Facilities Operations Resume Sample
Vidal Krajcik
74157 Kathleen Branch,
Dallas,
TX
+1 (555) 821 0361
Work Experience
Facilities Operations Specialist
02/2016
-
PRESENT
Phoenix, AZ
- Supports and partners with building facilities and IT management teams on changing Business and Usual (BAU) directives and advanced planning activities that affect the branch’s data center facilities
- Maintains interpersonal skills to engage appropriately with peers and others in the firm, in regional discussions within a matrixed, geographically dispersed organization. Uses these communication skills to challenge insightfully to improve processes, balance demands, propose credible options, restore services, and position PS’s role in quality technical service management
- Solid experience in EY’s knowledge management tools, i.e., ServiceNow with proven experience in both creating and accessing reporting within the tool and interpretation of data output from same. Additional proficiency in the effective use of the SAN monitoring and screening tool and other data center related tools used for oversight
- Plumbing including domestic hot and cold water, waste systems including acid waste, sump pump/ejectors, medical gases (oxygen, nitrous oxide, carbon dioxide, nitrogen, compressed air, vacuum, etc.), reverse osmosis/distilled water, steam trap, expansion joints, pipe repair (10 FTE’s)
- Area Maintenance including minor repairs to all occupied areas including minor carpentry, painting, lamp/switch/ballast replacement, electric outlet testing, ceiling tile replacement, picture hanging, mechanical room/roof cleaning (15 FTE’s)
- Electrical Systems including normal (120 v through 4160 v) and emergency power (including generators, fuel oil systems, ATS’s, monitoring, etc), LED lighting
- Partner on opportunity analyses across the network and ensure successful implementation of fit for purpose facility and lab services and solutions
- Strategically define requirements and implement solutions to improve service levels and efficiency
- Ensure the ISPs deliver on the scope of work for and monitor Key Performance Indicators (KPI’s) and Service Level Agreements (SLAs)
Facilities Operations Coordinator
03/2010
-
09/2015
Phoenix, AZ
- Provide key leadership in the disaster response and recovery for GFO sites
- Ensure excellent client service across all of our client sites for Facilities Management, Engineering, Technical services, Supplier Management and Governance, Risk Management and Business Continuity
- Meet established key performance indicators (KPI’s) for assigned facilities and work groups
- Communicate all owner / landlord processes to ensure full understanding by all engineers and contractors who perform work on the building’s infrastructure and functions
- Identify and ensure execution of updates and implementation of policies, procedures and best practices
- Identify safety hazards, working closely with EH&S and account management team to incorporate the remediation of hazards, ensuring a safe environment for staff
- Provide 3rd Party vendor management and ensure service provider contracts and COIs are up to date, bid contracts as necessary. Manage services within budget
- Alternate contract manager
Event & Facilities Operations Intern
08/2004
-
10/2009
Chicago, IL
- Act as the approver for work performed by the Integrated Service Provider
- Act as the point of escalation for Amgen & Integrated Service Providers at a site level
- Translate client needs and initiatives into Global Facilities Operations and/or Engineering objectives, programs and projects
- Actively participate in key business unit planning and operations meetings
- Actively manage the Region’s budget and headcount to meet or exceed plan
- Prioritize effectively to ensure resources are working on the highest priority projects and work
- Be a visible and active leader in Engineering’s safety program, including purposeful presence and putting safety first in all staff interactions
- Be a visible and active leader in Operational Excellence; Drive Operational Excellence efforts throughout GFO and GFO clients
- Drive sustainability projects across GFO sites
Education
Missouri University of Science and Technology
2000 - 2004
Engineer's Degree in Engineering
Professional Skills
- Excellent written and verbal communication skills and strong interpersonal change-management capabilities
- Facilities experience, including experience at a senior management level. Experience managing multiple, large-scale facilities operations
- Strong interpersonal and communication skills, including the ability to calmly and comfortably deal with people while staying cool under pressure
- Experience – Basic computer skills including use of modeling software and Microsoft applications
- High level of interpersonal communication skills and the ability to communicate effectively in person, on the phone or in writing
- Demonstrated ability to work efficiently and under pressure, with a high level of attention to detail and organizational skills in a fast paced environment
- Strong customer service skills with the ability to interface with internal and external customers and respond to employee requests/needs across all levels
How to write Facilities Operations Resume
Facilities Operations role is responsible for interpersonal, mechanical, basic, organizational, software, government, modeling, training, communications, microsoft.
To write great resume for facilities operations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Facilities Operations Resume
The section contact information is important in your facilities operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Facilities Operations Resume
The section work experience is an essential part of your facilities operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous facilities operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular facilities operations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Facilities Operations resume experience can include:
- Train facilities and university staff to utilize the work order system effectively
- Proficient Math and analytical skills
- Experience desired in CMMS Data Support Operations, Customer Service, or similar Operations or Customer Service experience
- Related trade experience supporting manufacturing facilities operations
- Experience with chart/graphing data and principals (Series, axis, grouping, aggregation etc)
- Strong technical knowledge of the following: mechanical, electrical, plumbing, HVAC, structural, fire protection, safety systems, civil, low voltage
Education on a Facilities Operations Resume
Make sure to make education a priority on your facilities operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your facilities operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Facilities Operations Resume
When listing skills on your facilities operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical facilities operations skills:
- Excellent interpersonal, verbal and written communications skills, with a solid knowledge of building systems
- Strong team working skills but also able to work alone
- Excellent organizational, and verbal and written communication skills
- Team player, hard worker and good interpersonal skills
- Exhibit excellent communication skills, both written and verbal
- Managerial experience directly managing people and/or leadership experience leading teams, projects, and programs
List of Typical Experience For a Facilities Operations Resume
1
Experience For Facilities Operations Specialist Resume
- Lead the preventative, Predictive maintenance repair of skilled and not skilled trades (e.g., HVAC, plumbing, electrical, utilities)
- Experience in building system engineering and facility management operating in large portfolio environments
- + Experience negotiating and writing technical documents and agreements \(i\.e\. operating agreements, contracts, Facility Use Permits\) with customers\
- Facilities experience within a large, campus like environment or similar setting
- Industrial maintenance experience (required)
- A strong knowledge of industrial facilities systems and inter-related disciplines (required)
2
Experience For Facilities Operations Coordinator Resume
- Scheduling and coordinating building testing
- Monitoring of supply partners/contractors service delivery and customer interface on a day to day basis
- Troubleshooting: Responses to equipment and system failures and troubleshoots, makes adjustments to return to normal operational status
- Working knowledge of HVAC, mechanical systems and all construction-related trades
- Provide guidance to visiting and local staff about agile working options, way-finding and the local area surrounding the office
3
Experience For Facilities Operations Supervisor Resume
- Some tasks require repetitive stooping, bending, reaching, and carrying
- Oversee Indoor Millis Center swimming pool along with scheduling lifeguards and other various swimming functions
- Assist in the hiring, training and scheduling of student workers for event management functions
- Work on building events in Spectra ticketing system making sure all information is correct and meets promoters’ approvals
- Video Tape training sessions for new building start up training
- Scheduling, arranging, and/or setting up for meetings
- Be responsible for answering, monitoring, and closing office work orders and tickets in a timely manner
- Performs tasks related to the overall operations of facilities, including energy management during racking of equipment, material inventory and maintenance
4
Experience For Director of Facilities Operations Resume
- Collect resources from outgoing tenants and their team members – keys, parking passes, Gator 1 cards
- Knowledge of facilities management, maintenance, general plumbing, electrical, painting and mechanical repair
- Assist facilities and finance directors with establishing and maintaining a budget for maintenance
- Update visiting team guides and coordinate distribution to visiting teams
- Development of self-leading training and progression career paths for Facilities and Integrated Facility Leadership
- Education – Graduating Senior or Junior in Mechanical Engineering
- Education – Graduating Senior or Junior in Electrical Engineering
- Assists with shipping and receiving tasks
5
Experience For Facilities Operations Administrator Resume
- Assists with Opt-In Orientation – room booking, catering, room set-up, and nametags
- Responsible for conducting supply inventory and supply orders, stocking of break rooms and conference room areas
- Responsible for taking new hire photos and submitting badge requests
- Acts as day-to-day support during projects for the Office Build team including complex travel coordination
- Articulate and communicate evaluations with contractor and foreman to assist in developing and improving acceptable quality levels
- Key role in supporting standardized processes portfolio-wide Provide support for cost saving initiatives and process improvements
- Handle the hiring, training and supervision of staff, professionals and management
6
Experience For Associate Director of Facilities & Operations Resume
- Mail delivery and sorting incoming mail
- Monitors and maintains Student Center Complex inventory, including tables, chairs, soft seating, desks, etc
- Ordering and maintaining office supplies and equipment
- Occasionally be on-call for weekend/evening/morning facilities projects and emergencies
- Facilities Management, Architectural, Engineering, Planning or
7
Experience For Supv-facilities Operations Resume
- Coordinate with the Facility Manager/Building Manager and CSO to support Security escort for building maintenance personnel
- Coach and develop team members, insuring the ‘hands on’ teams are positioned for success in managing their tools, equipment, software and responses
- Works with Dir. FM to gather and organize space, budget, and other information for planning and decision-making
- Schedules student staffing for Building Services and Information Desk
- Performs prescribed onboarding tasks for new Innovation Hub members
- Manage inventory of keys, furniture, phones and other building resources
8
Experience For Event & Facilities Operations Intern Resume
- Complete log entries in work order system, ensuring the “as found” and “as left” data is included
- Participate in reviewing of information relative to assets
- Participate in reviewing of Job Plans associated with PM program and request changes as necessary
- Assist in the scheduling of all athletic venues
- Assist in coordinating maintenance requests for all athletic venues
- Coordinate select visiting team arrivals
- Assist in administering outside rentals of athletic venues
- Strategic management discipline that can produce significant value for an organization by enabling workers to be more engaged and productive
- Capable of obtaining OSHA 30 within 3 months of hire
9
Experience For Facilities Operations Specialist, ZA Resume
- Knowledge of word processing, spreadsheet creation, presentation software and e-mail (Microsoft Word, Excel, and PowerPoint; Microsoft Outlook E-mail.)
- Think “outside the box” and bring innovative solutions to the table
- Work directly with BioMARC’s Manufacturing, Quality organizations on new system installations or modifications and maximize equipment availability
- Provide ongoing assistance to Financial Affairs and Facilities management to input and track financial data
- Collaborate with other CPS departments (e.g., Construction and Capital) regarding all facilities-related management and initiatives
- Manage the thermography testing of electrical equipment
- Work with the Siemens (controls) Building Management System to understand and acknowledge alarms, and monitor systems and equipment
10
Experience For Facilities Operations Analyst Resume
- Manage the Enlighted lighting system
- Build and develop highest performing leadership team
- Responsible for RFP process and for making recommendations on current and future vendor contracts
- Basic knowledge and understanding of data logic (if, and, or >, <, =)
- Fluent or exposure to Enterprise level db engine and/or language such as MSSQL/ORACLE and/or other programming languages is helpful but not critical
- Assists with Executive Briefing Center set-up and clean-up coordination
List of Typical Skills For a Facilities Operations Resume
1
Skills For Facilities Operations Specialist Resume
- Organizational and prioritizations skills
- Experience overseeing Mechanical/Technical work with experience of mechanical systems. (MEP, HVAC, Lighting & BMS systems)
- Experience/ Strong proficiency with Microsoft applications (Word, PowerPoint, Advanced Excel)
- The ability and willingness to learn other knowledge and skills outside delineated areas
- Demonstrated ability to prioritize and manage multiples tasks concurrently
- Demonstrated knowledge and experience in athletic venue scheduling
- Prior experience working in Facilities and Operations or Equipment
- Experience as office manager or administrator, or in a position exhibiting comparable skill and knowledge level
- Possesses diagnostic abilities and skills in completing details
2
Skills For Facilities Operations Coordinator Resume
- Possesses the mechanical skills necessary for accomplishing repairs on systems and buildings
- Possesses the mechanical skills necessary for identifying repairs on systems and buildings
- Experience in due diligence and working with the entire development team (consultants, design engineers, architects, trades etc.)
- Demonstrated ability to maintain positive working relationships with service providers, internal departments and business units
- Resolve and prioritize all upgrading, modifications, project facilities and structures to accomplish jobs
- Experience with design and construction of mechanical/electrical/civil/structural systems
- Experience with Computer Maintenance Management (CMM) Software and Facilities Management (FM) Systems is desired
3
Skills For Facilities Operations Supervisor Resume
- Operate office equipment including but not limited to computer, copier, facsimile, printer, and calculator
- Review Work Orders and prioritizes with the Director
- Valid driver’s license and insurable driving record
- Fiscal and budgetary experience in the hundreds of millions as well as planning expertise
- Operate facility personnel identification and badge systems
- Operate facility Intrusion Detection Systems (IDS)
- Five years experience in an office support, Facilities Department or customer service position
4
Skills For Director of Facilities Operations Resume
- Confidently prioritize projects and maintenance issues to ensure work gets resourced and completed in a timely and successful manner
- Five years experience in physical security in a mixed use, light industrial, or research facility
- Experience in managing and orchestrating office moves
- + Experience in a Building Management area, or equivalent education/training\
- Experience in strategic and space planning
- Strong working knowledge of electrical systems, mechanical systems and construction projects
- Experience with Easy Power modeling software
- Experience in managing large groups of people in the coordination of large scale events
- Experience managing a large, multi-layered organization or matrixed organization
5
Skills For Facilities Operations Administrator Resume
- Current CPR/AED certification, or willing and able to obtain prior to start date
- Previous experience in Continuing Care Retirement Community management role is desired
- Demonstrated ability to run a successful maintenance, security and housekeeping department
- Develop and build strong relationships with internal customers to anticipate changing needs
- Strong vendor management, including supplier selection and preventative maintenance agreements
- Demonstrated excellence in leading teams and efficient project completion
- Previous experience with electrical one-line drawings and panel schedules
- One (1) to two (2) years of event management experience in NCAA intercollegiate athletics or professional sports
- Experience with Microsoft Office software, specifically Outlook, Excel, Word and PowerPoint
6
Skills For Associate Director of Facilities & Operations Resume
- Experience with SharePoint is desired
- Strong self-starter and ability to work independently, with minimal supervision
- Biosafetly Level 3 or high containment facility experience
- Demonstrated ability to run a successful maintenance and housekeeping department
- Experience in facilities management capacity
- + Ability to exercise initiative as well as the acumen to manage and complete multiple priorities\
- + Knowledge and experience in database management, Microsoft Office products, particularly EXCEL\
- Demonstrated ability to develop peer and client relationships at the Executive Leadership level
7
Skills For Supv-facilities Operations Resume
- Liaise and integrate plans with the Information Technology and Human Resources to operate contingency plans; and
- Experienced with Microsoft Excel and Windows Operating Systems
- Validate Maintenance schedules in SAP for all critical systems
- Identify and validate bill of materials , critical spares, and provide recommendations for corrective maintenance activities
- Articulate strong fact-driven recommendations
- + Experience working in a Facilities Management organization\
- + Experience in Project Management, including Project Management Professional \(PMP\) certification\
8
Skills For Event & Facilities Operations Intern Resume
- Review, validate, and approve monthly invoices and audits prepared by staff
- + 0-5 years experience
- + Experience in lifecycle asset management and energy conservation/reduction for buildings and associated systems\
- Working knowledge of building and fire codes
- Creating and implementing standards, policy, best practices, and SOPs
- Working knowledge of relevant regulations, codes and legislative requirements
9
Skills For Facilities Operations Specialist, ZA Resume
- Willing and able to work outside in extreme temperatures and weather
- Understanding the linkages between Humana’s Medical facilities design and support structure and the impact that has on the customer
- Maintaining OSHA, familiarity DPH and DOH regulations and fire code compliance
- Directing and coordinating building engineers and vendors
- Pricing and coordinating repairs & maintenance
- Assisting and advising on capital projects, special projects and build-outs
- Processing purchase orders of supplies and materials
- Coordinating with cross-functional teams
10
Skills For Facilities Operations Analyst Resume
- Maintaining the Computer Maintenance Management Software(CMM)
- Climbing stairs, ladders, and staging
- Perform operation business system tasks such as generating reports, extracting and assessing data and performing transactions
- Assists in preparing workstations for new hires, including ordering new hire supplies
- Participate and provide support to team initiatives such as transactional testing, creating work instructions and gathering updates
- Support activities during internal audits and regulatory inspections including providing documentation as needed
- Lead in establishing and maintaining inventory of materials used for recurring tasks
- Serves as the focal point for all meeting room bookings, including set up and clear down of the rooms. Also providing refreshments
- Lead account strategic planning functions including goals and objectives, unit organization structure, and employee training and development
List of Typical Responsibilities For a Facilities Operations Resume
1
Responsibilities For Facilities Operations Specialist Resume
- Actively develop and contribute to research in the areas of customer insights and voice of the customer programs, identifying best and emerging practices for building customer loyalty by improving customer experience
- Contribution to the Workplace Solutions leadership team by developing and delivering day-to-day operational excellence informed by a good understanding of business drivers and Humana’s overall business strategy
- Support of Humana’s integrated consumer centric design elements and vendor support channels that result in heightened organizational performance, top-line revenue growth, bottom line profitability, and increased image value for the organization
- Experience in Facilities, or in a position exhibiting comparable skill and knowledge level
- Ensure compliance with applicable regulatory and recordkeeping requirements and that all risks are documented and mitigated effectively
- Exceptional presentation and interpersonal communication skills
2
Responsibilities For Facilities Operations Coordinator Resume
- Teamwork and Communication: Able to work well in a team environment and effectively communicate throughout organization
- Strong Janitorial leadership experience
- Liaise with building management for service requests, monitoring service levels of base building contractors to ensure timely delivery of goods and services
- Experience in a Facilities engineering & Maintenance role
- Identification and implementation of new technology, including more robust technology platforms and applications, which solidify our leadership in Government
- A good communicator, both verbal and written when dealing with all levels of staff and Clients
- Management experience in a lead role of a facilities or engineering function
- Generally 10+ years of experience in related field, including several years in a management/supervisory capacity
3
Responsibilities For Facilities Operations Supervisor Resume
- Experience with analytical software including Microsoft Excel
- Operate facility personnel Access Control Systems (ACS) including Hirsch
- Coordinate with the Facility Manager/Building Manger to operate the fire suppression and alarm systems
- + Experience with project support and maintenance planning and execution for operational buildings and related support facilities\
- + Experience using Facilities Management System \(i\.e\. Tririga, Maximo\) or similar software systems\
4
Responsibilities For Director of Facilities Operations Resume
- Prioritize capital projects based on Five Year Maintenance Plans
- Regularly use of hands to operate office machinery including, but not limited to, telephones, computers, fax, and photocopy machines
- Experience in Facilities Operations
- Experience with 1-2 years of people management
- Learn, understand, and demonstrate knowledge of systems and system components
5
Responsibilities For Facilities Operations Administrator Resume
- Strong knowledge of applications such as Microsoft Word, Excel, PowerPoint, Remedy, Optix
- Operations and maintenance management experience
- Building and Construction: Knowledge of materials, methods, and the tools to construct objects, structures, and buildings
- Able and willing to work overtime as needed including weekends
- Reviews requests for bid proposals, assists in the preparation of bid documents opening of bids, evaluation of bids, and making recommendations
- Responsible for ensuring kitchen, meeting rooms and the office areas in general are maintained
- Assist with documentation and filing for the ongoing 1100 Eastlake Project
6
Responsibilities For Associate Director of Facilities & Operations Resume
- Implements and/or coordinates WPR disaster response, business continuity and physical security issues including building access and security
- Document management (updating and maintaining manuals and SOP’s)
- Assist with coverage at the front of house during times of staff absence, leave, training etc
- Maintains a professional business relationship with the client by negotiating contracts and matters pertaining to account operations
- General office administration, including document management, invoice processing and data entry
7
Responsibilities For Supv-facilities Operations Resume
- Manage and/or develop budget for area of responsibility, including staffing, maintenance, contracts, projects, improvements, and renovations
- Facility talent acquisition venues, enhanced for getting best talent in the market
- Responsible for facilities management maintenance and contracts (kitchen equipment, storage/moving, HVAC service contracts)
- Obtain best pricing for new equipment, materials, components
- Meet all Purchasing and Office of General Counsel requirements for contracts
- Scope include both GMP and non-GMP assets (building/space, systems, equipment and instruments)
- Provide support for facility specialists and management, including preparation and implementation of relevant documentation
8
Responsibilities For Event & Facilities Operations Intern Resume
- Support drafting of business process documents, process flows and status updates
- Apply technical knowledge following established procedures and/or standard practices to perform basic analysis
- Although not a regular traveling role, be available to supplement team on periodic build-out trips
- Adapt to the changing office environment
- Assists with Facilities Services and Operations reporting of service requests, cycle time, special events information and follow up
- Review, approve, and control annual budgets including routine service work orders and preventive maintenance items annually
- Assist with refreshments for meetings, office functions and general office amenities including set up and clean up
- Provide integrated support services to employees by installing keyboard trays, corkboards, whiteboards and miscellaneous work
9
Responsibilities For Facilities Operations Specialist, ZA Resume
- Perform set-ups and assist with event planning efforts
- Assist with making badges when needed for new hires/lost badge replacement
- Process FedEx labels for outgoing packages
- Recommend process improvements to drive scalability and cost reduction in a quickly growing organization
- Knowledge of Construction practices: building codes, fire and safety codes; and maintenance management systems
- Knowledge of local, state, and federal laws, rules, and regulations and collective bargaining agreements
10
Responsibilities For Facilities Operations Analyst Resume
- Work 40 hours a week, including some nights, weekends, and holidays
- Knowledge of industrial building design, construction methods, standards, practices and techniques, installation and operation of utility
- Anticipate, clarify and resolve problems spanning multiple areas or technical fields and/or oversee or develop programs within assigned facilities and property
- Perform tests, isolate problems, replace faulty sections of network, coax and fiber cabling
- Coordinate with site IT technicians for physical access and configuration of IT hardware supporting security, access control, HVAC, and telephone systems
- Knowledge of FDIC acquisition policies and procedures and related contracting regulations
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