on regional, national and global mandates
- Certificate in Trust Services is an added advantage
- Microsoft Outlook is essential, as well as Microsoft Word, Excel, PowerPoint, SharePoint and Visio
- Promote a strong working relationship with student affairs personnel to support their endeavors in providing informal and formal educational and functional programming opportunities to facilitate students’ growth and development including the residential college system
- SALES SKILLS: Lead & execute complex (multi stakeholder/multi year) contract negotiation. Support Abbott Corelab Acquisition team to develop and execute the strategic account plans and driving personal sales cycles
- TECHNICAL PRODUCT SKILLS: Be the subject matter expert of professional services product portfolio. Responsible for conducting informatics product demonstrations for prospects and creating configuration/Statement of Works
- HEALTHCARE KNOWLEDGE: Be knowledgeable about healthcare, performance KPI’s and strategies. Be aware of departments across hospital and comfortable discussing their needs and care-abouts independent of the lab. Changing market regulations, healthcare policy, and reimbursement/funding changes
- LABORATORY KNOWLEDGE AND WORKFLOW: Obtain complete understanding of Abbott Corelab product and solution sets including instruments, assay and automation. Understand how AlinIQ impacts lab and how the lab impacts the healthcare network
- COACHING/MATRIX MANAGEMENT: Communicates a motivating, compelling vision of the future that supports employee engagement. An effective coach, improving Ambassador/sales force technical knowledge and positioning of the AlinIQ portfolio. Manages without authority
5
Experience For Professional Services Executive Resume
- SALES CADENCE: Consistently and accurately forecasts sales and drives the organization through a management cadence to deliver on monthly, quarterly and annual commitments. Focused strategic and territory planning skills
- SALES SKILLS & CADENCE: Lead & execute complex (multi stakeholder/multi year) contract negotiation. Support Abbott Corelab Acquisition team to develop and execute the strategic account plans and driving personal sales cycles
- Consistently and accurately forecasts sales and drives the organization through a management cadence to deliver on monthly, quarterly and annual commitments. Focused strategic and territory planning skills
- SERVICE SOLUTION SELLING SKILLS: Identify and engage with key decision makers including C-Suites within the healthcare ecosystem to access needs, strategies and care bouts. Develop a value hypothesis with strong monetization with clear outcomes
- Respond to functional and technical elements of RFIs/RFPs/RFQs. Complete client based business case assessments. Complete Professional Services pricing (ACT/PE)
- Calendar and Meeting management: coordinate internal and external meetings including staff meetings, agency briefings, brown bags, virtual meetings/webex scheduling, off- site meetings and events, and one-on-one meetings. Assist with food orders, meeting needs, agenda support and note taking. Proactively manage calendar requests and conflicts
6
Experience For Executive, Trust Services Resume
- Meeting and interview preparation. Provide agendas, resumes and appropriate materials in a timely manner ahead of meetings and interviews. Work with recruiting team to provide mutually convenient times for candidates and interviewers. Ensure candidates are settled in and supported during the interview process
- Strong teamwork and interpersonal skills, with a desire to offer suggestions and improvements
- Superior communication skills with the ability to work across all levels, internally and with agencies
- Proficient with other computer skills, specifically PowerPoint
- Senior executive administrative experience
- Five (5) years’ experience in an administrative role in support of executive leadership
- Currently in possession of valid travel documents and ability travel in and out of the United States
- Responsible for coordinating, planning and documenting meetings, decisions, deliverables, action items, and other materials in support of ESR and CIO projects
7
Experience For Executive Director Professional Services Resume
- Insure compliance with gift processing and fund reporting regulations
- Plan internal functions including internal and external speaking engagements
- Desire to grow and take on your own projects and work under pressure while consistently meeting deadlines
- Serve as liaison to general accounting, treasurer’s office and external auditors
- Plan and execute JetBlue Travel Products events both internally and externally acting as the point of contact throughout the event
- Handle all travel (flight, hotel, car) arrangements (domestic and international)
8
Experience For Business Value Services Executive Resume
- Provide onboarding support for new hires. Includes space, equipment requests, onboarding meeting scheduling , preparing cube space and being admin point of contact for new hire
- Provide onboarding support for new vendors and agencies, ensuring they have the right access and documents/enablement required to get them up and running
- Project work as needed to support each teams’ goals
- Proactive, one step ahead work ethic, attitude and approach
- Provide broad staff support in a variety of activities related to the CIO Office
- Coordinate and produce meeting materials, keep minutes at governance committees and other meetings, and produce requested documentation in support of CIO initiatives and campus IT Governance Committees
9
Experience For Executive Assistant, Amazon Home Services Resume
- Handle special projects as required, interacting with various levels of management, staff and outside entities
- Develop and maintain select SharePoint/Confluence sites and pages
- Provide ad hoc project management support
- Position acts as leader/expert who mentors project team members; Has subject matter expertise in NCR’s business offerings and solutions, systems, and portions of process architecture; Provides input to others in setting the direction for future processes and infrastructure changes; Assumes full accountability for overall success of a project through deployment
- Position responsible for advising the support operations organization and is responsible for lifecycle management issues such as the identification and documentation of all account-specific service call handling procedures, escalation procedures, spare parts requirements, security procedures and any other special policies and procedures necessary to perform the services function
- Oversee compliance with government regulations and reporting standards for Council for Advancement and Support of Education and Voluntary Support of Education, ensure adherence to all IRS, Financial Accounting Standards Board, and New York Prudent Management Institutional Funds Act regulations as related to Advancement & External Affairs activities
- Provide strategic recommendations on university processes and policy as standards and regulations change
10
Experience For Exchange Services Executive Resume
- Provide strategic recommendations and subsequent implementation of action for: giving reports, delinquent accounts, suspense accounts, and developing endowed account
- Maintain the schedule for the Executive Leadership team, including managing calendars, sending communications on his/her behalf when necessary and scheduling meetings
- Provide general administrative support such as handling the mail, screening and directing calls, making travel arrangements, creating/approving expense reports and other tasks, as needed
- Acts as the initial point of contact for JetBlue Travel Products providing excellent customer service both internally and externally
- Handles highly confidential subjects, including minutes of Executive Leadership meetings
List of Typical Skills For an Executive Services Resume
1
Skills For Executive Services Administrator Resume
- Good experience of business development and engagement experience required
- Experience as a Director of an Organization and/or Investment Holding Company
- Program Management for large scale initiatives - experience leading a large scale transformation - either organizational or operational
- Experience leveraging near shore/offshore development resources
- Experience assisting at the leadership level
- Initiate and manage programs to increase efficiency and effectiveness of the ERISA & Trust Oversight team
2
Skills For Executive Director for Auxiliary Services Resume
- Experience in IT Financial Services industry or FinTech
- Experience in Data & Analytics
- Experience in Convention Services
- Food and Beverage experience
- Proofreading/copy editing as needed
- Working knowledge of Daylight
- Contribute to people initiatives, including recruiting, retaining and training Operational Transaction Services professionals
3
Skills For Executive Director, Managed Services Resume
- Facilitate in organizing and setting up rooms and needed equipment for meetings, including the preparation of required materials
- Passionate about recruiting and developing talent, inspiring a team
- Work to build the team globally across all IS products, including C&FS, TS and Clearing, integrate more fully into the CIB wide fiduciary framework
- Manage day to day activities for the team, including oversight of the C&FS ERISA billing component
- Organize and schedule travel (including some international travel) special events, mailings, car services, etc
- Liaise and communicate with Sales Enablement, Sales staff, Marketing and Product
- Meet and greet authors/experts/clients/visitors and direct them to the appropriate meeting and/or person
4
Skills For Executive Director of Treasury Management Services Resume
- Maintain technology tools and filing systems for EVP
- Development of account coding and disclosure oversight program across C&FS
- Work on client engagement teams, performing operational and financial analysis to identify key risks and value drivers for the transaction
- Work alongside clients to support planning and execution of integration and separation projects
- Achievement of quarterly services/training bookings targets on designated accounts
- Motivate teams by connecting their work to athena’s vision and mission
5
Skills For Professional Services Executive Resume
- Promote annual Americas Research Conference and coordinate networking opportunities on behalf of broader research organization
- Work with appropriate businesses and departments in completing RFP’s to win large business accounts
- Work independently, and within a cross functional team
- 3) Demonstrate in-depth understanding of clients’/beneficiaries’ exposure to risk in the context of the account administration and ensure full documentation of Scotiatrust activities relative to the account
- Attend meetings, take notes, and distribute agendas and relevant documents
- Understand and manage EVP’s needs and challenges for team and beyond as they arise
- Create a sense of team and continuity as Professional Services leadership are in multi locations
- Prepare and review expense reports in a timely fashion, especially with heavy travel schedule
- Create, direct and/or review PowerPoint presentations and Excel spreadsheets as needed
6
Skills For Executive, Trust Services Resume
- Drive Client value from the Retailer Services proposition for own allocated clients by developing and implementing clients plans that fully support the client(s) own objectives
- Utilize all Nielsen core processes and tools to provide proactive and integrated analysis to clients (including all Nielsen services as appropriate) with diagnoses of issues, recommendations for action and related advice
- Achieve sales targets by implementing new servicing solutions for existing clients and proactively seeking new clients
- Develop relationships with own clients to ensure continued co-operation as appropriate, being mindful of cooperation costs and/or method of data delivery
- Closely co-ordinate with Operations personnel to facilitate any new or improved epos data cooperation agreements as required
- Lenovo or up to date computer and other office equipment, such as an Apple iPhone
- STI, MTI or TEP designation/ diploma
7
Skills For Executive Director Professional Services Resume
- Completion of The Transition to People Management Course or equivalent
- Maintain an awareness of competitor related Products and Services
- Strong service orientation. Ability to work independently and effectively with minimal supervision; make decisions; accurately anticipate executive needs; take initiative; learn quickly; and maintain professional composure while working under pressure of frequent interruptions and changing priorities
- Excellent interpersonal communication skills with the ability to interact in a positive manner. Ability to communicate in a clear, concise manner with tact, diplomacy and flexibility
- Excellent written communication skills with proven ability to effectively compose, edit, and proofread letters, memoranda, and summary reports clearly and concisely using proper grammar, style, and punctuation
- Develop, implement and maintain efficient administrative record retention systems (manual and computerized) for internal use, in accordance with campus or department policy and practice
- Strong analytic, problem-solving, and organizational skills. Ability to analyze and formulate solutions
- Ability in prioritizing high volume workloads while ensuring priorities and deadlines are met. Ability to track progress on multiple tasks with a strong attention to detail
- Use high-level discretion and maintain a high level of confidentiality. Ability to maintain strict confidentiality at all times with experience in utilizing good judgment and discretion when working with a variety of sensitive issues or highly confidential information
8
Skills For Business Value Services Executive Resume
- Thorough knowledge of common organization-specific and other computer application programs. Strong computer proficiency with MS Office Suite (Word, Access, Excel, PowerPoint), Adobe Acrobat, calendaring, and web-based applications
- Solid understanding of fundraising and alumni relations programs in a higher education setting including, annual giving, alumni engagement, major gifts, stewardship, planned giving, development research, reporting and analysis, prospect management and capital and comprehensive fundraising campaign structures
- Advanced knowledge of IRS gift receipting standards and records management including document imaging
- Advanced knowledge of fundraising data systems and reporting tools and skill to use a personal computer and computer software programs at the level of sophistication required for the advancement services office. Proven ability to effectively use MS Office Suite, specialized database programs, document imaging products and Outlook
- Demonstrated ability to take primary responsibility for diverse number of projects and complete them in a timely manner with limited supervision
- Foster and enhance cross departmental/divisional relationships and work with business partners in a decentralized or multi-unit structure
- Resourcefulness in finding appropriate solutions to problems and demonstrated initiative in presenting alternatives and implementing solutions to ensure effective change. Ability to anticipate problems and take necessary action to eliminate or mitigate potential negative effects
9
Skills For Executive Assistant, Amazon Home Services Resume
- Knowledge of government regulations and reporting standards for Council for Advancement and Support of Education and Voluntary Support of Education
- Ensure adherence to all IRS, Financial Accounting Standards Board, and New York Prudent Management Institutional Funds Act regulations as related to Advancement & External Affairs activities
- Working knowledge of Sabre and/or SAP
- Demonstrating the ability to learn new systems quickly
- Seven (7) years in a secretarial, clerical, or administrative position
- A quick learner with a curious mind and passion for wealth management
10
Skills For Exchange Services Executive Resume
- Travel 80% required
- FINRA Series 7 or 6 & 63 required
- Governance - has created and maintained a governance framework / discipline at a large enterprise
- Operations Risk Management – experience in identifying and mitigating key business risks and developing / maintaining strong collaboration with control partners
- Strong operations experience – need a broad understanding across the lines of business, to include third party services
- Process discipline - strong acumen in understanding, managing, and improving processes
List of Typical Responsibilities For an Executive Services Resume
1
Responsibilities For Executive Services Administrator Resume
- Oversees the office environment maintaining conference rooms, common areas, open office space and set-up for meetings
- Coordinate, possibly attend and prepare agendas for staff meetings, Town Halls, focus groups, Officer Huddles and Board of Director meetings
- Provides support to JetBlue Travel Products Crewmembers and Crewleaders for Business Partner meetings
- Maintains appearance of office space. Orders office supplies, troubleshoots equipment issues with technology team, service conference rooms and supports general food set-up for events
- Participates in cross-functional special projects and assignments with JetBlue Travel Products team
- Knowledge of Microsoft Office, Outlook and SharePoint
- Write and proof communication
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